CN112242024A - Oiling machine interaction system based on voice recognition - Google Patents

Oiling machine interaction system based on voice recognition Download PDF

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Publication number
CN112242024A
CN112242024A CN202011107408.0A CN202011107408A CN112242024A CN 112242024 A CN112242024 A CN 112242024A CN 202011107408 A CN202011107408 A CN 202011107408A CN 112242024 A CN112242024 A CN 112242024A
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China
Prior art keywords
voice
user
oiling
refueling
terminal
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Pending
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CN202011107408.0A
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Chinese (zh)
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罗钦扬
杨俊杰
王钰婕
陈婷
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Shanghai Dianji University
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Shanghai Dianji University
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Priority to CN202011107408.0A priority Critical patent/CN112242024A/en
Publication of CN112242024A publication Critical patent/CN112242024A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F13/00Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
    • G07F13/02Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs by volume
    • G07F13/025Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs by volume wherein the volume is determined during delivery
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

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  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Loading And Unloading Of Fuel Tanks Or Ships (AREA)

Abstract

The invention discloses an oiling machine interaction system based on voice recognition, which solves the defects of inconvenient use and large risk of disease propagation of the traditional oiling interaction system; the terminal comprises an oiling machine, an oil storage tank, a power supply module, a controller controlled by the cloud to control the oiling machine, and a voice interaction module for acquiring and recognizing a user oiling instruction; the oiling machine comprises a main control board, a communication board, an electromagnetic oil valve, a card reader board for verifying and identifying the identity of a user and a face recognition module for verifying and identifying the identity of the user; the oiling machine interaction system based on voice recognition is simple and friendly in man-machine interaction, and is more efficient, practical and safe to use.

