CN112365206A - Express scanning data return abnormity early warning method and device - Google Patents
Express scanning data return abnormity early warning method and device Download PDFInfo
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Abstract
The application provides an express scanning data return abnormity early warning method and device, and the method comprises the following steps: acquiring early warning item configuration information of a website, wherein an early warning receiver is determined by an early warning level; generating early warning events at fixed time according to the timed task information, acquiring waybill data corresponding to early warning items of early warning levels, and determining early warning levels of the early warning events according to the waybill data and early warning rules; and detecting whether the early warning event meets the issuing condition or not according to the early warning level, and if the early warning event meets the issuing condition, sending the early warning event to an early warning receiver. By setting a timing task, waybill data of early warning items such as arrival scanning, delivery scanning, departure scanning and sign-in scanning of a website level and/or an attendant level of a certain website are monitored, whether the scanning data of the early warning item is not returned in time or not is judged according to early warning rules, early warning can be timely carried out, and emergency treatment can be conveniently carried out by related responsible persons.
Description
Technical Field
The application relates to the technical field of information processing, in particular to an express scanning data return abnormity early warning method and device, electronic equipment and a computer readable storage medium.
Background
The express industry in China develops rapidly, the express parcel volume exceeds the sum of developed economic bodies of America, Japan, Europe and the like, and along with the rapid growth of many years, the express has become an important infrastructure of Chinese cities.
The express delivery rapid development process also brings certain problems, the whole life cycle of one express delivery receipt is subject to a plurality of circulation nodes, so that the delivery receipt needs to be scanned and read at each key node, and then the scanned data is transmitted back to the express delivery company so as to facilitate corresponding responsibility division. In the process of returning the fast scanning data, various unpredictable conditions such as abnormal service of an uploading port and a receiving port of a server, network connection interruption, equipment failure and the like inevitably occur, so that the scanning data cannot be returned in time, service delay is caused, customer complaints are caused, and meanwhile, the network points are penalized due to the fact that the timeliness does not reach the standard. Therefore, it is necessary to provide an early warning method for the exception of returning the express scanning data, which monitors whether the scanning data is not returned in time, and can timely warn the corresponding responsible person when the data is not returned in time.
Disclosure of Invention
The application aims to provide an express scanning data return abnormity early warning method and device, electronic equipment and a computer readable storage medium, whether scanning data at an express terminal is not returned in time is monitored, and corresponding responsible persons can be warned in time when the scanning data is not returned in time.
The purpose of the application is realized by adopting the following technical scheme:
in a first aspect, the present application provides an express scanning data return anomaly early warning method, where the method includes: acquiring early warning item configuration information of a website, wherein the early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information and an early warning receiver, the early warning level is a website level or a serviceman level, the early warning item is an arrival scanning, a dispatch scanning, a departure scanning or a sign-off scanning, and the early warning receiver is determined by the early warning level; generating an early warning event according to the timed task information at a fixed time, acquiring waybill data corresponding to the early warning item of the early warning hierarchy, and determining an early warning level of the early warning event according to the waybill data and the early warning rule; and detecting whether the early warning event meets an issuing condition or not according to the early warning grade, and if so, sending the early warning event to the early warning receiver. The technical scheme has the advantages that by means of setting a timing task, waybill data of early warning items such as arrival scanning, dispatch scanning, departure scanning and sign-off scanning of a website level and/or an operator level of a certain website are monitored, whether the scanning data of the early warning items are not returned in time or not is judged according to early warning rules, early warning can be timely carried out, and emergency treatment can be conveniently carried out by related responsible persons.
In some optional embodiments, determining, by the alert hierarchy, a manner of the alert recipient includes: when the early warning level is a website level, determining a website responsible person of the website as the early warning receiver; and when the early warning hierarchy is an operator hierarchy, determining the network node responsible person and an operator corresponding to the waybill data as the early warning receiver. The technical scheme has the beneficial effects that the early warning receiver is determined according to the early warning level, so that the early warning event is issued to the corresponding early warning event responsible person, and the responsible person can conveniently carry out emergency treatment.
