CN112235386A - Remote assistance method based on intelligent terminal, terminal and storage medium - Google Patents
Remote assistance method based on intelligent terminal, terminal and storage medium Download PDFInfo
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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- H—ELECTRICITY
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- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
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- H—ELECTRICITY
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Abstract
The invention discloses a remote assistance method based on an intelligent terminal, a terminal and a computer readable storage medium, wherein the method comprises the following steps: when receiving an instruction for starting remote assistance sent by an assistance terminal, establishing communication connection with the assistance terminal and entering a remote assistance mode; acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content; sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation; and converting the user event of the assisting terminal into a corresponding system event of the target terminal, and controlling the assisting terminal by using the corresponding system event. The method and the device solve the problem that the user cannot use the intelligent terminal smoothly because the user cannot know how to operate, realize remote operation of the intelligent terminal with the assistance of other intelligent terminals, and improve the use experience of the user.
Description
Technical Field
The present application relates to the field of remote assistance technologies, and in particular, to a remote assistance method based on an intelligent terminal, a terminal, and a computer-readable storage medium.
Background
With the continuous development of intelligent terminal technology, intelligent terminals such as smart televisions, smart phones and tablet computers have thoroughly entered into daily life of people, and people bring convenience to their daily life or work by using the intelligent terminals. However, compared with the traditional terminal products, the current intelligent terminal is often required to perform a plurality of complex operations when in use. This results in some users not using the current intelligent terminal smoothly, and seriously affects the user experience.
Disclosure of Invention
By providing the remote assistance method based on the intelligent terminal, the terminal and the computer readable storage medium, the embodiment of the application solves the problem that a user cannot smoothly use the intelligent terminal due to the fact that the user cannot understand how to operate, realizes remote operation of the intelligent terminal under the assistance of other intelligent terminals, and improves the use experience of the user.
The embodiment of the application provides a remote assistance method based on an intelligent terminal, and the method comprises the following steps:
when receiving an instruction for starting remote assistance sent by an assistance terminal, establishing communication connection with the assistance terminal and entering a remote assistance mode;
acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content;
sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation;
and converting the user event of the assisting terminal into a corresponding system event of the target terminal, and controlling the assisting terminal by using the corresponding system event.
In an embodiment, the step of establishing a communication connection with the assistance terminal and entering a remote assistance mode when receiving an instruction to start remote assistance sent by the assistance terminal includes:
when an instruction for starting remote assistance sent by an assistance terminal is received, acquiring unique identity information of the assistance terminal, and judging whether the assistance terminal is an authorized terminal or not by comparing the unique identity information in an authorized terminal list;
and if the assistant terminal is an authorized terminal, establishing communication connection with the assistant terminal and entering a remote assistant mode.
In an embodiment, the method further comprises:
and if the assistant terminal is not an authorized terminal, refusing to establish communication connection with the assistant terminal.
In an embodiment, before the step of acquiring the unique identity information of the assisting terminal when receiving the instruction for starting remote assistance sent by the assisting terminal, and determining whether the assisting terminal is an authorized terminal by comparing the unique identity information in the authorized terminal list, the method further includes:
and constructing an authorized terminal list by utilizing the authorized terminal, and recording the unique identity information of the authorized terminal in the authorized terminal list.
In an embodiment, the currently presented content includes image content and audio content.
In one embodiment, the user event includes a touch event, a click event.
In an embodiment, the method further comprises:
and when receiving an instruction of ending remote assistance sent by the assistance terminal, disconnecting the communication connection with the assistance terminal and exiting the remote assistance mode.
In one embodiment, the target terminal comprises a smart television.
The embodiment of the application also provides a terminal, which comprises a processor, a memory and a remote assistance program stored on the memory and capable of running on the processor, wherein when the remote assistance program is executed by the processor, the steps of the remote assistance method based on the intelligent terminal are realized.
The embodiment of the present application further provides a computer-readable storage medium, where a remote assistance program is stored on the computer-readable storage medium, and when the remote assistance program is executed by a processor, the steps of the intelligent terminal-based remote assistance method as described above are implemented.
The technical scheme of the remote assistance method based on the intelligent terminal, the terminal and the computer readable storage medium provided in the embodiment of the application has at least the following technical effects:
when receiving an instruction for starting remote assistance sent by an assistance terminal, establishing communication connection with the assistance terminal and entering a remote assistance mode; acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content; sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation; and converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling the assistant terminal by utilizing the corresponding system event. Therefore, the problem that the user cannot smoothly use the intelligent terminal due to the fact that the user cannot know how to operate is effectively solved, remote operation of the intelligent terminal under the assistance of other intelligent terminals is achieved, and use experience of the user is improved.
