CN112801544A - Method and system for evaluating road digital management performance - Google Patents
Method and system for evaluating road digital management performance Download PDFInfo
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Abstract
The invention discloses a method and a system for evaluating the performance of road digital management. The method comprises the following steps: determining a road digital management performance evaluation index according to the road digital management information; performing index screening on the road digital management performance evaluation index to obtain a screened evaluation index; establishing a road digital management performance evaluation standard table according to the screened evaluation indexes; and performing the performance evaluation of the road digital management according to the performance evaluation standard table of the road digital management. By adopting the method and the system, the management efficiency of the highway operation company and the production efficiency of the organization can be improved, and further improvement and performance can be improved in the future organization operation.
Description
Technical Field
The invention relates to the technical field of highway management, in particular to a method and a system for evaluating the performance of highway digital management.
Background
Along with the continuous deepening of the digital construction of the highway, the digital effect on the development of the highway is more and more prominent, and in order to comprehensively understand and master the digital construction level and the application performance of a highway enterprise, effectively control the progress of the digitization, promote the deep fusion of the digitization and the highway business, and improve the efficiency of the digital management of the highway, a set of index system for realizing the performance evaluation of the digital management of the highway needs to be researched and constructed. For the evaluation of the performance of the digital highway management, at present, only the past work of the highway operation company is checked and summarized, however, it is necessary to better improve the management efficiency of the highway operation company and the production efficiency of the organization, and further improve and improve the performance in the future organization operation.
Disclosure of Invention
The invention aims to provide a method and a system for evaluating the performance of road digital management, which can improve the management efficiency of a road operation company and the production efficiency of organization, and further improve the performance in future organization operation.
In order to achieve the purpose, the invention provides the following scheme:
a road digital management performance evaluation method comprises the following steps:
determining a road digital management performance evaluation index according to the road digital management information;
performing index screening on the road digital management performance evaluation index to obtain a screened evaluation index;
establishing a road digital management performance evaluation standard table according to the screened evaluation indexes;
and performing the performance evaluation of the road digital management according to the performance evaluation standard table of the road digital management.
Optionally, the determining a road digital management performance evaluation index according to the road digital management information specifically includes:
according to the digital management information of the highway, determining the digital level of the highway, the digital management efficiency of the highway and the digital social benefit of the highway as the performance evaluation index of the digital management of the highway by adopting a literature research method and an expert consultation method; the road digital management performance evaluation index is a first-level index.
Optionally, the performing index screening on the road digital management performance evaluation index to obtain a screened evaluation index specifically includes:
screening indexes according to the first-level indexes to obtain second-level indexes;
and screening indexes according to the secondary indexes to obtain tertiary indexes.
Optionally, the screening the indexes according to the primary index to obtain a secondary index specifically includes:
performing index screening on the road digitization level to obtain digital infrastructure construction, digital organization construction, digital service application and digital standard system construction;
performing index screening on the road digital management efficiency to obtain road asset construction management efficiency and road operation safety management efficiency;
performing index screening on the road digital social benefit to obtain social contribution, social responsibility and social influence;
and determining the digital infrastructure construction, the digital organization construction, the digital business application, the digital standard system construction, the road asset construction management and maintenance efficiency, the road operation safety management and control efficiency, the social contribution, the social responsibility and the social influence as secondary indexes.
