CN112712444A - Hotel management method based on Internet of things and related equipment - Google Patents
Hotel management method based on Internet of things and related equipment Download PDFInfo
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Abstract
The invention relates to the technical field of Internet of things, and provides a hotel management method based on the Internet of things and related equipment, wherein the method comprises the following steps: receiving check-in information aiming at a target room of a hotel, which is sent by a client, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user booking the target room; and controlling the target Internet of things equipment based on the setting information. The embodiment of the invention can improve the efficiency of hotel management and improve the user experience of the user in the hotel.
Description
Technical Field
The invention relates to the technical field of Internet of things, in particular to a hotel management method based on the Internet of things and related equipment.
Background
With the development of society, more and more devices are configured in hotel rooms, so that good user experience is provided for checked-in users, and before the users check in, the devices in the clients can be set, for example, an air conditioner in the guest room is set so that the temperature in the guest room is appropriate. Different users have different requirements on the room environment, and therefore, the check-in habits of the users need to be acquired before the users check in.
In the prior art, when a user registers in a store, the check-in habit of the user is obtained, then hotel staff set the equipment in a guest room to be checked in by the user one by one, and hotel management in the prior art is performed manually, so that the efficiency of hotel management is low.
Disclosure of Invention
The embodiment of the invention provides a hotel management method based on the Internet of things and related equipment, and aims to solve the problem of low efficiency of hotel management in the prior art.
In order to solve the technical problem, the invention is realized as follows:
in a first aspect, an embodiment of the present invention provides a hotel management method based on an internet of things, where the method includes:
receiving check-in information aiming at a target room of a hotel, which is sent by a client, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user booking the target room;
and controlling the target Internet of things equipment based on the setting information.
In a second aspect, an embodiment of the present invention provides a hotel management method based on the internet of things, where the method includes:
receiving a first input of a target user for a target room of a hotel, wherein the target user is a user who subscribes to the target room;
in response to the first input, sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room.
In a third aspect, an embodiment of the present invention provides a server, where the server includes:
the system comprises a receiving module, a processing module and a processing module, wherein the receiving module is used for receiving check-in information which is sent by a client and aims at a target room of a hotel, the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user who reserves the target room;
and the first control module is used for controlling the target Internet of things equipment based on the setting information.
In a fourth aspect, an embodiment of the present invention provides a client, where the client includes:
the system comprises a first receiving module, a first input module and a second receiving module, wherein the first input module is used for receiving a first input of a target user aiming at a target room of a hotel, and the target user is a user who reserves the target room;
a sending module, configured to send check-in information of the target room to a server in response to the first input, where the check-in information includes setting information for a target internet of things device in the target room.
In a fifth aspect, an embodiment of the present invention provides a server, including a processor, a memory, and a computer program stored on the memory and executable on the processor, where the computer program, when executed by the processor, implements the steps of the internet of things-based hotel management method according to the first aspect.
In a sixth aspect, an embodiment of the present invention provides a client, including a processor, a memory, and a computer program stored on the memory and executable on the processor, where the computer program, when executed by the processor, implements the steps of the internet of things-based hotel management method according to the second aspect.
In a seventh aspect, the present invention provides a computer-readable storage medium, where a computer program is stored, and the computer program, when executed by a processor, implements the steps of the internet of things-based hotel management method according to the first aspect, or the computer program, when executed by the processor, implements the steps of the internet of things-based hotel management method according to the second aspect.
In an eighth aspect, an embodiment of the present invention provides an internet of things-based hotel management system, where the system includes a server according to the third aspect, and a client according to the fourth aspect;
the client sends the check-in information to the server, wherein the check-in information comprises the setting information;
and the server receives the check-in information sent by the client and controls the target Internet of things equipment based on the setting information.
In the embodiment of the invention, check-in information aiming at a target room of a hotel, which is sent by a client, is received, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user for booking the target room; and controlling the target Internet of things equipment based on the setting information. Therefore, the target user can remotely customize the setting information of the target Internet of things equipment in the target room through the client when reserving the room so as to accord with the check-in habit of the user, thereby improving the efficiency of hotel management and improving the user experience of the user checking in the hotel.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the description of the embodiments of the present invention will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to these drawings without inventive exercise.
