CN113242154B - Remote asset management system and method thereof - Google Patents
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- CN113242154B CN113242154B CN202110781491.8A CN202110781491A CN113242154B CN 113242154 B CN113242154 B CN 113242154B CN 202110781491 A CN202110781491 A CN 202110781491A CN 113242154 B CN113242154 B CN 113242154B
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- 238000007726 management method Methods 0.000 claims description 113
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- 230000004075 alteration Effects 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
- H04L41/0813—Configuration setting characterised by the conditions triggering a change of settings
- H04L41/082—Configuration setting characterised by the conditions triggering a change of settings the condition being updates or upgrades of network functionality
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0751—Error or fault detection not based on redundancy
- G06F11/0754—Error or fault detection not based on redundancy by exceeding limits
- G06F11/0757—Error or fault detection not based on redundancy by exceeding limits by exceeding a time limit, i.e. time-out, e.g. watchdogs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
- G06F9/4401—Bootstrapping
- G06F9/4411—Configuring for operating with peripheral devices; Loading of device drivers
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
- G06F9/54—Interprogram communication
- G06F9/547—Remote procedure calls [RPC]; Web services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/46—Interconnection of networks
- H04L12/4641—Virtual LANs, VLANs, e.g. virtual private networks [VPN]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/02—Standardisation; Integration
- H04L41/024—Standardisation; Integration using relational databases for representation of network management data, e.g. managing via structured query language [SQL]
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Abstract
The invention discloses a remote asset management system and a method thereof, wherein the system comprises a watchdog client unit and an IT asset management unit which are connected with each other, and the IT asset management unit comprises a watchdog service module and an itil service management module; the itil service management module comprises a CMDB database; and the watchdog service module judges whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database, if not, the IT asset configuration information is stored, if so, the IT asset configuration information is judged whether the content of the IT asset configuration information is changed, and if so, the changed IT asset configuration information is stored. The invention can automatically discover and identify the IT equipment to be managed, automatically butt joint the corresponding configuration change flow, and greatly reduce the working pressure of the enterprise IT service management process.
Description
Technical Field
The invention relates to the technical field of IT asset management, in particular to a remote asset management system and a remote asset management method.
Background
In the process of enterprise IT service management, two core management tools are generally involved, one is an itil-compliant service management tool, and the other is a bastion machine tool for executing secure login management, both of the two tools generally have own asset management systems, and IT is a very troublesome matter to perform corresponding lifecycle management changes on the assets in the two tools during the use process of an enterprise.
Disclosure of Invention
In order to solve one of the above problems, the present invention provides a remote asset management system and method thereof, which can automatically discover and identify the IT devices to be managed, and automatically interface the corresponding configuration change processes, thereby greatly reducing the working pressure of the enterprise IT service management process.
In order to solve the technical problems, the invention provides the following technical scheme: a remote asset management system comprises a watchdog client unit and an IT asset management unit which are connected with each other, wherein the IT asset management unit comprises a watchdog service module and an itil service management module; the itil service management module comprises a CMDB database;
the watchdog client unit is used for uploading own IT asset configuration information to the IT asset management unit;
the IT asset management unit is used for receiving IT asset configuration information uploaded by the watchdog client unit;
the watchdog service module is used for judging whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database; if the IT asset configuration information is not stored in the CMDB database, the watchdog service module stores the IT asset configuration information in the CMDB database;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module is also used for checking whether the content of the IT asset configuration information is changed; if the content of the IT asset configuration information is not changed, the watchdog service module maintains the content of the IT asset configuration information unchanged; and if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of changing the IT asset configuration information to the itil service management module, and the itil service management module is used for changing the content of the IT asset configuration information and storing the changed content of the IT asset configuration information in the CMDB database.
Further, the remote asset management system further comprises a VPN server, and the VPN server is used for connecting the watchdog client unit and the IT asset management unit.
Further, the watchdog service module is further configured to: if the IT asset configuration information is not stored in the CMDB database, the watchdog service module stores the IT asset configuration information in the CMDB database, and establishes a timer module; the timer module is used for reminding the watchdog service module at regular time, so that the watchdog service module checks whether the watchdog client unit reports the IT asset configuration information of the IT asset management unit on time.