Optionally, the screening of the indexes according to the secondary indexes to obtain tertiary indexes specifically includes:
performing index screening on the digital infrastructure construction to obtain a digital construction capital investment ratio, a monitoring center coverage rate, a handheld terminal allocation rate, a mobile monitoring vehicle coverage rate, a data acquisition automation rate and a data safety guarantee measure application rate;
performing index screening on the digital organization construction to obtain digital management department setting, digital technician proportion, digital user proportion and digital training coverage;
performing index screening on the digital service application to obtain a digital realization degree of road property management, a digital realization degree of operation safety management, a digital realization degree of operation performance assessment, a digital realization degree of operation cost management, a digital realization degree of road property maintenance and a service system correlation degree;
performing index screening on the highway asset construction management and maintenance efficiency to obtain the automatic detection rate of disease information, the early warning rate of disease information, the solution time of disease information and the visualization effect of road production maintenance;
performing index screening on the road operation safety control efficiency to obtain an event active discovery rate, an event response time, an event average handling time and a dangerous transport detection accuracy rate;
performing index screening on the social contribution to obtain an intellectual property achievement conversion rate, a traffic jam duration optimization effect and a traffic accident reduction rate;
screening indexes of the social responsibility to obtain a service complaint return rate, an operation energy-saving growth rate and customer satisfaction;
screening indexes of the social influence to obtain the number of learning enterprises, the number of external theme announcements, the popularization number of a digital system and the honor of enterprise information technological innovation;
the digital construction capital investment ratio, the monitoring center coverage rate, the handheld terminal allocation rate, the mobile monitoring vehicle coverage rate, the data acquisition automation rate, the data safety guarantee measure application rate, the digital management department setting, the digital technician proportion, the digital user proportion, the digital training coverage rate, the digital implementation degree of the road property management, the digital implementation degree of the operation safety management, the digital implementation degree of the operation performance assessment, the digital implementation degree of the operation cost management, the digital implementation degree of the road property maintenance, the association degree of the business system, the automatic detection rate of the disease information, the early warning rate of the disease information, the disease information solution time, the visual effect of the road property maintenance, The event active discovery rate, the event response time, the event average handling time, the critical transportation detection accuracy, the intellectual property result conversion rate, the traffic jam duration optimization effect, the traffic accident reduction rate, the service complaint response rate, the operation energy conservation increase rate, the customer satisfaction degree, the number of learning enterprises, the number of external topic announcements, the number of digital system popularization and the enterprise information technology innovation honor are determined to be three-level indexes.
Optionally, the establishing a road digital management performance evaluation standard table according to the screened evaluation index specifically includes:
dividing the three-level indexes into four levels, and sequentially reducing the score of each level;
and establishing a road digital management performance evaluation standard table by taking the three-level indexes as rows and the grades as columns.
Optionally, the performing the performance evaluation of the digital road management according to the performance evaluation standard table of the digital road management specifically includes:
respectively determining a first-level index weight, a second-level index weight and a third-level index weight by adopting an analytic hierarchy process;
and performing the road digital management performance evaluation by adopting a weighted summation method according to the road digital management performance evaluation standard table, the primary index weight, the secondary index weight and the tertiary index weight.
A road digital management performance evaluation system comprises:
the index primary selection module is used for determining a road digital management performance evaluation index according to the road digital management information;
the index screening module is used for screening the indexes of the road digital management performance evaluation indexes to obtain screened evaluation indexes;
the standard formulation module is used for establishing a road digital management performance evaluation standard table according to the screened evaluation indexes;
and the evaluation implementation module is used for evaluating the road digital management performance according to the road digital management performance evaluation standard table.
Compared with the prior art, the invention has the beneficial effects that:
the invention provides a method and a system for evaluating the performance of road digital management, which determine the evaluation index of the performance of the road digital management according to the digital management information of the road; performing index screening on the road digital management performance evaluation index to obtain a screened evaluation index; establishing a road digital management performance evaluation standard table according to the screened evaluation indexes; and performing the performance evaluation of the road digital management according to the performance evaluation standard table of the road digital management. The invention can improve the management efficiency of highway operation companies and the production efficiency of organizations, thereby improving and improving the performance in future organization operation.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings without inventive exercise.
FIG. 1 is a flow chart of a road digital management performance evaluation method in an embodiment of the invention;
FIG. 2 is a flowchart of evaluation in an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The invention aims to provide a method and a system for evaluating the performance of road digital management, which can improve the management efficiency of a road operation company and the production efficiency of organization, and further improve the performance in future organization operation.
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.
Examples
Fig. 1 is a flowchart of a performance evaluation method for road digital management in an embodiment of the present invention, and as shown in fig. 1, the performance evaluation method for road digital management includes:
step 101: and determining a road digital management performance evaluation index according to the road digital management information.
according to the digital management information of the highway, determining the digital level of the highway, the digital management efficiency of the highway and the digital social benefit of the highway as the performance evaluation index of the digital management of the highway by adopting a literature research method and an expert consultation method; the performance evaluation index of the road digital management is a first-level index.
Step 102: and (4) performing index screening on the road digital management performance evaluation index to obtain the screened evaluation index.
performing index screening according to the first-level index to obtain a second-level index;
and screening indexes according to the second-level indexes to obtain third-level indexes.
Wherein the content of the first and second substances,
and screening indexes according to the first-level indexes to obtain second-level indexes, which specifically comprises the following steps:
performing index screening on the digitized level of the road to obtain digital infrastructure construction, digital organization construction, digital service application and digital standard system construction;
performing index screening on the digital management efficiency of the highway to obtain the road asset construction management efficiency and the road operation safety management and control efficiency;
carrying out index screening on the road digital social benefit to obtain social contribution, social responsibility and social influence;
and determining the construction of digital infrastructure, the construction of digital organization, the application of digital business, the construction of digital standard system, the construction and management efficiency of highway assets, the management and control efficiency of highway operation safety, social contribution, social responsibility and social influence as secondary indexes.
