CN112133009A

CN112133009A - Visitor management method and device

Info

Publication number: CN112133009A
Application number: CN202011009332.8A
Authority: CN
Inventors: 戴美赏
Original assignee: Alipay Hangzhou Information Technology Co Ltd
Current assignee: Alipay Hangzhou Information Technology Co Ltd
Priority date: 2020-09-23
Filing date: 2020-09-23
Publication date: 2020-12-25

Abstract

The embodiment of the specification provides a visitor management method and a visitor management device, wherein the method comprises the steps of receiving a visitor invitation request generated by a first user through a first client, and displaying a visitor management interface for the first user at the first client based on the visitor invitation request; receiving visitor access information filled in by the first user in the visitor management interface; receiving attribute information of the visiting vehicle filled in by the first user in the visitor management interface and the determined payment mode of the visiting vehicle under the condition that the visitor is determined to have the visiting vehicle; and generating visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and sending the visitor invitation information to the visitor.

Description

Visitor management method and device

Technical Field

The embodiment of the specification relates to the technical field of computers, in particular to a visitor management method. One or more embodiments of the present specification also relate to a visitor management apparatus, a computing device, and a computer-readable storage medium.

Background

At present, with the higher living standard of people, vehicles are increased more and more quickly, parking spaces of cells are more and more tense, so that temporary vehicles are more and more strictly managed by the cells, and a rough management method that temporary vehicles do not enter the cells accurately is adopted by a plurality of cells; in addition, for temporary vehicles of visitors who can enter a cell through registration, the registration of vehicle information is needed when the vehicles enter the cell, the vehicles need to be parked for payment when the vehicles leave the cell, and in view of the current cell payment mode, modes of manual payment, payment after a license is input through code scanning and the like are generally provided, so that poor experience is brought to the visitors.

Therefore, it is urgently needed to provide a visitor management method capable of realizing the blind passing of temporary vehicles of visitors.

Disclosure of Invention

In view of this, the present specification provides a visitor management method. One or more embodiments of the present specification also relate to a visitor management apparatus, a computing device, and a computer-readable storage medium to address technical deficiencies in the prior art.

According to a first aspect of embodiments of the present specification, there is provided a guest management method, including:

receiving a visitor invitation request generated by a first user through the first client, and displaying a visitor management interface for the first user at the first client based on the visitor invitation request;

receiving visitor access information filled in by the first user in the visitor management interface;

receiving attribute information of the visiting vehicle filled in by the first user in the visitor management interface and the determined payment mode of the visiting vehicle under the condition that the visitor is determined to have the visiting vehicle;

and generating visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and sending the visitor invitation information to the visitor.

According to a second aspect of embodiments of the present specification, there is provided a guest management apparatus including:

the request receiving module is configured to receive a visitor invitation request generated by a first user through the first client, and display a visitor management interface for the first user at the first client based on the visitor invitation request;

a visitor information receiving module configured to receive visitor access information of a visitor filled in by the first user in the visitor management interface;

the vehicle information receiving module is configured to receive attribute information of the visiting vehicle filled in by the first user on the visitor management interface and the determined payment mode of the visiting vehicle under the condition that the visitor is determined to exist in the visiting vehicle;

the visitor charging system comprises an invitation generating module, a visitor charging module and a visitor charging module, wherein the invitation generating module is configured to generate visitor invitation information based on the visiting information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle and send the visitor invitation information to the visitor.

According to a third aspect of embodiments herein, there is provided a computing device comprising:

a memory and a processor;

the memory is for storing computer-executable instructions and the processor is for executing the computer-executable instructions, which when executed by the processor, implement the steps of the guest management method.

According to a fourth aspect of embodiments herein, there is provided a computer-readable storage medium storing computer-executable instructions that, when executed by a processor, perform the steps of the guest management method.

One embodiment of the specification realizes a visitor management method and a visitor management device, wherein the method comprises the steps of receiving a visitor invitation request generated by a first user through a first client, and displaying a visitor management interface for the first user on the first client based on the visitor invitation request; receiving visitor access information filled in by the first user in the visitor management interface; receiving attribute information of the visiting vehicle filled in by the first user in the visitor management interface and the determined payment mode of the visiting vehicle under the condition that the visitor is determined to have the visiting vehicle; generating visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and sending the visitor invitation information to the visitor; according to the visitor management method, through the pre-established association relationship among the visitor, the visiting vehicle of the visitor and the first user and the pre-established payment mode of the visiting vehicle, when the subsequent visitor visits, the visitor and the visiting vehicle can share the same sense based on the pre-established association relationship with the owner, and the user experience is greatly improved.

Drawings

FIG. 1 is a flow diagram of a method for guest management provided by one embodiment of the present specification;

FIG. 2 is a diagram illustrating a visitor management interface in a visitor management method according to an embodiment of the present disclosure;

FIG. 3 is a diagram illustrating a visitor management interface in a visitor management method according to an embodiment of the present disclosure;

fig. 4 is a schematic illustration showing guest invitation information in a guest management method according to an embodiment of the present specification;

fig. 5 is a diagram illustrating visitor visiting information of a visitor management method according to an embodiment of the present disclosure;

FIG. 6 is a diagram illustrating a visitor vehicle noninductive course of a visitor management method according to one embodiment of the present disclosure;

fig. 6A is a schematic view of visiting information of a visiting vehicle of a visitor management method according to an embodiment of the present disclosure.

FIG. 7 is a diagram illustrating an automatic deduction of temporary parking fees for a visiting vehicle in a visitor management method according to an embodiment of the present disclosure;

fig. 8 is a schematic diagram of a temporary parking fee paid by a first user for a visiting vehicle in a visitor management method according to an embodiment of the present specification;

fig. 9 is a schematic diagram illustrating an visiting vehicle visiting in a visitor management method according to an embodiment of the present disclosure;

fig. 10 is a schematic diagram illustrating a visitor management method applied to a cell scenario according to an embodiment of the present disclosure;

fig. 11 is a schematic structural diagram of a guest management apparatus according to an embodiment of the present specification;

fig. 12 is a block diagram of a computing device according to an embodiment of the present disclosure.

