CN113283958A - Method and system for canceling orders of marine tourism second-class-elimination products - Google Patents
Method and system for canceling orders of marine tourism second-class-elimination products Download PDFInfo
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Abstract
The invention discloses a method for canceling an order of a marine tourism second-expense product, which comprises the following steps of: receiving an order canceling request initiated by a client; judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to a client, and popping up a confirmation selection information frame for the user to select; and if the user confirms to cancel the order, returning the amount to be withdrawn to the collection account and generating an order cancellation record. The technical problems that the order system cannot accurately judge whether the request for canceling the order is actively cancelled or mistakenly cancelled, so that the visitor unintentionally touches the request for canceling the order when browsing the page by using the mobile phone client, the visitor cannot experience secondary cancellation products, unnecessary expenses are deducted when the order is cancelled, and time and property are wasted are solved.
Description
Technical Field
The invention relates to the technical field of internet, in particular to a method and a system for canceling an order of a marine tourism second-consumption product.
Background
Nowadays, people often select travel as a relaxation and entertainment mode, and booking travel itineraries through a travel online website and a mobile phone client side becomes an important step before travel. Guests who choose to travel to coastal areas generally prefer to book secondary consumer products at sea, such as dives, air umbrellas, flying fish, etc., in the case of a reservation for a boat ticket. There are also tourists who cancel the second-to-cancel product order. In the prior art, an order system cannot accurately judge whether the request for canceling the order is actively cancelled or mistakenly cancelled, so that a visitor can touch the request for canceling the order unintentionally when using a terminal device to browse a page, the visitor cannot experience secondary cancellation products, unnecessary cost is deducted when the order is cancelled, and time and property are wasted.
Disclosure of Invention
The invention provides a method and a system for canceling orders of marine tourism second-class-elimination products, which are used for solving the technical problems that an order system cannot accurately judge whether the request for canceling the orders of tourists is actively cancelled or mistakenly clicked, so that the tourists touch the request for canceling the orders unintentionally when browsing pages by using a mobile phone client, the tourists cannot experience the second-class-elimination products, unnecessary expenses are deducted when the orders are cancelled, and time and property are wasted.
In view of the above, the present invention provides a method for canceling an order of a marine tourism second-consumption product, comprising the following steps:
receiving an order canceling request initiated by a client;
judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to a client, and popping up a confirmation selection information frame for the user to select;
and if the user confirms to cancel the order, returning the amount to be withdrawn to the collection account and generating an order cancellation record.
Optionally, the method further comprises:
and storing the order cancellation record into the block chain.
Optionally, after the user confirms the order cancellation, a new cancellation product is recommended to the user according to the customer's preference.
Optionally, the method further comprises:
after the user order is cancelled, according to the social network relationship of the user, a second cancellation product preferred by the user friend is pushed to the user.
Optionally, the method for determining whether to operate for the user according to the order cancellation request includes:
generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information;
and after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is operated by the user.
Optionally, judging whether the order is a personal operation according to the order canceling request;
sending a short message verification code to the client according to the order canceling request;
judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification;
and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
The invention also provides a system for canceling the orders of the marine tourism second-class products, which comprises the following steps:
the receiving module is used for receiving an order canceling request sent by a client;
the judging module is used for judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to the client side, and popping up a confirmation selection information frame for the user to select;
and the refund module is used for returning the amount to be refunded to the collection account and generating an order cancellation record when the user confirms to cancel the order.
Optionally, the method further comprises:
and the recording module is used for storing the order canceling record into the block chain.
Optionally, the method further comprises:
and the recommending module is used for pushing the second-elimination products preferred by the friends of the user to the user according to the social network relationship of the user after the order of the user is cancelled, or recommending new second-elimination products to the user according to the preference of the client after the user confirms that the order is cancelled.
Optionally, the method for determining whether to operate for the user according to the order cancellation request includes:
generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information;
after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is a personal operation;
or sending a short message verification code to the client according to the order canceling request;
judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification;
and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
According to the technical scheme, the invention has the following advantages:
the invention provides a method for canceling an order of a marine tourism second-consumption product, which comprises the following steps of:
receiving an order canceling request initiated by a client; judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to a client, and popping up a confirmation selection information frame for the user to select; and if the user confirms to cancel the order, returning the amount to be withdrawn to the collection account and generating an order cancellation record.
