CN112235349B - Vehicle comprehensive service method, system, computer equipment and storage medium - Google Patents
Vehicle comprehensive service method, system, computer equipment and storage medium Download PDFInfo
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- H—ELECTRICITY
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Abstract
The invention discloses a vehicle comprehensive service method, a system, computer equipment and a storage medium, and belongs to the technical field of communication. The invention can unify a plurality of different second clients into one platform, and the second clients are uniformly controlled by the server, so as to achieve the purpose of providing comprehensive service for the first clients. The user can send the service request to the server through the first client, and the server sends the service request to the corresponding second client; the second client generates feedback information based on the service request and sends the feedback information to the server, and the server generates a service order according to the feedback information so that a user can know the acceptance condition of the request; when the user sends an execution request corresponding to the service type information to the server, the server sends the execution request to the second client, and the second client executes the corresponding service according to the service order. The method and the device save the time of the user, simplify the process of searching the service provider by the user and improve the experience effect of the user.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a vehicle integrated service method, a system, a computer device, and a storage medium.
Background
With the increasing economic level, the average vehicle possession is increasing, and in order to provide users with a better quality of vehicle use experience, a large number of vehicle service providers are emerging, such as: car washes and charging service companies. However, the user needs to drive the vehicle to a carwash or a corresponding charging providing point so that a vehicle service provider provides corresponding services for the vehicle, however, the process time of carwash, charging and the like is relatively long, and the user needs to consume time to wait; and because different vehicle service providers are located in different places, when a user needs a plurality of vehicle service providers to provide services, the user needs to drive the vehicle to different service places, the process is complex, and the experience effect is poor.
Disclosure of Invention
In view of the foregoing, there is now provided a vehicle integrated service method, system, computer device, and storage medium that aim to unify a plurality of vehicle service providers to one platform to provide integrated services.
The invention provides a vehicle comprehensive service method, which is applied to a server and comprises the following steps:
Receiving a service request carrying mobile body identification information sent by a first client, wherein the service request comprises at least one service type information, and each service type information corresponds to a second client;
the service type information in the service request is sent to the corresponding second client to obtain feedback information sent by the second client;
generating a service order according to the feedback information and sending the service order to the first client;
receiving an execution request sent by the first client, wherein the execution request corresponds to the service type information;
and sending the execution request to the second client corresponding to the service type information, so that the second client executes the corresponding service according to the service order.
Optionally, each service type information includes a first request object data, where the first request object data is associated with a second client corresponding to the service type information;
the service type information in the service request is sent to the corresponding second client to obtain feedback information sent by the second client, and the method comprises the following steps:
and identifying first request object data of each piece of service type information in the service request, and respectively sending the service request to the second client associated with the corresponding first request object data so as to acquire feedback information sent by the corresponding second client.
Optionally, the feedback information includes feedback result information and service number data, and the service order includes service items and the service number data corresponding to each service item;
generating a service order according to the feedback information, and sending the service order to the first client, wherein the service order comprises the following steps:
identifying the feedback result message in the feedback information sent by each second client;
establishing the service item according to the feedback result message in each piece of feedback information, and associating the service item with the corresponding service number data to generate the service order;
and sending the service order to the first client.
Optionally, the execution request includes second request object data, and the second request object number is associated with a second client corresponding to the service type information;
sending the execution request to the second client corresponding to the service type information, so that the second client executes the corresponding service according to the service order, including:
and identifying second request object data in the execution request, and sending the execution request to the second client associated with the corresponding second request object data so that the second client executes corresponding service according to the service order.
Optionally, the method further comprises:
and charging service is carried out according to the execution request and the service order.
Optionally, the execution request includes at least one of a parking request, a charging request, and a car washing request.
Optionally, the service request is a service reservation request or a service real-time request;
wherein the service reservation request is a request containing time reservation information.
Optionally, the service request includes at least one service type information of parking type information, charging type information, and car washing type information.
The invention also provides a vehicle comprehensive service method which is applied to the first client, and the method comprises the following steps:
receiving service information which is input by a user and comprises identification information of a mobile body;
wherein the service information includes at least one of parking information, charging information, and car washing information;
generating a service request according to the service information, and sending the service request to a server to acquire a service order sent by the server;
and sending an execution request to the server according to the service order, so that the server executes corresponding service according to the execution request.
Optionally, the execution request includes at least one of a parking request, a charging request, and a car washing request.
The invention also provides a vehicle comprehensive service method which is applied to the second client, and the method comprises the following steps:
receiving a service request carrying mobile body identification information sent by a server;
inquiring a current service task according to the service request, generating feedback information according to an inquiry result, and sending the feedback information to the server;
acquiring identification information of a mobile body according to the execution request sent by the server, matching the identification information with the identification information of the mobile body in the service request, and executing corresponding service according to the execution request if the identification information is matched with the identification information of the mobile body in the service request.
