CN112291440A - Information configuration processing method, device, medium and terminal equipment - Google Patents
Information configuration processing method, device, medium and terminal equipment Download PDFInfo
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- CN112291440A CN112291440A CN202011098070.7A CN202011098070A CN112291440A CN 112291440 A CN112291440 A CN 112291440A CN 202011098070 A CN202011098070 A CN 202011098070A CN 112291440 A CN112291440 A CN 112291440A
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- fixed telephone
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5125—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with remote located operators
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/50—Address allocation
- H04L61/5007—Internet protocol [IP] addresses
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5141—Details of processing calls and other types of contacts in an unified manner
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
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- Business, Economics & Management (AREA)
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- Computer Networks & Wireless Communication (AREA)
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Abstract
The invention discloses an information configuration processing method, which comprises the following steps: monitoring the login state of a system account in real time, and acquiring the IP address of the terminal equipment on which the target account is located when the target account is determined to be online and logged in; finding out a fixed telephone number corresponding to the IP address in a preset information corresponding table as a target number, and determining the position of the terminal equipment according to the IP address; replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number; according to the technical scheme, the IP address of the terminal equipment corresponding to the on-line target account is obtained, the corresponding fixed telephone number is found out to be used as the target number, the position of the terminal equipment is determined, the fixed telephone number of the fixed telephone terminal at the position is replaced by the target number, the fixed telephone terminal number is accurately replaced, and the working efficiency is improved.
Description
Technical Field
The present invention relates to the field of information processing technologies, and in particular, to an information configuration processing method, an information configuration processing apparatus, an information configuration processing medium, and a terminal device.
Background
In a traditional sales mode, workers often need to make calls to clients, each worker needs to firstly bind a system account number, a base number and an external number of the worker to the outside in advance to make a call, and how to change the position of the worker needs to modify the binding relationship between the worker and a new base number.
The conventional configuration modification method is troublesome to operate, has a large workload and is low in efficiency, so that a rapid configuration modification strategy is urgently needed at present to improve the working efficiency.
Disclosure of Invention
The invention provides an information configuration processing method, which aims to solve the technical problems of troublesome operation, large workload and low efficiency of the traditional configuration modification mode.
In order to solve the above technical problem, an embodiment of the present invention provides an information configuration processing method, including:
monitoring the login state of a system account in real time, and acquiring the IP address of the terminal equipment on which the target account is located when the target account is determined to be online and logged in;
finding out a fixed telephone number corresponding to the IP address in a preset information corresponding table as a target number, and determining the position of the terminal equipment according to the IP address;
and replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
As a preferable scheme, in the step of replacing the fixed telephone number of the fixed telephone terminal at the location of the terminal device with the target number, the method further includes: and deleting the configuration information of the fixed telephone terminal.
As a preferable scheme, in the step of replacing the fixed telephone number of the fixed telephone terminal at the location of the terminal device with the target number, the method further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
As a preferred scheme, the information configuration processing method further includes: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
Accordingly, another embodiment of the present invention further provides an information configuration processing apparatus, including:
the account monitoring module is used for monitoring the login state of a system account in real time, and acquiring the IP address of the terminal equipment on which the target account is positioned when the target account is determined to be online and logged in;
the information matching module is used for searching a fixed telephone number corresponding to the IP address in a preset information corresponding table to be used as a target number and determining the position of the terminal equipment according to the IP address;
and the number replacement module is used for replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
As a preferred scheme, the number replacement module is configured to replace the landline number of the landline terminal at the location of the terminal device with the target number, and further includes: and deleting the configuration information of the fixed telephone terminal.
As a preferred scheme, the number replacement module is configured to replace the landline number of the landline terminal at the location of the terminal device with the target number, and further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
As a preferred scheme, the account monitoring module is configured to, when it is determined that the target account is online and logged in, obtain an IP address of the terminal device where the target account is online, further include: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
An embodiment of the present invention further provides a computer-readable storage medium, where the computer-readable storage medium includes a stored computer program; wherein the computer program, when running, controls an apparatus in which the computer-readable storage medium is located to execute the information configuration processing method according to any one of the above.
An embodiment of the present invention further provides a terminal device, which includes a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, where the processor implements the information configuration processing method according to any one of the above items when executing the computer program.
Compared with the prior art, the embodiment of the invention has the following beneficial effects:
according to the technical scheme, the IP address of the terminal equipment corresponding to the on-line target account is obtained, the corresponding fixed telephone number is found out to be used as the target number, the position of the terminal equipment is determined, the fixed telephone number of the fixed telephone terminal at the position is replaced by the target number, the fixed telephone terminal number is accurately replaced, and the working efficiency is improved.
