CN112468477A - Data docking method, device and storage medium based on service desk gateway - Google Patents
Data docking method, device and storage medium based on service desk gateway Download PDFInfo
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- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/04—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks
- H04L63/0428—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks wherein the data content is protected, e.g. by encrypting or encapsulating the payload
- H04L63/0442—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks wherein the data content is protected, e.g. by encrypting or encapsulating the payload wherein the sending and receiving network entities apply asymmetric encryption, i.e. different keys for encryption and decryption
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- G—PHYSICS
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
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- G06F21/60—Protecting data
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Abstract
The embodiment of the application discloses a data docking method, a device and a storage medium based on a service desk gateway, which comprises the steps that a server generates and sends a consultation request to the service desk gateway, the service desk gateway encrypts an event list in the consultation request according to a first public key to obtain event data, further, the event data is sent to the target service desk gateway, the target service desk gateway decrypts the event data according to the first private key, and sends the decryption result to the target server, the target server carries out the co-check processing on the decryption result, and sends the query result to the target service desk gateway to encrypt the query result according to the second public key to obtain the cooperative query feedback, and sending the collaborative check feedback to the service desk gateway, and the service desk gateway decrypts the collaborative check feedback according to the second private key and sends the query result to the server. The method and the device can improve the efficiency of solving the problem corresponding to the event list.
Description
Technical Field
The invention relates to the technical field of docking between banks and unions of unions, in particular to a data docking method and device based on a service desk gateway and a storage medium.
Background
In the prior art, for the problem proposed by a client, when a bank needs a unionpay cooperation check, the bank and the unionpay can carry out mail butt joint based on a banking business department and a unionpay business department, the banking business department receives the problem proposed by the client, an event list is established according to the problem proposed by the client and is transferred to the banking business department, when the banking business department finds that the unionpay cooperation check is needed, a request needing the unionpay cooperation check is fed back to the banking business department, then the banking business department contacts a unionpay business department of an opposite port with a mail, the unionpay business department establishes a corresponding event list and sends the event list to the unionpay technical department, the unionpay technical department inquires the content needing the cooperation check and feeds back the content to the unionpay business department, then the unionpay business department feeds back the mail to the banking business department, and then the banking business department feeds back a.
The bank and the union pay can also carry out mail butt joint based on a bank technical department and a union pay technical department, similarly, a banking business department receives a problem proposed by a client, establishes an event single flow to the banking technical department according to the problem proposed by the client, when the banking technical department finds that the union pay cooperation is needed, the mail contacts the union pay technical department of the opposite port, sends a request needing the cooperation to the banking technical department, inquires the content needing the cooperation and feeds the mail back to the banking technical department, and the banking technical department feeds back to the banking business department, and further feeds back a corresponding solution to the client.
The prior art has the following problems based on the mode of mail docking:
(1) the problem of convenience, the problem consultation of a single client can last for several days, involves several mails, spans multiple operators on duty, and also involves other clients during the period, and as the mails of the clients are alternated back and forth, the process of pushing a problem needs to take more effort;
(2) the normalization problem is that since offline butting is performed by using mails, part of work is not brought online, which is not beneficial to normalized management;
(3) the security problem inevitably leads to the customer private information such as customer card numbers, transaction time and transaction amount, which may be stolen or leaked through the email docking.
In addition, the real-time transaction of the bank and the unionpay carries out data transmission by establishing a network special line between the bank and the unionpay and carries out data encryption through a security component, when the bank needs to send data to the unionpay, the bank uses the security component at the bank end to encrypt firstly and then transmits the data to the unionpay through the network special line, after receiving the encrypted information, the unionpay uses the security component at the unionpay end to decrypt and carry out corresponding processing, similarly, when the unionpay needs to send data to the bank, the bank uses the security component at the unionpay to encrypt firstly and then transmits the data to the bank through the network special line, and after receiving the encrypted information, the bank uses the security component at the bank end to decrypt and carry out corresponding processing. Although the method can improve the safety of information transmission of banks and unions of bank, the cost for building a network special line is too high, and the method is not beneficial to large-scale popularization of the technology.
Disclosure of Invention
The embodiment of the application provides a data docking method, a data docking device and a storage medium based on a service desk gateway, which can unify event tickets which need to be collaborated and hasten through mails originally to be processed on line, and adopt asymmetric encryption keys to ensure the safety of data docking, improve the convenience and the normalization of data docking and further improve the efficiency of solving the problem corresponding to the event tickets.
