CN112911207A - Calling method and intelligent talkback system - Google Patents
Calling method and intelligent talkback system Download PDFInfo
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- CN112911207A CN112911207A CN202011224158.9A CN202011224158A CN112911207A CN 112911207 A CN112911207 A CN 112911207A CN 202011224158 A CN202011224158 A CN 202011224158A CN 112911207 A CN112911207 A CN 112911207A
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- outdoor unit
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- 238000000034 method Methods 0.000 title claims abstract description 26
- 238000004891 communication Methods 0.000 claims abstract description 52
- 238000004590 computer program Methods 0.000 description 6
- 238000010586 diagram Methods 0.000 description 6
- 230000006870 function Effects 0.000 description 3
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/18—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
- H04N7/183—Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast for receiving images from a single remote source
- H04N7/186—Video door telephones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1046—Call controllers; Call servers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1096—Supplementary features, e.g. call forwarding or call holding
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
Abstract
The application discloses a calling method and an intelligent intercom system, wherein the calling method comprises the following steps: the outdoor unit sends a call request to the indoor unit by a first communication protocol, wherein the call request carries at least one of the serial number of the outdoor unit, the call number of the outdoor unit and the session identifier; if the indoor unit does not respond to the call request within the preset time, the outdoor unit sends the call request to a preset mobile terminal by a second communication protocol; and if the preset mobile terminal does not respond to the call request within the preset time, the outdoor unit calls the preset mobile terminal according to the prestored call number by using a third communication protocol. The calling method provided by the application can improve the probability of successful calling.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a calling method and an intelligent intercom system.
Background
The visual intercom product has become the standard of modern communities, thereby greatly facilitating the access management of owners and visitors and simultaneously improving the safety of the communities.
The inventor of the application finds that although the types of the current visible intercom products are more, no product can cover all network paths, and the call success is not facilitated.
Disclosure of Invention
The technical problem mainly solved by the application is to provide a calling method and an intercom system, which can improve the probability of successful calling.
In order to solve the technical problem, the application adopts a technical scheme that: there is provided a calling method, the method comprising: the method comprises the steps that an outdoor unit sends a call request to an indoor unit through a first communication protocol, wherein the call request carries at least one of the serial number of the outdoor unit, the call number of the outdoor unit and a session identifier; if the indoor unit does not respond to the call request within the preset time, the outdoor unit sends the call request to a preset mobile terminal by a second communication protocol; and if the preset mobile terminal does not respond to the call request within the preset time, the outdoor unit calls the preset mobile terminal according to a prestored call number by using a third communication protocol.
In order to solve the above technical problem, another technical solution adopted by the present application is: the intelligent intercom system comprises an outdoor unit, an indoor unit and a mobile terminal; the outdoor unit sends a call request to the indoor unit by a first communication protocol, wherein the call request carries at least one of the serial number of the outdoor unit, the call number of the outdoor unit and the session identifier; if the outdoor unit judges that the indoor unit does not respond to the call request within the preset time, the outdoor unit sends the call request to a preset mobile terminal by a second communication protocol; and if the outdoor unit judges that the preset mobile terminal does not respond to the call request within the preset time, the outdoor unit calls the preset mobile terminal according to a prestored call number by using a third communication protocol.
The beneficial effect of this application is: according to the calling method, the outdoor unit firstly sends a calling request to the indoor unit through the first communication protocol, if the indoor unit does not respond to the calling request, the outdoor unit sends the calling request to the preset mobile terminal through the second communication protocol, and if the preset mobile terminal still does not respond to the calling request, the outdoor unit calls the preset mobile terminal through the third communication protocol according to the prestored calling number, so that the probability of successful calling is improved by integrating various network paths.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts. Wherein:
FIG. 1 is a schematic block diagram of an embodiment of the intelligent intercom system of the present application;
FIG. 2 is a flow chart illustrating an embodiment of a calling method of the present application;
FIG. 3 is a schematic block diagram of an embodiment of the intelligent intercom system of the present application;
FIG. 4 is a schematic structural diagram of an embodiment of a computer storage medium according to the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
Before describing the calling method of the present application, first, an intelligent intercom system related to the present application is described, referring to fig. 1, the intelligent intercom system 100 includes an outdoor unit 110, an indoor unit 120, and a mobile terminal 130, wherein the outdoor unit 110 communicates with the indoor unit 120 and the mobile terminal 130 through a cloud server 140.