Drawings
FIG. 1: the step flow chart of the information configuration processing method provided by the embodiment of the invention is shown;
FIG. 2: the information configuration processing flow schematic diagram in the embodiment of the invention;
FIG. 3: a schematic structural diagram of an information configuration processing apparatus according to another embodiment of the present invention is provided.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Example one
Referring to fig. 1, a flowchart of steps of an information configuration processing method according to an embodiment of the present invention includes steps 101 to 103, where the steps are as follows:
step 101, monitoring the login state of a system account in real time, and acquiring the IP address of the terminal device on which the target account is located when the target account is determined to be online and logged in.
In this embodiment, the information configuration processing method further includes: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
And 102, finding out a fixed telephone number corresponding to the IP address in a preset information corresponding table as a target number, and determining the position of the terminal equipment according to the IP address.
And 103, replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
In this embodiment, in the step of replacing the fixed telephone number of the fixed telephone terminal at the location of the terminal device with the target number, the method further includes: and deleting the configuration information of the fixed telephone terminal.
In this embodiment, in the step of replacing the fixed telephone number of the fixed telephone terminal at the location of the terminal device with the target number, the method further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
Specifically, as shown in fig. 2, it is a schematic diagram of an information configuration processing flow in the embodiment of the present invention. The private plane number and the computer IP address at each position are fixed and unchangeable, the IP and the private plane number are made into a relation table which corresponds to each other one by one, when an employee logs in a system on a computer, the local computer IP is obtained, the number of the private plane number can be known through the relation table of the IP and the private plane number, and the system account number and the private plane number information of the employee are automatically bound through a background program, so that the employee can call the private plane to call when calling out. According to the embodiment, the relation information of the IP and the fixed telephone number is automatically matched through the background system, the fixed telephone number at the position is automatically confirmed, and a new fixed telephone account relation is bound, so that the operation and maintenance cost can be reduced.
According to the technical scheme, the IP address of the terminal equipment corresponding to the on-line target account is obtained, the corresponding fixed telephone number is found out to be used as the target number, the position of the terminal equipment is determined, the fixed telephone number of the fixed telephone terminal at the position is replaced by the target number, the fixed telephone terminal number is accurately replaced, and the working efficiency is improved.
Example two
Accordingly, referring to fig. 3, a schematic structural diagram of an information configuration processing apparatus according to another embodiment of the present invention includes: the system comprises an account monitoring module, an information matching module and a number replacing module.
And the account monitoring module is used for monitoring the login state of the system account in real time, and acquiring the IP address of the terminal equipment on which the target account is positioned when the target account is determined to be online and logged in.
In this embodiment, the account monitoring module is configured to, when it is determined that the target account is online and logged in, obtain an IP address of the terminal device where the target account is online, further include: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
And the information matching module is used for searching the fixed telephone number corresponding to the IP address in a preset information corresponding table to be used as a target number and determining the position of the terminal equipment according to the IP address.
And the number replacement module is used for replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
In this embodiment, the number replacement module is configured to replace the landline number of the landline terminal at the location of the terminal device with the target number, and further includes: and deleting the configuration information of the fixed telephone terminal.
In this embodiment, the number replacement module is configured to replace the landline number of the landline terminal at the location of the terminal device with the target number, and further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
EXAMPLE III
An embodiment of the present invention further provides a computer-readable storage medium, where the computer-readable storage medium includes a stored computer program; when running, the computer program controls a device where the computer-readable storage medium is located to execute the information configuration processing method according to any one of the embodiments.
Example four
The embodiment of the present invention further provides a terminal device, where the terminal device includes a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, and the processor implements the information configuration processing method according to any of the above embodiments when executing the computer program.
Preferably, the computer program may be divided into one or more modules/units (e.g., computer program) that are stored in the memory and executed by the processor to implement the invention. The one or more modules/units may be a series of computer program instruction segments capable of performing specific functions, which are used for describing the execution process of the computer program in the terminal device.
The Processor may be a Central Processing Unit (CPU), other general purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, a discrete Gate or transistor logic device, a discrete hardware component, etc., the general purpose Processor may be a microprocessor, or the Processor may be any conventional Processor, the Processor is a control center of the terminal device, and various interfaces and lines are used to connect various parts of the terminal device.
The memory mainly includes a program storage area and a data storage area, wherein the program storage area may store an operating system, an application program required for at least one function, and the like, and the data storage area may store related data and the like. In addition, the memory may be a high speed random access memory, may also be a non-volatile memory, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash Card (Flash Card), and the like, or may also be other volatile solid state memory devices.