And screening indexes according to the second-level indexes to obtain third-level indexes, which specifically comprises the following steps:
performing index screening on the digital infrastructure construction to obtain the digital construction capital investment ratio, the monitoring center coverage rate, the handheld terminal allocation rate, the mobile monitoring vehicle coverage rate, the data acquisition automation rate and the data safety guarantee measure application rate;
performing index screening on the digital organization construction to obtain digital management department setting, digital technician proportion, digital user proportion and digital training coverage;
performing index screening on the digital service application to obtain a digital realization degree of road property management, a digital realization degree of operation safety management, a digital realization degree of operation performance assessment, a digital realization degree of operation cost management, a digital realization degree of road property maintenance and a service system correlation degree;
performing index screening on the road asset construction management and maintenance efficiency to obtain the automatic detection rate of the disease information, the early warning rate of the disease information, the solution time of the disease information and the visual effect of road production maintenance;
performing index screening on the road operation safety control efficiency to obtain an event active discovery rate, an event response time, an event average handling time and a dangerous transport detection accuracy rate;
performing index screening on the social contribution to obtain the intellectual property achievement conversion rate, the traffic jam duration optimization effect and the traffic accident reduction rate;
performing index screening on social responsibility to obtain service complaint response rate, operation energy-saving growth rate and customer satisfaction;
screening indexes of social influence to obtain the number of learning enterprises, the number of external theme announcements, the popularization number of a digital system and the honor of enterprise information technological innovation;
the method comprises the steps of comparing the digital construction capital investment, the coverage rate of a monitoring center, the allocation rate of a handheld terminal, the coverage rate of a mobile monitoring vehicle, the automation rate of data acquisition, the application rate of data safety guarantee measures, the setting of a digital management department, the proportion of digital technical personnel, the proportion of digital using personnel, the coverage rate of digital training, the digital implementation rate of road property management, the digital implementation rate of operation safety management, the digital implementation rate of operation performance assessment, the digital implementation rate of operation cost management, the digital implementation rate of road property maintenance, the association degree of a service system, the automatic detection rate of disease information, the early warning rate of disease information, the solution time of disease information, the visualization effect of road property maintenance, the active discovery rate of events, the response time of events, the average handling time of events, the detection accuracy rate of dangerous transport, the conversion rate, The optimization effect of the duration of traffic jam, the reduction rate of traffic accidents, the service complaint reply rate, the operation energy-saving growth rate, the customer satisfaction, the number of learning enterprises, the number of publicizing foreign themes, the number of popularizing a digital system and the honor of enterprise information technology innovation are determined as three-level indexes.
Step 103: and establishing a road digital management performance evaluation standard table according to the screened evaluation indexes.
dividing the three-level indexes into four levels, and sequentially reducing the score of each level;
and establishing a road digital management performance evaluation standard table by taking the three-level indexes as rows and the grades as columns.
Step 104: and performing the performance evaluation of the road digital management according to the performance evaluation standard table of the road digital management.
respectively determining a first-level index weight, a second-level index weight and a third-level index weight by adopting an analytic hierarchy process;
and performing the road digital management performance evaluation by adopting a weighted summation method according to the road digital management performance evaluation standard table, the primary index weight, the secondary index weight and the tertiary index weight.
The invention also provides a system for evaluating the performance of the road digital management, which comprises the following components:
and the index primary selection module is used for determining the road digital management performance evaluation index according to the road digital management information.
And the index screening module is used for screening the indexes of the road digital management performance evaluation indexes to obtain the screened evaluation indexes.
And the standard formulation module is used for establishing a road digital management performance evaluation standard table according to the screened evaluation indexes.
And the evaluation implementation module is used for performing the performance evaluation of the road digital management according to the road digital management performance evaluation standard table.
Fig. 2 is a flowchart of evaluation in the embodiment of the present invention, and as shown in fig. 2, the evaluation process includes:
(1) evaluation of subjects and objects
The subject of evaluation refers to an organization, individual, or work group that performs the evaluation. The evaluation of the road digital management performance is the evaluation in an enterprise, the main body is a manager in the enterprise, the evaluation in all aspects is independently and objectively carried out according to basic working specifications, and decision opinions in methods and technical aspects are consulted with related experts.
