CN112445941A - Method and system for handling broadband service - Google Patents

Method and system for handling broadband service Download PDF

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CN112445941A
CN112445941A CN202011307253.5A CN202011307253A CN112445941A CN 112445941 A CN112445941 A CN 112445941A CN 202011307253 A CN202011307253 A CN 202011307253A CN 112445941 A CN112445941 A CN 112445941A
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徐建国
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Beijing Si Tech Information Technology Co Ltd
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Abstract

The invention discloses a method and a system for handling broadband services, wherein the method comprises the following steps: constructing service dimensions according to broadband services, wherein the service dimensions comprise a first dimension and a second dimension; acquiring a first dimension, and matching a rule packet according to the first dimension; matching a decision according to the rule packet; and acquiring a second dimension according to the first dimension and the decision, and generating data for handling corresponding services. The rule package and the decision are matched through the preset rule package and the decision through the first dimension, the decision obtains the second dimension and the value thereof according to the first dimension, data for handling corresponding services are generated according to the first dimension and the second dimension, and the step of entering the second dimension is favorably reduced by establishing the association between the first dimension and the second dimension, so that the service handling efficiency is improved, and the second dimension entering error can be avoided.

Description

Method and system for handling broadband service
Technical Field
The invention relates to the technical field of communication, in particular to a method and a system for handling broadband services.
Background
The broadband service is an access service for providing high-speed access to the internet for users, and the users can access the broadband network through ADSL or optical fibers to realize high-speed surfing on the internet. The broadband service has the characteristic of diversity, the service content is rich and diverse in form, and the equipment is not limited to the mobile phone terminal, such as broadband access, charge, bandwidth, installation address, terminal equipment, ONU model and the like. Therefore, in the prior art, handling a broadband service requires more information to be entered or selected at the front end, the workload is large, and quick response cannot be performed, so that the handling efficiency is low, and the situation of entry errors is easy to occur. Eventually, the business is transacted repeatedly or many times, and the transaction experience of the user is low.
Disclosure of Invention
Aiming at the technical problems in the prior art, the invention provides a method and a system for handling broadband services, wherein the acquired first dimension is matched with a preset decision, and the second dimension is acquired, so that the workload is reduced, and the working efficiency is improved.
The invention discloses a method for handling broadband services, which comprises the following steps: constructing service dimensions according to broadband services, wherein the service dimensions comprise a first dimension and a second dimension; acquiring a first dimension, and matching a rule packet according to the first dimension; matching a decision according to the rule packet; and acquiring a second dimension according to the first dimension and the decision, and generating data for handling corresponding services.
Preferably, the first dimension is obtained from the front end, and the rule package and the decision are matched for the first dimension in sequence from the rear end.
Preferably, the present invention further comprises a method for handling broadband services according to the attribute constraint configuration table:
matching a first execution method in a decision with the first dimension;
based on the first execution method, obtaining a value of a second dimension from the attribute constraint configuration table;
and generating data for handling the corresponding service according to the second dimension.
Preferably, the first dimension is a tariff, the second dimension is a broadband rate, and the method for modifying the broadband rate includes;
matching a method for acquiring the broadband rate in decision making by taking the charge as a condition;
based on the method for obtaining the broadband rate, obtaining the broadband rate corresponding to the tariff from an attribute constraint configuration table;
generating service data for modifying the broadband rate according to the broadband rate;
and sending the service data to a BOSS system, and modifying the broadband rate by the BOSS system.
Preferably, the first dimension is an installation address, the second dimension is an access terminal device, and the method for broadband door-to-door installation includes:
matching a broadband installation rule packet according to the installation address;
matching to an installation decision according to the broadband installation rule package;
matching an access mode of an installation address in an installation decision on the condition of the installation address;
and arranging constructors to carry corresponding access terminal equipment to construct at the installation address based on the access mode.
Preferably, the method of the present invention further comprises the method of obtaining the access mode according to the address code:
setting an address code according to the installation address;
according to the address code, matching the broadband installation rule packet and the installation decision in sequence;
and matching the access mode to the installation address in the installation decision by taking the address code as a condition.
Preferably, the method of the present invention further comprises a method of installing a gateway according to tariff matching:
matching to a broadband installation rule package according to the tariff;
matching the installation rule according to the broadband installation rule package;
matching to an installation decision based on the installation rule,
matching the rate of the broadband in the decision by taking the charge as a condition;
and arranging constructors to carry corresponding gateway equipment based on the broadband rate.
