CN112446753A - Data processing method, device, equipment and machine readable medium - Google Patents

Data processing method, device, equipment and machine readable medium Download PDF

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CN112446753A
CN112446753A CN201910810256.1A CN201910810256A CN112446753A CN 112446753 A CN112446753 A CN 112446753A CN 201910810256 A CN201910810256 A CN 201910810256A CN 112446753 A CN112446753 A CN 112446753A
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order
information
user
commodity
target
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吴逸超
马俊
张炤恒
郭正强
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G06Q30/0643—Graphical representation of items or shoppers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/903—Querying
    • G06F16/9032—Query formulation
    • G06F16/90332—Natural language query formulation or dialogue systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/903—Querying
    • G06F16/9035—Filtering based on additional data, e.g. user or group profiles
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G06Q20/40145—Biometric identity checks
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders

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Abstract

The embodiment of the application provides a data processing method, a device, equipment and a machine readable medium, wherein the method comprises the following steps: displaying a commodity interface corresponding to first voice information under the condition that the first voice information input by a user accords with a shopping triggering condition; sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface; and paying the order according to the voiceprint verification information. The embodiment of the application can reduce the difficulty of online shopping and improve the convenience of online shopping.

Description

Data processing method, device, equipment and machine readable medium
Technical Field
The present application relates to the field of communications technologies, and in particular, to a data processing method, a data processing apparatus, a device, and a machine-readable medium.
Background
With the development of internet technology, online shopping has gradually become one of the mainstream shopping modes of users.
In the process of online shopping on the e-commerce platform, a user firstly logs in the e-commerce platform through terminals such as a mobile phone and a computer, then needs to search and select commodities, submit orders and pay the orders, and then can complete the purchase of the commodities.
The operation of the online shopping is cumbersome, which easily limits the application range thereof. For example, old users often have poor memory, slow action and are prone to mistakes, and the operation complexity of online shopping exceeds the capability range of some old users, so that the shopping experience of the old users is poor, and the shopping requirements are difficult to meet.
Disclosure of Invention
The technical problem to be solved by the embodiment of the application is to provide a data processing method which can reduce the difficulty of online shopping.
Correspondingly, the embodiment of the application also provides a data processing device, equipment and a machine readable medium, which are used for ensuring the realization and the application of the method.
In order to solve the above problem, an embodiment of the present application discloses a data processing method, including:
displaying a commodity interface corresponding to first voice information under the condition that the first voice information input by a user accords with a shopping triggering condition;
sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface;
and paying the order according to the voiceprint verification information.
In order to solve the above problem, an embodiment of the present application discloses a data processing method, including:
displaying a commodity interface corresponding to the voice information under the condition that the voice information input by the user accords with a shopping triggering condition;
sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface;
outputting voiceprint verification information;
and receiving voiceprint verification information input by a user, and paying the order under the condition that the voiceprint verification information passes verification.
On the other hand, the embodiment of the present application further discloses a data processing apparatus, including:
the goods interface display module is used for displaying a goods interface corresponding to the voice information under the condition that the voice information input by the user accords with the shopping triggering condition;
the order request sending module is used for sending an order request aiming at a target commodity so as to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface; and
and the order payment module is used for paying the order according to the voiceprint verification information.
In another aspect, an embodiment of the present application further discloses an apparatus, including:
one or more processors; and
one or more machine-readable media having instructions stored thereon that, when executed by the one or more processors, cause the apparatus to perform one or more of the methods described above.
In yet another aspect, embodiments of the present application disclose one or more machine-readable media having instructions stored thereon, which when executed by one or more processors, cause an apparatus to perform one or more of the methods described above.
Compared with the prior art, the embodiment of the application has the following advantages:
according to the embodiment of the application, the user is supported to trigger the shopping process through voice, so that the operation cost of logging in the e-commerce APP or the e-commerce website by the user can be saved, and the difficulty of online shopping can be further reduced.
In addition, the order is paid according to the voiceprint verification information. Because the voiceprint information has the advantages of difficulty in forgetting, good anti-counterfeiting performance, difficulty in counterfeiting or stealing, portability, availability at any time and any place and the like, the operation that a user logs in an e-commerce platform in a login mode such as password login can be saved, the payment difficulty of an order can be simplified, the acquisition difficulty of the voiceprint information is low, the difficulty of online shopping can be reduced, and the voiceprint information can be further suitable for users with limited capability range, such as old users.
Drawings
FIG. 1 is a flow chart of steps of a first embodiment of a data processing method of the present application;
FIG. 2 is a flowchart illustrating steps of a second embodiment of a data processing method according to the present application;
FIG. 3 is a flowchart illustrating the steps of a third embodiment of a data processing method according to the present application;
FIG. 4 is a schematic diagram of a process of interaction between a user and a smart speaker according to an embodiment of the present application;
FIG. 5 is a flowchart illustrating the fourth step of an embodiment of a data processing method according to the present application;
FIG. 6 is a block diagram of an embodiment of a data processing apparatus of the present application;
FIG. 7 is a schematic diagram of an apparatus according to an embodiment of the present application;
fig. 8 is a flowchart illustrating a fifth step of an embodiment of a data processing method according to the present application.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present application more comprehensible, the present application is described in further detail with reference to the accompanying drawings and the detailed description.
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments that can be derived from the embodiments given herein by a person of ordinary skill in the art are intended to be within the scope of the present disclosure.
While the concepts of the present application are susceptible to various modifications and alternative forms, specific embodiments thereof have been shown by way of example in the drawings and will herein be described in detail. It should be understood, however, that the description above is not intended to limit the application to the particular forms disclosed, but on the contrary, the intention is to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the application.
Reference in the specification to "one embodiment," "an embodiment," "a particular embodiment," or the like, means that the embodiment described may include a particular feature, structure, or characteristic, but every embodiment may or may not necessarily include the particular feature, structure, or characteristic. Moreover, such phrases are not necessarily referring to the same embodiment. Further, where a particular feature, structure, or characteristic is described in connection with an embodiment, it is submitted that it is within the knowledge of one skilled in the art to affect such feature, structure, or characteristic in connection with other embodiments whether or not explicitly described. In addition, it should be understood that items in the list included in the form "at least one of a, B, and C" may include the following possible items: (A) (ii) a (B) (ii) a (C) (ii) a (A and B); (A and C); (B and C); or (A, B and C). Likewise, a listing of items in the form of "at least one of a, B, or C" may mean (a); (B) (ii) a (C) (ii) a (A and B); (A and C); (B and C); or (A, B and C).
