CN112651808A - Processing method of insurance low-carbon restoration service - Google Patents
Processing method of insurance low-carbon restoration service Download PDFInfo
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- CN112651808A CN112651808A CN202011643448.7A CN202011643448A CN112651808A CN 112651808 A CN112651808 A CN 112651808A CN 202011643448 A CN202011643448 A CN 202011643448A CN 112651808 A CN112651808 A CN 112651808A
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G06Q30/0611—Request for offers or quotes
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- G06Q10/06395—Quality analysis or management
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- G06Q10/20—Administration of product repair or maintenance
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The invention relates to the technical field of data processing, and discloses a processing method of insurance low-carbon repair service, which comprises the following steps: s1, the user launches the accessory needing to be repaired to the exterior repair platform to inquire the price, and the step S2 is entered; s2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered; s3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered; and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user. The problem that manual order dispatching in the current automobile low-carbon repair business process lacks reasonable process management and control is solved.
Description
Technical Field
The invention relates to the technical field of data processing, in particular to a processing method of insurance low-carbon repair business.
Background
The low-carbon repair of the automobile is to spray a large amount of repairable parts such as vulnerable plastic parts, aluminum parts, lamps and lanterns, rims and the like in the automobile on the metal plate, restore the use function through professional equipment and technical means, the repaired parts have no influence on the original performance and appearance of the automobile, the maintenance cost of the metal plate spray painting vehicle can be greatly reduced, the waste is avoided, the replacement of parts is reduced, and the low-carbon repair is also called.
In the prior art, an insurance company has a defect in management of low-carbon repair business of automobiles, repair processes of accessories of different materials and brands are different, the well-known repair accessories of different exterior repair companies are different, manual operation is time-consuming and labor-consuming in a complex scene of manual order distribution, and reasonable rules and flows cannot be provided.
Disclosure of Invention
The invention mainly aims to provide a processing method of an insurance low-carbon repair service, which aims to solve the problem that the manual dispatching in the current automobile low-carbon repair service flow lacks reasonable flow management and control.
In order to achieve the above object, the present invention provides the following techniques:
a processing method for insurance low-carbon repair service comprises the following steps:
s1, the user launches the accessory needing to be repaired to the exterior repair platform to inquire the price, and the step S2 is entered;
s2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered;
s3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered;
and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user.
Further, in the price inquiry step S1, the exterior repair parts are pushed to different exterior repair suppliers meeting the conditions for price inquiry according to the set order dispatching rule.
Furthermore, different price inquiry rules can be set for different price inquiry conditions, including multiple price inquiry, one price inquiry, pricing and order grabbing, and pricing share.
Further, in the step S2, in the price reporting step, the exterior repair dealer selects active order taking or refuses order taking, and when the exterior repair dealer refuses order taking, the reason for refusing order taking is submitted at the same time.
Further, in step S4, after the repair shop receives the repair shop, the repair shop may again evaluate whether to continue to repair the parts.
Further, the reason for feeding back the repair part which cannot be maintained continuously includes: when the parts are to be taken, the part taking personnel find that the parts are seriously damaged in the transportation process; when the part is to be repaired, the maintenance personnel of the outside repair shop find that the part is seriously damaged.
Further, step S5 is included, the user reinitiates a second quote for the unrepairable accessory or terminates the task.
Further, the nodes where the user actively terminates the task include a to-be-accepted order, a to-be-quoted price, a to-be-picked piece, a secondary quoted price, a to-be-maintained piece and a to-be-returned piece.
Further, the method also comprises a step S6, when the external repair is finished, the user checks and accepts the repaired accessory, and the task is terminated when the check and acceptance is qualified; and initiating the operation of re-maintenance and no maintenance after the maintenance fails to be carried out on the parts which are not qualified after the inspection and acceptance, and further informing the external repairer of the external repair result.
Furthermore, when multiple households inquire price, the bid-winning rule comprises the lowest price, the second lowest price and the closest average value of quoted prices.
Compared with the prior art, the invention can bring the following technical effects:
1. and a platform automatic routing and dispatching is adopted to form an integrated online flow of price inquiry, price quotation, bid winning and piece repair, so that the risk control capability of the insurance low-carbon repair business flow is improved.
2. And a data management system is realized, and maintenance flow data monitoring is provided for the low-carbon business management and control of insurance companies.
3. Meanwhile, field personnel can directly initiate a low-carbon repair damage assessment task, the platform automatically initiates price inquiry, the price inquiry flow is online and automatic, and the whole flow of taking, repairing and repairing the accessories is visualized.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, are included to provide a further understanding of the invention and to enable other features, objects and advantages of the invention to be more fully apparent. The drawings and their description illustrate the invention by way of example and are not intended to limit the invention. In the drawings:
fig. 1 is a flow chart of a processing method of an insurance low-carbon repair service of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged under appropriate circumstances in order to facilitate the description of the embodiments of the invention herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
In the present invention, the terms "upper", "lower", "left", "right", "front", "rear", "top", "bottom", "inner", "outer", "center", "vertical", "horizontal", "lateral", "longitudinal", and the like indicate an orientation or positional relationship based on the orientation or positional relationship shown in the drawings. These terms are used primarily to better describe the invention and its embodiments and are not intended to limit the indicated devices, elements or components to a particular orientation or to be constructed and operated in a particular orientation.
Moreover, some of the above terms may be used to indicate other meanings besides the orientation or positional relationship, for example, the term "on" may also be used to indicate some kind of attachment or connection relationship in some cases. The specific meanings of these terms in the present invention can be understood by those skilled in the art as appropriate.
In addition, the term "plurality" shall mean two as well as more than two.
It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict. The present invention will be described in detail below with reference to the embodiments with reference to the attached drawings.
Example 1
As shown in fig. 1, a processing method for insurance low-carbon repair service includes the steps of:
s1, initiating an accessory needing to be repaired outside to a platform for inquiring price by a user (insurance company), and entering the step S2; in step S1, a price inquiry link is performed to push the exterior repair parts to different exterior repair suppliers meeting the conditions for price inquiry according to the set order dispatching rules.
Different price inquiring rules can be set aiming at different price inquiring conditions, and the price inquiring rules comprise a plurality of price inquiring rules, one price inquiring rule, one pricing order grabbing rule and one pricing share.
S2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered; in the step S2, the exterior repair dealer selects active order taking or refuses order taking, and when the exterior repair dealer refuses order taking, the exterior repair dealer submits the reason for refusing order taking.
S3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered;
and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user. After the repairman receives the repaired part, the repairman may again evaluate whether to continue to repair the part in step S4.
The reason for feeding back the repair part which cannot be maintained continuously comprises the following reasons: when the parts are to be taken, the part taking personnel find that the parts are seriously damaged in the transportation process; when the part is to be repaired, the maintenance personnel of the outside repair shop find that the part is seriously damaged.
Step S5 is also included, where the user reinitiates a secondary quote or terminates the mission for the non-repairable accessory.
Step S6, when the external repair is finished, the user checks the repaired accessory and terminates the task if the check is qualified; and initiating the operation of re-maintenance and no maintenance after the maintenance fails to be carried out on the parts which are not qualified after the inspection and acceptance, and further informing the external repairer of the external repair result.
The nodes where the user actively terminates the task comprise a to-be-accepted order, a to-be-quoted price, a to-be-picked piece, a secondary quoted price, a to-be-maintained piece and a to-be-returned piece.
When multiple price enquiries are carried out, the bid-winning rule comprises the lowest price and the second lowest price, which are closest to the average value of the quoted prices.
Example 2
As shown in fig. 1, a processing method for insurance low-carbon repair service includes the steps of:
s1, initiating an accessory needing to be repaired outside to a platform for inquiring price by a user (insurance company), and entering the step S2; in step S1, a price inquiry link is performed to push the exterior repair parts to different exterior repair suppliers meeting the conditions for price inquiry according to the set order dispatching rules.
Different price inquiring rules can be set aiming at different price inquiring conditions, and the price inquiring rules comprise a plurality of price inquiring rules, one price inquiring rule, one pricing order grabbing rule and one pricing share. The multiple price inquiry refers to that multiple external repair units bid for bidding, and finally, the qualified winning bid external repair unit can be selected according to the winning bid condition to carry out external repair on the accessory. The multiple price inquiry can be a whole or non-whole order, can be price-limited or not, and can be configured with price-limiting rules according to whether the price is limited or not, and the price can be configured according to proportion or amount. The inquiry price refers to the quotation distributed to a specified one of the outward repair providers according to the outward repair share, and the outward repair order is distributed to the outward repair provider for outward repair. The pricing and order grabbing refers to that the system carries out pricing, a plurality of external repair merchants carry out order grabbing, the external repair merchants which successfully grab the order are used as the winning bid external repair merchants, and the external repair accessories are assigned to the external repair merchants for external repair. The pricing share refers to a share proportion set according to a rule, and an exterior repair part is allocated to an exterior repair supplier for exterior repair.
S2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered; in the step S2, the exterior repair dealer selects active order taking or refuses order taking, and when the exterior repair dealer refuses order taking, the exterior repair dealer submits the reason for refusing order taking.
S3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered;
and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user. After the repairman receives the repaired part, the repairman may again evaluate whether to continue to repair the part in step S4.
The reason for feeding back the repair part which cannot be maintained continuously comprises the following reasons: when the parts are to be taken, the part taking personnel find that the parts are seriously damaged in the transportation process; when the part is to be repaired, the maintenance personnel of the outside repair shop find that the part is seriously damaged.
Step S5 is also included, where the user reinitiates a secondary quote or terminates the mission for the non-repairable accessory. After the task is terminated, the repair task can be initiated again.
Step S6, when the external repair is finished, the user checks the repaired accessory and terminates the task if the check is qualified; and initiating the operation of re-maintenance and no maintenance after the maintenance fails to be carried out on the parts which are not qualified after the inspection and acceptance, and further informing the external repairer of the external repair result.
The nodes where the user actively terminates the task comprise a to-be-accepted order, a to-be-quoted price, a to-be-picked piece, a secondary quoted price, a to-be-maintained piece and a to-be-returned piece.
When multiple price enquiries are carried out, the bid-winning rule comprises the lowest price and the second lowest price, which are closest to the average value of the quoted prices.
Example 3
As shown in fig. 1, a processing method for insurance low-carbon repair service includes the steps of:
s1, initiating an accessory needing to be repaired outside to a platform for inquiring price by a user (insurance company), and entering the step S2; in step S1, a price inquiry link is performed to push the exterior repair parts to different exterior repair suppliers meeting the conditions for price inquiry according to the set order dispatching rules.
Different price inquiring rules can be set aiming at different price inquiring conditions, and the price inquiring rules comprise a plurality of price inquiring rules, one price inquiring rule, one pricing order grabbing rule and one pricing share.
S2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered; in the step S2, the exterior repair dealer selects active order taking or refuses order taking, and when the exterior repair dealer refuses order taking, the exterior repair dealer submits the reason for refusing order taking.
S3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered;
and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user. After the repairman receives the repaired part, the repairman may again evaluate whether to continue to repair the part in step S4.
The reason for feeding back the repair part which cannot be maintained continuously comprises the following reasons: when the parts are to be taken, the part taking personnel find that the parts are seriously damaged in the transportation process; when the part is to be repaired, the maintenance personnel of the outside repair shop find that the part is seriously damaged.
Step S5 is also included, where the user reinitiates a secondary quote or terminates the mission for the non-repairable accessory.
Step S6, when the external repair is finished, the user checks the repaired accessory and terminates the task if the check is qualified; and initiating the operation of re-maintenance and no maintenance after the maintenance fails to be carried out on the parts which are not qualified after the inspection and acceptance, and further informing the external repairer of the external repair result.
The nodes where the user actively terminates the task comprise a to-be-accepted order, a to-be-quoted price, a to-be-picked piece, a secondary quoted price, a to-be-maintained piece and a to-be-returned piece.
When multiple price enquiries are carried out, the bid-winning rule comprises the lowest price and the second lowest price, which are closest to the average value of the quoted prices. The bid-winning rules used by different cities can be configured according to the cities. And when the selected price is the lowest, selecting the lowest-price exterior trader from the quoted prices after the price reporting of each exterior trader is finished to bid, when the selected price is the lowest, selecting the exterior trader with the lowest price from the quoted prices after the price reporting of each exterior trader is finished to bid, when the selected price is the lowest, taking the average value of the sum of the quoted prices of each exterior trader, and selecting the exterior trader with the quoted price closest to the average value to bid.
Pricing model: winning bid in the order of winning bid, and winning bid in the share; the order-winning bid is to select the eligible exterior repair traders, send the price inquiring task to the selected exterior repair traders, each exterior repair trader carries out order-winning, and the exterior repair traders which firstly carry out order-winning bid.
And the share winning refers to dispatching orders to a single external repair dealer according to configured weight, waiting for the external repair dealer to receive orders, winning the bid after the external repair dealer receives the orders, dispatching the orders to the next external repair dealer under the condition of overtime non-receipt, waiting for the external repair dealer to receive the orders, and obtaining the successful order-receiving result as the winning-bid external repair dealer.