Referring to fig. 2, fig. 2 is a schematic flow chart diagram of an embodiment of a calling method of the present application, the method including:
s110: the outdoor unit 110 sends a call request to the indoor unit 120 according to the first communication protocol.
Specifically, the call request carries at least one of the number of the outdoor unit 110, the call number of the outdoor unit 110, and the session identifier, for example, the call request carries one, two, or three of the number of the outdoor unit 110, the call number of the outdoor unit 110, and the session identifier.
The outdoor unit 110 is installed outdoors, the indoor units 120 are installed indoors, and the outdoor unit 110 and the indoor units 120 are installed with corresponding communication software, wherein the outdoor unit 110 can send a call request to the indoor units 120 or receive a call request sent by the indoor units 120, and similarly, the indoor units 120 can receive a call request sent by the outdoor unit 110 or send a call request to the outdoor unit 110.
When there is a visitor, the visitor requests a voice call or a video call with the owner by operating a corresponding room number on the outdoor unit 110, and the outdoor unit 110 first transmits a call request to the indoor unit 120 in a first communication protocol after receiving the operation of the visitor.
The outdoor unit 110 sends the call request according to the first communication protocol, that is, the outdoor unit 110 requests the indoor unit 120 to perform a voice call or a video call through installed communication software.
S120: if the indoor unit 120 does not respond to the call request within the preset time, the outdoor unit 110 sends the call request to the preset mobile terminal 130 according to the second communication protocol.
Specifically, the indoor unit 120 prompts the owner in a manner such as ringing, lighting, vibration, and the like, after receiving the call request transmitted from the outdoor unit 110.
The responding of the indoor unit 120 to the call request sent by the outdoor unit 110 means that the indoor unit 120 responds to the call request sent by the outdoor unit 110, and specifically includes that the indoor unit 120 responds to the call request of the outdoor unit 110 (i.e., a user operates the indoor unit 120 to connect a voice call or a video call initiated by the outdoor unit 110, and then a visitor can perform a voice call or a video call with a business owner), and the indoor unit 120 rejects the call request of the outdoor unit 110 (i.e., the user operates the indoor unit 120 to reject the voice call or the video call initiated by the outdoor unit 110).
The indoor unit 120 does not respond to the call request within the preset time, which indicates that there is no person in the room at this time with a high probability, and then sends the call request to the preset mobile terminal 130 in the second communication protocol.
The preset mobile terminal 130 is also installed with communication software, and the communication software corresponds to the communication software on the outdoor unit 110.
The outdoor unit 110 sends the call request to the preset mobile terminal 130 in the second communication protocol means that the outdoor unit 110 requests the mobile terminal 130 to perform a voice call or a video call through installed communication software.
S130: if the predetermined mobile terminal 130 does not respond to the call request within the predetermined time, the outdoor unit 110 calls the predetermined mobile terminal 130 according to the pre-stored call number by using the third communication protocol.
Specifically, similar to the indoor unit 120 responding to the call request sent by the outdoor unit 110, the mobile terminal 130 responding to the call request sent by the outdoor unit 110 means that the mobile terminal 130 reacts to the call request sent by the outdoor unit 110.
However, if the mobile terminal 130 does not respond to the call request within the preset time, it is likely that the mobile terminal 130 is in a disconnected state or the mobile terminal is not near the user, and at this time, the outdoor unit 110 calls the preset mobile terminal 130 according to the pre-stored call number by using the third communication protocol.
The step of calling the preset mobile terminal 130 according to the third communication protocol based on the pre-stored calling number means that the outdoor unit 110 requests to communicate with the mobile terminal 130 through a network provided by an operator (telecommunication, internet or mobile).
At this time, it should be noted that the mobile terminal 130 in the "outdoor unit 110 sends the call request to the preset mobile terminal 130 in the second communication protocol" and the mobile terminal 130 in the "outdoor unit 110 calls the preset mobile terminal 130 in the third communication protocol according to the pre-stored call number" may be the same mobile terminal, or may not be the same mobile terminal, but both are terminals preset by the user, which is specifically determined by the setting condition of the user. And the mobile terminal 130 in the "outdoor unit 110 calls the preset mobile terminal 130 according to the prestored calling number with the third communication protocol" may not be installed with the communication software.
In this embodiment, the outdoor unit 110 first sends a call request to the indoor unit 120 according to the first communication protocol, if the indoor unit 120 does not respond to the call request, the outdoor unit 110 sends a call request to the preset mobile terminal 130 according to the second communication protocol, and if the preset mobile terminal 130 still does not respond to the call request, the outdoor unit 110 calls the preset mobile terminal 130 according to the pre-stored call number according to the third communication protocol, so as to integrate various network paths and improve the probability of successful call.
