CN112819670A

CN112819670A - Information processing method and device, readable storage medium and electronic equipment

Info

Publication number: CN112819670A
Application number: CN202110026151.4A
Authority: CN
Inventors: 谷育萱; 彭新建
Original assignee: Beijing Didi Infinity Technology and Development Co Ltd
Current assignee: Beijing Didi Infinity Technology and Development Co Ltd
Priority date: 2021-01-08
Filing date: 2021-01-08
Publication date: 2021-05-18
Anticipated expiration: 2041-01-08
Also published as: CN112819670B

Abstract

The embodiment of the invention discloses an information processing method, an information processing device, a readable storage medium and electronic equipment, which determine identity information. And when the identity information meets the preset condition, judging the position type when a plurality of pieces of position information received within the first time period correspond to the same position area according to the position information corresponding to the receiving user, and executing corresponding safety maintenance operation according to the position type. The embodiment of the invention can monitor the position of the user when the identity is the identity with potential safety hazard, judge the current safety state of the user according to the staying position of the user when the user stays in the same area for too long time, and adopt corresponding safety maintenance measures.

Description

Information processing method and device, readable storage medium and electronic equipment

Technical Field

The embodiment of the invention relates to an information processing method, an information processing device, a readable storage medium and electronic equipment.

Background

In a plurality of scenes such as the travel field, the household service field, the moving field and the like which need the user and the task handler to be in off-line contact, as the user and the task handler are in the same closed space for a long time, certain potential safety hazards exist for the user and the task handler. Therefore, it is necessary to monitor the safety hazard during the task processing to take corresponding measures if necessary.

Disclosure of Invention

In view of this, embodiments of the present invention provide an information processing method, an information processing apparatus, a readable storage medium, and an electronic device, which aim to perform task monitoring based on a user identity and take corresponding security maintenance measures when a potential safety hazard is found.

In a first aspect, an embodiment of the present invention provides an information processing method, where the method includes:

determining identity information, wherein the identity information is used for representing the identity of at least one user;

receiving the position information of the user in response to the identity information of the at least one user meeting a preset condition;

in response to that a plurality of pieces of position information received within a first time period all correspond to the same position area, determining a position type corresponding to the position area; and

and executing corresponding safety maintenance operation according to the position type.

In a second aspect, an embodiment of the present invention provides an information processing method, where the method includes:

responding to received task information sent by a server, and sending a first user identity, wherein the first user identity is used for representing the user identity of at least one user corresponding to the task information;

and responding to the received warning voice broadcasting instruction, and playing warning voice information.

In a third aspect, an embodiment of the present invention provides an information processing apparatus, including:

the identity determining module is used for determining identity information, and the identity information is used for representing the identity of at least one user;

the information receiving module is used for responding that the identity information of the at least one user meets a preset condition and receiving the position information of the user;

the type determining module is used for determining the position type corresponding to the position area in response to the fact that the plurality of pieces of position information received within the first time period correspond to the same position area; and

and the safety maintenance module is used for executing corresponding safety maintenance operation according to the position type.

In a fourth aspect, an embodiment of the present invention provides an information processing apparatus, including:

the first sending module is used for responding to the received task information sent by the server and sending a first user identity, wherein the first user identity is used for representing the user identity of at least one user corresponding to the task information;

and the information playing module is used for responding to the received warning voice broadcasting instruction and playing warning voice information.

In a fifth aspect, the present invention provides a computer-readable storage medium for storing computer program instructions, which when executed by a processor implement the method according to any one of the first and second aspects.

In a sixth aspect, an embodiment of the present invention provides an electronic device, including a memory and a processor, the memory being configured to store one or more computer program instructions, wherein the one or more computer program instructions are executed by the processor to implement the method according to any one of the first and second aspects.

In a seventh aspect, an embodiment of the present invention provides a computer program product, which includes a computer program/instruction, and when executed by a processor, implements the steps of the method according to any one of the first and second aspects.

The embodiment of the invention determines the identity information. And when the identity information meets the preset condition, judging the position type when a plurality of pieces of position information received within the first time period correspond to the same position area according to the position information corresponding to the receiving user, and executing corresponding safety maintenance operation according to the position type. The embodiment of the invention can monitor the user position when at least one user identity is an identity with potential safety hazard, judge the current safety state of the user according to the user staying position when the user stays in the same area for too long time, and adopt corresponding safety maintenance measures.

Drawings

The above and other objects, features and advantages of the present invention will become more apparent from the following description of the embodiments of the present invention with reference to the accompanying drawings, in which:

FIG. 1 is a schematic diagram of an information processing system to which an information processing method according to an embodiment of the present invention is applied;

FIG. 2 is a flowchart of an information processing method at a server side according to an embodiment of the present invention;

fig. 3 is a signaling flowchart of a server acquiring a first subscriber identity according to an embodiment of the present invention;

FIG. 4 is a flow chart of an identity information determination process of an embodiment of the present invention;

FIG. 5 is a schematic diagram of task locations according to an embodiment of the present invention;

FIG. 6 is a schematic diagram of a process for determining location types according to an embodiment of the present invention;

fig. 7 is a signaling flowchart of a process of confirming a user status by a server according to an alternative implementation manner of the present invention;

fig. 8 is a signaling flowchart of a process of confirming a user status by a server according to another alternative implementation manner of the embodiment of the present invention;

fig. 9 is a signaling flowchart of a process of confirming a user status by a server according to yet another alternative implementation manner of the embodiment of the present invention;

FIG. 10 is a diagram illustrating a server-side information processing procedure according to an embodiment of the present invention;

fig. 11 is a flowchart of an information processing method at a first terminal side according to an embodiment of the present invention;

fig. 12 is a signaling flowchart of a process of playing warning voice information by a first terminal side according to an embodiment of the present invention;

FIG. 13 is a diagram showing an information processing apparatus on a server side according to an embodiment of the present invention;

fig. 14 is a schematic diagram of an information processing apparatus on a first terminal side according to an embodiment of the present invention;

fig. 15 is a schematic diagram of an electronic device according to an embodiment of the invention.

Detailed Description

The present invention will be described below based on examples, but the present invention is not limited to only these examples. In the following detailed description of the present invention, certain specific details are set forth. It will be apparent to one skilled in the art that the present invention may be practiced without these specific details. Well-known methods, procedures, components and circuits have not been described in detail so as not to obscure the present invention.

Further, those of ordinary skill in the art will appreciate that the drawings provided herein are for illustrative purposes and are not necessarily drawn to scale.

Unless the context clearly requires otherwise, throughout the description, the words "comprise", "comprising", and the like are to be construed in an inclusive sense as opposed to an exclusive or exhaustive sense; that is, what is meant is "including, but not limited to".

In the description of the present invention, it is to be understood that the terms "first," "second," and the like are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. In addition, in the description of the present invention, "a plurality" means two or more unless otherwise specified.