The embodiment of the application provides a data docking method based on a service desk gateway, which comprises the following steps:
receiving a collaborative search request sent by a server, wherein the collaborative search request is used for requesting a target server to carry out collaborative search on an event list contained in the collaborative search request;
encrypting the event list according to the first public key to obtain event data; the first public key is sent by a target service desk gateway corresponding to the target server based on the preset of the first private key, and the first private key and the first public key are a pair of asymmetric keys;
and sending the event data to a target service desk gateway so that the target service desk gateway decrypts the event data according to the first private key, and sending a decryption result obtained by decryption to a target server, wherein the target server is used for carrying out collaborative check processing on the decryption result to obtain a query result.
Further, the encrypting the event ticket according to the first public key to obtain the event data includes:
performing data conversion processing on the event list based on a first preset rule to obtain first conversion data;
and encrypting the first conversion data according to the first public key to obtain event data.
Further, after sending the event data to the target service desk gateway, the method further includes:
receiving a collaborative check feedback sent by a target server through a target service desk gateway;
the cooperative query feedback is obtained by the target server sending the query result to the target service desk gateway and encrypting the query result through the target service desk gateway according to the second public key; the second public key is sent by the server corresponding to the service desk gateway based on the second private key preset, and the second private key and the second public key are a pair of asymmetric keys;
and decrypting the collaborative search feedback according to the second private key to obtain a search result.
Further, sending a decryption result obtained by the decryption processing to the target server, including:
performing data conversion processing on the decryption result based on a second preset rule to obtain second conversion data;
and sending the second conversion data to the target server.
Correspondingly, an embodiment of the present application further provides a data docking method based on a service desk gateway, including:
the server generates a collaborative query request, and sends the collaborative query request to the service desk gateway, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request;
the service desk gateway receives a consultation request sent by the server, encrypts the event list according to the first public key to obtain event data, and sends the event data to the target service desk gateway; the first public key is sent by a target service desk gateway corresponding to a target server based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys;
the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the target server;
and the target server performs collaborative search processing on the decryption result to obtain a query result.
Further, the target server performs collaborative query processing on the decryption result, and after obtaining the query result, the method further includes:
the target server sends the query result to a target service desk gateway;
the target service desk gateway encrypts the query result according to the second public key to obtain the cooperative check feedback, and sends the cooperative check feedback to the service desk gateway; the second public key is sent by a service desk gateway corresponding to the server based on the preset of the second private key, and the second private key and the second public key are a pair of asymmetric keys;
and the service desk gateway receives the collaborative search feedback, decrypts the collaborative search feedback according to the second private key to obtain a query result, and sends the query result to the server.
Correspondingly, the embodiment of the present application further provides a data docking device based on the service desk gateway, and the device includes:
the server comprises a receiving module, a processing module and a processing module, wherein the receiving module is used for receiving a collaborative query request sent by the server, and the collaborative query request is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query request;
the encryption processing module is used for encrypting the event list according to the first public key to obtain event data; the first public key is sent by a target service desk gateway corresponding to the target server based on the preset of the first private key, and the first private key and the first public key are a pair of asymmetric keys;
and the sending module is used for sending the event data to the target service desk gateway so that the target service desk gateway can decrypt the event data according to the first private key and send a decryption result obtained by decryption to the target server, and the target server is used for carrying out co-check processing on the decryption result to obtain a query result.
Correspondingly, the embodiment of the present application further provides a data docking device based on the service desk gateway, and the device includes:
the server is used for generating a collaborative query request and sending the collaborative query request to the service desk gateway, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request;
the service desk gateway is used for receiving the consultation request sent by the server, encrypting the event list according to the first public key to obtain event data and sending the event data to the target service desk gateway; the first public key is sent by a target service desk gateway corresponding to a target server based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys;
the target service desk gateway is used for decrypting the event data according to the first private key and sending a decryption result obtained by decryption to the target server;
and the target server is used for carrying out collaborative search processing on the decryption result to obtain a query result.
Correspondingly, an embodiment of the present application further provides an electronic device, which includes a processor and a memory, where the memory stores at least one instruction, at least one program, a code set, or an instruction set, and the at least one instruction, the at least one program, the code set, or the instruction set is loaded and executed by the processor to implement the above data docking method based on the helpdesk gateway.
Accordingly, an embodiment of the present application further provides a computer-readable storage medium, where at least one instruction, at least one program, a code set, or a set of instructions is stored in the storage medium, and the at least one instruction, the at least one program, the code set, or the set of instructions is loaded and executed by a processor to implement the data docking method based on the helpdesk gateway.
