CN113051492A - Method and device for inquiring information of bank outlets - Google Patents

Method and device for inquiring information of bank outlets Download PDF

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Publication number
CN113051492A
CN113051492A CN202110486001.1A CN202110486001A CN113051492A CN 113051492 A CN113051492 A CN 113051492A CN 202110486001 A CN202110486001 A CN 202110486001A CN 113051492 A CN113051492 A CN 113051492A
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CN
China
Prior art keywords
information
bank
banking
service
target service
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Pending
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CN202110486001.1A
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Chinese (zh)
Inventor
党娜
李�昊
刘洋
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Bank of China Ltd
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Bank of China Ltd
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Publication date
Application filed by Bank of China Ltd filed Critical Bank of China Ltd
Priority to CN202110486001.1A priority Critical patent/CN113051492A/en
Publication of CN113051492A publication Critical patent/CN113051492A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • G06F16/9537Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/29Geographical information databases
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/957Browsing optimisation, e.g. caching or content distillation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

Abstract

The invention discloses a method and a device for inquiring bank outlet information, which relate to the technical field of mobile interconnection, and the method comprises the following steps: receiving service information of a user transacting a target service through a client; outputting link information of one or more banking outlets transacting the target service according to the service information of the target service, wherein the link information is used for linking to an H5 page of the corresponding banking outlet; and under the condition that the link information of any banking network node is detected to be selected, opening an H5 page of the corresponding banking network node, wherein the H5 page at least comprises the following steps: and (4) the business handling state information of the bank outlets. The invention can enable the user to quickly select the bank branch most suitable for handling the business, and the bank branch goes to the site of the bank branch to handle the corresponding business, thereby improving the business handling efficiency and enhancing the user experience.

Description

Method and device for inquiring information of bank outlets
Technical Field
The invention relates to the technical field of mobile internet, in particular to a method and a device for inquiring information of bank outlets.
Background
This section is intended to provide a background or context to the embodiments of the invention that are recited in the claims. The description herein is not admitted to be prior art by inclusion in this section.
With the popularization of the mobile internet technology in the banking field, users can handle most banking services on line through platforms such as mobile banking and internet banking, but some services (for example, large-amount deposit and withdrawal services) must go to banking outlets for handling. In order to facilitate the business handling of users, each large bank can set up a plurality of bank outlets, and different bank outlets have some differences in the types of the handled businesses.
At present, when a user wants to go to a bank outlet to handle a certain service, the user usually searches a bank name on a Baidu map or a Gaode map to search a corresponding outlet, the method is not only inefficient, but also the bank outlet nearest to the user can not always handle the service the user wants to handle, for the bank outlet which can handle the service the user wants to handle, the user can wait for a long time to handle the corresponding service at the bank outlet due to more number of people the outlet handles on site, the longer time of the user is delayed, and the user experience is poorer.
Disclosure of Invention
The embodiment of the invention provides a method for inquiring information of a bank outlet, which is used for solving the technical problem that the service handling condition of the bank outlet is difficult to know in the scheme of searching the bank outlet based on map software in the prior art, and comprises the following steps: receiving service information of a user transacting a target service through a client; outputting link information of one or more banking outlets transacting the target service according to the service information of the target service, wherein the link information is used for linking to an H5 page of the corresponding banking outlet; and under the condition that the link information of any banking network node is detected to be selected, opening an H5 page of the corresponding banking network node, wherein the H5 page at least comprises the following steps: and (4) the business handling state information of the bank outlets.
The embodiment of the invention also provides a device for inquiring the information of the bank outlets, which is used for solving the technical problem that the service handling condition of the bank outlets is difficult to know in the scheme of searching the bank outlets based on map software in the prior art, and comprises the following components: the service information acquisition module is used for receiving service information of a target service transacted by a user through a client; the website information searching module is used for outputting link information of one or more banking websites transacting the target service according to the service information of the target service, wherein the link information is used for being linked to an H5 page of the corresponding banking website; the website information display module is used for opening an H5 page of a corresponding banking website under the condition that the link information of any banking website is detected to be selected, wherein the H5 page at least comprises: and (4) the business handling state information of the bank outlets.
The embodiment of the invention also provides computer equipment for solving the technical problem that the service handling condition of the bank outlets is difficult to know in the scheme of searching the bank outlets based on map software in the prior art.
The embodiment of the invention also provides a computer readable storage medium, which is used for solving the technical problem that the service handling condition of the bank outlets is difficult to know in the scheme of searching the bank outlets based on map software in the prior art.
After receiving service information of a target service transacted by a user through a client, according to the service information of the target service, link information of one or more banking outlets transacting the target service is output, wherein the link information is used for linking to an H5 page of a corresponding banking outlet, and when the link information of any banking outlet is detected to be selected, an H5 page of the corresponding banking outlet is opened, and service transaction state information of the banking outlets is displayed through the H5 page.
Compared with the technical scheme of searching for the bank outlets based on map software in the prior art, the embodiment of the invention searches for the bank outlets which handle corresponding business according to the business information of the business to be handled, and then links to the H5 page which displays the business handling state information of the bank outlets through the link information of the bank outlets, so that a user can quickly select the bank outlets which are most suitable for handling the business, and the bank outlets can go to the site of the bank outlets to handle the corresponding business, thereby improving the business handling efficiency and enhancing the user experience.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts. In the drawings:
fig. 1 is a flowchart of a method for querying information of a bank branch in an embodiment of the present invention;
fig. 2 is a flowchart of a banking outlet searching process provided in the embodiment of the present invention;
fig. 3 is a schematic diagram of an apparatus for querying information of banking outlets according to an embodiment of the present invention;
fig. 4 is a schematic diagram of an optional query device for information of banking outlets in an embodiment of the present invention;
fig. 5 is a schematic diagram of a computer device provided in an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The exemplary embodiments and descriptions of the present invention are provided to explain the present invention, but not to limit the present invention.
The embodiment of the invention provides a method for inquiring bank branch information, fig. 1 is a flow chart of the method for inquiring the bank branch information provided in the embodiment of the invention, and as shown in fig. 1, the method comprises the following steps:
s101, receiving service information of a user transacting a target service through a client;
optionally, the client in the embodiment of the present invention is a mobile banking client. When a user transacts business through a mobile banking client, if the user encounters the business which can not be transacted online, the user can be prompted that the current business to be transacted needs to go to a banking outlet for field transaction, and business information of the business is acquired at the same time, so that one or more banking outlets capable of transacting the business can be searched according to the acquired business information.
In the specific implementation, a service reservation module can be arranged on the mobile banking client so that a user can reserve the service which is transacted at the banking outlets, and in this case, one or more banking outlets which can transact the service can be searched according to the service information input by the user through the service reservation module. Optionally, the service subscription module may support the user to input the information of the subscribed service in a voice manner, so as to further improve the user experience of the user in subscribing and transacting the service.
And S102, outputting link information of one or more banking outlets transacting the target service according to the service information of the target service, wherein the link information is used for linking to the H5 page of the corresponding banking outlet.
It should be noted that, because the types of the services handled by the respective banking outlets may be different, and the banking outlet closest to the user may not be able to handle the service that the user wants to handle, in the embodiment of the present invention, one or more banking outlets that can handle the target service are found according to the service information of the target service that the user wants to handle, so as to prevent the user from going to a banking outlet that cannot handle the target service.
Further, after each bank outlet capable of handling the target service is found out, because the service handling state of each bank outlet is different, the number of queuing people for handling the target service of some bank outlets is large, and the number of queuing people for handling the target service of some bank outlets is small, in the embodiment of the invention, after one or more bank outlets capable of handling the target service are found out according to the service information of the target service, the service handling state information of each bank outlet can be displayed, so that a user can preferentially select the bank outlet with the small number of queuing people to handle the service, and the condition of long-time waiting is avoided. In order to better display the information of the bank outlets, in the embodiment of the invention, after one or more bank outlets capable of handling the target service are found out, the link information of each bank outlet is displayed, and the link information of each bank outlet can be linked to the outlet information display page of the corresponding bank outlet so as to display the service handling state information of the bank outlet.
S103, under the condition that the link information of any banking site is detected to be selected, opening an H5 page of the corresponding banking site, wherein the H5 page at least comprises: and (4) the business handling state information of the bank outlets.
Because the H5 page can realize cross-platform access without too much adaptation work, and can be accessed by opening a website without downloading by a user, in the embodiment of the invention, the service handling state information of each bank branch is displayed through the H5 page. By clicking the link information of each bank outlet, the H5 page of the corresponding bank outlet can be opened, and the service handling state information of the bank outlet is displayed, so that a user can determine whether to go to the site of the bank outlet to handle the service according to the service handling state information of the bank outlet. By checking the service transaction state information of each bank branch, the user can select a bank branch which is most suitable for the requirement of the user to handle the target service.
Optionally, the service transaction status information at least includes: the number of queuing people currently transacting the target service.
In an embodiment, in the query method of information of a bank branch point provided in the embodiment of the present invention, the output H5 page of the bank branch point may further include, but is not limited to, the following information: environmental information around the bank outlets, parking lot information, and outlet layout information. The information of the bank outlets is displayed in an all-round mode through the H5 page, and therefore a user can select the most suitable bank outlet to handle business according to the self condition. For example, when a user drives to a bank outlet to handle business, parking lot information of the bank outlet is considered preferentially.
In order to further improve the user experience, in an embodiment, as shown in fig. 2, the method for querying information at a banking site provided in the embodiment of the present invention may search for one or more banking sites handling a target service by the following steps:
s201, acquiring geographic position information of a client;
s202, searching link information of one or more bank outlets transacting the target service and having a distance within a preset range according to the geographical position information of the client;
and S203, outputting the link information of each bank website transacting the target service and having the distance within the preset range according to the sequence of the distance from near to far.
It should be noted that, when receiving service information of a user transacting a target service through a client, the geographic location information of the client can be located, and then one or more banking outlets which can transact the target service and are located within a preset range are found out, and link information of each banking outlet which transacts the target service and is located within the preset range is displayed according to a sequence from near to far, so that the user can quickly select the banking outlet which meets the requirements of the user and is closest to the user.
Based on the same inventive concept, the embodiment of the present invention further provides an inquiry apparatus for information of banking outlets, as described in the following embodiments. Because the principle of the device for solving the problems is similar to the method for inquiring the information of the bank outlets, the implementation of the device can refer to the implementation of the method for inquiring the information of the bank outlets, and repeated parts are not described again.
Fig. 3 is a schematic diagram of an inquiry apparatus for information of banking outlets provided in an embodiment of the present invention, as shown in fig. 3, the apparatus includes: a service information acquisition module 31, a network node information search module 32 and a network node information display module 33.
The service information acquiring module 31 is configured to receive service information of a target service transacted by a user through a client; the website information searching module 32 is configured to output link information of one or more banking websites transacting the target service according to the service information of the target service, where the link information is used to link to an H5 page of the corresponding banking website; the website information display module 33 is configured to open an H5 page of a corresponding banking website when detecting that the link information of any banking website is selected, where the H5 page at least includes: and (4) the business handling state information of the bank outlets.
It should be noted here that the service information obtaining module 31, the website information searching module 32, and the website information presenting module 333 correspond to S101 to S103 in the method embodiment, and the modules are the same as the examples and application scenarios realized by the corresponding steps, but are not limited to the contents disclosed in the method embodiment. It should be noted that the modules described above as part of an apparatus may be implemented in a computer system such as a set of computer-executable instructions.
In an embodiment, as shown in fig. 4, in the query device for information of banking outlets provided in the embodiment of the present invention, the outlet information search module 32 may specifically include: a client position information acquisition unit 321, a website search unit 322, and a website information output unit 323.
The client location information obtaining unit 321 is configured to obtain geographic location information of the client; the website searching unit 322 is configured to search link information of one or more banking websites which transact the target service and whose distance is within a preset range according to the geographic location information of the client; and a website information output unit 323 for outputting link information of each banking website transacting the target service and having a distance within a preset range in order of distance from near to far.
It should be noted here that the client location information obtaining unit 321, the website searching unit 322, and the website information output unit 323 correspond to S201 to S203 in the method embodiment, and the modules are the same as the examples and application scenarios implemented by the corresponding steps, but are not limited to the disclosure of the method embodiment. It should be noted that the modules described above as part of an apparatus may be implemented in a computer system such as a set of computer-executable instructions.
Optionally, in the query device for information of a bank branch provided in the embodiment of the present invention, the client is a mobile banking client.
Optionally, in the query device for information of a bank outlet provided in the embodiment of the present invention, in the H5 page opened by the outlet information displaying module 33, the displayed service transaction status information of the bank outlet at least includes: the number of queuing people currently transacting the target service.
Optionally, in the query device for information of a bank branch provided in the embodiment of the present invention, the H5 page opened by the branch information display module 33 further includes: environmental information around the bank outlets, parking lot information, and outlet layout information.
Based on the same inventive concept, an embodiment of the present invention further provides a computer device, so as to solve the technical problem that it is difficult to know the transaction condition of banking outlets in a solution of searching banking outlets based on map software in the prior art, and fig. 5 is a schematic diagram of a computer device provided in an embodiment of the present invention, as shown in fig. 5, the computer device 50 includes a memory 501, a processor 502, and a computer program stored in the memory 501 and operable on the processor 502, and the processor 502 implements the above-mentioned method for querying information of banking outlets when executing the computer program.
Based on the same inventive concept, the embodiment of the invention further provides a computer readable storage medium, which is used for solving the technical problem that the service handling condition of the bank outlets is difficult to know in the prior art of searching the bank outlets based on map software.
In summary, according to the query method, the query device, the computer device, and the computer readable storage medium of bank outlets information provided in the embodiments of the present invention, after receiving the service information of the target service transacted by the user through the client, according to the service information of the target service, link information of one or more bank outlets transacting the target service is output, where the link information is used to link to an H5 page of a corresponding bank outlet, and when detecting that the link information of any bank outlet is selected, the H5 page of the corresponding bank outlet is opened, and the service transaction status information of the bank outlet is displayed through the H5 page.
Compared with the technical scheme of searching for the bank outlets based on map software in the prior art, the embodiment of the invention searches for the bank outlets which handle corresponding business according to the business information of the business to be handled, and then links to the H5 page which displays the business handling state information of the bank outlets through the link information of the bank outlets, so that a user can quickly select the bank outlets which are most suitable for handling the business, and the bank outlets can go to the site of the bank outlets to handle the corresponding business, thereby improving the business handling efficiency and enhancing the user experience.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (12)

1. A method for inquiring bank outlet information is characterized by comprising the following steps:
receiving service information of a user transacting a target service through a client;
according to the service information of the target service, outputting link information of one or more banking outlets handling the target service, wherein the link information is used for linking to an H5 page of the corresponding banking outlet;
under the condition that the link information of any banking network node is detected to be selected, opening an H5 page of the corresponding banking network node, wherein the H5 page at least comprises: and (4) the business handling state information of the bank outlets.
2. The method of claim 1, wherein outputting link information of one or more banking outlets transacting the target service according to the service information of the target service comprises:
acquiring the geographical position information of the client;
searching link information of one or more bank outlets transacting the target service and having a distance within a preset range according to the geographical position information of the client;
and outputting link information of each bank branch transacting the target service and having a distance within a preset range according to the sequence of the distance from near to far.
3. The method of claim 1 or 2, wherein the client is a cell phone banking client.
4. A method according to claim 1 or 2, wherein the service transaction status information comprises at least: the number of queuing people currently transacting the target service.
5. The method of claim 1 or 2, wherein the H5 page further comprises: environmental information around the bank outlets, parking lot information, and outlet layout information.
6. An inquiry device of bank outlet information is characterized by comprising:
the service information acquisition module is used for receiving service information of a target service transacted by a user through a client;
the system comprises a network node information searching module, a network node information searching module and a network node information searching module, wherein the network node information searching module is used for outputting link information of one or more banking network nodes handling a target service according to service information of the target service, and the link information is used for linking to an H5 page of the corresponding banking network node;
the website information display module is configured to open an H5 page of a corresponding banking website when detecting that link information of any banking website is selected, where the H5 page at least includes: and (4) the business handling state information of the bank outlets.
7. The apparatus of claim 6, wherein said mesh point information lookup module comprises:
a client position information obtaining unit, configured to obtain geographic position information of the client;
the network node searching unit is used for searching link information of one or more bank network nodes which transact the target service and have a distance within a preset range according to the geographical position information of the client;
and the website information output unit is used for outputting the link information of each bank website transacting the target service and having a distance within a preset range according to the sequence of the distance from near to far.
8. The apparatus of claim 6 or 7, wherein the client is a cell phone banking client.
9. An apparatus according to claim 6 or 7, wherein the service transaction status information comprises at least: the number of queuing people currently transacting the target service.
10. The apparatus of claim 6 or 7, wherein the H5 page further comprises: environmental information around the bank outlets, parking lot information, and outlet layout information.
11. A computer device comprising a memory, a processor and a computer program stored on the memory and operable on the processor, wherein the processor implements the method of querying bank branch information according to any one of claims 1 to 5 when executing the computer program.
12. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for executing the method of inquiring banking site information according to any one of claims 1 to 5.
CN202110486001.1A 2021-04-30 2021-04-30 Method and device for inquiring information of bank outlets Pending CN113051492A (en)

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Cited By (1)

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Publication number Priority date Publication date Assignee Title
CN114710460A (en) * 2022-02-28 2022-07-05 深圳腾银信息咨询有限责任公司 Enterprise WeChat adding method, device, system and medium based on geographic position

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CN109657825A (en) * 2018-12-15 2019-04-19 深圳壹账通智能科技有限公司 A kind of inquiry shows the method and relevant device of bank agency information
CN110493184A (en) * 2019-07-09 2019-11-22 深圳壹账通智能科技有限公司 The processing method of login page, device, electronic device in the client

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US20160291844A1 (en) * 2013-12-31 2016-10-06 Tencent Technology (Shenzhen) Co., Ltd. Method and apparatus for opening a data processing page
CN109657825A (en) * 2018-12-15 2019-04-19 深圳壹账通智能科技有限公司 A kind of inquiry shows the method and relevant device of bank agency information
CN110493184A (en) * 2019-07-09 2019-11-22 深圳壹账通智能科技有限公司 The processing method of login page, device, electronic device in the client

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Publication number Priority date Publication date Assignee Title
CN114710460A (en) * 2022-02-28 2022-07-05 深圳腾银信息咨询有限责任公司 Enterprise WeChat adding method, device, system and medium based on geographic position
CN114710460B (en) * 2022-02-28 2023-11-24 深圳耀金信息咨询有限责任公司 Enterprise WeChat adding method, device, system and medium based on geographic position

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