Fig. 1 is a schematic diagram of an information processing system to which an information processing method according to an embodiment of the present invention is applied. As shown in fig. 1, the information processing system includes a server 10, a first terminal 11, and a second terminal 12 connected via a network. The first terminal 11 is a driver terminal connected to the server 10, and is configured to perform task processing according to task information distributed by the server 10. The second terminal 12 is a user terminal connected to the server 10, and is configured to generate task information to be processed and send the task information to the server 10. The server 10 distributes the task information to the second terminal 12 for task processing when receiving the task information sent by the first terminal 11. Meanwhile, when the task information meets the preset monitoring condition, the task monitoring is started, so that the safety maintenance is carried out when the potential safety hazard exists in the task execution process.

Further, the information processing system further includes a third terminal 13. The third terminal 13 is a customer service terminal connected to the server 10, and is configured to perform security maintenance when the server 10 monitors task processing and determines that a serious potential safety hazard exists in a task. In the embodiment of the present invention, the server 10 may be a single server, or may be a server cluster configured in a distributed manner. The first terminal 11, the second terminal 12 and the third terminal may be general data processing terminals capable of running computer programs and having communication functions, such as smart phones or tablet computers.

The information processing method provided by the embodiment of the invention can be applied to any task processing scene which can realize task processing through online contact between a user and a task processing person, such as a network appointment scene, a designated driving scene, a taxi scene, a moving scene, a home service scene and the like. The embodiment of the invention is applied to a designated driving scene as an example for explanation. The server 10 is a designated driving platform server, the first terminal 11 is a terminal device used by a designated driving driver registered by the designated driving platform server, and the second terminal 12 is a user terminal used by a user of the designated driving platform server. The user sends a designated driving order including user identity information or identity identification to the server 10 through the second terminal 12, the server 10 forwards the designated driving order to the first terminal 11 used by a designated driving driver, and the designated driving driver returns user identity information to the server 10 through the first terminal 11 after receiving the designated driving order and starting processing. The server 10 determines the identity information pre-stored by the user according to the user identity information or the identity mark sent by the second terminal 12, so as to determine whether to monitor the current task according to the pre-stored identity information and the identity information returned by the designated driver. When the preset condition is met, the server 10 monitors the current designated driving task and sends safety confirmation information to the second terminal 12 for safety maintenance when it is judged that the current designated driving task is possibly dangerous.

Further, the server 10 is connected to a third terminal 13 used by the platform customer service, and when the information returned by the second terminal 12 is dangerous or unrereplied, it is determined that a serious potential safety hazard exists at present, and the current task information is sent to the third terminal 13 used by the customer service for safety maintenance.

The information processing method of the embodiment of the invention can determine whether to monitor the task processing process according to at least one user identity, and select different safety maintenance means for safety maintenance according to the degree of the potential safety hazard when the potential safety hazard is found in the monitoring process.

Fig. 2 is a flowchart of an information processing method on a server side according to an embodiment of the present invention. As shown in fig. 2, the method includes:

and S100, determining identity information.

Specifically, each of the identity information is determined by the server for characterizing the identity of at least one user. Wherein the identity information may comprise gender information for characterizing the gender of at least one user. Optionally, the identity information may be determined by the server according to the task information acquired by the server, and the user corresponding to the identity information may be a user initiating the task information or a user processing the task information.

In this embodiment of the present invention, the process of determining identity information may include the following steps:

and step S110, determining task information.

Specifically, the task information may be determined by the server in a generating manner, where the task information includes task content, a corresponding user identifier, and pre-stored user identity information. The task content may include necessary information such as a task address, time, a processing mode, and the like, the user identifier may be a unique identifier used for identifying the user, such as a user telephone number, an account number of the user on the server corresponding to the task processing platform, a user code, and the like, and the user identity may include identity information such as a user gender, a user identity tag, a user age, and the like. The user identity tag can be professional tags of students, office workers and the like. Optionally, the task information may also be sent to the server through a second terminal serving as a task sending terminal, where the task information includes task content, a user identifier, and user identity information and the like pre-stored in the second terminal.

The application of the embodiment of the invention to the field of designated driving is taken as an example for explanation, the task information is a designated driving order and is sent through a second terminal used by the user, wherein the task information can comprise task contents such as a starting position, a license plate number, an ending position, task starting time, expected task duration and the like of the designated driving, user identifications such as an account number and a telephone of the user and identity information such as gender, age, identity label and the like of the user.

And step S120, sending the task information and receiving a first user identity returned by the first terminal based on the task information.

Specifically, after determining the task information, the server determines a first terminal for processing the task information among the plurality of connected task processing terminals based on the content of the task information, and sends the task information to the first terminal for task processing. For example, in the designated driving field, the server receives a designated driving task, matches one designated driving driver registered on the platform according to the task content for processing the task, and sends the designated driving task to the first terminal used by the designated driving driver for processing the task. The designated driving driver can start the designated driving task when the task starting time in the task information received by the first terminal reaches the starting position.

Further, after receiving the task information, the first terminal performs task processing according to the task information, and returns a first user identity to the server after confirming the user identity corresponding to the task information, where the first user identity includes gender information corresponding to at least one user determined by the first terminal user through contact with the user, such as male or female. That is to say, after receiving the task information, the task handler corresponding to the first terminal returns first user identity information used for representing at least one user identity determined by the task handler. The mode of confirming the user identity by the task handler corresponding to the first terminal may be determined by offline contact.

Further, the process of the first terminal returning the first user identity based on the task information may be to start the task execution process by sending the first user identity to the server. Or triggering the server to send an identity confirmation page by starting to execute the task, and returning the first user identity information according to the identity confirmation page. The embodiment of the invention is applied to a network car booking scene as an example for explanation. The task information also comprises an identity information sending control on the display page of the first terminal, and the task information enters the task processing page after the identity information sending control is triggered. The driver confirms whether the identity of the passenger is male or female after the passenger gets on the bus, and sends the passenger identity information including the gender by triggering the identity information sending control displayed on the first terminal to start the task processing process. The task start mode is simple and quick.

Or the task information comprises a task starting control on a display page of the first terminal, the driver sends a task starting request to the server by triggering the task starting control after the passenger gets on the bus, and the server returns a passenger identity confirmation page to the first terminal. And the driver confirms whether the passenger identity is male or female and then sends passenger identity information including the passenger gender through the passenger identity confirmation page, and the server confirms the passenger identity information after receiving the passenger identity information and returns to the task processing page. In the task starting mode, the server can verify the passenger identity information sent by the driver.

Further, the first terminal can return the first user identity to the server and also return the task handler identity, wherein the task handler identity includes gender information corresponding to the task handler. For example, in the field of online booking, a driver can return the identity of a passenger and the identity of the driver through the first terminal.

Fig. 3 is a signaling flowchart of a server acquiring a first subscriber identity according to an embodiment of the present invention. As shown in fig. 3, the process of acquiring the first user identity by the server includes:

and step S30, generating and sending the task information to the server through the second terminal.

Step S31 is to distribute the task information to the first terminal via the server and perform task processing.

And step S32, returning the first user identity corresponding to the task information to the server through the first terminal based on the task information.

And step S130, determining identity information according to the task information and the first user identity.

Specifically, after receiving a first user identity sent by a first terminal, the server determines identity information according to the first user identity and task information. The identity information may include gender information for characterizing gender of the user corresponding to the task information. The users corresponding to the task information can be task issuers, task handlers and the like, and in an actual application scenario, the number of the task issuers and the number of the task handlers can be one or more. Further, the server may determine the identity information by analyzing the task information to obtain a user identifier and a second user identity used for representing a user identity pre-stored by the second terminal or the server, and then determining the identity information according to the user identifier, the first user identity sent by the first terminal, and the second user identity pre-stored by the second terminal/the server. Optionally, when the task information is sent by the second terminal, the server may further pre-store a corresponding relationship between the user identifier and the second user identity, and when the task information only includes the user identifier, determine the corresponding second user identity in the server according to the user identifier. The second user identity information comprises gender information stored in advance by the user, such as male or female.

Fig. 4 is a flowchart of an identity information determination process according to an embodiment of the present invention. As shown in fig. 4, the process of determining identity information may further include the following steps:

step S131, obtaining the user identification in the task information to determine the corresponding user voiceprint information.

Specifically, the server stores voiceprint information corresponding to the user identification in the historical task process. The voiceprint information can be acquired by the second terminal which issues the task information or the first terminal which processes the task information. For example, in the field of online car reservation, in order to ensure the safety of a driver and passengers, a server performs recording monitoring through terminal devices of the driver and the passengers at the beginning of a trip task, and stores corresponding audio information. Therefore, after the server receives the task information, the user identifier in the task information can be obtained, and the corresponding user voiceprint information is determined according to the pre-stored corresponding relationship between the user identifier and the voiceprint information.

And S132, determining the identity of a third user according to the voiceprint information of the user.

Specifically, after obtaining the user voiceprint information, the server determines a third user identity by processing the content and waveform of the user voiceprint information, that is, the third user identity is a user identity determined by recognizing the user voiceprint information. In an embodiment of the present invention, the third user identity includes gender information corresponding to the user, such as male or female, determined by recognizing the voiceprint waveform of the user. Further, the method is carried out. The third user identity may also include identity information identifying the content identification of the user voiceprint information, such as professional identities of students, engineers, product managers, lawyers, and the like.

Step S133, determining gender information according to the first user identity, the second user identity and the third user identity to determine identity information including the gender information.

Specifically, after determining the first user identity, the second user identity and the third user identity, the server determines the gender information corresponding to the user, i.e., the task publisher. Optionally, the gender information determining manner may be that gender information included in at least one of the first user identity, the second user identity, and the third user identity is female, the gender information corresponding to the user is determined to be female, and identity information including the gender information "female" corresponding to the user is determined. When the sex information included in the first user identity, the second user identity and the third user identity is male, determining that the sex information corresponding to the user is male, and determining the identity information including the sex information 'male' corresponding to the user. Optionally, the identity information may also be gender information that is the same as gender information corresponding to the user, and is used for characterizing the gender information corresponding to the task. For example, when the corresponding gender information of the user is "female", the determined identity information is "female".

Further, when the first terminal uploads the first user identity and the task processor identity including the corresponding gender of the task processor, the server determines identity information including the corresponding gender information of the user and the corresponding gender information of the task processor. Optionally, the identity information may also be gender information corresponding to the task. For example, when at least one of the sex information corresponding to the user and the sex information corresponding to the task processor is female, the server determines that the identity information is female.

Further, the identity information may also include an identity tag determined from the user's historical behavior and the task handler's historical behavior. For example, if the rating of the task handler in the historical task is greater than 95%, the identity tag of the task handler is determined to be safe, and if the rating of the task handler in the historical task is 70% -95%, the identity tag of the task handler is determined to be potential safety hazard. And when the probability that the user shares the tasks in the historical tasks is more than 70%, determining that the user label is high in safety awareness. When the probability that the user shares the tasks in the historical tasks is less than 70%, the user label is determined to be general in safety awareness.

Step S200, responding to the identity information of the at least one user meeting a preset condition, and receiving the position information of the user.

Specifically, after the server determines the identity information, whether to perform task monitoring on the task processing process of this time is determined by judging whether the identity information meets a preset condition. The preset condition may be that when the gender information included in the identity information represents that at least one user gender is female, or the task gender information represented by the identity information is female, it is determined that the current task is a task with potential safety hazard and task monitoring is required. Further, the preset condition may also be other identity conditions capable of determining whether the current task is dangerous. For example, when the identity information includes an identity tag "has a potential safety hazard" corresponding to a task handler, or the identity information includes an identity tag "general safety consciousness" corresponding to a user, it is determined that the current task has the potential safety hazard, and task monitoring is required.

In the embodiment of the present invention, the task monitoring mode is to receive location information uploaded by at least one of the first terminal and the second terminal, where the location information is used to represent a location of a user. Whether danger occurs is preliminarily judged by monitoring the time length of stay of the task processing person and the user at one position, and further corresponding safety maintenance is carried out according to the position of stay and the danger degree.

Further, when the server determines that the identity information meets the preset condition, the server also sends a warning voice broadcast instruction to the first terminal, and the warning voice broadcast instruction is used for triggering the first terminal to play warning voice information. The warning voice information is voice information recorded by real sound of a police, can be stored in the first terminal in advance, or is sent in a warning voice broadcasting instruction, and plays the warning voice information to play a certain safety warning role. For example, in the field of network car reservation, the server determines that danger may occur when identity information meets preset conditions, and triggers the driver terminal to play warning voice information "i is a police officer with the police number XX in XX city police, so as to remind the driver to pay attention to the safety of taking a car and give an alarm in time when danger occurs when a travel order starts to be processed, so as to warn the driver/passenger not to carry out personal invasion or property invasion.

Step S300, responding to the fact that the plurality of pieces of position information received in the first time period all correspond to the same position area, and determining the position type corresponding to the position area.

Specifically, a plurality of pieces of location information received by the server within a preset first time period all correspond to the same location area, that is, within the same location area, the server determines that a staying behavior of the user in the location area may be abnormal, and needs to further determine whether the user may be dangerous according to the staying location area.

In an optional implementation manner of the embodiment of the present invention, the server may determine, when receiving the location information each time, whether the currently received location information feature and the location information received last time are in the same location area. When the position information is different, the next position information is continuously received and the judgment is carried out again. And if the time difference is the same, determining the time stamp corresponding to the last received position information as the starting stopping time, and determining the stopping time according to the starting stopping time and the time stamp corresponding to the current position information. Judging whether the stay time is longer than a first time, if so, preliminarily judging whether the current stay behavior is abnormal, and further judging whether danger exists according to the stay position area; and when the next uploaded position information and the current position information are still in the same position area, determining and updating the stay time according to the corresponding timestamp of the next uploaded position information and the stay starting moment, and comparing the stay time with the preset first time again.