The embodiment of the application has the following beneficial effects:
the embodiment of the application discloses a data docking method, a data docking device and a storage medium based on a service desk gateway, wherein the method specifically comprises the steps that a server generates a collaborative query request, the collaborative query request is sent to the service desk gateway, and the collaborative query request is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query request; the service desk gateway receives a consultation request sent by the server, encrypts the event list according to the first public key to obtain event data, and sends the event data to the target service desk gateway; the first public key is sent by a target service desk gateway corresponding to a target server based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys; the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the target server; the target server carries out collaborative search processing on the decryption result to obtain a search result; the target server sends the query result to a target service desk gateway; the target service desk gateway encrypts the query result according to the second public key to obtain the cooperative check feedback, and sends the cooperative check feedback to the service desk gateway; the second public key is sent by a service desk gateway corresponding to the server based on the preset of the second private key, and the second private key and the second public key are a pair of asymmetric keys; and the service desk gateway receives the collaborative search feedback, decrypts the collaborative search feedback according to the second private key to obtain a query result, and sends the query result to the server. Based on the embodiment of the application, the service desk gateway and the target service desk gateway are introduced, the original event tickets needing to be collaborated and promoted through mails are unified to be processed on line, and the data docking convenience and normalization are improved while the data docking safety is ensured by adopting the asymmetric encryption key, so that the solution efficiency of the corresponding problem of the event tickets can be improved.
Drawings
In order to more clearly illustrate the technical solutions and advantages of the embodiments of the present application or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present application, and other drawings can be obtained by those skilled in the art without creative efforts.
FIG. 1 is a schematic diagram of an application environment provided by an embodiment of the present application;
fig. 2 is a schematic flowchart of a data docking method based on a service desk gateway according to an embodiment of the present application;
FIG. 3 is a block diagram of a data docking method based on a service desk gateway when a bank has an event list requiring union pay collaborative investigation according to an embodiment of the present application;
fig. 4 is a schematic structural diagram of a data docking device based on a service desk gateway according to an embodiment of the present application;
fig. 5 is a schematic flowchart of a data docking method based on a service desk gateway according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of a data docking device based on a service desk gateway according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of a server according to an embodiment of the present application.
Detailed Description
To make the objects, technical solutions and advantages of the present application more clear, embodiments of the present application will be described in further detail below with reference to the accompanying drawings. It should be apparent that the described embodiment is only one embodiment of the present application and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
An "embodiment" as referred to herein relates to a particular feature, structure, or characteristic that may be included in at least one implementation of the present application. In the description of the embodiments of the present application, it should be understood that the terms "first", "second", and the like are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implying any number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature. Moreover, the terms "first," "second," and the like are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are capable of operation in other sequences than described or illustrated herein. Furthermore, the terms "comprises," "comprising," and "includes" and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, apparatus, article, or device that comprises a list of steps or modules is not necessarily limited to those steps or modules explicitly listed, but may include other steps or modules not expressly listed or inherent to such process, method, apparatus, article, or device.
Referring to fig. 1, a schematic diagram of an application environment provided by an embodiment of the present application is shown, including a bank server 101, a bank service desk gateway 103, a union pay service desk gateway 105, and a bank server 107.
The bank service desk gateway 103 receives a collaborative investigation request sent by the bank server 101, and the collaborative investigation request is used for requesting the unionpay server 107 to carry out collaborative investigation on an event sheet contained in the collaborative investigation request. The bank service desk gateway 103 further encrypts the event ticket according to the first public key to obtain event data, and sends the event data to the union pay service desk gateway 105 corresponding to the union pay server 107, so that the union pay service desk gateway 105 decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the union pay server 107, and the union pay server 107 is used for performing collaborative check processing on the decryption result to obtain a query result; the first public key is sent by the union pay service desk gateway 105 corresponding to the union pay server 107 based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys.
Then, the unionpay server 107 sends the query result to the unionpay service desk gateway 105, the unionpay service desk gateway 105 encrypts the query result according to the second public key to obtain the collaborative check feedback, and then sends the collaborative check feedback to the bank service desk gateway 103, the bank service desk gateway 103 receives the collaborative check feedback, decrypts the collaborative check feedback according to the second private key to obtain the query result, and then sends the query result to the bank server 101; the second public key is sent by the bank service desk gateway 103 corresponding to the bank server 101 in advance based on the second private key, and the second private key and the second public key are a pair of asymmetric keys.
A specific embodiment of a data docking method based on a helpdesk gateway according to the present application is described below, and fig. 2 is a schematic flowchart of a data docking method based on a helpdesk gateway according to the embodiment of the present application, where the present specification provides the method operation steps as shown in the embodiment or the flowchart, but more or fewer operation steps may be included based on conventional or non-inventive labor. The order of steps recited in the embodiments is only one of many possible orders of execution and does not represent the only order of execution, and in actual execution, the steps may be performed sequentially or in parallel as in the embodiments or methods shown in the figures (e.g., in the context of parallel processors or multi-threaded processing). Specifically, as shown in fig. 2, the method includes:
s201: and receiving a collaborative query request sent by the server, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request.
