CN112749880A - Information processing method, information processing device and electronic equipment - Google Patents
Information processing method, information processing device and electronic equipment Download PDFInfo
- Publication number
- CN112749880A CN112749880A CN202011567710.4A CN202011567710A CN112749880A CN 112749880 A CN112749880 A CN 112749880A CN 202011567710 A CN202011567710 A CN 202011567710A CN 112749880 A CN112749880 A CN 112749880A
- Authority
- CN
- China
- Prior art keywords
- user account
- time
- terminal
- information
- message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 230000010365 information processing Effects 0.000 title claims abstract description 35
- 238000003672 processing method Methods 0.000 title claims abstract description 24
- 230000004044 response Effects 0.000 claims abstract description 15
- 238000000034 method Methods 0.000 claims description 31
- 238000004590 computer program Methods 0.000 claims description 12
- 238000012544 monitoring process Methods 0.000 claims description 10
- 238000012545 processing Methods 0.000 claims description 4
- 238000013468 resource allocation Methods 0.000 abstract description 9
- 238000012797 qualification Methods 0.000 description 24
- 238000004891 communication Methods 0.000 description 9
- 230000006399 behavior Effects 0.000 description 8
- 230000008569 process Effects 0.000 description 8
- 238000010586 diagram Methods 0.000 description 5
- 230000005540 biological transmission Effects 0.000 description 4
- 238000009223 counseling Methods 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 238000011161 development Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06313—Resource planning in a project environment
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/12—Payment architectures specially adapted for electronic shopping systems
- G06Q20/127—Shopping or accessing services according to a time-limitation
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Human Resources & Organizations (AREA)
- Theoretical Computer Science (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Economics (AREA)
- General Business, Economics & Management (AREA)
- Tourism & Hospitality (AREA)
- Marketing (AREA)
- Computer Security & Cryptography (AREA)
- Entrepreneurship & Innovation (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Biodiversity & Conservation Biology (AREA)
- Computer Hardware Design (AREA)
- Software Systems (AREA)
- General Engineering & Computer Science (AREA)
- Health & Medical Sciences (AREA)
- Life Sciences & Earth Sciences (AREA)
- Primary Health Care (AREA)
- Development Economics (AREA)
- Educational Administration (AREA)
- General Health & Medical Sciences (AREA)
- Game Theory and Decision Science (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The embodiment of the invention provides an information processing method, an information processing device and electronic equipment, wherein the information processing method is applied to a server and comprises the following steps: and allocating authority identification to the first user account in response to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition. Sending the time range indicated by the time identifier in the authority identifier and the second user account information to a terminal for logging in the first user account; and responding to the received message sent by the first user account through the terminal within the time range indicated by the time identification, and forwarding the message to the terminal logged in by the second user account. The task executed by the first user account is used as a triggering behavior of remote online consultation, and then when the task executed by the first user account meets a preset condition, the first user account is allowed to consult the second user account by allocating the authority identification, so that resource allocation under a whole set of remote information consultation scenes is realized.
Description
Technical Field
The present invention relates to the field of data communication, and in particular, to an information processing method, an information processing apparatus, and an electronic device.
Background
With the continuous development of the internet and terminal technology, the internet platform and experts in some professional fields perform online communication, and the method becomes an increasingly important way for people to seek help in life.
Because the consulting time provided by the expert account in the professional field is not fixed and cannot provide real-time and effective reply for the consulting user, an information processing method is urgently needed to perform effective resource allocation on the consulting time of the expert in the professional field, so that the consulting resource is effectively distributed to the user account needing consulting within the service time of the expert account, and the information transmission between the expert account and the user account is promoted.
Disclosure of Invention
In view of the above problems, embodiments of the present invention are proposed in order to provide an information processing method, an information processing apparatus, and an electronic device that overcome or at least partially solve the above problems.
In a first aspect, an embodiment of the present invention provides an information processing method, which is applied to a server, and the method includes:
responding to a received task execution record sent by a terminal logged in by a first user account and meeting a preset condition, and allocating a permission identifier to the first user account, wherein the permission identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
sending the time range indicated by the time identification and second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal logged in by the second user account.
Optionally, before the step of responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time identifier, forwarding the message to the terminal where the second user account is logged in, the method further includes:
receiving consultation intention information sent by the first user account to a second user account indicated by the second user account information through a terminal;
splicing the consultation intention information into an intention message which accords with a target message format;
and forwarding the intention message to a terminal which is indicated by the second user account information and is logged in by the second user account.
Optionally, after the step of responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, forwarding the message to the terminal where the second user account is logged in, the method further includes:
and pushing reminding information to a terminal logged in by the second user account.