The evaluation object refers to an object to be evaluated. The evaluation objects are different due to different evaluation requirements, and the evaluation objects for the road digital management performance are mainly the level, efficiency and benefit of the road digital management.
(2) Evaluation procedure
All evaluations are subject to a certain working procedure, and a complete working degree comprises the process from the determination of an evaluation object to the completion of the whole evaluation work, and comprises the following steps:
1) identifying an object of evaluation
At the very beginning of the evaluation, it is determined what the evaluation object is and what the evaluation target is.
2) Determination of evaluation protocol
The determination of the evaluation scheme comprises the steps of collecting and sorting data, determining evaluation indexes by a literature research method and an expert consultation method, screening the indexes by adopting expert scoring and questionnaire survey, further establishing an evaluation index system and determining evaluation standards, determining index weight by combining an AHP analytic hierarchy process and a scoring method, and finally evaluating by adopting a weighted scoring method.
3) Evaluation work implementation
And evaluating the evaluation object according to the determined evaluation model by collecting and sorting the evaluation object data.
(3) Evaluation results application
After the evaluation work is finished, the final evaluation result is analyzed, and measures capable of improving the digital management level, efficiency and benefit of the highway are provided according to the condition of each index and the final result.
Based on the analysis, the practical experience of the digital management of the highway is combined, and according to the purpose of evaluation and the digital construction condition of the highway, a method combining a literature research method, an expert consultation method and a questionnaire survey method is adopted to select the performance evaluation index of the digital management of the highway from three aspects of the digital level of the highway, the digital management efficiency of the highway and the digital social benefit of the highway.
The three first-level indexes are road digital level, road digital management efficiency and road digital management social benefits.
(1) Digital level of road
1) Digital infrastructure construction: the system comprises a digital construction capital investment ratio, a monitoring center coverage rate, a handheld terminal allocation rate, a mobile monitoring vehicle coverage rate, a data acquisition automation rate and a data safety guarantee measure application rate.
2) Digital organization and construction: digital management department setting, digital technician proportion, digital user proportion and digital training coverage.
3) Digital service application: the system comprises a digital realization degree of the road property management, a digital realization degree of the operation safety management, a digital realization degree of the operation performance assessment, a digital realization degree of the operation cost management, a digital realization degree of the road property maintenance and a business system correlation degree.
4) Digital management standard system construction: the integrity of the digital management standard system and the implementation rate of the digital management standard system.
(2) Digital management efficiency of highway
1) Road asset maintenance efficiency: the method has the advantages of automatic detection rate of the disease information, prediction rate of the disease information, solving time of the disease information and visualization effect of road maintenance.
2) Road operation safety control efficiency: the method comprises the steps of event active discovery rate, event response time, event average handling time and critical transportation detection accuracy.
(3) Selection of road digital social benefit evaluation index
1) Social contribution: the number of information technology patents, the optimization effect of the duration time of traffic jam and the reduction rate of traffic accidents.
2) Social responsibility: the service complaint reply rate, the operation energy-saving quantity and the information providing quantity for the public.
3) Social impact: the company learns the number of enterprises, the number of announcements of external subjects, the number of popularization of the digital system and the honor of the scientific and technological innovation of the enterprise information.
And (4) aiming at the evaluation indexes, asking experts to analyze and verify the rationality and scientificity of the index system. By issuing questionnaires to members of the expert group, indexes with more uniform expert opinions are reserved, indexes with more divergences are corrected or deleted, and new indexes with more reasonable meanings are provided for adding.
The design of the expert opinion questionnaire mainly involves three parts. The first part is to score the secondary indexes in the evaluation indexes, divide the importance degree of the indexes into five grades according to 'important', 'generally important', 'less important' and 'unimportant', and when carrying out statistical analysis, respectively carry out the statistical analysis according to the five grades 9, 7, 5, 3 and 1 and the comparison scores according to the importance degree. The second part is used for scoring each three-level index of the evaluation index, and the scoring method and the data processing method are consistent with those of the first part. The third part is two openness problems, firstly, the visited experts are requested to put forward the options which are not reasonable and need to be adjusted in the evaluation indexes, and secondly, the visited experts are requested to put forward the evaluation indexes which are important, so that the effect of supplementing the evaluation indexes is achieved.
And carrying out statistical analysis on two aspects of expert opinion concentration and expert opinion co-scheduling. The expert opinion concentration is determined by a method of calculating the arithmetic mean of each index, the expert opinion co-scheduling is determined by calculating the variation coefficient of each index, and the smaller the value of the variation coefficient is, the smaller the fluctuation is, namely, the higher the opinion coordination degree of all the experts participating in opinion consultation on the index is.