The invention also provides a vehicle comprehensive service system, which comprises: a server, a first client in communication with the server, and a second client in communication with the server;
the first client is used for receiving service information carrying mobile body identification information input by a user, generating a service request according to the service information, and sending the service request to the server so as to acquire a service order sent by the server; the first client is further configured to send an execution request to the server, so that the server executes a corresponding service according to the execution request;
The server is used for receiving a service request carrying mobile body identification information sent by the first client, wherein the service request comprises at least one service type information, and each service type information corresponds to one second client; the server is further configured to send the service type information in the service request to the corresponding second client, so as to obtain feedback information sent by the second client, generate a service order according to the feedback information, and send the service order to the first client; the server is further configured to receive the execution request sent by the first client, where the execution request corresponds to the service type information; sending the execution request to the second client corresponding to the service type information, so that the second client executes corresponding service according to the service order;
the second client is used for receiving the service request sent by the server, inquiring the current service task according to the service request, generating the feedback information according to the inquiring result and sending the feedback information to the server; the second client is further configured to collect identification information of a mobile body according to the execution request sent by the server, match the identification information with the identification information of the mobile body in the service request, and if the identification information is matched with the identification information of the mobile body in the service request, execute corresponding service according to the execution request.
The invention also provides a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, which processor implements the steps of the above method when executing the computer program.
The invention also provides a computer readable storage medium having stored thereon a computer program which when executed by a processor performs the steps of the above method.
The invention provides a vehicle comprehensive service method, a system, a computer device and a storage medium, wherein a plurality of different second clients (vehicle service ends) can be unified into one platform in the vehicle comprehensive service system, and the second clients are uniformly controlled by a server, so that the purpose of providing comprehensive service for a first client (user end) is achieved. The user can send a service request carrying mobile body identification information to a server through a first client, and the server sends the service request to a corresponding second client according to service type information in the service request; each second client generates corresponding feedback information based on the service request and feeds the feedback information back to the server, and the server generates a service order based on the feedback information sent by all the second clients and feeds the service order back to the first client so that a user can know the acceptance condition of the request; when the user arrives at the service location, an execution request corresponding to the service type information can be sent to the server through the first client, and the server sends the execution request to the corresponding second client so that the second client executes the corresponding service according to the service order. The invention saves the time of the user, simplifies the process of searching the service provider by the user and improves the experience effect of the user.
Drawings
FIG. 1 is a schematic flow chart diagram illustrating one embodiment of a vehicle integrated service method according to a first embodiment of the present invention;
FIG. 2 is a flow chart of one embodiment of the present invention for generating a service order based on feedback information;
FIG. 3 is a flow chart of an embodiment of a vehicle integrated service method according to an embodiment of the invention;
FIG. 4 is a schematic diagram of a service flow process of a vehicle integrated service method according to an embodiment of the present invention;
FIG. 5 is a flow chart of an embodiment of a vehicle integrated service method according to a second embodiment of the invention;
FIG. 6 is a flow chart of an embodiment of a vehicle integrated service method according to a third embodiment of the invention;
FIG. 7 is a frame diagram of one embodiment of a vehicle integrated services system of the present invention;
FIG. 8 is a block diagram of a first embodiment of a first client according to the present invention;
FIG. 9 is a block diagram of one embodiment of a server according to the present invention;
FIG. 10 is a block diagram of a second client according to an embodiment of the present invention;
fig. 11 is a schematic hardware structure diagram of a computer device for executing a vehicle integrated service method according to an embodiment of the present invention.
Detailed Description
Advantages of the invention are further illustrated in the following description, taken in conjunction with the accompanying drawings and detailed description.
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present disclosure as detailed in the accompanying claims.
The terminology used in the present disclosure is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. As used in this disclosure and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any or all possible combinations of one or more of the associated listed items.
It should be understood that although the terms first, second, third, etc. may be used in this disclosure to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of the present disclosure. The word "if" as used herein may be interpreted as "at … …" or "at … …" or "responsive to a determination", depending on the context.
In the description of the present invention, it should be understood that the numerical references before the steps do not identify the order in which the steps are performed, but are merely used to facilitate description of the present invention and to distinguish between each step, and thus should not be construed as limiting the present invention.
The mobile body of the embodiment of the invention can adopt new energy vehicles such as pure electric vehicles, hybrid electric vehicles and the like, and a parking controller, a parking auxiliary device (Auto Parking Assist, APA) and HMI interaction equipment can be arranged on the mobile body. Among them, the parking controller is implemented using a microcomputer including a Central Processing Unit (CPU), a communication unit, a memory, and an electronic power steering mechanism (EPS). The parking controller installs a computer program for causing a microcomputer to function as an on-vehicle computer (ECU) in the microcomputer to execute. The parking controller has a function of controlling the operation of the mobile body. The communication unit can comprise a WiFi module, a Bluetooth module and the like, can support 4G and 5G communication modes, and can be used for communicating with an associated mobile terminal; the parking assist device includes a plurality of ultrasonic radars and surrounding cameras, and the ultrasonic radars may be provided at positions such as a front bumper, a rear bumper, and a skin in the vicinity of a tire of a mobile body. The distance between the moving body and the obstacle target is detected by the ultrasonic radar moving body. Surrounding cameras are arranged on the periphery of a moving body, images of the periphery of the moving body are collected through the surrounding cameras, the images collected by the cameras are synthesized to obtain an all-angle visual image overlooking from the upper side of the moving body, and as the cameras cannot shoot a vehicle, a vehicle icon is used for replacing an actual vehicle image in a panoramic image. The HMI interaction device may include a display unit and an audio acquisition unit. A touch screen (center control screen) is provided on the display unit for inputting various control operations on the vehicle. The audio acquisition unit is installed in the mobile body and is used for adopting voice signals of a user so as to execute corresponding operations based on the voice signals.