In some optional embodiments, the determining an early warning level of the early warning event according to the waybill data and the early warning rule includes: acquiring the waybill amount x in a preset time period of the current day and the average daily waybill amount y in the preset time period of a preset history cycle according to the waybill data, wherein the starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle takes days as a unit, and the number of days contained in the preset history cycle is not less than one day; calculating p ═ (x-y)/y × 100% from the shipping amount x and the daily average shipping amount y; if P is greater than or equal to P0Determining that the early warning level is normal; if P < P0Then the early warning level is determined to be abnormal. The technical scheme has the beneficial effects that the corresponding data in the historical period is used as a reference object, and whether the daily freight note quantity is reduced in amplitude in a larger proportion relative to the daily average freight note quantity in the historical period is judged, so that whether the situation that the scanning data of the early warning item is not returned in time during returning is judged.
In some alternative embodiments, if P < P0Determining that the early warning level is abnormal, including: if P1≤P<P0Then ensureDetermining the early warning grade to be slight; if P2≤P<P1If yes, determining that the early warning level is medium; if P3≤P<P2Determining that the early warning level is serious; if P is more than or equal to-100 percent and less than P3Then the early warning level is determined to be very severe. The technical scheme has the beneficial effects that the early warning level is further subdivided into four early warning levels when the early warning level is abnormal, and the severity of the scanning data which is not returned in time is intuitively reflected.
In some alternative embodiments, P0=0,P1=-10%,P2=-30%,P3-80%. The technical scheme has the beneficial effects that the inventor obtains P through a large amount of practices0~P3The setting values are respectively 0, -10%, -30%, -80%, which can be more close to the requirement in practical application.
In some optional embodiments, the detecting whether the warning event meets a delivery condition according to the warning level includes: when the early warning level is normal, determining that the early warning event does not meet the issuing condition; and when the early warning level is abnormal, determining that the early warning event meets the issuing condition. The technical scheme has the advantages that the severity of the scanning data which is not returned in time is reflected through the early warning grade, and whether the issuing condition is met or not is determined according to the severity, so that the early warning process is more scientific and reasonable.
In some optional embodiments, the sending the warning event to the warning receiver if the delivery condition is met includes: if the issuing condition is met, detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct; and if the configuration condition of the receiver is met, sending the early warning event to the early warning receiver. The technical scheme has the advantages that the configuration of the early warning receiver is detected, and the early warning event is prevented from being issued to a wrong website or a wrong responsible person.
In some optional embodiments, the configuration information of the early warning item further includes an early warning manner, and the early warning manner includes at least one of the following: push in application, short message push and telephone notification; if the issuing condition is met, the early warning event is sent to the early warning receiver, and the method comprises the following steps: and if the issuing condition is met, sending the early warning event to the early warning receiver according to the early warning mode. The technical scheme has the beneficial effects that the modes of push in application, short message push, telephone notification and the like can be flexibly selected according to the requirements in practical application, and the early warning event is issued to a responsible person.
In some optional embodiments, if the delivery condition is satisfied, sending the warning event to the warning receiver according to the warning manner includes: if the issuing condition is met, detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available; and if the early warning mode configuration condition is met, sending the early warning event to the early warning receiver according to the early warning mode. The technical scheme has the advantages that the configuration of the early warning mode is detected, and the condition that the responsible person cannot be warned in time due to the wrong configuration of the early warning mode is reduced.
In a second aspect, the application provides an abnormal early warning device of express delivery scanning data passback, its characterized in that, the device includes: the system comprises a configuration module, a data processing module and a data processing module, wherein the configuration module is used for acquiring early warning item configuration information of a website, the early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information and an early warning receiver, the early warning level is a website level or a serviceman level, the early warning item is an arrival scanning, a delivery scanning, a departure scanning or a sign-off scanning, and the early warning receiver is determined by the early warning level; the generating module is used for generating early warning events according to the timed task information in a timed mode, acquiring waybill data corresponding to the early warning items of the early warning hierarchy, and determining early warning levels of the early warning events according to the waybill data and the early warning rules; and the issuing module is used for detecting whether the early warning event meets issuing conditions according to the early warning grade, and if the early warning event meets the issuing conditions, the early warning event is sent to the early warning receiver.
In some optional embodiments, the configuration module is further configured to: when the early warning level is a website level, determining a website responsible person of the website as the early warning receiver; and when the early warning hierarchy is an operator hierarchy, determining the network node responsible person and an operator corresponding to the waybill data as the early warning receiver.
In some optional embodiments, the generating module is further configured to: acquiring the waybill amount x in a preset time period of the current day and the average daily waybill amount y in the preset time period of a preset history cycle according to the waybill data, wherein the starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle takes days as a unit, and the number of days contained in the preset history cycle is not less than one day; calculating p ═ (x-y)/y × 100% from the shipping amount x and the daily average shipping amount y; if P is greater than or equal to P0Determining that the early warning level is normal; if P < P0Then the early warning level is determined to be abnormal.