Fig. 1 is a flowchart of a hotel management method based on the internet of things according to an embodiment of the present invention;
fig. 2 is a second flowchart of a hotel management method based on the internet of things according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of a hotel management system based on the internet of things according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of a server according to an embodiment of the present invention;
fig. 5 is a second schematic structural diagram of a server according to an embodiment of the present invention;
fig. 6 is a third schematic structural diagram of a server according to an embodiment of the present invention;
FIG. 7 is a fourth schematic structural diagram of a server according to an embodiment of the present invention;
fig. 8 is a schematic structural diagram of a client according to an embodiment of the present invention;
fig. 9 is a second schematic structural diagram of a client according to an embodiment of the present invention;
FIG. 10 is a fifth exemplary diagram of a server according to an embodiment of the present invention;
fig. 11 is a third schematic structural diagram of a client according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, fig. 1 is a flowchart of a hotel management method based on an internet of things according to an embodiment of the present invention, and as shown in fig. 1, the method includes the following steps:
The target internet of things device may be one or more devices, and the target internet of things device may include all internet of things devices in the target room or may include part of the internet of things devices in the target room. Target thing networking device can include intelligent air conditioner, intelligent lamp, intelligent (window) curtain and intelligent audio amplifier etc. to make things convenient for user control hotel room inside ambient brightness, light brightness and humiture etc.. Taking a target internet of things device as an intelligent air conditioner as an example, the setting information may be setting of a target temperature of the intelligent air conditioner, for example, setting the target temperature of the intelligent air conditioner to 28 ℃; taking target internet of things equipment as an intelligent lamp as an example, the setting information can be the light brightness of the intelligent lamp; taking the target internet of things device as an example, the setting information may be setting the intelligent curtain to be in a half-open state, a full-open state, a closed state, or the like within a specified time. When the target user presets the target room on the client, the target internet of things equipment can be set. The target user may include one or more users. The check-in information may also include identity information of a user who subscribes to the target room, such as an identification number of the target user or voiceprint information of the target user.
Additionally, the clients may include software clients, such as application programs APP; alternatively, the client may also include a hardware client such as an electronic device, for example, a mobile phone, a tablet computer, a computer, and the like. A client may receive a first input of a target user for a target room of a hotel, wherein the target user is a user who subscribes to the target room; in response to the first input, the client sends check-in information of the target room to a server, wherein the check-in information comprises setting information for target internet of things equipment in the target room; the server receives the check-in information sent by the client aiming at the target room of the hotel. The first input may be an input that a target user selects a target room and sets a target internet of things device in the target room, and specifically, the first input may be an input that an initial configuration parameter of the target internet of things device in the target room is displayed on a client, and the user modifies the initial configuration parameter, where the initial configuration parameter may include a function control parameter, taking the target internet of things device as an air conditioner as an example, the initial configuration parameter may include an initial control temperature value of the air conditioner, the initial control temperature value of the air conditioner may be displayed on the client as 27 ℃, and the user may modify the initial control temperature value of the air conditioner, for example, 27 ℃ may be modified to 28 ℃. And the control parameters of the on time of the air conditioner, the cooling mode and other functions can be provided for the user so that the user can modify the control parameters.
And 102, controlling the target Internet of things equipment based on the setting information.
The target internet of things equipment can be controlled to be set, and can be controlled when a target user unlocks a door lock of a target room, for example, the door lock is an intelligent door lock, when the target user unlocks successfully, a signal of successful unlocking is sent to a server, and the server sets the target internet of things equipment after receiving the signal of successful unlocking sent by the door lock; or the target internet of things device may be controlled in advance for a preset time before the target user enters the target room, where the preset time may be 1 hour, or 2 hours, and so on.
It should be noted that, in practical application, the hotel may provide a user client such as a webpage, an application program or an applet for reserving a room, may log in the user client on the client, and may show the environment of each room of the hotel including the internet of things device in each room to the user on the user client by graphics and text. When the user reserves a room, after the target room is selected, the user may fill in the identity information of the user, for example, the name and/or identification number of the user, and the user client may send the identity information of the user to a server of the hotel.
Further, after receiving the identity information of the user, the server of the hotel can judge whether the user enters a room of the same type as the target room for the first time based on the identity information, if the user enters the room for the first time, the information of the customized interface of the internet of things equipment of the target room can be sent to the user client, the user client skips to the customized interface of the internet of things equipment entering the target room, the customized interface can set air conditioner temperature, bathroom water temperature, air humidity and the like, the settings of the internet of things equipment on the customized interface are optional, and the user can customize corresponding parameters of the internet of things equipment according to own habits; if the user does not check in the room for the first time, the difference between the used room of the user and the internet of things equipment in the target room can be judged, the user can only customize the parameters of the internet of things equipment which is not customized, and the user can also modify the parameters of the customized internet of things equipment. Taking the example that the user does not live in the room for the first time, the setting information of the internet of things equipment in the target room at this time can be set according to the historical setting information of the user on the internet of things equipment, and the setting information is fed back to the user as the default setting information of the house at this time. The historical setting information of the user on the internet of things equipment can comprise setting information of the internet of things equipment in a room when the user is in the hotel in the local area, other hotels in the local area or hotel rooms in other areas. The user can also modify the fed-back default setting information according to the setting information of the Internet of things equipment of the house.
