CN113344565A

CN113344565A - Order processing method, device, storage medium and equipment

Info

Publication number: CN113344565A
Application number: CN202110613282.2A
Authority: CN
Inventors: 张然
Original assignee: Beijing Sankuai Online Technology Co Ltd
Current assignee: Beijing Sankuai Online Technology Co Ltd
Priority date: 2021-06-02
Filing date: 2021-06-02
Publication date: 2021-09-03

Abstract

The method comprises the steps of placing commodities in commodity storage equipment, responding to a registration request of a user, obtaining biological characteristics of the user, generating an order of the user, establishing a corresponding relation between the biological characteristics and the order and storing the biological characteristics and the order. When a request of a user for opening the commodity storage device is received, the biological characteristics of the user are collected to serve as biological characteristics to be matched, when the biological characteristics of the first users stored in advance exist in the biological characteristics matched with the biological characteristics to be matched, the goods taking port of the commodity storage device is opened, the change information of commodities in the commodity storage device is recorded through a sensor of the commodity storage device, and when the goods taking port is closed, the order of the user corresponding to the collected biological characteristics is updated according to the change information of the commodities. The method avoids the behavior that the user can 'escape' some commodities, and ensures the accuracy of the order of the user.

Description

Order processing method, device, storage medium and equipment

Technical Field

The present disclosure relates to the field of internet technologies, and in particular, to an order processing method, an order processing apparatus, a storage medium, and a device.

Background

Along with the increase of the economic level of people, the consumption frequency of people is gradually increased. At present, when a customer purchases goods, the customer usually adopts a consumption mode that the customer self-selects the goods and finally settles accounts at a cashier desk. Similarly, some restaurants also adopt a dining mode that customers buy commodities by themselves, for example, when a user goes to a string incense store for dining, the user can go to a dining cabinet for self-help taking of meals, and when the user checks out the accounts, the restaurants can determine the consumption amount of the user according to the number of dinner plates for containing foods or sticks for string foods.

For the consumption mode of self-service commodity purchasing, the merchant can not determine the commodity information and quantity purchased by the customer in real time in the shopping process of the customer, so that the user may hide part of commodities to avoid orders during payment, which causes the consumption order error of the user.

Disclosure of Invention

The present specification provides an order processing method and apparatus, which partially solve the above problems in the prior art.

The technical scheme adopted by the specification is as follows:

the present specification provides an order processing method, including:

responding to a registration request of a user, acquiring a biological characteristic of the user, generating an order of the user, establishing a corresponding relation between the biological characteristic and the order and storing the biological characteristic and the order;

responding to a request of a user for opening the commodity storage device, and acquiring the biological characteristics of the user through the biological characteristic acquisition device to serve as the biological characteristics to be matched;

judging whether a biological characteristic matched with the biological characteristic to be matched exists in the pre-stored biological characteristics of each user;

if so, opening a goods taking port of the commodity storage equipment, and determining commodity change information in the commodity storage equipment through a sensor of the commodity storage equipment; when the closing of the goods taking port of the goods storage device is determined, updating the order corresponding to the biological characteristics to be matched according to the goods change information;

optionally, the biometric features of the user include: the facial features of the user.

Optionally, the method further comprises:

and when the time length of the unclosed goods taking port of the commodity storage device exceeds the specified time length, closing the goods taking port of the commodity storage device.

Optionally, determining, by a sensor of the commodity storage device, change information of the commodity in the commodity storage device specifically includes:

determining, by a sensor of the merchandise storage device, a change in weight of merchandise within the merchandise storage device;

and determining the change information of the commodity in the commodity storage equipment according to the weight change.

Optionally, change information of the goods in the goods storage device is determined according to the weight change, and the method further includes:

determining a preset standard weight of each commodity in the commodity storage device;

determining the quantity change of the commodities in the commodity storage equipment according to the weight change and the standard weight of each commodity;

and determining the change information of the commodities in the commodity storage equipment according to the quantity change.

Optionally, before updating the order of the user corresponding to the biometric feature to be matched, the method further includes:

determining the price of the commodity in the commodity storage device which is preset;

determining the amount of money corresponding to the change information of the commodity in the commodity storage device according to the price and the weight change;

updating the order of the user corresponding to the biometric features to be matched, specifically comprising:

determining an order of the user corresponding to the biological characteristics to be matched;

and updating the change information and the amount of money into the order.

Optionally, after the biometric feature of the user is acquired by the biometric feature acquisition device as the biometric feature to be matched, the method further includes:

judging whether a biological characteristic matched with the biological characteristic to be matched exists in the pre-stored biological characteristics of each second user;

if so, opening a goods taking port of the commodity storage equipment, and determining the change information of the commodities in the commodity storage equipment through a sensor of the commodity storage equipment; and when the goods taking port of the goods storage device is determined to be closed, updating the inventory information of the goods in the goods storage device according to the change information.

