CN112600715A - Distribution network operation analysis method and device, storage medium and electronic device - Google Patents
Distribution network operation analysis method and device, storage medium and electronic device Download PDFInfo
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- CN112600715A CN112600715A CN202011567510.9A CN202011567510A CN112600715A CN 112600715 A CN112600715 A CN 112600715A CN 202011567510 A CN202011567510 A CN 202011567510A CN 112600715 A CN112600715 A CN 112600715A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3466—Performance evaluation by tracing or monitoring
- G06F11/3476—Data logging
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0866—Checking the configuration
Abstract
The invention discloses a distribution network operation analysis method and device, a storage medium and an electronic device. Wherein, the method comprises the following steps: under the condition that the distribution network operation of a target object fails, acquiring a first platform log and a first computer terminal log, wherein the first platform log is a log acquired by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log. By adopting the technical scheme, the problems that the distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the flow is redundant and the like are solved.
Description
Technical Field
The invention relates to the field of communication, in particular to a distribution network operation analysis method and device, a storage medium and an electronic device.
Background
At present, the distribution network operation is analyzed according to the dotting logs, and the method is limited to the steps of collecting the dotting logs by a platform and analyzing the distribution network operation by using the platform logs. However, at present, platform logs are only integrated with all systems, mutual information among subsystems is buried, and original platform system pressure is caused if the behavior of user distribution network operation is buried and analyzed continuously. In fact, the operation behavior of the distribution network of the computer terminal user plays an important role in the process analysis of the distribution network. Because only by the analysis of the platform log, the operation of the distribution network is unbalanced, and the flow redundancy of the positioning problem is checked, the problem is also treated by manual proofreading in the actual environment, and the manpower and the resource are wasted.
Aiming at the problems that in the related art, when the distribution network operation is analyzed, the distribution network operation can only be analyzed through a platform log, the positioning problem is not accurate, the flow is redundant and the like, an effective solution is not provided.
Disclosure of Invention
The embodiment of the invention provides a distribution network operation analysis method and device, a storage medium and an electronic device, and aims to solve the problems that distribution network operation can only be analyzed through a platform log when the distribution network operation is analyzed in the related art, so that the positioning problem is inaccurate, the process is redundant and the like.
According to an embodiment of the present invention, there is provided a method for analyzing distribution network operation, including: under the condition that the distribution network operation of a target object fails, acquiring a first platform log and a first computer terminal log, wherein the first platform log is a log acquired by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log.
Optionally, obtaining the first computer terminal log includes: under the condition that the computer terminal is detected to initiate a distribution network request, performing a point burying operation on the computer terminal so as to acquire information of the distribution network operation of a target object on the computer terminal; and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
Optionally, associating the first platform log with the first computer terminal log to obtain a distribution network log, including: the method comprises the steps of obtaining a plurality of platform logs and a plurality of computer terminal logs, wherein the platform logs correspond to a plurality of link identifications, and the computer terminal logs correspond to a plurality of link identifications; acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs; and associating the first platform log with the first computer terminal log to obtain a distribution network log.
Optionally, determining the reason for the failure of the distribution network operation according to the distribution network log includes: analyzing the distribution network operation according to the distribution network log to obtain a basic fact table of the distribution network operation, wherein the basic fact table is used for indicating a plurality of reasons for distribution network operation failure; and determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log.
Optionally, determining the reason for the distribution network operation failure from the basic fact table according to the target field in the distribution network log includes: under the condition that the target field is used for indicating a behavior coding field and an end field, determining a first distribution network stage corresponding to distribution network operation failure according to the behavior coding field and the end field; and determining the reason of the distribution network operation failure corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage.
Optionally, determining the reason for the distribution network operation failure from the basic fact table according to the target field in the distribution network log includes: determining a second distribution network stage corresponding to the distribution network operation failure according to the interface field and the return code field under the condition that the target field is used for indicating the interface field and the return code field; and determining the reason of the distribution network operation failure corresponding to the second distribution network stage from the basic fact table according to the second distribution network stage.
According to still another embodiment of the present invention, there is also provided an apparatus for analyzing a problem in a distribution network, including: the system comprises an acquisition module, a storage module and a processing module, wherein the acquisition module is used for acquiring a first platform log and a first computer terminal log under the condition that the distribution network operation of a target object fails, the first platform log is a log acquired by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same; the association module is used for associating the first platform log with the first computer terminal log to obtain a distribution network log; and the determining module is used for determining the reason of the distribution network operation failure according to the distribution network log.
Optionally, the analysis module is further configured to: under the condition that the computer terminal is detected to initiate a distribution network request, performing a point burying operation on the computer terminal so as to acquire information of the distribution network operation of a target object on the computer terminal; and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
According to a further embodiment of the present invention, a computer-readable storage medium is also provided, in which a computer program is stored, wherein the computer program is configured to carry out the steps of any of the above-described method embodiments when executed.
According to yet another embodiment of the present invention, there is also provided an electronic device, including a memory in which a computer program is stored and a processor configured to execute the computer program to perform the steps in any of the above method embodiments.
According to the method and the device, under the condition that the distribution network operation of the target object fails, a first platform log and a first computer terminal log are obtained, wherein the first platform log is a log collected by the platform of the Internet of things for the distribution network operation of the target object, the first computer terminal log is a log collected by the computer terminal for the distribution network operation of the target object, and the link identifications of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log. Namely, a first platform log and a first computer terminal log are obtained, the first platform log and the first computer terminal log are associated to obtain a distribution network log, and the reason of distribution network operation failure is determined according to the distribution network log. By adopting the technical scheme, the problems that the distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the flow is redundant and the like are solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a block diagram of a hardware structure of a computer terminal of an analysis method for distribution network operation according to an embodiment of the present invention;
fig. 2 is a flow chart of a method for analyzing operation of a distribution network according to an embodiment of the present invention;
fig. 3 is a flow chart of a network distribution process according to an embodiment of the invention;
fig. 4 is a block diagram of an analysis apparatus for distribution network operation according to an embodiment of the present invention.
Detailed Description
The invention will be described in detail hereinafter with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
The method provided by the embodiment of the application can be executed in a computer terminal or a similar device. Taking an example of running on a computer terminal, fig. 1 is a hardware structure block diagram of a computer terminal of an analysis method for distribution network operation according to an embodiment of the present invention. As shown in fig. 1, the computer terminal may include one or more processors 102 (only one is shown in fig. 1), wherein the processors 102 may include, but are not limited to, a Microprocessor (MPU) or a Programmable Logic Device (PLD), and a memory 104 for storing data, and in an exemplary embodiment, the computer terminal may further include a transmission device 106 for communication function and an input/output device 108. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration and is not intended to limit the structure of the computer terminal. For example, the computer terminal may also include more or fewer components than shown in FIG. 1, or have a different configuration with equivalent functionality to that shown in FIG. 1 or with more functionality than that shown in FIG. 1.
The memory 104 may be used to store a computer terminal program, for example, a software program and a module of application software, such as a computer program corresponding to the analysis method of the distribution network operation in the embodiment of the present invention, and the processor 102 executes various functional applications and data processing by running the computer program stored in the memory 104, so as to implement the method described above. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, which may be connected to a computer terminal over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal. In one example, the transmission device 106 includes a Network adapter (NIC), which can be connected to other Network devices through a base station so as to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module, which is used for communicating with the internet in a wireless manner.
In this embodiment, a distribution network operation analysis method is provided, which is applied to the computer terminal, and fig. 2 is a flowchart of a distribution network operation analysis method according to an embodiment of the present invention, where the flowchart includes the following steps:
step S202, under the condition that the distribution network operation of a target object fails, obtaining a first platform log and a first computer terminal log, wherein the first platform log is a log collected by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log collected by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same;
step S204, associating the first platform log with the first computer terminal log to obtain a distribution network log;
and step S206, determining the reason of the distribution network operation failure according to the distribution network log.
According to the method and the device, under the condition that the distribution network operation of the target object fails, a first platform log and a first computer terminal log are obtained, wherein the first platform log is a log collected by the platform of the Internet of things for the distribution network operation of the target object, the first computer terminal log is a log collected by the computer terminal for the distribution network operation of the target object, and the link identifications of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log. Namely, a first platform log and a first computer terminal log are obtained, the first platform log and the first computer terminal log are associated to obtain a distribution network log, and the reason of distribution network operation failure is determined according to the distribution network log. By adopting the technical scheme, the problems that the distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the flow is redundant and the like are solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
In step S202, a first computer terminal log is obtained, comprising: under the condition that the computer terminal is detected to initiate a distribution network request, performing a point burying operation on the computer terminal so as to acquire information of the distribution network operation of a target object on the computer terminal; and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
It should be noted that, in the prior art, problems in the operation of the distribution network are only analyzed through the platform log, which may cause problems of inaccurate positioning, redundant flow, and the like. In order to solve the problems in the prior art, the invention adds the embedded point operation on the computer terminal, so as to collect the information of the distribution network operation of the target object on the computer terminal, and integrate the information collected by the embedded point operation to obtain the computer terminal log. The invention can quickly and accurately position the problems in the distribution network operation by analyzing the distribution network operation by using the associated platform log and the computer terminal log. It should be noted that the first platform log and the first computer terminal log are logs respectively collected by the platform and the computer terminal in the same distribution network, so that the link identifiers of the first platform log and the first computer terminal log are the same, wherein the link identifier is an identifier for each distribution network operation, and the distribution network operation to which the log belongs can be determined through the link identifier.
It should be noted that, the information collected by the embedding operation is integrated to obtain the first computer terminal log, and actually, the collected information is a plurality of characteristic fields. Table 1 is a partial feature field of the computer terminal log, as shown in table 1:
extracting the embedded point log with event _ category and action _ code as main fields, and connecting the characteristic fields in the distribution network operation in series to form the computer terminal log.
Table 2 is a partial feature field of the platform log, as shown in table 2:
and connecting characteristic fields in the distribution network operation in series to form a platform log.
In step S204, associating the first platform log with the first computer terminal log to obtain a distribution network log, including: the method comprises the steps of obtaining a plurality of platform logs and a plurality of computer terminal logs, wherein the platform logs correspond to a plurality of link identifications, and the computer terminal logs correspond to a plurality of link identifications; acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs; and associating the first platform log with the first computer terminal log to obtain a distribution network log.
It should be noted that, a plurality of platform logs and a plurality of computer terminal logs are obtained, where the plurality of platform logs include the first platform log, and the plurality of computer terminal logs include the first computer terminal. The plurality of platform logs are correspondingly provided with a plurality of link identifications, the plurality of computer terminal logs are correspondingly provided with a plurality of link identifications, each platform log is corresponding to one link identification, each computer terminal log is corresponding to one link identification, different platform logs are corresponding to different link identifications, different computer terminal logs are corresponding to different link identifications, and the platform logs under the same distribution network are the same as the link identifications corresponding to the computer terminal logs. Because the first platform log and the first computer terminal log are logs under the same distribution network, the link identifications of the first platform log and the first computer terminal log are the same. And acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs, and associating the first platform log and the first computer terminal log to obtain a distribution network log. The logs under different distribution networks can be distinguished through the link identification, the logs under the same distribution network can be found, and the logs under the same distribution network can be used for analyzing the distribution network.
In step S206, determining the reason for the distribution network operation failure according to the distribution network log includes: analyzing the distribution network operation according to the distribution network log to obtain a basic fact table of the distribution network operation, wherein the basic fact table is used for indicating a plurality of reasons for distribution network operation failure; and determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log.
It should be noted that the distribution network operation is analyzed according to the distribution network log to obtain a basic fact table of the distribution network operation, where the basic fact table includes multiple reasons of distribution network operation failure, for example, the multiple reasons of distribution network operation failure include that a user forgets a password due to his own reason, a computer terminal locks a screen, or a user switches a background, or a router signal problem in distribution network operation, or a platform fault, and the like. And determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log. Because the distribution network log is obtained by associating the first platform log with the first computer terminal log, the distribution network log comprises a first platform log part and a first computer terminal log part.
The analysis of the distribution network operation by the invention can be divided into two steps, the first step is as follows: analyzing the distribution network operation by using a distribution network log to obtain a basic fact table of the distribution network operation; the second step is that: and analyzing the distribution network operation by using the distribution network log and the obtained basic fact table, and determining the reason of the distribution network operation failure. It should be noted that the second step of analyzing the operation of the distribution network may be divided into: analyzing the distribution network operation by using the first platform log part and the basic fact table, and if the reason of the distribution network operation failure is determined, indicating that the problem of the distribution network operation failure is on the platform side; and analyzing the distribution network operation by using the first computer terminal log part and the basic fact table, and if the reason of the distribution network operation failure is determined, indicating that the problem of the distribution network operation failure is generated at the computer terminal side. By the technical means, the problems that distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the process is redundant and the like can be solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
In an optional embodiment, determining the reason for the distribution network operation failure from the ground fact table according to the target field in the distribution network log includes: under the condition that the target field is used for indicating a behavior coding field and an end field, determining a first distribution network stage corresponding to distribution network operation failure according to the behavior coding field and the end field; and determining the reason of the distribution network operation failure corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage.
It should be noted that, when the distribution network operation of the target object fails, the distribution network operation is analyzed, the first step of analyzing the distribution network operation is completed, and after the basic fact table is obtained, the second step of analyzing the distribution network operation is started. And under the condition that the target field is used for indicating a behavior coding field and an end field, wherein the behavior coding field and the end field are characteristic fields of a first computer terminal log, determining a first distribution network stage corresponding to distribution network operation failure according to the behavior coding field and the end field, determining a distribution network operation failure reason corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage, and analyzing the distribution network operation by using a first computer terminal log part and the basic fact table. It should be noted that the basic fact table includes a plurality of reasons for network distribution operation failure and network distribution phases corresponding to various network distribution operation failures, that is, the reasons for network distribution operation failure correspond to the network distribution phases. And determining a distribution network stage corresponding to the distribution network operation failure according to the behavior coding field and the ending field, and finding the reason of the distribution network operation failure from the basic fact table by using the determined distribution network stage. For example, a user is used for a network distribution, but a password input error of the user causes a network distribution failure, the behavior coding field and the ending field indicate that the network distribution failure is in a password verification stage, the reason for the network distribution failure corresponding to the network distribution failure in the password verification stage in the basic fact table is the password error, and therefore it can be determined that the network distribution failure is caused by the password input error of the user.
In an optional embodiment, determining the reason for the distribution network operation failure from the ground fact table according to the target field in the distribution network log includes: determining a second distribution network stage corresponding to the distribution network operation failure according to the interface field and the return code field under the condition that the target field is used for indicating the interface field and the return code field; and determining the reason of the distribution network operation failure corresponding to the second distribution network stage from the basic fact table according to the second distribution network stage.
It should be noted that, if the first computer terminal log part and the basic fact table are used to analyze the distribution network operation, and the reason for the distribution network failure is not found, it is indicated that the problem of the distribution network operation failure is not at the computer terminal side, and correspondingly, the problem is at the platform side, and at this time, the first platform log part and the basic fact table are used to analyze the distribution network operation. In a case where the target field is used to indicate an interface field and a return code field, the interface field and the return code field are characteristic fields of the first platform log. And determining a second distribution network stage corresponding to the distribution network operation failure according to the interface field and the return code field, wherein the first distribution network stage and the second distribution network stage are only used for distinguishing the problem that the distribution network failure is analyzed from the computer terminal side or the platform side. For example, if the user is in a network distribution, a poor router signal causes a network distribution failure, the interface field and the return code field indicate that the network distribution failure is in a request sending or instruction receiving stage, and the reason for the network distribution failure corresponding to the network distribution failure in the request sending or instruction receiving stage in the basic fact table is that the router signal is not good.
By the technical means, the associated platform log and the computer terminal log are used for analyzing the operation of the distribution network, the reason of the distribution network failure can be accurately and quickly positioned, and then a corresponding suggestion is provided, and the user is guided to successfully distribute the network in the next distribution network.
In order to better understand the technical scheme, the invention also provides an alternative embodiment for explaining the technical scheme.
In an alternative embodiment, fig. 3 is a flowchart of a network distribution process according to an embodiment of the present invention, as shown in fig. 3:
s302: starting distribution network, selecting type, selecting the connection mode of the distribution network at the client by a user, selecting the connection mode of the distribution network, such as Wife, Interer, Bluetooth and the like, and collecting logs at the client while selecting the connection mode of the distribution network;
s304: the client side provides configuration guidance for the current distribution network, provides corresponding suggestions according to the reason of the last distribution network failure, guides the user to successfully distribute the network, and collects logs while providing the configuration guidance for the current distribution network;
s306: the method comprises the steps that a user inputs a password at a client, the user inputs the password of a platform needing to be configured, and the client collects logs while inputting the password at the client;
s308: the method comprises the steps that a distribution network binding progress is displayed at a client, a platform receives a distribution network request while the client displays the distribution network binding progress, and the platform collects logs, wherein the binding represents a distribution network;
s310: binding is successful;
s312: and (4) failing to bind, and if the binding fails, collecting logs by the platform.
It should be noted that if the network is distributed for many times, a plurality of client logs and a plurality of platform logs are collected, so that the logs under the same distribution network are marked by trace _ id to distinguish different distribution network logs.
According to the method and the device, under the condition that the distribution network operation of the target object fails, a first platform log and a first computer terminal log are obtained, wherein the first platform log is a log collected by the platform of the Internet of things for the distribution network operation of the target object, the first computer terminal log is a log collected by the computer terminal for the distribution network operation of the target object, and the link identifications of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log. Namely, a first platform log and a first computer terminal log are obtained, the first platform log and the first computer terminal log are associated to obtain a distribution network log, and the reason of distribution network operation failure is determined according to the distribution network log. By adopting the technical scheme, the problems that the distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the flow is redundant and the like are solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
In this embodiment, an analysis device for distribution network operation is further provided, and the device is used to implement the foregoing embodiments and preferred embodiments, and details are not repeated for what has been described. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
Fig. 4 is a block diagram of a distribution network operation analysis apparatus according to another embodiment of the present invention; as shown in fig. 4, includes:
the obtaining module 40 is configured to obtain a first platform log and a first computer terminal log under the condition that the distribution network operation of the target object fails, where the first platform log is a log acquired by the internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by the computer terminal for the distribution network operation of the target object, and link identifiers of the first platform log and the first computer terminal log are the same;
the association module 42 is configured to associate the first platform log with the first computer terminal log to obtain a distribution network log;
and the determining module 44 is configured to determine a reason for the failure of the operation of the distribution network according to the distribution network log.
According to the method and the device, under the condition that the distribution network operation of the target object fails, a first platform log and a first computer terminal log are obtained, wherein the first platform log is a log collected by the platform of the Internet of things for the distribution network operation of the target object, the first computer terminal log is a log collected by the computer terminal for the distribution network operation of the target object, and the link identifications of the first platform log and the first computer terminal log are the same; associating the first platform log with the first computer terminal log to obtain a distribution network log; and determining the reason of the distribution network operation failure according to the distribution network log. Namely, a first platform log and a first computer terminal log are obtained, the first platform log and the first computer terminal log are associated to obtain a distribution network log, and the reason of distribution network operation failure is determined according to the distribution network log. By adopting the technical scheme, the problems that the distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the flow is redundant and the like are solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
Optionally, the obtaining module 40 is further configured to, when it is detected that the computer terminal initiates a distribution network request, perform a point burying operation at the computer terminal, so as to perform information acquisition on the distribution network operation of the target object at the computer terminal; and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
It should be noted that, in the prior art, problems in the operation of the distribution network are only analyzed through the platform log, which may cause problems of inaccurate positioning, redundant flow, and the like. In order to solve the problems in the prior art, the invention adds the embedded point operation on the computer terminal, so as to collect the information of the distribution network operation of the target object on the computer terminal, and integrate the information collected by the embedded point operation to obtain the computer terminal log. The invention can quickly and accurately position the problems in the distribution network operation by analyzing the distribution network operation by using the associated platform log and the computer terminal log. It should be noted that the first platform log and the first computer terminal log are logs respectively collected by the platform and the computer terminal in the same distribution network, so that the link identifiers of the first platform log and the first computer terminal log are the same, wherein the link identifier is an identifier for each distribution network operation, and the distribution network operation to which the log belongs can be determined through the link identifier.
It should be noted that, the information collected by the embedding operation is integrated to obtain the first computer terminal log, and actually, the collected information is a plurality of characteristic fields. Table 1 is a partial feature field of the computer terminal log, as shown in table 1:
extracting the embedded point log with event _ category and action _ code as main fields, and connecting the characteristic fields in the distribution network operation in series to form the computer terminal log.
Table 2 is a partial feature field of the platform log, as shown in table 2:
and connecting characteristic fields in the distribution network operation in series to form a platform log.
Optionally, the association module 42 is further configured to obtain a plurality of platform logs and a plurality of computer terminal logs, where the plurality of platform logs correspond to a plurality of link identifiers, and the plurality of computer terminal logs correspond to a plurality of link identifiers; acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs; and associating the first platform log with the first computer terminal log to obtain a distribution network log.
It should be noted that, a plurality of platform logs and a plurality of computer terminal logs are obtained, where the plurality of platform logs include the first platform log, and the plurality of computer terminal logs include the first computer terminal. The plurality of platform logs are correspondingly provided with a plurality of link identifications, the plurality of computer terminal logs are correspondingly provided with a plurality of link identifications, each platform log is corresponding to one link identification, each computer terminal log is corresponding to one link identification, different platform logs are corresponding to different link identifications, different computer terminal logs are corresponding to different link identifications, and the platform logs under the same distribution network are the same as the link identifications corresponding to the computer terminal logs. Because the first platform log and the first computer terminal log are logs under the same distribution network, the link identifications of the first platform log and the first computer terminal log are the same. And acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs, and associating the first platform log and the first computer terminal log to obtain a distribution network log. The logs under different distribution networks can be distinguished through the link identification, the logs under the same distribution network can be found, and the logs under the same distribution network can be used for analyzing the distribution network.
Optionally, the determining module 44 is further configured to analyze the distribution network operation according to the distribution network log to obtain a basic fact table of the distribution network operation, where the basic fact table is used to indicate a plurality of reasons for distribution network operation failure; and determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log.
It should be noted that the distribution network operation is analyzed according to the distribution network log to obtain a basic fact table of the distribution network operation, where the basic fact table includes multiple reasons of distribution network operation failure, for example, the multiple reasons of distribution network operation failure include that a user forgets a password due to his own reason, a computer terminal locks a screen, or a user switches a background, or a router signal problem in distribution network operation, or a platform fault, and the like. And determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log. Because the distribution network log is obtained by associating the first platform log with the first computer terminal log, the distribution network log comprises a first platform log part and a first computer terminal log part.
The analysis of the distribution network operation by the invention can be divided into two steps, the first step is as follows: analyzing the distribution network operation by using a distribution network log to obtain a basic fact table of the distribution network operation; the second step is that: and analyzing the distribution network operation by using the distribution network log and the obtained basic fact table, and determining the reason of the distribution network operation failure. It should be noted that the second step of analyzing the operation of the distribution network may be divided into: analyzing the distribution network operation by using the first platform log part and the basic fact table, and if the reason of the distribution network operation failure is determined, indicating that the problem of the distribution network operation failure is on the platform side; and analyzing the distribution network operation by using the first computer terminal log part and the basic fact table, and if the reason of the distribution network operation failure is determined, indicating that the problem of the distribution network operation failure is generated at the computer terminal side. By the technical means, the problems that distribution network operation can only be analyzed through the platform log when the distribution network operation is analyzed in the related technology, the positioning problem is not accurate, the process is redundant and the like can be solved, and therefore the distribution network operation is analyzed by using the associated platform log and the computer terminal log.
Optionally, the determining module 44 is further configured to determine, according to the behavior code field and the end field, a first distribution network stage corresponding to the distribution network operation failure under the condition that the target field is used to indicate the behavior code field and the end field; and determining the reason of the distribution network operation failure corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage.
It should be noted that, when the distribution network operation of the target object fails, the distribution network operation is analyzed, the first step of analyzing the distribution network operation is completed, and after the basic fact table is obtained, the second step of analyzing the distribution network operation is started. And under the condition that the target field is used for indicating a behavior coding field and an end field, wherein the behavior coding field and the end field are characteristic fields of a first computer terminal log, determining a first distribution network stage corresponding to distribution network operation failure according to the behavior coding field and the end field, determining a distribution network operation failure reason corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage, and analyzing the distribution network operation by using a first computer terminal log part and the basic fact table. It should be noted that the basic fact table includes a plurality of reasons for network distribution operation failure and network distribution phases corresponding to various network distribution operation failures, that is, the reasons for network distribution operation failure correspond to the network distribution phases. And determining a distribution network stage corresponding to the distribution network operation failure according to the behavior coding field and the ending field, and finding the reason of the distribution network operation failure from the basic fact table by using the determined distribution network stage. For example, a user is used for a network distribution, but a password input error of the user causes a network distribution failure, the behavior coding field and the ending field indicate that the network distribution failure is in a password verification stage, the reason for the network distribution failure corresponding to the network distribution failure in the password verification stage in the basic fact table is the password error, and therefore it can be determined that the network distribution failure is caused by the password input error of the user.
Optionally, the determining module 44 is further configured to determine, according to the interface field and the return code field, a second distribution network stage corresponding to the distribution network operation failure under the condition that the target field is used to indicate the interface field and the return code field; and determining the reason of the distribution network operation failure corresponding to the second distribution network stage from the basic fact table according to the second distribution network stage.
It should be noted that, if the first computer terminal log part and the basic fact table are used to analyze the distribution network operation, and the reason for the distribution network failure is not found, it is indicated that the problem of the distribution network operation failure is not at the computer terminal side, and correspondingly, the problem is at the platform side, and at this time, the first platform log part and the basic fact table are used to analyze the distribution network operation. In a case where the target field is used to indicate an interface field and a return code field, the interface field and the return code field are characteristic fields of the first platform log. And determining a second distribution network stage corresponding to the distribution network operation failure according to the interface field and the return code field, wherein the first distribution network stage and the second distribution network stage are only used for distinguishing the problem that the distribution network failure is analyzed from the computer terminal side or the platform side. For example, if the user is in a network distribution, a poor router signal causes a network distribution failure, the interface field and the return code field indicate that the network distribution failure is in a request sending or instruction receiving stage, and the reason for the network distribution failure corresponding to the network distribution failure in the request sending or instruction receiving stage in the basic fact table is that the router signal is not good.
By the technical means, the associated platform log and the computer terminal log are used for analyzing the operation of the distribution network, the reason of the distribution network failure can be accurately and quickly positioned, and then a corresponding suggestion is provided, and the user is guided to successfully distribute the network in the next distribution network.
It should be noted that, the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.
Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
Alternatively, in the present embodiment, the storage medium may be configured to store a computer program for executing the steps of:
s1, under the condition that the distribution network operation of a target object fails, acquiring a first platform log and a first computer terminal log, wherein the first platform log is a log collected by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log collected by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same;
s2, associating the first platform log with the first computer terminal log to obtain a distribution network log;
and S3, determining the reason of the distribution network operation failure according to the distribution network log.
Optionally, in this embodiment, the storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.
Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
Optionally, in this embodiment, the processor may be configured to execute the following steps by a computer program:
s1, under the condition that the distribution network operation of a target object fails, acquiring a first platform log and a first computer terminal log, wherein the first platform log is a log collected by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log collected by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same;
s2, associating the first platform log with the first computer terminal log to obtain a distribution network log;
and S3, determining the reason of the distribution network operation failure according to the distribution network log.
Optionally, in this option, the specific examples in this embodiment may refer to the examples described in the foregoing embodiment and optional implementation, and this embodiment is not described herein again.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A method for analyzing distribution network operation is characterized by comprising the following steps:
under the condition that the distribution network operation of a target object fails, acquiring a first platform log and a first computer terminal log, wherein the first platform log is a log acquired by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same;
associating the first platform log with the first computer terminal log to obtain a distribution network log;
and determining the reason of the distribution network operation failure according to the distribution network log.
2. The method of claim 1, wherein obtaining a first computer terminal log comprises:
under the condition that the computer terminal is detected to initiate a distribution network request, performing a point burying operation on the computer terminal so as to acquire information of the distribution network operation of a target object on the computer terminal;
and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
3. The method of claim 1, wherein associating the first platform log with the first computer terminal log to obtain a distribution network log comprises:
the method comprises the steps of obtaining a plurality of platform logs and a plurality of computer terminal logs, wherein the platform logs correspond to a plurality of link identifications, and the computer terminal logs correspond to a plurality of link identifications;
acquiring a first platform log and a first computer terminal log with the same link identification from the plurality of platform logs and the plurality of computer terminal logs;
and associating the first platform log with the first computer terminal log to obtain a distribution network log.
4. The method of claim 1, wherein determining the reason for the distribution network operation failure from the distribution network log comprises:
analyzing the distribution network operation according to the distribution network log to obtain a basic fact table of the distribution network operation, wherein the basic fact table is used for indicating a plurality of reasons for distribution network operation failure;
and determining the reason of the distribution network operation failure from the basic fact table according to the target field in the distribution network log.
5. The method of claim 4, wherein determining the reason for the distribution network operation failure from the ground fact table according to the target field in the distribution network log comprises:
under the condition that the target field is used for indicating a behavior coding field and an end field, determining a first distribution network stage corresponding to distribution network operation failure according to the behavior coding field and the end field;
and determining the reason of the distribution network operation failure corresponding to the first distribution network stage from the basic fact table according to the first distribution network stage.
6. The method of claim 4, wherein determining the reason for the distribution network operation failure from the ground fact table according to the target field in the distribution network log comprises:
determining a second distribution network stage corresponding to the distribution network operation failure according to the interface field and the return code field under the condition that the target field is used for indicating the interface field and the return code field;
and determining the reason of the distribution network operation failure corresponding to the second distribution network stage from the basic fact table according to the second distribution network stage.
7. An apparatus for analyzing a problem in a distribution network, comprising:
the system comprises an acquisition module, a storage module and a processing module, wherein the acquisition module is used for acquiring a first platform log and a first computer terminal log under the condition that the distribution network operation of a target object fails, the first platform log is a log acquired by an Internet of things platform for the distribution network operation of the target object, the first computer terminal log is a log acquired by a computer terminal for the distribution network operation of the target object, and the link identifiers of the first platform log and the first computer terminal log are the same;
the association module is used for associating the first platform log with the first computer terminal log to obtain a distribution network log;
and the determining module is used for determining the reason of the distribution network operation failure according to the distribution network log.
8. The apparatus of claim 7, wherein the analysis module is further configured to:
under the condition that the computer terminal is detected to initiate a distribution network request, performing a point burying operation on the computer terminal so as to acquire information of the distribution network operation of a target object on the computer terminal; and integrating the information acquired through the embedded point operation to obtain the first computer terminal log.
9. A computer-readable storage medium, comprising a stored program, wherein the program is operable to perform the method of any one of claims 1 to 6.
10. An electronic device comprising a memory and a processor, characterized in that the memory has stored therein a computer program, the processor being arranged to execute the method of any of claims 1 to 6 by means of the computer program.
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