Drawings
Fig. 1 is a schematic structural diagram of a terminal according to an embodiment of the present application;
fig. 2 is a schematic flowchart of a first embodiment of a remote assistance method based on an intelligent terminal according to the present application;
fig. 3 is a schematic flowchart of a second embodiment of the remote assistance method based on an intelligent terminal according to the present application;
fig. 4 is a flowchart illustrating a third embodiment of the remote assistance method based on an intelligent terminal according to the present application.
Detailed Description
In order to solve the problem that a user cannot use an intelligent terminal smoothly because the user cannot know how to operate, the method comprises the steps of establishing communication connection with an assistance terminal and entering a remote assistance mode when receiving an instruction for starting remote assistance sent by the assistance terminal; acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content; sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation; and converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling the assistant terminal by using the corresponding system event. The remote operation of the intelligent terminal under the assistance of other intelligent terminals is realized, and the use experience of a user is improved.
For a better understanding of the above technical solutions, exemplary embodiments of the present application will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present application are shown in the drawings, it should be understood that the present application may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
Referring to fig. 1, which is a schematic diagram of a hardware structure of a terminal according to various embodiments of the present application, the terminal may include: processor 101, memory 102, communication module 103, image display module 104, audio playback module 105, and the like. Those skilled in the art will appreciate that the hardware configuration of the terminal shown in fig. 1 does not constitute a limitation of the terminal, which may include more or less components than those shown, or some components in combination, or a different arrangement of components.
The following describes the components of the terminal in detail with reference to fig. 1:
the processor 101 is a control center of the terminal, connects various parts of the entire terminal, and performs various functions of the terminal or processes data by running or executing programs stored in the memory 102 and calling data stored in the memory 102, thereby performing overall monitoring of the terminal.
The memory 102 may be used to store various programs of the terminal and various data. The memory 102 mainly includes a program storage area and a data storage area, wherein the program storage area stores at least programs required for remote assistance; the storage data area may store various data of the terminal. Further, the memory 102 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.
The communication module 103 may be configured to implement communication with the assistance terminal, i.e., to transmit data to and receive data from the assistance terminal.
The image display module 104 can be used for displaying the image data of the terminal.
The audio playing module 105 can be used for displaying the audio data of the terminal.
In the embodiment of the present application, the processor 101 may be configured to call the remote assistance program stored in the memory 102 and perform the following operations:
when receiving an instruction for starting remote assistance sent by an assistance terminal, establishing communication connection with the assistance terminal and entering a remote assistance mode;
acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content;
sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation;
and converting the user event of the assisting terminal into a corresponding system event of the target terminal, and controlling the assisting terminal by using the corresponding system event.
In one embodiment, the processor 101 may be configured to invoke a remote assistance program stored in the memory 102 and perform the following operations:
when an instruction for starting remote assistance sent by an assistance terminal is received, acquiring unique identity information of the assistance terminal, and judging whether the assistance terminal is an authorized terminal or not by comparing the unique identity information in an authorized terminal list;
and if the assistant terminal is an authorized terminal, establishing communication connection with the assistant terminal and entering a remote assistant mode.
In one embodiment, the processor 101 may be configured to invoke a remote assistance program stored in the memory 102 and perform the following operations:
and if the assistant terminal is not an authorized terminal, refusing to establish communication connection with the assistant terminal.
In one embodiment, the processor 101 may be configured to invoke a remote assistance program stored in the memory 102 and perform the following operations:
and constructing an authorized terminal list by utilizing the authorized terminal, and recording the unique identity information of the authorized terminal in the authorized terminal list.
In an embodiment, the currently presented content includes image content and audio content.
In one embodiment, the user event includes a touch event, a click event.
In one embodiment, the processor 101 may be configured to invoke a remote assistance program stored in the memory 102 and perform the following operations:
and when receiving an instruction of ending remote assistance sent by the assistance terminal, disconnecting the communication connection with the assistance terminal and exiting the remote assistance mode.
In one embodiment, the target terminal comprises a smart television.