In some cases, the disclosed embodiments may be implemented as hardware, firmware, software, or any combination thereof. The disclosed embodiments may also be implemented as instructions carried or stored on one or more transitory or non-transitory machine-readable (e.g., computer-readable) storage media, which may be executed by one or more processors. A machine-readable storage medium may be implemented as a storage device, mechanism, or other physical structure (e.g., a volatile or non-volatile memory, a media disk, or other media other physical structure device) for storing or transmitting information in a form readable by a machine.
In the drawings, some structural or methodical features may be shown in a particular arrangement and/or ordering. Preferably, however, such specific arrangement and/or ordering is not necessary. Rather, in some embodiments, such features may be arranged in different ways and/or orders than as shown in the figures. Moreover, the inclusion of structural or methodical features in particular figures is not meant to imply that such features are required in all embodiments and that, in some embodiments, such features may not be included or may be combined with other features.
The conventional online shopping process is generally as follows: the method comprises the steps of firstly logging in an e-commerce APP (Application program) through a mobile phone or logging in an e-commerce website through a computer, then searching and selecting commodities in the e-commerce APP or the e-commerce website, submitting an order and paying the order to complete the purchase of the commodities.
Aiming at the technical problem of high operation complexity of traditional online shopping, the embodiment of the application provides a data processing scheme, which specifically comprises the following steps: displaying a commodity interface corresponding to the voice information under the condition that the voice information input by the user accords with a shopping triggering condition; sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity can be a commodity selected by the user from the commodity interface; and paying the order according to the voiceprint verification information.
In the embodiment of the application, the shopping process can be triggered through the voice information input by the user, and specifically, under the condition that the voice information input by the user meets the shopping triggering condition, a commodity interface corresponding to the voice information is displayed. According to the method and the device, the user is supported to trigger the shopping process through voice, so that the operation cost of logging in the e-commerce APP or the e-commerce website by the user can be saved.
The displayed commodity interface can be viewed and selected by a user, so that the user can select a target commodity from the commodity interface. It is understood that the selected manner of the target product may include: the embodiment of the present application is not limited to a specific selection manner of the target product.
In this embodiment of the present invention, optionally, the basis of the order request may include: voiceprint information of the user and information of the target product. The user's voiceprint information can be used to characterize the identity, in other words, the voiceprint information can characterize which person the user is, and different users can have different voiceprint information. The voiceprint information can be obtained according to the voiceprint information of the user, and the voiceprint information can reflect the inherent physiological characteristics of the human body. Because the voiceprint information can be obtained through the voice information, the acquisition difficulty is low, and the operation difficulty of the user in the shopping process can be reduced.
The embodiment of the invention pays the order according to the voiceprint verification information, and the voiceprint verification information can be used for verifying the voiceprint information of the user, so that the payment difficulty of the order can be simplified.
In summary, the embodiment of the application supports the user to trigger the shopping process through voice, so that the operation cost of logging in the e-commerce APP or the e-commerce website by the user can be saved, and the difficulty of online shopping can be reduced.
In addition, the order is paid according to the voiceprint verification information. The voiceprint information has the advantages of being not easy to forget, good in anti-counterfeiting performance, not easy to forge or steal, portable, available anytime and anywhere and the like, so that the operation that a user logs in an e-commerce platform in a login mode such as password login can be saved, the payment difficulty of an order can be simplified, the acquisition difficulty of the voiceprint information is low, and the difficulty of online shopping can be reduced.
The user applicable to the embodiment of the application may include: elderly users, or young and middle-aged users, etc. The scheme of the embodiment of the application can be used for conveniently purchasing daily required articles at home through voice information, and great convenience can be brought to the home life of the old user. Of course, young and middle-aged users can also use the embodiment of the present application to realize shopping, and the embodiment of the present application does not limit specific users.
The data processing scheme provided by the embodiment of the application can be applied to application environments corresponding to the client and the server, wherein the client and the server are located in a wired or wireless network, and the client and the server perform data interaction through the wired or wireless network.
Optionally, the client may run on the device, for example, the client may be an APP (Application program) running on the device, such as a voice assistant APP, a smart home APP, a shopping APP, or an APP carried by an operating system, and the specific APP corresponding to the client is not limited in the embodiment of the present Application.
Optionally, the device may be provided with a built-in or external screen, and the screen is used for displaying information, such as displaying a commodity interface.
The device can also be internally or externally provided with a microphone, and the microphone is used for acquiring voice information of a user. The device may also have a built-in or external speaker for playing information. The information may include: prompt information in the shopping process and the like.
The above devices may specifically include but are not limited to: smart phones, tablet computers, electronic book readers, MP3 (Moving Picture Experts Group Audio Layer III) players, MP4 (Moving Picture Experts Group Audio Layer IV) players, laptop portable computers, car-mounted devices, PCs (Personal computers), set-top boxes, smart televisions, wearable devices, smart home devices, and the like. The smart home device may include: intelligence audio amplifier, intelligent lock, intelligent entrance guard etc. can understand, and this application embodiment does not put the restriction to specific equipment.
The intelligent sound box is an upgrade product of the sound box, and can also comprise audio input components such as a microphone and a wireless network module besides audio output components such as a power amplifier and a loudspeaker which are common in the sound box, wherein the wireless network module can comprise an internet module such as a WIFI chip, and a Bluetooth module such as a Bluetooth chip, and also can be a module related to other wireless connection technologies. Therefore, the intelligent sound box can be used as a tool for voice internet access to be connected and interacted with a network and other equipment besides providing a basic audio output function.
The intelligent sound box can support voice interaction and screen display, and can display information such as a commodity interface through a screen; and the user can be helped to realize the purchase of the commodity in a voice interaction mode. For example, in the shopping process, prompt information corresponding to at least one shopping link is broadcasted to the user, so that the shopping convenience is improved.
Method embodiment one
Referring to fig. 1, a flowchart illustrating steps of a first embodiment of a data processing method according to the present application is shown, which may specifically include the following steps:
step 101, displaying a commodity interface corresponding to voice information under the condition that the voice information input by a user accords with a shopping triggering condition;
102, sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity can be a commodity selected by the user from the commodity interface;
and 103, paying the order according to the voiceprint verification information.
