CN113260758A - Coin-feed laundry utilization auxiliary system - Google Patents
Coin-feed laundry utilization auxiliary system Download PDFInfo
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- CN113260758A CN113260758A CN201980084721.6A CN201980084721A CN113260758A CN 113260758 A CN113260758 A CN 113260758A CN 201980084721 A CN201980084721 A CN 201980084721A CN 113260758 A CN113260758 A CN 113260758A
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- 238000005406 washing Methods 0.000 claims abstract description 129
- 239000000284 extract Substances 0.000 claims abstract description 9
- 238000000034 method Methods 0.000 claims description 41
- 230000008569 process Effects 0.000 claims description 31
- 238000000605 extraction Methods 0.000 abstract description 13
- 238000010586 diagram Methods 0.000 description 16
- 230000006870 function Effects 0.000 description 14
- 238000001035 drying Methods 0.000 description 9
- 238000004891 communication Methods 0.000 description 7
- 230000008859 change Effects 0.000 description 6
- 238000011282 treatment Methods 0.000 description 6
- 239000004744 fabric Substances 0.000 description 5
- 230000000694 effects Effects 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000001954 sterilising effect Effects 0.000 description 2
- 238000004659 sterilization and disinfection Methods 0.000 description 2
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 2
- 230000018044 dehydration Effects 0.000 description 1
- 238000006297 dehydration reaction Methods 0.000 description 1
- 230000003111 delayed effect Effects 0.000 description 1
- 238000005108 dry cleaning Methods 0.000 description 1
- 238000010981 drying operation Methods 0.000 description 1
- 230000010365 information processing Effects 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
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- D—TEXTILES; PAPER
- D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
- D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
- D06F33/00—Control of operations performed in washing machines or washer-dryers
- D06F33/30—Control of washing machines characterised by the purpose or target of the control
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- D—TEXTILES; PAPER
- D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
- D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
- D06F95/00—Laundry systems or arrangements of apparatus or machines; Mobile laundries
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
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Abstract
A coin-operated laundry utilization support System (SY) is provided with: a storage unit (20) for storing a plurality of coin-operated laundries (1) and a laundry equipment Database (DB) for storing information of laundry equipment (11) provided in each coin-operated laundries (1); a laundry information acquisition unit (301) for acquiring laundry information (L) as information relating to laundry at a user's terminal device (3); a laundry device extraction unit (201) that extracts a laundry device (11) suitable for washing laundry from a laundry device Database (DB) based on the laundry information (L); and a laundry device information notification unit (203) that notifies the terminal device (3) of the extracted laundry device (11) and the coin-operated laundry (1) in which the laundry device (11) is installed. The coin-operated laundry utilization assisting System (SY) can assist a user to make full and effective use of the coin-operated laundry (1), thereby improving the convenience of the user.
Description
The present invention relates to a system for assisting in utilizing a laundry coin-operated (laundromat).
As is well known, a coin-operated laundry is a shop provided with a plurality of laundry machines which perform washing of clothes and cloth products according to payment of a fee. The user goes to a coin-operated laundry with laundry, pays for coins or the like to be inserted into an empty laundry device, and inserts the laundry into the laundry device to execute washing or the like. Then, when washing or the like is completed, the user goes to the coin-operated laundry again to retrieve the washed laundry.
In the present specification, the term "coin-operated laundry" is not limited to a store using a method of using laundry equipment by inserting coins (so-called coin-operated method), and includes a coin-operated laundry using a method of using laundry equipment by reading a card reader storing a valuable IC card or the like (so-called cashless method). In the present specification, "washing" includes various treatments performed on laundry and cloth products, such as washing treatment, drying treatment, washing and drying treatment, and sterilization treatment.
In recent years, various laundry machines are installed in a coin-operated laundry store to flexibly meet the needs of various users, thereby improving the convenience of the users. For example, one washing machine may be provided with a small-sized washing machine having a small capacity, a large-sized washing machine having a large capacity, a washing machine having a special function for washing sports shoes, bedclothes, and the like, and a user may select a washing machine having a capacity corresponding to the amount of laundry from among the washing machines or a washing machine having a special function corresponding to his or her purpose, thereby avoiding waste of washing time and cost or washing of articles that cannot be washed by the washing machine at home.
Various laundry devices installed in a coin-operated laundry are effectively used only when a user can select a suitable device, but in the present situation, the user often cannot select a suitable device, and in such a case, the user is rather disadvantaged and confused. For example, when a user uses a washing machine having a capacity too large for the weight of laundry, washing time and cost are wasted. On the other hand, if a washing machine having a capacity too small for the weight of the laundry is used, there is a possibility that sufficient washing cannot be performed.
Documents of the prior art
Patent document
Patent document 1: japanese patent laid-open publication No. 2005-339046
Disclosure of Invention
Problems to be solved by the invention
The present invention has been made in view of the above circumstances, and an object thereof is to provide a technique for improving convenience of a user by assisting the user to make the user fully and effectively use a coin-operated laundry.
Means for solving the problems
The present invention adopts the following means to achieve the object.
That is, the coin-operated laundry assistant system of the present invention includes: a storage part for storing a laundry device database including information of a plurality of coin-operated laundry stores and laundry devices provided in the respective coin-operated laundry stores; a laundry information acquisition unit for acquiring laundry information, which is information relating to laundry, from a user terminal device; a laundry device extracting unit that extracts laundry devices suitable for washing the laundry from the laundry device database based on the laundry information; and a laundry device information notifying unit configured to notify the terminal device of the extracted laundry device and a coin-operated laundry in which the laundry device is installed.