Preferably, the construction method from dimension to decision configuration relationship comprises:
establishing a dimension rule package relation table, wherein keys of the dimension rule relation table comprise dimensions and a rule package ID;
building a rule package and a rule configuration table, wherein keys of the rule package and the rule configuration table comprise a rule package ID and a rule ID;
and constructing a decision configuration table, wherein keys of the decision configuration table comprise a rule ID, a decision data condition value and a decision data result value.
The invention also provides a system for implementing the broadband service handling method, which comprises the following steps: the service dimension establishing method comprises a dimension module, a matching module and a decision module, wherein the dimension module is used for establishing service dimensions according to broadband services, and the service dimensions comprise a first dimension and a second dimension; the matching module is used for matching a rule package according to the acquired first dimension and matching a decision according to the rule package; and the decision module is used for generating data for handling corresponding services according to the dimensionality and the decision.
Preferably, the system of the present invention further comprises an attribute constraint configuration table, keys of the attribute constraint configuration table comprise a first dimension and a second dimension, and the decision module is configured to match a first execution method in a decision with the first dimension; based on the first execution method, obtaining a value of a second dimension from the attribute constraint configuration table; and generating data for handling the corresponding service according to the second dimension.
Compared with the prior art, the invention has the beneficial effects that: the rule package and the decision are matched through the preset rule package and the decision through the first dimension, the decision obtains the second dimension and the value thereof according to the first dimension, data for handling corresponding services are generated according to the first dimension and the second dimension, and the step of entering the second dimension is favorably reduced by establishing the association between the first dimension and the second dimension, so that the service handling efficiency is improved, and the second dimension entering error can be avoided.
Drawings
FIG. 1 is a flow diagram of a method of broadband service handling of the present invention;
FIG. 2 is a flow diagram of a method for handling broadband services according to an attribute constraint configuration table;
FIG. 3 is a flow chart of a method of modifying a wideband rate;
FIG. 4 is a flow chart of a method of broadband door-on installation;
FIG. 5 is a flow chart of a method of obtaining access based on address coding;
FIG. 6 is a flow chart of a method of installing a gateway based on tariff matching;
FIG. 7 is a flow chart of a method of construction of a relationship from dimension to decision configuration;
FIG. 8 is a logical block diagram of the system of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
The invention is described in further detail below with reference to the attached drawing figures:
a method for handling broadband services, as shown in fig. 1, the method comprising:
step 101: and constructing service dimensions according to the broadband service, wherein the service dimensions comprise a first dimension and a second dimension.
Step 102: and acquiring a first dimension, and matching a rule packet according to the first dimension.
Where the value of the first dimension can be entered from the front-end, typically in a broadband services office, provided by the user.
Step 103: and matching a decision according to the rule packet.
The rule package is a set of rules, the first dimension may be matched by a rule package ID, and the rule package is matched with the decision by the rule ID.
Step 104: and acquiring a second dimension according to the first dimension and the decision, and generating data for handling corresponding services.
The first dimension may be obtained from a front end, the rule package and the decision are matched for the first dimension in sequence from a back end, and a second dimension is obtained.
According to the method, the rule package and the decision are matched through the first dimension through the preset rule package and the decision, the decision obtains the second dimension and the value thereof according to the first dimension, data for handling the corresponding service are generated according to the first dimension and the second dimension, and the step of entering the second dimension is favorably reduced by establishing the association between the first dimension and the second dimension, so that the service handling efficiency is improved, and the second dimension entering error can be avoided.
Example 1
As shown in fig. 2, the present embodiment provides a method for handling broadband services according to an attribute constraint configuration table:
step 201: matching a first execution method in a decision with the first dimension. Specifically, the first dimension matches the rule package and the decision in sequence. A first dimension and a first execution method may be preset in the decision, and the first execution method may be matched and executed through the first dimension.
Step 202: and acquiring the value of the second dimension from the attribute constraint configuration table based on the first execution method. And presetting values of a first dimension and a second dimension in the attribute constraint configuration table. Namely, based on the first execution method, the value of the second dimension is obtained by taking the first dimension as the matching condition.
Step 203: and generating data for handling the corresponding service according to the second dimension.
The first dimension and the second dimension are maintained by setting the relationship between the first dimension and the second dimension in the attribute constraint configuration table.
As shown in fig. 3, the example of modifying the broadband rate is described, where the first dimension is a tariff, the second dimension is the broadband rate, and the method for modifying the broadband rate includes;
step 301: and matching the method for acquiring the broadband rate in decision based on the tariff.
Step 302: based on the method for obtaining the broadband rate, the broadband rate corresponding to the tariff is obtained from an attribute constraint configuration table.
