CN112699099A - Method, device and storage medium for expanding user complaint database - Google Patents
Method, device and storage medium for expanding user complaint database Download PDFInfo
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- CN112699099A CN112699099A CN202011642915.4A CN202011642915A CN112699099A CN 112699099 A CN112699099 A CN 112699099A CN 202011642915 A CN202011642915 A CN 202011642915A CN 112699099 A CN112699099 A CN 112699099A
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- 238000000034 method Methods 0.000 title claims abstract description 42
- 230000011664 signaling Effects 0.000 claims abstract description 128
- 238000004891 communication Methods 0.000 claims abstract description 41
- 238000004422 calculation algorithm Methods 0.000 claims abstract description 18
- 238000012163 sequencing technique Methods 0.000 claims abstract description 11
- 238000013135 deep learning Methods 0.000 claims abstract description 9
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- 238000010276 construction Methods 0.000 claims description 3
- 238000013441 quality evaluation Methods 0.000 abstract description 5
- 238000013527 convolutional neural network Methods 0.000 description 3
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- 238000004364 calculation method Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/21—Design, administration or maintenance of databases
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/08—Testing, supervising or monitoring using real traffic
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
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- Data Mining & Analysis (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
Abstract
Description
Attach success rate | E-RAB establishment success rate |
90% | 99% |
75% | 78% |
90% | 99% |
96% | 99% |
95% | 98% |
95% | 98% |
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CN202011642915.4A CN112699099B (en) | 2020-12-30 | 2020-12-30 | User complaint database expansion method, device and storage medium |
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CN202011642915.4A CN112699099B (en) | 2020-12-30 | 2020-12-30 | User complaint database expansion method, device and storage medium |
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CN112699099A true CN112699099A (en) | 2021-04-23 |
CN112699099B CN112699099B (en) | 2024-06-04 |
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CN202011642915.4A Active CN112699099B (en) | 2020-12-30 | 2020-12-30 | User complaint database expansion method, device and storage medium |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN113660687A (en) * | 2021-08-17 | 2021-11-16 | 中国联合网络通信集团有限公司 | Network difference cell processing method, device, equipment and storage medium |
CN113704407A (en) * | 2021-08-30 | 2021-11-26 | 平安银行股份有限公司 | Complaint amount analysis method, device, equipment and storage medium based on category analysis |
Citations (9)
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---|---|---|---|---|
CN104064198A (en) * | 2013-03-20 | 2014-09-24 | 中国移动通信集团河南有限公司 | Voice quality assessment method and device |
CN104113869A (en) * | 2014-06-20 | 2014-10-22 | 北京拓明科技有限公司 | Signaling data-based prediction method and system for potential complaint user |
CN108345661A (en) * | 2018-01-31 | 2018-07-31 | 华南理工大学 | A kind of Wi-Fi clustering methods and system based on extensive Embedding technologies |
US20180255470A1 (en) * | 2015-11-05 | 2018-09-06 | Huawei Technologies Co., Ltd. | Network Event Prediction Method and Apparatus and Method and Apparatus for Establishing Network-Event Prediction Model |
CN108540320A (en) * | 2018-04-03 | 2018-09-14 | 南京华苏科技有限公司 | The appraisal procedure of user satisfaction is excavated based on signaling |
CN109242257A (en) * | 2018-08-09 | 2019-01-18 | 广州瀚信通信科技股份有限公司 | A kind of 4G Internet user complaint model based on key index association analysis |