In the coin-operated laundry use support system according to the present invention, it is preferable that the laundry information acquisition unit causes the display unit of the terminal device to display a plurality of images corresponding to respective different weights of laundry, receives a selection of any one of the plurality of images from the user, and acquires a weight of the laundry corresponding to the selected image as the laundry information, and the laundry extraction unit extracts laundry of a capacity corresponding to the weight of the laundry.
In the coin-operated laundry use support system according to the present invention, it is preferable that the system includes: and a washing time prediction unit that predicts a washing time based on the laundry information, wherein the laundry device information notification unit notifies the terminal device of the predicted washing time.
In the coin-operated laundry utilization support system according to the present invention, it is preferable that the laundry device database includes an operation schedule (schedule) of each laundry device provided in each of the plurality of coin-operated laundry, and the laundry device information notifying unit notifies the extracted operation schedule of the laundry device to the terminal device.
In the coin-operated laundry use support system according to the present invention, it is preferable that the terminal device includes a reservation acceptance unit that accepts a reservation of the extracted laundry device.
In the coin-operated laundry use assist system according to the present invention, it is preferable that the laundry device includes an end time prediction unit that predicts a scheduled end time of washing by predicting a time required for a remaining process based on a time actually required for the partial process in a middle stage from a start of washing to a completion of the partial process, the scheduled end time being reflected in an operation schedule of the laundry device in the laundry device database.
Effects of the invention
According to the present invention, when a user inputs laundry information about his or her own laundry into a terminal device, a laundry appliance suitable for washing and a coin-operated laundry provided with the laundry appliance are notified to the terminal device. Therefore, the user can appropriately select a laundry machine suitable for his/her laundry from various laundry machines installed in each of the plurality of coin-operated laundry facilities. Therefore, the user can fully and effectively utilize the coin-operated laundry, and the convenience of the user is improved.
Since it is not easy for many users to accurately grasp the weight of their own laundry, a laundry machine having a capacity not appropriate for the weight of their own laundry may be used. However, according to the present invention, the user is notified of the appropriate laundry device of the capacity corresponding to the weight of the laundry by merely selecting the image close to his/her laundry from the plurality of images displayed on the terminal device. Therefore, it is possible to avoid wasting washing time, expenses, or failing to perform sufficient washing by using the notified laundry device.
According to the present invention, when a user inputs laundry information about his or her own laundry into a terminal device, a washing time is notified to the terminal device. Since the washing time can be grasped without going to the coin laundry, the convenience of the user is further improved.
According to the present invention, when a user inputs laundry information about his or her own laundry into a terminal device, the terminal device is notified of an operation schedule of the laundry in addition to an appropriate laundry device. If the operation schedule can be grasped, the waiting time caused by the use of the target laundry device when the user carries the laundry to the coin-operated laundry can be avoided, and the convenience of the user can be further improved.
According to the present invention, when a user inputs laundry information relating to his or her own laundry into a terminal device, the terminal device is notified of an appropriate laundry device, and as a result, the user can reserve the notified laundry device from the terminal device. If the laundry device is reserved in advance, the user can use the target laundry device at the reserved time, so that the convenience of the user is further improved.
According to the present invention, since the time required for the remaining process is predicted based on the time actually required for the part of the process that has ended in the middle stage of washing, the time at which washing ends can be accurately predicted. Therefore, the accurate operation time table of the laundry device is stored in the laundry device database, and the convenience of the user is further improved.
Fig. 1 is a diagram schematically showing an overall configuration of a slot machine utilization assist system SY according to a first embodiment of the present invention.
Fig. 2 is a block diagram showing a functional configuration realized in the slot machine utilization assist system SY.
Fig. 3 is a diagram showing a flow of processing executed in the slot machine utilization assist system SY.
Fig. 4 is a diagram showing an example of the configuration of the weight information receiving screen 4 displayed on the touch display panel 30 of the terminal device 3.
Fig. 5 is a diagram showing an example of the configuration of the weight information receiving screen 4 displayed on the touch display panel 30 of the terminal device 3.
Fig. 6 is a diagram showing an example of the configuration of the weight information receiving screen 4 displayed on the touch display panel 30 of the terminal device 3.
Fig. 7 is a diagram showing an example of the configuration of the genre information reception screen 5 displayed on the touch display panel 30 of the terminal device 3.
Fig. 8 is a diagram showing an example of the configuration of the laundry apparatus information display screen 6 displayed on the touch display panel 30 of the terminal device 3.
Fig. 9 is a diagram showing an example of the configuration of the reservation acceptance screen 7 displayed on the touch display 30 of the terminal device 3.
Fig. 10 is a block diagram showing a functional configuration realized in a coin-operated laundry assistant system SYa according to a second embodiment of the present invention.
Fig. 11 is a diagram showing a flow of processing executed in the slot machine utilization assist system SYa.
Description of the reference numerals
1 coin-in laundry; 11 a laundry appliance; 101 a reservation management unit; 102 an end scheduled time prediction unit; 2 a server device; 20 a storage unit; 201 a laundry device extraction part; 202 a washing time predicting section; 203 a laundry device information notification unit; 3, a terminal device; 30 touching the display screen; 301 a laundry information acquiring unit; 302 laundry equipment information display part; 303 a reservation acceptance unit; SY coin-operated laundry utilization auxiliary system; a DB laundry device database; l laundry information; m laundry device information; r reservation information.