Step 303: and generating service data for modifying the broadband rate according to the broadband rate.
Step 304: and sending the service data to a BOSS system, and modifying the broadband rate by the BOSS system.
In a specific embodiment, when handling the broadband service with constant charge and improved broadband rate, the method of the invention queries the broadband rate corresponding to the charge in the attribute constraint configuration table at the back end to automatically update the broadband rate. The conditions of same charge and different packages are avoided; meanwhile, the condition that the package needs to be revised by going to a business hall under the condition of the same charge is avoided.
Example 2
The present embodiments provide a method of broadband door-on-door installation.
As shown in fig. 4, the first dimension is an installation address, the second dimension is an access terminal device, and the method for broadband door-to-door installation includes:
step 401: and matching the broadband installation rule packet according to the installation address.
Step 402: and matching the installation decision according to the broadband installation rule packet.
Step 403: and matching the access mode of the installation address in the installation decision by taking the installation address as a condition.
Step 404: and arranging constructors to carry corresponding access terminal equipment to construct at the installation address based on the access mode.
The general broadband access method includes: FTTB, ADSL and the like, different access modes, different access terminal devices such as optical modems or ADSL modems are adopted, and the access modes are usually preset in the regional basic network laying of the installation addresses. The workload of the broadband front end is reduced by establishing the association between the installation address and the access mode and the association with the access terminal equipment.
In a specific embodiment, as shown in fig. 5, a method for acquiring an access mode according to an address code:
step 501: and setting an address code according to the installation address.
Step 502: and according to the address code, sequentially matching the broadband installation rule packet and the installation decision.
Step 503: and matching the access mode to the installation address in the installation decision by taking the address code as a condition.
The installation address sending and recording modes are various, and in the recording process, the representation modes are different, such as the representation differences of a No. 4 building, a 4 building and 4 blocks. Different expressions are usually stored as different addresses, and the invention sets address codes for the installation addresses in advance, and prevents the input difference of the addresses through the address codes.
As shown in fig. 6, the present invention may further include a method of installing a gateway according to tariff matching:
step 601: and matching to a broadband installation rule package according to the tariff.
Step 602: and matching the installation rule according to the broadband installation rule package.
Step 603: and matching the installation rules to installation decisions.
Step 604: the rate of the wideband is matched in the decision making conditional on the tariff.
Step 605: and arranging constructors to carry corresponding gateway equipment based on the broadband rate.
If the tariff purchased by the user is 100M broadband tariff, the broadband rate is matched to be 100M through the tariff, and the rate supported by the gateway equipment carried by the installation constructor is more than 100M.
In a specific embodiment, as shown in fig. 7, the method for constructing the relationship from the dimension to the decision configuration includes:
701: establishing a dimension rule package relation table, wherein keys of the dimension rule relation table comprise dimensions and rule package IDs, and the following table shows that:
Figure BDA0002788669330000061
wherein, the configuration table of the dimension is shown as the following table:
name of field Type (length) Field description
ELEM_CODE Product coding Dimension coding
ELEM_NAME Dimension name
ELEM_TYPE Dimension type
ELEM_STYLE Dimensional pattern
ELEMVALUE_SRCTABLE Dimension data source table name
VALUE_FIELD Value field
NAME_FIELD Display field
WHERE_CLAUSE Data query constraints
GET_ORDER_VALUE_SQL Obtaining a business data script
CREATE_TIME Creation time
CREATE_NAME Creators
DEL_FLAG Delete mark
The configuration of the rule package is shown in the following table:
Figure BDA0002788669330000062
Figure BDA0002788669330000071
and matching the ID of the rule packet in the dimension rule relation table according to the dimension.
Step 702: constructing a rule package and a rule configuration table, wherein keys of the rule package and the rule configuration table comprise a rule package ID and a rule ID, and the rule package ID and the rule ID are used for matching the rule package with the rule, and the following table shows that:
name of field Type (length) Field description
RULE_ID Rule ID
RULE_CODE Rule encoding
RULE_NAME Rule name
RULE_DESC Rule description
RULE_VERSION Rule versions
PACKAGE_ID Rule packet ID
PACKAGE_NAMESPACE Rule package namespace
CREATE_TIME Creation time
CREATE_NAME Creators
DEL_FLAG Delete mark
Step 703: constructing a decision configuration table, wherein keys of the decision configuration table comprise rule IDs, decision data condition values and decision data result values, matching decisions through the rule IDs, and taking values of a first dimension as the decision data condition values, as shown in the following table:
Figure BDA0002788669330000072
Figure BDA0002788669330000081
the invention carries out configuration by a mode of a back-end configuration table, and only needs to modify the configuration table of the back end to develop the quick response support when modifying the broadband service, thereby reducing the workload of development and maintenance.
