CN112463794A - Work order processing and sending method for mobile resale system - Google Patents

Work order processing and sending method for mobile resale system Download PDF

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Publication number
CN112463794A
CN112463794A CN202011341570.9A CN202011341570A CN112463794A CN 112463794 A CN112463794 A CN 112463794A CN 202011341570 A CN202011341570 A CN 202011341570A CN 112463794 A CN112463794 A CN 112463794A
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work order
data
processing
mobile
sending
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CN112463794B (en
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王小普
代金龙
阮超
曾祥炫
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Yinsheng Telecom Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22Indexing; Data structures therefor; Storage structures
    • G06F16/2282Tablespace storage structures; Management thereof
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/21Design, administration or maintenance of databases
    • G06F16/214Database migration support
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/21Design, administration or maintenance of databases
    • G06F16/215Improving data quality; Data cleansing, e.g. de-duplication, removing invalid entries or correcting typographical errors
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/21Design, administration or maintenance of databases
    • G06F16/219Managing data history or versioning
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • G06F16/2455Query execution

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Abstract

The invention discloses a method for processing and sending work orders of a mobile resale system, which relates to the technical field of mobile communication networks; the method comprises the following steps: s1, transferring the work order queuing table to a work order sending table, and transferring the data of the work order queuing table to the work order sending table through a data work order transferring module; s2, sending the work order sending table, storing the data to be sent in the work order sending table into a third data block, and circularly processing the data in the third data block; s3, transferring the completion reporting order sending table, storing the completion reporting order into a fourth data block, submitting the completion reporting order to a completion reporting order processing module, and storing the completion reporting order into the completion reporting order table by the completion reporting order processing module; the invention has the beneficial effects that: the processing speed and the sending speed of the work order can be adjusted, and the load of the server and the database is reduced.