In the present embodiment, considering that there may be a plurality of rooms in the owner's home, in order to facilitate the owner's listening, as shown in fig. 1, the indoor unit 120 is configured to include an indoor host 121 and at least one indoor extension 122 that establishes a communication connection with the indoor host 121, where the number of the indoor extensions 122 may be one, two, three or more, and the indoor host 121 may establish a communication connection with the at least one indoor extension 122 through a wired network, a wireless network, bluetooth, or the like.
Generally, the indoor host 121 may be installed at a gate, and the indoor extensions 122 are installed in a room.
At this time, step S110 specifically includes: the outdoor unit 110 sends a call request to the indoor host 121 according to the first communication protocol, so that the indoor host 121 forwards the call request to at least one indoor extension 122 after receiving the call request.
Specifically, the outdoor unit 110 only sends the call request to the indoor host 121, the indoor host 121 forwards the call request to at least one indoor extension 122 after receiving the call request, and then the indoor host 121 and the indoor extension 122 prompt the owner at the same time, and finally the owner can optionally operate any device to respond to the call of the outdoor unit 110.
Meanwhile, the owner can perform all the same operations on the indoor host 121 and the indoor extension 122, that is, the owner does not give priority to the indoor host 121 and the indoor extension 122.
In other embodiments, step S130 may also be to simultaneously send the call request to the indoor host 121 and the at least one indoor extension 122 according to the first communication protocol.
In this embodiment, the sending, by the outdoor unit 110, the call request to the preset mobile terminal 130 by using the second communication protocol specifically includes: the outdoor unit 110 generates a push message according to the call request, and then sends the push message to the preset mobile terminal 130 in the second communication protocol, so that the mobile terminal 130 starts a corresponding application program after receiving the push message, and then sends a reverse call request to the outdoor unit 110.
Specifically, the outdoor unit 110 generates a push message according to the call request, and then sends the push message to the mobile terminal 130. In other embodiments, the outdoor unit 110 may send the call request to the cloud server 140, then the cloud server 140 generates a push message according to the call request, and finally the cloud server 140 sends the push message to the preset mobile terminal 130.
Meanwhile, after receiving the push message, the mobile terminal 130 displays the push message in a manner of a short message, a message notification bar, and the like, and after receiving an operation of the user such as clicking, sliding, and the like, the mobile terminal 130 starts corresponding communication software (application program), and then sends a reverse call request to the outdoor unit 110.
However, after the mobile terminal 130 receives the push message, the user may not operate immediately, and when the user operates, the visitor may leave, and at this time, if the mobile terminal 130 further sends a reverse call request to the outdoor unit 110, the resource is wasted, so to avoid this, before the mobile terminal 130 sends the reverse call request to the outdoor unit 110, the mobile terminal 130 may further determine whether a time interval between a time point of receiving the push message and a current time point exceeds a preset time interval, if not, it indicates that the probability of the visitor leaving is small, at this time, the reverse call request is sent to the outdoor unit 110, and if it exceeds, it indicates that the probability of the visitor leaving is large, and the reverse call request is not sent to the outdoor unit 110.
Meanwhile, when the outdoor unit 110 receives the reverse call request, it is further determined whether the reverse call request matches the call request sent by the outdoor unit 110, if yes, the outdoor unit 110 accesses the reverse call request, that is, the outdoor unit 110 reminds the visitor in a manner such as ringing, vibration, and the like, and if not, the outdoor unit 110 rejects the reverse call request, that is, the outdoor unit 110 does not remind the visitor in any reminding manner.
The method for the outdoor unit 110 to determine whether the received reverse call request matches the call request sent by the received reverse call request may be to determine whether the session identifier carried by the received reverse call request and the call request sent by the received reverse call request are consistent, or whether the outdoor unit number carried by the reverse call request is correct, and in summary, how to determine whether the received reverse call request matches the call request sent by the received reverse call request is not limited in this application.
In the present embodiment, the owner may remotely operate the outdoor unit 110, for example, to open a door or alarm, by using the indoor unit 120 or the mobile terminal 130 (may be the mobile terminal 130 that receives the call request in the second communication protocol or may be the mobile terminal 130 that receives the call in the third communication protocol).
Specifically, the owner may operate the indoor unit 120 or the mobile terminal 130 (e.g., press a specific key, input a specific gesture, fingerprint, etc.) to send an unlocking request to the outdoor unit 110, and the outdoor unit 110 sends an unlocking instruction to the associated lock to unlock the lock after receiving the unlocking request.
Or, when the owner finds that the visitor has an illegal intention, the owner may operate the indoor unit 120 or the mobile terminal 130 (e.g., press a specific key, input a specific gesture, a fingerprint, etc.) to send an alarm request to the outdoor unit 110, and the outdoor unit 110 sends the alarm request to the management center after receiving the alarm request, starts a camera function to capture and/or record a video, and sends the captured image and/or the recorded video to the management center for identification or authentication.
In other embodiments, the indoor unit 120 and the mobile terminal 130 may directly send an alarm request to the management center, and the outdoor unit 110 may start the camera function to capture and/or record a video.
In this embodiment, when the indoor unit 120 or the mobile terminal 130 communicates with the outdoor unit 110, the indoor unit 120 or the mobile terminal 130 can record voice and/or video of the communication and can play back the voice and/or video at any time.
Referring to fig. 3, fig. 3 is a schematic structural diagram of an embodiment of the intelligent intercom system of the present application. The intelligent intercom system 200 includes an outdoor unit 210, an indoor unit 220 and a mobile terminal 230, wherein the outdoor unit 210 communicates with the indoor unit 220 and the mobile terminal 230 respectively through a cloud server 240.
Specifically, the outdoor unit 210 sends a call request to the indoor unit 220 according to a first communication protocol, where the call request carries at least one of a number of the outdoor unit 210, a call number of the outdoor unit 210, and a session identifier; if the outdoor unit 210 determines that the indoor unit 220 does not respond to the call request within the preset time, the outdoor unit 210 sends the call request to the preset mobile terminal 230 according to the second communication protocol; if the outdoor unit 210 determines that the preset mobile terminal 230 does not respond to the call request within the preset time, the outdoor unit 210 calls the preset mobile terminal 230 according to the pre-stored call number by using the third communication protocol.
In one embodiment, the indoor unit 220 includes an indoor host 221 and at least one indoor extension 222 that establishes a communication connection with the indoor host 221; the outdoor unit 210 is specifically configured to: sending a call request to the indoor host 221 in a first communication protocol; the indoor host 221 is specifically configured to: after receiving the call request, the call request is forwarded to at least one indoor extension 222.
In one embodiment, the outdoor unit 110 is further configured to: generating a push message according to the call request, and then sending the push message to a preset mobile terminal 130 by a second communication protocol;
the mobile terminal 130 is further configured to: after receiving the push message, the corresponding application program is started, and then a reverse call request is sent to the outdoor unit 110.
In one embodiment, the mobile terminal 130 is further configured to: judging whether the time interval between the time point of receiving the call request and the current time point exceeds a preset time interval or not; if the judgment result shows that the current time does not exceed the preset time, a reverse calling request is sent to the outdoor unit 110; if the determination result is over, the reverse call request is not transmitted to the outdoor unit 110.
In one embodiment, the outdoor unit 110 is further configured to: after receiving a reverse call request sent by the mobile terminal 130, determining whether the reverse call request matches the call request; if the judgment result is matched, accessing a reverse calling request; if not, then refusing the reverse calling request.
In one embodiment, the outdoor unit 210 is further configured to: after receiving the alarm request, sending the alarm request to a management center, starting a camera shooting function to shoot and/or record a video, and sending the shot image and/or the recorded video to the management center.
In one embodiment: after receiving the unlocking request, the outdoor unit 210 sends an unlocking instruction to the associated lock to unlock the lock.
The steps performed by the outdoor unit 210, the steps performed by the indoor unit 120, and the steps performed by the mobile terminal 230 in the above embodiments are performed by the indoor unit 220, and the steps performed by the mobile terminal 130 in the above embodiments by the mobile terminal 230 in this embodiment, and detailed steps can be referred to the above embodiments and are not described herein again.
Referring to fig. 4, fig. 4 is a schematic structural diagram of an embodiment of a storage medium according to the present application. The computer storage medium 400 stores a computer program 410, the computer program 410 being executable by a processor to implement the steps of any of the methods described above.
The computer storage medium 400 may be a device that can store the computer program 410, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk, or may be a server that stores the computer program 410, and the server may send the stored computer program 410 to another device for operation, or may self-operate the stored computer program 410.