Detailed Description

In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present description. This description may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein, as those skilled in the art will be able to make and use the present disclosure without departing from the spirit and scope of the present disclosure.

The terminology used in the description of the one or more embodiments is for the purpose of describing the particular embodiments only and is not intended to be limiting of the description of the one or more embodiments. As used in one or more embodiments of the present specification and the appended claims, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used in one or more embodiments of the present specification refers to and encompasses any and all possible combinations of one or more of the associated listed items.

It will be understood that, although the terms first, second, etc. may be used herein in one or more embodiments to describe various information, these information should not be limited by these terms. These terms are only used to distinguish one type of information from another. For example, a first can also be referred to as a second and, similarly, a second can also be referred to as a first without departing from the scope of one or more embodiments of the present description. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.

First, the noun terms to which one or more embodiments of the present specification relate are explained.

Noninductive vehicle communication: and by combining the license plate recognition and the visitor vehicle registration record, a non-stop, card-taking and unregistered non-inductive passing mode of the vehicle at the entrance and exit of the community is realized.

Withholding service: the payment method refers to executing a deduction instruction initiated by a certain company entrusted by a user to a third-party financial center according to user authorization, so as to provide payment service for the user, for example, the deduction instruction initiated by a user authorization company A to a bank B, so that the company A can directly deduct money from the bank B.

In the present specification, a visitor management method is provided, and the present specification relates to a visitor management apparatus, a computing device, and a computer-readable storage medium, which are described in detail one by one in the following embodiments.

The owners live in the communities, maintain the relationship between relatives and friends, enjoy various community services, and all relate to the problem of visitor visiting. In the prior art, aiming at the problems of vehicle access when a visitor visits, the problems of license plate registration, owner information registration, manual payment when going out and the like are often required to be carried out, and the automatic rod lifting and automatic payment service for the access of the visitor vehicle is realized for improving the access experience of owners and the visitor. The specification provides one or more visitor management methods capable of realizing the noninductive co-operation of visitors and visiting vehicles, so that high-quality experience is brought to the visitors, owners can obtain feelings, and the quality of communities is improved. In addition, the visitor management method provided by the present specification is not limited to be applied in a scenario where a visitor enters or exits a cell, but may also be applied in a scenario where a person temporarily enters or exits, such as an office, an entertainment venue, and the like, and the present specification does not limit this.

Referring to fig. 1, fig. 1 is a flowchart illustrating a guest management method according to an embodiment of the present specification, which includes the following steps.

Step 102: and receiving a visitor invitation request generated by a first user through the first client, and displaying a visitor management interface for the first user at the first client based on the visitor invitation request.

For convenience of understanding, the visitor management method is described in the embodiments of the present disclosure as an example of the visitor management method applied to a cell scene, and then in the cell scene, the visitor management method is specifically applied to a management platform for implementing a docking between a property management system and a gate system, specifically, a business owner may register information of a visitor and a visiting vehicle of the visitor in a business management system based on the management platform, and synchronize the information to the gate system through the management platform, when the visiting vehicle of the visitor arrives at a gate, the gate system may release the visiting vehicle based on the information of the visiting vehicle registered by the business owner, the visitor does not need to register the visiting vehicle, and the like, to implement a non-inductive entry of the visiting vehicle of the visitor, in an embodiment of the present disclosure, in order to bring a higher experience to the visitor, the management platform may further dock the gate system with a third-party financial platform authorized by the business owner, the parking brake system can directly deduct the parking cost of the visitor visiting vehicle from a third-party financial platform authorized by the owner when the visitor visiting vehicle leaves a community, so that the visitor visiting vehicle can pass in and out noninductively.

The first user can be understood as an owner, and the first client can be understood as a mobile phone of the first user or a terminal product such as a tablet computer.

Specifically, the receiving of the visitor invitation request generated by the first user through the first client may be understood as receiving the visitor invitation request generated by the cell owner by clicking a mobile phone, and the specific implementation manner is as follows:

the receiving a guest invitation request generated by a first user through the first client comprises:

receiving a visitor invitation request generated by a first user through clicking a visitor invitation control on a user identification card of the first client; or

And receiving a visitor invitation request generated by clicking a visitor invitation control on a third-party application of the first client by the first user.

The user identification card can be understood as an electronic owner card of an owner, the third-party application can be understood as a community property management system, and the property management system can also be understood as a mobile phone applet.

In practical application, the visitor invitation request has two generation modes, one mode is that a receiving cell owner clicks a visitor invitation control in an electronic industry main card on a mobile phone to generate the visitor invitation request; and the other way is that the receiving cell owner clicks a 'visitor invitation' control in a cell property management system in a certain platform installed on a mobile phone to generate a visitor invitation request.

In the embodiment of the specification, the visitor invitation request can be generated in two different modes, and different cell owners can generate the visitor invitation request in a mode which is relatively accordant with the cell owners, so that the personalized experience of users is improved.

In specific implementation, after receiving a guest invitation request generated by a first user through a first client, a guest management interface is displayed for the first user at the first client based on the guest invitation request, so that the first user can implement guest invitation based on the guest management interface, and specific guest management interfaces refer to fig. 2 and 3, where fig. 2 and 3 both show schematic diagrams of the guest management interface in the guest management method provided according to an embodiment of the present specification.

Fig. 2 and 3 include but are not limited to, visitor name, cell phone number, gender, date of visit, visit reason, whether to drive a car, and license plate number.

After a visitor invitation request generated by clicking a visitor invitation control of the mobile phone by a business owner is received, a visitor management interface is displayed for the business owner on the mobile phone based on the visitor invitation request, so that the business owner can realize visitor invitation based on the visitor management interface.

In another embodiment of this specification, after receiving a guest invitation request generated by a first user through the first client, the method further includes:

and displaying a visitor visit record for the first user at the first client, and receiving the operation of the first user for the visitor visit record.

The visitor visiting record is the visiting record of all visitors of the owner, and includes but is not limited to the visiting record of the takeaway personnel who have served the food for the owner, the visiting record of the cleaning personnel who have cleaned the owner, the visiting record of the relatives and friends of the owner, and the like.

