CN112737804A - Network performance testing method and device and server - Google Patents
Network performance testing method and device and server Download PDFInfo
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- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
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Abstract
The invention provides a network performance testing method, a device and a server, wherein the network performance testing method comprises the following steps: determining an invitation list of a network performance test task according to identity identification information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition; and sending the network performance test task invitation of the complaint event to the corresponding terminal according to the invitation list. In the scheme, an invitation list of the network performance test task is determined according to the identity identification information of the complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches the preset trigger condition; sending a network performance test task invitation of a complaint event to a corresponding terminal according to the invitation list; the method and the device can realize small-range accurate invitation according to the complaint data of the user, automatically, timely and accurately select the object to complete the test, greatly improve the test efficiency and solve the problem of low efficiency of the network performance test scheme in the prior art.
Description
Technical Field
The invention relates to the technical field of IT (information technology) application, in particular to a network performance testing method, a network performance testing device and a server.
Background
With the development of networks and the popularization of mobile phones, users have higher and higher requirements on the quality of the networks. In order to ensure the stability of the network and the good perception of the service, the operator needs to monitor the network and the service operation effect and quality in real time, and although the operator can monitor the network and the service quality through a self-owned team and a dial testing tool, the test is limited by a test scene, test time, a test means and the like, and the problems of low test efficiency, limitation of test results, high test cost and the like exist.
In recent years, a method for crowdsourcing test is provided, tasks are distributed to different users for crowdsourcing test, and partial problems of the traditional test are solved.
However, in the current crowdsourcing test method, problems of a large number of test results are mined by inviting mass test users according to a preset monitoring target, and no matter how much labor is invested in test execution or data analysis, a period from the mass test task planning to problem discovery exists, so that the efficiency is low, no way is provided for discovering problems in time, and the network and service user experience is influenced.
That is, the existing solution only crowdsourced distributes tasks to a large number of users, and does not consider the problems of accurate user invitation, rapid result output and the like, so that the problem discovery and problem positioning cycle is long, much labor is consumed, and the use experience of the users on the network and the service is influenced.
Disclosure of Invention
The invention aims to provide a network performance testing method, a network performance testing device and a server, and aims to solve the problem that the efficiency of a network performance testing scheme in the prior art is low.
In order to solve the above technical problem, an embodiment of the present invention provides a network performance testing method, applied to a server, including:
determining an invitation list of a network performance test task according to identity identification information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and sending the network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list.
Optionally, before determining an offer list of a network performance test task according to the identity information of the complaint object corresponding to the complaint event, the method further includes:
preprocessing and classifying historical complaint events;
and determining the network performance test tasks corresponding to the complaint events of all categories according to the classification result.
Optionally, before determining an offer list of a network performance test task according to the identity information of the complaint object corresponding to the complaint event, the method further includes:
classifying the monitored complaint events according to classification rules of historical complaint events;
and determining whether the monitored complaint event reaches a preset trigger condition or not according to the classification result.
Optionally, the determining, according to the identity information of the complaint object corresponding to the complaint event, an offer list of the network performance test task includes:
determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to identity identification information of a complaint object corresponding to the complaint event;
and determining an invitation list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Optionally, the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
Optionally, the determining an offer list of a network performance test task according to the first base station information, the second base station information, and preset parameter information includes:
determining the sampling amount respectively corresponding to the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information;
determining invitation objects respectively corresponding to the base station and the adjacent base stations according to the sample amount and the subscription service corresponding to the complaint event;
and determining an offer list of the network performance testing task according to the offer object.
Optionally, after sending a network performance test task offer of the complaint event to a corresponding terminal according to the offer list, the method further includes:
receiving test data fed back by the terminal according to the network performance test task offer;
verifying the test data;
and under the condition that the verification is passed, analyzing and processing the network performance according to the test data.
The embodiment of the invention also provides a network performance testing device, which is applied to a server and comprises the following components:
the first determination module is used for determining an offer list of a network performance test task according to the identity information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and the first sending module is used for sending the network performance test task offer of the complaint event to the corresponding terminal according to the offer list.