Optionally, the method further comprises:
monitoring a message sent by the first user account to a second user account indicated by the second user account information through a terminal;
and under the condition that the current moment is positioned outside the time range indicated by the time mark, stopping forwarding the message sent by the first user account through the terminal.
Optionally, the time range indicated by the time identifier includes a start time and an end time, and a duration between the start time and the end time is equal to a preset duration, and the method further includes:
when the current time reaches the end time, determining whether a message sent to the first user account by the second user account through the terminal exists in the time range indicated by the time identification;
under the condition that no message sent to the first user account by a second user account through a terminal exists in the time range indicated by the time identifier, adjusting the starting time in the time range indicated by the time identifier to be a first target time, and adjusting the ending time to be a second target time;
the first target moment is the current moment or any moment after the current moment; the second target time is the time after the first target time and is the preset time length away from the first target time.
In a second aspect, an embodiment of the present invention further provides an information processing apparatus, which is applied to a server, and the apparatus includes:
the first response module is used for responding to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition, and distributing authority identification to the first user account, wherein the authority identification at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
the sending module is used for sending the time range indicated by the time identification and the second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and the second response module is used for responding to a message which is sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal where the second user account logs in.
Optionally, the apparatus further comprises:
the receiving module is used for receiving consultation intention information sent by the first user account to a second user account indicated by the second user account information through a terminal;
the processing module is used for splicing the consultation intention information into an intention message which accords with a target message format;
and the forwarding module is used for forwarding the intention message to a terminal for logging in the second user account indicated by the second user account information.
Optionally, the apparatus further comprises:
and the reminding module is used for pushing reminding information to the terminal logged in by the second user account.
Optionally, the apparatus further comprises:
the monitoring module is used for monitoring a message sent by the first user account to a second user account indicated by the second user account information through a terminal;
and the forbidding module is used for stopping forwarding the message sent by the first user account through the terminal under the condition that the current moment is positioned outside the time range indicated by the time identifier.
Optionally, the time range indicated by the time identifier includes a start time and an end time, and a duration between the start time and the end time is equal to a preset duration, and the apparatus further includes:
the judging module is used for determining whether a message sent to the first user account by the terminal from the second user account exists in the time range indicated by the time identifier when the current time reaches the end time;
the adjusting module is used for adjusting the starting time in the time range indicated by the time identifier to a first target time and adjusting the ending time to a second target time under the condition that no message sent by a second user account to the first user account through a terminal exists in the time range indicated by the time identifier;
the first target moment is the current moment or any moment after the current moment; the second target time is the time after the first target time and is the preset time length away from the first target time.
In a third aspect, an embodiment of the present invention further provides an electronic device, which includes a processor, a memory, and a computer program stored on the memory and executable on the processor, and when executed by the processor, the electronic device implements the steps in the information processing method described above.
In a fourth aspect, the embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements the steps in the information processing method described above.
In the embodiment of the invention, in response to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition, the authority identification is distributed to the first user account. Wherein, the authority identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through the terminal. And whether the task execution record meets the preset condition is used as a basis for whether the authority identification is distributed. Wherein, the authority identifier indicates that the account has consultation qualification, and consultation can be carried out on the second user account within the time range indicated by the time identifier. And associating the task executed by the first user account with the distribution authority identifier, taking the task executed by the first user account as a trigger behavior of remote online consultation, and when the task execution record meets a preset condition, performing resource distribution according to a consultable time range provided by the consulted user account. After the authority identification is distributed to the first user account, the time range indicated by the time identification and the second user account information corresponding to the identification of at least one second user account are sent to a terminal logged in by the first user account, so that the first user account can initiate consultation based on the received data. The authority identifier includes a time identifier indicating a time range, and the time range is used as a time range in which the user can consult. And forwarding the message sent by the account with the authority identifier within the time range, namely responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, and forwarding the message to the terminal logged in by the second user account. The embodiment of the invention takes a task executed by a first user account as a triggering behavior of remote online consultation, when a task execution record meets a preset condition, resource allocation is carried out according to a consultable time range provided by a consulted user account, and further when the task executed by the first user account meets the preset condition, the first user account is allowed to consult a second user account by allocating authority identification, and service resources are effectively distributed to the first user account needing to consult within the service time of the second user account, so that the information transmission between the second user account and the first user account is promoted. Therefore, resource allocation under a whole set of remote information consultation scenes is realized.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments of the present invention will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive labor.