Optionally, the method further comprises:

and deleting the biological characteristics of the user after the order is executed.

The present specification provides an order processing apparatus including:

the registration module is used for responding to a registration request of a user, acquiring the biological characteristics of the user, generating an order of the user, and establishing and storing the corresponding relation between the biological characteristics and the order;

the acquisition module is used for responding to a request of a user for opening the commodity storage equipment, acquiring the biological characteristics of the user through the biological characteristic acquisition equipment, and taking the biological characteristics as biological characteristics to be matched;

the order processing module is used for judging whether the biological characteristics matched with the biological characteristics to be matched exist in the pre-stored biological characteristics of each user; if so, opening a goods taking port of the commodity storage equipment, and determining commodity change information in the commodity storage equipment through a sensor of the commodity storage equipment; and when the closing of the goods taking port of the goods storage equipment is determined, updating the order of the user corresponding to the biological characteristics to be matched according to the goods change information.

The present specification provides a commodity storage apparatus for order processing, the commodity storage apparatus including: controller, biological characteristic collection equipment, sensor, get the mouth of goods, wherein:

the controller is used for sending an acquisition instruction to the biological acquisition equipment when receiving an instruction for starting the commodity storage equipment; after receiving the biological features to be matched returned by the biological feature acquisition equipment, judging whether the biological features matched with the biological features to be matched are stored in the biological features of the first users stored in advance, if so, sending an opening instruction to the goods taking port, and sending a recording instruction to the sensor; after receiving a response that the goods taking port is closed and sent by the goods taking port, sending a command of stopping recording to the sensor; after change information of the commodities in the commodity storage equipment, which is sent by the sensor, is received, updating the order of the user corresponding to the biological features to be matched according to the change information;

the biological characteristic acquisition equipment is used for acquiring the biological characteristics of the user as the biological characteristics to be matched after receiving the acquisition instruction sent by the controller, and returning the biological characteristics to be matched to the controller;

the goods taking port is used for opening the goods taking port after receiving an opening instruction sent by the controller; when the goods taking port is closed, sending a response that the goods taking port is closed to the controller;

the sensor is used for recording the change information of the commodities in the commodity storage equipment after receiving a recording instruction sent by the controller; and after receiving a recording stopping instruction sent by the controller, stopping recording and returning the change information to the controller.

The present specification provides a computer-readable storage medium storing a computer program which, when executed by a processor, implements the above-described order processing method.

The technical scheme adopted by the specification can achieve the following beneficial effects:

in the order processing method provided in this specification, the method first responds to a registration request of a user, obtains a biometric feature of the user, generates an order of the user, and establishes a correspondence between the biometric feature of the user and the order and stores the correspondence. When a request of a user for opening the commodity storage device is received, the biological characteristics of the user are collected as biological characteristics to be matched, when the biological characteristics of the first users stored in advance exist, the commodity taking port of the commodity storage device is opened, commodity change information in the commodity storage device is determined through a sensor, and when the commodity taking port is determined to be closed, the order of the user corresponding to the biological characteristics to be matched is updated according to the commodity change information.

It can be seen from the above method that the method places the goods in the goods storage device, and the goods access can be opened only after the biometric matching of the user is successful. When the goods taking port is opened, the sensor of the goods storage device can record the change information of the goods in the goods storage device, and when the goods taking port is closed, the order of the user corresponding to the collected biological characteristics is updated according to the change information of the goods, so that the behavior that the user can 'escape' from partial goods is avoided, and the order accuracy of the user is ensured.

Drawings

The accompanying drawings, which are included to provide a further understanding of the specification and are incorporated in and constitute a part of this specification, illustrate embodiments of the specification and together with the description serve to explain the specification and not to limit the specification in a non-limiting sense. In the drawings:

FIG. 1 is a schematic flow chart of an order processing method in the present specification;

FIG. 2 is a schematic view of a merchandise storage device provided herein;

FIG. 3 is a flow chart illustrating a method for processing order and inventory information provided herein;

fig. 4 is a schematic diagram of an order processing apparatus provided in the present specification.

Detailed Description

In order to make the objects, technical solutions and advantages of the present disclosure more clear, the technical solutions of the present disclosure will be clearly and completely described below with reference to the specific embodiments of the present disclosure and the accompanying drawings. It is to be understood that the embodiments described are only a few embodiments of the present disclosure, and not all embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present specification without any creative effort belong to the protection scope of the present specification.

The technical solutions provided by the embodiments of the present description are described in detail below with reference to the accompanying drawings.

Fig. 1 is a schematic flow chart of an order processing method in this specification, which specifically includes the following steps:

s100: responding to a registration request of a user, acquiring the biological characteristics of the user, generating an order of the user, and establishing and storing the corresponding relation between the biological characteristics and the order.