In the embodiment of the invention, check-in information aiming at a target room of a hotel, which is sent by a client, is received, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user for booking the target room; and controlling the target Internet of things equipment based on the setting information. Therefore, the target user can remotely customize the setting information of the target Internet of things equipment in the target room through the client when reserving the room so as to accord with the check-in habit of the user, thereby improving the efficiency of hotel management and improving the user experience of the user checking in the hotel.
Optionally, before receiving the check-in information for the target room of the hotel sent by the client, the method further includes:
obtaining use information of the Internet of things equipment corresponding to the historical user of the hotel;
generating user habit information corresponding to each user type in a plurality of user types based on the user type corresponding to each historical user and the use information;
and sending user habit information corresponding to the user type to which the target user belongs to the client, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
The server can collect the use records of the Internet of things equipment in a large number of historical users of the hotel, or can investigate the user habits of the historical users during the hotel stay in, and the collected use records and the investigated user habits can be used as the use information of the Internet of things equipment. The method can classify users, determine the user types of the users, and classify the users according to the genders, wherein the user types can comprise men and women; or may be classified by age group, and the user types may include children, young, middle-aged, and old; or may be classified according to both gender and age, and the user types may include boys, girls, etc.; or may be categorized by profession, and user types may include doctors, teachers, lawyers, and so on. The embodiment of the invention does not specifically limit the user type.
In addition, the user habit information may be information that is set for the internet of things device to conform to the habit of living in. The configuration data of the Internet of things equipment can be predicted according to the user habit information, so that default configuration parameters are provided for the user. User habit information corresponding to each of a plurality of user types may be generated based on a user type corresponding to each historical user and the usage information through various algorithms such as user profiling, user behavior analysis, or machine learning (e.g., SVM, naive bayes, or deep learning). Taking a deep neural network learning algorithm as an example, the user type can be used as the input of a deep neural network model, the user habit information can be used as the output of the deep neural network model, the user type corresponding to each historical user and the use information of the historical user on the internet of things equipment can be used as training data, the deep neural network model is trained, and the weight parameters of the deep neural network model are obtained. After the deep neural network model is trained, the user type can be input into the deep neural network model, and user habit information corresponding to the user type is obtained.
Further, the server sends user habit information corresponding to the user type to which the target user belongs to the client, and the client receives the user habit information corresponding to the user type to which the target user belongs, which is sent by the server; and the client displays the user habit information, wherein the setting information is set for the target user based on the user habit information. The target user can modify the user habit information displayed by the client, and the client takes the modified user habit information as setting information.
In the embodiment, the use information of the internet of things equipment corresponding to the historical user of the hotel is acquired; generating user habit information corresponding to each user type in a plurality of user types based on the user type corresponding to each historical user and the use information, wherein the setting information is set based on the user habit information; and sending user habit information corresponding to the user type to which the target user belongs to the client. Therefore, the user can control the Internet of things equipment based on the user habit information of the same user type, better reference information can be provided for the user, and the user experience is better.
Optionally, the check-in information further includes voiceprint information, and after the target internet of things device is controlled based on the setting information, the method further includes:
receiving voice information sent by the target Internet of things equipment, and carrying out voiceprint recognition on the voice information based on the voiceprint information;
performing voice recognition on the voice information;
and controlling the target Internet of things equipment based on the voiceprint recognition result and the voice recognition result.
The voiceprint information may be voiceprint information of a target user. After a target user lives in a target room, the target Internet of things equipment can be controlled through voice, after receiving voice information, the target Internet of things equipment sends the voice information to a server, the server receives the voice information sent by the target Internet of things equipment, voiceprint recognition is carried out on the voice information based on voiceprint information, and if the voice information is matched with the voiceprint information, the target Internet of things equipment can be controlled to execute instructions carried by the voice information based on voice recognition results. The voice information is matched with the voiceprint information, and the voice information and the voiceprint information can have matched voiceprint characteristics. The voice recognition is carried out on the voice information by the server based on the voiceprint information, and the sequence of carrying out the voice recognition on the voice information by the server is not limited.
In the embodiment, voice information sent by the target internet of things equipment is received, and voiceprint recognition is performed on the voice information based on the voiceprint information; performing voice recognition on the voice information; and controlling the target Internet of things equipment based on the voiceprint recognition result and the voice recognition result. Therefore, whether the target user is the target user can be judged based on the voiceprint information, and under the condition that the target user is determined, the target Internet of things equipment is controlled by executing the instruction of the target user, so that better user experience can be provided for the user.
Optionally, the target user includes at least two users, the voiceprint information includes voiceprint information of each of the at least two users, and after the target internet of things device is controlled based on a voiceprint recognition result and a voice recognition result, the method further includes:
determining a user corresponding to the voice information based on the voiceprint information;
and determining the use information of the user corresponding to the voice information on the Internet of things equipment based on the voice information and the user corresponding to the voice information.
The target user may at least include a first user and a second user, the voiceprint information includes first voiceprint information corresponding to the first user and second voiceprint information corresponding to the second user, and if the voice information is matched with the first voiceprint information, usage information of the internet of things device corresponding to the first user may be determined based on the voice information; if the voice information is matched with the second voiceprint information, the use information of the internet of things equipment corresponding to the second user can be determined based on the voice information. During the period that the target user stays in the target room, the use information of the internet of things equipment corresponding to the target user can be collected, and the use information can be used as training data for optimizing user habit information corresponding to the user type. A plurality of users can live in one target room, and the users can control the target Internet of things equipment. When the use information of the internet of things equipment corresponding to the user is collected, if the first user and the second user are not distinguished, the use information of the internet of things equipment corresponding to the user is collected wrongly, and therefore the habit information of the user is mistakenly collected.
In this embodiment, a user corresponding to the voice information is determined based on the voiceprint information; and determining the use information of the user corresponding to the voice information on the Internet of things equipment based on the voice information and the user corresponding to the voice information. Therefore, under the condition that the target user comprises a plurality of users, different users can be distinguished through the voiceprint information, and the use information of the Internet of things equipment corresponding to the users is collected, so that the accuracy of the user habit information provided for the users can be improved, and the user experience is further improved.
Referring to fig. 2, fig. 2 is a second flowchart of a hotel management method based on the internet of things according to an embodiment of the present invention, and as shown in fig. 2, the method includes the following steps:
step 202, responding to the first input, and sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room.
Optionally, before sending the check-in information of the target room to the server, the method further includes:
receiving user habit information which is sent by a server and corresponds to the user type to which the target user belongs;
and displaying the user habit information, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
It should be noted that, this embodiment is used as an implementation of the client corresponding to the embodiment shown in fig. 1, and specific implementations thereof may refer to relevant descriptions of the embodiment shown in fig. 1, so that, in order to avoid repeated descriptions, the embodiment is not described again, and the same beneficial effects may also be achieved.
In the embodiment of the invention, a first input of a target user for a target room of a hotel is received, wherein the target user is a user who reserves the target room; in response to the first input, sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room. Therefore, the target user can remotely customize the setting information of the target Internet of things equipment in the target room through the client when reserving the room so as to accord with the check-in habit of the user, and the efficiency of hotel management can be improved.
As a specific implementation manner, the internet of things-based hotel management method may be used in an internet of things-based hotel management system, as shown in fig. 3, the hotel management system may include a user terminal 301, a cloud server 302, a local server 303, and an internet of things device 304.
The user terminal 301 may be a mobile phone, a PAD (PAD), a computer, or other devices, and may display a guest room display page, a user information submission page, a payment page, an internet of things device 304 customization page, an identity registration page, and the like through an APP (Application), an applet, a web page, and other forms on the user terminal 301, so as to complete reservation of the hotel by the user and customization and change of configuration information of the internet of things device 304.
The cloud server 302 can be used for sharing user habit information among chain hotels or hotel alliances on the basis of protecting user privacy information, and is responsible for training the user habit information through technical means such as a neural network according to statistical data of general user habits, specific user customization information, specific user use habits and the like, so that the purpose of predicting user habits is achieved according to existing information, and a user can modify own equipment personalized information through the user terminal 301 and obtain synchronous data of user habits from the cloud server 302. The cloud server 302 may further establish a voiceprint library and a face recognition library of the user, the user inputs voiceprint and face information on the identity registration page through the user terminal 301 and uploads the voiceprint and face information to the cloud server 302, and the cloud server 302 maintains a voiceprint and face information library which is specific to the specific user.