FIG. 1 is a flowchart illustrating steps of an information processing method according to an embodiment of the present invention;
FIG. 2 is a second flowchart illustrating steps of an information processing method according to an embodiment of the present invention;
FIG. 3 is a third flowchart illustrating steps of an information processing method according to an embodiment of the present invention;
FIG. 4 is a flowchart illustrating a fourth step of an information processing method according to an embodiment of the present invention;
fig. 5 is a block diagram of an information processing apparatus according to an embodiment of the present invention;
fig. 6 is a block diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be appreciated that reference throughout this specification to "one embodiment" or "an embodiment" means that a particular feature, structure or characteristic described in connection with the embodiment is included in at least one embodiment of the present invention. Thus, the appearances of the phrases "in one embodiment" or "in an embodiment" in various places throughout this specification are not necessarily all referring to the same embodiment. Furthermore, the particular features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.
In various embodiments of the present invention, it should be understood that the sequence numbers of the following processes do not mean the execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments of the present invention.
Referring to fig. 1, an embodiment of the present invention provides an information processing method applied to a server, where the method includes:
step 101: and allocating authority identification to the first user account in response to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition.
It should be noted that, the user executes the relevant task through the terminal logged in by the first user account, generates the task execution record, and sends the generated task execution record to the server. And the server allocates resources to be consulted to the first user account in a remote information consultation scene according to the task execution record. Specifically, when the task execution record does not meet the preset condition, it is indicated that the first user account does not complete the related task, and no authority identifier is assigned. And when the task execution record meets the preset condition, indicating that the first user account completes the related task, and distributing the authority identification. The related tasks executed by the terminal logged in by the user through the first user account can pay some time and resource tasks for the user. For example, pay a related fee, the user spends time and effort doing some virtual tasks, such as watching a video, paying attention to public numbers, etc. The preset condition is related to the executed task, and can be set when the task is formulated, so that the user account of the user can be assigned with the authority identification only when the user finishes the specified task.
The right identifier is allocated to perform resource allocation, and in a remote information consultation scene, the right identifier can be understood as an identifier for representing that the user has consultation qualification. The user has consultation qualifications and the message sent by the user account is forwarded to the user account of the consulted user. Specifically, the authority identifier at least includes: a time identification, an identification of at least one second user account matching the first user account. Wherein, the second user account matched with the first user account is the object to be consulted, and at least one object to be consulted can be set. The time identification is generated according to service time range information sent by the terminal through at least one second user account. That is, the second user account logs in the terminal and then transmits a time range within which the second user account can provide the counseling service to the server. Specifically, the time range indicated by the time identifier is the time for the consulted object to provide the consultation service, that is, the user account with the authority identifier can consult the consulted object in the time range.
Step 102: and sending the time range indicated by the time identification and the second user account information corresponding to the identification of the at least one second user account to the terminal for logging in the first user account.
It should be noted that, in the remote information consultation scenario, the server sets, by assigning the authority identifier, a time range within which the first user account can perform consultation and a consulted object during consultation. And then the information is sent to a terminal for logging in the first user account, so that the user to which the first user account belongs can know in time and perform remote consultation. And the second user account information corresponding to the identifier of the at least one second user account is the information of all or part of the second user accounts corresponding to the identifier of the at least one second user account. When the number of the at least one second user account is multiple, the corresponding second user account information may be information of multiple second user accounts, so that the first user account may consult the multiple second user accounts at the same time. Of course, when the number of the at least one second user account is multiple, the corresponding second user account information may be information of any one of the multiple second user accounts, so that the first user account may consult only one second user account.
Step 103: and responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time mark, and forwarding the message to the terminal logged in by the second user account.
It should be noted that, in the remote information consultation scenario, the consultant sends a consultation message through the first user account login terminal, and the consultant receives the consultation message through the second user account login terminal. Similarly, the consultant sends a reply message through the second user account login terminal, the consultant receives the reply message through the first user account login terminal, and in the process, the server forwards the message, so that the communication between the consultant and the consultant is realized.
Specifically, the time range indicated by the time stamp is a time range for providing the consultation service for the second user account, and the user is qualified to consult in the time range. And forwarding the message to a terminal for logging in the second user account, namely sending the message to the second user account indicated by the second user account information. And meanwhile, when a reply message replied by the second user account through the terminal is received within the time range indicated by the time mark, forwarding the reply message to the terminal logged in by the first user account.
Preferably, the forwarding of the message can be implemented in a producer-consumer mode. Namely, a message pool is set, a producer sends a message to the message pool, and a consumer reads the message from the message pool for processing.