The present invention also provides a system for implementing the above method, as shown in fig. 8, comprising a dimension module 1, a matching module 2 and a decision module 3,
the dimension module 1 is used for constructing service dimensions according to broadband services, wherein the service dimensions comprise a first dimension and a second dimension;
the matching module 2 is used for matching the rule packet according to the acquired first dimension and matching a decision according to the rule packet;
and the decision module 3 is used for generating data for handling corresponding services according to the dimensionality and the decision.
The system of the invention also comprises an attribute constraint configuration table 4, keys of the attribute constraint configuration table 4 comprise a first dimension and a second dimension, and the decision module 3 is used for matching a first execution method in decision with the first dimension; based on the first execution method, obtaining a value of a second dimension from the attribute constraint configuration table; and generating data for handling the corresponding service according to the second dimension.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

1. A method for broadband service handling, the method comprising:
constructing service dimensions according to broadband services, wherein the service dimensions comprise a first dimension and a second dimension;
acquiring a first dimension, and matching a rule packet according to the first dimension;
matching a decision according to the rule packet;
and acquiring a second dimension according to the first dimension and the decision, and generating data for handling corresponding services.
2. A method for broadband service transaction according to claim 1, wherein the first dimension is obtained from a front end, and rule packages and decisions are matched for the first dimension in sequence from a back end.
3. A method for handling broadband services according to claim 1, further comprising the step of handling broadband services according to an attribute constraint configuration table:
matching a first execution method in a decision with the first dimension;
based on the first execution method, obtaining a value of a second dimension from the attribute constraint configuration table;
and generating data for handling the corresponding service according to the second dimension.
4. A method for handling broadband services according to claim 3, wherein the first dimension is tariff, the second dimension is broadband rate, and the method of modifying broadband rate comprises;
matching a method for acquiring the broadband rate in decision making by taking the charge as a condition;
based on the method for obtaining the broadband rate, obtaining the broadband rate corresponding to the tariff from an attribute constraint configuration table;
generating service data for modifying the broadband rate according to the broadband rate;
and sending the service data to a BOSS system, and modifying the broadband rate by the BOSS system.
5. A method for broadband service transaction according to claim 1 or 4, further comprising a method of tariff matching for installing a gateway:
matching to a broadband installation rule package according to the tariff;
matching the installation rule according to the broadband installation rule package;
matching to an installation decision based on the installation rule,
matching the rate of the broadband in the decision by taking the charge as a condition;
and arranging constructors to carry corresponding gateway equipment based on the broadband rate.
6. A method for broadband service transaction according to claim 1, wherein the first dimension is an installation address, the second dimension is an access terminal device, and the method for broadband door-to-door installation comprises:
matching a broadband installation rule packet according to the installation address;
matching to an installation decision according to the broadband installation rule package;
matching an access mode of an installation address in an installation decision on the condition of the installation address;
and arranging constructors to carry corresponding access terminal equipment to construct at the installation address based on the access mode.
7. A method for handling broadband services according to claim 6, further comprising the step of:
setting an address code according to the installation address;
according to the address code, matching the broadband installation rule packet and the installation decision in sequence;
and matching the access mode to the installation address in the installation decision by taking the address code as a condition.
8. A method for broadband service transaction according to claim 1, wherein the method for constructing the relationship from dimension to decision configuration comprises:
establishing a dimension rule package relation table, wherein keys of the dimension rule relation table comprise dimensions and a rule package ID;
building a rule package and a rule configuration table, wherein keys of the rule package and the rule configuration table comprise a rule package ID and a rule ID;
and constructing a decision configuration table, wherein keys of the decision configuration table comprise a rule ID, a decision data condition value and a decision data result value.
9. A system for implementing the broadband service transaction method of any one of claims 1 to 8, the system comprising:
a dimension module, a matching module and a decision module,
the dimension module is used for constructing service dimensions according to broadband services, and the service dimensions comprise a first dimension and a second dimension;
the matching module is used for matching a rule package according to the acquired first dimension and matching a decision according to the rule package;
and the decision module is used for generating data for handling corresponding services according to the dimensionality and the decision.
10. The system of claim 9, further comprising an attribute constraint configuration table,
the keys of the attribute constraint configuration table include a first dimension and a second dimension,
the decision module is used for matching a first execution method in a decision with the first dimension;
based on the first execution method, obtaining a value of a second dimension from the attribute constraint configuration table;
and generating data for handling the corresponding service according to the second dimension.
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