In some optional embodiments, the issuing module is further configured to: when the early warning level is normal, determining that the early warning event does not meet the issuing condition; and when the early warning level is abnormal, determining that the early warning event meets the issuing condition.
In some optional embodiments, the generating module is further configured to: if P1≤P<P0Determining that the early warning level is slight; if P2≤P<P1If yes, determining that the early warning level is medium; if P3≤P<P2Determining that the early warning level is serious; if P is more than or equal to-100 percent and less than P3Then the early warning level is determined to be very severe.
In some alternative embodiments, P0=0,P1=-10%,P2=-30%,P3=-80%。
In some optional embodiments, the issuing module is further configured to: if the issuing condition is met, detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct; and if the configuration condition of the receiver is met, sending the early warning event to the early warning receiver.
In some optional embodiments, the configuration information of the early warning item further includes an early warning manner, and the early warning manner includes at least one of the following: push in application, short message push and telephone notification; the issuing module is also used for: and if the issuing condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
In some optional embodiments, the issuing module is further configured to: if the issuing condition is met, detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available; and if the early warning mode configuration condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
In a third aspect, the present application provides an electronic device comprising a memory and a processor, the memory storing a computer program, the processor implementing the steps of any of the above methods when executing the computer program.
In a fourth aspect, the present application provides a computer-readable storage medium storing a computer program which, when executed by a processor, implements the steps of any of the methods described above.
Drawings
The present application is further described below with reference to the drawings and examples.
Fig. 1 is a schematic flowchart of an early warning method for returning an exception of express scanning data according to an embodiment of the present application;
fig. 2 is a schematic flowchart of determining an early warning level according to an embodiment of the present disclosure;
fig. 3 is a schematic flowchart of further subdividing the warning level when the warning level is abnormal according to an embodiment of the present application;
fig. 4 is a schematic flowchart of an early warning method for returning an exception of express scanning data according to an embodiment of the present application;
fig. 5 is a schematic flowchart of an early warning method for returning an exception of express scanning data according to an embodiment of the present application;
fig. 6 is a schematic flowchart of an early warning method for returning an exception of express scanning data according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an express delivery scan data return abnormality warning device according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of an electronic device according to an embodiment of the present application;
fig. 9 is a schematic structural diagram of a program product for implementing an express delivery scanning data return anomaly early warning method according to an embodiment of the present application.
Detailed Description
The present application is further described with reference to the accompanying drawings and the detailed description, and it should be noted that, in the present application, the embodiments or technical features described below may be arbitrarily combined to form a new embodiment without conflict.
Referring to fig. 1, the embodiment of the application provides an express delivery scanning data return abnormity early warning method, which includes steps S101 to S103.
Step S101: and acquiring early warning item configuration information of the network points. The early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information and an early warning receiver. The early warning level is a network node level or a salesman level, wherein the network node level of each network node can correspond to one or more network node responsible persons, and the salesman level can correspond to one or more salesmen. Each website may be provided with a website number, each attendant may be provided with an attendant number, and the website number and the attendant number may include at least one of letters, numbers, chinese characters, and special symbols.
The early warning item is arrival scanning, delivery scanning, departure scanning or sign-off scanning. In addition, the early warning item can also comprise other scanning items, such as loading scanning and unloading scanning, according to the requirements in practical application.
It should be noted that each website may be configured with one or more pre-alarm item configuration information. For example, a network point in the east of the hong Ganghong east of Qingpu district, Shanghai city can configure configuration information of 8 early warning items, including: the system comprises early warning item configuration information of website level to piece scanning, early warning item configuration information of website level sending piece scanning, early warning item configuration information of website level departure scanning, early warning item configuration information of website level sign-off scanning, early warning item configuration information of waiter level (waiter joker) sending piece scanning, early warning item configuration information of waiter level (waiter joker) sign-off scanning, early warning item configuration information of waiter level (waiter joker) sending piece scanning and early warning item configuration information of waiter level (waiter joker) sign-off scanning.