At least one step of the method embodiment shown in fig. 1 may be performed by a client, which may refer to a client corresponding to a user. The client can correspond to any APP, such as a voice assistant APP, an intelligent home APP, a shopping APP, or an APP of an operating system.
In step 101, voice information of a user may be collected through a microphone.
Alternatively, a speech recognition technique may be employed to determine the text corresponding to the speech information. If the voice information is marked as S, a series of processing is carried out on S to obtain a corresponding voice characteristic sequence O, and the voice characteristic sequence O is marked as O ═ { O }1，O2，…，Oi，…，OTIn which O isiIs the ith (i is a natural number) speech feature, and T is the total number of speech features. A sentence corresponding to speech information S can be regarded as a word string composed of many words, and is denoted by W ═ W1，w2，…，wn}. The process of speech recognition is to find the most probable word string W', n is a natural number based on the known speech feature sequence O.
Specifically, the speech recognition is a model matching process, in which a speech model is first established according to the speech characteristics of a person, and a template required for the speech recognition is established by extracting required features through analysis of input speech information; the process of recognizing the voice information of the user is a process of comparing the characteristics of the voice information with the templates, and finally determining the characteristics and the matched optimal template so as to obtain a voice recognition result. The specific speech recognition algorithm may adopt a training and recognition algorithm based on a statistical hidden markov model, or may adopt other algorithms such as a training and recognition algorithm based on a neural network, a recognition algorithm based on dynamic time warping matching, and the like.
Step 101 may match the text corresponding to the voice information with the shopping trigger condition. Those skilled in the art can determine the shopping triggering condition according to the actual application requirement, and the embodiment of the present application is not limited to a specific shopping triggering condition.
According to one embodiment, the shopping trigger condition may include: the text corresponding to the voice information comprises commodity keywords. The commodity keywords may include: the name of the commodity, etc.
According to another embodiment, the shopping trigger condition may include: the text corresponding to the voice information comprises a preset language unit. The preset language unit may include: "I want to buy", etc.
The goods in the goods interface can be matched with the voice information. For example, if the text corresponding to the voice message is "i want to buy article a", the articles in the article interface may include: article a, or an article related to article a. The related goods may be: similar commodities or matched commodities and the like. For example, the commercial product a is "laundry detergent", and its related commercial products may be "washing powder", "washing gel bead", "washing soap", and the like. For another example, the commodity a is "cola", and its related commodities may be "black tea", "sprite", etc.
In an optional embodiment of the present application, a product keyword corresponding to the voice information may be determined, and a product in the product interface may be determined according to the product keyword. Optionally, a search may be performed in the product database according to the product keyword to obtain a candidate product.
Optionally, the candidate commodities may be ranked according to the ranking features, so as to obtain commodities in the commodity interface from the candidate commodities. The ranking features may include, but are not limited to: user characteristics, price characteristics, sales characteristics, rating characteristics, and promotional characteristics, among others.
The user characteristics may refer to characteristics that the user has. Optionally, the user characteristics may include at least one of the following: preference features and static features.
Static features are relatively stable features such as the user's age, gender, geography, academic, business, occupation, marriage, consumption level, identity (e.g., dad, mom, grandpa, etc.), etc.
The preference feature is typically dynamic with respect to the relative stability of the static feature described above, which may change with changing user behavior. In an alternative embodiment of the present application, the preference feature may refer to a user's preference feature for content. Wherein the characteristic may vary with a user's behavior (at least one of browsing behavior, searching behavior, collecting behavior, saving behavior, focusing behavior, selecting behavior, and evaluating behavior) with respect to the content. Examples of preference features may include: favorite brand, etc.
According to the preference characteristics, the target recommended video is determined from the recommended videos corresponding to the target video, and the interest degree of the user in the target recommended video can be improved.
The evaluation characteristics can be characteristics obtained by setting a quantifiable or qualitative evaluation system according to the intrinsic value of the specific commodity, such as performance, specification, material, service life, appearance and the like, of a manufacturer, a merchant or a consumer and evaluating the use value of the commodity by the consumer.
The sales characteristic may refer to the sales amount of the commodity, the sales characteristic may correspond to a preset time period, the time length of the preset time period may be determined by those skilled in the art according to the actual application requirement, for example, the time period may be one month, and the like, the end time of the preset time period may be the current time, and the current time may be determined by a clock of the device.
The promotional features can be used to characterize whether the item corresponds to a promotional program, and in the case of an item corresponding to a promotional program, the promotional features can also include the type of promotional program. Promotional programs are key to retail flow attraction, sales volume promotion. The types of the promotion activities are various, and can be roughly divided into direct descending, full reduction, gift types and the like, and the direct descending and the full reduction have great influence on the sales volume. The items of the target resource may thus be ordered according to promotional characteristics, and in particular, items corresponding to promotional activities may be ordered in front of items not corresponding to promotional activities, or items corresponding to direct descending activities may be ordered in front of items corresponding to full descending activities, or items corresponding to full descending activities may be ordered in front of items corresponding to bonus activities, and so on.
In an optional embodiment of the present application, after the goods interface corresponding to the voice information is displayed, goods prompt information may be further played to prompt the user to check the goods. For example, the article presentation information may be "find the following article for you", or the like.
In step 102, the target product may refer to a product selected by the user from the product interface. The selection mode of the target commodity can comprise the following steps: a voice mode and/or a touch mode.
In an optional embodiment of the present application, before the sending the order request for the target product, the method may further include: playing commodity inquiry information aiming at commodities in the commodity interface; and determining the target commodity according to the voice response information of the user aiming at the commodity inquiry information or the touch selection operation of the user aiming at the commodity in the commodity interface.
The merchandise inquiry message may be used to prompt the user for selection of a target merchandise. For example, the article inquiry information may be "ask for which article you want to buy", or "ask for which article you want to buy" for you find an article you like to buy ".
The voice response information may be used for selection of the target item. Optionally, the voice response information may include: and the identification of the commodity can be used for positioning the target commodity from the commodity interface. The identification may include: the display position of the commodity in the commodity interface, the detailed name of the commodity, the number of the commodity and the like. For example, the voice response information may be "nth", where N may be a natural number.