Description

Oiling machine interaction system based on voice recognition
Technical Field
The invention relates to an oiling machine interaction system, in particular to an oiling machine interaction system based on voice recognition.
Background
The traditional oiling machine interaction system is combined with a matrix keyboard and a gray display screen to serve as an oiling interaction interface on the basis of IC card identity verification. The keyboard comprises numeric keys and function keys, and the oiling machine display screen is generally selected from a 12864 dot matrix screen and used for displaying oiling machine information, user information, oil price and the like. The keyboard is physically worn to cause key failure, the cost of manpower and material resources needs to be paid for replacing the keyboard, the effective area of a 12864 display screen is insufficient, the complexity of information checking is increased through paging display, and the keyboard is not friendly enough and has a certain threshold for customers to use. Meanwhile, in the current epidemic situation, the risk of virus propagation is very high, the contact area and the contact frequency between people are greatly increased by traditional IC card identity identification and keyboard preset oil quantity/money amount, the risk of virus propagation is improved, and the IC card is a hidden killer for people in the vehicle, particularly drivers.
Disclosure of Invention
The invention aims to provide an oiling machine interaction system based on voice recognition, which is simple and friendly in man-machine interaction and more efficient, practical and safe to use.
The technical purpose of the invention is realized by the following technical scheme:
an oiling machine interaction system based on voice recognition comprises an oiling machine terminal for oiling and a cloud end which is in communication connection with the terminal for control processing;
the terminal comprises an oiling machine, an oil storage tank, a power supply module, a controller controlled by the cloud to control the oiling machine, and a voice interaction module for acquiring and recognizing a user oiling instruction;
the oiling machine comprises a main control board, a communication board, an electromagnetic oil valve, a card reader board for verifying and identifying the identity of a user by reading an IC card, and a face recognition module for verifying and identifying the identity of the user by face recognition;
the cloud comprises a data storage platform, a data processing platform and a graphic interaction platform;
the terminal verifies the user identity through an IC card or human face recognition, acquires a refueling instruction through a voice interaction module, and controls the refueling machine to perform corresponding refueling operation after cloud processing.
Preferably, the main control chips of the main control board and the card reader board are both stm32f10 series single-chip microcomputers;
the data storage platform comprises W25Q64 and 24C04 memory chips for storing user IC card verification information, refueling data and point inquiry information.
Preferably, the card reader board further comprises an ISO3082 chip for converting signals into serial port signals, an SM712 diode for shielding electrostatic interference, and a 9012 triode for driving an LED lamp to protect a circuit.
Preferably, the voice interaction module comprises a microphone for performing voice collection and an LD3320 voice chip for performing voice recognition, and the voice chip is provided with a serial peripheral interface connected with the controller.
Preferably, the cloud and the terminal are in wireless communication, and a standby wired channel for network transmission is further arranged.
A fuel dispenser interaction method based on voice recognition comprises the following steps:
the terminal oiling machine verifies the identity of the user and completes verification through IC card or face recognition;
after the verification is successful, the main control board presets the amount of money/oil, and the voice interaction module waits for a user oiling instruction;
the voice interaction module acquires and identifies a refueling instruction sent by a user, uploads the refueling instruction to the cloud for secondary identification processing, and interactively transmits an identification result and information to the terminal main control board and the controller;
the main control board prompts the user to mechanically refuel, and the controller controls the refueling machine to finish corresponding refueling treatment.
In conclusion, the invention has the following beneficial effects:
refuel through voice interaction module discernment collection, manage customer information through the high in the clouds and carry out the equipment of filling oil station's the operation control processing that refuels, the effectual operation automation and the management informationization that improve filling oil station have ensured before the press of customer, make the process of refueling more convenient, through voice interaction simple effective, and can avoid main control board keyboard and user's direct contact, use more convenient, intelligent, friendly.
Drawings
FIG. 1 is a topological block diagram of the present system;
FIG. 2 is a schematic diagram of the operation of the voice interaction module;
FIG. 3 is a diagram of a terminal hardware configuration;
fig. 4 is a diagram showing a configuration of terminal software.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings.
According to one or more embodiments, a fuel dispenser interaction system based on voice recognition is disclosed, as shown in fig. 1, and is divided into a cloud and a terminal. The terminal is including a plurality of filling station that distributes, and every filling station all includes the tanker aircraft of a plurality of operation of refueling, and every tanker aircraft corresponds and is provided with the controller that is used for control, the tanker aircraft of the operation of refueling, carries out the oil storage tank of oil storage, power module, is controlled by the high in the clouds in order to carry out the controller of control, carry out information acquisition discernment's face recognition module and voice interaction module. The cloud comprises a data storage platform, a data processing platform and a graph interaction platform.
Each oiling machine comprises a corresponding main control board, a communication board, an electromagnetic oil valve and a card reader board. The terminal can identify the IC card of the user identity through the card reader plate on the oiling machine, also can identify the user identity through the face recognition module, can be selected by the user to identify the identity through two modes, and improves the safety and the robustness. The voice interaction module collects and identifies the oiling instruction of the user, transmits the oiling instruction to the cloud end through the communication board, and controls the oiling machine and the electromagnetic oil valve to perform corresponding oiling operation after the oiling machine and the electromagnetic oil valve are processed by the cloud end.