According to the technical scheme, when an instruction for starting remote assistance sent by an assistance terminal is received, the method establishes communication connection with the assistance terminal and enters a remote assistance mode; acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content; sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation; and converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling the assistant terminal by utilizing the corresponding system event. Therefore, the problem that the user cannot smoothly use the intelligent terminal due to the fact that the user cannot know how to operate is effectively solved, remote operation of the intelligent terminal under the assistance of other intelligent terminals is achieved, and use experience of the user is improved.
For better understanding of the above technical solutions, the following detailed descriptions will be provided in conjunction with the drawings and the detailed description of the embodiments.
Referring to fig. 2, in a first embodiment of the present application, a remote assistance method based on an intelligent terminal is applied to a target terminal, and specifically includes the following steps:
step S110, when receiving an instruction to start remote assistance sent by an assistance terminal, establishing a communication connection with the assistance terminal and entering a remote assistance mode.
In this embodiment, the target terminal is an intelligent terminal that needs to be remotely assisted, and may be an intelligent terminal such as an intelligent television, an intelligent mobile phone, a tablet computer, and a personal computer; the assistance terminal is an intelligent terminal capable of providing remote assistance, and can also be an intelligent terminal such as an intelligent television, an intelligent mobile phone, a tablet computer and a personal computer. It can be understood that the technical solution of the present application can be implemented between different types of target terminals and assisting terminals. For example, the technical scheme of the application can be implemented between the smart television and the smart phone, that is, the smart phone can be used for remotely assisting the smart television.
The remote assistance mode is a special state of the target terminal which is set according to actual needs when receiving remote assistance. For example, if it is necessary to avoid the influence of the remote assistance due to the misoperation of the user of the target terminal during the process of receiving the remote assistance, the remote assistance mode may be set to a state in which the user of the target terminal is not allowed to perform the operation.
Generally, if remote assistance is initiated by a target terminal, the user of the target terminal needs to do at least the following two operations: finding and starting the remote assistance function, and selecting a corresponding object for sending the remote assistance request. However, these two operations still have a certain complexity for some users, and they are likely to not complete the operations smoothly. Even if the user completes the operation of initiating the remote assistance and sends the remote assistance request to the assistance terminal, the user of the assistance terminal may not accept the remote assistance request because the user is busy or the assistance terminal is not nearby. Therefore, in order to reduce the operation difficulty of the user of the target terminal when using the remote assistance and avoid the situation that the remote assistance request sent by the user of the target terminal is not answered by people, the technical scheme of the application adopts a technical means that the remote assistance is initiated by the assistance terminal, namely the user of the assistance terminal initiates the remote assistance.
If the target terminal receives the instruction for starting the remote assistance sent by the assistance terminal, it means that the assistance terminal starts the remote assistance to the target terminal, and at this time, the target terminal may establish a communication connection with the assistance terminal and enter a remote assistance mode. In an embodiment, in order to enable a user of an assistance terminal to initiate remote assistance in time when the user of a target terminal needs to obtain the remote assistance, a message that the user needs to obtain the remote assistance may be selected to be sent to a plurality of preset assistance terminals through the target terminal when the user of the target terminal needs to obtain the remote assistance. And after the communication connection is established with the assistant terminal, the target terminal can also send the message of establishing the connection of the existing assistant terminal to other assistant terminals which send the message needing remote assistance but do not establish the connection, thereby avoiding the other assistant terminals from repeatedly sending the instruction of starting remote assistance.
According to the technical scheme, when the instruction for starting the remote assistance sent by the assistance terminal is received, the technical means that the communication connection is established with the assistance terminal and the remote assistance mode is entered is adopted, but if the connection is established for any assistance terminal sending the instruction for starting the remote assistance, malicious control of other people on the target terminal is possibly caused. Therefore, when the target terminal establishes the communication connection with the assistant terminal, a method of firstly verifying the assistant terminal and then establishing the communication connection may be adopted. For example, the target terminal may acquire information of the assistance terminal to display confirmation information to the user upon receiving an instruction to turn on remote assistance transmitted by the assistance terminal, and establish a communication connection with the assistance terminal only in a case where the user selects to accept remote assistance. In an embodiment, the step of establishing a communication connection with the assistance terminal and entering the remote assistance mode when receiving the instruction to start remote assistance sent by the assistance terminal may further include: when an instruction for starting remote assistance sent by an assistance terminal is received, acquiring unique identity information of the assistance terminal, and judging whether the assistance terminal is an authorized terminal or not by comparing the unique identity information in an authorized terminal list; and if the assistant terminal is an authorized terminal, establishing communication connection with the assistant terminal and entering a remote assistant mode. In addition, if the assisting terminal is not an authorized terminal, the assisting terminal refuses to establish communication connection with the assisting terminal.