The alert recipient is determined by the alert hierarchy. In some optional embodiments, specifically, the determining, by the alert hierarchy, the manner of the alert recipient may include: when the early warning level is a website level, determining a website responsible person of the website as the early warning receiver; and when the early warning hierarchy is an operator hierarchy, determining the network node responsible person and an operator corresponding to the waybill data as the early warning receiver. Therefore, the early warning receiver is determined according to the early warning level, and the early warning event is issued to the corresponding early warning event responsible person, so that the responsible person can conveniently carry out emergency treatment.
Step S102: and generating an early warning event according to the timed task information at a fixed time, acquiring waybill data corresponding to the early warning item of the early warning hierarchy, and determining the early warning level of the early warning event according to the waybill data and the early warning rule.
Wherein the timing task is for example run once per hour or once every 30 minutes. The running time of the timed task may also be specified, for example, the timed task is specified to run once every hour, or once every 5 minutes. It is also possible to specify that the timing tasks are run every 30 minutes during periods of heavy traffic and every hour during periods of relatively light traffic.
In a practical application, waybill data corresponding to the early warning item of the early warning hierarchy can be obtained from a waybill table of a website. For example, for a network point of the east way of engorgement in Qingpu district of Shanghai city, the waybill data corresponding to the arrival scan of the whole network point can be obtained from the waybill table of the network point as the waybill data corresponding to the arrival scan of the network point level, and the waybill data corresponding to the dispatch scan of the salesman King can also be obtained from the waybill table as the waybill data corresponding to the dispatch scan of the salesman level.
In some optional embodiments, referring to fig. 2, the step of determining the early warning level of the early warning event according to the waybill data and the early warning rule in step S102 may include steps S201 to S204.
Step S201: and acquiring the freight note quantity x in the preset time period of the current day and the average freight note quantity y in the preset time period of the preset historical period according to the freight note data. The starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle is in units of days, and the number of days included in the preset history cycle is not less than one day. In one implementation, the starting time of the predetermined time period is, for example, 00:00:00 or 00:00:01, and the ending time of the predetermined time period is, for example, the current time or the last hour before the current time. The predetermined history period may be, for example, seven days before the current day or ten days before the current day, the predetermined history period may be the same date of the last year, and when the current day is a holiday, the predetermined history period may be a holiday of the last year, for example, when the current day is the first day of the festival of national celebration, the predetermined history period may be the first day of the festival of national celebration of the last year, or the seven days of the festival of national celebration of the last year. It should be noted that y is the average daily shipping amount over the predetermined period of the predetermined history cycle and is not the total shipping amount over the predetermined period of the predetermined history cycle.
Step S202: from the shipping bill quantity x and the daily shipping bill quantity y, p ═ x (x-y)/y × 100% is calculated. In specific implementations, x is generally greater than or equal to 0 and y is greater than 0, so that P is in the range of-100% to P < x/y.
Step S203: if P is greater than or equal to P0Then the early warning level is determined to be normal. Wherein, P0Is a predetermined value, for example, 0. When P is larger than or equal to 0, x is larger than or equal to y, namely the waybill amount x in the preset time period of the current day is not less than the daily average waybill amount y in the same preset time period of the preset historical period.
Step S204: if P < P0Then the early warning level is determined to be abnormal.
In some optional embodiments, referring to fig. 3, the step S203 may further include steps S301 to S304.
Step S301: if P1≤P<P0Then the early warning level is determined to be mild.
Step S302: if P2≤P<P1Then the warning level is determined to be medium.
Step S303: if P3≤P<P2Then the early warning level is determined to be severe.
Step S304: if P is more than or equal to-100 percent and less than P3Then the early warning level is determined to be very severe.
Therefore, the early warning level is further subdivided into four early warning levels when the early warning level is abnormal, and the severity of the scanning data which is not returned in time is intuitively reflected. According to the specific requirements in practical application, when the early warning level is abnormal, the early warning level can be further subdivided into three, five or more early warning levels, and the early warning level can be marked as slight, medium, serious and extremely serious as described above, and can also be marked as first-level, second-level, third-level, fourth-level and fifth-level.
In one practical application, P may be0~P3The method comprises the following steps: p0=0,P1=-10%,P2=-30%,P3-80%. The inventor has found that P is a novel compound0~P3Respectively set to 0, -10%, -30%, -80%, can be moreAdding to the requirements of practical application.