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
First embodiment
< 1. integral constitution >
The overall configuration of the coin-operated laundry assistant system according to the present embodiment will be described with reference to fig. 1. Fig. 1 is a diagram schematically showing the overall configuration of a slot machine utilization support system SY according to the present embodiment.
The coin-operated laundry utilization assisting system SY is a system for assisting the utilization of the coin-operated laundry 1, and includes: a plurality of coin-operated laundries 1, a server device 2, and a terminal device 3 worn by a user of the coin-operated laundries 1.
The coin-operated laundry 1 is a shop in which a plurality of laundry machines 11 are installed. Each laundry device 11 is a device that performs washing of laundry and cloth products according to payment of a fee. A plurality of laundry devices 11 are provided at each coin-operated laundry 1. The "plural kinds of laundry devices 11" specifically refer to, for example, laundry devices 11 having different capacities and laundry devices 11 having various special functions. The "special function" refers to a function of washing special cloth products such as blankets, quilts, sports shoes, and curtains, and a function of realizing special washing methods such as dry cleaning, sterilization, and low-temperature drying.
Each laundry apparatus 11 includes a control unit configured to include a microcomputer. The microcomputer mechanism is constituted to include: a CPU as a central processing unit, a memory configured by a volatile storage device such as a RAM, a storage unit configured by a nonvolatile storage device such as a ROM, a network interface for managing connection via the communication network N, and the like.
The server device 2 is constituted by a general personal computer including a CPU, a memory, a storage unit, a network interface, a display unit, an input unit, and the like, or a workstation which is a computer having higher performance than the general personal computer.
The terminal device 3 is a communication terminal device worn by a user of the coin-operated laundry 1, and includes a CPU, a memory, a storage unit, a network interface, a display unit, an input unit, and the like, and is configured to realize a normal information processing function. Specifically, the terminal device 3 is assumed to be, for example, a smartphone, a tablet-type communication terminal, a mobile phone, a notebook personal computer, or the like. In the following description, the touch display panel 30 is assumed to constitute a display unit and an input unit of the terminal device 3.
Each laundry device 11, the server device 2, and each terminal device 3 provided in each coin-operated laundry 1 can mutually transmit and receive data via a communication network N such as the internet.
< 2. function Block >
Next, a functional configuration of the slot machine utilization assisting system SY will be described with reference to fig. 1 and 2. Fig. 2 is a block diagram showing a functional configuration realized in the slot machine utilization assist system SY.
The terminal device 3 includes: a laundry information acquisition unit 301 for acquiring information (laundry information) L relating to laundry of a user; a laundry device information display unit 302 for displaying the laundry device information M notified from the server device 2 on the touch display screen 30; and a reservation accepting unit 303 for accepting a reservation of the laundry apparatus 11 from a user. The units 301 to 303 are realized by installing predetermined application software in a communication terminal device constituting the terminal device 3.
A laundry device database DB is stored in the storage unit 20 of the server device 2. Various information on each laundry device 11 installed in each coin-operated laundry 1 is registered in the laundry device database DB. That is, individual identification information is given to each laundry device 11 installed in each coin-operated laundry 1, and specification information of each laundry device 11, an operation schedule of each laundry device 11, store information of the coin-operated laundry 1 in which each laundry device 11 is installed, and the like are registered in the laundry device database DB in association with the identification information of the laundry device 11. The server device 2 manages the laundry device database DB.
Here, the "specification information" is information indicating the specification of the laundry apparatus 11, and includes information indicating the capacity of the laundry apparatus 11, a particular function provided in the laundry apparatus 11, and the like. The "operation schedule" indicates the state of the laundry apparatus 11 per unit time, and includes information indicating which state of the laundry apparatus 11 is in operation, in reservation, available, or unavailable per unit time. The "store information" is information related to the coin-operated laundry 1 in which the laundry apparatus 11 is installed, and location information of the store, apparatus information provided in the store, advertisement of the store, and the like are registered. The device information and the advertisement can be freely edited by the owner of each coin-operated laundry 1 or the like.
The server device 2 includes: a laundry device extracting part 201 which extracts a laundry device 11 suitable for washing from a laundry device database DB based on the laundry information L; a washing time prediction unit 202 for predicting a time required for washing (washing time) based on the laundry information L; and a laundry apparatus information notification unit 203 for generating laundry apparatus information M including information about the laundry apparatus 11 extracted by the laundry apparatus extraction unit 201, the washing time predicted by the washing time prediction unit 202, and the like, and notifying the terminal device 3 of the generated laundry apparatus information M. The units 201 to 203 are realized by installing predetermined application software in a personal computer or the like constituting the server device 2.
Each laundry apparatus 11 installed in each coin-operated laundry 1 includes a reservation management unit 101 that manages, when a user makes a reservation for the laundry apparatus 11, the user not making the reservation in the reserved time zone but making the user unable to use the laundry apparatus 11. The reservation management unit 101 is realized by a microcomputer constituting a control unit of the laundry apparatus 11 executing a program stored in a memory.
< 3. Process flow >
Next, a process flow executed in the slot machine assistant system SY will be described with reference to fig. 1, 2, and 3. Fig. 3 is a diagram showing the flow of this process.