Specifically, after receiving a visitor invitation request generated by a mobile phone by a proprietor, all visitor visiting records of the proprietor can be displayed on the mobile phone of the proprietor, and at this time, the proprietor can directly realize the operations of deleting, setting to be invalid or initiating the visitor invitation again and the like of the visitor visiting records through the operation on the visitor visiting records.

For example, a cleaning visitor invites in visitor visiting records of an owner, the time is 3 pm in the same day, but the owner suddenly has something to leave the house at two points in the afternoon, at the moment, the owner can set the cleaning visitor invitation displayed on a mobile phone to be invalid, at the moment, a property management system of a cell and a cleaning worker aiming at the cleaning visitor invitation can receive the message that the cleaning visitor invitation is set to be invalid, then the cleaning worker invited by the cleaning visitor can arrange other works, even if the cleaning worker does not see the invalid message invited by the visitor, in order to ensure the property safety of the owner, the property management system of the cell can not allow the cleaning worker to enter the cell after the cleaning worker arrives at the cell; alternatively, the owner may delete some visitor visit records from the history, or issue a visitor invitation again for a certain visitor visit record.

In the embodiment of the specification, after a visitor invitation request generated by a first user through a first client is received, a visitor visiting record of the first user is displayed to the first user through the first client, so that the first user can operate based on the visitor visiting record, and when inviting visitors existing in history, repeated visitor information filling is not needed, and the time is saved; moreover, the travel time of the visitor can be reasonably arranged through the visitor visiting record, and the user experience is improved.

Step 104: and receiving the visitor access information filled in by the first user in the visitor management interface.

The visiting information of the visitor includes, but is not limited to, the visitor's visitor name, mobile phone number, gender, visiting date, visiting reason, whether to drive a car, license plate number, and the like.

Specifically, after the visitor management interface is displayed for the first user, visitor access information of the visitor filled in by the first user in the visitor management interface may be received, where the visitor access information includes personal information (e.g., name, gender, mobile phone number, etc.) of the visitor and visitor access information (e.g., visitor access date, visitor reason, etc.) of the visitor.

For example, fig. 3 shows a visitor management interface of a first user, where the received visitor information of the visitor filled in by the first user in the visitor management interface includes: the visitor name "old", the mobile phone number "00000", the visiting date "2020.06.20", the visiting affairs are "relatives and friends", etc.

In another embodiment of the present specification, after receiving the visitor access information of the visitor filled in by the first user in the visitor management interface, the method further includes:

and receiving the access address determined by the first user in the visitor management interface.

In practical applications, a proprietor may have multiple sets of premises in a cell, and since the scale of the cell is relatively large and the distances between different premises are relatively different, after receiving the visitor's access information filled in by the first user in the visitor management interface, the first user also receives an access address selected in the visitor management interface, where the access address may be understood as the premises of the proprietor, such as which number of building units.

In the embodiment of the specification, the accuracy of subsequent visitor invitation information can be improved through the received access address determined by the first user on the visitor management interface, so that the visitor can visit the owner based on the specific access address, and the trouble of address checking with the owner after entering the cell and the trouble of the owner and the visitor are avoided.

Step 106: and receiving attribute information of the visiting vehicle filled in by the first user on the visitor management interface and the determined payment mode of the visiting vehicle under the condition that the visitor is determined to have the visiting vehicle.

The attribute information of the visiting vehicle includes, but is not limited to, a license plate number, a vehicle brand, a vehicle type, and the like of the vehicle, and in practical application, in order to save the recognition time of the vehicle, only the license plate number of the vehicle is filled.

In specific implementation, the payment mode of the visiting vehicle includes but is not limited to the modes of visitor payment, owner payment, withholding payment and the like, wherein the visitor payment can be understood as the payment of the visitor when the subsequent visitor drives out of the community; the owner payment can be understood as that when a subsequent visitor drives out of the community, the brake system generates a temporary parking bill for the visiting vehicle, and the temporary parking bill is sent to the owner and is paid by the owner; withholding payment can be understood as that the owner authorizes the brake system to deduct money from a third-party financial platform, so that the owner and the visitor can pass in and out noninductive vehicles.

Specifically, in a case that the visitor has a visiting vehicle, a license plate number of the visiting vehicle and a selected payment mode of the visiting vehicle, which are filled in by the first user in the visitor management interface, are received, and refer to fig. 3 specifically.

Step 108: and generating visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and sending the visitor invitation information to the visitor.

Specifically, after receiving the visitor access information, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, which are filled in by the first user on the visitor management interface, the visitor invitation information is generated based on the visitor access information, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and the visitor invitation information is sent to the visitor.

Referring to fig. 4, fig. 4 is a schematic illustration showing a guest invitation message in a guest management method according to an embodiment of the present specification.

In fig. 4, the visitor invitation information is generated based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and is sent to the visitor and displayed at the second client of the visitor.

When the first user has multiple real estate and selects one of the real estate as the access address of the visitor, the access address can be added to the visitor invitation information to ensure the integrity of the visitor invitation information, and the specific implementation manner is as follows:

the visitor invitation information is generated based on the visiting information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, and the visitor invitation information is sent to the visitor, and the visitor invitation information comprises:

and generating visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle, the payment mode of the visiting vehicle and the access address, and sending the visitor invitation information to the visitor.

In another embodiment of this specification, in a case that the visitor does not have a visiting vehicle, the first user may directly generate the visitor invitation information with the visiting information and the visiting address of the visitor without filling in the vehicle attribute information of the visiting vehicle in the visitor management interface, and the specific implementation manner is as follows:

after receiving the access address determined by the first user in the visitor management interface, the method further includes:

and under the condition that the visitor is determined not to have a visiting vehicle, generating visitor invitation information based on the visiting information of the visitor and the visiting address, and sending the visitor invitation information to the visitor.

In another embodiment of this specification, after the generating the visitor invitation information based on the access information of the visitor, the attribute information of the visiting vehicle, and the payment mode of the visiting vehicle, the method further includes:

receiving a visitor invitation information submission request sent by the first user based on the visitor management interface;

correspondingly, the sending the guest invitation information to the guest includes:

submitting the visitor invitation information based on the visitor invitation information submission request, and sending the visitor invitation information to the visitor under the condition of successful submission.