The calculation method of the two indexes is as follows: let Xij denote the evaluation opinion (score) of the ith expert on the jth index, and for an evaluation system with n experts and m indexes, the calculation of Mj and Vj is respectively as follows:
Vj＝Sj/Mj
wherein:
coefficient of variation of the j-th index
Standard deviation of- -Sj- -j
Arithmetic mean of-Mj-j
The smaller the value of Vj, the higher the expert opinion co-scheduling of index j
And performing a first round of expert opinion inquiry on the evaluation index system prototype according to the method, and recovering the questionnaire for data sorting and analysis. And respectively calculating 'expert opinion concentration' and 'expert opinion co-scheduling' of the expert opinion consulting table about the second-level index and the third-level index.
The result of opinion inquiry of the secondary indexes shows that 9 secondary indexes have relatively concentrated expert opinion concentration and expert opinion co-scheduling, and the set secondary indexes are basically reasonable, the indexes with higher expert opinion concentration are concentrated on the aspect of road operation safety control efficiency, and the indexes with lower expert opinion concentration and higher coordination degree are regulated to the road digital system construction according to expert opinions in the aspect of the digital management standard system construction level.
Through the calculation of the expert opinion concentration and the expert opinion co-scheduling of the three-level indexes, the allocation rate of the handheld terminal, the coverage rate of the mobile monitoring vehicle and the expert opinion concentration and the expert opinion coordination degree of the digital user proportion are relatively high, so that the three indexes are deleted. The digital technician proportion index is modified into the digital manager proportion because a plurality of experts consider that the expression has defects.
The analytic hierarchy process decomposes the complex problem into each component element, constructs an orderly gradual connection hierarchical structure of the interconnection among the elements, separates the system from the environment, decomposes layer by layer from high level to secondary level, thereby decomposes a system into a tree structure, and the idea of solving the problem is to arrange the membership relationship among the factors of the system into a plurality of layers from high level to low level and establish the interconnection among the elements of different layers. According to the hierarchical structure, quantitative representation is carried out on the relative importance of each layer through judgment on certain objective reality, and the relative importance among elements of each layer is determined; and checking the logical consistency of the judgment result, and determining the relative weight of each element.
Generally, we use the form of block diagram to fully explain the hierarchical relationship between the progressive structure of each level and the factors. Then, the relative importance of each factor in the hierarchy is judged by using a pairwise comparison mode, and the relative importance is expressed in a quantitative mode to construct a judgment matrix. Assume that the decision matrix form at a certain level is as follows:
αijindicating the importance of the ith factor relative to the jth factor in the hierarchy.
The specific weight calculation steps are as follows:
1) calculating the product of each row of elements of the judgment matrix
2) Calculating MiRoot of cubic (n times)
3) Will vector
Normalization
Then W is ═ W1，W2...Wn]TI.e. the calculated feature vector.
4) After the eigenvector is obtained, the maximum characteristic root lambda of the matrix is judgedmaxAnd the consistency index C.I
Wherein (AW)i) Refers to the I-th component of the vector AW.
After the consistency index c.i. is obtained, an average random consistency index r.i. of the judgment matrix can be obtained, and a random consistency ratio c.r. is obtained according to the above formula.
And when the consistency passes the inspection, the setting of the weight passes the inspection, so that the weight corresponding to each level index is obtained.
The information which can not be directly quantified is exchanged by using the knowledge, wisdom and experience of experts, and the discussed information is given consistent opinions through repeated discussion and opinion inquiry. In order to determine the weight of the evaluation index system, firstly, an expert scoring table is designed according to the evaluation index system established by the invention, the evaluation index system is graded step by step in the expert scoring table, and secondly, experts in the aspect of road digital management are invited to carry out pairwise comparison according to the grading level of the index items in the scoring table so as to distinguish the importance degree of the evaluation index system.
According to the calculation method of the analytic hierarchy process, pairwise comparison is carried out on all factors to construct a judgment matrix, and after the weight is calculated, consistency check is carried out on the obtained weight vector. Aiming at the evaluation index system established by the invention, the weight of the evaluation index system is determined layer by layer.
(1) The first-level index weight determination judgment matrix T is as follows:
the feature vector is (0.868,1.610, 0.522); the maximum eigenvalue is 3.012, CI ═ 0.006; RI 0.52 and CR. 0.011. Among the judgment indexes, CR is less than 0.1, and the consistency is met. Therefore, the weights of the three indexes of the road digitization level, the road digitization management efficiency and the road digitization management social benefit are respectively 17.42%, 53.66% and 28.92%.
(2) Secondary index weight determination
1) The second-level index weight determination judgment matrix T of the road digital management level is as follows:
the feature vector is (0.472,1.400,0.641,1.488), the maximum feature root is 4.075, CI equals 0.025, RI equals 0.890, and CR equals 0.028. Among the judgment indexes, CR is less than 0.1, and the consistency is met. Therefore, the weight values of the construction of the digital infrastructure of the road, the digital organization construction of the road, the digital business application of the road and the digital system construction of the road are respectively as follows: 37.19%, 16.01%, 34.99% and 11.8%.
2) The second-level index weight determination judgment matrix T of the road digital management efficiency is as follows:
the eigenvector is (1.333,0.667), the maximum eigen root is 2.000, and the second-order matrix CR is 0, so that the road construction management and maintenance efficiency and the road operation safety management and control efficiency are 33.33% and 66.67% by the verification.
3) The road digital management social benefit judgment matrix T is as follows:
the eigenvector is (0.426,1.071,1.502), the maximum characteristic root is 3.029, the CI value is 0.015, the RI value is 0.52, and the CR value is 0.028, and in the judgment index, CR is less than 0.1, and the consistency is satisfied. The social contribution, social responsibility and social influence index weights are 50.07 percent, 35.72 percent and 14.21 percent respectively.
(3) Three level index weight determination
1) The determination and judgment matrix T for the weight of the road digital infrastructure construction index is as follows:
the eigenvectors are (1.551,1.142,0.505,0.802), the maximum eigenvalue is 4.096, CI is 0.032, RI is 0.89, and CR is 0.036, and among the criteria, CR is less than 0.1, and the consistency is satisfied. The digital construction fund investment, the coverage rate of the monitoring center, the data acquisition automation rate and the application rate weight of the data safety guarantee measures are respectively as follows: 20.06%, 12.63%, 28.54%, 38.77%.
2) The determination judgment matrix T of the road digital organization construction index weight is as follows:
the eigenvector is (0.681,0.718,1.601), the maximum eigen root is 3.029, CI is 0.015, RI is 0.52, and CR is 0.028, so the calculated CR value is 0.028<0.1, which means that the judgment matrix satisfies the consistency check at this time, and the calculated weights have consistency. The weights of the digital management department, the digital personnel proportion and the digital training coverage rate are as follows: 53.38%, 23.92% and 22.7%.
3) The determination and judgment matrix T for the application index weight of the road digital service is as follows:
the feature vectors are (0.752,1.707,0.724,0.486,2.019,0.581,0.731), the maximum feature root is 7.502, the CI value is 0.084, the RI value is 1.36, the CR value is 0.062, and the CR value is 0.062<0.1, which means that the matrix is judged to satisfy the consistency check at this time, and the calculated weights have consistency. The weights of the digital implementation degree of the road property management, the digital implementation degree of the operation safety management, the digital implementation degree of the operation performance assessment, the digital implementation degree of the operation cost management, the digital implementation degree of the road property maintenance and the association degree of the service system are respectively as follows: 10.44%, 8.31%, 28.85%, 6.94%, 10.34%, 24.39%, 10.74%.
4) The determination judgment matrix T of the weight of the evaluation index of the digital system construction of the highway is as follows:
the eigenvector is (1.000 ), the maximum eigenvalue is 2, and the second-order matrix CR is 0, so that the integrity and the implementation rate of the road digitization system are both 50% by the test.
5) The evaluation judgment matrix T for the digital road management and maintenance efficiency is as follows:
the eigenvector is (0.408,0.530,1.201,1.861), the maximum eigenvalue 4.024, CI ═ 0.08, RI ═ 0.89, CR ═ 0.009, and CR value 0.009<0.1 mean that this decision matrix satisfies the consistency test, and the calculated weights have consistency. Therefore, the automatic detection rate of the disease information, the early warning rate of the disease information, the solution time of the disease information and the weight of the visualization effect of road maintenance are respectively as follows: 46.52%, 30.02%, 13.26%, 10.2%.
6) The determination and judgment matrix T of the evaluation index weight of the management and control efficiency of the road operation safety is as follows:
the eigenvector is (0.716,0.604,1.089,1.591), the large feature root is 4.114, CI is 0.038, RI is 0.89, CR is 0.043, and the CR value is 0.043<0.1, which means that the matrix satisfies the consistency test at this time, and the calculated weights have consistency. Therefore, the weight of the event active discovery rate, the event response time, the event average handling time and the critical transportation detection accuracy rate is as follows: 39.78%, 27.23%, 15.09%, 17.91%.
7) The determination judgment matrix T of the social contribution evaluation index weight of the road digital management is as follows:
the eigenvector is (0.681,0.718,1.601), the maximum eigenroot is 3.029, CI is 0.015, RI is 0.52, CR is 0.028, and the CR value is 0.028<0.1, which means that the judgment matrix satisfies the consistency check, and the calculated weights have consistency. The intellectual property achievement conversion rate, the traffic jam duration optimization effect and the traffic accident reduction rate are weighted as follows: 53.38%, 23.92% and 22.7%.
8) The method comprises the following steps of determining a broken matrix T by the weighting of the social responsibility evaluation index of the digital management of the road:
the eigenvector is (1.731,0.715,0.554), the maximum eigen root is 3.001, CI is 0.001, RI is 0.52, CR is 0.001, and the CR value is 0.001<0.1, which means that the judgment matrix satisfies the consistency test, and the calculated weights have consistency. Service complaint rate of return, number of operating energy savings growth rates, customer satisfaction weight 18.48%, 23.84%, 57.71%.
9) The determination judgment matrix T of the weight of the social influence evaluation index through the digital management of the road is as follows:
the eigenvector is (1.810,1.093,0.323,0.774), the maximum feature root 4.084, CI is 0.028, RI is 0.89, and CR is 0.031, so that the calculated CR value is 0.031<0.1, which means that the judgment matrix at this time satisfies the consistency check, and the calculated weights have consistency. The weights of the enterprise learning amount, the external theme declaration amount, the digital system popularization amount and the enterprise information technology innovation honor of the company are respectively as follows: 20.2%, 8.1%, 28.4%, 43.47%.
Each index is divided into four grades of 'excellent', 'good', 'medium' and 'poor', and each index is scored according to a score of 10 when being evaluated, wherein the score of 'excellent' is 8-10, the score of 'good' is 6-8, the score of 'medium' is 3-6, and the score of 'poor' is less than 3. Correspondingly, the final evaluation result grade is consistent with each index.
The weighted scoring method is to allocate proper weighting coefficients according to the importance degree of the index, and then evaluate and select the scheme by the product of the score of each evaluation item and the weighting coefficient. The method is simple in calculation, can fully reflect expert opinions, and is suitable for evaluation research including qualitative and quantitative analysis.
In summary, the evaluation of the digital management performance of the road includes both quantitative indicators and qualitative indicators, and the quantitative indicators are more in number, so that a multi-target linear weighted scoring method is adopted to determine the score for each indicator, and then the function is weighted and constructed step by step.
Wherein S is the total score of the performance evaluation of the road digital management; ai is the score of the ith three-level index, and Bi is the weight of the ith index; cj is the weight of the jth index in the two-stage indexes; dk is the weight of the kth index in the primary index. In the present invention, n is 33, m is 9, and t is 3.
The principles and embodiments of the present invention have been described herein using specific examples, which are provided only to help understand the method and the core concept of the present invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, the specific embodiments and the application range may be changed. In summary, this summary should not be construed to limit the present invention.
Claims (8)
1. A road digital management performance evaluation method is characterized by comprising the following steps:
determining a road digital management performance evaluation index according to the road digital management information;
performing index screening on the road digital management performance evaluation index to obtain a screened evaluation index;
establishing a road digital management performance evaluation standard table according to the screened evaluation indexes;
and performing the performance evaluation of the road digital management according to the performance evaluation standard table of the road digital management.
2. The method for evaluating the performance of the digital road management according to claim 1, wherein the step of determining the performance evaluation index of the digital road management according to the digital road management information specifically comprises the following steps:
according to the digital management information of the highway, determining the digital level of the highway, the digital management efficiency of the highway and the digital social benefit of the highway as the performance evaluation index of the digital management of the highway by adopting a literature research method and an expert consultation method; the road digital management performance evaluation index is a first-level index.
3. The method for evaluating the performance of the digital road management according to claim 2, wherein the step of screening the evaluation indexes of the digital road management performance to obtain the screened evaluation indexes comprises the following steps:
screening indexes according to the first-level indexes to obtain second-level indexes;
and screening indexes according to the secondary indexes to obtain tertiary indexes.