The hotel local server 303 is configured to configure the internet of things devices 304, and the local server 303 configures the internet of things devices 304 in the guest room in a unified manner based on configuration information of the user on the internet of things devices 304, and feeds back the use condition of each internet of things device 304 to the cloud server 302 in time. When a user reserves a guest room of a hotel, the local server 303 acquires configuration information of the internet of things device 304 from the cloud server 302, connects to the internet of things device 304 group of the designated guest room through an internal network, and performs initialization configuration on the internet of things device 304 group, such as controlling light, temperature and humidity and the like after the user check in. For non-chain hotels, the function of the local server 303 may be integrated with the cloud server 302 into the same server, which may be one of the local server 303 or the cloud server 302.
The internet of things devices 304 may include various internet of things devices 304 in a guest room, the internet of things devices 304 in the same guest room are divided into the same group, a user performs automatic initialization configuration on each device in the group according to configuration information of the user on the internet of things devices 304 on the hotel local server 303 before the user check-in, the user may modify the configuration of each internet of things device 304 through the user terminal 301 or a voice instruction and update configuration data to the hotel local server 303, each internet of things device 304 collects usage information of the user on the internet of things devices 304 and updates data to the hotel local server 303, and optionally, the usage information may be pushed to the cloud server 302 by the local server 303.
The hotel management method based on the internet of things specifically comprises the following processes:
the cloud server can collect a large number of usage records of the Internet of things equipment by historical users or user habit data researched by the users, and based on methods such as user imaging, machine learning or deep learning, the training data is used for carrying out user classification and generating user habit information corresponding to various user types. The user habit information can predict the configuration parameters of the Internet of things equipment which is not customized by the user, so that default configuration parameters are provided for the user.
The hotel can connect guest room data stored in the hotel local server through the cloud server by using the user terminal, taking APP as an example, return to the APP and display hotel information, guest room environment, in-guest internet of things equipment and the like.
The user can select the guest room through the APP, and input information such as the identity cards and the mobile phone numbers of all guests living in, and send the information to the cloud server, and after the identity registration verification is successful, the user jumps to the payment page to complete payment.
The cloud server can call the database to verify whether the user registers voiceprint, fingerprint, face and other identity information, if not, the user jumps to a voiceprint, fingerprint and face information registration page to complete identity information registration and upload the identity information to the cloud server, the user can input or skip the voiceprint, fingerprint, face and other identity information according to own will, and the identity information is used for recording, a hotel access control system, user differentiation of internet of things equipment in a guest room and the like.
The cloud server verifies whether the user habit information of the user exists according to the identity information, and if not, the user habit information of the user type of the user is determined according to the user type information of the current preset guest room, such as age, gender and the like.
After the user successfully pays on the APP, the cloud server filters out default configuration of the Internet of things equipment in user habit information corresponding to the user according to the Internet of things equipment in the hotel guest room selected by the user, the default configuration is sent to the user terminal, the APP on the user terminal jumps to the customized page of the Internet of things equipment to be displayed for the user, the user can check and change corresponding configuration, and after the change is stored, the user terminal can synchronously modify content to the cloud server.
The cloud server acquires the configuration information of the Internet of things equipment modified by the user, synchronizes the identity information of the user and the configuration information of the Internet of things equipment to the hotel local server, and in addition, the cloud server or the local server can also take the user type of the user and the configuration information of the Internet of things equipment set by the user as training data.
Before the user check in, the hotel local server initializes the internet of things equipment in the guest room according to the configuration information of the internet of things equipment synchronized from the cloud server, and controls the brightness, the temperature and the humidity of the started light and the like.
When a user check in, the hotel room door is unlocked according to identity authentication such as an identity card, fingerprints, facial recognition and voiceprint recognition, after the user identity authentication is successful, the user unlocks the door and obtains the room use permission, if the authentication is failed, the user is refused to enter, and for the possible situation of identity authentication failure, the user can re-acquire identity information through a user terminal or enter through a temporary mobile phone authentication code, and can also contact corresponding hotel staff. Specifically, the cloud server synchronizes voiceprint and facial information of the user to the local server, and the user can unlock the door through voiceprint identification and facial identification of the intelligent door lock of the guest room to obtain the use permission of the room.
The internet of things equipment in the guest room starts to operate according to respective configuration information, the configuration information of the internet of things equipment can be manually modified after a user logs in, or the configuration information of the internet of things equipment is modified through a user terminal, or the configuration information of the internet of things equipment is modified through internet of things equipment supporting voice input in the guest room, such as an intelligent sound box, through a voice instruction, the configuration information of the internet of things equipment is modified, the voice instruction in the guest room can distinguish instructions of different users through means of voiceprint recognition and the like, and the internet of things equipment can synchronize the modification of the configuration information of the internet of things equipment by the user to a local server and a cloud server. The voice instruction relies on the Internet of things equipment and various sensors inside the Internet of things equipment, provides a uniform interface for a user to control various equipment in a voice mode, such as intelligent sound box equipment and the like, can collect and recognize the voice instruction of the user through a microphone of the intelligent sound box equipment, and updates the state of the equipment according to the voice instruction.