In the embodiment of the application, the service desk gateway receives a collaborative query sent by a server, and the collaborative query is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query. In one specific embodiment, when the bank has an event sheet to be subjected to bank union investigation, the technician processing the event sheet by the bank server can send an investigation request to the bank service desk gateway through the bank server, wherein the investigation request comprises the event sheet.
S203: encrypting the event list according to the first public key to obtain event data;
in the embodiment of the application, when the service desk gateway and the target service desk gateway exchange information for the first time or exchange information for the first time after the key is replaced, the private key of the service desk gateway and the target service desk gateway need to be stored, and the public key corresponding to the private key is sent to the other party. In other words, the target server gateway stores its own private key, i.e., the first private key, and transmits the public key corresponding to the private key, i.e., the first public key, to the server gateway, and the server gateway stores its own private key, i.e., the second private key, and transmits the public key corresponding to the private key, i.e., the second public key, to the target server gateway. It should be noted that the first private key and the first public key are a pair of asymmetric keys, and the second private key and the second public key are a pair of asymmetric keys, which are different from each other, that is, each of the helpdesk gateways has a pair of asymmetric keys, the public key is externally disclosed for encryption, and the private key is stored for decryption.
In the embodiment of the application, the service desk gateway receives the investigation request sent by the server, performs data conversion processing on the event ticket according to a first preset rule to obtain first conversion data, and further performs encryption processing on the first conversion data according to a first public key to obtain event data. In a specific embodiment, after the bank attendant gateway receives a collaborative query request sent by a bank server, because storage formats of event tickets by the respective servers are different, in order to enable data docking to be online, the bank attendant gateway may perform data conversion processing on an event ticket in the collaborative query request by using a json data format to obtain event data, for example, perform data conversion processing on an event ticket shown in table 1 to obtain event data in the following format:
{ "event single sign": "SJD 000001", "occurrence time": "2020-01-0100: 00: 01", "event phenomenon": "transfer and error reporting: xx bank response failure "," card number ": "6214 xxxxxxxxxxxx", "cardholder name": open three.
TABLE 1
In this embodiment of the application, the service desk gateway obtains the public key corresponding to the private key, and optionally, the private key and the corresponding public key may be preset with a pair of asymmetric keys by using an Elliptic Curve Cryptography (ECC) encryption algorithm. The private key cannot be deduced from the public key by adopting an ECC encryption algorithm, so that the security of transmitted data cannot be influenced even if the public key is leaked on the Internet.
S205: and sending the event data to a target service desk gateway so that the target service desk gateway decrypts the event data according to the first private key, and sending a decryption result obtained by decryption to a target server, wherein the target server is used for carrying out collaborative check processing on the decryption result to obtain a query result.
In the embodiment of the application, the service desk gateway sends the event data to a target service desk gateway corresponding to the target server, so that the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained through decryption to the target server, and the target server is used for performing collaborative check processing on the decryption result to obtain the query result.
In a specific implementation manner, the banking service desk gateway sends the event data to a unionpay service desk gateway corresponding to the unionpay server, and the unionpay service desk gateway receives the event data, further decrypts the event data according to the first private key, and performs data conversion processing on a decryption result based on a second preset rule to obtain second conversion data, and further sends the second conversion data to the unionpay server. And the Unionpay server performs collaborative search processing on the decryption result to obtain a query result. After receiving the second conversion data, the unionpay server may establish a unionpay event sheet corresponding to the event sheet included in the collaborative check request according to the second conversion data, so that a unionpay technician may process the event sheet according to the unionpay event sheet, and may feed back the event sheet in the collaborative check request sent by the bank server after the processing is completed.
In the embodiment of the application, after the service desk gateway sends the event data to the target service desk gateway corresponding to the target server, the service desk gateway also receives the collaborative query feedback sent by the target server through the target service desk gateway, wherein the collaborative query feedback is obtained by the target server sending the query result to the target service desk gateway, encrypting the query result through the target service desk gateway according to the second public key, and then decrypting the collaborative query feedback according to the second private key by the service desk gateway to obtain the query result.
In the embodiment of the application, when the service desk gateway and the target service desk gateway exchange information for the first time or exchange information for the first time after the key is replaced, the private key of the service desk gateway and the target service desk gateway need to be stored, and the public key corresponding to the private key is sent to the other party. In other words, the server gateway stores the second private key, which is the private key of the server gateway, in advance, and transmits the second public key, which is the public key corresponding to the private key, to the target server gateway. It should be noted that the second private key and the second public key are a pair of asymmetric keys, the public key is externally disclosed for encryption, and the private key itself is stored for decryption.
In a specific implementation manner, the bank service desk gateway receives the cooperative check feedback sent by the bank server through the unionpay service desk gateway, and further decrypts the cooperative check feedback according to the second private key to obtain the query result.
It should be noted that the foregoing is described by way of example based on the server being a bank server, the helpdesk gateway being a bank helpdesk gateway, the target server being a unionpay server, and the target helpdesk gateway being a unionpay helpdesk gateway. When the server is a Unionpay server, the service desk gateway is a Unionpay service desk gateway, the target server is a bank server, and the target service desk gateway is a bank service desk gateway, the corresponding steps of the method can also be used.
When an event list of the union bank needs bank cooperation, a technical person of the union bank for processing the event list can send a cooperation request to a gateway of a service desk of the union bank through a server of the union bank, wherein the cooperation request contains the event list needing bank cooperation. And the Unionpay service desk gateway performs data conversion on the event list, encrypts the converted data according to the second public key to obtain event data, and sends the event data to the bank service desk gateway, so that the bank service desk gateway performs decryption processing on the event data according to the second private key and sends a decryption result obtained by the decryption processing to the bank server, and the bank server is used for performing collaborative check processing on the decryption result to obtain a query result. Fig. 3 illustrates a block diagram of a data docking method based on a service desk gateway when a bank has an event list requiring a bank union investigation.
By adopting the embodiment of the application, the service desk gateway and the target service desk gateway are utilized, the original event list needing to be collaborated and promoted by the mail is unified to be processed on line, and the asymmetric encryption key is adopted, so that the convenience and the standardization of data butt joint are improved while the safety of the data butt joint is ensured, and the solution efficiency of the corresponding problem of the event list can be improved.
Fig. 4 is a schematic structural diagram of a data docking device based on a service desk gateway according to an embodiment of the present application, and as shown in fig. 4, the device includes:
the receiving module 401 is configured to receive a collaboration request sent by a server, where the collaboration request is used to request a target server to perform collaboration on an event ticket included in the collaboration request;
the encryption processing module 403 is configured to perform encryption processing on the event ticket according to the first public key to obtain event data; the first public key is sent by a target service desk gateway corresponding to the target server based on the preset of the first private key, and the first private key and the first public key are a pair of asymmetric keys;
the sending module 405 is configured to send the event data to the target service desk gateway, so that the target service desk gateway decrypts the event data according to the first private key, and sends a decryption result obtained through the decryption processing to the target server, where the target server is configured to perform collaborative query processing on the decryption result to obtain a query result.
In this embodiment of the present application, the data interfacing apparatus based on the service desk gateway may further include:
the public key sending module is used for sending a first public key corresponding to the first private key to the target service desk gateway;
the public key receiving module is used for receiving a second public key corresponding to a second private key sent by the target service desk gateway;
the cooperative feedback receiving module is used for receiving cooperative feedback sent by the target server through the target service desk gateway; the cooperative query feedback is obtained by the target server sending the query result to the target service desk gateway and encrypting the query result through the target service desk gateway according to the second public key; the second public key is sent by the server corresponding to the service desk gateway based on the second private key preset, and the second private key and the second public key are a pair of asymmetric keys;
and the decryption processing module is used for decrypting the collaborative search feedback according to the second private key to obtain a query result.
The device and method embodiments in the embodiments of the present application are based on the same application concept.
The present application further provides an electronic device, which may be disposed in a server to store at least one instruction, at least one program, a code set, or a set of instructions for implementing a data docking method based on a helpdesk gateway in the method embodiments, where the at least one instruction, the at least one program, the code set, or the set of instructions are loaded from the memory and executed to implement the data docking method based on the helpdesk gateway.
The present application further provides a storage medium, which may be disposed in a server to store at least one instruction, at least one program, a code set, or a set of instructions related to implementing a data docking method based on a helpdesk gateway in the method embodiments, where the at least one instruction, the at least one program, the code set, or the set of instructions are loaded and executed by the processor to implement the data docking method based on the helpdesk gateway.
A specific embodiment of a data docking method based on a helpdesk gateway according to the present application is described below, and fig. 5 is a schematic flowchart of a data docking method based on a helpdesk gateway according to the embodiment of the present application, where the present specification provides the method operation steps as shown in the embodiment or the flowchart, but more or fewer operation steps may be included based on conventional or non-inventive labor. The order of steps recited in the embodiments is only one of many possible orders of execution and does not represent the only order of execution, and in actual execution, the steps may be performed sequentially or in parallel as in the embodiments or methods shown in the figures (e.g., in the context of parallel processors or multi-threaded processing). Specifically, as shown in fig. 5, the method includes:
s501: the server generates a collaborative query request, and sends the collaborative query request to the service desk gateway, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request.