In the embodiment of the description, in order to avoid a situation that a user hides a part of commodities to avoid order escaping, which may occur during checkout, the commodities can be placed in a commodity storage device, if a customer wants to buy the commodities, the customer must collect the biological characteristics first, and only after the biological characteristics are successfully matched, the commodity can be taken from the commodity storage device, and the commodity storage device can record the situation that the customer takes the commodities in real time, wherein an execution main body of the method is the commodity storage device.

Specifically, as shown in fig. 2, the commodity storage device is provided with a controller (not shown in fig. 2), a biometric acquisition device, a sensor (not shown in fig. 2) and a goods access port.

When a user takes a commodity from the commodity storage device, a registration request can be sent to the commodity storage device, after the commodity storage device receives the registration request of the user, the biological characteristics of the user are obtained, an order is generated for the user, and the biological characteristics of the user and the order of the user are established and stored.

Specifically, a registration button may be installed on the commodity storage device, a user sends a registration request to the commodity storage device by clicking the registration button, after receiving the registration request, a controller of the commodity storage device sends an acquisition instruction to the biometric acquisition device of the commodity storage device, the biometric acquisition device of the commodity storage device responds to the acquisition instruction sent by the controller, acquires and stores the biometric characteristics of the user in a storage medium, and generates an order corresponding to the biometric characteristics of the user, and the controller may establish a correspondence between the biometric characteristics of the user and the order of the user and store the correspondence in the storage medium.

The method comprises the steps that a user can register by using a client side besides using a commodity storage device, the client side collects the biological characteristics of the user through a biological acquisition device on a mobile phone, the corresponding relation between the biological characteristics of the user and the table number of the table where the user is located is established and uploaded to a storage medium of a controller, meanwhile, an order corresponding to the table number of the table where the user is located is generated and uploaded to the storage medium, and due to the fact that the corresponding relation between the biological characteristics of the user and the table number of the table where the user is located is established, the table number of the table where the user is located corresponds to the order of the user, the controller can determine the order of the user according to the biological characteristics of the user. The method for acquiring the table number of the table where the user is located may be scanning the two-dimensional code on the table, or inputting the table number of the table where the user is located, which is not limited in this specification.

For example, a user a has a meal in a restaurant which takes meals by oneself, the number of a table where the user a is located is number 1, the user a scans the two-dimensional code of the table number 1 to register by using a client, the client acquires face information of the user a through a camera of a mobile phone, the client sends the face information of the user a to a controller, the controller stores the face information of the user a into a storage medium used for storing biological characteristics, and generates an order corresponding to the table number 1, similarly, the controller can store the order corresponding to the table number 1 into the storage medium, and the controller can determine the order of the table number 1 corresponding to the controller according to the face information of the user a.

The table can accommodate a plurality of users to have a meal together, so the users can register by using the client at first, specifically, for each user, the client can acquire the biological characteristics of the user through the mobile phone of the user, establish the corresponding relation between the biological characteristics of the user and the table number of the table where the user is located and upload the biological characteristics and the table number to the storage medium in the controller, and simultaneously generate an order corresponding to the table number of the table where the user is located and send the order to the storage medium. It should be noted that only one order is generated at a time by the table number of one table, and when a plurality of users are registered at the same time and the table numbers of the tables where the users are located are the same, the biological characteristics of the users can all correspond to the same order.

In addition, when a restaurant using the commodity storage device is in a buffet dining mode, when a user goes to a store for dining, the user can register by using the client, the client acquires the biological characteristics of the user through the biological acquisition device on the mobile phone and sends the biological characteristics of the user to the controller, the controller stores the received biological characteristics of the user into the storage device of the controller, and meanwhile, the controller generates an order corresponding to the biological characteristics of the user for the user. In this case, the biometric characteristic of the user corresponds to the order of the user in a one-to-one relationship.

S102: and responding to a request of a user for opening the commodity storage device, and acquiring the biological characteristics of the user as the biological characteristics to be matched through the biological characteristic acquisition device.

After the user finishes the registration step, a request for opening the commodity storage device can be sent to the commodity storage device, the commodity storage device responds to the received request for opening the commodity storage device to perform the step of collecting the biological characteristics, specifically, a meal taking button can be installed on the commodity storage device, the user can send the request for opening the commodity storage device to the commodity storage device by pressing the meal taking button, and at the moment, the controller of the commodity storage device can receive the request for opening the commodity storage device sent by the meal taking button, namely, a goods taking instruction. The controller sends an acquisition instruction to the biological characteristic acquisition equipment installed on the commodity storage equipment after receiving the goods taking instruction, and the biological characteristic acquisition equipment starts and acquires the biological characteristics of the user as the biological characteristics to be matched after receiving the acquisition instruction sent by the controller, wherein the biological characteristics can be human face characteristics or biological characteristics such as fingerprints, and the specification is not limited.