The invention provides a method for canceling an order of a marine tourism second-class product, which comprises the steps that a user initiates an order canceling request on an order page through a client, a system determines whether the user operates the marine tourism second-class product or not in an identification mode according to the externally initiated request, if the user operates the marine tourism second-class product, the next step is carried out, and if the user does not initiate the request, the first step is returned to initiate the request again. After the order cancel request is sent by the user, the amount in the item rule is deducted in a money item settlement mode according to the preset item rule and the amount before the user is determined, the corresponding amount is returned to the account of the user in time, a confirmation prompt is displayed, and whether the customer clicks for confirmation is given. And after the user clicks and confirms, the next step is carried out, the order cancellation confirmation is carried out, the system sends the amount to the account bound by the user, and the record for canceling the order is generated in the system and stored in the system. The technical problems that the order system cannot accurately judge whether the request for canceling the order is actively cancelled or mistakenly cancelled, so that the visitor unintentionally touches the request for canceling the order when browsing the page by using the mobile phone client, the visitor cannot experience secondary cancellation products, unnecessary expenses are deducted when the order is cancelled, and time and property are wasted are solved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings can be obtained by those skilled in the art according to the drawings.
FIG. 1 is a flow chart of a marine travel Bixiao product order cancellation method provided in an embodiment of the present application;
FIG. 2 is a block diagram of a marine travel second-expense product order cancellation system provided in an embodiment of the present application.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Example 1
For easy understanding, referring to fig. 1, an embodiment of the method for canceling an order of a marine travel products for two-time consumption according to the present invention includes the following steps:
receiving an order canceling request initiated by a client;
judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to a client, and popping up a confirmation selection information frame for the user to select;
and if the user confirms to cancel the order, returning the amount to be withdrawn to the collection account and generating an order cancellation record.
It should be noted that the user needs to initiate an order cancel request on the client, and the client may include a mobile phone terminal or a computer terminal, and initiate an order cancel request on the mobile phone or the computer through an order page. After the user initiates an order canceling request, the order service system determines whether the order canceling request is the operation of the user, and the system can confirm whether the order canceling request is the operation of the user according to the fingerprint or face and iris identification information of the user. If the identification is not passed, the request is not responded, the system sends out a prompt notice to remind the user to follow the prompt information, and if the operation times exceed five times, the system shields the operation action for 12 hours. If the operation is the operation of confirming the user, the deducted amount and the refunded amount are calculated according to the money paid by the user when ordering and cancelling the products by the user through the preset rule and the money rule. And after the settlement is finished, prompting the user whether to confirm to cancel the order, and carrying out the next step after confirmation. The order is cancelled by settling the corresponding amount, the system returns to the account of the user according to the related amount, the system can return the amount to the payment account when the client pays, and after the returned amount reaches the account, the user initiates an order cancellation request to generate a cancellation record which is stored in the system.
The invention provides a method for canceling an order of a marine tourism second-class-elimination product, which comprises the steps that a user initiates an order canceling request on an order page through a client, a system determines whether the user operates the marine tourism second-class-elimination product or not in an identification mode according to the externally initiated request, if the user operates the marine tourism second-class-elimination product, the system carries out the next step, and if the user does not initiate the request, the system returns to the first step to initiate the request again. After the user initiates an order canceling request, the amount in the item rule is deducted in a money item settlement mode according to the preset item rule and the amount before the user is determined, the corresponding amount is returned to the account of the user in time, a confirmation prompt is displayed, and the user is given whether to confirm the click. And after the user clicks and confirms, the next step is carried out, the order cancellation confirmation is carried out, the system sends the amount to the account bound by the user, and the record for canceling the order is generated in the system and stored in the system. The technical problems that the order system cannot accurately judge whether the request for canceling the order is actively cancelled or mistakenly cancelled, so that the visitor unintentionally touches the request for canceling the order when browsing the page by using the mobile phone client, the visitor cannot experience secondary cancellation products, unnecessary expenses are deducted when the order is cancelled, and time and property are wasted are solved.
Example 2
As a further improvement of example 1, further comprising: and storing the order cancellation record into the block chain.
It should be noted that the system adopts a block chain technology and a distributed accounting mode to store the order cancellation record. The block chain technology is a most adopted accounting mode at present, and is safe and convenient to account and used by most people.