It should be noted that the terminal device may include, but is not limited to, a processor and a memory, and those skilled in the art will understand that the terminal device is only an example and does not constitute a limitation of the terminal device, and may include more or less components, or combine some components, or different components.
The above-mentioned embodiments are provided to further explain the objects, technical solutions and advantages of the present invention in detail, and it should be understood that the above-mentioned embodiments are only examples of the present invention and are not intended to limit the scope of the present invention. It should be understood that any modifications, equivalents, improvements and the like, which come within the spirit and principle of the invention, may occur to those skilled in the art and are intended to be included within the scope of the invention.
Claims (10)
1. An information configuration processing method, comprising:
monitoring the login state of a system account in real time, and acquiring the IP address of the terminal equipment on which the target account is located when the target account is determined to be online and logged in;
finding out a fixed telephone number corresponding to the IP address in a preset information corresponding table as a target number, and determining the position of the terminal equipment according to the IP address;
and replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
2. The information configuration processing method according to claim 1, wherein the step of replacing the destination number with the base number of the base terminal at the location of the terminal device further includes: and deleting the configuration information of the fixed telephone terminal.
3. The information configuration processing method according to claim 1, wherein the step of replacing the destination number with the base number of the base terminal at the location of the terminal device further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
4. The information configuration processing method according to claim 1, wherein the information configuration processing method further comprises: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
5. An information configuration processing apparatus characterized by comprising:
the account monitoring module is used for monitoring the login state of a system account in real time, and acquiring the IP address of the terminal equipment on which the target account is positioned when the target account is determined to be online and logged in;
the information matching module is used for searching a fixed telephone number corresponding to the IP address in a preset information corresponding table to be used as a target number and determining the position of the terminal equipment according to the IP address;
and the number replacement module is used for replacing the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment with the target number.
6. The information configuration processing apparatus according to claim 5, wherein the number replacement module is configured to replace a fixed-line telephone number of a fixed-line telephone terminal at the location of the terminal device with the destination number, and further includes: and deleting the configuration information of the fixed telephone terminal.
7. The information configuration processing apparatus according to claim 5, wherein the number replacement module is configured to replace a fixed-line telephone number of a fixed-line telephone terminal at the location of the terminal device with the destination number, and further includes: and judging the fixed telephone number of the fixed telephone terminal at the position of the terminal equipment, and replacing the fixed telephone number with the target number when the fixed telephone number is determined to be inconsistent with the target number.
8. The information configuration processing apparatus according to claim 5, wherein the account monitoring module is configured to, when it is determined that the target account is online and logged in, obtain an IP address of a terminal device on which the target account is online, further include: and judging the authority of the target account, and quitting the execution processing when the target account is determined to be the call limiting account.
9. A computer-readable storage medium, characterized in that the computer-readable storage medium comprises a stored computer program; wherein the computer program, when executed, controls an apparatus in which the computer-readable storage medium is located to perform the information configuration processing method according to any one of claims 1 to 4.
10. A terminal device comprising a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, the processor implementing the information configuration processing method according to any one of claims 1 to 4 when executing the computer program.
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CN202011098070.7A CN112291440A (en) | 2020-10-14 | 2020-10-14 | Information configuration processing method, device, medium and terminal equipment |
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CN202011098070.7A CN112291440A (en) | 2020-10-14 | 2020-10-14 | Information configuration processing method, device, medium and terminal equipment |
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Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN106713684A (en) * | 2015-11-17 | 2017-05-24 | 华为数字技术(苏州)有限公司 | Method and equipment for binding unified communication client account number with phone number |
CN107645582A (en) * | 2017-09-04 | 2018-01-30 | 深圳市盛路物联通讯技术有限公司 | A kind of information variation, terminal device and computer-readable medium |
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Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN106713684A (en) * | 2015-11-17 | 2017-05-24 | 华为数字技术(苏州)有限公司 | Method and equipment for binding unified communication client account number with phone number |
CN107645582A (en) * | 2017-09-04 | 2018-01-30 | 深圳市盛路物联通讯技术有限公司 | A kind of information variation, terminal device and computer-readable medium |
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Address after: 510000 Lingnan node garden, Yuwei bridge, Huadi Avenue Road, Liwan District, Guangzhou City, Guangdong Province Applicant after: Guangdong one health industry group Co.,Ltd. Address before: 510000 Lingnan node garden, Yuwei bridge, Huadi Avenue Road, Liwan District, Guangzhou City, Guangdong Province Applicant before: LVSHOU HEALTH INDUSTRY GROUP CO.,LTD. |
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Application publication date: 20210129 |
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