In one practical application, the process of obtaining x and y can be as follows:
1. acquiring the freight volume in the time period of 00:00: 00-current time hh: mm: ss on the day, and recording as: x;
2. the dates n days before the current day are recorded as d in sequence1、d2、d3、……、dnD is mixing1、d2、d3、……、dnThe freight rate in the medium daily 00:00:00-hh: mm: ss is recorded as follows: m1、M2、M3、……、Mn(i.e. d1The waybill volume in the medium 00:00:00-hh: mm: ss is recorded as M1D is mixing2The waybill volume in the medium 00:00:00-hh: mm: ss is recorded as M2And so on) from which d can be calculated1、d2、d3、……、dnThe average daily freight unit quantity in the same preset time period as the current day is as follows:
3. early warning level calculation of early warning eventsIf P is more than or equal to 0, determining that the early warning grade is normal; if P is more than or equal to-10% and less than 0, determining that the early warning grade is slight; if P is more than or equal to-30% and less than-10%, determining that the early warning grade is medium; if P is more than or equal to-80% and less than-30%, determining that the early warning grade is serious; if P is more than or equal to-100% and less than-80%, determining that the early warning grade is serious.
Therefore, the corresponding data in the historical period is used as a reference object, whether the freight note quantity on the current day is reduced in amplitude in a larger proportion relative to the daily average freight note quantity in the historical period is judged, and whether the scanning data of the early warning item is not returned in time during returning is judged.
Step S103: and detecting whether the early warning event meets an issuing condition or not according to the early warning grade, and if so, sending the early warning event to the early warning receiver.
In some optional embodiments, the step of detecting whether the warning event meets the issue condition according to the warning level in step S103 may include: when the early warning level is normal, determining that the early warning event does not meet the issuing condition; and when the early warning level is abnormal, determining that the early warning event meets the issuing condition. Therefore, the severity of the scanning data which is not returned in time is reflected through the early warning grade, and whether the issuing condition is met or not is determined according to the severity, so that the early warning process is more scientific and reasonable.
In some optional embodiments, if the delivery condition is satisfied in step S103, the step of sending the warning event to the warning recipient may include: if the issuing condition is met, detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct; and if the configuration condition of the receiver is met, sending the early warning event to the early warning receiver. Therefore, the configuration of the early warning receiver is detected, and the early warning event is prevented from being issued to a wrong website or a wrong responsible person. The website code is 010123, for example, and the employee code is 01012345, for example.
In some optional embodiments, the configuration information of the early warning item may further include an early warning manner, where the early warning manner includes at least one of: push in application, short message push and telephone notification; if the issuing condition is satisfied in step S103, the step of sending the warning event to the warning receiver may include: and if the issuing condition is met, sending the early warning event to the early warning receiver according to the early warning mode. Therefore, the modes of push in the application, short message push, telephone notification and the like can be flexibly selected according to the requirements in practical application, and the early warning event is issued to the responsible person. The application is, for example, nailing, wechat, enterprise wechat, or other applications.
In some optional embodiments, if the issuing condition is satisfied in step S103, the step of sending the warning event to the warning receiver according to the warning manner may include: if the issuing condition is met, detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available; and if the early warning mode configuration condition is met, sending the early warning event to the early warning receiver according to the early warning mode. Therefore, the configuration of the early warning mode is detected, and the condition that the pre-warning of a responsible person is not timely realized due to the wrong configuration of the early warning mode is reduced.
According to the embodiment of the application, by setting a timing task, waybill data of early warning items such as arrival scanning, dispatch scanning, departure scanning and sign-off scanning of a website level and/or an attendant level of a certain website are monitored, whether the scanning data of the early warning items are not timely returned during returning is judged according to early warning rules, early warning can be timely performed, and relevant responsible persons can conveniently perform emergency treatment.
Referring to fig. 4, an embodiment of the present application further provides an express delivery scanning data return abnormality warning method, including steps S401 to S411.
Step S401: the method comprises the steps of obtaining early warning item configuration information of a network point, wherein the early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information, an early warning receiver and an early warning mode. The early warning hierarchy is a website hierarchy or a salesperson hierarchy, the early warning item is an arrival scanning item, a delivery scanning item, a departure scanning item or a sign-on scanning item, and the early warning receiver is determined by the early warning hierarchy. Specifically, when the early warning hierarchy is a website hierarchy, a website principal of the website is determined as the early warning receiver, and when the early warning hierarchy is a salesman hierarchy, the website principal and a salesman corresponding to the waybill data are determined as the early warning receiver. The early warning mode comprises at least one of the following modes: push in application, short message push and phone notification.
Step S402: and generating early warning events at regular time according to the timed task information, and acquiring waybill data corresponding to the early warning items of the early warning hierarchy.