Example 3
As a further improvement of example 1, after the user confirms the order cancellation, a new cancellation product is recommended to the user according to the user's preference.
It should be noted that, by using the PUSH technology, the information of the second-time-consumption product frequently browsed by the user is pushed to the terminal and displayed to the user, so that the user can know the second-time-consumption product in the next experience. If the user browses the page by using the mobile phone terminal, a path is established through the server terminal and the mobile phone, and information of the cancellation items frequently browsed by the user is pushed to the user. In the application, the user information is confirmed to include the information of the user known from the database, the contact between the user and the merchant is established through the database, the data required by the user is pushed to the customer when the user browses the webpage or uses the mobile phone, and the time for the user to designate and search the related products for two years is reduced.
Example 4
As a further improvement of example 1, further comprising: after the user order is cancelled, according to the social network relationship of the user, a second cancellation product preferred by the user friend is pushed to the user.
It should be noted that the database has a large amount of information, and potential users can be referred to as "potential users" according to social network relationships of the users, such as relatives, friends, and coworkers of the users, and the PUSH technology is used to PUSH favorite products of the potential users to the potential users, so that the potential users can conveniently have information prompts when wanting to consume later, search time is reduced, and the favorite products can be known in time.
Example 5
As a further improvement of example 1, the method of determining whether or not to operate for oneself from a cancel order request includes: generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information; and after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is operated by the user.
Specifically, the verification condition requires identification and verification of the fingerprint or the face, voice or iris of the user, and the fingerprint or the face, voice or iris is characterized by everyone.
The fingerprint identification cost is low, the method can be applied to a simple scene, and the operation is simple and convenient.
The face recognition has non-mandatory and wary and deliberate camouflage, a user does not need to be specially matched with face image acquisition, and an image is acquired in an unconscious state, so that on one hand, the mandatory state is avoided, and on the other hand, the conscious camouflage is also avoided; the image acquisition device is non-contact, a user can acquire an image without directly contacting with equipment, and the image acquisition device is clean and sanitary and avoids possible contact infection of diseases; the multiple property, the identification of multiple persons can be carried out simultaneously, and the like.
At present, many websites and software can use the voice verification code simultaneously, for example, some APPs use the voice verification code when users register, which not only effectively prevents the registration from being refreshed, but also avoids the user loss caused by short message delay or short message loss. When the short message verification code can not reach, a voice verification mode can be selected, and the experience of the user is improved.
The iris recognition is the same as the face recognition, is non-contact, a user can obtain an image without directly contacting with equipment, the image is clean and sanitary, possible contact infection of diseases is avoided, the iris recognition is different from fingerprints and faces which are easy to modify and wear, the iris is in the eyes and basically impossible to be copied and modified, and the iris recognition technology is one of the most unique biological safety recognition technologies.
Example 6
As a further improvement of example 1, it is judged whether or not the operation is a principal operation based on the cancel order request; sending a short message verification code to the client according to the order canceling request; judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification; and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
At present, mobile terminals of mobile phones are the most popular, and are one hand at present, and the verification code is convenient and direct in a mode of adopting a mobile phone short message verification code. And the short message verification code is used for user identity verification, so that the safety of a user account is guaranteed, the verification is trusted to pass the authentication of the mobile phone number by SDK encrypted data without inputting the verification code, the method is different from the traditional short message verification code mode, the flow is simplified, the mobile terminal identity verification mode is optimized, and Trojan and verification codes can be prevented from being intercepted. The second-level verification code is determined whether the system is in disorder or not, so that some group control equipment can be prevented from simply acquiring the verification code, if the group control equipment is attacked maliciously, the verification code is directly sent in batches, short message verification code channels can be blocked, normal users cannot receive the verification code, in addition, the short message verification code also needs cost, and the operation cost is increased due to the maliciously brushing of the short message, so that property loss is caused.
Example 7
To facilitate understanding, referring to fig. 2, the present application provides an embodiment of a marine travel second-consumed product order cancellation system, comprising: the receiving module is used for receiving an order canceling request sent by a client; the judging module is used for judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to the client side, and popping up a confirmation selection information frame for the user to select; and the refund module is used for returning the amount to be refunded to the collection account and generating an order cancellation record when the user confirms to cancel the order.
Further comprising: and the recording module is used for storing the order canceling record into the block chain.