Further, the timer module is further configured to: if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of the IT asset configuration information change to the itil service management module, and the timer module is started once.
Further, the IT asset management unit further comprises a fort machine tool module, the fort machine tool module is used for:
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, and the bastion machine tool module stores the IT asset configuration information;
if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of changing the IT asset configuration information to the itil service management module, the itil service management module is used for changing the content of the IT asset configuration information and storing the changed content of the IT asset configuration information in the CMDB database, and the baster tool module stores the changed content of the IT asset configuration information.
Further, the itil service management module is further configured to: and if the timer module receives an active triggering instruction of a user, the itil service management module sends an asset changing event to the fortress tool module, and the fortress tool module is forbidden to be operated.
The invention also aims to provide a remote asset management method which is operated in a remote asset management system, wherein the remote asset management system comprises a watchdog client unit and an IT asset management unit, and the IT asset management unit comprises a watchdog service module, an itil service management module and a baster tool module; the itil service management module comprises a CMDB database; the remote asset management method comprises the following steps:
step S1, the watchdog client unit uploads the IT asset configuration information of the watchdog client unit to the IT asset management unit;
step S2, the IT asset management unit receives IT asset configuration information uploaded by the watchdog client unit; the watchdog service module judges whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database;
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, and the bastion machine tool module stores the IT asset configuration information; the watchdog service module establishes a timer module which is used for regularly reminding the watchdog service module so that the watchdog service module checks whether the watchdog client unit has the IT asset configuration information which is reported to the IT asset management unit on time;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module checks whether the content of the IT asset configuration information is changed;
if the content of the IT asset configuration information is not changed, maintaining the content of the IT asset configuration information unchanged;
if the content of the IT asset configuration information is changed, the watchdog service module sends an event of changing the IT asset configuration information to the itil service management module, the itil service management module changes the content of the IT asset configuration information and stores the changed content of the IT asset configuration information in the CMDB database, the timer module is started once, and the bastion machine tool module stores the changed content of the IT asset configuration information.
Further, the remote asset management system further comprises a VPN server, and the watchdog client unit is connected with the IT asset management unit through the VPN server.
Further, step S3 is included after step S2, and if the timer module receives the active triggering instruction of the user, the itil service management module sends an event of asset change to the fortress tool module, and the fortress tool module is prohibited from being operated.
After the technical scheme is adopted, the invention at least has the following beneficial effects: the invention can automatically discover and identify the IT equipment to be managed, automatically butt joint the corresponding configuration change flow, and greatly reduce the working pressure of the enterprise IT service management process.
Drawings
FIG. 1 is a block diagram of a remote asset management system of the present invention.
FIG. 2 is a flow chart of the steps of a method of remote asset management of the present invention.
Detailed Description
It should be noted that, in the present application, the embodiments and features of the embodiments may be combined with each other without conflict, and the present application is further described in detail with reference to the drawings and specific embodiments.
Example 1
As shown in fig. 1, this embodiment provides a remote asset management system, which includes a watchdog client unit, an IT asset management unit, and a VPN server, where the VPN server is used to connect the watchdog client unit and the IT asset management unit (that is, the watchdog client unit is connected to the IT asset management unit through the VPN server, and the VPN server is used as a network connection agent)
The IT asset management unit comprises a watchdog service module, an itil service management module and a bastion machine tool module; the itil service management module comprises a CMDB database;
the watchdog client unit is used for uploading own IT asset configuration information to the IT asset management unit;
the IT asset management unit is used for receiving IT asset configuration information uploaded by the watchdog client unit; wherein the IT asset configuration information comprises an asset identification code, network information, configuration information, hardware identification and the like;
the watchdog service module is used for judging whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database;
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, the bastion machine tool module stores the IT asset configuration information, and the watchdog service module establishes a timer module; the timer module is used for regularly reminding the watchdog service module, so that the watchdog service module checks whether the watchdog client unit reports the IT asset configuration information of the IT asset management unit on time, and the watchdog client unit is prevented from being disconnected with the watchdog service module; the timer module prevents the remote assets from having faults, so that no reported information is generated, and the identification and judgment can be carried out through the timer; in addition, the fort machine tool module is used for safely logging in to a remote asset, and is a management tool, and the fort machine comprises: in order to ensure that the network and the data are not invaded and damaged by external and internal users under a specific network environment, various technical means are used for monitoring and recording the operation behaviors of operation and maintenance personnel on devices such as servers, network devices, safety devices, databases and the like in the network so as to realize centralized alarm, timely processing, auditing and responsibility determination;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module is also used for checking whether the content of the IT asset configuration information is changed; the specific way for checking whether the content of the IT asset configuration information is changed is as follows: checking whether the asset identification code is changed or not, or checking whether the corresponding network information is changed or not, or checking whether the configuration information is changed or checking whether the hardware identification is changed or not, and the like;
if the content of the IT asset configuration information is not changed, the watchdog service module maintains the content of the IT asset configuration information unchanged;
if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of changing the IT asset configuration information to the itil service management module, the itil service management module is used for changing the content of the IT asset configuration information and storing the changed content of the IT asset configuration information in the CMDB database, the bastion machine tool module stores the changed content of the IT asset configuration information, and the timer module is started once.