The biometric acquisition device can return the biometric characteristics to be matched to the controller of the commodity storage device, and the controller executes the subsequent steps after receiving the biometric characteristics to be matched returned by the biometric acquisition device.

S104: and judging whether the biological characteristics matched with the biological characteristics to be matched exist in the pre-stored biological characteristics of each first user, if so, executing S106, and if not, executing S112.

In step S102, when the controller has obtained the biometric features to be matched, the controller may determine whether the biometric features matched with the biometric features to be matched are stored in the pre-stored biometric features of each first user, and if so, open the goods access port of the goods storage device to allow the user to access the goods, where the first user is a user whose identity is a customer.

S106: opening a goods taking port of a commodity storage device, and determining commodity change information in the commodity storage device through a sensor of the commodity storage device; and when the closing of the goods taking port of the goods storage equipment is determined, updating the order of the user corresponding to the biological characteristics to be matched according to the goods change information.

The method comprises the steps that biological characteristics of each first user are stored in a storage device of a controller of the commodity storage device in advance, when the biological characteristics matched with collected biological characteristics to be matched exist in the biological characteristics of each first user stored in advance, the controller sends an opening instruction to a goods taking port of the commodity storage device and sends a recording instruction to a sensor installed in the commodity storage device, the goods taking port opens the goods taking port when receiving the opening instruction, a user can take commodities from the commodity storage device, and meanwhile, when the sensor receives the recording instruction sent by the controller, change information of the commodities in the commodity storage device is recorded in real time.

Specifically, a lock control part can be installed at a goods taking port of the goods storage device, after the lock control part on the goods taking port receives an opening instruction sent by the controller, the lock control part can be converted into an opening state from a locking state, the goods taking port is allowed to be opened, a user can take goods from the goods storage device, when the sensor receives a recording instruction sent by the controller, change information of the goods in the goods storage device is recorded in real time, such as weight change of the goods, when the user finishes taking the goods, the user can close the goods taking port, the lock control part is converted into the locking state from the opening state and sends a response that the goods taking port is closed to the controller, at the moment, the goods taking port cannot be opened at will, and when the controller receives a response that the goods taking port sent by the lock control part is closed, a recording stopping instruction is sent to the sensor. When the sensor receives the record stopping instruction, the sensor stops recording and returns the recorded commodity change information to the controller, the controller receives the commodity change information in the commodity storage device and determines the preset commodity unit price in the commodity storage device, the controller can multiply the commodity weight change by the commodity unit price to determine the amount of the commodity taken by the user at this time, and the commodity change information and the commodity amount are updated to the order of the user.

According to the use example, the biological characteristics matched with the human face characteristics of the user A exist in the biological characteristics of the first users stored in advance, the goods taking port is opened, the user A takes 300 g of meat from the commodity storage device and then closes the goods taking port, the weight change of the meat in the commodity storage device is determined to be 300 g by the sensor and sent to the controller, the unit price of the meat in the commodity storage device is determined to be 100 g and 10 Yuan by the controller, the amount corresponding to the change of the commodity is determined to be 30 Yuan by the controller according to the calculation rule of the unit price of the commodity multiplied by the amount of the weight change of the commodity, and the controller enables the change information of the commodity in the commodity storage device to be: 300 grams of meat and amount: and updating the 30 yuan into the order of the user A.

S112: refuse to open the access port of the merchandise storage device.

When the controller of the commodity storage device cannot find the biological characteristics matched with the biological characteristics to be matched in the prestored biological characteristics of each first user, the lock control piece of the goods taking port keeps a locked state, and the goods taking port cannot be opened. If the controller fails to find the matched biometric feature because the user fails to register, the user may store the biometric feature of the user in the storage medium of the controller by using the registration method in step S100, and if the biometric feature of the user is already stored in the storage medium of the controller of the commodity storage device but the matching is still unsuccessful, the user may repeat step S102 to make the biometric acquisition device of the commodity storage device acquire the biometric feature of the user again.

It should be noted that, in a special case, for example, the user a leaves the access port because the user a forgets or otherwise does not close the access port, if there are other users who continue to take out the goods from the goods storage device at this time, the goods change information and the money amount of the goods in the goods storage device will be updated to the order of the user a, so the time length for allowing the access port of the goods storage device to be opened can be preset, after the access port is opened, the controller continuously monitors and records the time length for opening the access port, when the controller monitors that the time length for opening the access port exceeds the specified time length, the access port can be forcibly closed automatically, the lock control member is switched from the open state to the lock state, wherein the specified time length can be set as required, and the description is not limited.

In the embodiment of the method, a first designated time and a second designated time can be set, when the unclosed time of the goods taking port exceeds the first designated time, an alarm sound is sent to remind a user that the goods taking port is to be forcibly closed, the speed of taking goods is required to be accelerated by the user, when the unclosed time of the goods taking port exceeds the second designated time, the goods taking port is forcibly closed, the locking piece of the goods taking port is converted into the locking state from the opening state, and the user can not open the goods taking port any more.