Description

Work order processing and sending method for mobile resale system
Technical Field
The invention relates to the technical field of mobile communication networks, in particular to a work order processing and sending method of a mobile reselling system.
Background
With the whole business operation of the telecommunication industry, the functional experience of users on mobile phones is more and more abundant. The development of new services such as mobile phone color ring, wireless internet access, voice fusion and the like truly brings brand new mobile life to users. From the perspective of the system, the brand-new operation mode brings about explosive growth of the business work orders, challenges are brought to guarantee of business work order queuing, and further a new idea is provided for processing and sending the business work orders.
The work order refers to a work document, and is a simple maintenance or manufacturing plan consisting of one or more operations, and the superior department issues tasks and the inferior department receives the basis of the tasks. The work order system is also called a work order management system (also called a problem work order system, a affair work order system, an affair tracking system and a support work order system), and is a network software system which is used for managing, maintaining and tracking a series of problems and requests according to the requirements of different organizations, departments and external clients.
In the prior art, a sequential execution method is adopted for the steps of processing and sending the work order, and the risk of data abnormality is high after the program is interrupted; the sending speed of work order processing is slow, and under the condition that a large number of work orders need to be processed, timely processing of the work orders is difficult to ensure; in addition, the sending speed of the work order cannot be flexibly changed, and the occupied server and database resources and loads are large under the conventional working state.
Disclosure of Invention
In order to overcome the defects of the prior art, the invention provides a work order processing and sending method of a mobile resale system, the processing speed and the sending speed of the work order can be adjusted, and the load of a server and a database is reduced.
The technical scheme adopted by the invention for solving the technical problems is as follows: in a method of mobile resale system work order processing and delivery, the improvement comprising the steps of:
s1, transferring the work order queuing table to a work order sending table, and transferring the data of the work order queuing table to the work order sending table through a data work order transferring module;
s2, sending the work order sending table, storing the data to be sent in the work order sending table into a third data block, and circularly processing the data in the third data block;
and S3, transferring the completion reporting worksheet sending table, storing the completion reporting worksheets into the fourth data block, submitting the completion reporting worksheets to the completion reporting worksheet processing module, and storing the completion reporting worksheets into the worksheet success table by the completion reporting worksheet processing module.
In the above configuration, the step S1 includes the following steps:
s11, inquiring data of the work order queuing table, grouping according to the numbers, and storing the first piece of information of the numbers into a first data block;
s12, according to the query condition of digit module, the serial numbers of the work order queue list are arranged from big to small, the data of the work order queue list is queried, and the work order number data in the first data block is deleted and stored in the second data block;
s13, retrieving the second data block, and filtering data with the same number, namely each number only has one piece of data;
and S14, circulating the second data block, starting database transaction operation, and storing the data of the second data block into a work order queue table by the data work order transfer module, wherein the default state is to-be-sent.
In the above configuration, after the step S14, the method further includes the steps of:
and deleting the data corresponding to the same sequence number in the work order queuing table and submitting the transaction.
In the above configuration, the step S1 further includes the following steps:
and S15, recording the log.
In the above configuration, the step S2 includes the following steps:
s21, according to the query condition of digit modulus, the sending time is sorted from small to large, the data to be sent in the work order sending table is queried and stored in a third data block;
s22, circularly processing the data in the third data block, packaging and arranging the messages of the work order, and submitting the message data to the mobile resale platform through the mobile resale interface;
and S23, the message callback processing module asynchronously receives callback of the mobile forwarding and selling platform and updates completion reporting processing information of the mobile message to the work order sending table.
In the above configuration, the step S22 includes the following steps:
s221, according to the type of the work order, the message encapsulation module encapsulates and arranges the messages of the work order;
s222, selecting a mobile resale interface for message sending according to the work order type;
s223, submitting message data to the mobile resale interface through the message sending module;
s224, submitting the returned data to a message analysis module according to the information returned by the mobile resale interface, returning the processing state information of the message, and updating the state information to a work order sending table;
and S225, the log recording module records logs.
In the above configuration, the step S23 is followed by the step of:
s24, the work order exception handling module automatically repairs the work order with errors, the work order exception handling module initializes the error work order data to be sent and returns to the step S21; and updating the status of the successful work order to completion success, and returning to step S1.
In the above configuration, the step S3 includes the following steps:
s31, inquiring a completed work order according to the inquiry condition of the digital modulus, and storing the work order in a fourth data block;
and S32, circularly processing the data in the fourth data block and submitting the data to an as built receipt processing module.
In the above configuration, the step S32 includes the following steps:
s321, processing the subsequent work orders of the work order sending table according to the work order type;
s322, saving the work order reporting completion success into a work order success table;
s323, deleting the data of the work order sending table;
and S324, recording a log.
The invention has the beneficial effects that: the processing and sending of the work order can be realized, wherein the step of sending the work order is carried out by adopting the sub-modules, the structure is clear and simple, and the operation of starting and ending is simple because the independent control module is used for carrying out the step; and the processing speed and the sending speed can be adjusted at will, when the processing capacity of the signal control work order is large, the processing can be carried out in time through the clamping block speed, and when the processing capacity of the signal control work order is small, the speed can be reduced, and the resources and the load of a server and data are reduced.
Drawings
Fig. 1 is a flow chart illustrating a method for processing and transmitting a work order of a mobile resale system according to the present invention.
Fig. 2 is a block diagram of a work order processing and transmitting method of a mobile resale system according to the present invention.