Optionally, the method further includes:
the first processing module is used for preprocessing and classifying historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint object corresponding to the complaint event;
and the second determining module is used for determining the network performance testing tasks corresponding to the complaint events of all categories according to the classification result.
Optionally, the method further includes:
the second processing module is used for classifying the monitored complaint events according to the classification rules of the historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint objects corresponding to the complaint events;
and the third determining module is used for determining whether the monitored complaint event reaches a preset triggering condition according to the classification result.
Optionally, the first determining module includes:
the first determining submodule is used for determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to the identity identification information of the complaint object corresponding to the complaint event;
and the second determining submodule is used for determining an offer list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Optionally, the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
Optionally, the second determining sub-module includes:
the first determining unit is used for determining the corresponding sample volume of the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information;
a second determining unit, configured to determine, according to the sample amount and the subscription service corresponding to the complaint event, offer objects corresponding to the base station and an adjacent base station, respectively;
and the third determining unit is used for determining an offer list of the network performance testing task according to the offer object.
Optionally, the method further includes:
a first receiving module, configured to receive test data fed back by a terminal according to a network performance test task offer after sending the network performance test task offer of the complaint event to a corresponding terminal according to the offer list;
the first checking module is used for checking the test data;
and the third processing module is used for analyzing and processing the network performance according to the test data under the condition that the verification is passed.
An embodiment of the present invention further provides a server, including: a processor and a transceiver;
the processor is used for determining an offer list of a network performance test task according to the identity information of the complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and sending the network performance test task invitation of the complaint event to a corresponding terminal through the transceiver according to the invitation list.
Optionally, the processor is further configured to:
preprocessing and classifying historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint object corresponding to the complaint event;
and determining the network performance test tasks corresponding to the complaint events of all categories according to the classification result.
Optionally, the processor is further configured to:
classifying the monitored complaint events according to classification rules of historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint objects corresponding to the complaint events;
and determining whether the monitored complaint event reaches a preset trigger condition or not according to the classification result.
Optionally, the processor is specifically configured to:
determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to identity identification information of a complaint object corresponding to the complaint event;
and determining an invitation list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Optionally, the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
Optionally, the processor is specifically configured to:
determining the sampling amount respectively corresponding to the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information;
determining invitation objects respectively corresponding to the base station and the adjacent base stations according to the sample amount and the subscription service corresponding to the complaint event;
and determining an offer list of the network performance testing task according to the offer object.
Optionally, the processor is further configured to:
after the network performance test task offer of the complaint event is sent to the corresponding terminal through the transceiver according to the offer list, receiving test data fed back by the terminal according to the network performance test task offer through the transceiver;
verifying the test data;
and under the condition that the verification is passed, analyzing and processing the network performance according to the test data.
The embodiment of the invention also provides a server, which comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor; when the processor executes the program, the network performance testing method is realized.
An embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps in the network performance testing method.
The technical scheme of the invention has the following beneficial effects:
in the above scheme, the network performance testing method determines an offer list of a network performance testing task according to the identity information of a complaint object corresponding to a complaint event when the monitored complaint event reaches a preset trigger condition; sending a network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list; the small-range accurate invitation can be realized according to the complaint data of the user, the test is completed by automatically, timely and accurately selecting the object, the test efficiency is greatly improved, and the problem of low efficiency of the network performance test scheme in the prior art is well solved.
Drawings
FIG. 1 is a schematic flow chart of a network performance testing method according to an embodiment of the present invention;
fig. 2 is a first schematic application flow diagram of a network performance testing method according to an embodiment of the present invention;
FIG. 3 is a block diagram of a network performance testing system according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a specific application flow of the network performance testing method according to the embodiment of the present invention;
FIG. 5 is a schematic structural diagram of a network performance testing apparatus according to an embodiment of the present invention;
fig. 6 is a schematic diagram of a server structure according to an embodiment of the present invention.