Step S1: first, the laundry information acquiring unit 301 acquires the laundry information L. The laundry information L is information related to the laundry of the user, and includes weight information La indicating the weight of the laundry, type information Lb indicating the type of the laundry, and position information Lc indicating a place where the user wants to wash, in addition to specification of a washing method (washing only, drying only, or washing and drying). However, the laundry information L may include at least one of the weight information La, the type information Lb, and the position information Lc, and all of these information La, Lb, and Lc need not be included.
(acquisition of weight information La)
A description will be given of a scheme in which the laundry information acquiring unit 301 acquires the weight information La. When acquiring the weight information La, the laundry information acquiring unit 301 displays the weight information receiving screen 4 for receiving the input of the information on the weight of the laundry on the touch display panel 30. The weight information reception screen 4 includes tabs 41, 42, and 43 (for example, fig. 4) displayed as "number of pieces designation", "selection from image", and "designation by number of persons/number of days", respectively.
If the kind and the number of pieces of laundry and the like included in the laundry are known, the weight of the laundry is determined approximately. The "number designation" means that the weight information La is acquired by receiving an input of the type and number of pieces of laundry or the like included in the laundry from the user. That is, when the user selects the tab 41 displayed as "number designation", the laundry information acquisition unit 301 displays the types of clothes such as towels, bath towels, shirts, and the like in a list, and displays a screen (number acceptance screen) 4a (fig. 4) on which an input frame 411 for accepting input of the number of each clothes and the like displayed in a list is displayed on the touch display 30. When the user operates the icon 412 showing "ok" after inputting an arbitrary number of items in the arbitrary input box 411, the laundry information acquiring unit 301 calculates the weight of the laundry based on the type of the designated laundry and the number of items, and acquires the weight as the weight information La.
The weight of the laundry can be estimated approximately from the visually observed capacity. "selecting from among the images" means that the user selects any one of the plurality of images corresponding to the laundry having different capacities, thereby acquiring the weight information La. That is, when the user selects the tab 42 displayed as "select from image", the laundry information acquisition unit 301 displays a list of a plurality of images 421, and displays a screen (image selection screen) 4b (fig. 5) on which the radio button 422 for accepting selection of each image 421 is displayed on the touch display panel 30. Each image 421 is an image corresponding to laundry having different capacities, and the weight of the laundry corresponding to each image is stored in the storage unit. When the user operates the icon 423 displayed as "ok" after selecting any radio button 422, the laundry information acquisition unit 301 receives the selection of the image and acquires the weight of the laundry corresponding to the selected image as the weight information La.
In addition, the amount of laundry to be washed a day by an adult or a child is approximately determined, and the weight of the laundry can be estimated based on the determined amount. "specified by the number of persons/number of days" means that the weight information La is acquired by causing the user to input the number of persons who produce laundry and the number of days. That is, when the user selects the tab 43 displayed as "specified by the number of people/number of days", the laundry information acquiring unit 301 displays a screen (number-of-people acceptance screen) 4c (fig. 6) on the touch display screen 30, on which input frames 431 and 432 for accepting the input of the number of people of adults and children and an input frame 433 for accepting the input of the number of days are displayed. The storage unit stores the average weight of the laundry generated by an adult or a child in one day, and when the user operates the icon 434 indicating "ok" after inputting any value in each of the input boxes 431 to 433, the laundry information acquiring unit 301 calculates the weight of the laundry from the specified number of persons and the specified number of days, and acquires the weight as the weight information La.
(acquisition of type information Lb)
Next, a description will be given of a scheme in which the laundry information acquiring unit 301 acquires the type information Lb. When acquiring the type information Lb, the laundry information acquiring unit 301 displays the type information receiving screen 5 (fig. 7) for receiving the input of the information on the type of laundry on the touch display panel 30. As described above, each laundry apparatus 11 provided in each coin-operated laundry store 1 is equipped with various special functions. The special fabric articles washable by the special function and the special washing methods realized by the special function are displayed in a list on the type information receiving screen 5. On the genre information reception screen 5, a radio button 51 for receiving selection of each item displayed in the list is displayed. When the user selects any radio button 51 and then operates the icon 52 displayed as "ok", the laundry information acquiring unit 301 acquires the contents of the selected items as the genre information Lb.
(acquisition of positional information Lc)
Next, a description will be given of a scheme in which the laundry information acquiring unit 301 acquires the position information Lc. When acquiring the positional information Lc, the laundry information acquiring unit 301 specifies the position of the terminal device 3 by using the GPS function of the terminal device 3, and acquires the position as the positional information Lc. However, the acquisition of the position information Lc may be achieved by accepting an input of the position information from the user via the touch display screen 30.
Step S2: when at least one of the weight information La, the type information Lb, and the position information Lc is acquired by the laundry information acquiring unit 301 according to the above-described respective schemes, the acquired information is notified to the server device 2.
Step S3: when the laundry information L is acquired from the terminal device 3, the following processing is started in the server device 2.
Step S4: first, the laundry device extracting unit 201 extracts the laundry device 11 suitable for washing from the laundry device database DB based on the laundry information L acquired from the terminal device 3.
Specifically, the laundry device extracting portion 201 first determines one or more coin-operated laundry 1 suitable for washing based on the position information Lc included in the laundry information L. Specifically, for example, the laundry device extracting unit 201 identifies all of the coin-operated laundry stores 1 whose distance from the position specified by the position information Lc is equal to or less than a predetermined value as the coin-operated laundry stores 1 suitable for washing. Then, a device (a washing machine, a dryer, or a washing and drying machine) corresponding to the washing method to be performed is extracted from each laundry device 11 provided in each determined coin-operated laundry 1 (first extraction step).