S503: the service desk gateway receives the consultation request sent by the server, encrypts the event list according to the first public key to obtain event data, and sends the event data to the target service desk gateway.
In this embodiment of the present application, the first public key is sent by a target helpdesk gateway corresponding to the target server based on the first private key, and the first private key and the first public key are a pair of asymmetric keys.
S505: and the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the target server.
S507: and the target server performs collaborative search processing on the decryption result to obtain a query result.
And the target server sends the query result to the target service desk gateway.
S509: and the target service desk gateway encrypts the query result according to the second public key to obtain the cooperative check feedback, and sends the cooperative check feedback to the service desk gateway.
S511: and the service desk gateway receives the collaborative search feedback, decrypts the collaborative search feedback according to the second private key to obtain a query result, and sends the query result to the server.
Based on the above-described data docking method based on the service desk gateway, the following further description is made based on an application scenario of data docking between a bank and a union pay.
When an event of a bank needs a bank union cooperative investigation, the bank server generates a cooperative investigation request and sends the cooperative investigation request to a bank service desk gateway, wherein the cooperative investigation request is used for requesting the bank union server to carry out the cooperative investigation on the event list contained in the cooperative investigation request. And then the bank service desk gateway receives the cooperative check request sent by the bank server, encrypts an event list contained in the cooperative check request according to the first public key to obtain event data, and sends the event data to the Unionpay service desk gateway corresponding to the Unionpay server.
And after receiving the event data sent by the bank service desk gateway, the Unionpay service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the Unionpay server. And the Unionpay server performs collaborative check processing on the decryption result to obtain a query result, and sends the query result to the Unionpay service desk gateway. And then, the Unionpay service desk gateway encrypts the query result according to the second public key to obtain the collaborative check feedback, and sends the collaborative check feedback to the bank service desk gateway.
And the bank service desk gateway receives the cooperative check feedback sent by the Unionpay service desk gateway, decrypts the cooperative check feedback according to the second private key to obtain a query result, and then sends the query result to the server.
By adopting the embodiment of the application, the service desk gateway and the target service desk gateway are utilized, the original event list needing to be collaborated and promoted by the mail is unified to be processed on line, and the asymmetric encryption key is adopted, so that the convenience and the standardization of data butt joint are improved while the safety of the data butt joint is ensured, and the solution efficiency of the corresponding problem of the event list can be improved.
Fig. 6 is a schematic structural diagram of a data docking device based on a service desk gateway according to an embodiment of the present application, and as shown in fig. 6, the device includes:
the server 601 is used for generating a collaborative query request and sending the collaborative query request to the service desk gateway, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request;
the service desk gateway 603 is configured to receive a consultation request sent by the server, encrypt the event ticket according to the first public key to obtain event data, and send the event data to the target service desk gateway; the first public key is sent by a target service desk gateway corresponding to a target server based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys;
the target service desk gateway 605 is configured to decrypt the event data according to the first private key, and send a decryption result obtained by the decryption process to the target server;
the target server 607 is used for performing collaborative query processing on the decrypted result to obtain a query result.
The device and method embodiments in the embodiments of the present application are based on the same application concept.
The present application further provides an electronic device, which may be disposed in a server to store at least one instruction, at least one program, a code set, or a set of instructions for implementing a data docking method based on a helpdesk gateway in the method embodiments, where the at least one instruction, the at least one program, the code set, or the set of instructions are loaded from the memory and executed to implement the data docking method based on the helpdesk gateway.
The present application further provides a storage medium, which may be disposed in a server to store at least one instruction, at least one program, a code set, or a set of instructions related to implementing a data docking method based on a helpdesk gateway in the method embodiments, where the at least one instruction, the at least one program, the code set, or the set of instructions are loaded and executed by the processor to implement the data docking method based on the helpdesk gateway.
Optionally, in this embodiment, the storage medium may be located in at least one network server of a plurality of network servers of a computer network. Optionally, in this embodiment, the storage medium may include, but is not limited to, a storage medium including: various media that can store program codes, such as a usb disk, a Read-only Memory (ROM), a removable hard disk, a magnetic disk, or an optical disk.
Referring to fig. 7, the server 700 is configured to implement the data docking method based on the helpdesk gateway provided in the foregoing embodiment, and specifically, the server structure may include the data docking apparatus based on the helpdesk gateway. The server 700 may vary significantly depending on configuration or performance, and may include one or more Central Processing Units (CPUs) 701 (e.g., one or more processors) and memory 705, one or more storage media 703 (e.g., one or more mass storage devices) storing applications 7037 or data 7035. Memory 705 and storage media 703 may be, among other things, transient storage or persistent storage. The program stored on the storage medium 703 may include one or more modules, each of which may include a series of instructions operating on a server. Still further, the central processor 701 may be configured to communicate with the storage medium 703 to execute a series of instruction operations in the storage medium 703 on the server 700. The server 700 may also include one or more power supplies 711, one or more wired or wireless network interfaces 709, one or more input-output interfaces 707, and/or one or more operating systems 7031, such as Windows Server, Mac OS XTM, UnixTM, LinuxTM, FreeBSDTM, and the like.