The vehicle comprehensive service method, the system, the computer equipment and the storage medium can be applied to a scene of combining at least two services of parking service, charging service and car washing service.
In the embodiment of the invention, a plurality of different second clients (vehicle service ends) can be unified into one platform, and the second clients are uniformly controlled by the server, so that the purpose of providing comprehensive service for the first clients (user ends) is achieved. The user can send a service request carrying mobile body identification information to a server through a first client, and the server sends the service request to a corresponding second client according to service type information in the service request; each second client generates corresponding feedback information based on the service request and feeds the feedback information back to the server, and the server generates a service order based on the feedback information sent by all the second clients and feeds the service order back to the first client so that a user can know the acceptance condition of the request; when the user arrives at the service location, an execution request corresponding to the service type information can be sent to the server through the first client, and the server sends the execution request to the corresponding second client so that the second client executes the corresponding service according to the service order. The invention saves the time of the user, simplifies the process of searching the service provider by the user and improves the experience effect of the user.
Example 1
Referring to fig. 1, a vehicle integrated service method of the present embodiment is applied to a server, and the method includes the following steps:
s11, receiving a service request carrying mobile body identification information sent by a first client.
Wherein the service request includes at least one service type information, each of the service type information corresponding to a second client. The service request includes at least one service type information of parking type information, charging type information, car washing type information, and vehicle maintenance information.
It should be noted that: each piece of service type information comprises first request object data, and the first request object data is associated with a second client corresponding to the service type information. Specifically, the first request object data is associated with an interface of the second client.
In this embodiment, the first client may be a mobile terminal, including but not limited to: smart phones, computers, personal data assistants, tablet computers, etc.; the first client may also be a client built in the mobile body. It will be appreciated that the server may be configured to log onto an interface of the first client through an APP in the first client or a web page provided by the server, and to send a service request to the server. The server may be a server, or may be a plurality of servers, or may be a cloud computing service center, configured to receive a service request and an execution request sent by a first client, and may also be configured to receive feedback information sent by a second client.
In the present embodiment, the mobile body identification information is carried to uniquely identify the mobile body, and as an example, for example, a license plate number of the mobile body or the like, is not particularly limited.
It should be noted that: the service request may be a service reservation request or a service real-time request. Wherein the service reservation request is a request containing time reservation information.
By way of example, and not limitation, when the service request is a service subscription request, the service type information includes: when the car wash type information, the parking type information, and the charge type information, the service request may include reservation location information, time reservation information, and corresponding service type information. Specifically, the charging type information may further include: the type of charging interface (such as national standard 2011, national standard 2015, not limited), the charging network, the type of charging pile (such as direct current, alternating current, not limited), the manufacturer of the charging pile (such as Germany, domestic, not limited), and the like.
S12, the service type information in the service request is sent to the corresponding second client.
Further, step S12 may include: and identifying first request object data of each piece of service type information in the service request, and respectively sending the service request to the second client associated with the corresponding first request object data so as to acquire feedback information sent by the corresponding second client.
In this embodiment, the second client is a vehicle server, and the second client may be a server or a plurality of servers, and the second client may include an acquisition module (such as a camera) and a monitoring module, where the acquisition module is used to acquire an identifier of a mobile body, and the monitoring module is used to perform a current service task. When the service request comprises a plurality of service type information, each service type information comprises first request object data, the server determines a second client interface corresponding to the service type information according to the first request object data, and accordingly the service request is sent to a corresponding second client; after the second client receives the service request, inquiring the current service task, judging whether an idle task conforming to the service request exists, and if so, generating feedback information for receiving the request; if not, generating feedback information for refusing the request.
Taking the second client as a car washing client as an example: after receiving a car washing reservation request sent by a server, a car washing client inquires whether a car washing task is idle in a preset time period, if so, generates a feedback message for receiving the request, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server.
Taking the second client as the parking client as an example: after receiving a parking reservation request sent by a server, a parking client inquires whether a parking task is idle in a preset time period, if so, generates a feedback message carrying a parking space number, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server. Taking the second client as the charging client as an example: after receiving a charging reservation request sent by a server, a charging client inquires whether a charging pile task is idle in a preset time period, if so, generates a feedback message carrying a charging pile number, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server.