Compared with the prior art, the invention can bring the following technical effects:
1. and a platform automatic routing and dispatching is adopted to form an integrated online flow of price inquiry, price quotation, bid winning and piece repair, so that the risk control capability of the insurance low-carbon repair business flow is improved.
2. And a data management system is realized, and maintenance flow data monitoring is provided for the low-carbon business management and control of insurance companies.
3. Meanwhile, field personnel can directly initiate a low-carbon repair damage assessment task, the platform automatically initiates price inquiry, the price inquiry flow is online and automatic, and the whole flow of taking, repairing and repairing the accessories is visualized.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A processing method for insurance low-carbon repair service is characterized by comprising the following steps:
s1, the user launches the accessory needing to be repaired to the exterior repair platform to inquire the price, and the step S2 is entered;
s2, the exterior repair dealer quotes the exterior repair parts on the exterior repair platform, and the step S3 is entered;
s3, the user determines the successful bid of the exterior repair trader, and sends the corresponding exterior repair accessories to the successful bid of the exterior repair trader, and the step S4 is entered;
and S4, after the repair shop receives the repair part, repairing the repair part, and returning the repaired part to the user.
2. The processing method of insurance low carbon restoration business as claimed in claim 1, wherein in step S1, the price inquiry link pushes the external repair parts to different external repair suppliers meeting the conditions for price inquiry through the set order dispatching rules.
3. The processing method of insurance low carbon remediation service of claim 2, wherein different pricing rules can be set for different pricing inquiry conditions, including multiple pricing inquiries, one pricing inquiry, pricing requisition, and pricing share.
4. The processing method of insurance low carbon restoration business as claimed in claim 1 or 3, wherein in the step of reporting price in step S2, the exterior repair trader selects active order taking or refuses order taking, and when the exterior repair trader refuses order taking, the reason for refusing order taking is submitted at the same time.
5. The method for processing insurance low carbon repair business of claim 1, wherein in step S4, after the repair shop receives the repair shop parts, the repair shop can evaluate again whether to continue to repair the parts.
6. The processing method of insurance low carbon repair business of claim 5, wherein the reason for the feedback of the repair-disabled parts comprises: when the parts are to be taken, the part taking personnel find that the parts are seriously damaged in the transportation process; when the part is to be repaired, the maintenance personnel of the outside repair shop find that the part is seriously damaged.
7. The processing method of insurance low-carbon repair business as claimed in claim 1 or 2 or 3 or 5 or 6, further comprising step S5, user reinitiating secondary quotation or task termination for the unrepairable accessories.
8. The processing method of insurance low-carbon repair business as claimed in claim 1 or 2 or 3 or 5 or 6, wherein the node where the user's active task terminates comprises the waiting order, the waiting quotation, the waiting piece, the secondary quotation, the waiting piece for maintenance and the waiting piece for return.
9. The processing method of insurance low-carbon repair business as claimed in claim 1 or 2 or 3 or 5 or 6, further comprising step S6, when the repair is completed, the user accepts the repaired accessory, and terminates the qualified task; and initiating the operation of re-maintenance and no maintenance after the maintenance fails to be carried out on the parts which are not qualified after the inspection and acceptance, and further informing the external repairer of the external repair result.
10. The method as claimed in claim 2, 3, 5 or 6, wherein the bid winning rule includes lowest price, second lowest price, and closest average value of quotes when inquiring prices of multiple households.
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| CN202011643448.7A CN112651808A (en) | 2020-12-30 | 2020-12-30 | Processing method of insurance low-carbon restoration service |
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| CN202011643448.7A CN112651808A (en) | 2020-12-30 | 2020-12-30 | Processing method of insurance low-carbon restoration service |
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| CN102831502A (en) * | 2012-08-13 | 2012-12-19 | 福州华昆电子科技有限公司 | Automobile insurance management system and method |
| CN112001510A (en) * | 2020-09-10 | 2020-11-27 | 邦邦汽车销售服务(北京)有限公司 | Information processing method and device for automobile repair |
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2020
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101676938A (en) * | 2008-09-17 | 2010-03-24 | 北京正辰科技发展有限责任公司 | Specific implementing method of statistical report output platform |
| CN101676939A (en) * | 2008-09-17 | 2010-03-24 | 北京正辰科技发展有限责任公司 | Maintenance management platform system |
| CN101546416A (en) * | 2009-04-27 | 2009-09-30 | 谢谦 | Method for remotely treating automobile insurance service and system thereof |
| CN102831502A (en) * | 2012-08-13 | 2012-12-19 | 福州华昆电子科技有限公司 | Automobile insurance management system and method |
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