Detailed Description
In order to make the technical problems, technical solutions and advantages of the present invention more apparent, the following detailed description is given with reference to the accompanying drawings and specific embodiments.
The invention provides a network performance testing method aiming at the problem of low efficiency of a network performance testing scheme in the prior art, which is applied to a server and comprises the following steps as shown in figure 1:
step 11: determining an invitation list of a network performance test task according to identity identification information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
step 12: and sending the network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list.
The "preset trigger condition" may be that the number of complaint events in the preset category for the preset area reaches a preset number, but is not limited thereto.
The "complaint object corresponding to the complaint event" may include: a complaint object corresponding to the latest monitored complaint event; may also include: the complaint objects which are newly counted after the network performance test task offer is sent last time and respectively correspond to all the complaint events which belong to the same category as the latest monitored complaint event are not limited herein.
The "network performance test task invitation of complaint event" can also be understood as follows: and the network performance test task offer corresponding to the complaint event.
The network performance testing method provided by the embodiment of the invention determines an offer list of a network performance testing task according to the identity identification information of a complaint object corresponding to a complaint event under the condition that the monitored complaint event reaches a preset trigger condition; sending a network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list; the small-range accurate invitation can be realized according to the complaint data of the user, the test is completed by automatically, timely and accurately selecting the object, the test efficiency is greatly improved, and the problem of low efficiency of the network performance test scheme in the prior art is well solved.
Further, before determining an offer list of a network performance test task according to the identification information of the complaint object corresponding to the complaint event, the method further includes: preprocessing and classifying historical complaint events; and determining the network performance test tasks corresponding to the complaint events of all categories according to the classification result.
Further, before determining an offer list of network performance testing tasks according to the identification information of the complaint object corresponding to the complaint event, the method further includes: classifying the monitored complaint events according to classification rules of historical complaint events; and determining whether the monitored complaint event reaches a preset trigger condition or not according to the classification result.
That is, the detected complaint events are classified according to the classification rule for the historical complaint events, and the subsequent operation is performed according to the classification result.
In this embodiment of the present invention, the determining an offer list of a network performance test task according to the identity information of the compliant object corresponding to the complaint event includes: determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to identity identification information of a complaint object corresponding to the complaint event; and determining an invitation list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Wherein the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
Specifically, the larger the distance between the base station and the base station where the complaint target is located, the smaller the base station coefficient ratio of the base station is, but the present invention is not limited thereto.
In this embodiment of the present invention, the determining an offer list of a network performance test task according to the first base station information, the second base station information, and preset parameter information includes: determining the sampling amount respectively corresponding to the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information; determining invitation objects respectively corresponding to the base station and the adjacent base stations according to the sample amount and the subscription service corresponding to the complaint event; and determining an offer list of the network performance testing task according to the offer object.
Therefore, the accuracy of the selected invitation object can be improved, and the object with high relevance to the complaint event can be selected.
Further, after sending a network performance test task offer of the complaint event to a corresponding terminal according to the offer list, the method further includes: receiving test data fed back by the terminal according to the network performance test task offer; verifying the test data; and under the condition that the verification is passed, analyzing and processing the network performance according to the test data.
Therefore, the problem mining, positioning and solving of the network performance test can be completed.
The network performance testing method provided by the embodiment of the invention is further explained below.
In view of the above technical problems, embodiments of the present invention provide a network performance testing method, which can be embodied as an automatic network quality crowdsourcing test implementation method based on user complaints, and is used for efficient monitoring and problem location of network and service quality. Specifically, according to the scheme, the crowd-sourcing test is automatically, timely and accurately completed by selecting the objects according to the complaint data and the small-range accurate invitation, so that the network or business problem positioning and solving efficiency is improved.
