CN113095770A - Order processing method and device, electronic equipment and readable storage medium - Google Patents
Order processing method and device, electronic equipment and readable storage medium Download PDFInfo
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- 238000012790 confirmation Methods 0.000 claims description 7
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/245—Query processing
- G06F16/2457—Query processing with adaptation to user needs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
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- G06Q10/06315—Needs-based resource requirements planning or analysis
Abstract
The application provides an order processing method, an order processing device, electronic equipment and a readable storage medium, and relates to the technical field of computers. The method determines the candidate goods finding information interested by the user according to the operation information of the user for finding the goods on the freight platform independently, thereby determining the target order information, acquiring the goods finding requirement of the user, sensing the change of the goods finding requirement of the user, finding the matched freight order by depending on more information, leading the goods finding to be more accurate and better meeting the goods finding requirement of the user.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to an order processing method and apparatus, an electronic device, and a readable storage medium.
Background
In the field of freight transportation, more and more drivers and owners choose to trade at a freight platform. The goods owner releases the goods source on the platform, and the driver finds the goods on the platform, so that the two parties can complete the transaction on line. For convenience, sometimes a driver entrusts a platform to help to find goods on the platform, for example, the driver selects some starting places or destinations, and then entrusts the platform to automatically find a goods source, for the platform, a driver's order is received, however, the driver's goods-finding requirement may be constantly changed, and the platform may not sense the change of the driver's goods-finding requirement, or may find goods according to original information, so that more accurate goods-finding cannot be realized, and the driver's goods-finding requirement cannot be well met.
Disclosure of Invention
An object of the embodiments of the present application is to provide an order processing method, an order processing apparatus, an electronic device, and a readable storage medium, so as to solve the problem that a goods searching method in the prior art cannot realize more accurate goods searching and cannot well meet a driver's goods searching requirement.
In a first aspect, an embodiment of the present application provides an order processing method, where the method includes: receiving order information of a user, wherein the order information comprises initial goods searching information; acquiring operation information of the user for finding the goods on the freight platform; determining alternative goods finding information which is interested by the user according to the operation information; and determining target order information according to the alternative goods finding information, and finding a matched freight order for the user according to the target order information, wherein the target order information comprises the alternative goods finding information and/or initial goods finding information.
In the implementation process, the candidate goods searching information which is interested by the user is determined according to the operation information of the user for searching goods on the freight platform independently, so that the target order information is determined, the goods searching requirement of the user can be obtained, the change of the goods searching requirement of the user is sensed, and the matched freight order can be searched by depending on more information, so that the goods searching is more accurate, and the goods searching requirement of the user is better met.
Optionally, the operation information includes the browsing times of the user browsing the freight order issued on the freight platform; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and screening out candidate freight orders with browsing times larger than preset browsing times according to the browsing times, wherein the candidate goods finding information interested by the user comprises freight information in the candidate freight orders.
In the implementation process, the operation information of the user browsing the freight order is obtained, so that the goods searching information interested by the user can be obtained according to the browsing behavior of the user, the change of the goods searching requirement of the user can be sensed in time, the goods searching requirement of the user can be met better, and a more accurate order can be found by combining more information.
Optionally, the operation information includes the number of times that the user views the information of the freight order issued on the freight platform; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and screening out candidate freight orders with the checking times larger than the preset checking times according to the checking times, wherein the candidate goods finding information interested by the user comprises the freight information in the candidate freight orders.
In the implementation process, the operation information of the user for checking the freight order is acquired, so that the goods finding information interested by the user can be acquired according to the checking behavior of the user, the change of the goods finding requirement of the user can be sensed in time, the goods finding requirement of the user can be met better, and a more accurate order can be found by combining more information.
Optionally, the operation information includes trigger information of the user contacting a publisher who publishes a freight order on the freight platform; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and acquiring a candidate freight order contacted by the user according to the trigger information, wherein the candidate goods finding information interested by the user comprises freight information in the candidate freight order.
In the implementation process, the operation information of the user contacting the publisher is acquired, so that the goods searching information interested by the user can be acquired according to the contact behavior of the user, the change of the goods searching requirement of the user can be sensed in time, the goods searching requirement of the user can be met better, and more accurate orders can be found by combining more information.
Optionally, the determining target order information according to the alternative goods finding information includes:
adding the alternative goods searching information into the order information to obtain target order information, wherein the target order information comprises the alternative goods searching information and the initial goods searching information; or replacing the initial goods finding information in the order information with the alternative goods finding information to obtain target order information, wherein the target order information comprises the alternative goods finding information.
In the implementation process, the initial order information is updated, so that the equipment can change the goods searching requirement of the user in time, and the goods searching requirement of the user can be better met.
Optionally, the determining target order information according to the alternative goods finding information includes:
outputting prompt information whether to update the order information to the user, wherein the prompt information comprises the alternative goods searching information;
and if the confirmation updating information of the user is received, updating the order information according to the alternative goods finding information to obtain target order information.
In the implementation process, prompt information is output to the user to determine whether to update the order information according to the intention of the user.