Step S403: according to the waybill data, acquiring waybill quantity x in a preset time period of the current day and average daily waybill quantity y in the preset time period of a preset history cycle, wherein the starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle takes days as a unit, and the number of days contained in the preset history cycle is not less than one day.
Step S404: from the shipping bill quantity x and the daily shipping bill quantity y, p ═ x (x-y)/y × 100% is calculated.
Step S405: if P is larger than or equal to 0, the early warning level is determined to be normal, and step S406 is executed.
Step S406: and determining that the early warning event does not meet the issuing condition.
Step S407: if P is less than 0, the early warning level is determined to be abnormal, and step S408 is executed.
Step S408: and step S409 is executed after the early warning event is determined to meet the issuing condition.
Step S409: detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct; if the receiver configuration condition is satisfied, step S410 is executed.
Step S410: detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available; if the pre-warning mode configuration condition is satisfied, step S411 is executed.
Step S411: and sending the early warning event to the early warning receiver according to the early warning mode.
Referring to fig. 5, an embodiment of the present application further provides an express delivery scanning data return abnormality warning method, including steps S501 to S506.
Step S501: and starting.
Step S502: and configuring early warning items in the background.
Step S503: and executing a timing task and generating an early warning event at a fixed time.
Step S504: and detecting whether the early warning event triggers a sending condition, if so, executing the step S505, otherwise, executing the step S506.
Step S505: and issuing the early warning event to an early warning receiver, and executing the step S506.
Step S506: and (6) ending.
Referring to fig. 6, an embodiment of the present application further provides an express delivery scanning data return abnormality early warning method, including steps S601 to S611.
Step S601: and starting.
Step S602: and issuing an early warning event.
Step S603: and detecting the early warning level of the early warning event.
Step S604: if the early warning level is normal, step S614 is executed.
Step S605: if the pre-warning level is mild/moderate/severe/extreme severe, step S606 is executed.
Step S606: and detecting whether the configuration of the early warning receiver is correct, if so, executing step S607, and otherwise, executing step S613.
Step S607: detecting whether the configuration of the early warning method is correct, if so, performing step S608, otherwise, performing step S613.
Step S608: and detecting an early warning level.
Step S609: if the early warning level is the website level, step S610 is performed.
Step S610: and sending the early warning event to a website responsible person, and executing the step S614.
Step S611: if the early warning hierarchy is the waiter hierarchy, steps S610 and S612 are performed.
Step S612: and issuing the early warning event to the corresponding salesperson, and executing the step S614.
Step S613: and reminding the website leader of configuration errors, and executing the step S614.
Step S614: and (6) ending.
In practical application, a website worker or a manager can configure early warning item configuration information according to the actual service operation condition to carry out early warning on abnormal conditions of scanning data feedback of key nodes such as express arrival scanning, delivery scanning, departure scanning, sign-off scanning and the like; the website personnel or the management personnel can set a timing task through the server, generate an early warning event and calculate an early warning grade according to a preset rule; and issuing the early warning event to a corresponding early warning event responsible person (namely an early warning receiver) according to the early warning item configuration information by issuing the authentication, so that the responsible person can conveniently perform emergency treatment.
Referring to fig. 7, an embodiment of the present application further provides an express delivery scanning data returning abnormity early warning device, where the device includes: the system comprises a configuration module 101, a configuration module, a task scheduling module and a task scheduling module, wherein the configuration module is used for acquiring early warning item configuration information of a website, the early warning item configuration information comprises an early warning level, an early warning item, early warning rules, timed task information and an early warning receiver, the early warning level is a website level or a service staff level, the early warning item is an arrival scanning, a delivery scanning, a departure scanning or a sign-off scanning, and the early warning receiver is determined by the early warning level; a generating module 102, configured to generate an early warning event according to the timed task information at a fixed time, acquire waybill data corresponding to the early warning item of the early warning hierarchy, and determine an early warning level of the early warning event according to the waybill data and the early warning rule; and the issuing module 103 is configured to detect whether the early warning event meets an issuing condition according to the early warning level, and if the early warning event meets the issuing condition, send the early warning event to the early warning receiver.
In some optional embodiments, the configuration module 101 may be further configured to: when the early warning level is a website level, determining a website responsible person of the website as the early warning receiver; and when the early warning hierarchy is an operator hierarchy, determining the network node responsible person and an operator corresponding to the waybill data as the early warning receiver.