Taking the application of the embodiment of the invention to the field of online taxi appointment as an example, after a task is started, the driver terminal and/or the passenger terminal uploads the position information to the server in sequence according to a preset uploading rule. When the server receives the position information different from the last position information, the server considers that the vehicle continuously moves and belongs to normal driving. When the position information of the same position area as the last position information is received, the task vehicle suspends the driving process, and the task vehicle is in an abnormal condition. In the embodiment of the present invention, the location information may include latitude and longitude information. The server determines the corresponding relation between a plurality of Geohash codes and the areas in advance, codes the latitude and longitude information included in the position information after the position information is acquired to obtain the Geohash codes with the preset length, and accordingly the corresponding position areas are determined. Meanwhile, the server can also judge whether the Geohash codes corresponding to the plurality of position information are the same or not to belong to the same position area.

Further, the suspension of the vehicle running process may be caused by traffic jam or the like. In order to prevent the occurrence of misjudgment, after the server determines that a plurality of pieces of position information received within a first time period are all located in the same position area, the server also determines that the speed corresponding to each piece of position information judges that the vehicle stays when the moving speed corresponding to each piece of position information is smaller than the speed threshold value, so that the user is possibly dangerous, and the degree of potential safety hazard needs to be further judged according to the position information of the stay. So as to eliminate the influence caused by the pause of the running in the traffic jam period. Optionally, the process of determining the moving speed corresponding to each piece of location information may be to determine a timestamp corresponding to each piece of location information, and then calculate the moving speed according to the corresponding timestamp and a timestamp corresponding to at least one piece of location information adjacent to the receiving sequence. For example, when the position information is received, a time difference is calculated according to the time stamps of the current position information and the last received position information, and a quotient of the distance between the two position information and the time difference is calculated to obtain the corresponding moving speed.

In the embodiment of the invention, because the possibility of potential safety hazards in busy places is low, the degree of the current potential safety hazards can be judged by determining the position type corresponding to the position information. Optionally, the task information includes a task position used for representing a task start processing position. The method comprises the following steps that a server determines that the stay time of a user and a task processor in one position information exceeds a preset first time, and judges the position information type according to the task position and the stay position information in the task information, wherein the position information judging type comprises the following steps:

and step S310, acquiring the task position of at least one user.

Specifically, the task position is a position set by a user and can be directly stored in the task information.

And step S320, responding to the position area corresponding to the task position, and determining that the position type is a first type.

Specifically, since the task position is a position set by the user, the task position is generally a position that is more familiar, more luxurious, or safer for the user. Therefore, the user may be in a more secure state when the stopped location area corresponds to the task location, and the server determines the location type as the first type. The corresponding relationship between the location area and the task location may be that the task location is in the location area, or that the location area is the same as a corresponding area pre-stored in the server for the task location. The first type represents a location type without potential safety hazards. For example, in a designated driving scene, the user is usually in an intoxicated state, that is, the task location set by the user is usually a busy place such as a bar, a night shop, a KTV, a restaurant, and the like. Therefore, when the stopping position of the modern driver after the modern driver starts to process the task is close to the task position, the modern driver is in a more luxurious place, and behaviors of invading the personal safety, property safety and the like of the user are not easy to occur.

When determining whether the task position corresponds to the position area, the server may determine a Geohash code corresponding to the task position, and when the Geohash code corresponding to the task position corresponds to the position area where the driver currently stays, determine that the position area corresponds to the task position.

Step S330, responding to the situation that the position area does not correspond to the task position, determining whether the task position is a sensitive position or not, and determining whether the position area is a remote position or not.

Specifically, when the server determines that the location area and the task location do not have a corresponding relationship, it is further determined whether the task location is a sensitive location or not and whether the location area is a remote location or not. In the fields of designated driving, traveling and the like, when a user takes places such as a bar, a night shop, a KTV, a restaurant and the like as task positions, the user has a certain probability of being in an drunk state, and safety awareness is weak. Therefore, the risk degree corresponding to the task position can be judged according to the name of the task position and the names of other places in the area where the task position is located. Meanwhile, as the personal invasion and property invasion events usually occur in remote locations, certain risks are also generated when the location areas where people stay are remote, and whether the location areas are remote or not can be determined according to the historical task amount of the areas where the location areas are located.

FIG. 5 is a diagram illustrating task locations according to an embodiment of the invention. As shown in fig. 5, the task position 50 has a corresponding task area 51, the task area 51 may be a plurality of areas preset by the server, and the server determines the area where the server is located as the corresponding task area 51 according to the task position 50. Optionally, the task area 51 may also be determined in real time according to the task position 50, for example, an area within a preset distance range from the task position 50 is directly determined as the task area 51.

Further, the task information may include a name corresponding to the task position 50, and the server may preset names of respective sites included in the plurality of areas. After determining the name corresponding to the task position 50 and the names of the places in the task area 51 where the task is located, the server determines whether the task position name and the names of the places in the corresponding task area 51 are sensitive places, and determines that the task position 50 is a sensitive position when one name exists as the sensitive place name. The determination mode of the sensitive place name can be that a sensitive word bank is preset, and whether sensitive words included in the sensitive word bank exist in the task position name and the place names or not is compared, and the name is determined to be the sensitive place name if the sensitive words exist.

In another optional implementation manner of the embodiment of the present invention, the server may further determine the area attribute in advance according to the location name included in each stored area, where the area attribute includes sensitivity or insensitivity. When the task area 51 corresponding to the task position 50 is sensitive, the task position 50 is determined to be a sensitive position.

In the embodiment of the invention, a plurality of position areas used for counting the order quantity are also stored in the server in advance, and the historical task quantity corresponding to the position area in the unit time is acquired according to the preset frequency or the historical task quantity corresponding to the position area in the preset time period from the current time. After the current staying position area is determined, the server determines a position area corresponding to the position area in a plurality of pre-stored position areas, and obtains the corresponding historical task number. The historical tasks of the position area comprise tasks of historical task starting positions, task ending positions and other positions in the position area, or positions of the tasks passing through the position area in the task process. Further, the server compares the historical task quantity corresponding to the location area with a quantity threshold value, and determines that the location area is a remote location when the historical task quantity is smaller than the quantity threshold value. Taking the number threshold preset by the server as 500 as an example, when the number of the historical tasks corresponding to the location area is 200, the location area is determined to be a remote location. The quantity threshold value may be predetermined or determined when the remote location is determined, and is a value corresponding to a plurality of location areas or a plurality of values corresponding to at least one location area.

The embodiment of the invention is applied to the field of network appointment vehicle for illustration. The server acquires a network appointment order track and a designated driving order track within a preset time period of one month in history, and determines that an order including track points in the location area is a historical task corresponding to the location area. And the server determines the historical task number by counting the total number of historical network car booking orders and the historical designated driving orders corresponding to the position area. Meanwhile, the server can determine the quantity threshold value by counting the historical task quantity of each area in the city where the position area is located. For example, the 1/4 quantile value of each regional history task number in the city of the location region is determined as the first feature task number, the difference value between the 3/4 quantile value and the 1/4 quantile value of each regional history task number is determined as the second feature task number, and the number threshold value is determined by calculating the difference value between the first feature task number and three times of the second feature task number.