Optionally, the target order information includes a shipping address, and the searching for the matched shipping order for the user according to the target order information includes:
acquiring the freight source density corresponding to the freight address;
determining a freight address searching range according to the freight source density;
and searching the matched freight order for the user in the freight address searching range.
In the implementation process, the search range is determined according to the density of the goods source, so that a more appropriate search range can be found, the freight order is searched in the range, and the efficiency is higher.
Optionally, the shipping address includes a shipping origin, and the source density is determined according to a shipping order quantity of the shipping origin.
Optionally, the obtaining of the source density corresponding to the shipping address includes:
counting historical positioning information of a plurality of users;
acquiring the number of users at the freight address according to the historical positioning information;
and determining the freight source density of the freight address according to the number of the users and the order quantity at the freight address.
In the implementation process, the more accurate cargo source density of each address can be obtained by acquiring the number of the users in combination with the offline data, so that a more appropriate search range can be obtained during searching, and the matched cargo order can be found as soon as possible.
Optionally, the target order information further includes a transportation price, and after finding the matched target freight order for the user, the method further includes:
judging whether the source density of the destination of the target freight order is smaller than a preset value;
if so, increasing the transportation price in the target order information, and searching the matched freight order for the user again based on the new target order information; or sending a pricing prompt message to a publisher corresponding to the target freight order to prompt the publisher whether to increase the transportation price of the target freight order.
In the implementation process, the probability of receiving the order after the driver reaches the destination can be judged by judging the source density of the destination of the target freight order matched with the driver, and the loss that the driver cannot receive the order as soon as possible when the driver reaches the destination with sparse source density can be compensated by increasing the transportation price or sending a price adding prompt to a publisher, so that the probability of receiving the order by the driver is improved.
In a second aspect, an embodiment of the present application provides an order processing apparatus, where the apparatus includes:
the information receiving module is used for receiving order information of a user, wherein the order information comprises initial goods searching information;
the operation information acquisition module is used for acquiring the operation information of the user for finding the goods on the freight platform;
the alternative goods searching information acquisition module is used for determining alternative goods searching information which is interesting to the user according to the operation information;
and the order searching module is used for determining target order information according to the alternative goods searching information and searching a matched freight order for the user according to the target order information, wherein the target order information comprises the alternative goods searching information and/or the initial goods searching information.
Optionally, the operation information includes the browsing times of the user browsing the freight order issued on the freight platform; the alternative goods finding information acquisition module is used for screening out candidate freight orders with browsing times larger than preset browsing times according to the browsing times, wherein the alternative goods finding information which is interested by the user comprises freight information in the candidate freight orders.
Optionally, the operation information includes the number of times that the user views the information of the freight order issued on the freight platform; the alternative goods finding information obtaining module is used for screening out candidate freight orders with the checking times larger than the preset checking times according to the checking times, wherein the alternative goods finding information which is interested by the user comprises the freight information in the candidate freight orders.
Optionally, the operation information includes trigger information of the user contacting a publisher who publishes a freight order on the freight platform; the alternative goods finding information obtaining module is configured to obtain a candidate freight order contacted by the user according to the trigger information, where the alternative goods finding information interested by the user includes freight information in the candidate freight order.
Optionally, the order searching module is configured to add the alternative goods finding information to the order information to obtain target order information, where the target order information includes the alternative goods finding information and the initial goods finding information; or replacing the initial goods finding information in the order information with the alternative goods finding information to obtain target order information, wherein the target order information comprises the alternative goods finding information.
Optionally, the order searching module is configured to output, to the user, prompt information indicating whether to update the order information, where the prompt information includes the alternative goods finding information; and if the confirmation updating information of the user is received, updating the order information according to the alternative goods finding information to obtain target order information.
Optionally, the target order information includes a shipping address, and the order searching module is configured to obtain a source density corresponding to the shipping address; determining a freight address searching range according to the freight source density; and searching the matched freight order for the user in the freight address searching range.
Optionally, the shipping address includes a shipping origin, and the source density is determined according to a shipping order quantity of the shipping origin.
Optionally, the order searching module is configured to count historical location information of multiple users; acquiring the number of users at the freight address according to the historical positioning information; and determining the freight source density of the freight address according to the number of the users and the order quantity at the freight address.
Optionally, the target order information further includes a transportation price, and after the matched target freight order is found for the user, the order finding module is further configured to determine whether a destination freight source density of the target freight order is smaller than a preset value; if so, increasing the transportation price in the target order information, and searching the matched freight order for the user again based on the new target order information; or sending a pricing prompt message to a publisher corresponding to the target freight order to prompt the publisher whether to increase the transportation price of the target freight order.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor and a memory, where the memory stores computer-readable instructions, and when the computer-readable instructions are executed by the processor, the steps in the method as provided in the first aspect are executed.
In a fourth aspect, embodiments of the present application provide a readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, performs the steps in the method as provided in the first aspect.
Additional features and advantages of the present application will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by the practice of the embodiments of the present application. The objectives and other advantages of the application may be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments of the present application will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and that those skilled in the art can also obtain other related drawings based on the drawings without inventive efforts.