In the embodiment, a user can customize various internet of things devices of a guest room through a user terminal; for parameters which are not manually customized, the cloud server can provide proper initial configuration for equipment which is not customized by the user according to the user type of the user; the guest room internet of things equipment can be automatically configured and update data to the cloud server, so that the complexity and time consumption of manual configuration are avoided; when a user subscribes a room, the reservation and customization process can be accelerated, and the user experience is improved; the voice interaction can be carried out on the Internet of things equipment in the guest room through the user terminal or the Internet of things equipment in the guest room, the use habit of the user on the Internet of things equipment is gradually refined, and better accommodation experience is provided.
Referring to fig. 4, fig. 4 is a schematic structural diagram of a server according to an embodiment of the present invention, and as shown in fig. 4, the server 400 includes:
a receiving module 401, configured to receive check-in information for a target room of a hotel, where the check-in information includes setting information for target internet of things devices in the target room, and a target user corresponding to a client is a user who reserves the target room;
a first control module 402, configured to control the target internet of things device based on the setting information.
Optionally, as shown in fig. 5, the server 400 further includes:
an obtaining module 403, configured to obtain usage information of the internet of things device corresponding to the historical user of the hotel;
a generating module 404, configured to generate user habit information corresponding to each user type in the multiple user types based on the user type corresponding to each historical user and the usage information;
a sending module 405, configured to send, to the client, user habit information corresponding to the user type to which the target user belongs, where the setting information is information obtained by setting, by a user, the user habit information corresponding to the user type to which the target user belongs.
Optionally, the check-in information further includes voiceprint information, as shown in fig. 6, the server 400 further includes:
the first identification module 406 is configured to receive voice information sent by the target internet of things device, and perform voiceprint identification on the voice information based on the voiceprint information;
a second recognition module 407, configured to perform voice recognition on the voice information;
and a second control module 408, configured to control the target internet of things device based on the voiceprint recognition result and the voice recognition result.
Optionally, the target user includes at least two users, the voiceprint information includes voiceprint information of each of the at least two users, and the server 400 further includes:
a first determining module 409, configured to determine, based on the voiceprint information, a user corresponding to the voice information;
a second determining module 410, configured to determine, based on the voice information and the user corresponding to the voice information, usage information of the user corresponding to the voice information on the internet of things device.
The server can implement each process implemented in the method embodiment of fig. 1, and is not described here again to avoid repetition.
Referring to fig. 8, fig. 8 is a schematic structural diagram of a client according to an embodiment of the present invention, and as shown in fig. 8, the client 500 includes:
a first receiving module 501, configured to receive a first input of a target user for a target room of a hotel, where the target user is a user who subscribes to the target room;
a sending module 502, configured to send check-in information of the target room to a server in response to the first input, where the check-in information includes setting information for a target internet of things device in the target room.
Optionally, as shown in fig. 9, the client 500 further includes:
a second receiving module 503, configured to receive user habit information, which is sent by the server and corresponds to the user type to which the target user belongs;
a display module 504, configured to display the user habit information, where the setting information is information obtained by setting, by a user, user habit information corresponding to a user type to which the target user belongs.
The client can implement each process implemented in the method embodiment of fig. 2, and details are not described here to avoid repetition.
Referring to fig. 10, fig. 10 is a fifth schematic structural diagram of a server according to an embodiment of the present invention, as shown in fig. 10, a server 600 includes: a memory 602, a processor 601, and a program stored on the memory 602 and executable on the processor 601, wherein:
the processor 601 reads the program in the memory 602 for executing:
receiving check-in information aiming at a target room of a hotel, which is sent by a client, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user booking the target room;
and controlling the target Internet of things equipment based on the setting information.
In the embodiment of the invention, check-in information aiming at a target room of a hotel, which is sent by a client, is received, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user for booking the target room; and controlling the target Internet of things equipment based on the setting information. Therefore, the target user can remotely customize the setting information of the target Internet of things equipment in the target room through the client when reserving the room so as to accord with the check-in habit of the user, and the efficiency of hotel management can be improved.