Fig. 3 is a diagram illustrating an embodiment of cyclically processing data in a third data block in a work order processing and sending method of a mobile resale system according to the present invention.
Detailed Description
The invention is further illustrated with reference to the following figures and examples.
The conception, the specific structure, and the technical effects produced by the present invention will be clearly and completely described below in conjunction with the embodiments and the accompanying drawings to fully understand the objects, the features, and the effects of the present invention. It is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all embodiments, and those skilled in the art can obtain other embodiments without inventive effort based on the embodiments of the present invention, and all embodiments are within the protection scope of the present invention. In addition, all the connection/connection relations referred to in the patent do not mean that the components are directly connected, but mean that a better connection structure can be formed by adding or reducing connection auxiliary components according to specific implementation conditions. All technical characteristics in the invention can be interactively combined on the premise of not conflicting with each other.
Referring to fig. 1 and 2, the invention discloses a method for processing and transmitting a work order of a mobile resale system, which specifically comprises the following steps:
s1, transferring the work order queuing table to a work order sending table, and transferring the data of the work order queuing table to the work order sending table through the data work order transferring module 50;
s2, sending the work order sending table, storing the data to be sent in the work order sending table into a third data block, and circularly processing the data in the third data block;
and S3, transferring the completion reporting worksheet sending table, storing the completion reporting worksheets into the fourth data block, submitting the completion reporting worksheets to the completion reporting worksheet processing module, and storing the completion reporting worksheets into the worksheet success table by the completion reporting worksheet processing module.
As shown in fig. 2, the step S1 includes the following steps:
s11, inquiring data of the work order queuing table, grouping according to the numbers, and storing the first piece of information of the numbers into a first data block; in the present embodiment, for example: the work order queuing table has 5 records, wherein 17053003030 records are provided with the number of 17053003030, 2 records are provided with the number of 17053005050, the first record of 17053003030 and the first record of 17053005050 numbers are taken, the total number is 2, and the two records are stored in the first data block (each number takes one record);
s12, according to the query condition of digit module, the serial numbers of the work order queue table are arranged from big to small, the data of the work order queue table is queried, and the work order number data in the first data block 10 is deleted and stored in the second data block 20; the digit modulo is the modulo operation, which means the remainder. In this embodiment, a specific embodiment is proposed, for example: in the query process, the number is modulo 10, namely the remainder is solved for 10; 17053003030 has a modulus of 10 (remainder) of 0 and 17053003040 has a modulus of 10 (remainder) of 0, then 17053003030 and 17053003040 are the results of the same query; in another embodiment, 17053003031 has a modulus (remainder) of 1 for 10 and 17053003041 has a modulus (remainder) of 1 for 10, then 17053003031 and 170530031 are also the results for the same query. In the scheme, the query condition for digital modulus is to perform modulus taking and remainder grouping on different work orders and query records with the same remainder.
S13, searching the second data block 20, and filtering data with the same number, namely each number only has one piece of data;
s14, circulating the second data block 20, starting database transaction operation, and storing the data of the second data block 20 into a work order queue table by the data work order transfer module 50, wherein the default state is to-be-sent; deleting the data corresponding to the same sequence number in the work order queuing table and submitting the transaction;
and S15, recording the log.
In the step S14, committing the transaction specifically means that the above steps (steps S11-S15) are taken as a whole, and when any one of the steps has an error, the original state is restored; the entire process can only succeed when all steps are performed correctly.
As shown in fig. 2, the step S2 specifically includes the following steps:
s21, according to the query condition of digit modulus, the sending time is sorted from small to large, the data to be sent in the work order sending table is queried, and the data is stored in the third data block 30;
s22, circularly processing the data in the third data block 30, encapsulating and arranging the messages of the work order, and submitting the message data to the mobile resale platform 60 through the mobile resale interface;
further, in the present embodiment, as shown in fig. 3, the step S22 includes the following steps S221 to S225:
s221, according to the type of the work order, the message packaging module 901 packages and arranges the messages of the work order;
s222, selecting a mobile resale interface 902 for sending the message according to the type of the work order;
s223, submitting message data to the mobile resale interface 902 through the message sending module 903;
s224, according to the information returned by the mobile resale interface 902, submitting the returned data to the message analysis module 904, returning the processing state information of the message, and updating the state information to the work order sending table;
and S225, the log recording module records logs.
S23, the message callback processing module 70 asynchronously receives the callback of the mobile resale platform 60 and updates the completion processing information of the mobile message to the worksheet sending table;
s24, the work order exception handling module automatically repairs the work order with errors, the work order exception handling module initializes the error work order data to be sent and returns to the step S21; and updating the status of the successful work order to completion success, and returning to step S1.
As shown in fig. 2, the step S3 specifically includes the following steps:
s31, inquiring a completed work order according to the digital modulus inquiry condition, and storing the work order in the fourth data block 40;
and S32, circularly processing the data in the fourth data block 40 and submitting the data to the completion report processing module 80.
In this embodiment, the step S32 includes the following steps:
s321, processing the subsequent work orders of the work order sending table according to the work order type;
s322, saving the work order reporting completion success into a work order success table;
s323, deleting the data of the work order sending table;
and S324, recording a log.
The method for processing and sending the work order of the mobile resale system can realize the processing and sending of the work order, wherein the step of sending the work order is carried out by adopting the sub-modules, the structure is clear and simple, and the operation of starting and ending is simple because the independent control module is used for carrying out the step; and the processing speed and the sending speed can be adjusted at will, when the processing capacity of the signal control work order is large, the processing can be carried out in time through the clamping block speed, and when the processing capacity of the signal control work order is small, the speed can be reduced, and the resources and the load of a server and data are reduced.
While the preferred embodiments of the present invention have been illustrated and described, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the invention as defined by the appended claims.

Claims (9)

1. A method for processing and transmitting work orders for a mobile resale system, the method comprising the steps of:
s1, transferring the work order queuing table to a work order sending table, and transferring the data of the work order queuing table to the work order sending table through a data work order transferring module;
s2, sending the work order sending table, storing the data to be sent in the work order sending table into a third data block, and circularly processing the data in the third data block;
and S3, transferring the completion reporting worksheet sending table, storing the completion reporting worksheets into the fourth data block, submitting the completion reporting worksheets to the completion reporting worksheet processing module, and storing the completion reporting worksheets into the worksheet success table by the completion reporting worksheet processing module.
2. The method for processing and transmitting the work order of the mobile reselling system according to claim 1, wherein said step S1 comprises the following steps:
s11, inquiring data of the work order queuing table, grouping according to the numbers, and storing the first piece of information of the numbers into a first data block;
s12, according to the query condition of digit module, the serial numbers of the work order queue list are arranged from big to small, the data of the work order queue list is queried, and the work order number data in the first data block is deleted and stored in the second data block;
s13, retrieving the second data block, and filtering data with the same number, namely each number only has one piece of data;
and S14, circulating the second data block, starting database transaction operation, and storing the data of the second data block into a work order queue table by the data work order transfer module, wherein the default state is to-be-sent.
3. The method for processing and transmitting the work order of the mobile reselling system according to claim 2, wherein said step S14 is followed by the steps of:
and deleting the data corresponding to the same sequence number in the work order queuing table and submitting the transaction.
4. The method for processing and transmitting the work order of the mobile reselling system according to claim 3, wherein said step S1 further comprises the steps of:
and S15, recording the log.
5. The method for processing and transmitting the work order of the mobile reselling system according to claim 2, wherein said step S2 comprises the following steps:
s21, according to the query condition of digit modulus, the sending time is sorted from small to large, the data to be sent in the work order sending table is queried and stored in a third data block;
s22, circularly processing the data in the third data block, packaging and arranging the messages of the work order, and submitting the message data to the mobile resale platform through the mobile resale interface;
and S23, the message callback processing module asynchronously receives callback of the mobile forwarding and selling platform and updates completion reporting processing information of the mobile message to the work order sending table.
6. The method for processing and transmitting the work order of the mobile reselling system according to claim 5, wherein said step S22 comprises the following steps:
s221, according to the type of the work order, the message encapsulation module encapsulates and arranges the messages of the work order;
s222, selecting a mobile resale interface for message sending according to the work order type;
s223, submitting message data to the mobile resale interface through the message sending module;
s224, submitting the returned data to a message analysis module according to the information returned by the mobile resale interface, returning the processing state information of the message, and updating the state information to a work order sending table;
and S225, the log recording module records logs.
7. The method for processing and transmitting the work order of the mobile reselling system according to claim 5, wherein said step S23 is followed by the step of:
s24, the work order exception handling module automatically repairs the work order with errors, the work order exception handling module initializes the error work order data to be sent and returns to the step S21; and updating the status of the successful work order to completion success, and returning to step S1.
8. The method for processing and transmitting the work order of the mobile reselling system according to claim 1, wherein said step S3 comprises the steps of:
s31, inquiring a completed work order according to the inquiry condition of the digital modulus, and storing the work order in a fourth data block;
and S32, circularly processing the data in the fourth data block and submitting the data to an as built receipt processing module.
9. The method for processing and transmitting the work order of the mobile reselling system according to claim 8, wherein said step S32 comprises the following steps:
s321, processing the subsequent work orders of the work order sending table according to the work order type;
s322, saving the work order reporting completion success into a work order success table;
s323, deleting the data of the work order sending table;
and S324, recording a log.
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Publication number Priority date Publication date Assignee Title
CN101686488A (en) * 2008-09-24 2010-03-31 中国移动通信集团安徽有限公司 Service processing method, processing system and work sheet processing device
CN102957544A (en) * 2011-08-17 2013-03-06 中国移动通信集团上海有限公司 Method and device for transmitting service work orders and service work order processing system
CN105938600A (en) * 2016-04-15 2016-09-14 北京思特奇信息技术股份有限公司 Customer complaint solving method based on B/S framework work order flow and customer complaint solving system thereof
WO2018183043A1 (en) * 2017-03-31 2018-10-04 Honeywell International Inc. Automatic work order generation for a building management system
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