An embodiment of the present invention further provides a storage medium, where the storage medium may be disposed in a server to store at least one instruction and at least one program for implementing a data docking method based on a helpdesk gateway in the method embodiment, where the at least one instruction and the at least one program are loaded and executed by the processor to implement the data docking method based on the helpdesk gateway corresponding to fig. 2 or loaded and executed to implement the data docking method based on the helpdesk gateway corresponding to fig. 5.
Alternatively, in this embodiment, the storage medium may be located in at least one network server of a plurality of network servers of a computer network. Optionally, in this embodiment, the storage medium may include, but is not limited to: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The embodiment of the invention also provides a storage medium, which has higher requirements on the specialty when test data are written. Optionally, in this embodiment, the storage medium may be used to execute a program code of a data docking method based on a service desk gateway.
Optionally, in this embodiment, the storage medium may be located on at least one of a plurality of network devices in a network shown in the above embodiment.
Optionally, in this embodiment, the storage medium is configured to store data for performing the method steps as shown in fig. 2 or fig. 5.
Optionally, the specific examples in this embodiment may refer to the examples described in the above embodiments, and this embodiment is not described herein again.
Optionally, in this embodiment, the storage medium may include, but is not limited to: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Embodiments of the present invention also provide a computer program product or computer program comprising computer instructions stored in a computer readable storage medium. The processor of the computer device reads the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions, so that the computer device executes the data docking method based on the service desk gateway provided in the above-mentioned various optional implementation modes.
An embodiment of the present invention provides an electronic device, where the electronic device includes a processor and a memory, where the memory stores at least one instruction and at least one program, and the at least one instruction or the at least one program is loaded and executed by the processor to implement the data docking method based on the helpdesk gateway, as shown in fig. 2 or fig. 5.
The memory may be used to store software programs and modules, and the processor may execute various functional applications and data processing by operating the software programs and modules stored in the memory. The memory can mainly comprise a program storage area and a data storage area, wherein the program storage area can store an operating system, application programs needed by functions and the like; the storage data area may store data created according to use of the device, and the like. Further, the memory may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. Accordingly, the memory may also include a memory controller to provide the processor access to the memory.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
As can be seen from the embodiments of the data docking method, device or storage medium based on the service desk gateway provided by the present application, the method in the present application includes the steps that the server generates a collaborative query request, and sends the collaborative query request to the service desk gateway, where the collaborative query request is used to request the target server to carry out collaborative query on an event ticket included in the collaborative query request; the service desk gateway receives a consultation request sent by the server, encrypts the event list according to the first public key to obtain event data, and sends the event data to the target service desk gateway; the first public key is sent by a target service desk gateway corresponding to a target server based on the first private key preset, and the first private key and the first public key are a pair of asymmetric keys; the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the target server; the target server carries out collaborative search processing on the decryption result to obtain a search result; the target server sends the query result to a target service desk gateway; the target service desk gateway encrypts the query result according to the second public key to obtain the cooperative check feedback, and sends the cooperative check feedback to the service desk gateway; the second public key is sent by a service desk gateway corresponding to the server based on the preset of the second private key, and the second private key and the second public key are a pair of asymmetric keys; and the service desk gateway receives the collaborative search feedback, decrypts the collaborative search feedback according to the second private key to obtain a query result, and sends the query result to the server. Based on the embodiment of the application, the service desk gateway and the target service desk gateway are introduced, the original event tickets needing to be collaborated and promoted through mails are unified to be processed on line, and the data docking convenience and normalization are improved while the data docking safety is ensured by adopting the asymmetric encryption key, so that the solution efficiency of the corresponding problem of the event tickets can be improved.
It should be noted that: the foregoing sequence of the embodiments of the present application is for description only and does not represent the superiority and inferiority of the embodiments, and the specific embodiments are described in the specification, and other embodiments are also within the scope of the appended claims. In some cases, the actions or steps recited in the claims can be performed in the order of execution in different embodiments and achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown or connected to enable the desired results to be achieved, and in some embodiments, multitasking and parallel processing may also be possible or may be advantageous.
All the embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments may be referred to each other, and each embodiment is described with emphasis on differences from other embodiments. Especially, for the embodiment of the device, since it is based on the embodiment similar to the method, the description is simple, and the relevant points can be referred to the partial description of the method embodiment.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (10)
1. A data docking method based on a service desk gateway is characterized by comprising the following steps:
receiving a collaborative query request sent by a server, wherein the collaborative query request is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query request;
encrypting the event list according to a first public key to obtain event data; the first public key is sent by a target service desk gateway corresponding to the target server based on the presetting of a first private key, and the first private key and the first public key are a pair of asymmetric keys;
and sending the event data to the target service desk gateway so that the target service desk gateway decrypts the event data according to the first private key, and sending a decryption result obtained by decryption to the target server, wherein the target server is used for carrying out collaborative check processing on the decryption result to obtain a query result.
2. The method according to claim 1, wherein the encrypting the event ticket according to the first public key to obtain event data comprises:
performing data conversion processing on the event list based on a first preset rule to obtain first conversion data;
and encrypting the first conversion data according to the first public key to obtain the event data.
3. The method of claim 1, wherein after sending the event data to the target helpdesk gateway, further comprising:
receiving a collaborative check feedback sent by the target server through the target service desk gateway;
the collaborative feedback is obtained by the target server sending the query result to the target service desk gateway and encrypting the query result through the target service desk gateway according to a second public key; the second public key is sent by a service desk gateway corresponding to the server based on the presetting of a second private key, and the second private key and the second public key are a pair of asymmetric keys;
and decrypting the collaborative feedback according to the second private key to obtain the query result.
4. The method according to claim 3, wherein the sending the decryption result obtained by the decryption process to the target server includes:
performing data conversion processing on the decryption result based on a second preset rule to obtain second conversion data;
and sending the second conversion data to the target server.
5. A data docking method based on a service desk gateway is characterized by comprising the following steps:
the server generates a collaborative query request, and sends the collaborative query request to a service desk gateway, wherein the collaborative query request is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query request;
the service desk gateway receives the consultation request sent by the server, encrypts the event list according to a first public key to obtain event data, and sends the event data to a target service desk gateway; the first public key is sent by the target service desk gateway corresponding to the target server based on the presetting of a first private key, and the first private key and the first public key are a pair of asymmetric keys;
the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained by decryption to the target server;
and the target server carries out collaborative search processing on the decryption result to obtain a query result.
6. The method according to claim 5, wherein the target server performs a collaborative search on the decrypted result, and after obtaining a query result, the method further comprises:
the target server sends the query result to the target service desk gateway;
the target service desk gateway encrypts the query result according to a second public key to obtain a collaborative check feedback, and sends the collaborative check feedback to the service desk gateway; the second public key is sent by the helpdesk gateway corresponding to the server based on a second private key preset, and the second private key and the second public key are a pair of asymmetric keys;
and the server gateway receives the collaborative search feedback, decrypts the collaborative search feedback according to the second private key to obtain the query result, and sends the query result to the server.
7. A data docking device based on a service desk gateway is characterized by comprising:
the device comprises a receiving module, a processing module and a processing module, wherein the receiving module is used for receiving a collaborative query request sent by a server, and the collaborative query request is used for requesting a target server to carry out collaborative query on an event list contained in the collaborative query request;
the encryption processing module is used for encrypting the event list according to the first public key to obtain event data; the first public key is sent by a target service desk gateway corresponding to the target server based on the presetting of a first private key, and the first private key and the first public key are a pair of asymmetric keys;
and the sending module is used for sending the event data to the target service desk gateway so that the target service desk gateway decrypts the event data according to the first private key and sends a decryption result obtained through decryption to the target server, and the target server is used for performing collaborative check processing on the decryption result to obtain a query result.
8. A data docking device based on a service desk gateway is characterized by comprising:
the server is used for generating a collaborative query request and sending the collaborative query request to the service desk gateway, wherein the collaborative query request is used for requesting the target server to carry out collaborative query on the event list contained in the collaborative query request;
the service desk gateway is used for receiving the investigation request sent by the server, encrypting the event list according to a first public key to obtain event data and sending the event data to a target service desk gateway; the first public key is sent by the target service desk gateway corresponding to the target server based on the presetting of a first private key, and the first private key and the first public key are a pair of asymmetric keys;
the target service desk gateway is used for decrypting the event data according to the first private key and sending a decryption result obtained by decryption to the target server;
and the target server is used for carrying out collaborative query processing on the decryption result to obtain a query result.
9. An electronic device comprising a processor and a memory, wherein the memory has stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, which is loaded and executed by the processor to implement the helpdesk gateway-based banking and unionpay docking method of any one of claims 1-4 or claims 5-6.
10. A computer readable storage medium having stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, which is loaded and executed by a processor to implement the helpdesk gateway based banking and unionj docking method as recited in any one of claims 1-4 or claims 5-6.
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