In the embodiment of the present invention, a flow of an automatic network quality crowdsourcing test implementation method based on user complaints may be as shown in fig. 2, and includes:
step 21: classifying the categories according to historical complaint events, and making corresponding crowdsourcing test tasks (namely the network performance test tasks) according to the categories;
step 22: monitoring new complaint events and classifying according to the classification;
step 23: when the complaint event reaches the condition of the preset trigger rule, automatically triggering crowdsourcing test;
specifically, the historical complaint events are preprocessed and classified, and corresponding test tasks are defined according to the classification; and monitoring the complaint event, analyzing and classifying according to a preset condition, and automatically triggering a crowdsourcing test task corresponding to the complaint category if the complaint event reaches a trigger condition of a preset rule.
Step 24: obtaining information of the base station and the adjacent base stations through the ID information (namely the identification information) of the complaint objects;
specifically, the information (C) of the base station where the complaint event is located is obtained through the ID information of the complaint object0) And its neighboring base station information (C)i∈{C1，C2，…Cn})；
Step 25: acquiring a resident object list of the base station, and screening objects according to a preset rule to obtain an invitation object list;
specifically, accurate object screening is automatically performed according to a screening rule, and the principle is that the sample size is as small as possible and accurate; factors in the preset object screening rule may include user density of a current base station, a distance between the current base station and a base station where the complaint object is located, a terminal model, operator DPI data (user-related data), and the like (mainly considering distance, a nearby selection point). Specific rules may be as follows:
(1) selecting the sampling quantity M of each base stationi(i∈{0，1，…n})。
In particular, Mi＝int(Ci×Ki×Di)；
Where int () represents a floor function, CiIs the user quantity under the ith base station (i.e. the base station user quantity), KiIs the user density under the ith base station (i.e. base station user density), DiCoefficient ratio of number of sampling objects for ith base station, Di∈【0～1】；
Di＝f(xi) Wherein x isiThe farther the distance is between the complaint base station (base station No. 0) and the ith base station, DiThe lower the value.
(2) Each base station randomly extracts according to the quantity and a set rule, wherein the rule relates to information such as service ordering information (the selected object needs to order the service related to complaints), a terminal, an operator DPI and the like;
(3) the total sample volume is SUM (M)0，M1，…Mn)；
(4) A list of the offer objects (specific terminals to be drawn) is formed.
Step 26: pushing a test task to the oriented object according to the invitation object list to invite;
step 27: the object accepts the invitation, executes the task and submits a test result;
specifically, a test task offer (which can be sent to the terminal in a short message form, can be a test interface link, and can also be a download link of a test program) is automatically pushed to the screened object; the object receives the invitation, tests and submits a test result;
step 28: checking the test result, if the test result passes, storing the test result, and if the test result does not pass, discarding the test result;
specifically, the test result is verified; the preset result check rule may include whether the test object actually tests the base station within the range of the base station of the targeted offer object (which may also be understood as whether the test object is within the range of the base station to be tested during the test), and validity and integrity of the data result.
Step 29: if the test result reaches a preset rule threshold value, pushing the data and the description to a corresponding department;
step 210: early warning, positioning, solving and the like.
Specifically, result analysis is performed in time according to data results submitted by the directional object, and if the verification data of the invited object reaches a preset rule threshold (for example, an accident occurrence number threshold), that is, it is determined to be an accident or a network problem, the test data and the complaint problem description are pushed to relevant departments in time to perform problem early warning, positioning and solving.