In the embodiment of the invention, in response to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition, the authority identification is distributed to the first user account. Wherein, the authority identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through the terminal. And whether the task execution record meets the preset condition is used as a basis for whether the authority identification is distributed. Wherein, the authority identifier indicates that the account has consultation qualification, and consultation can be carried out on the second user account within the time range indicated by the time identifier. And associating the task executed by the first user account with the distribution authority identifier, taking the task executed by the first user account as a trigger behavior of remote online consultation, and when the task execution record meets a preset condition, performing resource distribution according to a consultable time range provided by the consulted user account. After the authority identification is distributed to the first user account, the time range indicated by the time identification and the second user account information corresponding to the identification of at least one second user account are sent to a terminal logged in by the first user account, so that the first user account can initiate consultation based on the received data. The authority identifier includes a time identifier indicating a time range, and the time range is used as a time range in which the user can consult. And forwarding the message sent by the account with the authority identifier within the time range, namely responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, and forwarding the message to the terminal logged in by the second user account. The method and the device for inquiring the service resource of the first user account have the advantages that the task executed by the first user account is used as a triggering behavior of remote online inquiry, when the task execution record meets the preset condition, the resource is distributed according to the consultable time range provided by the consultable user account, further, when the task executed by the first user account meets the preset condition, the first user account is allowed to consult the second user account through distributing the authority identification, the service resource is effectively distributed to the first user account needing to consult within the service time of the second user account, and information transmission between the second user account and the first user account is promoted. Therefore, resource allocation under a whole set of remote information consultation scenes is realized.
Optionally, before the step of forwarding, in response to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, the message to the terminal where the second user account is logged in, the method further includes:
and receiving consultation intention information sent by the first user account to the second user account indicated by the second user account information through the terminal.
It should be noted that the first user account and the second user account edit information through the respective registered terminals, and the server forwards the information edited by the terminals, and the two terminals do not directly communicate with each other.
The terminal where the first user account is logged in may display an input box for the user to input its consultation intention information. Of course, the terminal logged in by the first user account may also display a table with a fixed format and content, so that the user may fill in appropriate consulting intention information at the corresponding position.
And splicing the consultation intention information into an intention message which accords with the target message format.
It should be noted that the target message format is a message format conforming to a preset communication protocol.
And forwarding the intention message to the terminal which is indicated by the second user account information and is logged in by the second user account.
In the embodiment of the invention, before the consultant really begins to consult, the consultation intention information is firstly sent to the consulted party, thereby providing convenience for the smooth follow-up consultation.
Optionally, after the step of forwarding, in response to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, the message to the terminal where the second user account is logged in, the method further includes:
and pushing reminding information to a terminal logged in by the second user account.
It should be noted that the consultant can be reminded of replying the message in time by pushing the reminding information. Here, the push alert information may be a notification pushed to the terminal logged in by the second user account, but is not limited thereto. And other accounts associated with the second user account can be preset, and when the reminding message is pushed, the reminding message is pushed to the other accounts associated with the second user account.
In the embodiment of the invention, after the message sent by the consulting party is forwarded to the consulted party, the consulted party is reminded to reply the message in time in a message reminding mode, so that the waiting time of the consulting party is shortened.
Optionally, the method further comprises:
monitoring a message sent by the first user account to the second user account indicated by the second user account information through the terminal;
and under the condition that the current moment is out of the time range indicated by the time mark, stopping forwarding the message sent by the first user account through the terminal.
It should be noted that the time identifier in the authority identifier specifies the time when the second user account provides the consulting service, that is, the messages sent by the first user account and the second user account are forwarded only within the time range indicated by the time identifier.
As shown in fig. 2, a schematic step diagram of an information processing method provided in an embodiment of the present invention includes:
step 201: the machine consumes the message. And in a producer consumer mode, the message sent from the first user account to the second user account indicated by the second user account information through the terminal is consumed from the message pool.
Step 202: and judging whether the consultation is legal or not, if so, executing the step 204, and otherwise, executing the step 203. And judging whether the consultation behavior of the account is legal or not according to the authority identification. If the first user account has the authority identification and the time for sending the consultation message is within the time range indicated by the time identification of the authority identification, the consultation is legal; otherwise the consultation is illegal.
Step 203: and intercepting the consultation message. That is to say that forwarding of the advisory message to the terminal where the second user account is logged in is prohibited.
Step 204: and forwarding the consultation message, namely forwarding the consultation message to a terminal for logging in the second user account to realize consultation of the first user account.
In the embodiment of the invention, whether the consultation is legal or not is judged by monitoring the consultation message, so that the consultation of the account with the consultation qualification can be realized; meanwhile, the consultation of the account without consultation qualification can be avoided.
Optionally, the time range indicated by the time identifier includes a start time and an end time, and a duration between the start time and the end time is equal to a preset duration, and the method further includes:
and when the current time reaches the end time, determining whether a message sent to the first user account by the second user account through the terminal exists in the time range indicated by the time identification.
It should be noted that the server forwards and records the messages sent by the first user account and the second user account within the time range indicated by the time identifier, so that it can be determined whether the second user account provides the consulting service within the time range indicated by the time identifier, that is, whether the message is sent to the first user account within the time range indicated by the time identifier. Preferably, whether the authority identifier of the first user account is valid or not can be monitored at regular time, if the current time is within the time range indicated by the time identifier of the authority identifier, the authority identifier is valid, otherwise, the authority identifier is invalid.