In some optional embodiments, the generating module 102 may be further configured to: according to the waybill data, acquiring the scheduled time period of the current dayThe waybill amount x and the average daily waybill amount y in the preset time period of the preset history cycle, wherein the starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle takes days as units, and the number of days included in the preset history cycle is not less than one day; calculating p ═ x (x-y)/y × 101% from the shipping amount x and the daily average shipping amount y; if P is greater than or equal to P0Determining that the early warning level is normal; if P < P0Then the early warning level is determined to be abnormal.
In some optional embodiments, the generating module 102 may be further configured to: if P1≤P<P0Determining that the early warning level is slight; if P2≤P<P1If yes, determining that the early warning level is medium; if P3≤P<P2Determining that the early warning level is serious; if P is more than or equal to-101% and less than P3Then the early warning level is determined to be very severe.
In some alternative embodiments, P0=0,P1=-10%,P2=-30%,P3=-80%。
In some optional embodiments, the issuing module 103 may further be configured to: when the early warning level is normal, determining that the early warning event does not meet the issuing condition; and when the early warning level is abnormal, determining that the early warning event meets the issuing condition.
In some optional embodiments, the issuing module 103 may further be configured to: if the issuing condition is met, detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct; and if the configuration condition of the receiver is met, sending the early warning event to the early warning receiver.
In some optional embodiments, the configuration information of the early warning item further includes an early warning manner, and the early warning manner includes at least one of the following: push in application, short message push and telephone notification; the issuing module 103 may be further configured to: and if the issuing condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
In some optional embodiments, the issuing module 103 may further be configured to: if the issuing condition is met, detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available; and if the early warning mode configuration condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
Referring to fig. 8, an embodiment of the present application further provides an electronic device 200, where the electronic device 200 includes at least one memory 210, at least one processor 220, and a bus 230 connecting different platform systems.
The memory 210 may include readable media in the form of volatile memory, such as Random Access Memory (RAM)211 and/or cache memory 212, and may further include Read Only Memory (ROM) 213.
The memory 210 further stores a computer program, and the computer program can be executed by the processor 220, so that the processor 220 executes the steps (as shown in fig. 1) of the express delivery scanning data returning abnormality warning method in the embodiment of the present application. Memory 210 may also include a program/utility 214 having a set (at least one) of program modules 215, including but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.
Accordingly, processor 220 may execute the computer programs described above, as well as may execute programs/utilities 214.
The electronic device 200 may also communicate with one or more external devices 240, such as a keyboard, pointing device, Bluetooth device, etc., and may also communicate with one or more devices capable of interacting with the electronic device 200, and/or with any devices (e.g., routers, modems, etc.) that enable the electronic device 200 to communicate with one or more other computing devices. Such communication may occur via an input/output (I/O) interface 250. Also, the electronic device 200 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network such as the Internet) via the network adapter 260. The network adapter 260 may communicate with other modules of the electronic device 200 via the bus 230. It should be appreciated that although not shown in the figures, other hardware and/or software modules may be used in conjunction with the electronic device 200, including but not limited to: microcode, device drivers, redundant processors, external disk drive arrays, RAID systems, tape drives, and data backup storage platforms, to name a few.
An embodiment of the present application further provides a computer-readable storage medium, where the computer-readable storage medium is used to store a computer program, and when the computer program is executed, the steps of the express delivery scanning data returning abnormality warning method in the embodiment of the present application are implemented (as shown in fig. 1). Fig. 9 shows a program product 300 provided by the present embodiment for implementing the method, which may employ a portable compact disc read only memory (CD-ROM) and include program codes, and may be run on a terminal device, such as a personal computer. However, the program product 300 of the present invention is not so limited, and in this document, a readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. Program product 300 may employ any combination of one or more readable media. The readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EP ROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
A computer readable storage medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable storage medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing. Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
The foregoing description and drawings are only for purposes of illustrating the preferred embodiments of the present application and are not intended to limit the present application, which is, therefore, to the contrary, the intention is to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the present application.
Claims (10)
1. An express delivery scanning data return abnormity early warning method is characterized by comprising the following steps:
acquiring early warning item configuration information of a website, wherein the early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information and an early warning receiver, the early warning level is a website level or a serviceman level, the early warning item is an arrival scanning, a dispatch scanning, a departure scanning or a sign-off scanning, and the early warning receiver is determined by the early warning level;
generating an early warning event according to the timed task information at a fixed time, acquiring waybill data corresponding to the early warning item of the early warning hierarchy, and determining an early warning level of the early warning event according to the waybill data and the early warning rule;
and detecting whether the early warning event meets an issuing condition or not according to the early warning grade, and if so, sending the early warning event to the early warning receiver.