Touch control may refer to touch control, which refers to a control manner operated in a manner of touching a screen. The user can perform touch selection operation on the required commodity to realize the selection of the target commodity.
It can be understood that the voice mode and/or the touch mode are only optional examples of the selection mode of the target product, and actually, the selection mode of the target product may further include: the remote control mode can be used for selecting the target commodity through keys on a remote controller, for example.
Optionally, in addition to selecting the target product, an ordering parameter of the target product may be selected, and the ordering parameter may include: attributes and/or quantities, attributes may include: color, size, etc. The selection mode of the order parameter can comprise: a voice mode and/or a touch mode, etc.
Optionally, the voiceprint information may be applied to a shopping process, and specifically, the voiceprint information may be applied to an order requesting link and an order payment link.
In this embodiment of the application, optionally, the voiceprint information of the user may be matched with voiceprint information of a preset identity, so as to obtain the identity information of the user.
In an application example of the present application, registration of a preset identity may be performed. Taking the home environment as an example, the preset identities may include: parents and children, or preset identities may include: children, father, mother, grander, etc. Alternatively, the shopping behavior of minors may be controlled, and "children" may be excluded from the preset identity.
In the registration process of the preset identity, voiceprint information of the preset identity can be collected through guidance and prompting. The identity information of the user may be subsequently determined based on the voiceprint information of the user.
Specifically, in the embodiment of the application, under the condition that the voice information input by the user meets the shopping triggering condition, the identity information of the user can be determined according to the voiceprint information of the user, and the method is applied to the purchasing process of the target commodity according to the identity information of the user and the identity information of the user.
Optionally, determining the identity information of the user according to the voiceprint information of the user may specifically include: and matching the voiceprint information of the user with the voiceprint information corresponding to the preset identity, and taking the successfully matched target preset identity as the identity information of the user.
According to the embodiment of the application, in the purchasing process of the target commodity, one-time identity authentication or multiple-time identity authentication can be performed according to the voiceprint information of the user. Once identity authentication, once voiceprint information can be collected, and once identity authentication is carried out on the once voiceprint information. And multiple times of identity verification can collect multiple times of voiceprint information, and multiple times of identity verification can be carried out on the multiple times of voiceprint information, so that the safety of identity authentication can be improved, and the safety of shopping can be further improved.
In an embodiment of the application, the voice information input by the user can be collected for a plurality of times under the condition that the voice information meets the shopping triggering condition, and the voice information for a plurality of times is subjected to a plurality of times of identity verification. The multiple times of speech information may include: the voice information, the voice response information and the like in step 101 may be collected for a plurality of times based on a communication mode, so that user experience may be improved.
In the embodiment of the present application, one or more preset identities may be registered for one device. For example, the plurality of preset identities corresponding to one device may include: grandpa, or grandpa, etc. Under the condition that different users use the equipment, the embodiment of the application can automatically determine different identity information corresponding to the different users, and respectively send order requests and pay orders according to the different identity information, so that the different users can use the same equipment to purchase commodities through biological information, and the independence among the orders of the different users can be realized. Accordingly, the embodiment of the application can store the mapping relationship between the identity information and the order.
It is understood that different identity information may correspond to the same or different consignee information. Alternatively, different identity information may correspond to the same or different payment object information.
In the embodiment of the application, the identity information can be associated with the order information of the user, so that the consignee information associated with the identity information can be determined according to the identity information, and the consignee information can be carried in the order request. The order information may include: a consignee name, a consignee contact, consignee address information, etc.
In an optional embodiment of the present application, the step 102 of sending an order request for a target product may specifically include: and responding to an order placing instruction of the user for the target commodity, and sending an order request according to the identity information of the user and the information of the target commodity. The triggering mode of the order-giving instruction can comprise the following steps: the order placing system is used for placing orders in a voice mode, a touch mode or a remote control mode so as to improve convenience of ordering. Optionally, the order request may include: identity information of the user and information of the target commodity.
In an optional embodiment of the present application, before the step 102 sends the order request for the target product, the method may further include: and displaying an order interface corresponding to the target commodity.
The order interface may include: order information to enable the user to determine whether to trigger an order instruction. The order information may include: information of the target goods and information of the consignee, etc.
In an optional embodiment of the present application, before the step 102 sends the order request for the target product, the method may further include: and after displaying the order interface corresponding to the target commodity, playing ordering inquiry information aiming at the target commodity. The order inquiry information may be "please confirm whether to order" or the like, and the order command may be "order" or the like.
Certainly, the order placing instruction may be implemented in a touch manner, for example, the order interface includes an order submitting control, and if a triggering instruction of the user for the order submitting control is received, the order placing instruction may be considered to be received.
In practical application, the order request may be sent to the e-commerce server, so that the e-commerce server verifies the order request, if the verification passes, the corresponding order may be generated, and if the verification fails, the corresponding order may not be generated. For example, verification passes if the inventory of the target item is sufficient, as well as verification fails if the inventory of the target item is insufficient, and so on.
In step 103, the voiceprint authentication information can be used to pay the order, so that the payment operation of the order can be saved, for example, the operation of selecting a payment mode and inputting a payment password on a payment interface can be saved, and the convenience of shopping can be improved. And, the voiceprint information can have uniqueness, so that the security of payment can be improved.
Optionally, the step 103 of paying for the order may specifically include: outputting voiceprint verification information; matching second voice information input by a user with the voiceprint verification information to obtain a corresponding matching result; and paying the order according to the matching result.
The voiceprint authentication information can be dynamic information or static information. In practical applications, the voiceprint authentication information can be presented through an interface (such as a payment interface) so that the user can express the voiceprint authentication information through voice. Specifically, the user may input the second voice information.
The voiceprint information corresponding to the second voice information can be matched with the voiceprint information of the preset identity to obtain the voiceprint information of the user. In addition, the embodiment of the application can also match the text corresponding to the second voice message with the voiceprint verification information to judge whether the text and the voiceprint verification information are matched.
In an optional embodiment of the present application, the voiceprint authentication information may include: now a voiceprint verification is made, please keep the surroundings quiet and speak to me the following string "XXXXXX" after a bite; alternatively, the authentication information may include: now go to voiceprint verification, please keep the surroundings quiet and speak to me the following string "XXXXXX" after clicking the acquisition control; the character string may include at least one of the following characters: letters, numbers and symbols.