And under the condition that the message sent to the first user account by the second user account through the terminal does not exist in the time range indicated by the time identifier, adjusting the starting time in the time range indicated by the time identifier to be a first target time, and adjusting the ending time to be a second target time.
The first target moment is the current moment or any moment after the current moment; the second target time is a time which is after the first target time and is away from the first target time by a preset time length.
It should be noted that, in the case that no message sent by the second user account to the first user account through the terminal exists within the time range indicated by the time identifier, it is indicated that the consulted party, i.e., the second user account, does not provide the consulting service, and the consulted party, i.e., the first user account, does not enjoy the consulting service. Therefore, there is a need to preserve the counseling interests of the counselor. Because the consultation service has timeliness, the time range indicated by the time identifier of the authority identifier only needs to be adjusted, and the time range is adjusted to be a time range in the future time.
As shown in fig. 3, a schematic step diagram of an information processing method provided in an embodiment of the present invention includes:
step 301: consultation qualifications are monitored. Since the consulted party can reply with the message at any time within the time range of providing the consultation service, the consultation qualification of the account needs to be monitored, and the time when the account loses the consultation qualification, namely the end time of the time range indicated by the time identifier of the authority identifier, is determined.
Step 302: judging whether the consultation qualification is invalid, if so, continuing to execute the step 301; if not, go to step 303. And consulting the qualification failure, and showing that the current time reaches the end time of the time range indicated by the time identifier of the authority identifier.
Step 303: it is determined whether the service is legitimate, if so, step 304 is performed, otherwise, step 305 is performed. And judging whether the service provided by the second user account is legal or not according to whether the message sent by the second user account to the first user account through the terminal exists in the time range indicated by the time identification. If the sent message exists, the second user account provides service, and the service is legal; otherwise the service is not legal.
Step 304: and sending a message prompt of consultation ending to the first user account and the second user account.
Step 305: rollback a deducted one consultation qualification. When the first user account begins to consult, one consultation qualification of the first user account is deducted, and the consultation qualification of the first user account needs to be returned due to illegal service.
In the embodiment of the invention, whether the second user account provides the consultation service within the time range of providing the consultation service can be monitored. If the consultation service is not provided, the consultation qualification of the first user account is kept, and the first user account is prevented from losing the consultation qualification under the condition that the consultation service is not enjoyed.
Referring to fig. 4, in a telematics consultation scenario, a detailed description is provided as a specific example, which includes:
step 401: the user obtains the consultation qualification by performing the payment task. The user logs in the user account of the user to execute the payment task, and the user account of the user is taken as the first user account for explanation.
Step 402: and judging whether the user completes the payment task, if so, executing step 403, and if not, ending the process. Whether the user completes the payment task can be understood as whether the user completes the preset condition when the user executes the task, and the preset condition is completed when the user completes the payment task.
Step 403: and sending the consultation qualification, namely allocating authority identification to the first user account, wherein the authority identification is the authority identification in the embodiments of the invention, and details are not repeated here. And simultaneously returning the time range indicated by the time identifier and second user account information corresponding to the identifier of at least one second user account to the terminal for logging in the first user account.
Step 404: and the first user account sends a consultation message to the second user account through the logged-in terminal. The server forwards the consultation message, determines whether the first user account has consultation qualification before forwarding, if so, executes step 406, and otherwise, ends the process. Here, determining whether the first user account is qualified for consultation means whether the current time is within a time range indicated by the time identifier of the first user account, and if so, the first user account is qualified for consultation, otherwise, the first user account is not qualified for consultation.
Step 406: deduct one consultation qualification and forward consultation information. And in the case of having consultation qualification, showing that the consultation behavior of the first user account is legal and meets the requirement. At this point, one consultation qualification of the first user account will be consumed.
In the embodiment of the invention, after the user finishes payment, the consultation qualification is sent to the user, so that the user is allowed to consult, and a resource allocation process under a whole set of remote information consultation scene is realized.
Having described the information processing method according to the embodiment of the present invention, an information processing apparatus according to the embodiment of the present invention will be described with reference to the drawings.
Referring to fig. 5, an embodiment of the present invention further provides an information processing apparatus, which is applied to a server, and includes:
the first response module 51 is configured to, in response to that a received task execution record sent by a terminal in which a first user account logs in meets a preset condition, assign a permission identifier to the first user account, where the permission identifier at least includes: the time identification is generated according to service time range information sent by the at least one second user account through the terminal;
a sending module 52, configured to send the time range indicated by the time identifier and second user account information corresponding to the identifier of the at least one second user account to a terminal where the first user account logs in;
and the second response module 53 is configured to, in response to the received message that is sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, forward the message to the terminal where the second user account is logged in.