The restaurant system comprises a plurality of commodity storage devices, a server, a client side and a controller, wherein the plurality of commodity storage devices can be placed in the restaurant, the controller of each commodity storage device is connected with the server, the client side can upload collected biological characteristics and user orders corresponding to the biological characteristics to the server, the server can send the received biological characteristics and the received orders to the controllers of the commodity storage devices, and the controllers can store the received biological characteristics and the received orders into a storage medium.

Further, each commodity storage device may set unit prices of different commodities so as to place commodities having different unit prices, and each commodity storage device may set a different money amount calculation method:

in this case, a sensor in the commodity storage device can record the weight change of the commodity in the commodity storage device between each opening and closing of the goods taking port, namely, the weight of the commodity taken by the user each time, and the change information of the commodity in the commodity storage device at this time and the amount of money corresponding to the change information are determined according to the weight change of the commodity and the preset unit price of the commodity storage device and the product price of the commodity storage device at this time is multiplied by the weight change of the commodity.

The amount of money can be calculated according to the number of commodities by presetting the commodity storage device, in this case, the standard weight of each commodity can be firstly set, the weight difference in a specified numerical value between the weight of each commodity and the standard weight is allowed, the weight of the commodity taken by the user each time is recorded by a sensor in the commodity storage device, the weight of the commodity taken by the user is divided by the preset standard weight, the number of the commodities taken by the user at this time can be determined, and the commodity change information of the commodity storage device at this time and the amount of money corresponding to the change information can be determined according to a method that the number of the commodities is multiplied by the unit price of the commodity. When the numerical value obtained by dividing the weight of the commodity by the preset standard weight by the controller is not an integer, the number of the commodities taken by the user at this time can be determined by a rounding integer-taking method, and the number of the commodities taken by the user can also be determined by other methods, so that the specification is not limited.

Subsequently, after the user finishes using the order, the user settles accounts according to the order, specifically, for each order, the controller of the commodity storage device may send the order to the client of the user corresponding to the order and the server after updating the order, and the server may send the order to the cash register of the merchant, so that the user may directly settle accounts in the client according to the order, and may also settle accounts according to the order by using the cash register or the POS of the merchant.

Further, in order to ensure that the storage space of the storage medium in the commodity storage device is sufficient, after the order settlement is completed, the controller of the commodity storage device may delete the biometric feature of the user corresponding to the order from the storage medium.

In addition, in order to ensure that the goods in the goods storage device are sufficient, the manager of the restaurant can supplement the goods to the goods storage device in time according to the remaining condition of the goods in the goods storage device, and the specific replenishment process is shown in fig. 3. Fig. 3 is a schematic flowchart of a method for processing an order and inventory information according to an embodiment of the present disclosure, which includes the following steps:

s300: responding to a registration request of a user, acquiring the biological characteristics of the user, generating an order of the user, and establishing and storing the corresponding relation between the biological characteristics and the order.

S302: and responding to a request of a user for opening the commodity storage device, and acquiring the biological characteristics of the user as the biological characteristics to be matched through the biological characteristic acquisition device.

S304: and judging whether the biological characteristics matched with the biological characteristics to be matched exist in the pre-stored biological characteristics of each first user, if so, executing S306, and if not, executing S308.

S306: opening a goods taking port of a commodity storage device, and determining commodity change information in the commodity storage device through a sensor of the commodity storage device; and when the closing of the goods taking port of the goods storage equipment is determined, updating the order of the user corresponding to the biological characteristics to be matched according to the goods change information.

S308: and judging whether the biological characteristics matched with the biological characteristics to be matched exist in the pre-stored biological characteristics of the second users, if so, executing S310, and if not, executing S312.

S310: opening a goods taking port of a commodity storage device, and determining change information of commodities in the commodity storage device through a sensor of the commodity storage device; and when the goods taking port of the goods storage device is determined to be closed, updating the inventory information of the goods in the goods storage device according to the change information.

The order processing method has been described in detail in steps S100 to S106 of fig. 1, and the inventory information processing method in fig. 3 is described in detail as follows:

because the goods taking port of the commodity storage device can be opened only under the condition that the biological characteristics are successfully matched, the manager can upload the biological characteristics of the manager to the storage medium of the controller of the commodity storage device before replenishment.

Specifically, the administrator may first register administrator identity information in a platform of the management system, may acquire a biometric feature of the administrator through a biometric feature acquisition device on a mobile phone or installed on a computer, and send the biometric feature of the administrator to the controller of the commodity storage device, where the controller stores the received biometric feature of the administrator in a biometric feature of each second user of the storage medium. The identity information of the registered administrator can also directly use the biological characteristic acquisition equipment on the commodity storage equipment to acquire the biological characteristics of the registered administrator, and the commodity storage equipment can directly store the acquired biological characteristics into the biological characteristics of the second user of the storage medium of the controller.