Specifically, after the visitor invitation information is generated based on the access information of the visitor, the attribute information of the visiting vehicle and the payment mode of the visiting vehicle, the visitor invitation information is submitted under the condition that the first user clicks the 'submitting' control of the visitor management interface, and the visitor invitation information is sent to the visitor under the condition that the submission is passed.

In practical application, a situation that a network is unstable may exist, and submission of the visitor invitation information cannot be realized under a network disconnection condition, so that the visitor invitation information cannot be sent to the visitor.

And under the condition of successful submission, the information of successful submission is returned to the first user to inform the first user, so that the user experience is improved.

In specific implementation, after the visitor invitation information is sent to the visitor, the visitor can visit the first user based on the visitor invitation information, and a specific visiting flow can be divided into two situations, namely, the visitor visits the first user under the condition that the visitor does not have a visiting vehicle; the other is access to the first user in case the visitor has a visiting vehicle.

First, when the visitor does not visit the vehicle, the access flow of the first user is described in detail as follows:

after sending the guest invitation information to the guest, the method further comprises:

receiving an access request generated by the visitor through a second client;

acquiring access information of the visitor under the condition that the visitor meets a preset access condition based on the access request;

determining guest invitation information associated with the guest based on the access information of the guest;

and under the condition that the visitor invitation information to be accessed by the visitor is included in the visitor invitation information associated with the visitor, displaying a visitor code for the visitor through the second client.

The second client includes but is not limited to a terminal such as a mobile phone or a tablet computer, and the visitor invites the visitor in the message based on the visitor, namely the visitor waiting to access the first user.

Specifically, after receiving the visitor invitation information, the visitor accesses the first user based on the visitor invitation information, and when the visitor arrives at the cell to be accessed of the first user, the property management system of the cell checks and releases the visitor after receiving the access request of the visitor; the access request generated by the visitor is as follows:

the receiving of the access request generated by the guest through the second client comprises:

receiving an access request generated by clicking the visitor invitation information received by the second client by a visitor;

receiving an access request generated by a visitor through scanning a user access identification code by the second client; or

And receiving an access request generated by clicking an access control on a third-party application of the second client by a visitor.

The user access identification code comprises but is not limited to a two-dimensional code, a bar code and other identification codes; the third party application may be understood as a cell property management system installed in some platform of the second client.

In practical application, when a visitor arrives at a cell of an owner to be visited, the visitor invitation information sent by the owner can be clicked to generate an access request, a two-dimensional code at the door of the cell can be scanned by a mobile phone, the access request can be generated in a manner of scanning a code by a material under the line, or the access request can be generated by clicking an 'access' control in a property management system of the cell installed on the mobile phone.

Specifically, after receiving an access request of a visitor, the community property management system confirms the identity of the visitor based on the access request, and acquires access information of the visitor under the condition that the visitor meets a preset access condition based on the access request; the preset access condition may be real-name authentication, that is, the access information of the visitor is obtained when the visitor is determined to be subjected to real-name authentication on the installation platform of the community property management system based on the access request.

And under the condition that the visitor is determined not to meet the preset access condition based on the access request, in order to ensure the authenticity of the identity of the visitor, the visitor is guided to carry out real-name authentication, and the specific implementation mode is as follows:

after receiving the access request generated by the visitor through the second client, the method further includes:

under the condition that the visitor is determined not to meet the preset access condition based on the access request, generating an authorization page for the visitor, and guiding the visitor to carry out authorization authentication;

and after the visitor carries out authorization authentication, obtaining the access information of the visitor.

Still taking the preset access condition as the real-name authentication as an example, in the case that it is determined that the visitor has no real-name authentication based on the access request, an authorization page is generated for the visitor, the visitor is guided to perform authorization authentication on the authorization page, that is, real-name authentication, and then after the visitor performs real-name authentication, access information of the visitor, such as a mobile phone number, is obtained.

Then after obtaining the access information of the visitor, such as the mobile phone number, the visitor invitation information associated with the visitor may be obtained based on the access information of the visitor, where the visitor invitation information associated with the visitor includes the visitor invitation information generated by the owner who actively visits the owner, and the visitor invitation information sent by the owner for the visitor.

Specifically, since the visitor invitation information sent by the owner carries the visitor access information, such as the name and the mobile phone number of the visitor, all the visitor invitation information associated with the visitor can be determined through the mobile phone number in the visitor access information, then the visitor invitation information to be executed by the visitor is searched in all the visitor invitation information associated with the visitor, if the visitor invitation information to be executed by the visitor exists, the visitor code is displayed for the visitor, and the visitor code is displayed at the second client of the visitor.

In another embodiment of this specification, before displaying the guest code for the guest by the second client, the method further includes:

and generating visitor visiting information and sending the visitor visiting information to a first client of the first user.

Specifically, after determining that the visitor invitation information to be executed by the visitor exists, the visitor visiting information is generated for the visitor and is sent to the first client of the first user to be visited by the visitor.

Referring to fig. 5, fig. 5 is a diagram illustrating visitor visiting information according to a visitor management method provided in one embodiment of the present specification.

Under the condition that the visitor invitation information associated with the visitor is determined to contain the visitor invitation information to be executed by the visitor, a cell blocking device, such as a cell fence or a cell gate, is opened for the visitor, so that the visitor enters a cell, and the visitor visiting information is sent to a home owner to be visited by the visitor, so that the home owner or an individual can have time to arrange the home or the individual and the visitor can be met in a better state, and the user experience is improved.

Further, the guest code includes an access address and a guided navigation of the first user;

correspondingly, after the second client displays the visitor code for the visitor, the method further includes:

directing the visitor to an access address of the first user according to the guided navigation and opening access restrictions of the first user for the visitor based on the visitor code.

Specifically, the visitor code displayed for the visitor carries the access address of the owner, for example, the detailed access address of which district, building, units, buildings and the like also carries navigation for guiding the visitor to the access address of the owner, and the visitor can reach the access place specified by the owner more quickly and accurately through the access address of the owner of the visitor code and the navigation guidance.

In another embodiment of the present specification, the visitor invitation message includes an access time;

correspondingly, the displaying, by the second client, the visitor code for the visitor includes:

and acquiring the generation time of the access request, and displaying a visitor code for the visitor through the second client under the condition that the generation time is matched with the access time in the visitor invitation information to be accessed by the visitor.

Specifically, the visitor invitation information carries the visitor access information, the visitor access information includes the visitor access time, and then, when it is determined that the visitor invitation information associated with the visitor includes the visitor invitation information to be accessed by the visitor, the current visitor access time of the visitor is matched with the visitor access time in the visitor invitation information to be accessed, and when the matching is successful, the visitor code is displayed for the visitor through the second client.

For example, the generation time of the access request of the acquired visitor is 2020-6-2, and the access time of the visitor invitation message to be accessed of the visitor is 2020-6-1, the arrival time of the visitor can be determined to be earlier than the time of the visitor invitation message, and the visitor code cannot be displayed for the visitor at this time, so as to avoid disturbing the owner.

In the embodiment of the specification, whether the visitor code is displayed for the visitor is determined by analyzing the access time of the visitor, so that the owner is prevented from being disturbed at inconvenient time, and the experience of the owner is guaranteed.

Secondly, when the visitor has a visiting vehicle, the access flow of the first user is described in detail as follows:

when detecting that a visiting vehicle of the visitor arrives at a vehicle entrance passage, acquiring attribute information of the visiting vehicle;

and under the condition that the attribute information of the visiting vehicle is matched with the attribute information of the visiting vehicle in the visitor invitation information, the visiting vehicle is released, and a visitor code is displayed for the visitor through the second client.

The attribute information of the visiting vehicle includes, but is not limited to, a license plate number of the vehicle.

Specifically, when it is detected that a visiting vehicle reaches the doorway of the community, the license plate number of the visiting vehicle is obtained, then the license plate number of the vehicle is matched with the license plate numbers of the visiting vehicles in all the visitor invitation information, if the matching is successful, the visiting vehicle is released, and the visitor codes are displayed for visitors associated with the visiting vehicle.

In the embodiment of the specification, when a visiting vehicle of a visitor reaches a cell, a gate system of the property of the cell recognizes the license plate number of the visiting vehicle and matches the license plate number of the visiting vehicle in visitor invitation information registered by a proprietor in advance, and if the matching is successful, the lever is lifted, so that the visiting vehicle passes through, and the visiting vehicle can enter the cell without feeling.

Referring to fig. 6, fig. 6 is a schematic diagram illustrating a visitor vehicle non-sensory row according to a visitor management method provided in an embodiment of the present description.

Specifically, after the visiting vehicle is released, the method further includes:

In specific implementation, after the visiting vehicle is released, visitor visiting information is generated to inform a proprietor of the visiting situation of the visitor, and user experience is improved.

Referring to fig. 6A, fig. 6A is a schematic diagram illustrating visiting information of a visiting vehicle according to a visitor management method provided in one embodiment of the present specification.

As can be seen from fig. 6A, when the brake system releases the visiting vehicle and the visitor drives the vehicle into the cell, visitor visiting information is generated for the visitor and the visiting vehicle of the visitor to inform the owner of the visiting situation of the visitor.

In another embodiment of the present specification, the guest code includes an access address and a guidance navigation of the first user;

after the second client of the visitor shows the visitor code for the visitor, the method further includes:

Specifically, the visitor is released, the visitor can be guided to quickly and accurately reach the access address of the owner through guiding navigation in the visitor code after the visitor shows the visitor code by the second client of the visitor, and the visitor is opened based on the visitor code, so that the visitor is prevented from going downstairs to pick up the visitor, and the use experience of a user is improved.

upon detecting that a visiting vehicle of the visitor arrives at a vehicle exit, generating a temporary stop bill for the visiting vehicle based on a current time and a visiting time of the visiting vehicle;

and processing the temporary stop bill based on the payment mode of the visiting vehicle in the visitor invitation information, and releasing the visiting vehicle of the visitor.

Specifically, when it is detected that a visiting vehicle of a visitor arrives at a vehicle exit, the current time and the visiting time of the visiting vehicle are obtained, then a temporary stop bill of the visiting vehicle is generated based on the two times, finally the temporary stop bill is processed according to a payment mode of the vehicle determined in visitor invitation information matched with the visiting vehicle, and the visiting vehicle of the visitor is released.

In the embodiment of the specification, when the visiting vehicle leaves the cell, the temporary parking bill of the visiting vehicle is processed based on the payment mode of the visiting vehicle in the visitor invitation information, for example, a withholding mode is adopted, so that the visiting vehicle can realize the blind passing.

In specific implementation, the processing the temporary stop bill based on the payment mode of the visiting vehicle in the visitor invitation information comprises:

determining a third party deduction platform bound with the first user under the condition that the payment mode of the visiting vehicle in the visitor invitation information is a withholding mode, and processing the temporary stop bill through the third party deduction platform;

under the condition that the payment mode of the visiting vehicle in the visitor invitation information is the payment of the first user, sending the temporary stop bill to a first client of the first user; or

And under the condition that the payment mode of the visiting vehicle in the visitor invitation information is that the visitor pays, sending the temporary stop bill to a second client of the visitor, and guiding the visitor to process the temporary stop bill.

Wherein, the third-party deduction platform can be understood as a third-party financial platform authorized by the user.

Specifically, the payment modes of the visiting vehicle in the visitor invitation information can be the three modes, namely deduction, owner payment or visitor payment and the like; in practical application, in order to improve the visiting experience of the visitor and realize the noninductive passing of the vehicle of the visitor, the temporary stop bill of the visiting vehicle is processed by adopting a withholding mode.

Referring to fig. 7, fig. 7 is a schematic diagram illustrating an automatic deduction of a temporary parking fee for a visiting vehicle in a visitor management method according to an embodiment of the present disclosure.

Referring to fig. 8, fig. 8 is a schematic diagram illustrating that a temporary parking fee for a visiting vehicle is paid by a first user in a visitor management method according to an embodiment of the present specification.

As can be seen from fig. 8, when the visiting vehicle exits the cell, the parking bill is generated based on the parking time of the visiting vehicle (i.e., fig. 8A), and then the parking bill is sent to the owner for display at the first client of the owner, and after the owner completes payment based on the parking bill, a payment success page (i.e., fig. 8B) is displayed at the first client of the owner to prompt the owner that the parking bill of the visiting vehicle is processed completely.

In the embodiment of the specification, the visitor management method integrates the visiting process of the visitor and two scenes of the oncoming vehicle into a whole by butting the community property management system and the brake system, and effectively links the license plate information with the brake through the visitor record, so that the automatic rod lifting capability of the vehicle in and out of the community is realized. The property owner is used for bringing high-quality experience and the appeal of community quality to the visitor, the expense of the visitor vehicle is paid in a mode of withholding by the property owner and paying by the property owner, and the problem of receiving and paying the temporary stop expense by the property owner is solved while the experience of the visitor and the quality of the property owner are improved.

Referring to fig. 9, fig. 9 is a schematic diagram illustrating a visiting vehicle visiting in a visitor management method according to an embodiment of the present disclosure.

The visitor vehicle enters the field: the community property gate system identifies the license plate number of the visitor vehicle, after the identification is passed, the gate automatically lifts the rod, and reminds the owner that the visitor has entered the community and touches the reminding message to the owner, at the moment, the message entering the community touches the visitor associated with the visitor vehicle, the owner house number and the visitor code are displayed for the visitor, the visitor swipes the visitor code at the owner unit door based on the arrival of the owner house number, and reminds the owner again after the visitor swipes the code to enter the owner unit door;

the visitor vehicle leaves the field: the method comprises the following steps that a visitor vehicle leaves a field, a community property vehicle brake system generates a temporary parking bill for the visitor vehicle, then a payment mode of withholding, owner payment or visitor payment is selected based on a payment mode in visitor invitation information to process the temporary parking bill of the visitor vehicle, wherein under the condition that the payment mode is withholding, a brake automatically lifts a lever, the visitor vehicle leaves the community, the community property vehicle brake system automatically deducts money from a third-party financial platform authorized by an owner, and then a money deduction message is sent to the owner, namely the message touches the owner to remind the owner of successful withholding of the visitor vehicle; when the payment mode is the owner payment, the visitor vehicle leaves the community, the community property vehicle brake system sends the temporary parking bill of the visitor vehicle to the owner, namely the message reaches the owner, the owner is reminded that the visitor vehicle needs to pay, and the owner pays the temporary parking bill of the visitor vehicle; under the condition that the payment mode is used for paying for the visitor, the temporary parking bill of the visitor vehicle is sent to the visitor, the visitor processes the temporary parking bill of the visitor vehicle, namely, the message touches the visitor/scans the code for payment to remind the visitor of paying for the vehicle, the visitor can pay the temporary parking fee in a code scanning mode, after the payment is successful, the brake is automatically lifted, and the visitor vehicle goes out of the community.

In the embodiment of the specification, the paying behavior and the vehicle leaving behavior are effectively combined through the deduction capability of the owner aiming at the temporary parking fee, the appealing of the owner, the high-quality experience of the visitor, the appeal of each party such as the community quality and the property rapid payment and the like are met, and the overall quality of the community is improved through the method of automatically paying the temporary parking fee of the visitor through deduction.

Referring to fig. 10, fig. 10 is a schematic diagram illustrating a visitor management method applied to a cell scenario according to an embodiment of the present disclosure.

FIG. 10 is a guest invitation flow:

introduction is performed by the main end: the owner clicks the visitor invitation application by clicking the 'electronic industry main card' or by a cell program to acquire the visitor visiting record of the owner, and after acquiring the visitor visiting record of the owner, the visitor visiting record can be set as invalid or invited again; if a new visitor invitation is added, personal information of the visitor, such as a name, a mobile phone number, a visiting date, a visiting reason and the like, needs to be added in a newly added invitation interface; after personal information of the visitor is added, if the owner has a plurality of houses, selecting a set of houses to be visited by the visitor; if the visitor drives, then add vehicle information for this visitor, select the mode of collecting fee of vehicle: paying by the visitor, paying by the owner or withholding, wherein the withholding is to deduct money of a third-party financial platform signed with a withholding protocol, and after a payment mode is determined, recording visitor information and a payment mode of the oncoming vehicle; submitting the invitation of the visitor; in addition, the invitation of the visitor can be directly submitted under the condition that the visitor does not drive the car; in case the guest invitation submission is successful, sending a prompt message of successful submission to the owner, and sending the guest invitation to the guest, i.e. informing the guest invitation information, and in case the guest invitation submission is failed, sending a submission failure message to the owner.

Introduction from the guest: after receiving a visitor invitation sent by a home owner, a visitor arrives at a home owner's cell according to the time and address of the visitor invitation, whether the visitor is authorized or not is judged through a ' visitor peer ' application of a material scanning code under a line or clicking a cell program, namely whether real-name authentication is carried out on a platform where the cell program is located, if yes, a visiting record of the visitor and a visitor application record of the visitor are obtained based on a mobile phone number and the like of the visitor, if not, an authorization page is generated for the visitor, authorization information of the visitor is obtained on the authorization page, and after the visitor confirms authorization, the visiting record of the visitor and the visitor application record of the visitor are also obtained; the mobile phone number of the visitor is matched with all visitor invitation records of the visitor, the visitor code is displayed for the visitor if the visitor is determined to have the visitor invitation to be visited, wherein the visitor code carries the house number of the owner and guides the visitor to navigate, the visitor can arrive at the unit door of the owner based on the navigation, and then the visitor code is brushed to open the entrance guard of the unit door of the owner so as to enter the unit building of the owner.