Optionally, the apparatus further comprises:
the receiving module is used for receiving consultation intention information sent by the first user account to the second user account indicated by the second user account information through the terminal;
the processing module is used for splicing the consultation intention information into the intention information which accords with the target information format;
and the forwarding module is used for forwarding the intention message to the terminal for logging in the second user account indicated by the second user account information.
Optionally, the apparatus further comprises:
and the reminding module is used for pushing reminding information to the terminal logged in by the second user account.
Optionally, the apparatus further comprises:
the monitoring module is used for monitoring a message sent by the first user account to the second user account indicated by the second user account information through the terminal;
and the forbidding module is used for stopping forwarding the message sent by the first user account through the terminal under the condition that the current moment is out of the time range indicated by the time identifier.
Optionally, the time range indicated by the time identifier includes a start time and an end time, and a duration between the start time and the end time is equal to a preset duration, and the apparatus further includes:
the judging module is used for determining whether a message sent to the first user account by the terminal from the second user account exists in the time range indicated by the time identifier when the current time reaches the end time;
the adjusting module is used for adjusting the starting time in the time range indicated by the time identifier to a first target time and adjusting the ending time to a second target time under the condition that no message sent by the second user account to the first user account through the terminal exists in the time range indicated by the time identifier;
the first target moment is the current moment or any moment after the current moment; the second target time is a time which is after the first target time and is away from the first target time by a preset time length.
The information processing apparatus provided in the embodiment of the present invention can implement each process implemented by the information processing method in the method embodiments of fig. 1 to fig. 4, and is not described here again to avoid repetition.
In the embodiment of the invention, in response to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition, the authority identification is distributed to the first user account. Wherein, the authority identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through the terminal. And whether the task execution record meets the preset condition is used as a basis for whether the authority identification is distributed. Wherein, the authority identifier indicates that the account has consultation qualification, and consultation can be carried out on the second user account within the time range indicated by the time identifier. And associating the task executed by the first user account with the distribution authority identifier, taking the task executed by the first user account as a trigger behavior of remote online consultation, and when the task execution record meets a preset condition, performing resource distribution according to a consultable time range provided by the consulted user account. After the authority identification is distributed to the first user account, the time range indicated by the time identification and the second user account information corresponding to the identification of at least one second user account are sent to a terminal logged in by the first user account, so that the first user account can initiate consultation based on the received data. The authority identifier includes a time identifier indicating a time range, and the time range is used as a time range in which the user can consult. And forwarding the message sent by the account with the authority identifier within the time range, namely responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal within the time range indicated by the time identifier, and forwarding the message to the terminal logged in by the second user account. The embodiment of the invention takes a task executed by a first user account as a triggering behavior of remote online consultation, when a task execution record meets a preset condition, resource allocation is carried out according to a consultable time range provided by a consulted user account, and further when the task executed by the first user account meets the preset condition, the first user account is allowed to consult a second user account by allocating authority identification, and service resources are effectively distributed to the first user account needing to consult within the service time of the second user account, so that the information transmission between the second user account and the first user account is promoted. Therefore, resource allocation under a whole set of remote information consultation scenes is realized.
On the other hand, the embodiment of the present invention further provides an electronic device, which includes a memory, a processor, a bus, and a computer program stored on the memory and executable on the processor, and when the processor executes the computer program, the steps in the information processing method are implemented.
For example, fig. 6 shows a schematic physical structure diagram of an electronic device.
As shown in fig. 6, the electronic device may include: a processor (processor)610, a communication Interface (Communications Interface)620, a memory (memory)630 and a communication bus 640, wherein the processor 610, the communication Interface 620 and the memory 630 communicate with each other via the communication bus 640. The processor 610 may call logic instructions in the memory 630 to perform the following method:
responding to a received task execution record sent by a terminal logged in by a first user account and meeting a preset condition, and allocating a permission identifier to the first user account, wherein the permission identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
sending the time range indicated by the time identification and second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal logged in by the second user account.
In addition, the logic instructions in the memory 630 may be implemented in software functional units and stored in a computer readable storage medium when the logic instructions are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In still another aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program is implemented to, when executed by a processor, perform the information processing method provided in the foregoing embodiments, for example, including:
responding to a received task execution record sent by a terminal logged in by a first user account and meeting a preset condition, and allocating a permission identifier to the first user account, wherein the permission identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
sending the time range indicated by the time identification and second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal logged in by the second user account.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (12)
1. An information processing method applied to a server is characterized by comprising the following steps:
responding to a received task execution record sent by a terminal logged in by a first user account and meeting a preset condition, and allocating a permission identifier to the first user account, wherein the permission identifier at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
sending the time range indicated by the time identification and second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and responding to the received message sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal logged in by the second user account.