When the commodities in the commodity storage device are insufficient, the manager can enable the commodity storage device to collect the own biological characteristics as the biological characteristics to be matched, after the controller determines that the biological characteristics matched with the biological characteristics to be matched exist in the biological characteristics of each second user, the goods taking port is opened, the manager supplements the commodities to the commodity storage device, the sensor of the commodity storage device records the change information of the commodities in the commodity storage device in real time, when the goods taking port is closed, the controller updates the change information of the commodities to the inventory information of the commodity storage device, and at the moment, the goods supplementing process is completed. The inventory information of the commodities in the commodity storage equipment is orders corresponding to the inventory information of the commodities, namely the orders comprise the inventory information of the commodities.

As can be seen from the above-mentioned method for fetching food by a first user and supplementing food by a second user, no matter the user identity is a customer or an administrator, the goods storage device needs to collect the biometric features of the users first and then the goods fetching port can be opened after the biometric feature matching is successful, therefore, after the biometric features to be matched are obtained by the goods storage device in step S302, the controller of the goods storage device can perform step S304 and step S308, that is, the controller can search whether the biometric features matching the biometric features to be matched exist in the pre-stored biometric features of each first user and the biometric features of each second user, if the biometric features matching the biometric features to be matched exist in the biometric features of each first user, perform step S306, if the biometric features matching the biometric features to be matched exist in the biometric features of each second user, perform step S310, and if the biometric features of each first user and the biometric features of each second user do not exist in the biometric features matching the biometric features to be matched with the biometric features to be matched And when the characteristics are matched with the biological characteristics, executing step S312, namely rejecting the goods taking port of the commodity storage device, wherein the first user is a user with the identity of a customer, the second user is a user with the identity of an administrator, and the execution sequence of step S304 is not in sequence with that of step S308.

S312: refuse to open the access port of the merchandise storage device.

When the controller of the commodity storage device cannot find the biological characteristics matched with the biological characteristics to be matched in the prestored biological characteristics of the first users or the biological characteristics of the second users, the lock control piece of the goods taking port keeps a locked state, and the goods taking port cannot be opened. If the controller cannot find the matched biometric features because the user fails to register, the user may store the biometric features of the user into the storage medium of the controller by using the registration method in step S100, and if the biometric features of the user are already stored in the storage medium of the controller of the commodity storage device but cannot be successfully matched, the user may repeat step S102 to allow the biometric acquisition device of the commodity storage device to acquire the biometric features of the user again.

It should be noted that, when the user sending the request for opening the commodity storage device to the commodity storage device is the first user, that is, the user whose identity is a customer, at this time, the request for opening the commodity storage device received by the commodity storage device is a pickup request, and the order is a meal order of the user corresponding to the order. And after the order is executed, namely the user finishes payment according to the order, the commodity storage equipment deletes the biological characteristics corresponding to the order.

When the user who sends the request for opening the commodity storage device to the commodity storage device is a second user, namely, a user whose identity is an administrator, at this time, the request for opening the commodity storage device received by the commodity storage device is a replenishment request, and the order is an inventory order of commodities in the commodity storage device. After the order execution is finished, namely the administrator finishes replenishment of the commodities in the commodity storage device, the order corresponding to the stock information of the commodities can be understood to be finished, and the commodity storage device deletes the biological characteristics of the user.

The method for taking the commodity by the first user and supplementing the commodity by the second user can be executed by a commodity storage device, and the commodity storage device is a cabinet for storing the commodity, which is composed of a cabinet body, a biological characteristic acquisition device, a sensor and a commodity taking port. As shown in fig. 2, the large cabinet in fig. 2 is composed of 4 commodity storage devices, and a larger number of commodity storage devices can be used in practical applications, wherein a biometric feature acquisition device of the commodity storage device may be a camera or a fingerprint acquirer, which is not limited in this specification, and the location of the biometric feature acquisition device on the commodity storage device is also not limited. The opening and closing mode of the goods taking opening of the goods storage device can be push-pull or other opening and closing modes, the specification is not limited, and the position of the goods taking opening is not limited.

Specifically, for each commodity storage device, the restaurant can place commodities with the same unit price in the same commodity storage device and preset the unit price of the commodities in the commodity storage device and the mode of calculating the amount of money, so that the order of the user can be accurately updated.