Optionally, the processor 601 is further configured to perform:
obtaining use information of the Internet of things equipment corresponding to the historical user of the hotel;
generating user habit information corresponding to each user type in a plurality of user types based on the user type corresponding to each historical user and the use information;
and sending user habit information corresponding to the user type to which the target user belongs to the client, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
Optionally, the check-in information further includes voiceprint information, and the processor 601 is further configured to:
receiving voice information sent by the target Internet of things equipment, and carrying out voiceprint recognition on the voice information based on the voiceprint information;
performing voice recognition on the voice information;
and controlling the target Internet of things equipment based on the voiceprint recognition result and the voice recognition result.
Optionally, the target user includes at least two users, the voiceprint information includes voiceprint information of each of the at least two users, and the processor 601 is further configured to:
determining a user corresponding to the voice information based on the voiceprint information;
and determining the use information of the user corresponding to the voice information on the Internet of things equipment based on the voice information and the user corresponding to the voice information.
In fig. 6, the bus architecture may include any number of interconnected buses and bridges, with one or more processors represented by processor 601 and various circuits of memory represented by memory 602 being linked together. The bus architecture may also link together various other circuits such as peripherals, voltage regulators, power management circuits, and the like, which are well known in the art, and therefore, will not be described any further herein. The bus interface provides an interface.
The processor 601 is responsible for managing the bus architecture and general processing, and the memory 602 may store data used by the processor 601 in performing operations.
It should be noted that any implementation manner in the method embodiment shown in fig. 1 in the embodiment of the present invention may be implemented by the server in the embodiment, and the same beneficial effects are achieved, and details are not described here.
Referring to fig. 11, fig. 11 is a third schematic structural diagram of a client according to an embodiment of the present invention, and as shown in fig. 11, a client 700 includes: a memory 702, a processor 701, and a program stored on the memory 702 and executable on the processor 701, wherein:
the processor 701 reads the program in the memory 702 for executing:
receiving a first input of a target user for a target room of a hotel, wherein the target user is a user who subscribes to the target room;
in response to the first input, sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room.
In the embodiment of the invention, a first input of a target user for a target room of a hotel is received, wherein the target user is a user who reserves the target room; in response to the first input, sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room. Therefore, the target user can remotely customize the setting information of the target Internet of things equipment in the target room through the client when reserving the room so as to accord with the check-in habit of the user, and the efficiency of hotel management can be improved.
Optionally, the processor 701 is further configured to perform:
receiving user habit information which is sent by a server and corresponds to the user type to which the target user belongs;
and displaying the user habit information, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
In FIG. 11, the bus architecture may include any number of interconnected buses and bridges, with one or more processors, represented by processor 701, and various circuits of memory, represented by memory 702, being linked together. The bus architecture may also link together various other circuits such as peripherals, voltage regulators, power management circuits, and the like, which are well known in the art, and therefore, will not be described any further herein. The bus interface provides an interface.
The processor 701 is responsible for managing the bus architecture and general processing, and the memory 702 may store data used by the processor 701 in performing operations.
It should be noted that any implementation manner in the method embodiment shown in fig. 2 in the embodiment of the present invention may be implemented by the client in this embodiment, and achieve the same beneficial effects, and details are not described here again.
The embodiment of the invention also provides a computer-readable storage medium, wherein a computer program is stored on the computer-readable storage medium, and when being executed by a processor, the computer program realizes each process of the hotel management method embodiment based on the internet of things, and can achieve the same technical effect, and in order to avoid repetition, the computer program is not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
The embodiment of the invention also provides a hotel management system based on the Internet of things, which comprises the server and the client, wherein the server is used for providing a hotel management service; the client sends the check-in information to the server, wherein the check-in information comprises the setting information; and the server receives the check-in information sent by the client and controls the target Internet of things equipment based on the setting information.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
While the present invention has been described with reference to the embodiments shown in the drawings, the present invention is not limited to the embodiments, which are illustrative and not restrictive, and it will be apparent to those skilled in the art that various changes and modifications can be made therein without departing from the spirit and scope of the invention as defined in the appended claims.
Claims (16)
1. A hotel management method based on the Internet of things is characterized by comprising the following steps:
receiving check-in information aiming at a target room of a hotel, which is sent by a client, wherein the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user booking the target room;
and controlling the target Internet of things equipment based on the setting information.
2. The method of claim 1, wherein prior to receiving check-in information sent by the client for a target room of the hotel, the method further comprises:
obtaining use information of the Internet of things equipment corresponding to the historical user of the hotel;
generating user habit information corresponding to each user type in a plurality of user types based on the user type corresponding to each historical user and the use information;
and sending user habit information corresponding to the user type to which the target user belongs to the client, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
3. The method of claim 1, wherein the check-in information further comprises voiceprint information, and wherein after controlling the target internet of things device based on the setting information, the method further comprises:
receiving voice information sent by the target Internet of things equipment, and carrying out voiceprint recognition on the voice information based on the voiceprint information;
performing voice recognition on the voice information;
and controlling the target Internet of things equipment based on the voiceprint recognition result and the voice recognition result.