Next, the laundry device extracting part 201 determines the capacity of the laundry device 11 suitable for washing based on the weight information La included in the laundry information L. Then, the devices of the determined capacity are extracted from the laundry devices 11 extracted in the first extraction step (second extraction step).
Next, the laundry device extracting portion 201 determines a required special function based on the kind information Dc included in the laundry information L. Then, the laundry apparatus 11 having the particular function is extracted from the laundry apparatuses 11 extracted in the second extraction step (third extraction step).
The laundry appliance suitable for washing is extracted through the above first to third extraction steps. As described above, the laundry information L may include at least one of the weight information La, the type information Lb, and the position information Lc, or may include information not included therein. In the case where there is information that is not included, the extraction step using the information is skipped. For example, in the case where the category information Lb is not included, the second extraction step is skipped.
Step S5: next, the washing time prediction unit 202 predicts the washing time based on the laundry information L acquired from the terminal device 3. Specifically, the washing time prediction unit 202 predicts the washing time based on the weight information La and the type information Lb included in the laundry information L. In predicting the washing time based on the weight and type of the laundry, a known method can be used.
Step S6: the laundry apparatus information notification unit 203 acquires the identification information of each laundry apparatus 11 extracted by the laundry apparatus extraction unit 201 in step S4 and the washing time predicted by the washing time prediction unit 202 in step S5. Further, the laundry apparatus information notification unit 203 refers to the laundry apparatus database DB to acquire the extracted operation schedule of each laundry apparatus 11 and the store information of the coin-operated laundry 1 in which each laundry apparatus 11 is installed. Then, laundry device information M including the acquired set of information is generated. Then, the terminal device 3 is notified of the generated laundry device information M.
Step S7: when the laundry apparatus information M is acquired from the server device 2, the following processing is started in the terminal device 3.
Step S8: first, the laundry apparatus information display unit 302 displays the laundry apparatus information display screen 6 (fig. 8) on which the laundry apparatus information M acquired from the server device 2 is displayed on the touch display panel 30. Each information included in the laundry apparatus information M is displayed on the laundry apparatus information display screen 6. That is, the laundry apparatus information display screen 6 displays the store information 61 of the coin-operated laundry 1 in which the laundry apparatus 11 suitable for washing is installed, the identification information 62 of the laundry apparatus 11, the current operating status 63 of the laundry apparatus 11, and the washing time 64. The user can see the laundry apparatus information display screen 6 to know which laundry apparatus 11 of which coin-operated laundry 1 is used, whether the laundry apparatus 11 can be used at present, how long the washing takes, and the like.
Step S9: the laundry apparatus information display screen 6 includes an end instruction icon 65 displayed as "end" and a reservation instruction icon 66 displayed as "reservation". When the end instruction icon 65 is operated by the user, the laundry apparatus information display unit 302 notifies the server device 2 of this fact, closes the laundry apparatus information display screen 6, and ends the process. When the notification indicating that the end instruction has been received from the user is acquired from the terminal apparatus 3, the server apparatus 2 also ends the processing.
Step S10: when the user operates the reservation instruction icon 66 displayed on the laundry apparatus information display screen 6 (yes at step S9), the reservation acceptance unit 303 accepts the reservation of the laundry apparatus 11. When accepting a reservation from a user, the reservation accepting unit 303 first displays a reservation accepting screen 7 (fig. 9) for accepting the reservation on the touch display panel 30.
On the reservation acceptance screen 7, an operation schedule 71 indicating an operation schedule of each laundry apparatus 11 extracted as a laundry apparatus suitable for washing is displayed. The operating time table 71 shows the state per unit time of each laundry apparatus 11. That is, the laundry apparatus 11 is indicated by a mark or the like as to whether it is "available", "reserved", "operating", or "unavailable" for each unit time. Further, a date input box 72 for accepting input of a date is displayed on the reservation acceptance screen 7.
When a user inputs an arbitrary date into the date input box 72, the reservation accepting unit 303 refers to the laundry apparatus information M to generate the operation schedule 71 of each laundry apparatus 11 on the input date, and displays the operation schedule on the reservation accepting screen 7.
In the operation schedule 71 displayed on the reservation acceptance screen 7, the mark corresponding to "available" is an icon for accepting a reservation operation. That is, when the user operates the indicator corresponding to "available" displayed in an arbitrary time zone of an arbitrary laundry apparatus 11, the reservation accepting unit 303 accepts the reservation for using the designated laundry apparatus 11 in the designated time zone.
Step S11: when the reservation accepting unit 303 accepts the reservation, the reservation accepting unit generates reservation information R including identification information of the reserved laundry apparatus 11, identification information of the reserved user, a reservation start time, and a washing time included in the laundry apparatus information M, and notifies the server apparatus 2 of the reservation information R.
Step S12: when the reservation information R is acquired from the terminal apparatus 3, the following processing is started in the server apparatus 2.
Step S13: first, the server device 2 updates the laundry apparatus database DB, specifically, the operation schedule of the reserved laundry apparatus 11, based on each information included in the reservation information R acquired from the terminal device 3. That is, the server device 2 sets the time obtained by adding the washing time to the reservation start time as the scheduled end time, and sets the state of the laundry apparatus 11 in the time period from the reservation start time to the scheduled end time as "reserved". Further, the server device 2 notifies the reserved laundry apparatus 11 of the acquired reservation information R.
Step S14: when the reservation information R is acquired from the server device 2, the following processing is started in the laundry apparatus 11.