2. The courier scan data return anomaly early warning method according to claim 1, wherein the determining of the early warning recipient's manner by the early warning hierarchy comprises:
when the early warning level is a website level, determining a website responsible person of the website as the early warning receiver;
and when the early warning hierarchy is an operator hierarchy, determining the network node responsible person and an operator corresponding to the waybill data as the early warning receiver.
3. The courier scan data return anomaly early warning method according to claim 1, wherein the determining the early warning level of the early warning event according to the waybill data and the early warning rule comprises:
acquiring the waybill amount x in a preset time period of the current day and the average daily waybill amount y in the preset time period of a preset history cycle according to the waybill data, wherein the starting time of the preset time period is not earlier than 00:00:00, the ending time of the preset time period is not later than the current time, the preset history cycle takes days as a unit, and the number of days contained in the preset history cycle is not less than one day;
calculating p ═ (x-y)/y × 100% from the shipping amount x and the daily average shipping amount y;
if P is greater than or equal to P0Determining that the early warning level is normal;
if P < P0Then the early warning level is determined to be abnormal.
4. The courier scan data return anomaly early warning method according to claim 3, wherein if P < P0Determining that the early warning level is abnormal, including:
if P1≤P<P0Determining that the early warning level is slight;
if P2≤P<P1If yes, determining that the early warning level is medium;
if P3≤P<P2Determining that the early warning level is serious;
if P is more than or equal to-100 percent and less than P3Then the early warning level is determined to be very severe.
5. The courier scan data return anomaly early warning method according to claim 4, wherein P is P0=0,P1=-10%,P2=-30%,P3=-80%。
6. The courier scanning data return anomaly early warning method according to claim 3, wherein the detecting whether the early warning event meets an issuing condition according to the early warning level comprises:
when the early warning level is normal, determining that the early warning event does not meet the issuing condition;
and when the early warning level is abnormal, determining that the early warning event meets the issuing condition.
7. The express delivery scanning data return abnormity early warning method according to claim 1, wherein if the issuing condition is met, the sending the early warning event to the early warning receiver comprises:
if the issuing condition is met, detecting whether the early warning receiver meets a receiver configuration condition, wherein the receiver configuration condition comprises at least one of the following conditions: the network node codes are correct and the employee codes are correct;
and if the configuration condition of the receiver is met, sending the early warning event to the early warning receiver.
8. The courier scan data return anomaly early warning method according to claim 1, wherein the early warning item configuration information further includes an early warning manner, the early warning manner including at least one of: push in application, short message push and telephone notification;
if the issuing condition is met, the early warning event is sent to the early warning receiver, and the method comprises the following steps:
and if the issuing condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
9. The express delivery scanning data return abnormity early warning method according to claim 8, wherein if the issuing condition is met, the sending the early warning event to the early warning receiver according to the early warning mode comprises:
if the issuing condition is met, detecting whether the early warning mode meets an early warning mode configuration condition, wherein the early warning mode configuration condition comprises at least one of the following conditions: downloaded applications, public numbers in the applications are concerned, applets in the applications are allowed to send notifications, telephone numbers are configured, and the telephone numbers are available;
and if the early warning mode configuration condition is met, sending the early warning event to the early warning receiver according to the early warning mode.
10. The utility model provides an express delivery scanning data passback unusual early warning device which characterized in that, the device includes:
the system comprises a configuration module, a data processing module and a data processing module, wherein the configuration module is used for acquiring early warning item configuration information of a website, the early warning item configuration information comprises an early warning level, an early warning item, an early warning rule, timing task information and an early warning receiver, the early warning level is a website level or a serviceman level, the early warning item is an arrival scanning, a delivery scanning, a departure scanning or a sign-off scanning, and the early warning receiver is determined by the early warning level;
the generating module is used for generating early warning events according to the timed task information in a timed mode, acquiring waybill data corresponding to the early warning items of the early warning hierarchy, and determining early warning levels of the early warning events according to the waybill data and the early warning rules;
and the issuing module is used for detecting whether the early warning event meets issuing conditions according to the early warning grade, and if the early warning event meets the issuing conditions, the early warning event is sent to the early warning receiver.
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