Step S340, responding to the fact that the position area is not the task position, the task position is a sensitive position or the position area is a remote position, and determining that the position type is a second type.

Specifically, when the task location determined in step S330 is a sensitive location and the location area is not a remote location, or the task information is a non-sensitive location and the location area is a remote location, the server determines that there is a certain risk in the current stopping action, and determines that the current location type is a second type requiring weak security intervention. The embodiment of the invention is applied to the field of designated driving as an example, when the server judges that the task position is a sensitive position and the position area is not a remote position, the server judges that the user is probably in an intoxicated state but is positioned at a position which is difficult to carry out personal and property infringement. Therefore, the current stay situation has a certain safety risk, and needs to be weakly intervened to determine the location type as the second type. When the server judges that the task position is not sensitive and the position area is a remote position, the server judges that the user is in a waking state but is located in a position where personal and property damage is easy to implement. Therefore, the current stay situation has a certain safety risk, and needs to be weakly intervened to determine the location type as the second type.

And S350, responding to the situation that the position area is not the task position, the task position is a sensitive position, the position area is a remote position, and the position type is determined to be a third type.

Specifically, when the task location determined in step S330 is a sensitive location and the location area is a remote location, the server determines that there is a strong risk in the current action of stopping, and determines that the current location type is a third type requiring strong security intervention. Still taking the application of the embodiment of the present invention to the field of designated driving as an example for explanation, when the server determines that the task location is a sensitive location and the location area is a remote location, the server determines that the user may be in an intoxicated state and is located at a location where personal and property infringement is easily implemented. Therefore, the current stay situation has a strong safety risk, and needs strong intervention to determine the location type as the third type.

Fig. 6 is a schematic diagram of a process of determining a position type according to an embodiment of the present invention. As shown in fig. 6, the task position determination process is to determine a position area 60 and determine whether the position area and the task position are the same 61. When the location area is the same as the task location, it is determined that the current behavior staying in the location area is normal without any potential safety hazard, and the location type is determined to be the first type without potential safety hazard 65.

When the location area and the task location are different, it is further determined whether the task location is a sensitive location 62. When the task location is a sensitive location, it is determined whether the location area is a remote location 63. If the location area is not a remote location, determining that there is a certain potential safety hazard with respect to the current activity staying at the location area, and determining the location type as a second type 66 that has a certain potential safety hazard and requires a weak safety intervention. If the location area is a remote location, the action currently staying in the location area is judged to have strong potential safety hazard, and the location type is determined to be a third type 67 with strong potential safety hazard and needing strong safety intervention. Also, it is necessary to determine if the location area is a remote location 64 when the task location is not a sensitive location. If the location area is a remote location, determining that there is a certain potential safety hazard with respect to the current activity staying at the location area, and determining the location type as a second type 66 having a certain potential safety hazard and requiring a weak safety intervention. Further, when the location area is not the remote location, the server determines that the current behavior staying at the location area has no safety hazard, and determines the location type to be the first type 65 without safety hazard.

And S400, executing corresponding safety maintenance operation according to the position type.

Specifically, after the server determines the location type corresponding to the currently staying location area through step S500, the server determines and executes the corresponding security maintenance operation according to the location type. When the position type corresponding to the position area is the first type, the server determines that the current action staying at the position area has no potential safety hazard, and does not perform safety maintenance. When the position type corresponding to the position area is the second type, the server determines that certain potential safety hazards exist in the current behavior staying at the position area, weak intervention, namely primary safety maintenance needs to be carried out, and the intervention degree is upgraded to be strong intervention when the situation that the serious potential safety hazards exist is determined. And when the position type corresponding to the position area is a third type, the server determines that serious potential safety hazards exist in the current behavior staying at the position area, and performs strong intervention directly when preset intervention conditions are met so as to perform safety maintenance through a stronger intervention means.

The weak intervention means is that the server sends safety confirmation information to the second terminal, whether the user is in a dangerous state or not is judged according to a signal returned by the second terminal based on the safety confirmation information, and when the signal sent by the second terminal based on the safety confirmation information is a safety signal representing the current safety of the user, the server stops the weak intervention and ends the safety maintenance process. And when the signal returned by the second terminal based on the safety confirmation information is a dangerous signal representing that the user is in a dangerous state at present, the upgrading intervention degree of the server is strong, namely the task information is sent to the third terminal for safety maintenance. The safety confirmation information can be sent by initiating an outbound call to the second terminal through the robot, and the third terminal is a customer service terminal and is used for confirming the user state through manual customer service and carrying out safety maintenance. In the embodiment of the invention, the safety maintenance mode of the manual customer service can be that a remote contact mode such as dialing a telephone or sending an online message is firstly adopted to contact task processing personnel and a user until the user confirms the safety of the user. Further, the manual customer service can confirm whether the task processing personnel and the user are safe or not according to the fact that the position information reaches the stop position under the condition of multiple times of contact and no-person response, and meanwhile, the task processing personnel, the user and the emergency contact person set by the user are continuously contacted.

Further, since the user is difficult to respond to the safety confirmation information when the user is in danger, when the server does not receive the safety confirmation information sent by the user through the second terminal, the server also judges that the current user is in a serious dangerous state, the intervention degree needs to be upgraded to a strong intervention degree, and the task information is sent to the third terminal for safety maintenance.

Fig. 7 is a signaling flowchart of a process of confirming a user status by a server according to an alternative implementation manner of the embodiment of the present invention. As shown in fig. 7, when the server determines that the location type is the second type, the server may determine the user status and decide whether to upgrade the intervention means by the following steps.

And step S70, after the server judges that the position type is the second type, the server sends safety confirmation information to the second terminal to determine the current state of the user.

Step S71, the user returns a corresponding security signal to the server in the security state to notify the server that the current user state is secure.

Fig. 8 is a signaling flowchart of a process of confirming a user status by a server according to another alternative implementation manner of the embodiment of the present invention. As shown in fig. 8, when the server determines that the location type is the second type, the server may further determine the user status and decide whether to upgrade the intervention means by the following steps.

And step S80, after the server judges that the position type is the second type, the server sends safety confirmation information to the second terminal to determine the current state of the user.

Step S81, the user returns a corresponding danger signal to the server in the dangerous state to notify the server that the current user state is dangerous.

And step S82, the server judges that the user is in a serious potential safety hazard state at present according to the received danger signal, and the upgrading intervention means is strong intervention, namely, the task information is sent to a third terminal used by the customer service for manual intervention.

Fig. 9 is a signaling flowchart of a process of confirming a user status by a server according to yet another alternative implementation manner of the embodiment of the present invention. As shown in fig. 9, when the server determines that the location type is the second type, the server may further determine the user status and decide whether to upgrade the intervention means by the following steps.

And step S90, after the server judges that the position type is the second type, the server sends safety confirmation information to the second terminal to determine the current state of the user.

Step S91, the server starts timing after sending the security confirmation information to determine the time length when the security signal is not received.

And step S92, when the time length of the server not receiving the safety signal is longer than the preset safety time length, judging that the user is in a serious potential safety hazard state at present, and if the upgrading intervention means is strong intervention, sending the task information to a third terminal used by the customer service for manual intervention.

Meanwhile, when the server determines that the position type corresponding to the position area is the third type, whether strong intervention is needed or not can be judged by continuously determining the stay time. Specifically, after the server determines that the location area is of the third type, the server continues to determine the retention time, and enters a strong interference prediction process when the retention time is longer than a preset second time. The forced intervention process is that task information is sent to a third terminal used by a client person, and a manual client service confirms the state of a user and carries out safety maintenance.

Therefore, the information processing method of the embodiment of the invention can judge the possibility of potential safety hazard of the user by determining the type of the stop position of the user. And when the judgment result is that the potential safety hazard does not exist, the safety maintenance of weak intervention intensity is carried out through the robot, and when the judgment result is that the potential safety hazard possibly exists, the safety maintenance of strong intervention intensity is carried out through manual customer service. The method can improve the efficiency of the safety maintenance process through a classification processing mode.

Fig. 10 is a schematic diagram of an information processing procedure at the server side according to an embodiment of the present invention. As shown in fig. 10, in an optional implementation manner of the embodiment of the present invention, the information processing procedure is as follows:

after receiving the task information, the server determines the identity information 100 corresponding to the current task. And judging whether the gender information in the identity information comprises the female 101, if not, determining that the current task has no potential safety hazard, and not intervening in the task process 108, namely, not performing safety maintenance. The sex information in the identity information includes that when the sex information includes female, task monitoring is started, namely position information and corresponding time stamps are received in sequence 102, when the current position information is received each time, the current position information is compared with the position information received last time 103, whether the comparison result is the same is judged 104, and further, whether the moving speed corresponding to the current position information is smaller than a speed threshold value is judged by the server. And when the comparison result is not the same or the moving speed is not less than the speed threshold, continuously receiving the position information uploaded next time and the corresponding timestamp 102. And when the comparison result is the same and the moving speed is less than the speed threshold value, determining the dwell time 105 corresponding to the current position information. And judging whether the time of staying at the current position is longer than the first time length 106, and if not, continuously receiving the position information uploaded next time and the corresponding timestamp 102. And judging the position type 107 corresponding to the currently stopped position area when the stopping time of the current position is longer than the first time. When the location type corresponding to the location area is the first type, the server determines that the current behavior staying at the location area has no potential safety hazard, and does not intervene in the task process 108, that is, does not perform safety maintenance. When the location type corresponding to the location area is the second type, the server determines that there is a certain potential safety hazard in the current behavior staying at the location area, and needs to perform weak intervention 109. And when the position type corresponding to the position area is a third type, the server determines that serious potential safety hazards exist in the current behavior staying at the position area, and performs strong intervention 110 directly when preset intervention conditions are met so as to perform safety maintenance through a stronger intervention means.

The information processing method provided by the embodiment of the invention can judge whether the potential safety hazard is possible according to the identity of the user, and monitor the position of the user when the identity information of the user is the identity with the potential safety hazard, so as to judge the current safety state of the user according to the position where the user stays when the user stays at the same position for too long time, and adopt corresponding safety maintenance measures.

Fig. 11 is a flowchart of an information processing method at a first terminal according to an embodiment of the present invention. As shown in fig. 11, the information processing method at the first terminal side includes the steps of:

step S500, responding to the received task information sent by the server, and sending the first user identity.

Specifically, the first terminal is a task processing terminal corresponding to a task processing person. The task information is task information distributed by the server and received and processed by the first terminal side, and the first user identity is used for representing the user identity of at least one user corresponding to the task information. And after receiving the task information and confirming the user identity, the first terminal returns the first user identity to the server. The first user identity comprises gender information corresponding to the user determined by the first end user through contact with the user, such as male or female. That is to say, after receiving the task information, the task handler corresponding to the first terminal returns the first user identity information used for representing the user identity determined by the task handler. The mode of confirming the user identity by the task handler corresponding to the first terminal may be determined by offline contact.

Further, the process of the first terminal returning the first user identity based on the task information may be to start the task execution process by sending the first user identity to the server. Or triggering the server to send an identity confirmation page by starting to execute the task, and returning the first user identity information according to the identity confirmation page.

And step S600, responding to the received warning voice broadcasting instruction, and playing warning voice information.

Specifically, the server sends a warning voice broadcast instruction to the first terminal when judging that potential safety hazards possibly occur in the current task according to the task information and the first user identity. The warning voice broadcast instruction is used for triggering the first terminal to play warning voice information, and the warning voice information is real voice prompt recorded through warning and used for warning task processing personnel and users through the first terminal when a task starts to be processed, so that danger is avoided. In an optional implementation manner of the embodiment of the present invention, the warning voice broadcast instruction is stored in the first terminal, and the first terminal directly plays the warning voice message after receiving the warning voice broadcast instruction. In another optional implementation manner of the embodiment of the present invention, the warning voice broadcast instruction includes warning voice information, and the first terminal receives the warning voice broadcast instruction and plays the warning voice information included in the warning voice broadcast instruction.

Further, the first terminal starts to execute the task after receiving the warning voice broadcasting instruction and playing the warning voice information, and uploads the position information and the corresponding time stamp according to a preset sequence in the task execution process. And the server determines the user safety state according to the received position information and the timestamp so as to carry out safety maintenance.

Fig. 12 is a signaling flowchart of a process of playing warning voice information by the first terminal side according to an embodiment of the present invention. As shown in fig. 12, the warning voice broadcasting process includes the following steps:

and step S120, sending a warning voice broadcast instruction to the first terminal through the server.

And step S121, the first terminal plays warning voice information based on the warning voice broadcast instruction sent by the server.

The information processing method of the embodiment of the invention plays warning voice information under the condition that potential safety hazards possibly occur in the task so as to play a warning role for task processing personnel and users. And meanwhile, after the task starts to be processed, the task safety is monitored by uploading the position information and the corresponding time stamps in sequence.

Fig. 13 is a schematic diagram of an information processing apparatus on a server side according to an embodiment of the present invention. As shown in fig. 13, the server-side information processing apparatus includes an identity determination module 130, an information reception module 131, a type determination module 132, and a security maintenance module 133.

In particular, the identity determination module 130 is configured to determine identity information characterizing an identity of at least one user. The information receiving module 131 is configured to receive the location information of the user in response to that the identity information meets a preset condition. The type determining module 132 is configured to determine a location type corresponding to the location area in response to that the plurality of location information received within the first time period all correspond to the same location area. And a security maintenance module 133 for performing a corresponding security maintenance operation according to the location type.

Further, the apparatus further comprises:

and the instruction sending module is used for responding to the condition that the identity information meets the preset condition and sending a warning voice broadcast instruction.

Further, the identity information comprises gender information;

the preset conditions include:

the sex information included in the identity information is female.

Further, the apparatus further comprises: acquiring task information of a task conveying the at least one user;

the identity determination module comprises:

the identity acquisition submodule is used for sending the task information to the first terminal and receiving a first user identity returned by the first terminal based on the task information, wherein the first user identity is used for representing the user identity of at least one user corresponding to the task information;

and the identity determining submodule is used for determining identity information according to the task information and the first user identity.

Further, the task information includes a user identifier and a second user identity, and the second user identity is a pre-stored user identity;

the identity determination submodule comprises:

the information extraction unit is used for acquiring the user identification in the task information so as to determine the corresponding user voiceprint information;

the voiceprint recognition unit is used for determining the identity of a third user according to the voiceprint information of the user;

and the identity determining unit is used for determining the sex information according to the first user identity, the second user identity and the third user identity so as to determine the identity information comprising the sex information.

Further, the identity determination unit comprises:

an identity determination subunit, configured to determine that the gender information is female in response to at least one of the first user identity, the second user identity, and the third user identity being female.

Further, the apparatus further comprises:

the moving speed determining module is used for determining the moving speed corresponding to each position information;

the specific steps that the plurality of pieces of position information received within the first time period correspond to the same position area are as follows:

the received position information is all located in the same position area, and the moving speed corresponding to each position information is smaller than a speed threshold value.

Further, the moving speed determination module includes:

the time stamp determining submodule is used for determining the time stamp corresponding to each position information;

and the moving speed determining submodule is used for determining the moving speed according to the corresponding time stamp and the time stamp corresponding to at least one piece of position information adjacent to the receiving sequence for each piece of position information.

Further, the type determination module includes:

the task position acquisition submodule is used for acquiring the task position of the at least one user;

a first type determination submodule, configured to determine that the location type is a first type in response to the location area corresponding to the task location;

a location determination submodule, configured to determine whether the task location is a sensitive location and determine whether the location information is a remote location in response to the location area not corresponding to the task location;

the second type determining submodule is used for responding to the fact that the task position is a sensitive position or the position information is a remote position, and determining that the position type is a second type;

and the third type determination submodule is used for responding to the situation that the position area is not the task position, the task position is a sensitive position, the position area is a remote position, and the position type is determined to be a third type.

Further, the position determination submodule includes:

the area determining unit is used for determining the task position name and the task area where the task position is located;

and the first position determining unit is used for responding to the situation that the task position name is a sensitive place name or the task area comprises a position with the name of a sensitive place name, and determining that the task position is a sensitive position.

Further, the position determination submodule includes:

the task quantity determining unit is used for determining the historical task quantity of the position area;

a second location determination unit to determine the location area as a remote location in response to the historical number of tasks being less than a quantity threshold.

Further, the security maintenance module includes:

and the first maintenance submodule is used for responding to the first type of the position and not carrying out safety maintenance.

Further, the safety maintenance module further comprises:

the confirmation information sending submodule is used for responding to the second type of the position type and sending safety confirmation information to the second terminal;

the maintenance ending submodule is used for responding to the received safety signal sent by the second terminal based on the safety confirmation information and ending the safety maintenance;

and the second maintenance submodule is used for responding to a received danger signal sent by the second terminal based on the safety confirmation information and sending the task information to a third terminal for safety maintenance.

Further, the safety maintenance module further comprises:

and the third dimension protection module is used for responding to the situation that a safety signal sent by the second terminal based on the safety confirmation information is not received, and sending the task information to a third terminal for safety maintenance.

Further, the safety maintenance module further comprises:

the stay timing submodule is used for responding to the third type of the position type and carrying out position stay timing based on the received position information;

and the fourth maintenance submodule is used for responding to the fact that the stay time is longer than the second time, and sending the task information to the third terminal for safety maintenance.

The information processing device provided by the embodiment of the invention can judge whether the potential safety hazard is possibly generated in the current task according to the task identity corresponding to the task information, and monitor the position of the user when the user identity corresponding to the task information is the identity with the potential safety hazard, so that the current safety state of the user is judged according to the position where the user stays when the user stays at the same position for too long time, and corresponding safety maintenance measures are taken.

Fig. 14 is a schematic diagram of an information processing apparatus on a first terminal side according to an embodiment of the present invention. As shown in fig. 14, the information processing apparatus on the first terminal side includes a first transmission module 140 and an information playback module 141.

Specifically, the first sending module 140 is configured to send, in response to receiving the task information sent by the server, a first user identity, where the first user identity is used to characterize a user identity of at least one user corresponding to the task information. The information playing module 141 is configured to play the warning voice information in response to receiving the warning voice broadcasting instruction.

Further, the apparatus further comprises:

and the position uploading module is used for uploading the position information for multiple times.

Further, the information playing module comprises:

and the first playing submodule is used for playing the pre-stored warning voice information.

Further, the warning voice broadcast instruction comprises warning voice information;

the information playing module comprises:

and the second playing submodule is used for playing the warning voice information in the warning voice broadcasting instruction.

The information processing device of the embodiment of the invention plays warning voice information under the condition that potential safety hazards possibly occur in the task so as to play a warning role for task processing personnel and users. And meanwhile, after the task starts to be processed, the task safety is monitored by uploading the position information and the corresponding time stamps in sequence.

Fig. 15 is a schematic diagram of an electronic device according to an embodiment of the invention. As shown in fig. 15, the electronic device shown in fig. 15 is a general address query device, which includes a general computer hardware structure, which includes at least a processor 150 and a memory 151. The processor 150 and the memory 151 are connected by a bus 152. The memory 151 is adapted to store instructions or programs executable by the processor 150. Processor 150 may be a stand-alone microprocessor or a collection of one or more microprocessors. Thus, processor 150 implements the processing of data and the control of other devices by executing instructions stored by memory 151 to thereby perform the method flows of embodiments of the present invention as described above. The bus 152 connects the above components together, and also connects the above components to a display controller 153 and a display device and an input/output (I/O) device 154. Input/output (I/O) devices 154 may be a mouse, keyboard, modem, network interface, touch input device, motion sensing input device, printer, and other devices known in the art. Typically, the input/output devices 154 are coupled to the system through an input/output (I/O) controller 155.

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, apparatus (device) or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may employ a computer program product embodied on one or more computer-readable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations of methods, apparatus (devices) and computer program products according to embodiments of the application. It will be understood that each flow in the flow diagrams can be implemented by computer program instructions.

These computer program instructions may be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows.

These computer program instructions may also be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows.

Another embodiment of the invention is directed to a non-transitory storage medium storing a computer-readable program for causing a computer to perform some or all of the above-described method embodiments.

That is, as can be understood by those skilled in the art, all or part of the steps in the method for implementing the embodiments described above may be accomplished by specifying the relevant hardware through a program, where the program is stored in a storage medium and includes several instructions to enable a device (which may be a single chip, a chip, or the like) or a processor (processor) to execute all or part of the steps of the method described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.

The embodiment of the invention discloses a TS1 and an information processing method, wherein the method comprises the following steps:

receiving the position information of the user in response to the identity information meeting a preset condition;

TS2, the method of TS1, the method further comprising:

and responding to the identity information meeting the preset condition, and sending a warning voice broadcast instruction.

TS3, the method of TS1, the identity information comprising gender information;

the preset conditions include:

the sex information included in the identity information is female.

TS4, the method of TS3, the method further comprising: acquiring task information of a task conveying the at least one user;

the determining identity information comprises:

the task information is sent to a first terminal, and a first user identity returned by the first terminal based on the task information is received, wherein the first user identity is used for representing the user identity of at least one user corresponding to the task information;

and determining identity information according to the task information and the first user identity.

TS5, according to the method of TS4, the task information includes a user identifier and a second user identity, and the second user identity is a pre-stored user identity;

the determining identity information according to the task information and the first identity information comprises:

acquiring a user identifier in the task information to determine corresponding user voiceprint information;

determining a third user identity according to the user voiceprint information;

and determining gender information according to the first user identity, the second user identity and the third user identity so as to determine identity information comprising the gender information.

TS6, the method of TS5, the determining gender information based on the first, second, and third user identities comprising:

determining that the gender information is female in response to at least one of the first, second, and third user identities being female.

TS7, the method of TS1, the method further comprising: determining a moving speed corresponding to each position information;

TS8, the method of TS7, wherein the determining a movement speed for each of the position information comprises:

determining a timestamp corresponding to each of the position information;

and for each piece of position information, determining the moving speed according to the corresponding time stamp and the time stamp corresponding to at least one piece of position information adjacent to the receiving sequence.

TS9, the method of TS1, the determining the location type corresponding to the location area comprising:

acquiring a task position of the at least one user;

determining that the location type is a first type in response to the location area corresponding to the task location;

in response to the location area not corresponding to the task location, determining whether the task location is a sensitive location and determining whether the location information is a remote location;

in response to the task location being a sensitive location or the location information being a remote location, determining that the location type is a second type;

in response to the location area not being the task location, the task location being a sensitive location, and the location area being a remote location, determining that the location type is a third type.

TS10, the method of TS9, the determining whether the task location is a sensitive location comprising:

determining the task position name and a task area where the task position is located;

and determining the task position to be a sensitive position in response to the task position name being a sensitive place name or the task area including a position with a name being a sensitive place name.

TS11, the method of TS9, the determining whether the location area is a remote location comprising:

determining a historical task number of the location area;

in response to the historical number of tasks being less than a number threshold, determining the location area as a remote location.

TS12, the method of TS9, the performing a corresponding security maintenance operation according to the location type including:

in response to the location type being the first type, no security maintenance is performed.

TS13, the method of TS9, the performing corresponding security maintenance operations according to the location type further comprising:

responding to the position type being a second type, and sending safety confirmation information to a second terminal;

in response to receiving a safety signal sent by the second terminal based on the safety confirmation information, ending the safety maintenance;

and responding to a received danger signal sent by the second terminal based on the safety confirmation information, and sending the task information to a third terminal for safety maintenance.

TS14, the method of TS13, the performing corresponding security maintenance operations according to the location type further comprising:

and responding to the situation that a safety signal sent by the second terminal based on the safety confirmation information is not received, and sending the task information to a third terminal for safety maintenance.

TS15, the method of TS9, the performing corresponding security maintenance operations according to the location type further comprising:

performing location dwell timing based on the received location information in response to the location type being a third type;

and responding to the fact that the stay time is longer than the second time, and sending the task information to a third terminal for safety maintenance.

TS16, a method of information processing, the method comprising:

TS17, the method of TS16, the method further comprising:

and uploading the position information for multiple times.

TS18, the method of TS16, the playing alert tone comprising:

and playing the pre-stored warning voice information.

TS19, according to the method of TS16, the warning voice broadcast instruction includes warning voice information;

the playing the warning voice information comprises:

and playing the warning voice information in the warning voice broadcasting instruction.

TS20, an information processing apparatus, comprising:

the type determining module is used for responding to the fact that a plurality of pieces of position information received within a first time period all correspond to the same position area, and determining the position type corresponding to the position area; and the safety maintenance module is used for executing corresponding safety maintenance operation according to the position type.

TS21, the apparatus of TS20, the apparatus further comprising:

TS22, the apparatus of TS20, the identity information comprising gender information;

the preset conditions include:

the sex information included in the identity information is female.

TS23, the apparatus of TS22, the apparatus further comprising: acquiring task information of a task conveying the at least one user;

the identity determination module comprises:

TS24, according to the device of TS23, the task information includes a user identifier and a second user identity, and the second user identity is a pre-stored user identity;

the identity determination submodule comprises:

TS25, the apparatus of TS24, the identity determination unit comprising:

TS26, the apparatus of TS20, the apparatus further comprising:

TS27, the device of TS26, the movement speed determination module comprising:

TS28, the apparatus of TS20, the type determination module comprising:

TS29, the device according to TS28, the position judgment submodule includes:

TS30, the device according to TS28, the position judgment submodule includes:

TS31, the apparatus of TS28, the security maintenance module comprising:

TS32, the apparatus of TS28, the security maintenance module further comprising:

TS33, the apparatus of TS32, the security maintenance module further comprising:

TS34, the apparatus of TS28, the security maintenance module further comprising:

TS35, an information processing apparatus, comprising:

the information sending module is used for responding to the received task information sent by the server and sending a first user identity, wherein the first user identity is used for representing the user identity of at least one user corresponding to the task information;

TS36, the apparatus of TS35, the apparatus further comprising:

TS37, the apparatus of TS35, the information playing module comprising:

TS38, according to the device of TS35, the warning voice broadcast instruction includes warning voice information;

the information playing module comprises:

TS39, a computer readable storage medium storing computer program instructions which, when executed by a processor, implement a method as recited in any one of TS1-TS 19.

TS40, an electronic device comprising a memory for storing one or more computer program instructions and a processor, wherein the one or more computer program instructions are executed by the processor to implement a method as recited in any one of TS1-TS 19.

TS41, a computer program product comprising computer programs/instructions which, when executed by a processor, implement the steps of the method as described in any one of TS1-TS 19.

The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. An information processing method, characterized in that the method comprises:

2. The method of claim 1, further comprising:

3. The method of claim 1, wherein the identity information comprises gender information;

the preset conditions include:

the sex information included in the identity information is female.

4. The method of claim 3, further comprising: acquiring task information of a task conveying the at least one user;

the determining identity information comprises:

5. An information processing method, characterized in that the method comprises:

6. An information processing apparatus comprising:

the type determining module is used for responding to the fact that a plurality of pieces of position information received within a first time period all correspond to the same position area, and determining the position type corresponding to the position area; and

7. An information processing apparatus comprising:

8. A computer readable storage medium storing computer program instructions which, when executed by a processor, implement the method of any one of claims 1-5.

9. An electronic device comprising a memory and a processor, the memory to store one or more computer program instructions, wherein the one or more computer program instructions are executed by the processor to implement the method of any of claims 1-5.

10. A computer program product comprising computer program/instructions, characterized in that the computer program/instructions, when executed by a processor, implement the steps of the method according to any of claims 1-5.