2. The method according to claim 1, wherein before the step of responding to the received message sent by the first user account through the terminal to the second user account indicated by the second user account information within the time range indicated by the time identifier, forwarding the message to the terminal logged in by the second user account, the method further comprises:
receiving consultation intention information sent by the first user account to a second user account indicated by the second user account information through a terminal;
splicing the consultation intention information into an intention message which accords with a target message format;
and forwarding the intention message to a terminal which is indicated by the second user account information and is logged in by the second user account.
3. The method according to claim 1, wherein after the step of responding to the received message sent by the first user account through the terminal to the second user account indicated by the second user account information within the time range indicated by the time identifier, forwarding the message to the terminal logged in by the second user account, the method further comprises:
and pushing reminding information to a terminal logged in by the second user account.
4. The method of claim 1, further comprising:
monitoring a message sent by the first user account to a second user account indicated by the second user account information through a terminal;
and under the condition that the current moment is positioned outside the time range indicated by the time mark, stopping forwarding the message sent by the first user account through the terminal.
5. The method of claim 1, wherein the time range indicated by the time indicator includes a start time and an end time, and wherein a time duration between the start time and the end time is equal to a preset time duration, the method further comprising:
when the current time reaches the end time, determining whether a message sent to the first user account by the second user account through the terminal exists in the time range indicated by the time identification;
under the condition that no message sent to the first user account by a second user account through a terminal exists in the time range indicated by the time identifier, adjusting the starting time in the time range indicated by the time identifier to be a first target time, and adjusting the ending time to be a second target time;
the first target moment is the current moment or any moment after the current moment; the second target time is the time after the first target time and is the preset time length away from the first target time.
6. An information processing apparatus applied to a server, the apparatus comprising:
the first response module is used for responding to the fact that the received task execution record sent by the terminal logged in by the first user account meets the preset condition, and distributing authority identification to the first user account, wherein the authority identification at least comprises: the time identification is generated according to service time range information sent by the at least one second user account through a terminal;
the sending module is used for sending the time range indicated by the time identification and the second user account information corresponding to the identification of the at least one second user account to a terminal for logging in the first user account;
and the second response module is used for responding to a message which is sent by the first user account to the second user account indicated by the second user account information through the terminal in the time range indicated by the time mark, and forwarding the message to the terminal where the second user account logs in.
7. The apparatus of claim 6, further comprising:
the receiving module is used for receiving consultation intention information sent by the first user account to a second user account indicated by the second user account information through a terminal;
the processing module is used for splicing the consultation intention information into an intention message which accords with a target message format;
and the forwarding module is used for forwarding the intention message to a terminal for logging in the second user account indicated by the second user account information.
8. The apparatus of claim 6, further comprising:
and the reminding module is used for pushing reminding information to the terminal logged in by the second user account.
9. The apparatus of claim 6, further comprising:
the monitoring module is used for monitoring a message sent by the first user account to a second user account indicated by the second user account information through a terminal;
and the forbidding module is used for stopping forwarding the message sent by the first user account through the terminal under the condition that the current moment is positioned outside the time range indicated by the time identifier.
10. The apparatus of claim 6, wherein the time range indicated by the time indicator comprises a start time and an end time, and wherein a time duration between the start time and the end time is equal to a preset time duration, the apparatus further comprising:
the judging module is used for determining whether a message sent to the first user account by the terminal from the second user account exists in the time range indicated by the time identifier when the current time reaches the end time;
the adjusting module is used for adjusting the starting time in the time range indicated by the time identifier to a first target time and adjusting the ending time to a second target time under the condition that no message sent by a second user account to the first user account through a terminal exists in the time range indicated by the time identifier;
the first target moment is the current moment or any moment after the current moment; the second target time is the time after the first target time and is the preset time length away from the first target time.
11. An electronic device comprising a processor, a memory and a computer program stored on the memory and executable on the processor, characterized in that the computer program, when executed by the processor, implements the steps of the information processing method according to any one of claims 1 to 5.
