CN113221508A - Feedback information acquisition method and device, electronic equipment and storage medium - Google Patents

Feedback information acquisition method and device, electronic equipment and storage medium Download PDF

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Publication number
CN113221508A
CN113221508A CN202110620371.XA CN202110620371A CN113221508A CN 113221508 A CN113221508 A CN 113221508A CN 202110620371 A CN202110620371 A CN 202110620371A CN 113221508 A CN113221508 A CN 113221508A
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page
screenshot
information
feedback
node information
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刘海萍
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Jingdong Technology Holding Co Ltd
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Jingdong Technology Holding Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/103Formatting, i.e. changing of presentation of documents
    • G06F40/106Display of layout of documents; Previewing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/103Formatting, i.e. changing of presentation of documents
    • G06F40/117Tagging; Marking up; Designating a block; Setting of attributes

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  • Theoretical Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • Artificial Intelligence (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computational Linguistics (AREA)
  • General Health & Medical Sciences (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention provides a feedback information acquisition method, an acquisition device, electronic equipment and a storage medium. The method for acquiring the feedback information is used for a terminal, the terminal comprises a page visible area capable of displaying a data page, and the method for acquiring the feedback information comprises the following steps: receiving feedback information aiming at least part of data pages in the page visual area; responding to the feedback information, and generating a screenshot of a page visual area; receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information; and storing the feedback screenshot as feedback information. The method and the device can respond to the feedback request to generate the screenshot in the visual area, can receive the annotation information to generate the feedback screenshot, and store the feedback screenshot as the feedback information, so that the logic is simple, the acquisition efficiency of the feedback information is improved, the accuracy of the acquired feedback information can be improved, and the reliability of the feedback information acquisition method is further ensured.

Description

Feedback information acquisition method and device, electronic equipment and storage medium
Technical Field
The present invention relates to the technical field of feedback information acquisition, and in particular, to a method and an apparatus for acquiring feedback information, an electronic device, and a readable storage medium.
Background
When a user reviews or reviews a file, the feedback on part of the content in the file to be reviewed or reviewed is insufficient.
In the related technical scheme, the feedback form of the deficiency can be that the user makes a call and sends an email, and a feedback popup window is provided in the file to be audited or reviewed so that the user can fill in the deficiency in the file to be audited or reviewed.
Those skilled in the art find that the feedback mode easily causes the user to be unclear, and the deficiency that the feedback document cannot be accurately positioned and the correction opinions can be accurately expressed.
Disclosure of Invention
The present invention is directed to solving at least one of the above problems.
To this end, a first object of the present invention is to provide a method for acquiring feedback information.
A second object of the present invention is to provide an apparatus for acquiring feedback information.
A third object of the present invention is to provide an electronic apparatus.
A fourth object of the present invention is to provide a readable storage medium.
In order to achieve the first object of the present invention, a technical solution of the present invention provides a method for acquiring feedback information, which is used for a terminal, where the terminal includes a page visible area capable of displaying a data page, and the method for acquiring feedback information includes: receiving a feedback request for at least part of a data page in a page visible area; responding to the feedback request, and generating a screenshot of a page visual area; receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information; and storing the feedback screenshot as feedback information.
According to the technical scheme, the page visual area screenshot is generated after the terminal receives the feedback request, so that at least part of the data page information to be fed back is obtained through the page visual area screenshot, and the efficiency of the feedback information obtaining method is improved. Meanwhile, the method can also receive the annotation information, and generate the feedback screenshot through the annotation information and the screenshot of the visible area of the page, so that the accuracy of the obtained feedback information is improved. The feedback screenshot is stored as feedback information, so that the feedback information is acquired, and the reliability of the feedback information acquisition method is ensured.
In addition, the technical solution provided by the above technical solution of the present invention may further have the following additional technical features:
in the above technical solution, in response to the feedback request, generating a screenshot of a page visual area specifically includes: acquiring page node information positioned in a page visible area based on the received feedback request; rendering the page node information in the page visible area to generate a preset canvas; and generating a screenshot of the page visual area according to at least part of the data page in the page visual area and a preset canvas.
According to the technical scheme, the rendering processing is carried out on the page node information in the visible area, the preset canvas is generated, the number of the node information needing to be rendered is reduced, the generation efficiency of the preset canvas is improved, and meanwhile the reliability of the generated preset canvas is improved. And generating a screenshot of the page visual area according to at least part of the data page and the preset canvas, so that the generated screenshot of the page visual area can accurately reflect at least part of the data page, and the accuracy of the acquired feedback information is further ensured.
In any of the above technical solutions, the obtaining of the page node information located in the page visible area includes: acquiring first page node information, wherein the first page node information is any page node information in the outermost page node information in the page visible area; and based on the first page node information does not have the target attribute identification, taking the first page node information as page node information located in a page visible area.
According to the technical scheme, whether the first page node information is located in the page visible area or not is determined through the identification attribute, namely whether any page node information on the outermost layer in the page visible area is located in the page visible area or not is determined through the identification attribute, the method is easy to achieve, the accuracy of the obtained first page node information is improved, the quantity of node information needing to be subjected to rendering processing is reduced, the generation efficiency of the preset canvas is improved, the node information which is not in the visible area is prevented from being subjected to rendering processing, and the reliability of the generated preset canvas is ensured.
In any of the above technical solutions, before the obtaining of the first page node information, the method further includes: acquiring second page node information, wherein the second page node information is any page node information in the outermost page node information in the page visible area; based on the second page node information, the second page node information is located in the page visible area, and the second page node information cancels the labeling target attribute identification; and marking the target attribute identification based on the second page node information positioned outside the visible area of the page.
In the technical solution, it is determined whether any page node information at the outermost layer in the page visible area is located in the page visible area, that is, whether the second node information is located in the page visible area is determined. If the second page node information is located in the page visible area, the second target node information does not need to be marked with the target attribute identifier, and conversely, if the second page node information is located outside the page visible area, the second page node information needs to be marked with the target attribute identifier, so that whether any page node information on the outermost layer in the page visible area is located in the page visible area can be determined through the target attribute identifier.
In any of the above technical solutions, generating a screenshot of a page visual area according to at least a part of a data page in the page visual area and a preset canvas, specifically including: determining coordinate information of at least part of data pages in the page visible area; and highlighting at least part of data pages in the visible area of the page on a preset canvas according to the coordinate information to generate a screenshot of the visible area.
In the technical scheme, a screenshot of the page visual area is generated according to at least part of the data page in the page visual area and a preset canvas, and specifically, coordinate information of at least part of the data page in the page visual area is determined. According to the coordinate information, at least part of data pages in the visible area of the page are highlighted on the preset canvas, and the visible area screenshot is generated, so that at least part of the data pages to be fed back are highlighted on the visible area screenshot, the accuracy of the obtained feedback information is improved, and meanwhile the obtaining efficiency of the feedback information is improved.
In any of the above technical solutions, the labeling information includes one or more of drawing an arrow, drawing a rectangle, drawing an ellipse, drawing freely, inserting a character, canceling, selecting, and deleting.
In the technical scheme, the annotation information comprises one or more of arrow drawing, rectangle drawing, ellipse drawing, free drawing, character inserting, cancellation, selection and deletion, so that the visual area screenshot is marked through different annotation information, and the flexibility of the feedback information acquisition method is improved
In any of the above technical solutions, the data page includes one or more of characters, symbols, and pictures.
In the technical scheme, the page data can comprise one or more of characters, symbols and pictures, so that the applicability of the feedback information acquisition method is improved.
In order to achieve the second object of the present invention, an apparatus for acquiring feedback information is provided in the present invention, including: receiving means for receiving a feedback request for at least a portion of the data page in the page visible region; the screenshot device responds to the feedback request and generates a screenshot of a visible area of the page; the annotation device is used for receiving annotation information aiming at the screenshot of the page visual area and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information; the storage device is used for storing the feedback screenshot as feedback information; the control device is configured to implement the steps of the method for acquiring feedback information according to any one of the above technical solutions, so that all the beneficial effects of any one of the above technical solutions are achieved, and details are not described herein.