The itil service management module is further configured to: and if the timer module receives an active triggering instruction of a user, the itil service management module sends an asset changing event to the fortress tool module, and the fortress tool module is forbidden to be operated.
The embodiment can automatically discover and identify the IT equipment to be managed, automatically butt joint the corresponding configuration change process, and greatly reduce the working pressure of the enterprise IT service management process.
Example 2
The present embodiment provides a remote asset management method based on embodiment 1, which is operated in a remote asset management system of embodiment 1, as shown in fig. 2, and includes the following steps:
step S1, the watchdog client unit uploads the IT asset configuration information of the watchdog client unit to the IT asset management unit; the watchdog client unit is connected with the IT asset management unit through the VPN server;
step S2, the IT asset management unit receives IT asset configuration information uploaded by the watchdog client unit; the watchdog service module judges whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database;
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, and the bastion machine tool module stores the IT asset configuration information; the watchdog service module establishes a timer module which is used for regularly reminding the watchdog service module so that the watchdog service module checks whether the watchdog client unit has the IT asset configuration information which is reported to the IT asset management unit on time;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module checks whether the content of the IT asset configuration information is changed;
if the content of the IT asset configuration information is not changed, maintaining the content of the IT asset configuration information unchanged;
if the content of the IT asset configuration information is changed, the watchdog service module sends an event of changing the IT asset configuration information to the itil service management module, the itil service management module changes the content of the IT asset configuration information and stores the changed content of the IT asset configuration information in the CMDB database, the timer module is started once, and the fort machine tool module stores the changed content of the IT asset configuration information;
and step S3, if the timer module receives an active trigger instruction of a user, the itil service management module sends an asset change event to the fortress tool module, and the fortress tool module is forbidden to be operated.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various equivalent changes, modifications, substitutions and alterations can be made herein without departing from the principles and spirit of the invention, the scope of which is defined by the appended claims and their equivalents.
Claims (9)
1. A remote asset management system is characterized by comprising a watchdog client unit and an IT asset management unit which are connected with each other, wherein the IT asset management unit comprises a watchdog service module and an itil service management module; the itil service management module comprises a CMDB database;
the watchdog client unit is used for uploading own IT asset configuration information to the IT asset management unit;
the IT asset management unit is used for receiving IT asset configuration information uploaded by the watchdog client unit;
the watchdog service module is used for judging whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database; if the IT asset configuration information is not stored in the CMDB database, the watchdog service module stores the IT asset configuration information in the CMDB database;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module is also used for checking whether the content of the IT asset configuration information is changed; if the content of the IT asset configuration information is not changed, the watchdog service module maintains the content of the IT asset configuration information unchanged; and if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of changing the IT asset configuration information to the itil service management module, and the itil service management module is used for changing the content of the IT asset configuration information and storing the changed content of the IT asset configuration information in the CMDB database.
2. The remote asset management system of claim 1, further comprising a VPN server for connecting said watchdog client unit and said IT asset management unit.
3. The remote asset management system according to claim 1 or 2, wherein said watchdog service module is further configured to: if the IT asset configuration information is not stored in the CMDB database, the watchdog service module stores the IT asset configuration information in the CMDB database, and establishes a timer module; the timer module is used for reminding the watchdog service module at regular time, so that the watchdog service module checks whether the watchdog client unit reports the IT asset configuration information of the IT asset management unit on time.