It should be noted that: the feedback information comprises feedback result information (such as receiving information and rejecting information) and service number data, and the service order comprises service items and the service number data corresponding to each service item.
In this embodiment, the service item corresponds to service type information in the service request, and each service type information corresponds to a service item.
S13, acquiring feedback information sent by the second client.
S14, generating a service order according to the feedback information, and sending the service order to the first client.
Further, the step S14 shown in fig. 2 may include the following steps:
s141, identifying the feedback result message in the feedback information sent by each second client.
Wherein the feedback result message includes a receipt message and a rejection message.
S142, establishing the service item according to the feedback result message in each piece of feedback information, and associating the service item with the corresponding service number data to generate the service order.
By way of example and not limitation, when the feedback result message is a received message, the received message includes service item and service number data, such as: parking item-parking space number, charging item-charging pile number, car washing item-car washing number and the like; when the feedback result message is a reject message, the service number data is none, for example: parking item-none, charging item-none, car washing item-none, etc.
In this embodiment, when the service request includes a plurality of service type information, each service item in the feedback information is associated with corresponding service number data one by one and combined, thereby generating a service order including a plurality of service items.
S143, the service order is sent to the first client.
S15, receiving an execution request sent by the first client, wherein the execution request corresponds to the service type information.
The execution request comprises second request object data, and the second request object number is associated with a second client corresponding to the service type information.
It should be noted that: the execution request includes at least one of a parking request, a charging request, a car washing request, and car overhaul information.
Further, step S15 may include: and identifying second request object data in the execution request, and sending the execution request to the second client associated with the corresponding second request object data so that the second client executes corresponding service according to the service order.
Specifically, the second request object data is associated with an interface of the second client. The server determines a second client interface to execute the request by identifying second request object data in the execution request, thereby transmitting the execution request to the corresponding second client.
By way of example, but not limitation, when a user needs to park, the user may generate an execution request in the form of a two-dimensional code on the first client scanning the parking space lock, and after receiving the execution request, the server sends the execution request to the parking client. When a user needs to charge, the user can adopt the form that the first client scans the two-dimension code on the charging pile to generate an execution request, and after the server receives the execution request, the execution request is sent to the charging pile client.
S16, sending the execution request to the second client corresponding to the service type information, so that the second client executes corresponding service according to the service order.
When the second client is a parking client, if the second client receives a parking execution request sent by the server, the ground lock of the corresponding parking space can be controlled to descend so that the mobile body can drive into the parking space; when the second client is a charging client, if the second client receives a charging execution request sent by the server, the charging lock of the corresponding charging pile can be controlled to be closed, so that the charging pile supplies power for the mobile body.
In this embodiment, the vehicle integrated service method can unify a plurality of different second clients into one platform, and the second clients are uniformly controlled by using the server, so as to achieve the purpose of providing integrated services for the first clients. The method comprises the steps that a server is adopted to receive a service request which is sent by a user through a first client and carries mobile body identification information, the service request is sent to a corresponding second client according to service type information in the service request, corresponding feedback information generated by the second client based on the service request is obtained, a service order is generated according to the feedback information sent by all the second clients, and the service order is fed back to the first client so that the user can know the acceptance condition of the request; when the user arrives at the service location, an execution request corresponding to the service type information can be sent to the server through the first client, and the server sends the execution request to the corresponding second client so that the second client executes the corresponding service according to the service order. The invention saves the time of the user, simplifies the process of searching the service provider by the user and improves the experience effect of the user.
In an embodiment, referring to fig. 3, the vehicle integrated service method of the present embodiment may further include:
s17, charging service is carried out according to the execution request and the service order.
In this embodiment, the server may perform and charge according to the received execution request by using a corresponding charging rule; when the user sends a plurality of execution requests, the corresponding charging rules are selected for charging according to the category of each execution request, and the server uniformly charges according to all charging items.
Specifically, the server may also start charging according to the timestamp when the second client executes the corresponding service according to the execution request, so as to generate corresponding charging data.
Referring to fig. 4, taking three types of information including parking type information, charging type information and car washing type information as examples of service requests, the process flow of the vehicle integrated service method of the embodiment is as follows: the user sends a service request to a server through a first client, the server receives the service request and then sends an accepted service order to the first client, and the service order comprises: parking space number, charging pile number and car washing number; the user reaches a target parking space (namely, a parking space matched with the parking space number), a ground lock descending request (execution request) is sent to the server through the first client, and after the server receives the ground lock descending request, the ground lock is controlled to descend according to the parking space number so as to drive the vehicle into the target parking space; the method comprises the steps that a user sends a charging request (execution request) to a server through a first client, after the server receives the charging request, the corresponding charging pile is controlled to charge according to a charging pile number, the user pulls out a gun for charging, the server charges according to a charging strategy, after charging is finished, a vehicle is driven to ascend away from a parking space, the user sends a vehicle washing request (execution request) to the server through the first client, after the server receives the vehicle washing request, the server controls the corresponding vehicle washing client to carry out vehicle washing service according to the vehicle washing number, accumulated charging is carried out according to the charging strategy, service expense is generated, and after the service is finished, the user pays according to the generated service expense.