In order to achieve the third object of the present invention, an electronic device is provided in an embodiment of the present invention, and includes a processor, a memory, and a program or an instruction stored in the memory and executable on the processor, where the program or the instruction, when executed by the processor, implements the steps of the method for obtaining feedback information according to any one of the above-mentioned technical solutions, and therefore, all beneficial effects of any one of the above-mentioned technical solutions are achieved, and are not described herein again.
To achieve the fourth object of the present invention, the technical solution of the present invention provides a readable storage medium, where the storage medium stores a program, and when the program is executed, the steps of the method for acquiring feedback information according to any of the above technical solutions can be implemented, so that all beneficial effects of any of the above technical solutions are achieved, and are not described herein again.
Additional aspects and advantages of the invention will be set forth in part in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.
Drawings
The above and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
fig. 1 is a flowchart illustrating steps of a method for obtaining feedback information according to some embodiments of the present invention;
fig. 2 is a flowchart illustrating a second step of a feedback information obtaining method according to some embodiments of the present invention;
fig. 3 is a third flowchart illustrating steps of a method for obtaining feedback information according to some embodiments of the present invention;
FIG. 4 is a flowchart illustrating a fourth step of a method for obtaining feedback information according to some embodiments of the present invention;
FIG. 5 is a flowchart illustrating a fifth step of a method for obtaining feedback information according to some embodiments of the present invention;
FIG. 6 is a schematic illustration of annotation information in accordance with some embodiments of the invention;
FIG. 7 is a block diagram schematic of an acquisition device according to some embodiments of the present invention;
FIG. 8 is a block diagram schematic of an electronic device configuration in accordance with some embodiments of the invention;
FIG. 9 is a flowchart illustrating a sixth step of a method for obtaining feedback information according to some embodiments of the present invention;
fig. 10 is a seventh step flow chart of a feedback information acquisition method according to some embodiments of the present invention;
fig. 11 is an eighth flowchart illustrating the steps of a method for obtaining feedback information according to some embodiments of the present invention;
FIG. 12 is a schematic illustration of a screenshot of a visible area of a page in accordance with some embodiments of the invention;
FIG. 13 is one of the schematic illustrations of feedback screenshots of some embodiments of the present invention;
fig. 14 is a second schematic diagram of a feedback screenshot according to some embodiments of the invention.
Wherein, the correspondence between the reference numbers and the part names in fig. 7 and 8 is:
100: acquisition means, 110: reception apparatus, 120: screenshot device, 130: labeling device, 140: storage device, 150: control device, 200: electronic device, 210: processor, 220: a memory.
Detailed Description
In order that the above objects, features and advantages of the present invention can be more clearly understood, a more particular description of the invention will be rendered by reference to the appended drawings. It should be noted that the embodiments and features of the embodiments of the present application may be combined with each other without conflict.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those specifically described herein, and therefore the scope of the present invention is not limited by the specific embodiments disclosed below.
Methods for acquiring feedback information, apparatuses for acquiring feedback information, electronic devices, and readable storage media according to some embodiments of the present invention are described below with reference to fig. 1 to 11.
Example 1:
as shown in fig. 1, the present embodiment provides a method for acquiring feedback information, which is used for a terminal, where the terminal includes a page visible area capable of displaying a data page. The method for acquiring the feedback information comprises the following steps:
step S102, receiving a feedback request aiming at least part of data pages in the page visible area;
step S104, responding to the feedback request, and generating a screenshot of a page visual area;
step S106, receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and step S108, storing the feedback screenshot as feedback information.
In this embodiment, the terminal may be a computer, a mobile phone, or an intelligent appliance. The terminal comprises a page visual area capable of displaying the data page, and understandably, a user can acquire information displayed by the data page through the page visual area. In some embodiments of this embodiment, the data page may include a document or a pattern, and the feedback information may correct or suggest for the document or the picture for the user.
The embodiment receives a feedback request aiming at least part of the data page in the page visual area, and responds to the feedback information to generate the screenshot of the page visual area. The method and the device have the advantages that the screenshot of the page visual area comprises at least part of the data page to be fed back, so that the information of the data page to be fed back can be obtained through the screenshot of the page visual area, and the obtaining efficiency of the feedback information is improved. Receiving the annotation information for the screenshot of the page visual area, wherein the number of the annotation information can be one or more. The shape or color of different label information can be the same or different. And generating a feedback screenshot according to the screenshot of the page visual area and the marking information, wherein understandably, the screenshot of the page visual area can be marked or edited through the marking information, so that the feedback screenshot is generated. The feedback screenshot is stored as feedback information, and in some embodiments of this embodiment, the feedback screenshot may be stored in the terminal as the feedback information, or the feedback screenshot may be uploaded as the feedback information and stored in the server.