In the embodiment of the specification, the visitor management method comprises the steps that a proprietor registers visiting user information on line and registers visitor license plate information (or the visitor registers by self when receiving visitor invitation), and the proprietor confirms whether the visiting needs the proprietor to pay the parking cost and selects withholding service; the visitor information, the visitor vehicle information and the payment mode of the vehicle temporary stop cost are synchronously sent to the brake system; when the visitor vehicle arrives at the cell, the brake system identifies the license plate information and matches the license plate information with the visitor vehicle information, and if the matching is successful, the rod is automatically lifted to pass; when the visitor vehicle leaves the cell, the vehicle brake system identifies the license plate information and matches the license plate information with the visitor vehicle information, after the matching is successful, a payment mode of the vehicle parking fee is obtained, if the vehicle parking fee is a withholding mode, the rod is automatically lifted to pass, withholding application is initiated to a proprietor, and the parking fee is automatically withheld; through the mode that the owner invites the visitor, the property management system and the brake system record the visitor and the information of the visitor vehicle in advance, the automatic rod lifting capability and the automatic fee deducting capability of the vehicle entering and exiting the community are realized in the valid period of the visitor invitation, the problems caused by the processes of inquiry, registration, confirmation, payment and the like of the temporary vehicle entering and exiting the community are solved, and the experience of the owner and the visitor is improved.

Corresponding to the above method embodiments, the present specification further provides a guest management apparatus embodiment, and fig. 11 shows a schematic structural diagram of a guest management apparatus provided in an embodiment of the present specification. As shown in fig. 11, the apparatus includes:

a request receiving module 1102 configured to receive a guest invitation request generated by a first user through the first client, and to display a guest management interface for the first user at the first client based on the guest invitation request;

a visitor information receiving module 1104 configured to receive visitor access information of a visitor filled in by the first user at the visitor management interface;

a vehicle information receiving module 1106, configured to receive attribute information of the visiting vehicle filled in by the first user at the visitor management interface and the determined payment mode of the visiting vehicle if it is determined that the visitor has a visiting vehicle;

an invitation generating module 1108 configured to generate a visitor invitation message based on the visitor's access information, the attribute information of the visiting vehicle, and the payment mode of the visiting vehicle, and send the visitor invitation message to the visitor.

Optionally, the request receiving module 1102 is further configured to:

Optionally, the apparatus further includes:

a visitor record receiving module configured to present a visitor record for the first user at the first client and receive an operation of the first user with respect to the visitor record.

Optionally, the apparatus further includes:

an access address receiving module configured to receive an access address determined by the first user at the guest management interface.

Optionally, the apparatus further includes:

an information sending module configured to generate a visitor invitation information based on the visit information of the visitor and the visit address and send the visitor invitation information to the visitor, in case it is determined that the visitor does not have a visiting vehicle.

Optionally, the invitation generating module 1108 is further configured to:

Optionally, the apparatus further includes:

a submission request receiving module configured to receive a visitor invitation information submission request sent by the first user based on the visitor management interface;

accordingly, the invitation generation module 1108 is further configured to:

Optionally, the apparatus further includes:

an access request receiving module configured to receive an access request generated by the guest through a second client;

an access information acquisition module configured to acquire access information of the visitor in a case where it is determined that the visitor satisfies a preset access condition based on the access request;

an invitation information determination module configured to determine guest invitation information associated with the guest based on the access information of the guest;

a visitor code presentation module configured to present a visitor code for the visitor through the second client, in the case where the visitor invitation information associated with the visitor includes the visitor invitation information to be accessed by the visitor.

Optionally, the access request receiving module is further configured to:

Optionally, the apparatus further includes:

the authentication module is configured to generate an authorization page for the visitor and guide the visitor to carry out authorization authentication under the condition that the visitor is determined not to meet the preset access condition based on the access request;

the information acquisition module is configured to acquire the access information of the visitor after the visitor performs authorization authentication.

Optionally, the apparatus further includes:

the first information sending module is configured to generate visitor visiting information and send the visitor visiting information to a first client of the first user.

Optionally, the guest code includes an access address and a guidance navigation of the first user;

correspondingly, the device further comprises:

a first guidance module configured to guide the visitor to an access address of the first user according to the guidance navigation and to open access restrictions of the first user for the visitor based on the visitor code.

Optionally, the visitor invitation information includes access time;

correspondingly, the visitor code presentation module is further configured to:

Optionally, the apparatus further includes:

a detection module configured to acquire attribute information of a visiting vehicle of the visitor when it is detected that the visiting vehicle arrives at a vehicle entrance lane;

and the information matching module is configured to release the visiting vehicle and display a visitor code for the visitor through the second client under the condition that the attribute information of the visiting vehicle is matched with the attribute information of the visiting vehicle in the visitor invitation information.

Optionally, the apparatus further includes:

the second information sending module is configured to generate visitor visiting information and send the visitor visiting information to the first client of the first user.

the device, still include:

a second guidance module configured to guide the visitor to an access address of the first user according to the guidance navigation and to open an access restriction of the first user for the visitor based on the visitor code.

Optionally, the apparatus further includes:

a bill generation module configured to generate a provisional bill for the visiting vehicle based on a current time and a visiting time of the visiting vehicle when it is detected that the visiting vehicle of the visitor arrives at a vehicle exit;

and the bill processing module is configured to process the temporary stop bill based on the payment mode of the visiting vehicle in the visitor invitation information and release the visiting vehicle of the visitor.

Optionally, the billing module is further configured to:

In the embodiment of the specification, the visitor management device realizes the noninductive co-operation of the visitor and the visiting vehicle based on the association relationship which is established with the owner in advance when the subsequent visitor visits through the association relationship which is established in advance among the visitor, the visiting vehicle of the visitor and the first user and the payment mode of the visiting vehicle, and greatly improves the user experience.

The above is an illustrative scheme of a visitor management apparatus of the present embodiment. It should be noted that the technical solution of the visitor management apparatus belongs to the same concept as the technical solution of the visitor management method described above, and details that are not described in detail in the technical solution of the visitor management apparatus can be referred to the description of the technical solution of the visitor management method described above.

FIG. 12 illustrates a block diagram of a computing device 1200 provided according to one embodiment of the present description. The components of the computing device 1200 include, but are not limited to, memory 1210 and processor 1220. Processor 1220 is coupled to memory 1210 via bus 1230, and database 1250 is used to store data.