Further comprising: and the recommending module is used for pushing the second-elimination products preferred by the friends of the user to the user according to the social network relationship of the user after the order of the user is cancelled, or recommending new second-elimination products to the user according to the preference of the user after the user confirms that the order is cancelled.
The method for judging whether the order is cancelled comprises the following steps: generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information; after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is a personal operation; or sending a short message verification code to the client according to the order canceling request; judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification; and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
According to the marine tourism second-elimination product order cancellation system, a user initiates an order cancellation request on an order page through a client, the system determines whether the user is the operation of the user or not through an identification mode according to the externally initiated request, if the user is the operation of the user, the next step is carried out, and if the user is not the operation of the user, the first step is returned to reinitiate the request. After the user initiates a request for canceling the order, the user deducts the amount of money in the item regulation in a money item settlement mode according to the preset rule and the amount of money installed by the user before, timely returns the corresponding amount of money to the account of the user, displays a confirmation prompt and gives the user whether to confirm the click. And after the user clicks and confirms, the next step is carried out, the order cancellation confirmation is carried out, the system stores the money to the account bound by the user, and a record for canceling the order is generated in the system and is stored in the system. The technical problems that the order system cannot accurately judge whether the request for canceling the order is actively cancelled or mistakenly cancelled, so that the visitor unintentionally touches the request for canceling the order when browsing the page by using the mobile phone client, the visitor cannot experience secondary cancellation products, unnecessary expenses are deducted when the order is cancelled, and time and property are wasted are solved.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for canceling an order of a marine tourism second-consumption product is characterized by comprising the following steps:
receiving an order canceling request initiated by a client;
judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to a client, and popping up a confirmation selection information frame for the user to select;
and if the user confirms to cancel the order, returning the amount to be withdrawn to the collection account and generating an order cancellation record.
2. The marine travel second order cancellation method of claim 1, further comprising:
and storing the order cancellation record into the block chain.
3. The marine travel di-xiao product order cancellation method as claimed in claim 1, wherein after the user confirms the order cancellation, a new di-xiao product is recommended to the user according to the preference of the customer.
4. The marine travel second order cancellation method of claim 1, further comprising:
after the user order is cancelled, according to the social network relationship of the user, a second cancellation product preferred by the user friend is pushed to the user.
5. The marine travel second consumption product order cancellation method according to claim 1, wherein the method for determining whether to operate for the user according to the order cancellation request comprises:
generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information;
and after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is operated by the user.
6. The marine travel second-consumption product order cancellation method according to claim 1, characterized by judging whether the order cancellation request is a personal operation or not according to the order cancellation request;
sending a short message verification code to the client according to the order canceling request;
judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification;
and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
7. A marine tourism second product order cancellation system, characterized by comprising:
the receiving module is used for receiving an order canceling request sent by a client;
the judging module is used for judging whether the order is operated by the user according to the order canceling request, if so, calculating deduction amount and refund amount information according to a preset cancellation money settlement mode, sending the deduction amount and refund amount information to the client side, and popping up a confirmation selection information frame for the user to select;
and the refund module is used for returning the amount to be refunded to the collection account and generating an order cancellation record when the user confirms to cancel the order.
8. The marine travel second order cancellation system of claim 7, further comprising:
and the recording module is used for storing the order canceling record into the block chain.
9. The marine travel second order cancellation system of claim 7, further comprising:
and the recommending module is used for pushing the second-elimination products preferred by the friends of the user to the user according to the social network relationship of the user after the order of the user is cancelled, or recommending new second-elimination products to the user according to the preference of the client after the user confirms that the order is cancelled.
10. The marine travel second order cancellation system according to claim 7, wherein the method for determining whether to operate for the user based on the cancellation order request comprises:
generating identity verification information according to the order canceling request, and sending the identity verification information to the client so that a user can conveniently input user identity information in the client, wherein the identity verification information is fingerprint verification information, face verification information or voice verification information;
after the user identity information returned by the client side is received, verifying the user identity information with the user identity in the order information database, and judging whether the user identity information is a personal operation;
or sending a short message verification code to the client according to the order canceling request;
judging whether the short message verification code returned by the client is correct or not, if so, sending secondary verification information to the client for secondary identity verification, wherein the secondary verification information comprises simple mathematical addition and subtraction and jigsaw verification;
and judging whether the operation is performed by the user according to the result of the secondary identity verification code.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
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