Example two
Referring to fig. 5, a vehicle integrated service method of the present embodiment is applied to a first client, and the method includes:
s21, receiving service information which is input by a user and comprises identification information of the mobile body.
Wherein the service information includes at least one of parking information, charging information, and car washing information.
In the present embodiment, the mobile body identification information is carried to uniquely identify the mobile body, and as an example, for example, a license plate number of the mobile body or the like, is not particularly limited.
It should be noted that: the execution request comprises at least one of a parking request, a charging request, a car washing request and vehicle maintenance information.
In this embodiment, the first client may be a mobile terminal, including but not limited to: smart phones, computers, personal data assistants, tablet computers, etc.; the first client may also be a client built in the mobile body. It will be appreciated that the server may be configured to log onto an interface of the first client through an APP in the first client or a web page provided by the server, and to send a service request to the server.
S22, generating a service request according to the service information, and sending the service request to a server to acquire a service order sent by the server.
It should be noted that: the service request may be a service reservation request or a service real-time request. Wherein the service reservation request is a request containing time reservation information.
By way of example, and not limitation, when the service request is a service subscription request, the service type information includes: when the car wash type information, the parking type information, and the charge type information, the service request may include reservation location information, time reservation information, and corresponding service type information. Specifically, the charging type information may further include: charging interface type, charging network, charging pile type, charging pile manufacturer, etc.
S23, sending an execution request to the server according to the service order, so that the server executes corresponding service according to the execution request.
In this embodiment, a user may send a service request carrying mobile identification information to a server through a first client, so as to obtain a service order sent by the server, so that the user can know the acceptance condition of the request; when the user arrives at the service location, an execution request corresponding to the service type information can be sent to the server through the first client, and the server sends the execution request to the corresponding second client so that the second client executes the corresponding service according to the service order. The invention saves the time of the user, simplifies the process of searching the service provider by the user and improves the experience effect of the user.
Example III
Referring to fig. 6, a vehicle integrated service method of the present embodiment is applied to a second client, and the method includes:
s31, receiving a service request carrying mobile body identification information sent by a server.
Wherein the service request includes at least one service type information, each of the service type information corresponding to a second client. The service request includes at least one service type information of parking type information, charging type information, car washing type information, and vehicle maintenance information.
It should be noted that: the service request may be a service reservation request or a service real-time request. Wherein the service reservation request is a request containing time reservation information.
By way of example, and not limitation, when the service request is a service subscription request, the service type information includes: when the car wash type information, the parking type information, and the charge type information, the service request may include reservation location information, time reservation information, and corresponding service type information. Specifically, the charging type information may further include: charging interface type, charging network, charging pile type, charging pile manufacturer, etc.
S32, inquiring the current service task according to the service request, generating feedback information according to the inquiring result, and sending the feedback information to the server.
In this embodiment, the second client is a vehicle server, and the second client may be a server or a plurality of servers, and the second client may include an acquisition module (such as a camera) and a monitoring module, where the acquisition module is used to acquire an identifier of a mobile body, and the monitoring module is used to perform a current service task. When the service request comprises a plurality of service type information, each service type information comprises first request object data, the server determines a second client interface corresponding to the service type information according to the first request object data, and accordingly the service request is sent to a corresponding second client; after the second client receives the service request, inquiring the current service task, judging whether an idle task conforming to the service request exists, and if so, generating feedback information for receiving the request; if not, generating feedback information for refusing the request.
Taking the second client as a car washing client as an example: after receiving a car washing reservation request sent by a server, a car washing client inquires whether a car washing task is idle in a preset time period, if so, generates a feedback message for receiving the request, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server.
Taking the second client as the parking client as an example: after receiving a parking reservation request sent by a server, a parking client inquires whether a parking task is idle in a preset time period, if so, generates a feedback message carrying a parking space number, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server. Taking the second client as the charging client as an example: after receiving a charging reservation request sent by a server, a charging client inquires whether a charging pile task is idle in a preset time period, if so, generates a feedback message carrying a charging pile number, and sends the feedback message to the server; if not, generating feedback information for refusing the request to the server.
It should be noted that: the feedback information comprises feedback result information (such as receiving information and rejecting information) and service number data, and the service order comprises service items and the service number data corresponding to each service item.
S33, acquiring identification information of the mobile body according to the execution request sent by the server, matching the identification information with the identification information of the mobile body in the service request, and executing corresponding service according to the execution request if the identification information is matched with the identification information of the mobile body in the service request.
In this embodiment, after the second client receives the execution request, the acquisition module may acquire the identification information of the mobile body, and identify whether the acquired identification information is matched with the mobile body identification information in the service request sent by the server, if so, the corresponding service may be executed according to the execution request; if not, generating a message which does not respond to the execution request, and feeding back the message to the first client through the server.