Further, an embodiment of the present invention further provides a network performance testing system, which may be embodied as an automatic network quality crowdsourcing test implementation system based on a user complaint to implement the method, and specifically, the system may be as shown in fig. 3: the system consists of a user side and a background server side;
wherein, the user side includes: android operating systems and apple operating system (Android & iOS) clients, SDKs (software development kits), and the like, which are mainly used for registration, login, task browsing, crowdsourcing task test execution, test result submission and viewing, personal information management, incentive exchange (such as exchange of points, telephone charges, and the like), and the like;
the background server (test management background) comprises: the system comprises a complaint data monitoring module, a crowd test task triggering module, a test task classifying module, a task designing and managing module, a personnel screening and managing module, a result checking and screening module, a user invitation module, a result analyzing module, a user incentive module and other modules (such as a sample library management module); specifically, the method comprises the following steps:
the complaint data monitoring module is mainly used for monitoring and classifying complaint data management and the like;
a mass testing task triggering module, which is mainly used for triggering a mass testing task under the condition of reaching a preset triggering rule (specifically, a triggering test task classification module is used for issuing a task);
the test task classification module is mainly used for carrying out classification management on the test tasks according to the complaint classification, issuing corresponding tasks according to the satisfied complaint trigger conditions and the like;
the task design and management module is mainly used for design, management and the like of crowdsourcing test tasks;
the personnel screening and managing module is mainly used for screening and managing personnel of target users (invitation objects) according to preset screening rules;
the result checking function in the result checking and discriminating module is mainly used for setting and updating result checking rules, checking test result data and the like;
the user invitation module is mainly used for inviting the user by using different channels according to the invitation rule;
the result analysis module is mainly used for analyzing the data tested by the user in time;
the user incentive module is mainly used for incentive distribution, prize management, list management, cheating prevention and the like;
the sample library management module is mainly used for management operations such as sample information recording, sample label recording, sample information updating, sample portrait and the like;
the following describes a method for implementing automatic network quality crowdsourcing test based on user complaints by the above system, which may be specifically shown in fig. 4, and includes:
step 41: starting;
step 42: monitoring complaint events;
step 43: judging whether the test triggering condition is met, if so, entering a step 44, and if not, returning to the step 42;
specifically, a new user complaint event is monitored, analyzed and classified according to a preset condition, and if the complaint event reaches a trigger condition of a preset rule, a crowdsourcing test task of a corresponding category is automatically triggered; the preset rule triggering conditions may include any one or more of the number of similar complaint events in unit time, the number of similar base stations or adjacent base stations in unit time (specifically, the number of similar problems), the level of complaint problems, and the like;
taking the complaint of the 4G network as an example, the specific preset rule can be as follows:
step 44: acquiring information of a base station where a complaint user (namely a complaint object) is located and a base station close to the base station;
specifically, the information of the base station where the complaint user is located and the information of the base stations adjacent to the complaint user can be obtained through the identity ID information of the complaint user of the current category complaint event;
step 45: screening users according to a preset rule;
specifically, accurate user screening can be automatically performed according to a preset user screening rule, and a user list is obtained;
step 46: a user offer;
step 47: the user accepts, executes the test and submits a test result;
specifically, the background server automatically pushes test task offers to the screened users; the user accepts the offer and tests;
and 48: checking the test result, judging whether the test result passes or not, if so, entering a step 410, and if not, entering a step 49;
step 49: discarding the test result, and entering step 414;
step 410: storing the test result;
step 411: calculating in real time according to the test result;
specifically, the background server side can verify the test result according to a preset result verification rule, and if the test result passes the verification, the data is input into a background database; on the contrary, if the test result does not pass the verification, the test result is directly deleted and treated as waste data;
step 412: finding problems and pushing test data to corresponding departments;
specifically, result analysis is carried out in time according to a test result submitted by a user, and if the verification data of an invited user reaches a preset rule threshold value, namely an accident or a problem is determined, complaint data and complaint problem description of the user are pushed to relevant departments in time;
step 413: early warning, positioning and solving;
specifically, problem early warning, positioning and solving are carried out.
Step 414: and (6) ending.
Therefore, the embodiment of the invention provides an automatic network quality crowdsourcing test method based on user complaints, which comprises the following steps: according to the complaint data of the user and the small-range accurate invitation, the user is automatically, timely and accurately selected to complete the numerous testing task, so that the testing cost is greatly reduced, and the efficiency of positioning and solving the network or service problem is greatly improved; in particular, it is also understood that:
the embodiment of the invention provides an automatic network quality crowdsourcing test method based on user complaints, which comprises the following steps: the method has the advantages that small-range accurate inviting is carried out according to the complaint data of the user, so that the sampling quantity of the user is greatly reduced, the screening accuracy of the user is greatly improved, the testing cost is reduced, the problems can be quickly and efficiently found and positioned, the problems encountered by enterprise networks or services are solved in time, and the user experience is improved.