Step S120, obtaining the current display content of the user, and encoding the current display content by using an encoder to generate a data stream of the current display content.
In this embodiment, the currently displayed content is a content currently output by the intelligent terminal through components such as an image display module and an audio playing module of the intelligent terminal, and may include image content and audio content. For example, if the intelligent terminal is playing a movie in full screen, the currently displayed content is the current video frame and the current audio of the movie. In order to convert the current display content into data capable of being transmitted so as to be sent to the assisting terminal, after the target terminal obtains its own current display content, the target terminal needs to encode the current display content by using an encoder to generate a data stream of the current display content. In an embodiment, the target terminal may obtain current display content of the target terminal itself, and encode the current display content by using an encoder to generate a data stream of the current display content, and may also obtain current voice data of the user, and encode the current voice data by using the encoder to generate the data stream of the voice data. By acquiring the current voice data of the user and sending the voice data to the assisting terminal, the user of the target terminal can more conveniently convey the information related to the content needing to be assisted to the user of the assisting terminal.
Step S130, sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to a user operation.
In this embodiment, after the target terminal sends the data stream of the current display content to the assistant terminal, the assistant terminal may decode the data stream of the current display content by using a decoder, so as to obtain the current display content of the target terminal and play the current display content of the target terminal in the assistant terminal. Therefore, the assisting terminal realizes synchronous display of the content displayed by the target terminal. And when the assisting terminal synchronously displays the content displayed by the target terminal, the user of the assisting terminal can perform corresponding operation according to the displayed content. In this process, the assistant terminal needs to send the user event obtained according to the user operation to the target terminal in real time, or the target terminal needs to obtain the user event obtained by the assistant terminal according to the user operation in real time. In an embodiment, the target terminal may obtain the current voice data of the user of the assistance terminal and play the voice data while obtaining the user event obtained by the assistance terminal according to the user operation. By acquiring the current voice data of the user of the assistance terminal and playing the voice data, the user of the assistance terminal can explain and guide the user of the target terminal while providing remote assistance, thereby further improving the effect of the remote assistance.
Step S140, converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling itself by using the corresponding system event.
In this embodiment, the user event is an event triggered by a user, and may be a click event, a touch event, or the like of the user. For example, the user clicks a button to open a setup menu. And a system event is an event fired by the system. For example, the system automatically opens a setup menu. And the event is used for driving a control of the intelligent terminal to execute a certain function. The user event of the assistant terminal is converted into the system event corresponding to the target terminal, and the user event can be converted into the system event which can be identified by the corresponding target terminal, so that the target terminal can automatically execute the same operation as the assistant terminal by using the corresponding system event without depending on the user operation, namely, the synchronization of the target terminal and the assistant terminal in operation is realized.
The method has the advantages that when the instruction of starting remote assistance sent by the assistance terminal is received, the method establishes communication connection with the assistance terminal and enters a remote assistance mode; acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content; sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation; and converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling the assistant terminal by using the corresponding system event. Therefore, the problem that the user cannot smoothly use the intelligent terminal due to the fact that the user cannot know how to operate is effectively solved, remote operation of the intelligent terminal under the assistance of other intelligent terminals is achieved, and use experience of the user is improved.
Referring to fig. 3, in a second embodiment of the present application, the remote assistance method based on an intelligent terminal is applied to a target terminal, and specifically includes the following steps:
step S210, an authorized terminal list is constructed by using an authorized terminal, and the unique identity information of the authorized terminal is recorded in the authorized terminal list.
In this embodiment, the authorized terminal is a preset intelligent terminal capable of providing secure remote assistance. For example, the intelligent terminal of the relatives and friends may be set as an authorized terminal in advance. And the unique identity information of the authorized terminal is information capable of playing a role of unique identification for the authorized terminal. For example, for a smart phone, the unique Identity information may be its phone serial number, i.e. its International Mobile Equipment Identity (IMEI). After the authorized terminal is preset, the target terminal can use the authorized terminal to construct an authorized terminal list, and the unique identity information of the authorized terminal is recorded in the authorized terminal list. Wherein, the authorized terminal list at least stores the name information of the authorized terminal.