When a user takes commodities, the user can send a request for opening the commodity storage device to the commodity storage device in a mode of pressing a commodity taking button and the like, namely a commodity taking instruction, a controller of the commodity storage device receives the commodity taking instruction, the controller can send a collecting instruction to the biological collecting device when receiving the commodity taking instruction, and the biological collecting device collects biological characteristics of the user as biological characteristics to be matched after receiving the collecting instruction sent by the controller and returns the biological characteristics to be matched to the controller. And after receiving the biological characteristics to be matched returned by the biological characteristic acquisition equipment, the controller judges whether the biological characteristics matched with the biological characteristics to be matched are stored in the biological characteristics of the first users stored in advance, if so, sends an opening instruction to the goods taking port, and sends a recording instruction to the sensor. And after receiving the opening instruction sent by the controller, the goods taking port is opened, and meanwhile, after receiving the recording instruction sent by the controller, the sensor records the change information of the goods in the goods storage device. The method comprises the steps that when a user takes commodities, a goods taking port can be closed, when the goods taking port is closed, a response that the goods taking port is closed can be sent to a controller, the controller sends a recording stopping instruction to a sensor after receiving the response that the goods taking port is closed, the controller sends the recording stopping instruction to the sensor, and the sensor stops recording and returns change information to the controller after receiving the recording stopping instruction sent by the controller. And after receiving the change information of the commodities in the commodity storage equipment, which is sent by the sensor, the controller updates the order of the user corresponding to the biological characteristics to be matched according to the change information.

The controller can also judge whether the biological characteristics matched with the biological characteristics to be matched exist in the biological characteristics of each second user, if so, the controller sends an opening instruction to the goods taking port and sends a recording instruction to the sensor. And after receiving an opening instruction sent by the controller, the goods taking port is opened, and meanwhile, after receiving a recording instruction sent by the controller, the sensor records the change information of the goods in the goods storage device. After the manager finishes replenishing the commodities, the goods taking port is closed, when the goods taking port is closed, a response that the goods taking port is closed can be sent to the controller, the controller sends a recording stopping instruction to the sensor after receiving the response that the goods taking port is closed, and the sensor stops recording and returns the change information to the controller after receiving the recording stopping instruction sent by the controller. And after receiving the change information of the commodities in the commodity storage equipment, which is sent by the sensor, the controller updates the inventory information of the commodities in the commodity storage equipment according to the change information.

And if the controller does not find the biological characteristics matched with the biological characteristics to be matched in the biological characteristics of the first users and the biological characteristics of the second users, the controller refuses to open the goods taking port of the commodity storage device, the controller does not send any instruction or sends a refusing opening instruction to the goods taking port, and the goods taking port is kept closed.

Based on the same idea, the order processing method provided in one or more embodiments of the present specification further provides a corresponding order processing apparatus, as shown in fig. 4.

Fig. 4 is a schematic diagram of an order processing apparatus provided in this specification, which specifically includes:

a registration module 401, a biometric acquisition module 402, and an order processing module 403, wherein:

a registration module 401, configured to respond to a registration request of a user, obtain a biological feature of the user, generate an order of the user, establish a correspondence between the biological feature and the order, and store the correspondence;

a biometric acquisition module 402, configured to, in response to a request of a user to open a commodity device, acquire a biometric of the user through a biometric acquisition device, where the biometric is used as a biometric to be matched;

an order processing module 403, configured to determine whether a biometric feature matching the biometric feature to be matched exists in the pre-stored biometric features of each user; if so, opening a goods taking port of the commodity storage equipment, and determining commodity change information in the commodity storage equipment through a sensor of the commodity storage equipment; when the closing of the goods taking port of the goods storage device is determined, updating the order of the user corresponding to the biological characteristics to be matched according to the goods change information;

optionally, the biometric characteristic of the user comprises a facial characteristic of the user.

Optionally, the order processing module 403 is further configured to close the pickup port of the commodity storage device when the time length that the pickup port of the commodity storage device is not closed exceeds a specified time length.

Optionally, the order processing module 403 is specifically configured to determine, through a sensor of the commodity storage device, a weight change of a commodity in the commodity storage device; and determining the change information of the commodity in the commodity storage equipment according to the weight change.

Optionally, the order processing module 403 is further configured to determine a preset standard weight of each commodity in the commodity storage device; determining the quantity change of the commodities in the commodity storage equipment according to the weight change and the standard weight of each commodity; and determining the change information of the commodities in the commodity storage equipment according to the quantity change.

Optionally, the order processing module 403 is further configured to determine a preset price of the commodity in the commodity storage device; determining the amount of money corresponding to the change information of the commodity in the commodity storage device according to the price and the weight change; the order processing module 403 is specifically configured to determine an order of the user corresponding to the biometric feature to be matched; and updating the change information and the amount of money into the order.

Optionally, the order processing module 403 is further configured to delete the biometric feature of the user after the order is executed.

The device further comprises:

the inventory processing module 404 is configured to determine whether a biometric feature matching the biometric feature to be matched exists in the pre-stored biometric features of the second users; if yes, opening the change information of the commodities in the commodity storage equipment; and when the goods taking port of the goods storage device is determined to be closed, updating the inventory information of the goods in the goods storage device according to the change information.

The present specification also provides a computer-readable storage medium storing a computer program operable to execute the order processing method provided in fig. 1 above.

In the 90 s of the 20 th century, improvements in a technology could clearly distinguish between improvements in hardware (e.g., improvements in circuit structures such as diodes, transistors, switches, etc.) and improvements in software (improvements in process flow). However, as technology advances, many of today's process flow improvements have been seen as direct improvements in hardware circuit architecture. Designers almost always obtain the corresponding hardware circuit structure by programming an improved method flow into the hardware circuit. Thus, it cannot be said that an improvement in the process flow cannot be realized by hardware physical modules. For example, a Programmable Logic Device (PLD), such as a Field Programmable Gate Array (FPGA), is an integrated circuit whose Logic functions are determined by programming the Device by a user. A digital system is "integrated" on a PLD by the designer's own programming without requiring the chip manufacturer to design and fabricate application-specific integrated circuit chips. Furthermore, nowadays, instead of manually making an Integrated Circuit chip, such Programming is often implemented by "logic compiler" software, which is similar to a software compiler used in program development and writing, but the original code before compiling is also written by a specific Programming Language, which is called Hardware Description Language (HDL), and HDL is not only one but many, such as abel (advanced Boolean Expression Language), ahdl (alternate Hardware Description Language), traffic, pl (core universal Programming Language), HDCal (jhdware Description Language), lang, Lola, HDL, laspam, hardward Description Language (vhr Description Language), vhal (Hardware Description Language), and vhigh-Language, which are currently used in most common. It will also be apparent to those skilled in the art that hardware circuitry that implements the logical method flows can be readily obtained by merely slightly programming the method flows into an integrated circuit using the hardware description languages described above.

The controller may be implemented in any suitable manner, for example, the controller may take the form of, for example, a microprocessor or processor and a computer-readable medium storing computer-readable program code (e.g., software or firmware) executable by the (micro) processor, logic gates, switches, an Application Specific Integrated Circuit (ASIC), a programmable logic controller, and an embedded microcontroller, examples of which include, but are not limited to, the following microcontrollers: ARC 625D, Atmel AT91SAM, Microchip PIC18F26K20, and Silicone Labs C8051F320, the memory controller may also be implemented as part of the control logic for the memory. Those skilled in the art will also appreciate that, in addition to implementing the controller as pure computer readable program code, the same functionality can be implemented by logically programming method steps such that the controller is in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers and the like. Such a controller may thus be considered a hardware component, and the means included therein for performing the various functions may also be considered as a structure within the hardware component. Or even means for performing the functions may be regarded as being both a software module for performing the method and a structure within a hardware component.

The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. One typical implementation device is a computer. In particular, the computer may be, for example, a personal computer, a laptop computer, a cellular telephone, a camera phone, a smartphone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.

For convenience of description, the above devices are described as being divided into various units by function, and are described separately. Of course, the functions of the various elements may be implemented in the same one or more software and/or hardware implementations of the present description.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

As will be appreciated by one skilled in the art, embodiments of the present description may be provided as a method, system, or computer program product. Accordingly, the description may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the description may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

This description may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The specification may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.

The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.

The above description is only an example of the present specification, and is not intended to limit the present specification. Various modifications and alterations to this description will become apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present specification should be included in the scope of the claims of the present specification.

Claims

1. An order processing method, comprising:

judging whether a biological characteristic matched with the biological characteristic to be matched exists in the prestored biological characteristics of each first user;

if so, opening a goods taking port of the commodity storage equipment, and determining change information of commodities in the commodity storage equipment through a sensor of the commodity storage equipment; and when the closing of the goods taking port of the commodity storage equipment is determined, updating the order corresponding to the biological characteristics to be matched according to the change information.

2. The method of claim 1, wherein the biometric characteristic of the user comprises: the facial features of the user.

3. The method of claim 1, wherein the method further comprises:

4. The method of claim 1, wherein determining change information for the item in the item storage device via a sensor of the item storage device comprises:

5. The method of claim 4, wherein change information for the items in the item storage device is determined based on the weight change, the method further comprising:

6. The method of claim 4, wherein prior to updating the order of the user corresponding to the biometric to be matched, the method further comprises:

and updating the change information and the amount of money into the order.

7. The method of claim 1, wherein after acquiring the biometric characteristic of the user as the biometric characteristic to be matched by the biometric characteristic acquisition device, the method further comprises:

8. The method of claim 1, wherein the method further comprises:

9. An article storage device for use in order processing, the article storage device comprising: controller, biological characteristic collection equipment, sensor, get the mouth of goods, wherein:

10. An order processing apparatus, comprising:

11. A computer-readable storage medium, characterized in that the storage medium stores a computer program which, when executed by a processor, implements the method of any of the preceding claims 1 to 8.