CN110728525A (en) * | 2018-07-16 | 2020-01-24 | 中国移动通信集团浙江有限公司 | Delimitation processing method and device for network batch user complaints |
CN111813764A (en) * | 2019-04-11 | 2020-10-23 | 中国移动通信集团四川有限公司 | Complaint prediction model training method and device and electronic equipment |
CN112101692A (en) * | 2019-06-18 | 2020-12-18 | 中国移动通信集团浙江有限公司 | Method and device for identifying poor-quality users of mobile Internet |
-
2020
- 2020-12-30 CN CN202011642915.4A patent/CN112699099B/en active Active
Patent Citations (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN104064198A (en) * | 2013-03-20 | 2014-09-24 | 中国移动通信集团河南有限公司 | Voice quality assessment method and device |
CN104113869A (en) * | 2014-06-20 | 2014-10-22 | 北京拓明科技有限公司 | Signaling data-based prediction method and system for potential complaint user |
US20180255470A1 (en) * | 2015-11-05 | 2018-09-06 | Huawei Technologies Co., Ltd. | Network Event Prediction Method and Apparatus and Method and Apparatus for Establishing Network-Event Prediction Model |
CN108345661A (en) * | 2018-01-31 | 2018-07-31 | 华南理工大学 | A kind of Wi-Fi clustering methods and system based on extensive Embedding technologies |
CN108540320A (en) * | 2018-04-03 | 2018-09-14 | 南京华苏科技有限公司 | The appraisal procedure of user satisfaction is excavated based on signaling |
CN110728525A (en) * | 2018-07-16 | 2020-01-24 | 中国移动通信集团浙江有限公司 | Delimitation processing method and device for network batch user complaints |
CN109242257A (en) * | 2018-08-09 | 2019-01-18 | 广州瀚信通信科技股份有限公司 | A kind of 4G Internet user complaint model based on key index association analysis |
CN111813764A (en) * | 2019-04-11 | 2020-10-23 | 中国移动通信集团四川有限公司 | Complaint prediction model training method and device and electronic equipment |
CN112101692A (en) * | 2019-06-18 | 2020-12-18 | 中国移动通信集团浙江有限公司 | Method and device for identifying poor-quality users of mobile Internet |
Non-Patent Citations (1)
Title |
---|
陈秀敏;许向东;黄毅华;于文;: "基于数据挖掘的4G用户投诉预测", 移动通信, no. 21, pages 30 - 36 * |
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN113660687A (en) * | 2021-08-17 | 2021-11-16 | 中国联合网络通信集团有限公司 | Network difference cell processing method, device, equipment and storage medium |
CN113660687B (en) * | 2021-08-17 | 2023-07-04 | 中国联合网络通信集团有限公司 | Network difference cell processing method, device, equipment and storage medium |
CN113704407A (en) * | 2021-08-30 | 2021-11-26 | 平安银行股份有限公司 | Complaint amount analysis method, device, equipment and storage medium based on category analysis |
CN113704407B (en) * | 2021-08-30 | 2023-08-25 | 平安银行股份有限公司 | Complaint volume analysis method, device, equipment and storage medium based on category analysis |
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CN112699099B (en) | 2024-06-04 |
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Address after: No.95, Yingbin Avenue, Huadu District, Guangzhou, Guangdong 510000 Applicant after: CLP Science and Technology Co.,Ltd. Applicant after: GUANGZHOU JIESAI COMMUNICATION PLANNING AND DESIGN INSTITUTE Co.,Ltd. Address before: 510310 No. 381 middle Xingang Road, Guangzhou, Guangdong, Haizhuqu District Applicant before: GCI SCIENCE & TECHNOLOGY Co.,Ltd. Applicant before: GUANGZHOU JIESAI COMMUNICATION PLANNING AND DESIGN INSTITUTE Co.,Ltd. |
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Effective date of registration: 20231020 Address after: No.95, Yingbin Avenue, Huadu District, Guangzhou, Guangdong 510000 Applicant after: CLP Science and Technology Co.,Ltd. Applicant after: GUANGZHOU JIESAI COMMUNICATION PLANNING AND DESIGN INSTITUTE Co.,Ltd. Applicant after: Jiangxi military civilian integration Research Institute Address before: No.95, Yingbin Avenue, Huadu District, Guangzhou, Guangdong 510000 Applicant before: CLP Science and Technology Co.,Ltd. Applicant before: GUANGZHOU JIESAI COMMUNICATION PLANNING AND DESIGN INSTITUTE Co.,Ltd. |
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