Further, the embodiment of the invention also provides an automatic network quality crowdsourcing test system based on user complaints, and the system not only can be used for end-to-end automatic monitoring of services such as a 4G network, a home wide network and VoLTE, but also can be used for service walkthrough of mystery guests and the like, and provides monitoring tools for different industries and fields.
In summary, the scheme provided by the embodiment of the invention can solve the problem of how to reduce the test cost, quickly screen accurate test personnel, and timely and efficiently perform problem mining, positioning and solving.
An embodiment of the present invention further provides a network performance testing apparatus, which is applied to a server, and as shown in fig. 5, includes:
the first determining module 51 is configured to determine an offer list of a network performance test task according to identity information of a complaint object corresponding to a complaint event when the monitored complaint event reaches a preset trigger condition;
and a first sending module 52, configured to send a network performance test task offer of the complaint event to a corresponding terminal according to the offer list.
The network performance testing device provided by the embodiment of the invention determines an invitation list of a network performance testing task according to the identity identification information of a complaint object corresponding to a complaint event under the condition that the monitored complaint event reaches a preset trigger condition; sending a network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list; the small-range accurate invitation can be realized according to the complaint data of the user, the test is completed by automatically, timely and accurately selecting the object, the test efficiency is greatly improved, and the problem of low efficiency of the network performance test scheme in the prior art is well solved.
Further, the network performance testing apparatus further includes: the first processing module is used for preprocessing and classifying historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint object corresponding to the complaint event; and the second determining module is used for determining the network performance testing tasks corresponding to the complaint events of all categories according to the classification result.
Furthermore, the network performance testing apparatus further includes: the second processing module is used for classifying the monitored complaint events according to the classification rules of the historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint objects corresponding to the complaint events; and the third determining module is used for determining whether the monitored complaint event reaches a preset triggering condition according to the classification result.
In an embodiment of the present invention, the first determining module includes: the first determining submodule is used for determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to the identity identification information of the complaint object corresponding to the complaint event; and the second determining submodule is used for determining an offer list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Wherein the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
In this embodiment of the present invention, the second determining sub-module includes: the first determining unit is used for determining the corresponding sample volume of the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information; a second determining unit, configured to determine, according to the sample amount and the subscription service corresponding to the complaint event, offer objects corresponding to the base station and an adjacent base station, respectively; and the third determining unit is used for determining an offer list of the network performance testing task according to the offer object.
Further, the network performance testing apparatus further includes: a first receiving module, configured to receive test data fed back by a terminal according to a network performance test task offer after sending the network performance test task offer of the complaint event to a corresponding terminal according to the offer list; the first checking module is used for checking the test data; and the third processing module is used for analyzing and processing the network performance according to the test data under the condition that the verification is passed.
The implementation embodiments of the network performance testing method are all suitable for the embodiment of the network performance testing device, and the same technical effect can be achieved.
An embodiment of the present invention further provides a server, as shown in fig. 6, including: a processor 61 and a transceiver 62;
the processor 61 is configured to determine an offer list of a network performance test task according to the identity information of the compliant object corresponding to the complaint event when the monitored complaint event reaches a preset trigger condition;
and sending the network performance test task offer of the complaint event to the corresponding terminal through the transceiver 62 according to the offer list.
The server provided by the embodiment of the invention determines an invitation list of a network performance test task according to the identity identification information of a complaint object corresponding to a complaint event under the condition that the monitored complaint event reaches a preset trigger condition; sending a network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list; the small-range accurate invitation can be realized according to the complaint data of the user, the test is completed by automatically, timely and accurately selecting the object, the test efficiency is greatly improved, and the problem of low efficiency of the network performance test scheme in the prior art is well solved.