4. The remote asset management system of claim 3, wherein said timer module is further configured to: if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of the IT asset configuration information change to the itil service management module, and the timer module is started once.
5. The remote asset management system of claim 4, wherein said IT asset management unit further comprises fort machine tool modules for:
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, and the bastion machine tool module stores the IT asset configuration information;
if the content of the IT asset configuration information is changed, the watchdog service module is used for sending an event of changing the IT asset configuration information to the itil service management module, the itil service management module is used for changing the content of the IT asset configuration information and storing the changed content of the IT asset configuration information in the CMDB database, and the baster tool module stores the changed content of the IT asset configuration information.
6. The remote asset management system of claim 5, wherein said itil service management module is further configured to: and if the timer module receives an active triggering instruction of a user, the itil service management module sends an asset changing event to the fortress tool module, and the fortress tool module is forbidden to be operated.
7. A remote asset management method runs in a remote asset management system, the remote asset management system comprises a watchdog client unit and an IT asset management unit, and the IT asset management unit comprises a watchdog service module, an itil service management module and a baster tool module; the itil service management module comprises a CMDB database; characterized in that, the remote asset management method comprises the following steps:
step S1, the watchdog client unit uploads the IT asset configuration information of the watchdog client unit to the IT asset management unit;
step S2, the IT asset management unit receives IT asset configuration information uploaded by the watchdog client unit; the watchdog service module judges whether the IT asset configuration information uploaded by the watchdog client unit is stored in the CMDB database;
if the IT asset configuration information is not stored in the CMDB, the watchdog service module stores the IT asset configuration information in the CMDB, and the bastion machine tool module stores the IT asset configuration information; the watchdog service module establishes a timer module which is used for regularly reminding the watchdog service module so that the watchdog service module checks whether the watchdog client unit has the IT asset configuration information which is reported to the IT asset management unit on time;
if the IT asset configuration information is stored in the CMDB database, the watchdog service module checks whether the content of the IT asset configuration information is changed;
if the content of the IT asset configuration information is not changed, maintaining the content of the IT asset configuration information unchanged;
if the content of the IT asset configuration information is changed, the watchdog service module sends an event of changing the IT asset configuration information to the itil service management module, the itil service management module changes the content of the IT asset configuration information and stores the changed content of the IT asset configuration information in the CMDB database, the timer module is started once, and the bastion machine tool module stores the changed content of the IT asset configuration information.
8. A remote asset management method according to claim 7, wherein said remote asset management system further comprises a VPN server, said watchdog client unit being connected to said IT asset management unit through said VPN server.
9. A remote asset management method according to claim 7 or 8, wherein said step S2 is followed by the step S3 of sending an asset change event to said fortress tool module if said timer module receives a user active triggering command, said fortress tool module being disabled from being operated.
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| CN109327461A (en) * | 2018-11-12 | 2019-02-12 | 广东省信息安全测评中心 | Distributed asset identification and change cognitive method and system |
| US10691640B1 (en) * | 2019-04-18 | 2020-06-23 | Alibaba Group Holding Limited | Storing an asset update record |
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| CN105631522A (en) * | 2015-12-23 | 2016-06-01 | 北京安托软件技术有限公司 | IT system operation and maintenance management system |
| CN107832978A (en) * | 2017-12-05 | 2018-03-23 | 星汉智能科技股份有限公司 | Assets orientation management system based on cellular arrowband technology of Internet of things |
| CN112187537A (en) * | 2020-09-23 | 2021-01-05 | 杭州安恒信息技术股份有限公司 | Method, device and equipment for synchronizing assets to security component |
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Effective date of registration: 20240412 Address after: Room 210-444, 2nd Floor, South Block, B1, No. 32 and 34 Gaoke Road, Tianhe District, Guangzhou City, Guangdong Province, 510000 (Office only) Patentee after: Guangzhou Suihe Intelligent Technology Co.,Ltd. Country or region after: China Address before: 017000 No. D6-7, Aole Zhaoqi Town Cultural Industry Park, Etuoqueqian Banner, Ordos City, Inner Mongolia Autonomous Region Patentee before: Inner Mongolia Zhengxinyun Technology Service Co.,Ltd. Country or region before: China |