Step S221, when receiving the instruction for starting remote assistance sent by the assistance terminal, acquiring the unique identity information of the assistance terminal, and judging whether the assistance terminal is an authorized terminal by comparing the unique identity information in the authorized terminal list.
In this embodiment, when receiving an instruction to start remote assistance sent by an assistance terminal, the security of the assistance terminal needs to be verified before establishing a communication connection with the assistance terminal. Since the authorized terminal is preset, it can be determined whether the assisting terminal is safe only by comparing the assisting terminal with the authorized terminals in the authorized terminal list. Firstly, acquiring unique identity information of the assisting terminal, then comparing the unique identity information with the unique identity information in the authorized terminal list one by one, and if the same unique identity information is found in the authorized terminal list, indicating that the assisting terminal is an authorized terminal; and if the same unique identity information is not found in the authorized terminal list, indicating that the assisting terminal is not an authorized terminal.
Step S222, if the assistant terminal is an authorized terminal, establishing a communication connection with the assistant terminal and entering a remote assistant mode.
In this embodiment, if the assistant terminal is an authorized terminal, it means that the assistant terminal is a preset intelligent terminal capable of providing secure remote assistance, and at this time, the target terminal may establish a communication connection with the assistant terminal and enter a remote assistance mode.
Step S223, if the assistant terminal is not an authorized terminal, refusing to establish a communication connection with the assistant terminal.
In this embodiment, if the assistant terminal is not an authorized terminal, it means that the assistant terminal is not a preset intelligent terminal capable of providing secure remote assistance, and it cannot be determined whether the remote assistance provided by the assistant terminal is secure at this time, so that the assistant terminal needs to reject the remote assistance provided by the assistant terminal and reject establishing a communication connection with the assistant terminal. In an embodiment, after the communication connection with the assistant terminal is rejected, the name information and the unique identity information of the assistant terminal may be recorded, and then further identified and judged by a certain method, so as to determine whether the assistant terminal needs to be added to a blacklist or whether the assistant terminal needs to be supplemented to an authorized terminal list.
Step S230, obtaining the current display content of the user, and encoding the current display content by using an encoder to generate a data stream of the current display content.
Step S240, sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to a user operation.
And step S250, converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling the assistant terminal by using the corresponding system event.
The method has the advantage that the step of verifying the assistant terminal is added on the basis of the first embodiment. Therefore, the problem that the user cannot smoothly use the intelligent terminal due to the fact that the user cannot know how to operate is effectively solved, remote operation of the intelligent terminal under the assistance of other intelligent terminals is achieved, user experience is improved, and safety of the intelligent terminal is improved.
Referring to fig. 4, in a third embodiment of the present application, the remote assistance method based on an intelligent terminal is applied to a target terminal, and specifically includes the following steps:
step S310, when receiving an instruction to start remote assistance sent by an assistance terminal, establishes a communication connection with the assistance terminal and enters a remote assistance mode.
Step S320, obtaining the current display content of the user, and encoding the current display content by using an encoder to generate a data stream of the current display content.
Step S330, sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation.
Step S340, converting the user event of the assistant terminal into a corresponding system event of the target terminal, and controlling itself by using the corresponding system event.
Step S350, when receiving the instruction for ending the remote assistance sent by the assistance terminal, disconnecting the communication connection with the assistance terminal and exiting the remote assistance mode.
In this embodiment, if the target terminal receives the instruction for ending the remote assistance sent by the assistance terminal, it means that the assistance terminal has completed the remote assistance on the target terminal, and at this time, the target terminal may disconnect the communication connection with the assistance terminal and exit the remote assistance mode. If the remote assistance mode is set to a state in which the user of the target terminal is not allowed to perform the operation, the user of the target terminal may resume the operation of the target terminal after the target terminal exits the remote assistance mode. In an embodiment, the target terminal may also end the remote assistance by detecting that a preset end operation is performed by the user. Wherein the preset ending operation may be pressing a power button of the target terminal.
The method has the advantage that the step of ending the remote assistance is added on the basis of the first embodiment. Therefore, the problem that the user cannot smoothly use the intelligent terminal due to the fact that the user cannot know how to operate is further effectively solved, remote operation of the intelligent terminal under the assistance of other intelligent terminals is achieved, and use experience of the user is improved.
