CN112446633A - Comprehensive service management system - Google Patents
Comprehensive service management system Download PDFInfo
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- CN112446633A CN112446633A CN202011414712.XA CN202011414712A CN112446633A CN 112446633 A CN112446633 A CN 112446633A CN 202011414712 A CN202011414712 A CN 202011414712A CN 112446633 A CN112446633 A CN 112446633A
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- 230000009286 beneficial effect Effects 0.000 abstract description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/105—Human resources
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- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
- G06Q10/1091—Recording time for administrative or management purposes
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C1/00—Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people
- G07C1/10—Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people together with the recording, indicating or registering of other data, e.g. of signs of identity
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Abstract
The invention discloses a comprehensive service management system, which consists of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein the server comprises: the server is used for controlling the operation of the whole system; the terminal is used for attendance data acquisition and lookup; the assessment module is used for assessing service; the signal transmission module is used for transmitting data; the statistical module is used for carrying out statistics on the attendance data; the storage module is used for storing data; the invention has the beneficial effects that: the modular design improves the system operation efficiency; the service is objectively assessed through the designed assessment module and the performance integral system and the violation deduction system, a fair and fair mechanism is provided, and the condition that the assessment is not objective and fair due to human factors is prevented; through the designed data backup module, when a system fails, the whole information can be effectively restored according to the backup module, and the integrity of the data is effectively ensured.
Description
Technical Field
The invention belongs to the technical field of service management, and particularly relates to a comprehensive service management system.
Background
Since the 21 st century, China entered the Internet information era, and in people's lives, computer Internet was an indispensable important tool for people's lives. The running process of the computer internet is the process of quickly transmitting and receiving the information data, and the working efficiency is greatly improved.
With the continuous progress of computer technology in China, more and more attention is paid to the application of computer technology to a service management system, and the operation efficiency of the service management system is improved.
The existing service check is influenced by human factors, objectivity is influenced, and a comprehensive service management system is provided for better realizing service supervision and performing objective check on service.
Disclosure of Invention
The invention aims to provide a comprehensive service management system to solve the problem that the existing service assessment proposed in the background art is influenced by human factors and objectivity is influenced.
In order to achieve the purpose, the invention provides the following technical scheme: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
As a preferred technical solution of the present invention, the mobile terminal further includes a positioning module, which is disposed in the terminal and is used for positioning the position of the terminal.
As a preferred technical solution of the present invention, the terminal includes a mobile phone terminal and a PC terminal.
As a preferred technical scheme, the service is objectively assessed through a performance point system and a violation deduction system.
As a preferred technical solution of the present invention, the system further includes a data backup module, which is used for backing up data.
As a preferable technical scheme of the invention, attendance data are counted in a form of a table.
As a preferred technical solution of the present invention, the system further comprises a notification module, which is used for sending the service data of the corresponding person to the person.
As a preferable technical scheme of the invention, the signal transmission module is one of WiFi, GPRS and ZigBee.
Compared with the prior art, the invention has the beneficial effects that:
(1) the modular design improves the system operation efficiency;
(2) the service is objectively assessed through the designed assessment module and the performance integral system and the violation deduction system, a fair and fair mechanism is provided, and the condition that the assessment is not objective and fair due to human factors is prevented;
(3) through the designed data backup module, when a system fails, the whole information can be effectively restored according to the backup module, and the integrity of the data is effectively ensured.
Drawings
FIG. 1 is a system diagram of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Example 1
Referring to fig. 1, the present invention provides a technical solution: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup; the terminal is a mobile phone terminal;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data; the signal transmission module is a WiFi module;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
In this embodiment, preferably, the mobile terminal further includes a positioning module, and the positioning module is disposed in the terminal and is used for positioning a position of the terminal.
In the embodiment, preferably, the service is objectively assessed through a performance point system and a violation deduction system, a fair and fair mechanism is provided, and assessment inaccurately and fairly caused by human factors is prevented.
The system realizes five state management of on duty, busy on duty, idle on duty, off duty and off duty, and realizes stage management of service execution, service tracking and service supervision.
Example 2
Referring to fig. 1, the present invention provides a technical solution: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup; the terminal comprises a mobile phone end and a PC end;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data; the signal transmission module is a GPRS module;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
In this embodiment, preferably, the mobile terminal further includes a positioning module, and the positioning module is disposed in the terminal and is used for positioning a position of the terminal.
In the embodiment, preferably, the service is objectively assessed through a performance point system and a violation deduction system, a fair and fair mechanism is provided, and assessment inaccurately and fairly caused by human factors is prevented.
In this embodiment, it is preferable that the data backup device further includes a data backup module, where the data backup module is configured to backup data, and when a fault occurs, the data backup device can effectively restore the whole information according to the backup module, so as to effectively ensure integrity of the data.
The system realizes five state management of on duty, busy on duty, idle on duty, off duty and off duty, and realizes stage management of service execution, service tracking and service supervision.
Example 3
Referring to fig. 1, the present invention provides a technical solution: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup; the terminal comprises a mobile phone end and a PC end;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data; the signal transmission module is a ZigBee module;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
In this embodiment, preferably, the mobile terminal further includes a positioning module, and the positioning module is disposed in the terminal and is used for positioning a position of the terminal.
In the embodiment, preferably, the service is objectively assessed through a performance point system and a violation deduction system, a fair and fair mechanism is provided, and assessment inaccurately and fairly caused by human factors is prevented.
In this embodiment, it is preferable that the data backup device further includes a data backup module, where the data backup module is configured to backup data, and when a fault occurs, the data backup device can effectively restore the whole information according to the backup module, so as to effectively ensure integrity of the data.
The system realizes five state management of on duty, busy on duty, idle on duty, off duty and off duty, and realizes stage management of service execution, service tracking and service supervision.
Example 4
Referring to fig. 1, the present invention provides a technical solution: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup; the terminal comprises a mobile phone end and a PC end;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data; the signal transmission module is a WiFi module;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
In this embodiment, preferably, the mobile terminal further includes a positioning module, and the positioning module is disposed in the terminal and is used for positioning a position of the terminal.
In the embodiment, preferably, the service is objectively assessed through a performance point system and a violation deduction system, a fair and fair mechanism is provided, and assessment inaccurately and fairly caused by human factors is prevented.
In this embodiment, it is preferable that the data backup device further includes a data backup module, where the data backup module is configured to backup data, and when a fault occurs, the data backup device can effectively restore the whole information according to the backup module, so as to effectively ensure integrity of the data.
In this embodiment, preferably, the attendance data is counted in a form of a table, so that the attendance data is conveniently checked.
The system realizes five state management of on duty, busy on duty, idle on duty, off duty and off duty, and realizes stage management of service execution, service tracking and service supervision.
Example 5
Referring to fig. 1, the present invention provides a technical solution: a comprehensive service management system is composed of a server, a terminal, an assessment module, a signal transmission module, a statistic module and a storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup; the terminal comprises a mobile phone end and a PC end;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data; the signal transmission module is one of WiFi, GPRS and ZigBee;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
In this embodiment, preferably, the mobile terminal further includes a positioning module, and the positioning module is disposed in the terminal and is used for positioning a position of the terminal.
In the embodiment, preferably, the service is objectively assessed through a performance point system and a violation deduction system, a fair and fair mechanism is provided, and assessment inaccurately and fairly caused by human factors is prevented.
In this embodiment, it is preferable that the data backup device further includes a data backup module, where the data backup module is configured to backup data, and when a fault occurs, the data backup device can effectively restore the whole information according to the backup module, so as to effectively ensure integrity of the data.
In this embodiment, preferably, the attendance data is counted in a form of a table, so that the attendance data is conveniently checked.
In this embodiment, it is preferable that the system further includes a notification module, and the notification module is configured to send the service data of the corresponding person to the person, so as to facilitate the person to further verify the service data.
The system realizes five state management of on duty, busy on duty, idle on duty, off duty and off duty, and realizes stage management of service execution, service tracking and service supervision.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (8)
1. The utility model provides a comprehensive service management system which characterized in that comprises server, terminal, examination module, signal transmission module, statistics module, storage module, wherein:
the server is used for controlling the operation of the whole system;
the terminal is used for attendance data acquisition and lookup;
the assessment module is used for assessing service;
the signal transmission module is used for transmitting data;
the statistical module is used for carrying out statistics on the attendance data;
the storage module is used for storing data.
2. A comprehensive service management system as claimed in claim 1, wherein: the terminal also comprises a positioning module, wherein the positioning module is arranged in the terminal and is used for positioning the position of the terminal.
3. A comprehensive service management system as claimed in claim 1, wherein: the terminal comprises a mobile phone end and a PC end.
4. A comprehensive service management system as claimed in claim 1, wherein: and objectively evaluating the service through a performance point system and an illegal deduction system.
5. A comprehensive service management system as claimed in claim 1, wherein: the system also comprises a data backup module which is used for backing up the data.
6. A comprehensive service management system as claimed in claim 1, wherein: and the attendance data is counted in a form of a table.
7. A comprehensive service management system as claimed in claim 1, wherein: a notification module is also included for sending service data corresponding to the individual.
8. A comprehensive service management system as claimed in claim 1, wherein: the signal transmission module is one of WiFi, GPRS and ZigBee.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011414712.XA CN112446633A (en) | 2020-12-03 | 2020-12-03 | Comprehensive service management system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011414712.XA CN112446633A (en) | 2020-12-03 | 2020-12-03 | Comprehensive service management system |
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| CN112446633A true CN112446633A (en) | 2021-03-05 |
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Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104200536A (en) * | 2014-09-09 | 2014-12-10 | 青岛亿联信息科技有限公司 | Attendance-checking system and attendance-checking method based on wechat platform |
| CN104992273A (en) * | 2015-06-25 | 2015-10-21 | 博康智能信息技术有限公司 | Automatic assessment method and system for service post |
| CN105303366A (en) * | 2015-10-21 | 2016-02-03 | 华实信息技术（天津）有限公司 | Outworker management system |
| CN108304987A (en) * | 2017-12-20 | 2018-07-20 | 新疆华电喀什热电有限责任公司 | The method for building up and system of crew's achievement performance appraisal information system |
| CN110363507A (en) * | 2019-07-22 | 2019-10-22 | 黄淮学院 | A kind of enterprise's Work attendance management system |
| CN110428214A (en) * | 2019-06-27 | 2019-11-08 | 合肥革绿信息科技有限公司 | A kind of duties management system based on positioning statistics |
-
2020
- 2020-12-03 CN CN202011414712.XA patent/CN112446633A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104200536A (en) * | 2014-09-09 | 2014-12-10 | 青岛亿联信息科技有限公司 | Attendance-checking system and attendance-checking method based on wechat platform |
| CN104992273A (en) * | 2015-06-25 | 2015-10-21 | 博康智能信息技术有限公司 | Automatic assessment method and system for service post |
| CN105303366A (en) * | 2015-10-21 | 2016-02-03 | 华实信息技术（天津）有限公司 | Outworker management system |
| CN108304987A (en) * | 2017-12-20 | 2018-07-20 | 新疆华电喀什热电有限责任公司 | The method for building up and system of crew's achievement performance appraisal information system |
| CN110428214A (en) * | 2019-06-27 | 2019-11-08 | 合肥革绿信息科技有限公司 | A kind of duties management system based on positioning statistics |
| CN110363507A (en) * | 2019-07-22 | 2019-10-22 | 黄淮学院 | A kind of enterprise's Work attendance management system |
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Application publication date: 20210305 |
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