Fig. 1 is a schematic structural diagram of an electronic device for executing an order processing method according to an embodiment of the present application;
fig. 2 is a flowchart of an order processing method according to an embodiment of the present application;
fig. 3 is a block diagram of an order processing apparatus according to an embodiment of the present disclosure.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application.
The embodiment of the application provides an order processing method, which determines alternative goods finding information interested by a user according to operation information of the user for finding goods on a freight platform independently so as to determine target order information, so that the goods finding requirement of the user can be obtained, the change of the goods finding requirement of the user is sensed, a matched freight order can be found by depending on more information, the goods finding is more accurate, and the goods finding requirement of the user is better met.
Referring to fig. 1, fig. 1 is a schematic structural diagram of an electronic device for executing an order processing method according to an embodiment of the present application, where the electronic device may include: at least one processor 110, such as a CPU, at least one communication interface 120, at least one memory 130, and at least one communication bus 140. Wherein the communication bus 140 is used for realizing direct connection communication of these components. The communication interface 120 of the device in the embodiment of the present application is used for performing signaling or data communication with other node devices. The memory 130 may be a high-speed RAM memory or a non-volatile memory (e.g., at least one disk memory). Memory 130 may optionally be at least one memory device located remotely from the aforementioned processor. The memory 130 stores computer readable instructions which, when executed by the processor 110, cause the electronic device to perform the method processes of fig. 2 described below. For example, the memory 130 may be configured to store order information of a user, and the processor 110 may be configured to obtain operation information of the user for finding a good by himself, obtain alternative goods finding information, and then find a matching shipping order for the user after determining target order information according to the alternative goods finding information.
The electronic device can be a server, a terminal device and other devices with certain data processing capacity. If the electronic device is a server, the freight platform in the following embodiments of the present application may be installed in a terminal device, and the freight platform performs data interaction with the server, where in this case, the order processing method of the present application is executed by the server; if the electronic device is a terminal device, the freight transportation platform may be installed in the electronic device, and in this case, the order processing method of the present application is executed by the terminal device. For ease of understanding, the following description will be given as an example in which the order processing method is executed by the server.
It will be appreciated that the configuration shown in fig. 1 is merely illustrative and that the electronic device may also include more or fewer components than shown in fig. 1 or have a different configuration than shown in fig. 1. The components shown in fig. 1 may be implemented in hardware, software, or a combination thereof.
Referring to fig. 2, fig. 2 is a flowchart of an order processing method according to an embodiment of the present application, where the method includes the following steps:
step S110: and receiving order information of a user, wherein the order information comprises initial goods finding information.
The user in the embodiment of the present application may refer to a driver, and the driver may fill in order information on the freight platform in order to find a suitable freight order, and the driver may fill in information on the freight platform, such as a freight origin, a freight destination, information on a truck (such as a vehicle type, a vehicle length, a load, a type of receivable goods, and the like), a route, a transportation price, and the like, which may be used as initial goods finding information. After receiving the order information submitted by the driver, the freight platform can send the order information to the server, and the server searches a proper freight order for the driver according to the order information.
The server can also monitor whether the driver has an autonomous order taking while searching for a proper freight order for the driver according to the initial order information, and if the driver successfully and autonomously takes the order, the server finishes searching for a matched freight order for the driver, namely finishes the order of the driver, in other words, the server does not search for the matched freight order according to the order information any more, so that the calculation resources of the server can be saved.
Step S120: and acquiring the operation information of the user for finding the goods on the freight platform.
The server searches the matched freight order according to the initial order information, and meanwhile, in order to sense the goods searching requirement of the driver in real time, the server can also monitor the operation information of the driver for finding the goods on the freight platform independently, for example, the server can monitor the relevant operation information of the driver for browsing, checking and independently contacting the goods owner on the freight platform in real time, and determine whether the current goods searching requirement of the driver is different from the initial order information by analyzing the operation information, so that the goods searching requirement of the driver can be updated in time.
For example, in the driver's initial order information, the initial pick-up information includes A, B places at the start and C, D places at the destination, and the server searches for a suitable freight order based on the initial pick-up information, and possibly the driver searches for other routes on the freight platform. For example, if the driver frequently views the source starting at E and destination F, indicating that the driver may be interested in the source from E to F, the driver's demand for goods changes from the initial demand for goods. Therefore, the server can monitor the self-help goods-finding behavior of the driver by acquiring the operation information of the driver, so that the change of the goods-finding requirement of the driver can be sensed in time, a more proper freight order can be found for the driver, and the order rate is improved.
Step S130: and determining the alternative goods finding information which is interested by the user according to the operation information.
As shown in the above example, if the driver frequently views the freight orders from E to F, it indicates that the driver is interested in such freight orders, so as to obtain the alternative goods-finding information, which includes the origin E, the destination F, and other information in the viewed freight orders, such as the route, the transportation price, etc.
Step S140: and determining target order information according to the alternative goods finding information, and searching a matched goods order for the user according to the target order information.