Based on the same inventive concept, the embodiment of the present application further provides a terminal, where the terminal includes a processor, a memory, and a remote assistance program stored in the memory and capable of running on the processor, and when the remote assistance program is executed by the processor, the remote assistance program implements each process of the above remote assistance method embodiment based on an intelligent terminal, and can achieve the same technical effect, and is not described herein again to avoid repetition.
Since the terminal provided in the embodiment of the present application is a terminal used for implementing the method in the embodiment of the present application, based on the method introduced in the embodiment of the present application, a person skilled in the art can understand the specific structure and the deformation of the terminal, and thus details are not described here. All terminals used in the method of the embodiment of the present application belong to the protection scope of the present application.
Based on the same inventive concept, an embodiment of the present application further provides a computer-readable storage medium, where a remote assistance program is stored on the computer-readable storage medium, and when being executed by a processor, the remote assistance program implements each process of the above remote assistance method based on an intelligent terminal, and can achieve the same technical effect, and is not described herein again to avoid repetition.
Since the computer-readable storage medium provided in the embodiments of the present application is a computer-readable storage medium used for implementing the method in the embodiments of the present application, based on the method described in the embodiments of the present application, those skilled in the art can understand the specific structure and modification of the computer-readable storage medium, and thus details are not described herein. Any computer-readable storage medium that can be used with the methods of the embodiments of the present application is intended to be within the scope of the present application.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It should be noted that in the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (10)
1. A remote assistance method based on an intelligent terminal is applied to a target terminal, and comprises the following steps:
when receiving an instruction for starting remote assistance sent by an assistance terminal, establishing communication connection with the assistance terminal and entering a remote assistance mode;
acquiring current display content of the terminal, and encoding the current display content by using an encoder to generate a data stream of the current display content;
sending the data stream of the current display content to the assistant terminal, and acquiring a user event obtained by the assistant terminal according to user operation;
and converting the user event of the assisting terminal into a corresponding system event of the target terminal, and controlling the assisting terminal by using the corresponding system event.
2. The remote assistance method based on the intelligent terminal according to claim 1, wherein the step of establishing a communication connection with the assistance terminal and entering a remote assistance mode when receiving an instruction to start remote assistance sent by the assistance terminal comprises:
when an instruction for starting remote assistance sent by an assistance terminal is received, acquiring unique identity information of the assistance terminal, and judging whether the assistance terminal is an authorized terminal or not by comparing the unique identity information in an authorized terminal list;
and if the assistant terminal is an authorized terminal, establishing communication connection with the assistant terminal and entering a remote assistant mode.
3. The intelligent terminal-based remote assistance method according to claim 2, further comprising:
and if the assistant terminal is not an authorized terminal, refusing to establish communication connection with the assistant terminal.
4. The remote assistance method based on the intelligent terminal according to claim 3, wherein before the step of obtaining the unique identity information of the assistance terminal when receiving the instruction for starting the remote assistance sent by the assistance terminal, and determining whether the assistance terminal is an authorized terminal by comparing the unique identity information in the authorized terminal list, the method further comprises:
and constructing an authorized terminal list by utilizing the authorized terminal, and recording the unique identity information of the authorized terminal in the authorized terminal list.
5. The intelligent terminal-based remote assistance method according to claim 1, wherein the currently-presented content includes image content and audio content.
6. The intelligent terminal-based remote assistance method according to claim 1, wherein the user event comprises a touch event or a click event.
7. The intelligent terminal-based remote assistance method according to claim 1, further comprising:
and when receiving an instruction of ending remote assistance sent by the assistance terminal, disconnecting the communication connection with the assistance terminal and exiting the remote assistance mode.
8. The intelligent terminal-based remote assistance method of claim 1, wherein the target terminal comprises a smart television.
9. A terminal, characterized in that the terminal comprises a processor, a memory and a remote assistance program stored on the memory and executable on the processor, the remote assistance program when executed by the processor implementing the steps of the intelligent terminal based remote assistance method according to any one of claims 1 to 8.
10. A computer-readable storage medium, wherein a remote assistance program is stored on the computer-readable storage medium, and when executed by a processor, the remote assistance program realizes the steps of the intelligent terminal-based remote assistance method according to any one of claims 1 to 8.
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| CN202011075357.8A CN112235386A (en) | 2020-10-09 | 2020-10-09 | Remote assistance method based on intelligent terminal, terminal and storage medium |
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Cited By (1)
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| CN113132529A (en) * | 2021-04-30 | 2021-07-16 | Tcl通讯（宁波）有限公司 | Equipment remote control method, system and computer readable storage medium |
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