4. The method of claim 3, wherein the target user comprises at least two users, the voiceprint information comprises voiceprint information of each of the at least two users, and after the target IOT device is controlled based on the voiceprint recognition result and the voice recognition result, the method further comprises:
determining a user corresponding to the voice information based on the voiceprint information;
and determining the use information of the user corresponding to the voice information on the Internet of things equipment based on the voice information and the user corresponding to the voice information.
5. A hotel management method based on the Internet of things is characterized by comprising the following steps:
receiving a first input of a target user for a target room of a hotel, wherein the target user is a user who subscribes to the target room;
in response to the first input, sending check-in information of the target room to a server, wherein the check-in information includes setting information for target internet of things devices in the target room.
6. The method of claim 5, wherein prior to sending the check-in information for the target room to the server, the method further comprises:
receiving user habit information which is sent by a server and corresponds to the user type to which the target user belongs;
and displaying the user habit information, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
7. A server, characterized in that the server comprises:
the system comprises a receiving module, a processing module and a processing module, wherein the receiving module is used for receiving check-in information which is sent by a client and aims at a target room of a hotel, the check-in information comprises setting information aiming at target Internet of things equipment in the target room, and a target user corresponding to the client is a user who reserves the target room;
and the first control module is used for controlling the target Internet of things equipment based on the setting information.
8. The server of claim 7, further comprising:
the obtaining module is used for obtaining the use information of the Internet of things equipment corresponding to the historical user of the hotel;
the generating module is used for generating user habit information corresponding to each user type in a plurality of user types based on the user type corresponding to each historical user and the use information;
and the sending module is used for sending the user habit information corresponding to the user type to which the target user belongs to the client, wherein the setting information is obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
9. The server of claim 7, wherein the check-in information further comprises voiceprint information, the server further comprising:
the first identification module is used for receiving voice information sent by the target Internet of things equipment and carrying out voiceprint identification on the voice information based on the voiceprint information;
the second recognition module is used for carrying out voice recognition on the voice information;
and the second control module is used for controlling the target Internet of things equipment based on the voiceprint recognition result and the voice recognition result.
10. The server according to claim 9, wherein the target user comprises at least two users, and wherein the voiceprint information comprises voiceprint information of each of the at least two users, the server further comprising:
the first determining module is used for determining a user corresponding to the voice information based on the voiceprint information;
and the second determining module is used for determining the use information of the user corresponding to the voice information on the Internet of things equipment based on the voice information and the user corresponding to the voice information.
11. A client, the client comprising:
the system comprises a first receiving module, a first input module and a second receiving module, wherein the first input module is used for receiving a first input of a target user aiming at a target room of a hotel, and the target user is a user who reserves the target room;
a sending module, configured to send check-in information of the target room to a server in response to the first input, where the check-in information includes setting information for a target internet of things device in the target room.
12. The client of claim 11, further comprising:
the second receiving module is used for receiving the user habit information which is sent by the server and corresponds to the user type to which the target user belongs;
and the display module is used for displaying the user habit information, wherein the setting information is information obtained by setting the user habit information corresponding to the user type to which the target user belongs by the user.
13. A server, comprising a processor, a memory, and a computer program stored on the memory and executable on the processor, the computer program when executed by the processor implementing the steps of the Internet of things based hospitality management method of any of claims 1 to 4.
14. A client comprising a processor, a memory, and a computer program stored on the memory and executable on the processor, the computer program when executed by the processor implementing the steps of the Internet of things based hospitality management method of any of claims 5 to 6.
15. A computer-readable storage medium, having stored thereon a computer program which, when executed by a processor, performs the steps of the internet of things based hospitality management method of any of claims 1 to 4, or which, when executed by a processor, performs the steps of the internet of things based hospitality management method of any of claims 5 to 6.
16. An internet of things based hospitality management system, said system comprising a server according to any of claims 7 to 10, and a client according to any of claims 11 to 12;
the client sends the check-in information to the server, wherein the check-in information comprises the setting information;
and the server receives the check-in information sent by the client and controls the target Internet of things equipment based on the setting information.
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| CN201911025117.4A CN112712444A (en) | 2019-10-25 | 2019-10-25 | Hotel management method based on Internet of things and related equipment |
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| CN201911025117.4A CN112712444A (en) | 2019-10-25 | 2019-10-25 | Hotel management method based on Internet of things and related equipment |
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