Further, the processor is further configured to: preprocessing and classifying historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint object corresponding to the complaint event; and determining the network performance test tasks corresponding to the complaint events of all categories according to the classification result.
Still further, the processor is further configured to: classifying the monitored complaint events according to classification rules of historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint objects corresponding to the complaint events; and determining whether the monitored complaint event reaches a preset trigger condition or not according to the classification result.
In an embodiment of the present invention, the processor is specifically configured to: determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to identity identification information of a complaint object corresponding to the complaint event; and determining an invitation list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
Wherein the preset parameter information includes: at least one of base station user quantity, base station user density and base station coefficient ratio.
In an embodiment of the present invention, the processor is specifically configured to: determining the sampling amount respectively corresponding to the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information; determining invitation objects respectively corresponding to the base station and the adjacent base stations according to the sample amount and the subscription service corresponding to the complaint event; and determining an offer list of the network performance testing task according to the offer object.
Further, the processor is further configured to: after the network performance test task offer of the complaint event is sent to the corresponding terminal through the transceiver according to the offer list, receiving test data fed back by the terminal according to the network performance test task offer through the transceiver; verifying the test data; and under the condition that the verification is passed, analyzing and processing the network performance according to the test data.
The implementation embodiments of the network performance testing method are all suitable for the embodiment of the server, and the same technical effect can be achieved.
The embodiment of the invention also provides a server, which comprises a memory, a processor and a computer program which is stored on the memory and can run on the processor; when the processor executes the program, the network performance testing method is realized.
The implementation embodiments of the network performance testing method are all suitable for the embodiment of the server, and the same technical effect can be achieved.
An embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps in the network performance testing method.
The implementation embodiments of the network performance testing method are all applicable to the embodiment of the computer-readable storage medium, and the same technical effect can be achieved.
It should be noted that many of the functional components described in this specification are referred to as modules/sub-modules/units in order to more particularly emphasize their implementation independence.
In embodiments of the present invention, the modules/sub-modules/units may be implemented in software for execution by various types of processors. An identified module of executable code may, for instance, comprise one or more physical or logical blocks of computer instructions which may, for instance, be constructed as an object, procedure, or function. Nevertheless, the executables of an identified module need not be physically located together, but may comprise disparate instructions stored in different bits which, when joined logically together, comprise the module and achieve the stated purpose for the module.
Indeed, a module of executable code may be a single instruction, or many instructions, and may even be distributed over several different code segments, among different programs, and across several memory devices. Likewise, operational data may be identified within the modules and may be embodied in any suitable form and organized within any suitable type of data structure. The operational data may be collected as a single data set, or may be distributed over different locations including over different storage devices, and may exist, at least partially, merely as electronic signals on a system or network.
When a module can be implemented by software, considering the level of existing hardware technology, a module implemented by software may build a corresponding hardware circuit to implement a corresponding function, without considering cost, and the hardware circuit may include a conventional Very Large Scale Integration (VLSI) circuit or a gate array and an existing semiconductor such as a logic chip, a transistor, or other discrete components. A module may also be implemented in programmable hardware devices such as field programmable gate arrays, programmable array logic, programmable logic devices or the like.
While the preferred embodiments of the present invention have been described, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (17)
1. A network performance test method is applied to a server and is characterized by comprising the following steps:
determining an invitation list of a network performance test task according to identity identification information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and sending the network performance test task invitation of the complaint event to a corresponding terminal according to the invitation list.
2. The method of claim 1, wherein before determining the list of offers for the network performance testing task based on the identification information of the complaint object corresponding to the complaint event, the method further comprises:
preprocessing and classifying historical complaint events;
and determining the network performance test tasks corresponding to the complaint events of all categories according to the classification result.
3. The method of claim 2, wherein before determining the list of offers for the network performance testing task based on the identification information of the complaint object corresponding to the complaint event, the method further comprises:
classifying the monitored complaint events according to classification rules of historical complaint events;
and determining whether the monitored complaint event reaches a preset trigger condition or not according to the classification result.