For example, after the server obtains the alternative goods finding information, the driver considers that the alternative goods finding information is also interested in, the alternative goods finding information can be added into the initial order information, the obtained target order information comprises the alternative goods finding information and the initial goods finding information, and the server can continuously search a matched freight order for the driver based on the two goods finding information. Or the server may regard that the driver is only interested in the alternative goods finding information at present, or the server may directly replace the initial goods finding information with the alternative goods finding information, the obtained target order information only contains the alternative goods finding information at this time, and the server searches the matched goods order for the driver based on the alternative goods finding information. Therefore, when the goods searching requirement of the driver is changed, the driver does not need to cancel the initial order and then submit new order information again, the goods searching requirement of the driver is monitored through the server, so that the changed target order information can be adopted in time to search matched goods orders for the driver, the goods searching is more accurate, and the operation of refilling the related goods searching information by the driver is also omitted.
In some embodiments, after obtaining the candidate goods-finding information, the server may further output corresponding prompt information to the driver to prompt the driver whether to update the initial order information, for example, the server outputs prompt information whether to update the order information to the driver, the prompt information including the candidate goods-finding information, the driver may determine whether to add the candidate goods-finding information to the initial order information according to the candidate goods-finding information, if the driver refuses to add the candidate goods-finding information to the order information, the server may not change the initial order information, but continue to find a matched freight order for the driver based on the initial goods-finding information, continue to monitor the operation information of the driver for finding goods autonomously, and repeat the above processes; and if the server receives the confirmation update information of the driver, the server can update the order information according to the alternative goods finding information to obtain the target order information. The updating mode may be to add the alternative goods finding information to the order information, so that the server can search the matched freight order according to the alternative goods finding information and the initial goods finding information, or the updating mode may be to replace the initial goods finding information with the alternative goods finding information, so that the server can search the matched freight order according to the alternative goods finding information, that is, the server may be updated in any updating mode. Or, the updating mode may be determined according to confirmation updating information of the driver, for example, the server may output the two updating modes to the driver, and the driver may select one of the updating modes to be carried in the confirmation updating information, so that the server can know which updating mode is used for updating, and for example, when the driver selects the updating mode in which the alternative goods searching information is added to the order information, the server searches the matched freight order according to the alternative goods searching information and the initial goods searching information when searching the order.
In addition, in an implementation manner that the server searches for the matched freight order for the driver according to the target order information, the server may match the goods finding information in the target order with the freight information in the current outstanding freight order, so as to find some freight orders with large matching degrees (for example, the matching degree of each goods finding information and the order information is compared, then a comprehensive matching degree is calculated, and the comprehensive matching degree is greater than a set threshold value to indicate that the matching degrees are large), and then the freight orders may be pushed to the driver according to the matching degrees, and the driver may select an acceptable freight order from the freight orders. Alternatively, the server may directly push the freight order with the highest matching degree to the driver.
In the implementation process, the candidate goods searching information which is interested by the user is determined according to the operation information of the user for searching goods on the freight platform independently, so that the target order information is determined, the goods searching requirement of the user can be obtained, the change of the goods searching requirement of the user is sensed, and the matched freight order can be searched by depending on more information, so that the goods searching is more accurate, and the goods searching requirement of the user is better met.
Several ways of obtaining alternative pick-up information are described below.
In the method 1, the operation information of the user for finding the goods on the freight platform independently includes the browsing times of the user for browsing the freight order issued on the freight platform, and in the method for obtaining the alternative goods finding information, the candidate freight order with the browsing times larger than the preset browsing times can be screened out according to the browsing times, wherein the alternative goods finding information which the user is interested in includes the freight information in the candidate freight order.
For example, the shipping platform may send the browsing records of the driver to the server, and the server may count the browsing records of the driver in real time or after a certain period of time to count the browsing times of the driver browsing each shipping order, and then screen out the candidate shipping orders from which the browsing times are greater than the preset browsing times. The preset browsing times can be taken according to actual requirements, for example, the preset browsing times is taken as 10, if the browsing times of a driver browsing a certain freight order is greater than 10, the freight order is determined to be a candidate freight order, and then related freight information in the candidate freight order, such as freight information of a starting place, a destination and the like, is taken as candidate goods finding information.
For example, if the driver browses the freight order with origin at E and destination at F on the freight platform more than 10 times, the server may regard the freight order as a candidate freight order, and then regard E and F as alternative goods finding information (of course, the alternative goods finding information may also include other information in the candidate freight order, such as transportation price, etc.), then the server may output prompt information to the driver, prompt the driver whether to add E and F to the initial order information, and if the driver agrees, add E and F to the initial order information to form target order information, and then the server may recommend the matched freight order to the driver according to the initial and alternative goods finding information.
It should be noted that the browsing operation refers to an operation in which the driver simply browses some basic information of the freight order and does not view detailed information of the freight order, for example, the driver browses the freight order in the source pool on the freight platform, and at this time, the driver does not have a point to enter a certain freight order and view detailed information of the freight order.
In the implementation process, the operation information of the user browsing the freight order is obtained, so that the goods searching information interested by the user can be obtained according to the browsing behavior of the user, the change of the goods searching requirement of the user can be sensed in time, the goods searching requirement of the user can be met better, and a more accurate order can be found by combining more information.
In the mode 2, the operation information of the user for finding the goods on the freight platform independently may further include the number of times of viewing the information of the freight order issued on the freight platform by the user, and in the mode of obtaining the candidate goods finding information interested by the user, a candidate freight order with the number of times of viewing larger than the preset number of times of viewing may be screened out according to the number of times of viewing, where the candidate goods finding information interested by the user includes the freight information in the candidate freight order.
For example, the freight platform may send the viewing record of the driver to the server, and the server may count the viewing record of the driver in real time or after a certain period of time to count the viewing times of the driver viewing each freight order, and then screen out the candidate freight orders whose viewing times are greater than the preset viewing times. The preset check times can be taken according to actual requirements, for example, the preset check times is taken as 8, if the check times for a driver to check a certain freight order is more than 8, the freight order is determined to be a candidate freight order, and then related freight information in the candidate freight order, such as the freight information of a starting place, a destination and the like, is taken as candidate goods finding information.
For example, if the driver views the freight order with origin at E1 and destination at F1 more than 8 times on the freight platform, the server may regard the freight order as a candidate freight order, then regard the E1 and F1 as alternative order information, the server may output prompt information to the driver, prompt the driver whether to add the E1 and F1 to the initial order information, if the driver agrees, add the E1 and F1 to the initial order information to form target order information, and then the server may recommend the matching freight order to the driver according to the initial order information and the alternative order information.
It should be noted that the viewing operation refers to an operation in which a driver views detailed information of a freight order, for example, after the driver views a certain freight order in a source pool on a freight platform, the driver clicks on the certain freight order, and views detailed information of the freight order.
In the implementation process, the operation information of the user for checking the freight order is acquired, so that the goods finding information interested by the user can be acquired according to the checking behavior of the user, the change of the goods finding requirement of the user can be sensed in time, the goods finding requirement of the user can be met better, and a more accurate order can be found by combining more information.
In the mode 3, the operation information of the user for finding the goods on the freight platform by himself/herself may further include trigger information of the user contacting a publisher who publishes the freight order on the freight platform, and in the mode of obtaining the candidate goods finding information which is interested by the user, the candidate freight order which is contacted by the user may be obtained according to the trigger information, where the candidate goods finding information which is interested by the user includes the freight information in the candidate freight order.
For example, the shipping platform may send the contact record of the driver to the server, and the server may count the contact record of the driver in real time or after a certain period of time to count the freight orders contacted by the driver, and then take the freight orders contacted by the driver as candidate freight orders.
For example, if the driver contacts a shipping order with origin E2 and destination F2 on the shipping platform, the driver of which can contact the publisher of the shipment order via contact provided on the shipping platform, such as the driver contacting the publisher by clicking (i.e. triggering) the publisher's phone or instant chat window on the shipping platform, the server may consider the driver to be interested in the shipment order, the server may treat the shipment order as a candidate shipment order, then, using the E2 and F2 as alternative goods-finding information, the server can output prompt information to the driver to prompt the driver whether to add the E2 and F2 to the initial order information, and if the driver agrees, e2 and F2 are added to the initial order information, forming target order information, the server may then recommend the matching shipping order to the driver based on the initial pick-up information and the alternative pick-up information.
In the implementation process, the operation information of the user contacting the publisher is acquired, so that the goods searching information interested by the user can be acquired according to the contact behavior of the user, the change of the goods searching requirement of the user can be sensed in time, the goods searching requirement of the user can be met better, and more accurate orders can be found by combining more information.
It is to be understood that the operation information of the user may further include information of the number of contacts of the driver to contact the publisher of the certain freight order, contact time, contact density, average duration of viewing the certain freight order, and the like, and the server may further obtain the candidate freight order according to the operation information, which is not illustrated herein.
In addition, the server may further integrate a plurality of operation information to determine the final candidate freight order, where if the number of views of the driver viewing the freight order 1 exceeds 10 times and the number of views of viewing the freight order 1 exceeds 8 times, the freight order 1 is determined to be the candidate freight order, or if the number of views of the driver viewing the freight order 2 exceeds 8 times and the driver contacts the publisher of the freight order 2, the freight order 2 is determined to be the candidate freight order. That is, the server may comprehensively determine the final candidate shipping orders according to at least two kinds of operation information, and the determination of the combination of various kinds of operation information is not listed here, so that some shipping orders with a high interest level may be found for the driver, and the matching shipping orders may be found more accurately.
In other embodiments, in addition to the manner of obtaining the alternative pick-up information according to the operation information, the alternative pick-up information may be determined according to a starting place in the initial pick-up information, for example, the starting place in the initial pick-up information is obtained, then the server searches for a history order of the driver at the starting place, obtains a history destination of the driver from the history order, and if no history destination exists in the initial pick-up information, the history destination may be added to the initial order information to form the target order information. For example, the initial location in the initial goods finding information is location a, the destination includes location B and location C, and by acquiring the driver's historical order in location a (of course, the driver's recent historical order in location a can also be screened out), if the historical destination in the driver's historical order includes location C and location E, the driver is considered to be interested in location E, and location E can be used as the alternative goods finding information. Therefore, more alternative goods finding information can be obtained by combining the operation information and the initial goods finding information, so that a more matched goods order can be recommended for a driver.
In the implementation process, the goods source is recommended for the driver by monitoring the operation information of the driver, and compared with a mode of recommending the freight order to the driver only according to the historical order information of the driver, the implementation mode in the application can recommend the goods source according to the instant operation of the driver, so that the calculation amount of calling the historical information of the driver is reduced, the goods searching requirement of the driver which is not the intention can be met, and the matching is more accurate.
In some embodiments, in order to enable the server to find the matching shipping order as soon as possible, the server may further search for the shipping order within a certain range, which is implemented by: the target order information comprises a freight address, the server firstly obtains the freight source density corresponding to the freight address in the process of searching the freight order, then determines the freight address searching range according to the freight source density, and the server searches the matched freight order for the user in the freight address searching range.
The shipping address may include a shipping origin and a shipping destination, i.e., a shipping place and a shipping destination, and the source density may be determined according to the order quantity of the source origin or the destination, for example, the server may obtain the shipping order quantity of the origin and/or obtain the receiving order quantity of the destination in the target order information, and may determine according to the size of the shipping order quantity and the receiving order quantity when determining the shipping address search range. If the server can pre-store the search ranges corresponding to different delivery order amounts and receiving order amounts, if the delivery order amount at the starting place is in a first preset range, the corresponding search range is 40 kilometers in square, and if the delivery order amount at the starting place is in a second preset range, the corresponding search range is 80 kilometers in square, the corresponding search range can be set according to different source densities, the smaller the source density is, the larger the search range is set to be, so that more orders can be searched, the larger the source density is, the smaller the search range can be set to be, so that more orders can be searched more accurately. The same is true for the search range of the destination, for example, if the receiving order quantity of the destination is within the third preset range, the corresponding search range is 50 km square.
Therefore, the search range of the starting place can be obtained according to the source density of the starting place, and the search range of the destination can be obtained according to the source density of the destination, so that the server can search the matched orders in the search ranges, for example, the server can search some freight orders in the search range of the starting place firstly, then search some freight orders in the search range of the destination, and then determine the matched freight orders by matching other information. Compared with the existing method: the method comprises the steps of firstly taking a position as a center, finding goods within 40 kilometers of a square circle, if the goods cannot be found, extending to 80 kilometers of the square circle, and setting a goods finding range according to the density of a goods source, so that a more appropriate goods finding range can be determined, and the efficiency is higher.
In some other embodiments, the source density may also be determined from the historical location of the driver by: and counting historical positioning information of a plurality of users, acquiring the number of the users at the freight address according to the historical positioning information, and determining the freight source density corresponding to the freight address according to the number of the users and the order quantity of the freight source address.
For example, the server may obtain historical location information of vehicles of each driver, which may be addresses of loading and unloading of drivers but are not recorded in the freight platform, and after the server may additionally obtain the historical location information, the server may screen out location information of a start place and a destination in the target order form information, count the number of the location information, use the number as the number of users at the start place and the destination, so as to count the amount of orders at the start place and the destination offline, and then determine the corresponding source density by combining the amount of orders at the start place and the destination counted on the freight platform.
For example, the target order information includes a starting location a, a location B, and a destination C, and the number of users at the location a is counted as 300, the number of users at the location B is counted as 200, the number of users at the location C is counted as 400, and then the volume of delivery orders at the location a on the shipping platform is counted as 400, the volume of delivery orders at the location B is counted as 200, and the volume of delivery orders at the location C is counted as 100 through historical positioning information (the historical positioning information may be positioning information within a period of time before the current time). Then, when obtaining the source density of each address, the user number and the order quantity may be summed or averaged, such as 700 or 350 for source density a, 400 or 200 for source density B, and 500 or 250 for source density C.
In the implementation process, the more accurate cargo source density of each address can be obtained by acquiring the number of the users in combination with the offline data, so that a more appropriate search range can be obtained during searching, and the matched cargo order can be found as soon as possible.
In other embodiments, if the server finds a matching target freight order for the user according to the target order information, but the destination in the target freight order has a low source density, the driver may not get to the destination and may not accept the target freight order recommended by the server. For example, the target freight order recommended by the server to the driver is the shipment from the place A to the place B with the transportation price of 2000 yuan, and the server finds that the source density of the source is possibly low by acquiring the source density of the place B, and after the driver arrives at the place B, the driver is likely to be unwilling to accept the target freight order because the driver is less likely to fail to receive the new order or cannot receive the new order within a short time. Therefore, in order to avoid such a situation, in this embodiment of the application, the target order information may further include a transportation price, and it may be determined whether a destination freight source density of the target freight order is smaller than a preset value, if so, the transportation price in the target order information is increased, and a matching freight order is searched for the user again based on the new target order information, or a price-adding prompt information is sent to a publisher corresponding to the target freight order, so as to prompt the publisher whether to increase the transportation price of the target freight order.
The manner of obtaining the source density of the destination may be the manner mentioned in the above embodiments, and the description is not repeated here. If the server judges that the source density of the place B is smaller than the preset value (the preset value can be set according to actual requirements) after obtaining the source density of the place B, the source density of the place B is smaller, and the order quantity is small, so the server can automatically increase the transportation price, for example, 500 yuan is increased (the increase amplitude can be set according to requirements) on the basis of 2000 yuan of the transportation price, so the transportation price in the new target order information becomes 2500 yuan, and the server can re-search the matched transportation order for the user based on the new target order information, for example, re-search the transportation order with the destination at the place B and the transportation price at about 2500 yuan, so the order taking probability of the driver can be improved.
Or, price adding prompt information can be sent to a publisher, namely an or person, corresponding to the target freight order to prompt whether the owner is willing to add price, if the owner is willing to add price, the information after adding price can be sent to the driver, so that the driver is likely to be willing to receive orders after the owner adds price, if the owner is unwilling to add price, the server can also increase the transportation price and then search for the matched freight order based on the new target order information again, or the server can search for other matched freight orders for the user again based on the target order information, namely the server can recommend other matched freight orders to the driver.
Referring to fig. 3, fig. 3 is a block diagram of an order processing apparatus 200 according to an embodiment of the present disclosure, where the apparatus 200 may be a module, a program segment, or a code on an electronic device. It should be understood that the apparatus 200 corresponds to the above-mentioned embodiment of the method of fig. 2, and can perform various steps related to the embodiment of the method of fig. 2, and the specific functions of the apparatus 200 can be referred to the above description, and the detailed description is appropriately omitted here to avoid redundancy.
Optionally, the apparatus 200 comprises:
the information receiving module 210 is configured to receive order information of a user, where the order information includes initial goods finding information;
an operation information obtaining module 220, configured to obtain operation information of the user for finding a good on a freight platform;
an alternative goods finding information obtaining module 230, configured to determine, according to the operation information, alternative goods finding information that the user is interested in;
the order searching module 240 is configured to determine target order information according to the alternative goods finding information, and search a matched freight order for the user according to the target order information, where the target order information includes the alternative goods finding information and/or the initial goods finding information.
Optionally, the operation information includes the browsing times of the user browsing the freight order issued on the freight platform; the alternative goods finding information obtaining module 230 is configured to filter out a candidate freight order with a browsing frequency greater than a preset browsing frequency according to the browsing frequency, where the alternative goods finding information that the user is interested in includes freight information in the candidate freight order.
Optionally, the operation information includes the number of times that the user views the information of the freight order issued on the freight platform; the alternative goods finding information obtaining module 230 is configured to filter out a candidate freight order with a checking frequency greater than a preset checking frequency according to the checking frequency, where the alternative goods finding information that the user is interested in includes freight information in the candidate freight order.
Optionally, the operation information includes trigger information of the user contacting a publisher who publishes a freight order on the freight platform; the alternative goods finding information obtaining module 230 is configured to obtain a candidate freight order contacted by the user according to the trigger information, where the alternative goods finding information that the user is interested in includes freight information in the candidate freight order.
Optionally, the order searching module 240 is configured to add the alternative goods finding information into the order information to obtain target order information, where the target order information includes the alternative goods finding information and the initial goods finding information; or replacing the initial goods finding information in the order information with the alternative goods finding information to obtain target order information, wherein the target order information comprises the alternative goods finding information.
Optionally, the order searching module 240 is configured to output, to the user, prompt information about whether to update the order information, where the prompt information includes the alternative goods finding information; and if the confirmation updating information of the user is received, updating the order information according to the alternative goods finding information to obtain target order information.
Optionally, the target order information includes a shipping address, and the order searching module 240 is configured to obtain a source density corresponding to the shipping address; determining a freight address searching range according to the freight source density; and searching the matched freight order for the user in the freight address searching range.
Optionally, the shipping address includes a shipping origin, and the source density is determined according to a shipping order quantity of the shipping origin.
Optionally, the order searching module 240 is configured to count historical location information of multiple users; acquiring the number of users at the freight address according to the historical positioning information; and determining the freight source density of the freight address according to the number of the users and the order quantity at the freight address.
Optionally, the target order information further includes a transportation price, and after the matched target shipping order is found for the user, the order finding module 240 is further configured to determine whether a source density of a destination of the target shipping order is smaller than a preset value; if so, increasing the transportation price in the target order information, and searching the matched freight order for the user again based on the new target order information; or sending a pricing prompt message to a publisher corresponding to the target freight order to prompt the publisher whether to increase the transportation price of the target freight order.
It should be noted that, for the convenience and brevity of description, the specific working procedure of the above-described apparatus may refer to the corresponding procedure in the foregoing method embodiment, and the description is not repeated herein.
Embodiments of the present application provide a readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, performs the method processes performed by an electronic device in the method embodiment shown in fig. 2.
The present embodiments disclose a computer program product comprising a computer program stored on a non-transitory computer readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform the methods provided by the above-described method embodiments, for example, comprising: receiving order information of a user, wherein the order information comprises initial goods searching information; acquiring operation information of the user for finding the goods on the freight platform; determining alternative goods finding information which is interested by the user according to the operation information; and determining target order information according to the alternative goods finding information, and finding a matched freight order for the user according to the target order information, wherein the target order information comprises the alternative goods finding information and/or initial goods finding information.
In summary, the embodiment of the present application provides an order processing method, an order processing device, an electronic device, and a readable storage medium, in which candidate goods-finding information that a user is interested in is determined according to operation information of the user for finding goods on a shipping platform, so as to determine target order information, so that a goods-finding requirement of the user can be obtained, and a change in the goods-finding requirement of the user is sensed, so that a matched shipping order can be found by relying on more information, so that goods finding is more accurate, and the goods-finding requirement of the user is better met.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one logical division, and there may be other divisions when actually implemented, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or units through some communication interfaces, and may be in an electrical, mechanical or other form.
In addition, units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
Furthermore, the functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.
In this document, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions.
The above description is only an example of the present application and is not intended to limit the scope of the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.
Claims (13)
1. An order processing method, characterized in that the method comprises:
receiving order information of a user, wherein the order information comprises initial goods searching information;
acquiring operation information of the user for finding the goods on the freight platform;
determining alternative goods finding information which is interested by the user according to the operation information;
and determining target order information according to the alternative goods finding information, and finding a matched freight order for the user according to the target order information, wherein the target order information comprises the alternative goods finding information and/or initial goods finding information.
2. The method of claim 1, wherein the operational information includes a number of views of the user through a shipment order published on the shipping platform; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and screening out candidate freight orders with browsing times larger than preset browsing times according to the browsing times, wherein the candidate goods finding information interested by the user comprises freight information in the candidate freight orders.
3. The method of claim 1, wherein the operational information includes a number of views by the user of information relating to shipping orders placed on the shipping platform; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and screening out candidate freight orders with the checking times larger than the preset checking times according to the checking times, wherein the candidate goods finding information interested by the user comprises the freight information in the candidate freight orders.
4. The method of claim 1, wherein the operational information includes trigger information for the user to contact a publisher on the shipping platform who published a shipping order; the determining the alternative goods-finding information interested by the user according to the operation information comprises:
and acquiring a candidate freight order contacted by the user according to the trigger information, wherein the candidate goods finding information interested by the user comprises freight information in the candidate freight order.
5. The method of claim 1, wherein determining target order information from the alternative pick information comprises:
adding the alternative goods searching information into the order information to obtain target order information, wherein the target order information comprises the alternative goods searching information and the initial goods searching information; or
Replacing the initial goods finding information in the order information with the alternative goods finding information to obtain target order information, wherein the target order information comprises the alternative goods finding information.
6. The method of claim 1, wherein determining target order information from the alternative pick information comprises:
outputting prompt information whether to update the order information to the user, wherein the prompt information comprises the alternative goods searching information;
and if the confirmation updating information of the user is received, updating the order information according to the alternative goods finding information to obtain target order information.
7. The method of any of claims 1-6, wherein the target order information includes a shipping address, and wherein finding a matching shipping order for the user based on the target order information comprises:
acquiring the freight source density corresponding to the freight address;
determining a freight address searching range according to the freight source density;
and searching the matched freight order for the user in the freight address searching range.
8. The method of claim 7, wherein the shipping address includes a shipping origin, and wherein the source density is determined based on a shipping order quantity at the shipping origin.
9. The method of claim 7, wherein the obtaining of the source density corresponding to the shipping address comprises:
counting historical positioning information of a plurality of users;
acquiring the number of users at the freight address according to the historical positioning information;
and determining the freight source density of the freight address according to the number of the users and the order quantity at the freight address.
10. The method of claim 7, wherein the target order information further includes a shipping price, and further comprising, after finding a matching target shipping order for the user:
judging whether the source density of the destination of the target freight order is smaller than a preset value;
if so, increasing the transportation price in the target order information, and searching the matched freight order for the user again based on the new target order information; or
And sending pricing prompt information to a publisher corresponding to the target freight order to prompt the publisher whether to increase the transportation price of the target freight order.
11. An order processing apparatus, characterized in that the apparatus comprises:
the information receiving module is used for receiving order information of a user, wherein the order information comprises initial goods searching information;
the operation information acquisition module is used for acquiring the operation information of the user for finding the goods on the freight platform;
the alternative goods searching information acquisition module is used for determining alternative goods searching information which is interesting to the user according to the operation information;
and the order searching module is used for determining target order information according to the alternative goods searching information and searching a matched freight order for the user according to the target order information, wherein the target order information comprises the alternative goods searching information and/or the initial goods searching information.
12. An electronic device comprising a processor and a memory, the memory storing computer readable instructions that, when executed by the processor, perform the method of any of claims 1-10.
13. A readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the method according to any one of claims 1-10.
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