Through the end-to-end mode, the terminal is used for facing management personnel and users in the gas station to achieve information acquisition, information interaction, refueling operation and the like, and the cloud end mainly faces the terminal and web interaction to achieve voice recognition, data storage, gas station information management and the like. Communication connection between terminal and the high in the clouds chooses for use to communicate through TCP/IP protocol stack, and the terminal mainly carries out data transmission through wireless mode, and based on stable, reliable communication principle, communication network remains reserve wired passageway, through wired transmission mode as wireless transmission's reserve protection, guarantees filling station's operating stability and reliability.
The main control board adopts stm32f10 series single-chip microcomputer as a main control chip, is mainly used for finishing the work of oiling control, capital settlement, communication with an upper computer and a card reader board and the like, and plays a role in central scheduling in the oiling process. The card reader plate also adopts an stm32f10 series single chip microcomputer to play a role in intermediate signal transmission, and the card reader plate converts signals into serial port signals by using an ISO3082 chip so as to facilitate downward transmission; the SM712 is used for shielding electrostatic interference, and a 9012 triode is used for driving the LED lamp and protecting the circuit; meanwhile, the system is connected with terminal equipment such as a keyboard and a display screen, so that the functions of customer identity information identification, refueling process control, information interaction and the like are realized. The oiling machine uses and keeps traditional keyboard and IC card slot. The back of the card reader board is provided with a keyboard and an LED display screen, and the keyboard and the LED display screen are connected with the card reader board to display a service flow and complete data interaction between a customer and the oiling machine.
The communication board adopts an RS485 communication interface supported by the oiling machine, serial port signals are converted into half-duplex differential signals, namely 485 signals through an ISO3082 chip, an SM712 diode is used for shielding electrostatic interference, and a B82790 common-mode inductor is used for filtering common-mode electromagnetic interference.
The voice interaction module comprises a microphone for voice acquisition and an LD3320 voice chip for voice recognition, wherein the voice chip is built on an STC11 series single-chip microcomputer, the microphone and the voice chip are used as recognition ends, a data processing platform at the cloud end receives the data and then carries out secondary processing, and the oil filling instruction in the voice form sent by a user is acquired and recognized. The voice chip is provided with a Serial Peripheral Interface (SPI) connected with the controller.
The power supply module completes the whole hardware schematic diagram and PCB design based on the AltiumDesigner 13. The system input voltage level is 24V, 5V is output by an LM2596 switch type voltage-stabilized power supply chip to supply power for external modules such as a camera, 3.3V working voltage is provided for an MCU (microprogrammed control Unit) by an LM1117 linear voltage-stabilized module, voltage isolation between an external power supply and an on-board circuit is realized by adopting an isolation chip IB0505LS-W75, on-board voltage protection is formed, hardware is prevented from being damaged by circuit board welding and device problems, four test points T1-T4 are reserved, voltage of each point is tested immediately after power-on, when the voltage is respectively 24, 5, 3.3 and 0, the hardware is normal, and software testing can be carried out.
The data storage platform of the cloud comprises W25Q64 and 24C04 storage chips for storing user IC card verification information, refueling data and point inquiry information, and storage and inquiry are facilitated.
According to one or more embodiments, a fuel dispenser interaction method based on voice recognition is disclosed, comprising the following steps:
the terminal oiling machine verifies the identity of the user and completes verification through IC card or face recognition;
after the verification is successful, the main control board presets the amount of money/oil, and the voice interaction module waits for a user oiling instruction;
the voice recognition module collects and recognizes a refueling instruction sent by a user, uploads the refueling instruction to the cloud for secondary recognition processing, and interactively transmits a recognition result and information to the terminal main control board and the controller;
the main control board prompts the user to mechanically refuel, and the controller controls the refueling machine to finish corresponding refueling treatment.
Each part of the terminal mainly faces to the management personnel in the station and external users, and mainly realizes the functions of information acquisition, information interaction, oil filling operation and the like. The terminal is essentially an embedded system, and mainly comprises an embedded microcontroller, a human face/voice acquisition module, an oil temperature/oil level sensor and other hardware modules, and an oiling machine, an oil storage tank and other mechanical devices, wherein the oiling machine is used as a volume measuring instrument and does not have the functions of authentication, preset settlement and the like. The method comprises the steps that original input is defined as primary data, the primary data is defined as secondary data which is uploaded to a cloud end through terminal preprocessing, the primary data is acquired through a face/voice information acquisition module by the system, the secondary data is uploaded to the cloud end after preprocessing, a cloud end verification result is received, the terminal outputs the verification result and prompt information through a display screen and voice, and a controller conducts state skipping and business processing according to the result to complete an interaction function. Each cloud platform is mainly oriented to terminal and web interaction, and voice recognition, data storage, gas station information management and the like are achieved. The terminal and the cloud end are communicated through a TCP/IP protocol stack, the terminal mainly conducts data transmission in a wireless mode, and based on a stable and reliable communication principle, a wired transmission mode is reserved in a communication network and used as a backup protection of wireless transmission, so that the operation stability and reliability of a gas station are guaranteed.
The method adopts two modes to verify the identity of the user, and corresponding data is displayed on a display screen of a main control panel after the verification is successful.
And after the identity authentication is successful, the oil quantity/amount is preset, the verification interface prompts the verification result and the next operation, and the result of the successful identity authentication is also sent to the voice interaction module as an instruction before the oiling is prepared. The user refuels through one of two modes of voice input amount or oil quantity, the selection mode can be seen on the serial port display interface after the voice input recognition is successful, then the oil quantity or the amount of the money is input through voice, the oiling machine receives the oiling instruction of adding more or less oil or adding more or less money, and the interface simultaneously displays the amount, such as 'money refuels, 20 yuan'. After the voice recognition is successful, the voice interaction module uploads the information to the upper computer and the terminal through the serial port to complete the voice presetting operation. If the voice recognition is successful, a word for asking the gun to refuel is displayed on the display screen, and at the moment, the oil gun can be opened and the electromagnetic oil valve is rotated to refuel. The fuel filling amount and the amount can be displayed on the display screen in real time. And when the added oil amount reaches the preset amount or oil amount, stopping adding the oil and carrying out money deduction operation.
In the voice recognition interaction stage, a mode of recognizing an instruction by a voice chip to perform oil quantity/money amount is adopted to replace a preset mode of a traditional matrix keyboard key. The voice recognition adopts an LD3320 voice chip which provides a serial peripheral interface SPI and can be directly connected with a controller, and the controller inputs a preset pinyin character string into the LD3320 before starting the voice recognition by presetting the pinyin character string required by the system function in a program. When inputting a plurality of character strings, the character strings are numbered, and finally, the identification result is output in the form of number. And after the voice recognition is started, processing and recognizing the sound signals read from the microphone, comparing the recognition result with the set word list, and outputting the serial number of the word with the highest matching probability. The controller can transmit the pinyin string for identifying the key words into the chip in a register setting mode, and can conveniently complete the functions of setting a voice identification list, starting voice identification, obtaining an identification result, playing MP3 and the like by setting and reading the register. The voice interaction module operates as shown in figure 2. The voice commands of the clients are collected through the microphone module, the secondary voice data are uploaded to the cloud for recognition after the terminals are preprocessed, and recognition results and information interaction are displayed by matching with 8.9-inch touch color screens.
The oiling machine interaction system comprises functions of a service state machine, face/voice/equipment state information acquisition and preprocessing, network communication, LCD display and the like, wherein the service state machine and the information acquisition are required to meet the real-time requirement, the network communication is required to adopt socket, the LCD is required to be synchronous with face information when the verification progress is displayed, no distortion and no frame drop are required at the image transmission rate of 24 frames, and a multitask concurrency and TCP/IP protocol stack are required to be supported on the bottom layer of system software. The bare computer scheme is not suitable for an oiling machine terminal interactive service scene, in the scheme based on the operating system, the embedded Linux system follows GPL protocol, source codes are open, development cost is reduced, the kernel is simplified and efficient, rapid CPU-oriented transplantation and service-oriented kinetic energy customization are facilitated for engineers, a complete TCP/IP protocol stack is supported, and compared with the PC-end Linux, the embedded Linux improves a priority management algorithm in process scheduling and can meet the requirement of the embedded system on real-time performance. The invention selects a terminal controller based on an embedded Linux system, and the hardware structure and the software structure are respectively shown in fig. 3 and fig. 4, wherein the storage module comprises Flash, ROM and RAM, the software module is divided into a system layer, a driving layer and an application layer, and the driving layer mainly faces to each hardware module, such as a camera, a memory, a display screen and a CPU.
The invention can solve the problems of terminal retail condition in the fuel supply industry and the current pain point of the gas station, analyzes the main functional requirements of the terminal interactive system of the gas dispenser in detail from three aspects of a terminal administrator, a client and the gas dispenser, and designs the integral structure of the system on the basis. In addition, aiming at the limitation that the existing oiling machine can only input oil quantity and money amount through a keyboard when being preset, a voice interaction function is added, a voice command is input through an LD3320 voice chip, a transmission function is called through software, the voice command is transmitted to a terminal through a communication network, incoming parameters are analyzed, results are written, and then the result is handed to cloud data for storage. The matrix keyboard effectively overcomes the physical defects of the matrix keyboard and the customer unfriendliness, and simultaneously has certain safety. The method improves partial defects in the refueling process, such as network security and social security in the refueling process of preset money/oil amount. The service demand benefits required by the gas station, such as refueling record query, refueling machine state monitoring and management and the like, are enhanced. Meanwhile, the problem that the conventional oiling machine is excessively contacted by keys in the process of identity verification and oiling is improved, the voice interaction replaces a keyboard to carry out oiling operation, and the cloud platform carries out client information management and monitoring of the equipment of the oiling station. The operation automation and the management informatization of the gas station are effectively improved, the safety of customers is guaranteed, and the gas filling process is more convenient. Meanwhile, voice interaction is more in line with human habits, the method is simple and effective, human-computer interaction is not different in different oiling machines of different gas stations, application thresholds are reduced, and the defects in keyboard use can be overcome. The original interaction mode is improved by using the voice recognition method, so that the use of customers is more convenient and intelligent, and the efficiency and the interaction friendliness of self-service refueling are improved by low-threshold operation.
The present embodiment is only for explaining the present invention, and it is not limited to the present invention, and those skilled in the art can make modifications of the present embodiment without inventive contribution as needed after reading the present specification, but all of them are protected by patent law within the scope of the claims of the present invention.

Claims (6)

1. An oiling machine interaction system based on voice recognition is characterized in that: the system comprises an oil engine terminal for refueling and a cloud end which is in communication connection with the terminal for control processing;
the terminal comprises an oiling machine, an oil storage tank, a power supply module, a controller controlled by the cloud to control the oiling machine, and a voice interaction module for acquiring and recognizing a user oiling instruction;
the oiling machine comprises a main control board, a communication board, an electromagnetic oil valve, a card reader board for verifying and identifying the identity of a user by reading an IC card, and a face recognition module for verifying and identifying the identity of the user by face recognition;
the cloud comprises a data storage platform, a data processing platform and a graphic interaction platform;
the terminal verifies the user identity through an IC card or human face recognition, acquires a refueling instruction through a voice interaction module, and controls the refueling machine to perform corresponding refueling operation after cloud processing.
2. The fuel dispenser interaction system based on speech recognition of claim 1, wherein: the main control chip of the main control board and the card reader board are both stm32f10 series single-chip microcomputers;
the data storage platform comprises W25Q64 and 24C04 memory chips for storing user IC card verification information, refueling data and point inquiry information.
3. The fuel dispenser interaction system based on speech recognition of claim 2, wherein: the card reader plate further comprises an ISO3082 chip for converting signals into serial port signals, an SM712 diode for shielding electrostatic interference, and a 9012 triode for driving the LED lamp to protect circuits.
4. The fuel dispenser interaction system based on voice recognition as recited in claim 3, wherein: the voice interaction module comprises a microphone for voice acquisition and an LD3320 voice chip for voice recognition, and the voice chip is provided with a serial peripheral interface connected with the controller.
5. The fuel dispenser interaction system based on voice recognition as recited in claim 4, wherein: the cloud and the terminal are in wireless communication, and a standby wired channel for network transmission is further arranged.
6. An oiling machine interaction method based on voice recognition is characterized by comprising the following steps:
the terminal oiling machine verifies the identity of the user and completes verification through IC card or face recognition;
after the verification is successful, the main control board presets the amount of money/oil, and the voice interaction module waits for a user oiling instruction;
the voice interaction module acquires and identifies a refueling instruction sent by a user, uploads the refueling instruction to the cloud for secondary identification processing, and interactively transmits an identification result and information to the terminal main control board and the controller;
the main control board prompts the user to mechanically refuel, and the controller controls the refueling machine to finish corresponding refueling treatment.
CN202011107408.0A 2020-10-16 2020-10-16 Oiling machine interaction system based on voice recognition Pending CN112242024A (en)

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CN113593576A (en) * 2021-08-30 2021-11-02 北京声智科技有限公司 Voice interaction device, system and method, cloud server and storage medium

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Publication number Priority date Publication date Assignee Title
CN113593576A (en) * 2021-08-30 2021-11-02 北京声智科技有限公司 Voice interaction device, system and method, cloud server and storage medium

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Application publication date: 20210119