4. The method for evaluating the performance of the digital road management according to claim 3, wherein the step of screening the indexes according to the primary indexes to obtain secondary indexes comprises the following steps:
performing index screening on the road digitization level to obtain digital infrastructure construction, digital organization construction, digital service application and digital standard system construction;
performing index screening on the road digital management efficiency to obtain road asset construction management efficiency and road operation safety management efficiency;
performing index screening on the road digital social benefit to obtain social contribution, social responsibility and social influence;
and determining the digital infrastructure construction, the digital organization construction, the digital business application, the digital standard system construction, the road asset construction management and maintenance efficiency, the road operation safety management and control efficiency, the social contribution, the social responsibility and the social influence as secondary indexes.
5. The method for evaluating the performance of the digital road management according to claim 4, wherein the screening of the indexes according to the secondary indexes to obtain the tertiary indexes specifically comprises:
performing index screening on the digital infrastructure construction to obtain a digital construction capital investment ratio, a monitoring center coverage rate, a handheld terminal allocation rate, a mobile monitoring vehicle coverage rate, a data acquisition automation rate and a data safety guarantee measure application rate;
performing index screening on the digital organization construction to obtain digital management department setting, digital technician proportion, digital user proportion and digital training coverage;
performing index screening on the digital service application to obtain a digital realization degree of road property management, a digital realization degree of operation safety management, a digital realization degree of operation performance assessment, a digital realization degree of operation cost management, a digital realization degree of road property maintenance and a service system correlation degree;
performing index screening on the highway asset construction management and maintenance efficiency to obtain the automatic detection rate of disease information, the early warning rate of disease information, the solution time of disease information and the visualization effect of road production maintenance;
performing index screening on the road operation safety control efficiency to obtain an event active discovery rate, an event response time, an event average handling time and a dangerous transport detection accuracy rate;
performing index screening on the social contribution to obtain an intellectual property achievement conversion rate, a traffic jam duration optimization effect and a traffic accident reduction rate;
screening indexes of the social responsibility to obtain a service complaint return rate, an operation energy-saving growth rate and customer satisfaction;
screening indexes of the social influence to obtain the number of learning enterprises, the number of external theme announcements, the popularization number of a digital system and the honor of enterprise information technological innovation;
the digital construction capital investment ratio, the monitoring center coverage rate, the handheld terminal allocation rate, the mobile monitoring vehicle coverage rate, the data acquisition automation rate, the data safety guarantee measure application rate, the digital management department setting, the digital technician proportion, the digital user proportion, the digital training coverage rate, the digital implementation degree of the road property management, the digital implementation degree of the operation safety management, the digital implementation degree of the operation performance assessment, the digital implementation degree of the operation cost management, the digital implementation degree of the road property maintenance, the association degree of the business system, the automatic detection rate of the disease information, the early warning rate of the disease information, the disease information solution time, the visual effect of the road property maintenance, The event active discovery rate, the event response time, the event average handling time, the critical transportation detection accuracy, the intellectual property result conversion rate, the traffic jam duration optimization effect, the traffic accident reduction rate, the service complaint response rate, the operation energy conservation increase rate, the customer satisfaction degree, the number of learning enterprises, the number of external topic announcements, the number of digital system popularization and the enterprise information technology innovation honor are determined to be three-level indexes.
6. The method for evaluating the performance of the digital road management according to claim 5, wherein the establishing of the standard table for evaluating the performance of the digital road management according to the screened evaluation indexes specifically comprises:
dividing the three-level indexes into four levels, and sequentially reducing the score of each level;
and establishing a road digital management performance evaluation standard table by taking the three-level indexes as rows and the grades as columns.
7. The method for evaluating the performance of the digital road management according to claim 6, wherein the step of evaluating the performance of the digital road management according to the standard table for evaluating the performance of the digital road management specifically comprises the following steps:
respectively determining a first-level index weight, a second-level index weight and a third-level index weight by adopting an analytic hierarchy process;
and performing the road digital management performance evaluation by adopting a weighted summation method according to the road digital management performance evaluation standard table, the primary index weight, the secondary index weight and the tertiary index weight.
8. A road digital management performance evaluation system is characterized by comprising:
the index primary selection module is used for determining a road digital management performance evaluation index according to the road digital management information;
the index screening module is used for screening the indexes of the road digital management performance evaluation indexes to obtain screened evaluation indexes;
the standard formulation module is used for establishing a road digital management performance evaluation standard table according to the screened evaluation indexes;
and the evaluation implementation module is used for evaluating the road digital management performance according to the road digital management performance evaluation standard table.
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