4. The method of claim 1, wherein determining the list of offers for the network performance testing task according to the identification information of the compliant object corresponding to the complaint event comprises:
determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to identity identification information of a complaint object corresponding to the complaint event;
and determining an invitation list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
5. The network performance testing method of claim 4, wherein the preset parameter information comprises: at least one of base station user quantity, base station user density and base station coefficient ratio.
6. The method according to claim 4 or 5, wherein the determining an offer list of network performance test tasks according to the first base station information, the second base station information and preset parameter information comprises:
determining the sampling amount respectively corresponding to the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information;
determining invitation objects respectively corresponding to the base station and the adjacent base stations according to the sample amount and the subscription service corresponding to the complaint event;
and determining an offer list of the network performance testing task according to the offer object.
7. The method of claim 1, wherein after sending the network performance testing task offer of the complaint event to the corresponding terminal according to the offer list, the method further comprises:
receiving test data fed back by the terminal according to the network performance test task offer;
verifying the test data;
and under the condition that the verification is passed, analyzing and processing the network performance according to the test data.
8. A network performance testing device applied to a server is characterized by comprising:
the first determination module is used for determining an offer list of a network performance test task according to the identity information of a complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and the first sending module is used for sending the network performance test task offer of the complaint event to the corresponding terminal according to the offer list.
9. The network performance testing apparatus of claim 8, further comprising:
the first processing module is used for preprocessing and classifying historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint object corresponding to the complaint event;
and the second determining module is used for determining the network performance testing tasks corresponding to the complaint events of all categories according to the classification result.
10. The network performance testing apparatus of claim 9, further comprising:
the second processing module is used for classifying the monitored complaint events according to the classification rules of the historical complaint events before determining an offer list of a network performance test task according to the identity identification information of the complaint objects corresponding to the complaint events;
and the third determining module is used for determining whether the monitored complaint event reaches a preset triggering condition according to the classification result.
11. The network performance testing apparatus of claim 8, wherein the first determining module comprises:
the first determining submodule is used for determining first base station information of a base station where the complaint event is located and second base station information of a base station adjacent to the base station where the complaint event is located according to the identity identification information of the complaint object corresponding to the complaint event;
and the second determining submodule is used for determining an offer list of the network performance test task according to the first base station information, the second base station information and preset parameter information.
12. The network performance testing apparatus of claim 11, wherein the preset parameter information comprises: at least one of base station user quantity, base station user density and base station coefficient ratio.
13. The network performance testing apparatus of claim 11 or 12, wherein the second determining sub-module comprises:
the first determining unit is used for determining the corresponding sample volume of the base station and the adjacent base station according to the first base station information, the second base station information and the preset parameter information;
a second determining unit, configured to determine, according to the sample amount and the subscription service corresponding to the complaint event, offer objects corresponding to the base station and an adjacent base station, respectively;
and the third determining unit is used for determining an offer list of the network performance testing task according to the offer object.
14. The network performance testing apparatus of claim 8, further comprising:
a first receiving module, configured to receive test data fed back by a terminal according to a network performance test task offer after sending the network performance test task offer of the complaint event to a corresponding terminal according to the offer list;
the first checking module is used for checking the test data;
and the third processing module is used for analyzing and processing the network performance according to the test data under the condition that the verification is passed.
15. A server, comprising: a processor and a transceiver;
the processor is used for determining an offer list of a network performance test task according to the identity information of the complaint object corresponding to the complaint event under the condition that the monitored complaint event reaches a preset trigger condition;
and sending the network performance test task invitation of the complaint event to a corresponding terminal through the transceiver according to the invitation list.
16. A server comprising a memory, a processor, and a computer program stored on the memory and executable on the processor; wherein the processor, when executing the program, implements the network performance testing method of any of claims 1 to 7.
17. A computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, carries out the steps of the network performance testing method according to any one of claims 1 to 7.
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