Example IV
Referring to fig. 7, a vehicle integrated service system of the present embodiment includes: a server 5, a first client 4 in communication with said server 5 and a second client 6 in communication with said server 5. Wherein the first client 4 may be plural, and the second client 6 may be plural.
The first client 4 is configured to receive service information carrying mobile body identification information input by a user, generate a service request according to the service information, and send the service request to the server 5 to obtain a service order sent by the server 5; the first client 4 is further configured to send an execution request to the server 5, so that the server 5 executes a corresponding service according to the execution request.
Further, the first client 4 shown in fig. 8 may include: a first receiving unit 41, a control unit 42 and a first transmitting unit 43.
The first receiving unit 41 is configured to receive service information including mobile body identification information inputted by a user.
A first sending unit 43, a control unit 42, for generating a service request according to the service information;
a first sending unit 43, configured to send the server 5 to the server 5, so as to obtain a service order sent by the server 5;
the first sending unit 43 is further configured to send an execution request to the server 5 according to the service order, so that the server 5 executes a corresponding service according to the execution request.
The server 5 is configured to receive a service request carrying mobile body identification information sent by the first client 4, where the service request includes at least one service type information, and each service type information corresponds to one second client 6; the server 5 is further configured to send the service type information in the service request to the corresponding second client 6, so as to obtain feedback information sent by the second client 6, generate a service order according to the feedback information, and send the service order to the first client 4; the server 5 is further configured to receive the execution request sent by the first client 4, where the execution request corresponds to the service type information; and sending the execution request to the second client 6 corresponding to the service type information, so that the second client 6 executes the corresponding service according to the service order.
Further, the server 5 shown with reference to fig. 9 may include: a second receiving unit 51, a second transmitting unit 52, and a generating unit 53.
A second receiving unit 51, configured to receive a service request carrying mobile body identification information sent by the first client 4.
And a second sending unit 52, configured to send the service type information in the service request to the corresponding second client 6, so as to obtain feedback information sent by the second client 6.
A generating unit 53, configured to generate a service order according to the feedback information, and send the service order to the first client 4 through the second sending unit 52.
The second receiving unit 51 is further configured to receive an execution request sent by the first client 4, where the execution request corresponds to the service type information.
The second sending unit 52 is further configured to send the execution request to the second client 6 corresponding to the service type information, so that the second client 6 executes the corresponding service according to the service order.
The second client 6 is configured to receive the service request sent by the server 5, query a current service task according to the service request, generate the feedback information according to a query result, and send the feedback information to the server 5; the second client 6 is further configured to collect identification information of a mobile body according to the execution request sent by the server 5, match the identification information with the identification information of the mobile body in the service request, and if the identification information is matched with the identification information of the mobile body, execute a corresponding service according to the execution request.
Further, the second client 6 shown in fig. 10 may include: a third receiving unit 61, a processing unit 63, a third transmitting unit 62 and an executing unit 64.
The third receiving unit 61 is configured to receive a service request carrying mobile identification information sent by the server 5, and also configured to receive the execution request sent by the server 5.
And the processing unit 63 is configured to query the current service task according to the service request, and generate feedback information according to the query result.
A third sending unit 62, configured to send the feedback information to the server 5.
And an execution unit 64, configured to collect identification information of a mobile body according to the execution request sent by the server 5, match the identification information with the identification information of the mobile body in the service request, and if the identification information is matched with the identification information of the mobile body, execute a corresponding service according to the execution request.
In this embodiment, the vehicle integrated service system can unify a plurality of different second clients 6 (vehicle service ends) into one platform, and the server 5 is utilized to perform unified control on the second clients 6, so as to achieve the purpose of providing integrated services for the first clients 4 (user ends). The user can send a service request carrying mobile body identification information to the server 5 through the first client 4, and the server 5 sends the service request to the corresponding second client 6 according to the service type information in the service request; each second client 6 generates corresponding feedback information based on the service request and feeds the feedback information back to the server 5, and the server 5 generates a service order based on the feedback information sent by all the second clients 6 and feeds the service order back to the first client 4 so that a user can know the acceptance condition of the request; when the user arrives at the service location, an execution request corresponding to the service type information may be sent to the server 5 through the first client 4, and the server 5 sends the execution request to the corresponding second client 6, so that the second client 6 executes the corresponding service according to the service order. The invention saves the time of the user, simplifies the process of searching the service provider by the user and improves the experience effect of the user.
Example five
To achieve the above object, the present invention further provides a computer device 7, where the computer device 7 includes a plurality of computer devices 7, and the components of the server 5 of the embodiment 7 may be dispersed in different computer devices 7, and the computer device 7 may be a smart phone, a tablet computer, a notebook computer, a desktop computer, a rack server, a blade server, a tower server, or a rack server (including a stand-alone server, or a server cluster formed by a plurality of servers) for executing a program, or the like. The computer device 7 of the present embodiment includes at least, but is not limited to: a memory 71, a processor 73, a network interface 72, and a server 5 (refer to fig. 11) which can be communicatively connected to each other through a system bus. It should be noted that fig. 11 only shows a computer device 7 with components-but it should be understood that not all of the illustrated components are required to be implemented and that more or fewer components may be implemented instead.
In this embodiment, the memory 71 includes at least one type of computer-readable storage medium, including flash memory, hard disk, multimedia card, card memory (e.g., SD or DX memory, etc.), random Access Memory (RAM), static Random Access Memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, magnetic disk, optical disk, etc. In some embodiments, the memory 71 may be an internal storage unit of the computer device 7, such as a hard disk or a memory of the computer device 7. In other embodiments, the memory 71 may also be an external storage device of the computer device 7, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card) or the like, which are provided on the computer device 7. Of course, the memory 71 may also comprise both an internal memory unit of the computer device 7 and an external memory device. In the present embodiment, the memory 71 is generally used for storing an operating system and various types of application software installed in the computer device 7, such as program codes of the vehicle integrated service method of the first embodiment, and the like. In addition, the memory 71 may also be used to temporarily store various types of data that have been output or are to be output.
The processor 73 may be a central processing unit (Central Processing Unit, CPU), controller, microcontroller, microprocessor, or other data processing chip in some embodiments. The processor 73 is typically used to control the overall operation of the computer device 7, e.g. to perform control and processing related to data interaction or communication with said computer device 7, etc. In this embodiment, the processor 73 is configured to execute the program code or process data stored in the memory 71, for example, to execute the server 5 or the like.
The network interface 72 may comprise a wireless network interface or a wired network interface, which network interface 72 is typically used to establish a communication connection between the computer device 7 and other computer devices 7. For example, the network interface 72 is used to connect the computer device 7 to an external terminal through a network, establish a data transmission channel and a communication connection between the computer device 7 and the external terminal, and the like. The network may be an Intranet (Intranet), the Internet (Internet), a global system for mobile communications (Global System of Mobile communication, GSM), wideband code division multiple access (Wideband Code Division Multiple Access, WCDMA), a 4G network, a 5G network, bluetooth (Bluetooth), wi-Fi, or other wireless or wired network.
It is noted that fig. 11 shows only the computer device 7 with components 21-23, but it is understood that not all shown components are required to be implemented, and that more or fewer components may be implemented instead.
In the present embodiment, the server 5 stored in the memory 71 may also be divided into one or more program modules, which are stored in the memory 71 and executed by one or more processors (the processor 73 in the present embodiment) to complete the present invention.
Example six
To achieve the above object, the present invention also provides a computer-readable storage medium including a plurality of storage media such as a flash memory, a hard disk, a multimedia card, a card memory (e.g., SD or DX memory, etc.), a Random Access Memory (RAM), a Static Random Access Memory (SRAM), a Read Only Memory (ROM), an Electrically Erasable Programmable Read Only Memory (EEPROM), a Programmable Read Only Memory (PROM), a magnetic memory, a magnetic disk, an optical disk, a server, an App application store, etc., on which a computer program is stored, which when executed by the processor 73, performs the corresponding functions. The computer-readable storage medium of the present embodiment is used to store the server 5, and when executed by the processor 73, implements the vehicle integrated service method of the first embodiment.
The foregoing embodiment numbers of the present invention are merely for the purpose of description, and do not represent the advantages or disadvantages of the embodiments.
From the above description of the embodiments, it will be clear to those skilled in the art that the above-described embodiment method may be implemented by means of software plus a necessary general hardware platform, but of course may also be implemented by means of hardware, but in many cases the former is a preferred embodiment.
The foregoing description is only of the preferred embodiments of the present invention, and is not intended to limit the scope of the invention, but rather is intended to cover any equivalents of the structures or equivalent processes disclosed herein or in the alternative, which may be employed directly or indirectly in other related arts.
Claims (14)
1. A vehicle integrated service method, applied to a server, the method comprising:
receiving a service request carrying mobile body identification information sent by a first client, wherein the service request comprises at least one service type information, and each service type information corresponds to a second client;
the service type information in the service request is sent to the corresponding second client to obtain feedback information sent by the second client;
Generating a service order according to the feedback information and sending the service order to the first client;
receiving an execution request sent by the first client, wherein the execution request corresponds to the service type information;
sending the execution request to the second client corresponding to the service type information, so that the second client executes corresponding service according to the service order;
the feedback information comprises feedback result information and service number data, and the service order comprises service items and the service number data corresponding to each service item;
when the feedback result message is a received message, the feedback result message has the associated service number data and service item;
when the feedback result message is a rejection message, the service number data associated with the feedback result message is none;
when the service request comprises a plurality of service type information, each service item in the feedback information and the corresponding service number data are associated and combined one by one, so that the service order comprising a plurality of service items is generated.
2. The vehicle integrated service method according to claim 1, wherein each of the service type information includes a first request object data associated with a second client corresponding to the service type information;
The service type information in the service request is sent to the corresponding second client to obtain feedback information sent by the second client, and the method comprises the following steps:
and identifying first request object data of each piece of service type information in the service request, and respectively sending the service request to the second client associated with the corresponding first request object data so as to acquire feedback information sent by the corresponding second client.
3. The vehicle integrated service method of claim 1, wherein generating a service order from the feedback information and transmitting to the first client, comprises:
identifying the feedback result message in the feedback information sent by each second client;
establishing the service item according to the feedback result message in each piece of feedback information, and associating the service item with the corresponding service number data to generate the service order;
and sending the service order to the first client.
4. The vehicle integrated service method according to claim 1, wherein the execution request includes second request object data, the second number of request objects being associated with a second client corresponding to the service type information;
Sending the execution request to the second client corresponding to the service type information, so that the second client executes the corresponding service according to the service order, including:
and identifying second request object data in the execution request, and sending the execution request to the second client associated with the corresponding second request object data so that the second client executes corresponding service according to the service order.
5. The vehicle integrated service method according to claim 1, characterized by further comprising:
and charging service is carried out according to the execution request and the service order.
6. The vehicle integrated service method according to claim 1, 4 or 5, wherein the execution request includes at least one of a parking request, a charging request and a car washing request.
7. The vehicle integrated service method according to claim 1, 2 or 4, wherein the service request is a service reservation request or a service real-time request;
wherein the service reservation request is a request containing time reservation information.
8. The vehicle integrated service method according to claim 7, wherein the service request includes at least one service type information of parking type information, charging type information, and car wash type information.
9. A vehicle integrated service method, applied to a first client, the method comprising:
receiving service information which is input by a user and comprises identification information of a mobile body;
wherein the service information includes at least one of parking information, charging information, and car washing information;
generating a service request according to the service information, and sending the service request to a server to acquire a service order sent by the server;
sending an execution request to the server according to the service order, so that the server executes corresponding service according to the execution request;
the manner in which the server generates the service order includes:
the server receives a service request sent by the first client and sends the service request to a corresponding second client so as to acquire feedback information sent by the second client;
generating a service order according to the feedback information and sending the service order to the first client;
the feedback information comprises feedback result information and service number data, and the service order comprises service items and the service number data corresponding to each service item;
when the feedback result message is a received message, the feedback result message has the associated service number data and service item;
When the feedback result message is a rejection message, the service number data and the service item associated with the feedback result message are both absent.
10. The vehicle integrated service method according to claim 9, wherein the execution request includes at least one of a parking request, a charging request, and a car washing request.
11. A vehicle integrated service method, applied to a second client, the method comprising:
receiving a service request carrying mobile body identification information sent by a server;
inquiring a current service task according to the service request, generating feedback information according to an inquiry result, and sending the feedback information to the server so that the server can generate a service order according to the feedback information;
acquiring identification information of a mobile body according to the execution request sent by the server, matching the identification information with the identification information of the mobile body in the service request, and executing corresponding service according to the execution request if the identification information is matched with the identification information of the mobile body in the service request;
the feedback information comprises feedback result information and service number data, and the service order comprises service items and the service number data corresponding to each service item;
When the feedback result message is a received message, the feedback result message has the associated service number data and service item;
when the feedback result message is a rejection message, the service number data and the service item associated with the feedback result message are both absent.
12. A vehicle integrated service system, comprising: a server, a first client in communication with the server, and a second client in communication with the server;
the first client is used for receiving service information carrying mobile body identification information input by a user, generating a service request according to the service information, and sending the service request to the server so as to acquire a service order sent by the server; the first client is further configured to send an execution request to the server, so that the server executes a corresponding service according to the execution request;
the server is used for receiving a service request carrying mobile body identification information sent by the first client, wherein the service request comprises at least one service type information, and each service type information corresponds to one second client; the server is further configured to send the service type information in the service request to the corresponding second client, so as to obtain feedback information sent by the second client, generate a service order according to the feedback information, and send the service order to the first client; the server is further configured to receive the execution request sent by the first client, where the execution request corresponds to the service type information; sending the execution request to the second client corresponding to the service type information, so that the second client executes corresponding service according to the service order;
The second client is used for receiving the service request sent by the server, inquiring the current service task according to the service request, generating the feedback information according to the inquiring result and sending the feedback information to the server; the second client is further configured to collect identification information of a mobile body according to the execution request sent by the server, match the identification information with the identification information of the mobile body in the service request, and if the identification information is matched with the identification information of the mobile body in the service request, execute corresponding service according to the execution request;
the feedback information comprises feedback result information and service number data, and the service order comprises service items and the service number data corresponding to each service item;
when the feedback result message is a received message, the feedback result message has the associated service number data and service item;
when the feedback result message is a rejection message, the service number data and the service item associated with the feedback result message are both absent.
13. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the method according to any one of claims 1 to 8 when the computer program is executed.
14. A computer readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the steps of the method according to any one of claims 1 to 8.
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