Step S15: first, the reservation management unit 101 manages so that users other than the user who has reserved in the reserved time zone cannot use the laundry apparatus 11. Specifically, the reservation management unit 101 locks the door of the laundry apparatus 11 at the reservation start time, and is set to a state in which it cannot be used unless the user who has reserved confirms himself (for example, inputs of identification information and a password). In addition, when the user of the unscheduled queue wants to use the laundry apparatus 11 in the time period before the scheduled start time comes, it is determined whether or not the scheduled end time of the washing is before the scheduled start time before the start of the washing, and when the scheduled end time is after the scheduled start time, the operation panel is displayed to "the laundry apparatus cannot be used because it is scheduled, and please use another laundry apparatus. "this message, and prohibiting the start of the washing. Thus, the user who has made the reservation can use the laundry apparatus 11 reliably at the reserved time.
< 4. Effect >
The slot machine laundry system SY according to the above-described embodiment stores, in the storage unit 20 of the server device 2, a laundry device database DB including information on a plurality of slot machines 1 and laundry devices 11 provided in the respective slot machines 1. The coin-operated laundry service support system SY further includes: a laundry information acquisition unit 301 for acquiring laundry information L, which is information relating to laundry, from the terminal device 3 on the user side; a laundry device extracting unit 201 that extracts the laundry device 11 suitable for washing of the laundry from the laundry device database DB based on the laundry information L; and a laundry device information notifying unit 203 for notifying the terminal device 3 of the extracted laundry device 11 and the coin-operated laundry 1 in which the laundry device 11 is installed.
According to this configuration, when the user inputs the laundry information L about his or her own laundry into the terminal device 3, the laundry device 11 suitable for washing and the coin-operated laundry 1 in which the laundry device 11 is installed are notified to the terminal device 3. Therefore, the user can appropriately select the laundry apparatus 11 suitable for his/her laundry from the various laundry apparatuses 11 provided in each of the plurality of coin-operated laundry facilities 1. Thus, the user can sufficiently and effectively use the coin-operated laundry 1, and the convenience of the user is improved.
In the above-described slot machine utilization support system SY of the embodiment, the laundry information acquisition unit 301 displays the plurality of images 421 corresponding to the respective laundry with different weights on the touch display 30 as the display unit of the terminal device 3, and receives a selection of any one of the plurality of images 421 from the user to acquire the weight of the laundry corresponding to the selected image 421 as the laundry information L. Then, the laundry device extracting unit 201 extracts the laundry device 11 having a capacity corresponding to the weight of the laundry.
Since it is not easy for many users to accurately grasp the weight of their own laundry, a laundry device 11 having a capacity not appropriate for the weight of their own laundry may be used. However, according to the above configuration, the user is notified of the appropriate laundry device 11 having the capacity corresponding to the weight of the laundry by merely selecting the image close to his/her own laundry from the plurality of images 421 displayed on the terminal device 3. Therefore, it is possible to avoid wasting washing time, expenses, or failing to perform sufficient washing by using the notified laundry device 11.
The coin-operated laundry facility management support system SY according to the above embodiment includes: the washing time prediction unit 202 predicts the washing time based on the laundry information L. Then, the laundry apparatus information notification unit 203 notifies the terminal device 3 of the predicted washing time.
According to this configuration, when the user inputs the laundry information L about his or her own laundry into the terminal device 3, the terminal device 3 is notified of the washing time. Since the washing time can be grasped without going to the coin-operated laundry 1, the convenience of the user is further improved.
In the coin-operated laundry facility management support system SY according to the above-described embodiment, the laundry equipment database DB includes the operation schedules of the laundry equipment 11 installed in each of the plurality of coin-operated laundry facilities 1, and the laundry equipment information notification unit 203 notifies the extracted operation schedules of the laundry equipment 11 to the terminal device 3.
According to this configuration, when the user inputs the laundry information L about his or her own laundry into the terminal device 3, the operation schedule is notified to the terminal device 3 in addition to the appropriate laundry apparatus 11. If the operation schedule can be grasped, the waiting time of the target laundry device 11 in use when the user carries the laundry to the coin-operated laundry can be avoided, and the convenience of the user can be further improved.
In the slot machine laundry assistant system SY according to the above-described embodiment, the terminal device 3 includes a reservation accepting unit 303 that accepts a reservation of the extracted laundry device 11.
According to this configuration, when the user inputs the laundry information L relating to his or her own laundry into the terminal device 3, the appropriate laundry device 11 is notified to the terminal device 3, and as a result, the user can reserve the notified laundry device 11 from the terminal device 3. If the laundry apparatus 11 is reserved in advance, the user can surely use the target laundry apparatus 11 at the time of his/her reservation, thereby further improving the convenience of the user.
Second embodiment
In the above-described embodiment, the operation schedule of each laundry device 11 is registered in the laundry device database DB stored in the storage unit 20 of the server device 2, and the current operation status 63 and the operation schedule 71 (fig. 8 and 9) of the laundry device 11 specified based on the laundry device database DB are displayed on the touch display panel 30 of the user's terminal device 3.
Here, the operation schedule registered in the laundry device database DB is updated, for example, as follows. That is, when each laundry device 11 starts washing, the control unit of the laundry device 11 predicts the scheduled end time of the washing by adding the reference required time predetermined in the program of the control unit to the start time of the washing. Then, the start time and the scheduled end time are notified to the server device 2. When the server device 2 acquires the notification, the state of the laundry apparatus 11 is set to "operating" during a period from the start time to the predetermined end time. Thereby, the laundry device database DB is updated.