Optionally, the paying the order according to the matching result specifically includes:
if the matching result is matching, sending a payment request aiming at the order; the payment request includes: the information of the order and the payment object information corresponding to the voiceprint information of the user; or
If the matching result is not matched, sending a payment withholding request aiming at the order; the payment request includes: the order information and the preset communication identification.
The matching result is matching, and specifically comprises the following steps: there is a preset identity that matches the voiceprint information of the user and the text corresponding to the second voice information matches the voiceprint verification information.
If the matching result is matching, a payment request may be sent to the payment platform, where the payment request may include: the information (such as amount information) of the order and the payment object information, so that the payment platform deducts money according to the payment object information, and the amount information corresponding to the deduction can be matched with the amount information of the order.
The method and the device for processing the voiceprint information can store the mapping relation between the voiceprint information and the payment object information. The payment object information may be an account of the payment platform, or the payment object information may be a payment card and a ticket of a financial institution, and it can be understood that the specific payment object information is not limited in this embodiment of the application.
The reason why the matching result is not matched may include: the identity authentication fails, that is, the voiceprint information of the user is not matched with any preset identity, that is, the preset identity matched with the voiceprint information of the user does not exist, and the like. Or, the reason that the matching result is not matched may include: the text corresponding to the second voice message does not match the voiceprint authentication information, and the like.
If the matching result is not matched, a payment-for-delivery request can be sent to a preset communication identifier associated with the voiceprint information of the user, so that other users or other equipment can pay for the order.
The embodiment of the application can store the mapping relation between the voiceprint information and the communication identification. The communication identifier can be a mobile phone number, an email account, an instant messaging account and the like. The payment substituting request can correspond to the link, so that the communication opposite end jumps to a payment interface corresponding to the link, and then payment is finished.
In an optional embodiment of the application, the sending a payment assistant request for the order may specifically include:
displaying and/or playing the payment-for-replacement prompt message;
sending a payment withholding request aiming at the order according to a payment withholding instruction aiming at the order by a user; the payment withholding request may include: the order information and the preset communication identification associated with the voiceprint information of the user.
The payment-for-replacement prompt message can be used for prompting the user to use a payment-for-replacement mode. Assuming that the voiceprint information is the old, the payment-on-behalf prompt information may be "send to children and let children pay", and the like.
In this embodiment of the application, optionally, after the payment of the order is completed, payment completion information may be output to the user to prompt the user to complete the payment of the order.
In summary, the data processing method of the embodiment of the application supports the user to trigger the shopping process through voice, so that the operation cost of the user to log in the e-commerce APP or the e-commerce website can be saved, and the difficulty of online shopping can be further reduced.
In addition, according to the voiceprint information obtained based on the voiceprint information of the user, the order request is sent, and payment is carried out on the order. The voiceprint information has the advantages of being not easy to forget, good in anti-counterfeiting performance, not easy to forge or steal, portable, available anytime and anywhere and the like, so that the operation that a user logs in an e-commerce platform in a login mode such as password login can be saved, the payment difficulty of an order can be simplified, the acquisition difficulty of the voiceprint information is low, and the difficulty of online shopping can be reduced.
Method embodiment two
Referring to fig. 2, a flowchart illustrating steps of a second embodiment of the data processing method of the present application is shown, which may specifically include the following steps:
step 201, displaying a commodity interface corresponding to voice information under the condition that the voice information input by a user accords with a shopping triggering condition;
step 202, sending an order request for a target commodity according to the voiceprint information of the user and the information of the target commodity to obtain an order corresponding to the order request; the target commodity can be a commodity selected by the user from the commodity interface;
step 203, paying the order according to the voiceprint verification information;
with respect to the first embodiment of the method shown in fig. 2, the method of this embodiment may further include:
step 204, aiming at order logistics query information which is input by a user and is in a voice form, determining a target order corresponding to the order logistics query information according to the voiceprint information of the user;
and step 205, playing and/or displaying the logistics information corresponding to the target order.
According to the method and the device, the user can be supported to inquire the logistics information corresponding to the order through voice, namely, the user can be supported to trigger the inquiry of order logistics through voice, and therefore the difficulty and the complexity of order logistics inquiry can be reduced.
In addition, according to the method and the device, the target order corresponding to the order logistics inquiry information is determined according to the voiceprint information of the user, and the target order required by the user can be located according to the voiceprint information of the user, so that the operation cost of logging in an e-commerce APP or an e-commerce website through password or scanning by the user can be saved, and the convenience of order logistics inquiry is improved.
In this embodiment of the application, determining the target order corresponding to the order logistics inquiry information may specifically include: determining a candidate order corresponding to the voiceprint information according to a mapping relation between the voiceprint information and the order; and determining a target order from the candidate orders according to the order logistics query information.
For example, the order logistics inquiry information may be "where my order is arrived", "where my express is arrived", or the like. It is understood that the order logistics query information may include: the preset keywords such as "order", "logistics", "express", "where to go", and the like, in other words, if the language information includes the preset keywords, the determination of the target order may be triggered.
According to an embodiment, if the voiceprint information of the user corresponds to an order in the logistics process, it is indicated that the logistics object corresponding to the order is not signed by the user in the logistics process, and in this case, the logistics information corresponding to the order can be directly played and/or displayed.
According to another embodiment, if the voiceprint information of the user corresponds to a plurality of orders in the logistics process, in this case, the logistics information corresponding to the plurality of orders can be directly played and/or displayed.
In an optional embodiment of the application, the determining the target order corresponding to the order logistics inquiry information may specifically include: playing and/or displaying order information corresponding to the voiceprint information of the user; and determining a target order corresponding to the order logistics inquiry information in response to the selection operation of the user for the order information.
The method and the device for providing the voiceprint information can provide the order information corresponding to the voiceprint information for the user to select, can be suitable for the condition that the voiceprint information of the user corresponds to a plurality of orders, and particularly can be suitable for the condition that the voiceprint information of the user corresponds to a plurality of orders in the logistics process.
Optionally, the following information may be played and/or presented: "do you have M (M is a natural number) orders in the logistics process asking which one you want to inquire? "then the user's selection operation may include any of the following voice instructions: "the nearest one", "the nearest two", "all", etc. The embodiment of the present application may determine the target order according to the selection operation, and provide the logistics information of the target order to the user.
Method embodiment three
The third method embodiment can support the user to purchase the commodity through voice information in a voice communication mode.
Referring to fig. 3, a flowchart illustrating steps of a third embodiment of the data processing method in the present application is shown, which may specifically include the following steps:
301, displaying a commodity interface corresponding to the voice information under the condition that the first voice information input by the user accords with a shopping triggering condition;
the commodity interface may include: information of at least one commodity;
for example, the first voice message may be "i want to buy article a".
Step 302, playing commodity inquiry information aiming at commodities in the commodity interface;
the article inquiry information may be "find an article for you asking which one you want to buy".
Step 303, determining the target commodity according to the voice response information of the user aiming at the commodity inquiry information;
for example, the voice response message may be "first article, P-piece", and P may be a natural number.
304, displaying an order interface corresponding to the target commodity, and playing ordering inquiry information aiming at the target commodity;
the order inquiry information may be "please confirm whether to order" or the like, and the order command may be "order" or the like.
305, responding to a voice ordering instruction of the user for the target commodity, and sending an order request according to the voiceprint information of the user and the information of the target commodity;
and step 306, paying the order according to the voiceprint verification information.
In practical applications, before the payment is made for the order, the voiceprint information of the user can be determined through one or more times of identity authentication.
For example, the user's voiceprint information may be determined from the user's voiceprint information. For example, one or more times of voice information can be collected based on a communication mode, and identity authentication corresponding to the voice information is performed, so that the naturalness of the identity authentication can be improved. Optionally, the voiceprint information of the user may be determined according to the first voice information of step 301, and/or the voice response information of step 303, and/or the voice ordering instruction of step 303.
Optionally, the voice information may be collected based on an identity verification method, and identity authentication corresponding to the voice information may be performed.
For example, voiceprint authentication information can be presented and/or played; collecting second voice information of the user; and matching the voiceprint information corresponding to the second voice information with the voiceprint information of a preset identity to obtain the voiceprint information of the user.
As another example, the second authentication information may be presented and/or played; collecting image information of a user; and matching the image information with image information of a preset identity to obtain the voiceprint information of the user.
In summary, according to the data processing method of the embodiment of the application, after the user triggers the shopping process through voice, the selection of the target commodity and the submission of the order can be triggered through a voice mode, and since the pronunciation is within the capability range of the old user, the difficulty of shopping can be reduced, and the method can be further suitable for the old user with the limited capability range.
Referring to fig. 4, a schematic diagram of an interaction process between a user and a smart speaker, which may be used to complete shopping conveniently, according to an embodiment of the present application is shown. The smart speaker may include: a screen and a speaker.
The interaction process shown in fig. 4 specifically includes:
step S1, receiving the voice message of the user, i.e. the user wants to buy the washing powder, playing a response message through a loudspeaker, asking for which commodity the user wants to buy for the user, and displaying the following commodities through a screen: commercial products a1, commercial products a2, commercial products B1, commercial products B2, and the like;
step S2, receiving the voice information 'first line first' of the user, playing the response information 'good through a loudspeaker, confirming whether to place an order' as the order information, and displaying the order information such as the receiving information, the commodity information, the entry of 'submitting the order' and the like through a screen;
step S3, receiving voice information 'ordering' of a user, playing response information 'through a loudspeaker, performing voiceprint verification at present, please keep the surroundings quiet, saying' Tianmaoling 0582 'to me after a sound of a sting, and displaying' voiceprint verification code 'Tianmaoling 0582' through a screen;
step S4, receiving the voice message of the user, "tianmaoling 0582", after the voice message of the user is verified by voiceprint, playing response message "good, successful payment" through the speaker, and showing "successful payment" through the screen.
It should be noted that the response message played through the speaker may also be displayed on the screen.
Method example four
The fourth method embodiment can support the user to purchase the commodity through voice information and a touch mode.
Referring to fig. 5, a flowchart illustrating a fourth step of the data processing method according to the embodiment of the present application is shown, which may specifically include the following steps:
step 501, displaying a commodity interface corresponding to the voice information under the condition that the first voice information input by the user accords with a shopping triggering condition;
for example, the first voice message may be "i want to buy article a".
502, playing commodity inquiry information aiming at commodities in the commodity interface;
the article inquiry information may be "find an article for you asking which one you want to buy".
Step 503, determining the target commodity according to a touch selection operation of a user for the commodity in the commodity interface;
the commodity interface can be displayed through the touch screen, so that a user generates touch selection operation in the touch screen.
504, displaying an order interface corresponding to the target commodity, and playing ordering inquiry information aiming at the target commodity;
the order inquiry information may be "please confirm whether to order" or the like, and the order command may be "order" or the like.
Step 505, responding to a touch ordering instruction of the user for the target commodity, and sending an order request according to the voiceprint information of the user and the information of the target commodity;
for example, the order interface includes an order submission control, and if a trigger instruction of the user for the order submission control is received, it may be considered that an order placing instruction is received.
And step 506, paying the order according to the voiceprint verification information.
In practical applications, before the payment is performed on the order, the voiceprint information of the user may be determined through one or more times of identity authentication, which is specifically described with reference to the foregoing description of the embodiment and is not described herein again.
In summary, according to the data processing method of the embodiment of the application, after the user triggers the shopping process through voice, the selection of the target commodity and the submission of the order can be triggered in a touch mode.
Method example five
Referring to fig. 8, a flowchart illustrating a fifth step of an embodiment of a data processing method according to the present application is shown, which may specifically include the following steps:
step 801, displaying a commodity interface corresponding to voice information under the condition that the voice information input by a user accords with a shopping triggering condition;
step 802, sending an order request for a target commodity to obtain an order corresponding to the order request; the target commodity can be a commodity selected by the user from the commodity interface;
step 803, outputting voiceprint verification information;
and step 804, receiving voiceprint verification information input by a user, and paying the order under the condition that the voiceprint verification information passes verification.
The embodiment of the application can be applied to an application scene of an intelligent television or an intelligent sound box so as to improve convenience of online shopping.
In practical applications, step 803 may display and/or play the voiceprint authentication information.
Step 804 may verify the voiceprint verification information input by the user, and the corresponding verification process may include: performing a first matching on the voiceprint authentication information input by the user and the voiceprint authentication information of step 803; and performing second matching on the voiceprint information corresponding to the voiceprint verification information input by the user and the voiceprint information corresponding to the preset identity. And under the condition that the first matching result and the second matching result are both matched successfully, the voiceprint verification information is considered to pass verification, so that the order can be paid, and the payment safety is improved.
It should be noted that, for simplicity of description, the method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the embodiments are not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the embodiments. Further, those skilled in the art will also appreciate that the embodiments described in the specification are presently preferred and that no particular act is required of the embodiments of the application.
The embodiment of the application also provides a data processing device.
Referring to fig. 6, a block diagram of a data processing apparatus according to an embodiment of the present application is shown, which may specifically include the following modules:
the goods interface display module 601 is used for displaying a goods interface corresponding to the voice information under the condition that the voice information input by the user accords with the shopping triggering condition;
an order request sending module 602, configured to send an order request for a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface; and
and the order payment module 603 is configured to pay the order according to the voiceprint verification information.
Optionally, the order payment module 603 may include:
the output module is used for outputting voiceprint verification information;
the matching module is used for matching second voice information input by a user with the voiceprint verification information to obtain a corresponding matching result;
and the first order payment module is used for paying the order according to the matching result.
Optionally, the first order payment module may specifically include:
a first request sending module, configured to send a payment request for the order if the matching result is matching; the payment request may include: the information of the order and the payment object information corresponding to the voiceprint information of the user; or
A second request sending module, configured to send a payment withholding request for the order if the matching result is not matched; the payment withholding request may include: the order information and the preset communication identification.
Optionally, the second request sending module may specifically include:
the prompt module is used for displaying and/or playing the payment-for-replacement prompt information;
and the payment-for-replacement sending module is used for sending a payment-for-replacement request aiming at the order according to the payment-for-replacement instruction aiming at the order by the user.
Optionally, the apparatus may further include:
a commodity query module, configured to play commodity query information for a commodity in the commodity interface before the order request sending module 602 sends an order request for a target commodity;
and the target commodity determining module is used for determining the target commodity according to the voice response information of the user aiming at the commodity inquiry information or the touch selection operation of the user aiming at the commodity in the commodity interface.
Optionally, the order request sending module 602 may specifically include:
and the instruction triggering module is used for responding to an order placing instruction of the user for the target commodity and sending an order request according to the voiceprint information of the user and the information of the target commodity.
Optionally, the apparatus may further include:
and the order interface display module is configured to display an order interface corresponding to the target product before the order request sending module 602 sends the order request for the target product.
Optionally, the apparatus may further include:
and the order placing query module is configured to play the order placing query information for the target commodity before the order request sending module 602 sends the order request for the target commodity and after the order interface corresponding to the target commodity is displayed.
Optionally, the apparatus may further include:
the target order determining module is used for determining a target order corresponding to the order logistics inquiry information according to the voiceprint information of the user aiming at the order logistics inquiry information which is input by the user and is in a voice form;
and playing and/or displaying the logistics information corresponding to the target order.
Optionally, the target order determining module may specifically include:
the order information output module is used for playing and/or displaying the order information corresponding to the voiceprint information of the user;
and the selection determining module is used for responding to the selection operation of the user for the order information and determining the target order corresponding to the order logistics inquiry information.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
With regard to the apparatus in the above-described embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be elaborated here.
Embodiments of the application can be implemented as a system or apparatus employing any suitable hardware and/or software for the desired configuration. Fig. 7 schematically illustrates an exemplary device 1300 that may be used to implement various embodiments described above in this application.
For one embodiment, fig. 7 illustrates an exemplary apparatus 1300, which apparatus 1300 may comprise: one or more processors 1302, a system control module (chipset) 1304 coupled to at least one of the processors 1302, system memory 1306 coupled to the system control module 1304, non-volatile memory (NVM)/storage 1308 coupled to the system control module 1304, one or more input/output devices 1310 coupled to the system control module 1304, and a network interface 1312 coupled to the system control module 1306. The system memory 1306 may include: instructions 1772, the instructions 1772 being executable by the one or more processors 1302.
Processor 1302 may include one or more single-core or multi-core processors, and processor 1302 may include any combination of general-purpose processors or special-purpose processors (e.g., graphics processors, application processors, baseband processors, etc.). In some embodiments, the device 1300 can be a server, a target device, a wireless device, etc. as described above in embodiments of the present application.
In some embodiments, device 1300 may include one or more machine-readable media (e.g., system memory 1306 or NVM/storage 1308) having instructions thereon and one or more processors 1302, which in combination with the one or more machine-readable media, are configured to execute the instructions to implement the modules included in the aforementioned means to perform the actions described above in embodiments of the present application.
System control module 1304 for one embodiment may include any suitable interface controller to provide any suitable interface to at least one of processors 1302 and/or any suitable device or component in communication with system control module 1304.
System control module 1304 for one embodiment may include one or more memory controllers to provide an interface to system memory 1306. The memory controller may be a hardware module, a software module, and/or a firmware module.
System memory 1306 for one embodiment may be used to load and store data and/or instructions 1772. For one embodiment, system memory 1306 may include any suitable volatile memory, such as suitable DRAM (dynamic random access memory). In some embodiments, system memory 1306 may include: double data rate type four synchronous dynamic random access memory (DDR4 SDRAM).
System control module 1304 for one embodiment may include one or more input/output controllers to provide an interface to NVM/storage 1308 and input/output device(s) 1310.
NVM/storage 1308 for one embodiment may be used to store data and/or instructions 1382. NVM/storage 1308 may include any suitable non-volatile memory (e.g., flash memory, etc.) and/or may include any suitable non-volatile storage device(s), e.g., one or more Hard Disk Drives (HDDs), one or more Compact Disc (CD) drives, and/or one or more Digital Versatile Disc (DVD) drives, etc.
The NVM/storage 1308 may include storage resources that are physically part of the device on which the apparatus 1300 is installed or may be accessible by the device and not necessarily part of the device. For example, the NVM/storage 1308 may be accessed over a network via the network interface 1312 and/or through the input/output devices 1310.
Input/output device(s) 1310 for one embodiment may provide an interface for device 1300 to communicate with any other suitable device, and input/output devices 1310 may include communication components, audio components, sensor components, and so forth.
Network interface 1312 of one embodiment may provide an interface for device 1300 to communicate with one or more networks and/or with any other suitable apparatus, and device 1300 may communicate wirelessly with one or more components of a wireless network according to any of one or more wireless network standards and/or protocols, such as to access a wireless network based on a communication standard, such as WiFi, 2G or 3G or 4G or 5G, or a combination thereof.
For one embodiment, at least one of the processors 1302 may be packaged together with logic for one or more controllers (e.g., memory controllers) of the system control module 1304. For one embodiment, at least one of the processors 1302 may be packaged together with logic for one or more controllers of the system control module 1304 to form a System In Package (SiP). For one embodiment, at least one of the processors 1302 may be integrated on the same novelty as the logic of one or more controllers of the system control module 1304. For one embodiment, at least one of processors 1302 may be integrated on the same chip with logic for one or more controllers of system control module 1304 to form a system on a chip (SoC).
In various embodiments, apparatus 1300 may include, but is not limited to: a computing device such as a desktop computing device or a mobile computing device (e.g., a laptop computing device, a handheld computing device, a tablet, a netbook, etc.). In various embodiments, device 1300 may have more or fewer components and/or different architectures. For example, in some embodiments, device 1300 may include one or more cameras, a keyboard, a Liquid Crystal Display (LCD) screen (including a touch screen display), a non-volatile memory port, multiple antennas, a graphics chip, an Application Specific Integrated Circuit (ASIC), and speakers.
Wherein, if the display includes a touch panel, the display screen may be implemented as a touch screen display to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of the touch or slide action but also detect the duration and pressure associated with the touch or slide operation.
The present application also provides a non-transitory readable storage medium, where one or more modules (programs) are stored in the storage medium, and when the one or more modules are applied to an apparatus, the apparatus may be caused to execute instructions (instructions) of methods in the present application.
Provided in one example is an apparatus comprising: one or more processors; and, instructions stored thereon in one or more machine-readable media, which when executed by the one or more processors, cause the apparatus to perform a method as in embodiments of the present application, the method may comprise: the method shown in fig. 2 or fig. 3 or fig. 4 or fig. 5.
One or more machine-readable media are also provided in one example, having instructions stored thereon, which when executed by one or more processors, cause an apparatus to perform a method as in embodiments of the application, which may include: the method shown in fig. 2 or fig. 3 or fig. 4 or fig. 5.
The specific manner in which each module performs operations of the apparatus in the above embodiments has been described in detail in the embodiments related to the method, and will not be described in detail here, and reference may be made to part of the description of the method embodiments for relevant points.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
Embodiments of the present application are described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present application have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the true scope of the embodiments of the application.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the same element.
The foregoing detailed description has provided a data processing method, a data processing apparatus, a device, and a machine-readable medium, which are provided by the present application, and specific examples are applied herein to explain the principles and embodiments of the present application, and the descriptions of the foregoing examples are only used to help understand the method and the core ideas of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.

Claims (14)

1. A data processing method is applied to a smart sound box, and comprises the following steps:
displaying a commodity interface corresponding to first voice information under the condition that the first voice information input by a user accords with a shopping triggering condition;
sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface;
and paying the order according to the voiceprint verification information.
2. The method of claim 1, wherein said making payment for said order comprises:
outputting voiceprint verification information;
matching second voice information input by a user with the voiceprint verification information to obtain a corresponding matching result;
and paying the order according to the matching result.
3. The method of claim 2, wherein said paying for said order based on said matching comprises:
if the matching result is matching, sending a payment request aiming at the order; the payment request comprises: the information of the order and the payment object information corresponding to the voiceprint information of the user; or
If the matching result is not matched, sending a payment withholding request aiming at the order; the payment withholding request comprises the following steps: the order information and the preset communication identification.
4. The method of claim 3, wherein sending a payment by agency request for the order comprises:
displaying and/or playing the payment-for-replacement prompt message;
and sending a payment withholding request aiming at the order according to a payment withholding instruction aiming at the order by the user.
5. The method of claim 1, wherein prior to said sending an order request for a target item, the method further comprises:
playing commodity inquiry information aiming at commodities in the commodity interface;
and determining the target commodity according to the voice response information of the user aiming at the commodity inquiry information or the touch selection operation of the user aiming at the commodity in the commodity interface.
6. The method of claim 1, wherein sending the order request for the target item comprises:
and responding to an order placing instruction of the user for the target commodity, and sending an order request according to the voiceprint information of the user and the information of the target commodity.
7. The method of claim 6, wherein prior to said sending an order request for a target item, the method further comprises:
and displaying an order interface corresponding to the target commodity.
8. The method of claim 7, wherein prior to said sending an order request for a target item, the method further comprises:
and after displaying an order interface corresponding to the target commodity, playing ordering inquiry information aiming at the target commodity.
9. The method according to any one of claims 1 to 8, further comprising:
aiming at order logistics query information which is input by a user and is in a voice form, and determining a target order corresponding to the order logistics query information according to voiceprint information of the user;
and playing and/or displaying the logistics information corresponding to the target order.
10. The method according to claim 9, wherein the determining the target order corresponding to the order logistics inquiry information comprises:
playing and/or displaying order information corresponding to the voiceprint information of the user;
and responding to the selection operation of the user for the order information, and determining a target order corresponding to the order logistics inquiry information.
11. A data processing apparatus, comprising:
the goods interface display module is used for displaying a goods interface corresponding to the voice information under the condition that the voice information input by the user accords with the shopping triggering condition;
the order request sending module is used for sending an order request aiming at a target commodity so as to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface; and
and the order payment module is used for paying the order according to the voiceprint verification information.
12. An apparatus, comprising:
one or more processors; and
one or more machine-readable media having instructions stored thereon that, when executed by the one or more processors, cause the apparatus to perform the method of one or more of claims 1-10.
13. One or more machine-readable media having instructions stored thereon, which when executed by one or more processors, cause an apparatus to perform the method recited by one or more of claims 1-10.
14. A method of data processing, the method comprising:
displaying a commodity interface corresponding to the voice information under the condition that the voice information input by the user accords with a shopping triggering condition;
sending an order request aiming at a target commodity to obtain an order corresponding to the order request; the target commodity is a commodity selected by the user from the commodity interface;
outputting voiceprint verification information;
and receiving voiceprint verification information input by a user, and paying the order under the condition that the voiceprint verification information passes verification.
CN201910810256.1A 2019-08-29 2019-08-29 Data processing method, device, equipment and machine readable medium Pending CN112446753A (en)

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