According to the method and the device, the screenshot of the page visual area is generated after the terminal receives the feedback request, so that at least part of the data page information to be fed back is obtained through the screenshot of the page visual area, and the efficiency of the method for obtaining the feedback information is improved. Meanwhile, the method can also receive the annotation information, and generate the feedback screenshot through the annotation information and the screenshot of the visible area of the page, so that the accuracy of the obtained feedback information is improved. The feedback screenshot is stored as feedback information, so that the feedback information is acquired, and the reliability of the feedback information acquisition method is ensured.
In some embodiments of this embodiment, the user may make a feedback request for the data page by clicking or selecting the data page.
In some embodiments of this embodiment, after the feedback screenshot is stored as feedback information, the annotation information may be received again, so that the feedback information is modified, and the flexibility of the method for acquiring the feedback information is improved.
Example 2:
as shown in fig. 2, the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of embodiment 1, the present embodiment further includes the following technical features.
Responding to the feedback request, and generating a screenshot of a page visual area, which specifically comprises the following steps: acquiring page node information positioned in a page visible area based on the received feedback request; rendering the page node information in the page visible area to generate a preset canvas; and generating a screenshot of the page visual area according to at least part of the data page in the page visual area and a preset canvas.
In other words, the method for acquiring feedback information in this embodiment specifically includes:
step S202, receiving a feedback request aiming at least part of data pages in the page visible area;
step S204, based on the received feedback request, page node information in the page visible area is obtained;
step S206, rendering the page node information in the page visible region to generate a preset canvas;
step S208, generating a screenshot of the page visual area according to at least part of the data page in the page visual area and a preset canvas;
step S210, receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and step S212, storing the feedback screenshot as feedback information.
In this embodiment, in response to the feedback request, the step of generating the screenshot in the visible area of the page specifically includes acquiring, based on the received feedback request, page node information located in the visible area of the page, and performing rendering processing on the page node information in the visible area of the page, so that the number of page information nodes that need to be rendered is reduced, the rendering processing efficiency is improved, and meanwhile, the reliability of the generated preset canvas is improved. After the preset canvas is generated, the screenshot of the page visual area is generated according to at least part of the data page in the page visual area and the preset canvas, so that the generated screenshot of the page visual area can accurately reflect at least part of the data page, and the accuracy of the acquired feedback information is further ensured.
Example 3:
as shown in fig. 3, the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of any of the above embodiments, the present embodiment further includes the following technical features.
Acquiring page node information in a page visible area, comprising: acquiring first page node information, wherein the first page node information is any page node information in the outermost page node information in the page visible area; and based on the first page node information does not have the target attribute identification, taking the first page node information as page node information located in a page visible area.
In other words, the method for acquiring feedback information in this embodiment specifically includes:
step S302, receiving feedback information aiming at least part of data pages in the page visible area;
step S304, based on the received feedback information, obtaining first page node information, wherein the first page node information is any page node information in the outermost page node information in the page visible area;
step S306, based on the first page node information does not have the target attribute identification, the first page node information is used as the page node information positioned in the page visible area;
step S308, rendering the page node information in the page visible area to generate a preset canvas;
step S310, generating a screenshot of a page visual area according to at least part of data pages in the page visual area and a preset canvas;
step S312, receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and step S314, storing the feedback screenshot as feedback information.
According to the embodiment, whether the first page node information is located in the page visible area or not is determined through the identification attribute, that is, whether any outermost page node information in the page visible area is located in the page visible area or not is determined through the identification attribute, so that the method is easy to implement, the accuracy of the obtained first page node information is improved, the quantity of node information needing rendering processing is reduced, the generation efficiency of the preset canvas is improved, the node information which is not in the visible area is prevented from being rendered, and the reliability of the generated preset canvas is ensured.
Example 4:
as shown in fig. 4, the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of any of the above embodiments, the present embodiment further includes the following technical features.
Before the first page node information is acquired, the method further comprises the following steps: acquiring second page node information, wherein the second page node information is any page node information in the outermost page node information in the page visible area; based on the second page node information, the second page node information is located in the page visible area, and the second page node information cancels the labeling target attribute identification; and marking the target attribute identification based on the second page node information positioned outside the visible area of the page.
In other words, the method for acquiring feedback information in this embodiment specifically includes:
step S402, receiving feedback information aiming at least part of data pages in the page visible area;
step S404, acquiring second page node information based on the received feedback information, wherein the second page node information is any page node information in the outermost page node information in the page visible area;
step S406, based on the second page node information located in the page visible area, the second page node information cancels the label target attribute mark;
step S408, based on the fact that the second page node information is located outside the visible area of the page, the second page node information is marked with a target attribute identifier;
step S410, first page node information is obtained, wherein the first page node information is any page node information in the outermost page node information in the page visible area;
step S412, based on the first page node information does not have the target attribute identification, the first page node information is used as the page node information in the page visible area;
step S414, rendering the page node information in the page visible area to generate a preset canvas;
step S416, generating a screenshot of the page visual area according to at least part of the data page in the page visual area and a preset canvas;
step S418, receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and step S420, storing the feedback screenshot as feedback information.
In this embodiment, it is determined whether any page node information at the outermost layer in the page visible area is located in the page visible area, that is, whether the second node information is located in the page visible area is determined. If the second page node information is located in the page visible area, the second target node information does not need to be marked with the target attribute identifier, and conversely, if the second page node information is located outside the page visible area, the second page node information needs to be marked with the target attribute identifier, so that whether any page node information on the outermost layer in the page visible area is located in the page visible area can be determined through the target attribute identifier.
In some embodiments of this embodiment, the target attribute identifier may be a skip identifier or an ignore identifier.
Example 5:
as shown in fig. 5, the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of any of the above embodiments, the present embodiment further includes the following technical features.
Generating a screenshot of a page visual area according to at least part of data pages in the page visual area and a preset canvas, wherein the screenshot specifically comprises the following steps: determining coordinate information of at least part of data pages in the page visible area; and highlighting at least part of data pages in the visible area of the page on a preset canvas according to the coordinate information to generate a screenshot of the visible area.
In other words, the method for acquiring feedback information in this embodiment specifically includes:
step S502, receiving feedback information aiming at least part of data pages in the page visible area;
step S504, based on the received feedback information, obtaining first page node information, wherein the first page node information is any page node information in the outermost page node information in the page visible area;
step S506, based on the first page node information does not have the target attribute identification, the first page node information is used as the page node information in the page visible area;
step S508, rendering the page node information in the page visible area to generate a preset canvas;
step S510, determining coordinate information of at least part of data pages in the page visible area;
step S512, according to the coordinate information, highlighting at least part of data pages in the visible area of the page on a preset canvas, and generating a screenshot of the visible area;
step S514, receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and step S516, storing the feedback screenshot as feedback information.
In this embodiment, the generating of the screenshot of the page visual area according to at least part of the data page in the page visual area and the preset canvas specifically includes determining coordinate information of at least part of the data page in the page visual area, and it can be understood that the coordinate information may be two-dimensional coordinate information or three-dimensional coordinate information. According to the coordinate information, at least part of data pages in the visible area of the page are highlighted on the preset canvas, and the visible area screenshot is generated, so that at least part of the data pages to be fed back are highlighted on the visible area screenshot, the accuracy of the obtained feedback information is improved, and meanwhile the obtaining efficiency of the feedback information is improved.
In some embodiments of this embodiment, at least a portion of the data page in the page view area may be highlighted on the predetermined canvas by highlighting or bolding.
Example 6:
as shown in fig. 6, the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of any of the above embodiments, the present embodiment further includes the following technical features.
The labeling information comprises one or more of arrow drawing, rectangle drawing, ellipse drawing, free drawing, character inserting, canceling, selecting and deleting.
In the embodiment, the annotation information comprises one or more of arrows, rectangles, ellipses, free drawings, characters, revocation, selection and deletion, so that the visual area screenshot can be annotated by different annotation information, and the flexibility of the feedback information acquisition method is improved.
In some embodiments of this embodiment, the sizes of different label information may be the same or different.
Example 7:
the present embodiment provides a method for acquiring feedback information, and in addition to the technical features of any of the above embodiments, the present embodiment further includes the following technical features.
The data page comprises one or more of characters, symbols and pictures.
In this embodiment, the page data may include one or more of characters, symbols, and pictures, so that the applicability of the method for acquiring the feedback information is improved.
Example 8:
as shown in fig. 7, the present embodiment provides an apparatus 100 for acquiring feedback information, which includes a receiving apparatus 110, a screenshot apparatus 120, a storage apparatus 140, a labeling apparatus 130, and a control apparatus 150. The receiving means 110 is configured to receive a feedback request for at least a portion of the data page in the viewable area of the page. Screenshot device 120 generates a page viewable area screenshot in response to a feedback request. The annotation device 130 is configured to receive annotation information for screenshot of the page visual area, and generate a feedback screenshot according to the screenshot of the page visual area and the annotation information. The storage device 140 is used for storing the feedback screenshot as feedback information. The control device 150 is configured to implement the steps of the method for acquiring feedback information according to any one of the embodiments, and therefore has all the advantages of any one of the embodiments, and will not be described herein again.
Example 9:
as shown in fig. 8, the present embodiment provides an electronic device 200, which includes a processor 210, a memory 220, and a program or an instruction stored in the memory and executable on the processor, and when the program or the instruction is executed by the processor, the steps of the method for acquiring feedback information according to any of the above embodiments are implemented, so that all the advantages of any of the above embodiments are achieved, and details are not described herein again.
Example 10:
this embodiment provides a readable storage medium, where the storage medium stores a program, and when the program is executed, the steps of the method for acquiring feedback information according to any of the above embodiments can be implemented, so that all the beneficial effects of any of the above embodiments are achieved, and details are not described herein again.
Example 11:
in the related art, when feedback information of a user is acquired, document information is taken as an example, a contact way is usually provided to guide the user to feed back the defects of the document in a mode of making a call or sending an email, so that the enthusiasm of the user is greatly reduced, the feedback information of a plurality of documents is not provided in time, and the reading of the user is influenced. In addition, a feedback popup window is usually provided in the related art, so that the user can fill in the document, the user is easily unclear, and the position of the document to be fed back cannot be accurately positioned, so that the feedback information of the user cannot be accurately acquired, and the reliability of the feedback information acquisition method is reduced.
In order to solve the foregoing deficiencies in the related art, this embodiment provides a method for acquiring feedback information, which is capable of receiving a feedback request of at least a part of data pages in a page visible area, and then generating a visible area screenshot.
In the embodiment, taking the data page as document information as an example, a screenshot of a visual area of the page can be generated according to characters which need to be fed back and are selected by a user in a document, the characters which are just selected are highlighted in the screenshot of the visual area of the page, and necessary annotation information can be added to the screenshot of the visual area of the page, so that the user can accurately, conveniently and smoothly submit feedback information. The method for acquiring the feedback information in the embodiment can greatly improve the enthusiasm of user feedback, and further improve the user experience.
As shown in fig. 9, the method for acquiring feedback information of this embodiment includes:
step S602, obtaining the selected characters to be fed back;
step S604, generating a screenshot of a visible area of a page;
step S606, receiving annotation information, annotating a screenshot of a visible area of a page, and generating a feedback screenshot;
and step S608, storing and submitting the feedback screenshot as feedback information.
In the embodiment, the characters needing to be fed back are selected, the document feedback button can appear beside the characters, the screenshot function can be triggered by clicking the button, the screenshot of the page visual area is generated, the coordinates of the selected characters are recorded, and the selected characters are highlighted in the screenshot of the page visual area, so that the position of the document to be fed back can be accurately obtained, and the reliability of the method for obtaining the feedback information is improved.
As shown in fig. 10, in this embodiment, the step of generating the screenshot of the page visual area specifically includes:
step S702, obtaining the outermost node information of the visible area of the current page;
step S704, traversing child node information under node information of the outermost layer of the visible area of the current page;
step S706, judging whether the outermost node information of the current page visual area is in the page visual area;
if yes, go to step S708, if no, go to step S710;
step S708, the node information is transmitted to a screenshot processing program;
step S710, adding target attribute identification to the node information;
step 712, rendering the node information through the screenshot processing program, and generating a preset canvas;
step S714, acquiring coordinate information of the selected characters;
and step S716, according to the coordinate information, highlighting and displaying the selected characters on a preset canvas, and generating a feedback screenshot.
In this embodiment, the node information may be a dom node. And acquiring the outermost layer dom node of the visible area of the current page, namely the dom node to be transmitted to the screenshot processing program. In some embodiments of this embodiment, the screenshot processing program may be an html2canvas program.
And judging whether the dom node at the outermost layer of the current page visible area is in the page visible area, if so, not processing, and if not, adding a target attribute identifier to the dom node. In some implementations of this embodiment, the target attribute identification may be an "html 2 canvas-ignore" attribute. It can be understood that the dom nodes added with the target attribute identifiers cannot be calculated and rendered by the screenshot processing program html2canvas, so that the dom nodes outside the visible area of the page are prevented from being rendered, the number of the dom nodes needing rendering processing is reduced, and meanwhile, the performance of the generated preset canvas can be greatly improved.
And transmitting the processed dom nodes to a screenshot processing program html2canvas, adding a target attribute identifier "html 2 canvas-ignore" to the dom nodes which are not in the visible area, receiving the dom nodes by the screenshot processing program html2canvas, calculating and rendering the dom nodes without the target attribute identifier "html 2canvas-ignore, directly skipping the dom nodes with the target attribute identifier" html2canvas-ignore, not processing, and finally generating a preset canvas.
In addition, the embodiment can also acquire the coordinate information of the selected character, highlight the selected character on the preset canvas according to the coordinate information of the selected character, generate the feedback screenshot, further intuitively acquire the character to be fed back through the feedback screenshot, and improve the reliability of the method for acquiring the feedback information.
As shown in fig. 11, in this embodiment, generating a feedback screenshot according to the screenshot of the visible area of the markup information markup page includes generating the feedback screenshot specifically including
Step S802, clicking the generated screenshot of the page visual area;
step S804, entering a screenshot marking mode;
step S806, receiving marking information, and marking the screenshot of the visible area of the page;
and step S808, saving the marked screenshot as a feedback screenshot.
In this embodiment, if the generated screenshot of the page visual area needs to be labeled, the editing mode can be entered by clicking the screenshot of the page visual area, and then the screenshot is drawn. The functions of the label mainly include: the functions of drawing an arrow, drawing a rectangle, drawing an ellipse, freely drawing a painting brush and cancelling are selected, and one or the combination of the functions is selected, so that a user can select different marking information according to the requirement, and the flexibility of the feedback information acquisition method is improved.
And clicking and storing after the annotation is finished, and generating the image containing the annotation, namely the feedback screenshot. In some embodiments of this embodiment, if the annotation needs to be performed again, the screenshot can be clicked for continuous annotation, so that the applicability of the feedback information obtaining method is improved.
After the feedback screenshot is saved, the feedback screenshot may be submitted, and it may be understood that the generated feedback information may be submitted to the server in this embodiment.
In one embodiment, the screenshot in the visible area of the page may be an image containing text, as shown in fig. 12, where "X" represents the text, "BBBDD" is selected as the text, and the feedback screenshot is shown in fig. 13 and 14, where the annotation information in the feedback screenshot includes, for example, a drawing rectangle and a drawing arrow, so as to meet the use requirements of different scenes.
In summary, the embodiment of the invention has the following beneficial effects:
1. the feedback screenshot is used as the feedback information, so that the efficiency of obtaining the feedback information is improved, and meanwhile, the accuracy of the obtained feedback information is improved.
2. And rendering the page node information of the page visual area, and skipping the page node information outside the page visual area, so that the number of the page node information needing rendering is reduced, and the reliability of the obtained feedback screenshot is ensured.
3. The method can receive different marking information to mark the screenshot of the visual area, and improves the use flexibility of the method for acquiring the feedback information.
In the present invention, the terms "first", "second", and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance; the term "plurality" means two or more unless expressly limited otherwise. The terms "mounted," "connected," "fixed," and the like are to be construed broadly, and for example, "connected" may be a fixed connection, a removable connection, or an integral connection; "coupled" may be direct or indirect through an intermediary. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
In the description of the present invention, it is to be understood that the terms "upper", "lower", "left", "right", "front", "rear", and the like indicate orientations or positional relationships based on those shown in the drawings, and are only for convenience of description and simplification of description, but do not indicate or imply that the referred device or unit must have a specific direction, be constructed in a specific orientation, and be operated, and thus, should not be construed as limiting the present invention.
In the description herein, the description of the terms "one embodiment," "some embodiments," "specific embodiments," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

1. A method for acquiring feedback information is used for a terminal, and is characterized in that the terminal comprises a page visible area capable of displaying a data page, and the method for acquiring the feedback information comprises the following steps:
receiving a feedback request for at least a portion of the data page in the page view region;
responding to the feedback request, and generating a screenshot of a page visual area;
receiving annotation information aiming at the screenshot of the page visual area, and generating a feedback screenshot according to the screenshot of the page visual area and the annotation information;
and storing the feedback screenshot as the feedback information.
2. The method for acquiring feedback information according to claim 1, wherein the generating a screenshot of a page visible area in response to the feedback request specifically includes:
acquiring page node information in the page visible area based on the received feedback request;
rendering the page node information in the page visible area to generate a preset canvas;
and generating the screenshot of the page visual area according to at least part of the data page in the page visual area and the preset canvas.
3. The method for acquiring feedback information according to claim 2, wherein said acquiring page node information located in the page visible area comprises:
acquiring first page node information, wherein the first page node information is any page node information in the outermost page node information in the page visible region;
and based on the fact that the first page node information does not have the target attribute identification, taking the first page node information as page node information located in the page visible area.
4. The method according to claim 3, wherein before the obtaining the first page node information, the method further comprises:
acquiring second page node information, wherein the second page node information is any page node information in the outermost page node information in the page visible area;
based on the fact that the second page node information is located in the page visible area, the second page node information is marked with the target attribute identification;
and marking the target attribute identification based on the second page node information positioned outside the visible area of the page.
5. The method for acquiring feedback information according to claim 3, wherein the generating a screenshot of the page visual area according to at least part of the data page in the page visual area and the preset canvas specifically includes:
determining coordinate information of at least part of the data page in the page visible area;
and according to the coordinate information, highlighting at least part of the data page in the page visible area on the preset canvas, and generating the screenshot of the visible area.
6. The method for acquiring feedback information according to any one of claims 1 to 5, wherein the labeling information includes one or more of drawing an arrow, drawing a rectangle, drawing an ellipse, drawing freely, inserting a text, canceling, selecting, and deleting.
7. The method for acquiring feedback information according to any one of claims 1 to 5, wherein the data page includes one or more of characters, symbols, and pictures.
8. An apparatus (100) for acquiring feedback information, comprising:
receiving means (110), said receiving means (110) for receiving said feedback request for at least part of said data page in said page view area;
a screenshot device (120), the screenshot device (120) generating the screenshot of the page visible area in response to the feedback request;
the annotation device (130) is used for receiving the annotation information aiming at the screenshot of the page visual area, and generating the feedback screenshot according to the screenshot of the page visual area and the annotation information;
storage means (140), said storage means (140) for storing said feedback screenshot as said feedback information;
control means (150), said control means (150) being adapted to implement the steps of the method of obtaining feedback information according to any one of claims 1 to 7.
9. An electronic device (200) comprising a processor (210), a memory (220) and a program or instructions stored on the memory and executable on the processor, the program or instructions, when executed by the processor, implementing the steps of the method of obtaining feedback information according to any one of claims 1 to 7.
10. A readable storage medium characterized in that the storage medium stores a program that, when executed, enables the steps of the method of acquiring feedback information according to any one of claims 1 to 7.
CN202110620371.XA 2021-06-03 2021-06-03 Feedback information acquisition method and device, electronic equipment and storage medium Pending CN113221508A (en)

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