The above description is only for the purpose of illustrating embodiments of the present application and is not intended to limit the scope of the present application, and all modifications of equivalent structures and equivalent processes, which are made by the contents of the specification and the drawings of the present application or are directly or indirectly applied to other related technical fields, are also included in the scope of the present application.
Claims (10)
1. A method for calling, the method comprising:
the method comprises the steps that an outdoor unit sends a call request to an indoor unit through a first communication protocol, wherein the call request carries at least one of the serial number of the outdoor unit, the call number of the outdoor unit and a session identifier;
if the indoor unit does not respond to the call request within the preset time, the outdoor unit sends the call request to a preset mobile terminal by a second communication protocol;
and if the preset mobile terminal does not respond to the call request within the preset time, the outdoor unit calls the preset mobile terminal according to a prestored call number by using a third communication protocol.
2. The method of claim 1, wherein the step of sending the call request to the preset mobile terminal by the outdoor unit in a second communication protocol comprises:
the outdoor unit generates a push message according to the call request, and then sends the push message to the preset mobile terminal according to the second communication protocol, so that the mobile terminal starts a corresponding application program after receiving the push message, and then sends a reverse call request to the outdoor unit.
3. The method of claim 2, before the mobile terminal sends the reverse call request to the outdoor unit, further comprising:
the mobile terminal judges whether the time interval between the time point of receiving the push message and the current time point exceeds a preset time interval or not;
if the judgment result shows that the reverse calling request does not exceed the preset threshold value, the reverse calling request is sent to the outdoor unit;
and if the judgment result is over, the reverse calling request is not sent to the outdoor unit.
4. The method of claim 2, further comprising:
after receiving the reverse call request sent by the mobile terminal, the outdoor unit judges whether the reverse call request is matched with the call request;
if the two are matched, accessing the reverse call request;
and if the judgment result is not matched, rejecting the reverse calling request.
5. The method of claim 1, further comprising:
the outdoor unit sends the alarm request to a management center after receiving the alarm request, starts a camera shooting function to shoot and/or record videos, and sends the shot images and/or the recorded videos to the management center.
6. The method of claim 1, further comprising:
and after receiving the unlocking request, the outdoor unit sends an unlocking instruction to the associated lock so as to unlock the lock.
7. An intelligent intercom system is characterized by comprising an outdoor unit, an indoor unit and a mobile terminal;
the outdoor unit sends a call request to the indoor unit by a first communication protocol, wherein the call request carries at least one of the serial number of the outdoor unit, the call number of the outdoor unit and the session identifier;
if the outdoor unit judges that the indoor unit does not respond to the call request within the preset time, the outdoor unit sends the call request to a preset mobile terminal by a second communication protocol;
and if the outdoor unit judges that the preset mobile terminal does not respond to the call request within the preset time, the outdoor unit calls the preset mobile terminal according to a prestored call number by using a third communication protocol.
8. The intelligent intercom system of claim 7,
the outdoor unit is further configured to: generating a push message according to the call request, and then sending the push message to the preset mobile terminal by the second communication protocol;
the mobile terminal is further configured to: and starting a corresponding application program after receiving the push message, and then sending a reverse call request to the outdoor unit.
9. The intelligent intercom system of claim 8,
the mobile terminal is further configured to: judging whether the time interval between the time point of receiving the push message and the current time point exceeds a preset time interval or not; if the judgment result shows that the reverse calling request does not exceed the preset threshold value, the reverse calling request is sent to the outdoor unit; and if the judgment result is over, the reverse calling request is not sent to the outdoor unit.
10. The intelligent intercom system of claim 8,
the outdoor unit is further configured to: after receiving the reverse call request sent by the mobile terminal, judging whether the reverse call request is matched with the call request; if the two are matched, accessing the reverse call request; and if the judgment result is not matched, rejecting the reverse calling request.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011224158.9A CN112911207A (en) | 2020-11-05 | 2020-11-05 | Calling method and intelligent talkback system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011224158.9A CN112911207A (en) | 2020-11-05 | 2020-11-05 | Calling method and intelligent talkback system |
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| CN112911207A true CN112911207A (en) | 2021-06-04 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202011224158.9A Pending CN112911207A (en) | 2020-11-05 | 2020-11-05 | Calling method and intelligent talkback system |
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| CN116455416A (en) * | 2023-06-15 | 2023-07-18 | 西安四腾环境科技有限公司 | Calling system for communication between clean room and outside |
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Application publication date: 20210604 |