In such a configuration, although it is possible to ensure that the laundry device database DB stores a sufficiently accurate operation schedule, according to the second embodiment described below, it is possible to further improve the accuracy of the operation schedule stored in the laundry device database DB.
A coin-operated laundry machine assistant system SYa according to a second embodiment will be described with reference to fig. 10 and 11. Fig. 10 is a block diagram showing a functional configuration realized in a coin-operated laundry machine assistant system SYa according to a second embodiment. Fig. 11 is a diagram showing a flow of processing executed in the slot machine utilization assist system SYa. In the following description, a configuration different from that of the first embodiment will be described, and the same configuration as that of the first embodiment will be denoted by the same reference numeral, and the description thereof will be omitted.
In the coin-operated laundry assistant system SYa, each laundry apparatus 11 includes, in addition to the reservation management unit 101, an end time prediction unit 102 that predicts an end time of washing performed by the laundry apparatus 11. Like the reservation management unit 101, the end time prediction unit 102 is realized by a microcomputer constituting a control unit of the laundry apparatus 11 executing a program stored in a memory.
A process flow of updating the operation schedule registered in the laundry device database DB in the slot machine utilization support system SYa will be described with reference to fig. 11.
Step S101: when the washing is started by the laundry apparatus 11, the end time prediction unit 102 of the laundry apparatus 11 predicts the scheduled end time of the washing by adding the reference required time predetermined in the program of the laundry apparatus to the start time of the washing.
Step S102: when acquiring the scheduled termination time, the termination time prediction unit 102 notifies the server device 2 of the start time and the scheduled termination time together with the identification information of the device itself.
When the server device 2 acquires the start time and the scheduled end time of washing from the laundry apparatus 11, the laundry apparatus database DB is updated based on the acquired information. That is, the server device 2 sets the state of the laundry apparatus 11 to "operating" in a time period from the start time acquired by the laundry apparatus 11 to the scheduled end time.
Step S103: on the other hand, in the laundry apparatus 11 that starts washing, the end time prediction unit 102 determines whether or not a predetermined process is completed. The prescribed course means a course optional from a series of courses of washing. In the following description, it is assumed that: the series of washing processes consists of two washing processes, and the specified process is the first washing process.
Step S104: when a predetermined course (i.e., a first washing course) is completed, the end time prediction unit 102 predicts a time required for the remaining course (i.e., a second washing course) based on a required time required from the start of washing until the predetermined course is completed, and predicts a scheduled end time of washing based on the predicted time.
Specifically, the end time prediction unit 102 obtains a value obtained by dividing the time required for the first washing process by the reference required time for the first washing process as the rate of change. Then, a value obtained by multiplying the reference required time of the second washing course by the change rate is predicted as the time required for the second washing course. Then, a time obtained by adding the predicted required time to the start time of the second washing process is acquired as the scheduled end time.
In order to obtain a more accurate scheduled end time, the end time predicting part 102 may calculate a change rate for each process included in the first washing process, that is, each process such as the water supply process, the water discharge process, and the intermediate dehydration balance process, and predict a value obtained by multiplying a reference required time of each process included in the second washing process by the change rate of the process as a time required for the second washing process.
Step S105: when acquiring the scheduled termination time, the scheduled termination time prediction unit 102 notifies the server device 2 of the scheduled termination time together with the identification information of the device.
When a re-notification of the predetermined time for the end of washing is acquired from the laundry device 11, the server device 2 updates the laundry device database DB again based on the re-notification information. That is, the server device 2 updates the laundry device database DB so that the state of the laundry device 11 is "in operation" in a time period until the end scheduled time of the re-notification. Thus, the scheduled end time predicted by the end time prediction unit 102 is reflected in the operation schedule of the laundry apparatus 11 in the laundry apparatus database DB.
In this way, in the coin-operated laundry machine assistant system SYa according to the above-described embodiment, the end time prediction unit 102 predicts the time required for the remaining process based on the time actually required for the partial process in the middle stage from the start of washing by the laundry apparatus 11 to the completion of the partial process, and predicts the scheduled end time of the washing. Then, the end scheduled time is reflected in the operation schedule of the laundry apparatus 11 in the laundry apparatus database DB.
According to this configuration, the time required for the remaining process is predicted based on the time actually required for the partial process that has ended in the middle stage of washing, and therefore the time at which washing ends can be predicted accurately. Accordingly, an accurate operation schedule of the laundry device 11 is stored in the laundry device database DB. Further, the accuracy of the current operating conditions 63 and the operating schedule 71 of the laundry apparatus 11 determined based on the laundry apparatus database DB is improved. This further improves the convenience of the user.
Modifications of the examples
Sometimes the user gives an instruction to extend the treatment after the laundry apparatus 11 starts washing. Typically, it is assumed that the drying operation is additionally performed by an extension process in the case of insufficient drying. In consideration of the possibility of such extension processing, it is possible to display a message such as "delay of washing start time due to extension of use by the previous user, please forgive" on the reservation acceptance screen 7 for accepting the reservation.
In addition, when the extension processing occupies the reserved time, the terminal device 3 of the user who has reserved the extended processing may be notified of the occupied time. Specifically, when receiving a notification of ending the scheduled time change due to the occurrence of the extension process from the laundry device 11 and updating the laundry device database DB, the server device 2 determines whether or not the time zone to be changed to "running" according to the notification is currently "reserved". When the time zone to be changed is "reserved", the server device 2 may notify the terminal device 3 of the reserved user of the time zone to display "the washing start time is delayed by o minutes due to the extended use of the previous user" on the touch display 30 of the terminal device 3. "this message. Further, the following configuration may be adopted: in the terminal device 3 that receives the notification, the reservation accepting unit 303 causes the touch display 30 to display the reservation accepting screen 7, and the reservation accepting screen 7 displays the operation schedule 71 indicating the latest operation status of the laundry apparatus 11, and accepts a change of the reservation from the user.
In each of the above embodiments, the washing time predicting unit 202 may consider the specification information of the laundry apparatus 11 extracted in step S4 when predicting the washing time. In this case, the washing time is calculated for each laundry device 11 extracted in step S4, and the washing time of each laundry device 11 is displayed on the laundry device information display screen 6. Therefore, the user can select the laundry device 11 in consideration of the washing time.
In the above embodiments, the terminal device 3 is assumed to be a communication terminal device carried by a user of the coin-operated laundry 1, but the terminal device 3 may be a communication terminal device installed in the coin-operated laundry 1 or the like.
In each of the above embodiments, the washing time predicting unit 202, the reservation accepting unit 303, and the reservation managing unit 101 are not essential elements, and at least one of them may be omitted.
In each of the above embodiments, at least one of the functional units 201 to 203 as the functional units included in the server device 2 may be implemented in the laundry machine 11 or the terminal device 3. At least one of the functional units 301 to 303, which are the functional units included in the terminal device 3, may be implemented in the server device 2 or the laundry machine 11.
In the second embodiment, the scheme in which the end time prediction unit 102 predicts the time required for the remaining process based on the time actually required from the start of washing to the completion of the predetermined process is not limited to the above-described exemplary scheme. For example, the end time prediction unit 102 may determine the degree of drying of the laundry based on information acquired from a sensor or the like provided in the laundry device 11 at the stage when the drying process for a predetermined time is ended, and predict the time required to completely dry the laundry.
Various modifications may be made to the other configurations without departing from the scope of the present invention. It is needless to say that the components illustrated in the embodiments may be partially combined with each other.
Claims (6)
- A coin-operated laundry utilization support system is provided with:a storage part for storing a laundry device database including information of a plurality of coin-operated laundry stores and laundry devices provided in the respective coin-operated laundry stores;a laundry information acquisition unit for acquiring laundry information, which is information relating to laundry, from a user terminal device;a laundry device extracting unit that extracts laundry devices suitable for washing the laundry from the laundry device database based on the laundry information; andand a laundry device information notifying unit configured to notify the terminal device of the extracted laundry device and a coin-operated laundry in which the laundry device is installed.
- The laundry slot utilization assisting system according to claim 1, wherein,the laundry information acquiring unit causes a display unit of the terminal device to display a plurality of images respectively corresponding to laundry having different weights, receives a selection of any one of the plurality of images from the user, and acquires the weight of the laundry corresponding to the selected image as the laundry information,the laundry device extracting part extracts laundry devices having a capacity corresponding to the weight of the laundry.
- The laundry slot utilization assisting system according to claim 1 or 2, wherein,the disclosed device is provided with: a washing time predicting part for predicting washing time based on the washing information,the laundry device information notifying unit notifies the predicted washing time to the terminal device.
- The laundry slot utilization assisting system according to claim 1 or 2, wherein,the laundry device database comprises operation time tables of the laundry devices respectively arranged in the plurality of coin-operated laundry stores,the laundry device information notifying unit notifies the extracted operation schedule of the laundry device to the terminal device.
- The laundry slot utilization assisting system according to claim 4, wherein,the terminal device is provided with a reservation accepting part for accepting the reservation of the extracted laundry equipment.
- The laundry slot utilization assisting system according to claim 5, wherein,the laundry device is provided with an end time prediction unit which predicts a time required for a remaining process based on a time actually required for a part of the process in a middle stage from a start of washing to a completion of the part of the process, thereby predicting a scheduled end time of washing,the end scheduled time is reflected in an operation schedule of the laundry device in the laundry device database.
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| JP2018-237701 | 2018-12-19 | ||
| JP2018237701A JP7302807B2 (en) | 2018-12-19 | 2018-12-19 | Coin laundry support system |
| PCT/CN2019/126237 WO2020125663A1 (en) | 2018-12-19 | 2019-12-18 | Coin laundry utilization assisted system |
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| CN113260758A true CN113260758A (en) | 2021-08-13 |
| CN113260758B CN113260758B (en) | 2023-03-17 |
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| JP7526646B2 (en) | 2020-11-27 | 2024-08-01 | シャープ株式会社 | SERVER, INFORMATION PROCESSING METHOD, AND LAUNDRY SYSTEM |
| JP2023144867A (en) * | 2022-03-28 | 2023-10-11 | 青島海爾洗衣机有限公司 | laundry system |
| JP7489653B2 (en) | 2022-04-27 | 2024-05-24 | パナソニックＩｐマネジメント株式会社 | Presentation method and presentation system |
| KR20240042809A (en) * | 2022-09-26 | 2024-04-02 | 엘지전자 주식회사 | A laundry treating apparatus and a control method of the same |
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| CN113260758B (en) | 2023-03-17 |
| WO2020125663A1 (en) | 2020-06-25 |
| JP7302807B2 (en) | 2023-07-04 |
| JP2023107935A (en) | 2023-08-03 |
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