The computing device 1200 also includes an access device 1240, the access device 1240 enabling the computing device 1200 to communicate via one or more networks 1260. Examples of such networks include the Public Switched Telephone Network (PSTN), a Local Area Network (LAN), a Wide Area Network (WAN), a Personal Area Network (PAN), or a combination of communication networks such as the internet. The access device 1240 may include one or more of any type of network interface, e.g., a Network Interface Card (NIC), wired or wireless, such as an IEEE802.11 Wireless Local Area Network (WLAN) wireless interface, a worldwide interoperability for microwave access (Wi-MAX) interface, an ethernet interface, a Universal Serial Bus (USB) interface, a cellular network interface, a bluetooth interface, a Near Field Communication (NFC) interface, and so forth.

In one embodiment of the present description, the above-described components of computing device 1200 and other components not shown in FIG. 12 may also be connected to each other, such as by a bus. It should be understood that the block diagram of the computing device architecture shown in FIG. 12 is for purposes of example only and is not limiting as to the scope of the description. Those skilled in the art may add or replace other components as desired.

Computing device 1200 may be any type of stationary or mobile computing device, including a mobile computer or mobile computing device (e.g., tablet, personal digital assistant, laptop, notebook, netbook, etc.), mobile phone (e.g., smartphone), wearable computing device (e.g., smartwatch, smartglasses, etc.), or other type of mobile device, or a stationary computing device such as a desktop computer or PC. Computing device 1200 may also be a mobile or stationary server.

Wherein the processor 1220 is adapted to execute computer-executable instructions that, when executed by the processor, perform the steps of the guest management method.

The above is an illustrative scheme of a computing device of the present embodiment. It should be noted that the technical solution of the computing device and the technical solution of the guest management method belong to the same concept, and details that are not described in detail in the technical solution of the computing device can be referred to the description of the technical solution of the guest management method.

An embodiment of the present specification also provides a computer readable storage medium storing computer instructions which, when executed by a processor, implement the steps of the guest management method.

The above is an illustrative scheme of a computer-readable storage medium of the present embodiment. It should be noted that the technical solution of the storage medium belongs to the same concept as that of the above-mentioned guest management method, and details that are not described in detail in the technical solution of the storage medium can be referred to the description of the technical solution of the above-mentioned guest management method.

The foregoing description has been directed to specific embodiments of this disclosure. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.

The computer instructions comprise computer program code which may be in the form of source code, object code, an executable file or some intermediate form, or the like. The computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, usb disk, removable hard disk, magnetic disk, optical disk, computer Memory, Read-Only Memory (ROM), Random Access Memory (RAM), electrical carrier wave signals, telecommunications signals, software distribution medium, and the like. It should be noted that the computer readable medium may contain content that is subject to appropriate increase or decrease as required by legislation and patent practice in jurisdictions, for example, in some jurisdictions, computer readable media does not include electrical carrier signals and telecommunications signals as is required by legislation and patent practice.

It should be noted that, for the sake of simplicity, the foregoing method embodiments are described as a series of acts, but those skilled in the art should understand that the present embodiment is not limited by the described acts, because some steps may be performed in other sequences or simultaneously according to the present embodiment. Further, those skilled in the art should also appreciate that the embodiments described in this specification are preferred embodiments and that acts and modules referred to are not necessarily required for an embodiment of the specification.

In the above embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.

The preferred embodiments of the present specification disclosed above are intended only to aid in the description of the specification. Alternative embodiments are not exhaustive and do not limit the invention to the precise embodiments described. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the embodiments and the practical application, to thereby enable others skilled in the art to best understand and utilize the embodiments. The specification is limited only by the claims and their full scope and equivalents.

Claims

1. A visitor management method, comprising:

2. The guest management method of claim 1, the receiving a guest invitation request generated by a first user through the first client comprising:

3. The guest management method of claim 1, further comprising, after receiving a guest invitation request generated by a first user through the first client:

4. The visitor management method of claim 1, further comprising, after receiving access information of the visitor filled in by the first user at the visitor management interface:

5. The guest management method of claim 4, the receiving the access address determined by the first user at the guest management interface further comprising:

6. The visitor management method of claim 4, the generating a visitor invitation message based on the visitor's access information, attribute information of a visiting vehicle, and a payment mode of the visiting vehicle, and sending the visitor invitation message to the visitor comprising:

7. The visitor management method according to claim 1, further comprising, after generating the visitor invitation information based on the visitor information, the attribute information of the visiting vehicle, and the payment pattern of the visiting vehicle:

8. The guest management method of any one of claims 1 to 7, further comprising, after sending the guest invitation message to the guest:

receiving an access request generated by the visitor through a second client;

9. The guest management method of claim 1, the receiving the access request generated by the guest through the second client comprising:

10. The guest management method of claim 9, further comprising, after receiving the access request generated by the guest through the second client:

11. The guest management method of claim 8, before presenting the guest code for the guest by the second client, further comprising:

12. The visitor management method of claim 11, the visitor code including an access address and a guided navigation of the first user;

13. The guest management method of claim 8, the guest invitation information including an access time;

14. The guest management method of any one of claims 1 to 7, further comprising, after sending the guest invitation message to the guest:

15. The visitor management method of claim 14, further comprising, after the passing the visiting vehicle:

16. The guest management method of claim 14, the guest code comprising an access address and a guided navigation of the first user;

17. The guest management method of claim 14, after presenting the guest code for the guest by the second client of the guest, further comprising:

18. The visitor management method of claim 17, the processing the pending bill based on a payment mode of a visiting vehicle in the visitor invitation message comprising:

19. A visitor management apparatus, comprising:

20. A computing device, comprising:

a memory and a processor;

the memory for storing computer-executable instructions, the processor for executing the computer-executable instructions, which when executed by the processor, perform the steps of the guest management method of any one of claims 1 to 18.

21. A computer readable storage medium storing computer instructions which, when executed by a processor, carry out the steps of the guest management method of any one of claims 1 to 18.