12. A computer-readable storage medium, characterized in that a computer program is stored on the computer-readable storage medium, which computer program, when being executed by a processor, realizes the steps of the information processing method according to any one of claims 1 to 5.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011567710.4A CN112749880A (en) | 2020-12-25 | 2020-12-25 | Information processing method, information processing device and electronic equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011567710.4A CN112749880A (en) | 2020-12-25 | 2020-12-25 | Information processing method, information processing device and electronic equipment |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN112749880A true CN112749880A (en) | 2021-05-04 |
Family
ID=75646095
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011567710.4A Pending CN112749880A (en) | 2020-12-25 | 2020-12-25 | Information processing method, information processing device and electronic equipment |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112749880A (en) |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101470878A (en) * | 2007-12-27 | 2009-07-01 | 上海岱嘉医学信息系统有限公司 | Control method of medical on-line consultation system |
| CN103279884A (en) * | 2013-06-19 | 2013-09-04 | 沈文策 | Consultation service providing method and system |
| CN106550044A (en) * | 2016-11-24 | 2017-03-29 | 腾讯科技（深圳）有限公司 | Using method for down loading, download server, download client and apply download system |
| CN106708924A (en) * | 2016-11-09 | 2017-05-24 | 上海知邦信息科技有限公司 | Consultation system and consultation method |
| CN107528766A (en) * | 2016-07-14 | 2017-12-29 | 腾讯科技（深圳）有限公司 | Information-pushing method, apparatus and system |
| CN107729503A (en) * | 2017-10-23 | 2018-02-23 | 李洪波 | A kind of method and system of online legal advice |
| CN110427738A (en) * | 2019-08-05 | 2019-11-08 | 腾讯科技（深圳）有限公司 | A kind of resource distribution method, device, equipment and storage medium |
-
2020
- 2020-12-25 CN CN202011567710.4A patent/CN112749880A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101470878A (en) * | 2007-12-27 | 2009-07-01 | 上海岱嘉医学信息系统有限公司 | Control method of medical on-line consultation system |
| CN103279884A (en) * | 2013-06-19 | 2013-09-04 | 沈文策 | Consultation service providing method and system |
| CN107528766A (en) * | 2016-07-14 | 2017-12-29 | 腾讯科技（深圳）有限公司 | Information-pushing method, apparatus and system |
| CN106708924A (en) * | 2016-11-09 | 2017-05-24 | 上海知邦信息科技有限公司 | Consultation system and consultation method |
| CN106550044A (en) * | 2016-11-24 | 2017-03-29 | 腾讯科技（深圳）有限公司 | Using method for down loading, download server, download client and apply download system |
| CN107729503A (en) * | 2017-10-23 | 2018-02-23 | 李洪波 | A kind of method and system of online legal advice |
| CN110427738A (en) * | 2019-08-05 | 2019-11-08 | 腾讯科技（深圳）有限公司 | A kind of resource distribution method, device, equipment and storage medium |
Non-Patent Citations (2)
| Title |
|---|
| 邹涛: "基于微信公众号的儿童健康管理平台的设计与应用", 医学信息学, vol. 33, no. 3, pages 28 * |
| 钱力;张智雄;李玲;师洪波;李涵昱;于改红;管仲;: "数字参考咨询集成服务平台的构建", 图书情报工作, no. 06, pages 30 * |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102573112B (en) | Telecommunication network capability opening method, system and alliance support platform | |
| CN105100071B (en) | A kind of login method, apparatus and system | |
| CN109299333B (en) | Block chain network account book member management method, device, equipment and storage medium | |
| CN110276184A (en) | A kind of cloud computing resources authorization method and device | |
| CN105391622A (en) | Method and system for sharing resources in instant messaging or social networking application | |
| CN102594716B (en) | A kind of transmission method, system and equipment of instant communication message | |
| CN105847277A (en) | Service account share management method and system used for third party application | |
| CN110601965B (en) | Message distribution method, device and system and message gateway | |
| US9137649B2 (en) | Short code management for messaging campaigns | |
| JP5518195B2 (en) | Method and system for controlling establishment of a communication channel in a contact center | |
| CN112333289A (en) | Reverse proxy access method, device, electronic equipment and storage medium | |
| CN114697282B (en) | Message processing method and system, storage medium and electronic device | |
| CN105635124A (en) | Flow control method and device | |
| CN111193900B (en) | Monitoring video sharing method and device and storage medium | |
| CN109150864B (en) | Anti-cheating method and device based on secondary authentication | |
| CN107819754B (en) | Anti-hijacking method, monitoring server, terminal and system | |
| CN108696864B (en) | Virtual number request and transmission method, device and storage medium | |
| CN111556109B (en) | Request processing method and device, electronic equipment and storage medium | |
| CN110601850B (en) | Scenic spot information recording method, related equipment and storage medium | |
| CN108632387B (en) | Method, device and terminal for generating game reservation message | |
| CN114554251B (en) | Multimedia data requesting method and device, storage medium and electronic device | |
| CN112749880A (en) | Information processing method, information processing device and electronic equipment | |
| CN116775267A (en) | Resource quota method, device, equipment and storage medium | |
| CN115348643A (en) | Wi-Fi network access method and device and computer readable storage medium | |
| CN109526009B (en) | Communication method, mobile terminal and system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |