CN112348435A

CN112348435A - Task pushing method and device, computer equipment and computer readable storage medium

Info

Publication number: CN112348435A
Application number: CN202011183742.4A
Authority: CN
Inventors: 徐卫东
Original assignee: Koubei Shanghai Information Technology Co Ltd
Current assignee: Koubei Shanghai Information Technology Co Ltd
Priority date: 2020-10-29
Filing date: 2020-10-29
Publication date: 2021-02-09
Anticipated expiration: 2040-10-29
Also published as: CN112348435B

Abstract

The application discloses a task pushing method and device, computer equipment and a computer readable storage medium, and relates to the technical field of internet. The method comprises the following steps: receiving a task pushing request, and acquiring an order to be assigned indicated by the task pushing request; identifying a delivery address of an order to be assigned, and inquiring a delivery place to which the delivery address belongs; determining a plurality of candidate assignment objects which are currently positioned at a distribution place, and extracting a plurality of object information of the candidate assignment objects; evaluating a plurality of candidate assignment objects based on the plurality of object information, the plurality of candidate assignment objects including a cluster of objects; and generating a push prompt of the order to be assigned, and issuing the push prompt to the object cluster.

Description

Task pushing method and device, computer equipment and computer readable storage medium

Technical Field

The present application relates to the field of internet technologies, and in particular, to a task pushing method and apparatus, a computer device, and a computer-readable storage medium.

Background

With the continuous progress of society, the internet technology is rapidly developed, and the traditional shopping mode of people is continuously changed, so that new requirements are generated. The online purchasing mode completely changes the life style of people, when people shop, the people can buy the desired goods such as dishes, food, clothes and the like by a mode of reserving on the platform without actually going to a store, the platform forms an order, and the order is pushed to the distribution facility as a task, so that the distribution facility sends the goods related to the task to the hands of the people.

In the related art, after a platform generates a task related to a certain order, a distribution facility which can be distributed in time and space is selected from distribution facilities such as platform distributors, distribution robots and distribution vehicles, the task is pushed to the distribution facilities, so that the distribution facilities pick up the task, and goods related to the task are delivered to customers or storage equipment at the customer site.

In carrying out the present application, the applicant has found that the related art has at least the following problems:

the supervision of the positions of a community, an office building and the like where some customers are located is strict, external distribution facilities are not allowed to enter the system for distribution, and long-time communication with managers of the community and the office building is probably needed. Although the system can be placed in a designated area such as a cell and an office building, a customer is required to go to the designated area to pick up goods, so that delivery to the home cannot be really realized by distribution facilities, distribution efficiency and service quality are greatly reduced, and the progress of pushing informatization and intellectualization of distribution service is influenced.

Disclosure of Invention

In view of this, the present application provides a task pushing method, a task pushing device, a computer device, and a computer readable storage medium, and mainly aims to solve the problem that the delivery of goods to the home cannot be really realized by the current distribution facility, the distribution efficiency and the service quality are greatly reduced, and the progress of pushing the informatization and the intellectualization of the distribution service is affected.

According to a first aspect of the present application, there is provided a task pushing method, including:

receiving a task pushing request, and acquiring an order to be assigned indicated by the task pushing request, wherein the task pushing request is sent by a distribution resource for distributing the order to be assigned or a customer for distributing the order to be assigned;

identifying a delivery address of the order to be assigned, and inquiring a delivery place to which the delivery address belongs;

determining a plurality of candidate assignment objects currently located at the delivery location, and extracting a plurality of object information of the candidate assignment objects, wherein the candidate assignment objects are platform registration objects for delivery at the delivery location;

evaluating the plurality of candidate assignment objects based on the plurality of object information, the plurality of candidate assignment objects having clusters of objects circled therein;

and generating a push prompt of the order to be assigned, and issuing the push prompt to the object cluster.

In another embodiment, before the receiving a task pushing request and acquiring an order to be assigned indicated by the task pushing request, the method further includes:

receiving a registration request, and acquiring registration information input based on the registration request, wherein the registration information at least comprises object basic information, a frequent location and an object credit value;

adopting the registration information to register an object to a platform, taking the object sending the registration request as a platform registration object, and correspondingly storing the registration information and the platform registration object;

obtaining historical track information corresponding to the object basic information, and counting the occurrence times of at least one history place appearing in the historical track information and each history place appearing in the at least one history place in the historical track information;

sequencing the places where the at least one history is located according to the sequence of the occurrence times from high to low, and inquiring place ranks of target history places which are consistent with the constant-live places in the sequenced at least one history place;

and determining the credibility corresponding to the place ranking, and marking the permanent places in the registration information by adopting the credibility.

In another embodiment, the determining a plurality of candidate assignment objects currently at the distribution site, extracting a plurality of object information of the plurality of candidate assignment objects, comprises:

determining a plurality of free objects in a platform registration object which is currently registered in a platform, wherein the plurality of free objects are platform registration objects which are not assigned with any orders currently;

positioning the idle objects, and determining a plurality of current position information of the idle objects and a plurality of target places to which the current position information belongs;

comparing the target places with the delivery places, extracting the target places consistent with the delivery places from the target places, and taking the idle objects corresponding to the target places consistent with the delivery places as a plurality of candidate assignment objects;

acquiring registration information of each candidate assignment object in the candidate assignment objects, inquiring historical task completion degree of each candidate assignment object in the candidate assignment objects, and taking the registration information and the historical task completion degree as object information of corresponding candidate assignment objects to obtain the object information.

In another embodiment, said evaluating said plurality of candidate assignment objects based on said plurality of object information, said circling clusters of objects among said plurality of candidate assignment objects, comprises:

for each candidate assignment object in the plurality of candidate assignment objects, acquiring a standing place indicated by registration information included in object information of the candidate assignment object and the reliability of the labeling of the standing place;

comparing the permanent location of the candidate assignment object with the distribution address, and outputting a location score based on a comparison result generated by comparison and the reliability of the permanent location label;

acquiring an object credit value included in the registration information and historical task completion included in the object information, and performing weight calculation on the object credit value, the historical task completion and the place score to obtain an evaluation result of the candidate assignment object;

evaluating the candidate assignment objects respectively to obtain a plurality of evaluation results;

extracting a preset number of target evaluation results from the plurality of evaluation results, and using candidate assignment object combinations corresponding to the preset number of target evaluation results as the object clusters, wherein the target evaluation results meet a preset evaluation standard.

In another embodiment, the comparing the standing location of the candidate assignment object with the delivery address, and outputting a location score based on a comparison result generated by the comparing and the reliability of the standing location label includes:

inquiring a delivery place to which the delivery address belongs, and outputting the comparison result according to whether the standing place is consistent with the delivery place;

when the comparison result indicates that the standing place is consistent with the distribution place, inquiring a score corresponding to the credibility, and outputting the score corresponding to the credibility as the place score;

and when the comparison result indicates that the standing place is inconsistent with the delivery place, counting the place distance between the standing place and the delivery place, and outputting a score corresponding to the place distance as the place score.

In another embodiment, the generating the push alert for the to-be-assigned order includes:

extracting additional supply resources from the task pushing request, and generating a resource file related to resource contents of the additional supply resources, wherein the additional supply resources indicate resources which can be acquired after the to-be-assigned orders are distributed;

and constructing an initial prompt comprising the order information of the order to be assigned, marking the resource file to the initial prompt, and generating the push prompt.

In another embodiment, the method further comprises:

when the to-be-assigned order is detected to be received, taking a candidate assignment object in the object cluster for receiving the to-be-assigned order as a target assignment object;

sending order assigned feedback to the distribution resource or the customer;

and assigning the order to be assigned to the target assignment object, and binding and storing the order to be assigned and the target assignment object.

In another embodiment, the method further comprises:

when the target assignment object is detected to complete the order to be assigned, sending order completion feedback to the distribution resource or the customer;

extracting additional supply resources from the task pushing request, determining a resource receiver set by the target assignment object, and sending the additional supply resources to the resource receiver.

In another embodiment, the method further comprises:

if feedback information that the distribution resources or the customers have finished feeding back and sending based on the orders is received, the feedback information is sent to the resource receiver for displaying;

reading the feedback information, and determining a first completion degree indicated by the feedback information;

determining the completion time of the target assignment object for completing the order to be assigned, acquiring the preset time indicated by the task pushing request, and outputting a second completion degree based on the time interval between the completion time and the preset time;

and counting the first completion degree and the second completion degree to obtain the target completion degree of the order to be assigned in the current distribution, and updating the target completion degree to the historical task completion degree of the target assignment object.

According to a second aspect of the present application, there is provided a task pushing apparatus, including:

the system comprises an acquisition module, a processing module and a processing module, wherein the acquisition module is used for receiving a task pushing request and acquiring an order to be assigned indicated by the task pushing request, and the task pushing request is sent by a distribution resource for distributing the order to be assigned or a customer for distributing the order to be assigned;

the identification module is used for identifying the delivery address of the order to be assigned and inquiring the delivery place to which the delivery address belongs;

an extraction module, configured to determine a plurality of candidate assignment objects currently located at the distribution location, and extract a plurality of object information of the candidate assignment objects, where the candidate assignment objects are platform registration objects for distribution at the distribution location;

an evaluation module for evaluating the plurality of candidate assignment objects based on the plurality of object information, wherein clusters of objects are selected among the plurality of candidate assignment objects;

and the issuing module is used for generating the push prompt of the order to be assigned and issuing the push prompt to the object cluster.

In another embodiment, the apparatus further comprises:

the receiving module is used for receiving a registration request and acquiring registration information input based on the registration request, wherein the registration information at least comprises object basic information, a frequent location and an object credit value;

the registration module is used for adopting the registration information to register an object to a platform, taking the object sending the registration request as a platform registration object, and correspondingly storing the registration information and the platform registration object;

the statistical module is used for acquiring historical track information corresponding to the object basic information, and counting at least one place where the history appears in the historical track information and the occurrence frequency of each place where the history appears in the at least one place where the history appears in the historical track information;

the sorting module is used for sorting the places where the at least one history is located according to the sequence of the occurrence times from high to low, and inquiring the place ranking of the target history place which is consistent with the constant-live place in the sorted at least one history place;

and the marking module is used for determining the credibility corresponding to the place ranking and marking the place of the regular residence in the registration information by adopting the credibility.

In another embodiment, the extraction module includes:

a determining unit, configured to determine a plurality of idle objects among platform registration objects currently completing registration in a platform, where the plurality of idle objects are platform registration objects to which no order is currently assigned;

the positioning unit is used for positioning the idle objects and determining a plurality of current position information of the idle objects and a plurality of target places to which the current position information belongs;

an extracting unit configured to compare the plurality of target locations with the delivery locations, extract a target location that matches the delivery location from the plurality of target locations, and set an idle object corresponding to the target location that matches the delivery location as a plurality of candidate assignment objects;

the query unit is configured to acquire registration information of each candidate assignment object in the plurality of candidate assignment objects, query a historical task completion level of each candidate assignment object in the plurality of candidate assignment objects, and obtain the plurality of object information by using the registration information and the historical task completion level as object information of a corresponding candidate assignment object.

In another embodiment, the evaluation module includes:

an obtaining unit, configured to obtain, for each candidate assignment object in the plurality of candidate assignment objects, a standing place indicated by registration information included in object information of the candidate assignment object and a reliability of the standing place label;

the comparison unit is used for comparing the permanent location of the candidate assignment object with the distribution address and outputting a location score based on a comparison result generated by comparison and the reliability of the permanent location label;

the calculation unit is used for acquiring an object credit value included in the registration information and historical task completion included in the object information, and performing weight calculation on the object credit value, the historical task completion and the place score to obtain an evaluation result of the candidate assignment object;

the comparison unit is further configured to evaluate the candidate assignment objects respectively to obtain a plurality of evaluation results;

and the combination unit is used for extracting a preset number of target evaluation results from the plurality of evaluation results, and combining the candidate assignment objects corresponding to the preset number of target evaluation results as the object cluster, wherein the target evaluation results meet a preset evaluation standard.

In another embodiment, the comparing unit is configured to query a delivery location to which the delivery address belongs, and output the comparison result according to whether the standing location is consistent with the delivery location; when the comparison result indicates that the standing place is consistent with the distribution place, inquiring a score corresponding to the credibility, and outputting the score corresponding to the credibility as the place score; and when the comparison result indicates that the standing place is inconsistent with the delivery place, counting the place distance between the standing place and the delivery place, and outputting a score corresponding to the place distance as the place score.

In another embodiment, the down-sending module includes:

a generating unit, configured to extract an additional supply resource from the task pushing request, and generate a resource pattern related to resource content of the additional supply resource, where the additional supply resource indicates a resource that can be acquired after the to-be-assigned order is completely distributed;

and the construction unit is used for constructing an initial prompt comprising the order information of the order to be assigned, marking the resource file to the initial prompt and generating the push prompt.

In another embodiment, the apparatus further comprises:

a determining module, configured to, when it is detected that the to-be-assigned order is received, take a candidate assignment object in the object cluster, which receives the to-be-assigned order, as a target assignment object;

a first sending module to send order assigned feedback to the distribution resource or the customer;

and the assigning module is used for assigning the order to be assigned to the target assigning object and binding and storing the order to be assigned and the target assigning object.

In another embodiment, the first sending module is further configured to send order completion feedback to the delivery resource or the customer when it is detected that the target assignment object completes the order to be assigned;

the first sending module is further configured to extract an additional supply resource from the task push request, determine a resource receiver set by the target assignment object, and send the additional supply resource to the resource receiver.

In another embodiment, the apparatus further comprises:

the second sending module is used for sending the feedback information to the resource receiver for displaying if the feedback information of the distributed resources or the feedback information sent by the customer based on the order is received;

the reading module is used for reading the feedback information and determining a first completion degree indicated by the feedback information;

the output module is used for determining the completion time of the target assignment object for completing the order to be assigned, acquiring the preset time indicated by the task pushing request, and outputting a second completion degree based on the time interval between the completion time and the preset time;

and the updating module is used for counting the first completion degree and the second completion degree to obtain the target completion degree of the order to be assigned in the current distribution, and updating the target completion degree to the historical task completion degree of the target assignment object.

According to a third aspect of the present application, there is provided a computer device comprising a memory storing a computer program and a processor implementing the steps of the method of the first aspect when the processor executes the computer program.

According to a fourth aspect of the present application, there is provided a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method of the first aspect described above.

By means of the technical scheme, when the platform receives a task pushing request of a distribution resource or a customer, the platform can obtain a current order to be assigned, identify and divide objects which are located in a place of a distribution address of the order to be assigned and can be distributed in the place, determine the most appropriate objects to form an object cluster, abstract the order to be assigned into tasks to be pushed to the object cluster to be received, fully mobilize various idle objects in the place, and enable the idle objects to participate in the distribution process, so that distribution efficiency is prevented from being influenced due to the fact that the user cannot enter the place, delivery is truly achieved, service quality is improved, and information and intelligent processes of distribution service are promoted.

The foregoing description is only an overview of the technical solutions of the present application, and the present application can be implemented according to the content of the description in order to make the technical means of the present application more clearly understood, and the following detailed description of the present application is given in order to make the above and other objects, features, and advantages of the present application more clearly understandable.

Drawings

Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the application. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:

fig. 1 is a flowchart illustrating a task pushing method provided by an embodiment of the present application;

FIG. 2A is a flowchart illustrating a task pushing method provided by an embodiment of the present application;

FIG. 2B is an interaction diagram illustrating a task pushing method according to an embodiment of the present disclosure;

FIG. 3A is a schematic structural diagram illustrating a task pushing apparatus according to an embodiment of the present disclosure;

FIG. 3B is a schematic structural diagram illustrating a task pushing apparatus according to an embodiment of the present disclosure;

FIG. 3C is a schematic structural diagram of a task pushing device according to an embodiment of the present disclosure;

fig. 3D is a schematic structural diagram illustrating a task pushing device according to an embodiment of the present application;

FIG. 3E is a schematic structural diagram of a task pushing apparatus according to an embodiment of the present disclosure;

fig. 3F is a schematic structural diagram illustrating a task pushing device according to an embodiment of the present application;

FIG. 3G is a schematic structural diagram of a task pushing device according to an embodiment of the present disclosure;

fig. 4 shows a schematic device structure diagram of a computer apparatus according to an embodiment of the present application.

Detailed Description

Exemplary embodiments of the present application will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present application are shown in the drawings, it should be understood that the present application may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

An embodiment of the present application provides a task pushing method, as shown in fig. 1, the method includes:

101. receiving a task pushing request, and acquiring the order to be assigned indicated by the task pushing request, wherein the task pushing request is sent by a delivery resource for delivering the order to be assigned or a customer for delivering the order to be assigned.

102. And identifying the delivery address of the order to be assigned, and inquiring the delivery place to which the delivery address belongs.

103. A plurality of candidate assignment objects currently located at a delivery location are determined, and a plurality of object information of the plurality of candidate assignment objects, which are platform registration objects for delivery at the delivery location, is extracted.

104. Based on the plurality of object information, a plurality of candidate assignment objects are evaluated, from which clusters of objects are circled.

105. And generating a push prompt of the order to be assigned, and issuing the push prompt to the object cluster.

According to the method provided by the embodiment of the application, when the platform receives a task pushing request of a distribution resource or a customer, the platform can obtain a current order to be assigned, identify and divide objects which are located in a place of a distribution address of the order to be assigned and can be distributed in the place, determine the most appropriate objects to form an object cluster, abstract the order to be assigned into tasks and push the tasks to the object cluster to be received, fully mobilize various idle objects in the place, enable the idle objects to participate in the distribution process, avoid the problem that distribution efficiency is influenced due to the fact that a user cannot enter the place, really achieve delivery and door entry, improve service quality and promote the information and intelligent process of distribution service.

An embodiment of the present application provides a task pushing method, as shown in fig. 2A, the method includes:

201. and receiving a task pushing request, and acquiring the order to be assigned indicated by the task pushing request.

At present, many platforms providing online shopping have distribution resources such as distributors, distribution robots, distribution vehicles, etc. to distribute goods, and when a customer places an order in the platform, the platform assigns the corresponding distribution resources to the order to distribute the goods, and the goods are delivered to the customer's hands by the distribution resources. However, in recent years, with the increase of safety awareness of people, places such as many communities, buildings and the like begin to control the entrance of foreign people or equipment, and many special units or companies are not lacked, and the control on the people or equipment entering the places is stricter, so that many goods cannot be really sent to customers, and the significance of the insufficient family shopping advocated by the platform is lost. Although the storage cabinets are arranged in many places at present, goods can be placed in the storage cabinets by distribution resources for distributing the goods and can be taken by customers, the solution is only a superficial solution, the problem cannot be solved fundamentally, and the customers still need to go to the specified storage cabinets to pick up the goods or cannot send the goods to the door. In addition, some storage cabinets are provided with a charging mechanism, so that the shopping experience of customers is greatly discounted, the distribution efficiency and the service quality of goods are greatly reduced, and the progress of pushing the distribution service to be informationized and intelligentized is seriously influenced. Therefore, the application provides a task pushing method, when the delivery resources cannot enter a certain place for delivery, the delivery resources can request help from the platform, the platform identifies and divides objects capable of being delivered in the place, the order is abstracted into tasks to be pushed to an object cluster most suitable for delivery in the place, various idle objects in the place are fully mobilized, and the delivery efficiency and the service quality are improved in the process of participating in delivery.

In order to allow some objects which allow task pushing and scheduling to exist in the place when the order distribution is carried out with the help of the resource distribution request, the platform provides the registration service of the objects, and the registration of the objects which can assist the distribution in the place is completed by the registration service. The specific registration process is as follows: the platform can provide a registration page externally, provide a registration entrance on the registration page, and when detecting that the registration entrance is triggered, determine that a registration request is received, and obtain registration information input by a current object based on the registration request, wherein the registration information at least comprises basic information of the object, a place of standing and a credit value of the object. The basic information, that is, the information of the subject itself, such as the name, sex, occupation, contact information, etc. of the subject, belongs to the basic information. The living location information is the location where the object is determined to appear more, and the object is set by the object, and the residence, the working unit and the like of the object can be used as the living location of the object. The object credit value is the credit degree of the object in related application or in the platform, and because some customers have strong security awareness and cannot trust objects except professional delivery objects, when the object requests to register, the platform takes the object credit value accumulated in the past time of the object as one of the registration information of the object, so that the object with certain credit degree and making the customer more relieved can be selected to carry out the help service of the order in the subsequent process. And then, the platform registers the object by adopting the registration information, takes the object which sends the registration request as a platform registration object, and correspondingly stores the registration information and the platform registration object.

After the platform acquires the registration information, the platform can evaluate the normally-living place in consideration of the fact that the normally-living place in the registration information is input by the object and belongs to an active behavior, and the platform cannot determine whether the normally-living place is really accurate or not. The platform judges the credibility of the standing place as follows: firstly, the platform acquires historical track information corresponding to the basic information of the object, and counts at least one historical place appearing in the historical track information and the number of times of appearance of each historical place in the at least one historical place in the historical track information. And then, sorting the places where the at least one history is located according to the sequence of the occurrence times from high to low, and inquiring the place ranking of the target history place which is consistent with the standing place in the sorted at least one history place. And finally, determining the credibility corresponding to the place rank, and marking the permanent places in the registration information by adopting the credibility. For example, if the basic object information input by the first occurs A, B, C three history locations in the corresponding history track information in the platform, where the occurrence frequency of a is 2, the occurrence frequency of B is 10, and the occurrence frequency of C is 3, then B, C, A is obtained after sorting. And if the place of the standing place input by the first is C, the place of the C is ranked as the second name, the reliability of inquiring the second name is 50%, the reliability of the place of the standing place C input by the first is 50%, and the place of the standing place C is marked by adopting 50%. It should be noted that, in the embodiment of the present application, the description is performed in the order from high to low in the occurrence number, but in the process of practical application, the description may also be performed in the order from low to high in the occurrence number. When the credibility is judged, the higher the corresponding occurrence frequency of the frequent residence places in the sequence, the higher the credibility.

In the actual application process, the platform can provide a task pushing page, and the distribution resource with the task pushing requirement can request help from the platform on the task pushing page. In this way, when the platform receives the task push request for the delivery resource, since the to-be-assigned order indicated by the task push request and needing help needs to be assigned to the object in the place indicated by the order, the platform obtains the to-be-assigned order indicated by the task push request. It should be noted that the above description is given by taking the example that couriers, takeout persons, delivery robots, etc. engaged in delivery services cannot enter places for delivery, and for such people, when delivery resources are insufficient to complete all the deliveries during the peak period of delivery, or in places where entry is prohibited, task pushing may be requested from the platform. Or, what requests the platform to push the task may be a customer who is placed in a storage cabinet for express delivery, takeout, or the like and cannot be taken by himself, and such a customer actually is a customer of the order and needs to be taken by other objects, so the task pushing request received by the platform in the present application may be sent by a customer who delivers delivery resources of the order to be assigned or the order to be assigned. In addition, regardless of the type of person who requests assistance to perform delivery in the place, when requesting the platform to push the task, a desired delivery time can be specified in the task push request, so that a subsequently assigned object can perform delivery of goods according to the desired delivery time.

202. And identifying the delivery address of the order to be assigned, and inquiring the delivery place to which the delivery address belongs.

In the embodiment of the application, after the order to be assigned is extracted, the platform identifies the delivery address of the order to be assigned, and queries the delivery location to which the delivery address belongs, so as to subsequently select an object capable of helping to deliver goods to a customer in the delivery location. When the order to be assigned is identified, the delivery address of the order to be assigned can be identified in a character identification mode, and the delivery address can be a certain house number of a certain building in a community, a certain office in an office building or a factory building, and the like.

When inquiring about the delivery location to which the delivery address belongs, the attributes of the terms in the delivery address can be identified, and the terms describing the geographic area are used as the delivery location, for example, assuming that the delivery address is "a cell, 13 th floor, 5-2-2 room", the terms describing the geographic area are "a cell", which is the delivery location to which the delivery address belongs. Alternatively, it is also possible to directly inquire about which area the delivery address belongs to, and use the area as the delivery location directly, and the process of determining the delivery location is not particularly limited in the present application.

203. A plurality of candidate assignment objects currently located at a distribution place are determined, and a plurality of object information of the candidate assignment objects is extracted.

In the embodiment of the application, after the delivery address is determined, since the object currently at the delivery address needs to be cooperatively delivered, the platform selects a platform registration object of which the current location is matched with the delivery address as a candidate assignment object, the candidate assignment object is used for delivery at the delivery location, and the object to which the order to be assigned is pushed is determined in the candidate assignment object.

When selecting the candidate assignment object, firstly, determining a plurality of idle objects in the platform registration objects which are registered in the platform at present, wherein the idle objects are platform registration objects which are not assigned with any orders at present. Then, the plurality of idle objects are positioned, a plurality of current position information of the plurality of idle objects and a plurality of target places to which the plurality of current position information belong are determined, the plurality of target places are compared with the delivery places, a target place which is consistent with the delivery place is extracted from the plurality of target places, and the idle object corresponding to the target place which is consistent with the delivery place is used as a plurality of candidate assignment objects. In order to evaluate the candidate assignment objects subsequently, the platform obtains registration information of each candidate assignment object in the candidate assignment objects, queries historical task completion of each candidate assignment object in the candidate assignment objects, takes the registration information and the historical task completion as object information of the corresponding candidate assignment object to obtain a plurality of object information, and then evaluates based on the object information of each candidate assignment object.

The historical task completion degree indicates that the candidate assignment object completes the task in the historical process, and may be specifically generated by evaluating, by the delivery resource or the customer, the completion of the candidate assignment object delivering the order and whether the candidate assignment object completes the delivery of the order within the expected time of delivering the resource or the customer. For example, for a certain historical order, feedback information of a user requesting help for the historical order on candidate assignment objects for completing the historical order may be determined, for example, satisfaction scores and the like may be used as the feedback information, and a score corresponding to the feedback information is queried as a completion degree corresponding to the feedback information. Then, the completion time of the historical order is counted, the time interval between the completion time and the expected time is determined, and the degree of completion in terms of time is determined according to the time interval. And finally, carrying out statistical calculation on the completion degree corresponding to the feedback information and the completion degree in the aspect of time, carrying out normalization processing on the two completion degrees, and further outputting the task completion degree aiming at the historical order. And evaluating the task completion degree after the candidate assignment object completes one order every time, synthesizing the task completion degrees every time to obtain the historical task completion degree of the candidate assignment object, and taking the historical task completion degree as a basis for evaluation in the subsequent evaluation. In addition, when the subsequent candidate assignment object completes the task, the historical task completion degree can be continuously updated according to the task completion condition, so that the accuracy of the historical task completion degree is ensured.

In this way, the platform may subsequently evaluate the current candidate assignment object in multiple dimensions and multiple angles based on the content included in the object information, thereby screening out the most suitable object among the multiple candidate assignment objects to form an object cluster.

204. Based on the plurality of object information, a plurality of candidate assignment objects are evaluated, from which clusters of objects are circled.

In the embodiment of the application, when a plurality of candidate assignment objects are determined and a plurality of object information of the candidate assignment objects is acquired, the plurality of candidate assignment objects begin to be evaluated based on the plurality of object information, so that the most suitable object among the plurality of candidate assignment objects is selected to form an object cluster. The evaluation process of the candidate assignment object is described below by taking any candidate assignment object in the plurality of candidate assignment objects as an example:

for each candidate assignment object in the candidate assignment objects, firstly, the constant-living places indicated by the registration information included in the object information of the candidate assignment object and the reliability of the constant-living place labels are obtained, the constant-living places of the candidate assignment objects are compared with the distribution addresses, and a place score is output based on the comparison result generated by comparison and the reliability of the constant-living place labels. Specifically, when comparing the standing location of the candidate assignment target with the delivery address, there are two possibilities, one is the standing location, that is, the location where the delivery address is located, and the other is the standing location and the delivery address that are different, and therefore, the delivery location to which the delivery address belongs is queried, and the comparison result is output according to whether the standing location and the delivery location are consistent. When the comparison result indicates that the place of living is consistent with the distribution place, the credibility of the place of living marking needs to be evaluated continuously, namely, the score corresponding to the credibility is inquired, and the score corresponding to the credibility is output as the place score. When the comparison result indicates that the standing location is inconsistent with the delivery location, the location distance between the standing location and the delivery location needs to be counted, and a score corresponding to the location distance is output as a location score. It should be noted that, when the comparison result indicates that the standing location and the delivery location are not consistent, the location score output by calculating the location distance between the two locations is used, and in the process of practical application, as long as the two locations are not consistent, a default value may be output as the location score, and the distance evaluation is not continued, which is not specifically limited in the present application. After the scoring of the places is completed, the platform acquires the object credit value included in the registration information and the historical task completion degree included in the object information, and performs weight calculation on the object credit value, the historical task completion degree and the place scoring to obtain an evaluation result of the candidate assignment object. For example, weights corresponding to the object credit value, the historical task completion degree and the place score can be respectively obtained, the corresponding weights and corresponding data are used for calculation, the sum of the calculated results is used as an evaluation result of the candidate assigned object, and the evaluation result is converted into a score form, so that the subsequent selection of the object cluster is facilitated. It should be noted that, the grades may be further classified according to the evaluation result, for example, a grade a, a grade B, a grade C, and the like are set, the candidate assignment object evaluated as the grade a is subsequently extracted as the object cluster, and it is only required to ensure that the obtained evaluation result can truly describe the location, task completion condition, and credit condition of the candidate assignment object, so that it is subsequently ensured that the object cluster obtained by circle selection is most suitable for delivering the order to be assigned, and further, the delivery experience of the customer is improved.

The above evaluation process is repeatedly performed, and the plurality of candidate assignment objects are evaluated respectively, so that a plurality of evaluation results are obtained. Then, a preset number of target evaluation results are extracted from the plurality of evaluation results, and candidate assignment object combinations corresponding to the preset number of target evaluation results are used as object clusters, wherein the target evaluation results also meet a preset evaluation standard. Wherein the predetermined evaluation criterion may be a fractional criterion line or a graded criterion line. For example, it may be 90 points, so that the evaluation result indicates that candidate assignment objects above 90 points may constitute an object cluster. Or the preset evaluation criterion may be a level a, so that the candidate assigned objects displayed as the level a in the evaluation result may constitute an object cluster. The setting of the preset evaluation criterion is not specifically limited in this application, and may be actually set by integrating the completion conditions of all platform registration objects in the platform, for example, the average score of the historical evaluation results of all platform registration objects may be taken as the preset evaluation criterion, and the like.

In addition, the candidate assignment objects with the preset number are extracted to form the candidate assignment objects, and in the actual application process, the preset number can be continuously adjusted according to the completion condition of the task until the most appropriate preset number is found, so that the object clustering is minimized. For example, it may be to evaluate how many objects simultaneously request to receive the task in each task pushing, and use an average value of the numbers of the objects simultaneously requesting to receive the task as a preset number, or it may also be to reduce one or two objects in the object cluster each time in a historical process, and continue to evaluate the time when the task is received until the time when the task is received does not reach the timeout time, and the minimum candidate assignment objects are already included in the object cluster, and then it is sufficient to use the number of candidate assignment objects in the current object cluster as the preset number. The manner in which the preset number is set and adjusted is not specifically limited in this application.

205. And generating a push prompt of the order to be assigned.

In the embodiment of the application, after determining which objects to push the order to be assigned, a push prompt of the order to be assigned can be generated, and the push prompt is subsequently issued to the circled object cluster to realize pushing of the task. In order to stimulate the candidate assignment objects in the object cluster, the candidate assignment objects have power to assist in order delivery, and when the delivery resources or customers request assistance to push tasks to the platform, some encouraging words, red parcels and the like can be actively provided as additional supply resources, so that when the push prompt is generated, the additional supply resources can be embodied in the push prompt, and the probability of order reception is improved.

Specifically, first, the additional supply resource is extracted from the task push request, and a resource pattern related to the resource content of the additional supply resource is generated, where the additional supply resource indicates a resource that can be acquired after the order to be assigned is completely distributed. And then, constructing an initial prompt comprising order information of the order to be assigned, marking the resource file to the initial prompt, and generating a push prompt. It should be noted that, in the push reminder, the main information such as the delivery address of the order to be assigned may be simply extracted for display, or if the preset time expected to be delivered is limited in the delivery resource and the task push request sent by the customer, the preset time may also be embodied in the push reminder. Furthermore, if the distributed resource or the customer does not provide any additional supply resource in the task pushing request, the pushing reminder may not be displayed with any resource file related to the additional supply resource, but directly display the order information related to the order to be assigned.

206. And issuing the push prompt to the object cluster.

In the embodiment of the application, after the platform generates the push reminder, the push reminder is issued to the object cluster, so that candidate assignment objects in the object cluster can help to distribute the order to be assigned. It should be noted that, when the platform issues the push reminder to the object cluster, the platform may send the notification to the application account of each candidate assignment object in the object cluster in an in-application notification manner, or may also send a short message to each candidate assignment object in the object cluster for prompting, and the like, and the notification manner is not specifically limited in the present application.

207. When the order to be assigned is detected to be received, the candidate assignment object which receives the order to be assigned in the object cluster is used as a target assignment object, order assignment feedback is sent to a distribution resource or a customer, the order to be assigned is assigned to the target assignment object, and the order to be assigned and the target assignment object are bound and stored.

In the embodiment of the application, after the platform issues the push reminder to the object cluster, candidate assignment objects with will in the object cluster receive the order to be assigned. Thus, when the platform detects that the order to be assigned is received, the candidate assignment object in the object cluster for receiving the order to be assigned is taken as the target assignment object, and the order assigned feedback is sent to the delivery resource or the customer to inform the delivery resource or the customer that the order to be assigned has the object willing to help. And then, the order to be assigned is assigned to the target assignment object, and the order to be assigned and the target assignment object are bound and stored, so that the order delivery service is completed.

In the actual application process, considering that there is no object willing to receive the order to be assigned in the currently determined object cluster, a waiting time threshold may be set in the platform, and the waiting time starts to be counted after the push reminder is issued to the object cluster. When the counted waiting time reaches the waiting time threshold, it is determined that no object in the object cluster receives the assigned order, the processes from the step 203 to the step 206 are executed again, the object cluster is selected again, and the push prompt is issued until the order to be assigned is received.

208. When the target assignment object is detected to complete the order to be assigned, sending order completion feedback to the distribution resources or the customer, extracting the additional supply resources from the task pushing request, determining a resource receiver set by the target assignment object, and sending the additional supply resources to the resource receiver.

In the embodiment of the application, when it is detected that the target assignment object completes the to-be-assigned order, the platform sends an order completion feedback to the delivery resource or the customer to inform the delivery resource or the customer that the to-be-assigned order is delivered, extracts the additional supply resource from the task push request, determines a resource receiver set by the target assignment object, and sends the additional supply resource to the resource receiver.

And sometimes the delivery resource or the customer may want to give the target assignment object appropriate incentive and evaluation when knowing that the order to be assigned is completed, so that if the platform receives feedback information sent by the delivery resource or the customer based on the completed order, the feedback information is sent to the resource receiver for displaying, and the target assignment object is informed of the feedback information. The feedback information may also carry some distribution resources or virtual resources such as red packets, coins, etc. actively provided by the customer. On the other hand, the platform also reads the feedback information and determines the first completion degree indicated by the feedback information. And then, determining the completion time of the target assignment object for completing the order to be assigned, acquiring the preset time indicated by the task pushing request, and outputting a second completion degree based on the time interval between the completion time and the preset time. And finally, counting the first completion degree and the second completion degree to obtain the target completion degree of the order to be assigned in the current distribution, and updating the target completion degree to the historical task completion degree of the target assignment object. The process of updating the first completion level, the second completion level and the historical task completion level is the same as the process shown in step 203, and is not repeated here.

In summary, the actual distribution of resources or customers, platforms, and target assignment objects forms a system during the execution of the overall scheme, and the interaction process in the system is as follows:

referring to fig. 2B, first, a delivery resource or a customer requests delivery to a platform based on an order to be assigned, the platform identifies a delivery address of the order to be assigned, evaluates registered objects based on object information of objects registered in a current platform and the delivery address, and defines some most suitable objects among all the objects to form an object cluster. And then abstracting the order to be assigned into a task and sending the task to the object cluster. When the target assignment object in the object cluster receives the order to be assigned, the platform issues the order to be assigned to the target assignment object, and the target assignment object distributes the order to be assigned. Meanwhile, the platform also informs the distribution resources or the customers that the order to be assigned is successfully assigned, and the distribution resources or the customers are still informed after the distribution of the order to be assigned is detected, so that the distribution resources or the customers can encourage and reward the target assignment objects through the platform, and the like, so that the distribution resources or the customers do not need to actually go to the place for distribution, the distribution in the place is assigned to the objects in the place in a coordinated distribution mode, the delivery is realized, and the distribution efficiency is ensured.

Further, as a specific implementation of the method shown in fig. 1, an embodiment of the present application provides a task pushing apparatus, and as shown in fig. 3A, the apparatus includes: the system comprises an acquisition module 301, an identification module 302, an extraction module 303, an evaluation module 304 and a distribution module 305.

The obtaining module 301 is configured to receive a task pushing request, and obtain an order to be assigned indicated by the task pushing request, where the task pushing request is sent by a delivery resource for delivering the order to be assigned or a customer for delivering the order to be assigned;

the identification module 302 is configured to identify a delivery address of the order to be assigned, and query a delivery location to which the delivery address belongs;

the extracting module 303 is configured to determine a plurality of candidate assignment objects currently located at the distribution location, and extract a plurality of object information of the candidate assignment objects, where the candidate assignment objects are platform registration objects for distribution at the distribution location;

the evaluation module 304 is configured to evaluate the candidate assignment objects based on the object information, and select a cluster of objects among the candidate assignment objects;

the issuing module 305 is configured to generate a push reminder for the order to be assigned, and issue the push reminder to the object cluster.

In a specific application scenario, as shown in fig. 3B, the apparatus further includes: a receiving module 306, a registering module 307, a counting module 308, a sorting module 309 and a labeling module 310.

The receiving module 306 is configured to receive a registration request, and obtain registration information input based on the registration request, where the registration information at least includes basic information of an object, a place of standing, and a credit value of the object;

the registration module 307 is configured to perform object registration to a platform by using the registration information, use an object that sends the registration request as a platform registration object, and store the registration information and the platform registration object correspondingly;

the counting module 308 is configured to obtain historical track information corresponding to the object basic information, and count at least one place where the history appears in the historical track information and the number of occurrences of each place where the history appears in the at least one place where the history appears in the historical track information;

the sorting module 309 is configured to sort the places where the at least one history is located in the order from high to low according to the occurrence number, and query a place rank of a target history place which is consistent with the standing place in the sorted at least one history place;

the labeling module 310 is configured to determine a reliability corresponding to the place rank, and label the place of living in the registration information with the reliability.

In a specific application scenario, as shown in fig. 3C, the extracting module 303 includes: a determination unit 3031, a positioning unit 3032, an extraction unit 3033 and a query unit 3034.

The determining unit 3031 is configured to determine a plurality of idle objects among the platform registration objects currently completing registration in the platform, where the plurality of idle objects are platform registration objects to which no order is currently assigned;

the positioning unit 3032 is configured to position the plurality of idle objects, and determine a plurality of pieces of current location information of the plurality of idle objects and a plurality of target places to which the plurality of pieces of current location information belong;

an extracting unit 3033 configured to compare the plurality of target locations with the delivery locations, extract a target location matching the delivery location from the plurality of target locations, and set an idle object corresponding to the target location matching the delivery location as a plurality of candidate assignment objects;

the querying unit 3034 is configured to obtain registration information of each candidate assignment object in the plurality of candidate assignment objects, query a historical task completion level of each candidate assignment object in the plurality of candidate assignment objects, and obtain the plurality of object information by using the registration information and the historical task completion level as object information of a corresponding candidate assignment object.

In a specific application scenario, as shown in fig. 3D, the evaluation module 304 includes: an obtaining unit 3041, a comparing unit 3042, a calculating unit 3043 and a combining unit 3044.

The obtaining unit 3041, configured to obtain, for each candidate assignment object in the plurality of candidate assignment objects, a standing location indicated by the registration information included in the object information of the candidate assignment object and a reliability of the labeling of the standing location;

the comparing unit 3042 is configured to compare the standing location of the candidate assignment object with the distribution address, and output a location score based on a comparison result generated by the comparison and the reliability of the standing location label;

the calculating unit 3043 is configured to obtain an object credit value included in the registration information and an object information including a historical task completion degree, and perform weight calculation on the object credit value, the historical task completion degree, and the place score to obtain an evaluation result of the candidate assignment object;

the comparing unit 3042 is further configured to evaluate the candidate assignment objects respectively to obtain a plurality of evaluation results;

the combining unit 3044 is configured to extract a preset number of target evaluation results from the plurality of evaluation results, and combine candidate assignment objects corresponding to the preset number of target evaluation results as the object cluster, where the target evaluation results meet a preset evaluation criterion.

In a specific application scenario, the comparing unit 3042 is configured to query a delivery location to which the delivery address belongs, and output the comparison result according to whether the standing location is consistent with the delivery location; when the comparison result indicates that the standing place is consistent with the distribution place, inquiring a score corresponding to the credibility, and outputting the score corresponding to the credibility as the place score; and when the comparison result indicates that the standing place is inconsistent with the delivery place, counting the place distance between the standing place and the delivery place, and outputting a score corresponding to the place distance as the place score.

In a specific application scenario, as shown in fig. 3E, the issuing module 305 includes: a generating unit 3051 and a building unit 3052.

The generating unit 3051 is configured to extract an additional supply resource from the task pushing request, and generate a resource pattern related to resource content of the additional supply resource, where the additional supply resource indicates a resource that can be acquired after the to-be-assigned order is completely distributed;

the constructing unit 3052 is configured to construct an initial reminder including the order information of the order to be assigned, label the resource copy to the initial reminder, and generate the push reminder.

In a specific application scenario, as shown in fig. 3F, the apparatus further includes: a determination module 311, a first sending module 312 and an assignment module 313.

The determining module 311 is configured to, when it is detected that the to-be-assigned order is received, take a candidate assignment object in the object cluster, which receives the to-be-assigned order, as a target assignment object;

the first sending module 312, configured to send order-assigned feedback to the distribution resource or the customer;

the assigning module 313 is configured to assign the to-be-assigned order to the target assignment object, and perform binding storage on the to-be-assigned order and the target assignment object.

In a specific application scenario, the first sending module 312 is further configured to send order completion feedback to the distribution resource or the customer when it is detected that the target assignment object completes the order to be assigned;

the first sending module 312 is further configured to extract an additional provisioning resource from the task pushing request, determine a resource receiving side set by the target assignment object, and send the additional provisioning resource to the resource receiving side.

In a specific application scenario, as shown in fig. 3G, the apparatus further includes: a second sending module 314, a reading module 315, an output module 316, and an updating module 317.

The second sending module 314 is configured to, if feedback information that the delivery resource or the customer has completed feedback sending based on the order is received, send the feedback information to the resource receiver for display;

the reading module 315 is configured to read the feedback information and determine a first completion degree indicated by the feedback information;

the output module 316 is configured to determine a completion time when the target assignment object is detected to complete the to-be-assigned order, obtain a preset time indicated by the task pushing request, and output a second completion degree based on a time interval between the completion time and the preset time;

the updating module 317 is configured to count the first completion degree and the second completion degree to obtain a target completion degree of the order to be assigned in the current distribution, and update the target completion degree to a historical task completion degree of the target assignment object.

According to the device provided by the embodiment of the application, when the platform receives a task pushing request of a distribution resource or a customer, the platform can obtain a current order to be assigned, identify and divide objects which are located in a place of a distribution address of the order to be assigned and can be distributed in the place, determine the most appropriate objects to form an object cluster, abstract the order to be assigned into tasks to be pushed to the object cluster to be received, fully mobilize various idle objects in the place, enable the idle objects to participate in the distribution process, avoid the problem that distribution efficiency is influenced due to the fact that a user cannot enter the place, really achieve delivery and door entry, improve service quality and promote the information and intelligent process of distribution service.

It should be noted that other corresponding descriptions of the functional units related to the task pushing device provided in the embodiment of the present application may refer to the corresponding descriptions in fig. 1 and fig. 2A to fig. 2B, and are not described again here.

In an exemplary embodiment, referring to fig. 4, there is further provided a device, where the device 400 includes a communication bus, a processor, a memory, and a communication interface, and may further include an input/output interface and a display device, where the functional units may communicate with each other through the bus. The memory stores computer programs, and the processor is used for executing the programs stored in the memory and executing the task pushing method in the embodiment.

A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the task pushing method.

Through the above description of the embodiments, those skilled in the art will clearly understand that the present application can be implemented by hardware, and also by software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.), and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method according to the implementation scenarios of the present application.

Those skilled in the art will appreciate that the figures are merely schematic representations of one preferred implementation scenario and that the blocks or flow diagrams in the figures are not necessarily required to practice the present application.

Those skilled in the art will appreciate that the modules in the devices in the implementation scenario may be distributed in the devices in the implementation scenario according to the description of the implementation scenario, or may be located in one or more devices different from the present implementation scenario with corresponding changes. The modules of the implementation scenario may be combined into one module, or may be further split into a plurality of sub-modules.

The above application serial numbers are for description purposes only and do not represent the superiority or inferiority of the implementation scenarios.

The above disclosure is only a few specific implementation scenarios of the present application, but the present application is not limited thereto, and any variations that can be made by those skilled in the art are intended to fall within the scope of the present application.

Claims

1. A task pushing method is characterized by comprising the following steps:

2. The method according to claim 1, wherein before receiving the task pushing request and obtaining the to-be-assigned order indicated by the task pushing request, the method further comprises:

3. The method of claim 1, wherein said determining a plurality of candidate assignment objects currently at said distribution location, extracting a plurality of object information for said plurality of candidate assignment objects, comprises:

4. The method of claim 1, wherein said evaluating said plurality of candidate assignment objects based on said plurality of object information, wherein said circling a cluster of objects among said plurality of candidate assignment objects comprises:

5. The method of claim 4, wherein comparing the place of residency of the candidate assignment object with the delivery address, and outputting a place score based on the comparison result and the confidence level of the place of residency label comprises:

6. The method of claim 1, wherein generating the push alert for the to-be-assigned order comprises:

7. The method of claim 1, further comprising:

sending order assigned feedback to the distribution resource or the customer;

8. The method of claim 7, further comprising:

9. The method of claim 8, further comprising:

10. A task pushing apparatus, comprising: