CN111884886A

CN111884886A - Intelligent household communication method and system based on telephone

Info

Publication number: CN111884886A
Application number: CN202010501980.9A
Authority: CN
Inventors: 李超纯
Original assignee: Fiberhome Telecommunication Technologies Co Ltd
Current assignee: Fiberhome Telecommunication Technologies Co Ltd
Priority date: 2020-06-04
Filing date: 2020-06-04
Publication date: 2020-11-03
Anticipated expiration: 2040-06-04
Also published as: CN111884886B

Abstract

The invention discloses a phone-based intelligent household communication method and a communication system, wherein a phone is connected with a voice port of a home gateway, the home gateway is connected with at least one intelligent device, and the communication method comprises the following steps: the home gateway receives a communication instruction from the telephone; detecting the communication instruction and determining the type of the communication instruction; and establishing a corresponding communication link based on the type of the communication instruction so as to carry out conversation or control the corresponding intelligent equipment. In the invention, the phone is used as the voice input device and the voice output device of the intelligent home, the voice interaction requirement of the intelligent home is met, the existing hardware and networking of the home gateway are fully utilized, and the voice interaction requirement of the intelligent home scene can be met by using a common phone on the premise of not influencing the communication service.

Description

Intelligent household communication method and system based on telephone

Technical Field

The invention belongs to the technical field of communication, and particularly relates to a phone-based intelligent household communication method and system.

Background

At present, smart home scenes require voice interaction equipment, wherein smart speakers, smart phones, tablet computers and the like can be used as voice input or output equipment. However, these voice interaction devices have the disadvantage of inconvenient use or high price, for example, they rely heavily on mobile phones and cannot achieve natural voice interaction at any time. Meanwhile, a home gateway necessary for an intelligent home often has a telephone port, for example, a PON (Passive Optical Network, abbreviated as PON) gateway, and with popularization of a mobile phone, the utilization rate of a landline phone decreases, a voice fixed telephone service is a chicken rib, a facsimile service is expanded and shrunk, and the telephone port of the home gateway is not fully used.

Disclosure of Invention

The invention provides a communication method and a communication system of a smart home based on a phone, aiming at taking the phone as a voice input device and a voice output device of the smart home to meet the voice interaction requirement of the smart home, making full use of the existing hardware and networking of a home gateway, and meeting the voice interaction requirement of a smart home scene by using a common phone on the premise of not influencing the communication service, thereby solving the technical problems that the voice port utilization rate of the gateway is low, and the voice interaction device of the smart home is inconvenient to use and expensive.

To achieve the above object, according to one aspect of the present invention, there is provided a communication method for a phone-based smart home, in which a phone is connected to a voice port of a home gateway, and the home gateway is connected to at least one smart device, the communication method including:

the home gateway receives a communication instruction from the telephone;

detecting the communication instruction and determining the type of the communication instruction;

and establishing a corresponding communication link based on the type of the communication instruction so as to carry out conversation or control the corresponding intelligent equipment.

Preferably, the communication method further includes:

the home gateway monitors the working state of each intelligent device;

when detecting that the intelligent equipment has a fault, triggering the phone to play reminding information;

and stopping playing the reminding information after the fault of the intelligent equipment is detected to be relieved.

Preferably, the communication instruction is a voice-based communication instruction, the detecting the communication instruction, and the determining the type of the communication instruction includes:

performing voice recognition on the communication instruction through a voice recognition module;

acquiring keywords in the communication instruction to determine the type of the communication instruction;

when the communication instruction contains information of any intelligent device, a control link is established so as to control the corresponding intelligent device according to the communication instruction;

and when the communication instruction comprises a telephone number or the character information in the address list, establishing a communication link to make a call.

Preferably, when the communication instruction includes information of any one of the smart devices, establishing a control link to control the corresponding smart device according to the control instruction includes:

when the communication instruction contains information of any intelligent device, the voice recognition module sends the communication instruction to a cloud platform;

receiving a result of analyzing the communication instruction from the cloud platform;

controlling the corresponding intelligent equipment according to the analysis result;

or the like, or, alternatively,

when the communication instruction contains information of any intelligent device, the voice recognition module analyzes the communication instruction to obtain an analysis result;

and controlling the corresponding intelligent equipment according to the analysis result.

Preferably, when the communication instruction includes a phone number or personal information in an address book, establishing a call link to make a call includes:

when the communication instruction comprises the figure information in the address list, the voice recognition module sends the analyzed figure information to a cloud platform, wherein the cloud platform recognizes a telephone number matched with the communication instruction according to a prefabricated address list;

the home gateway receives a phone number returned from the cloud platform and initiates a voice call to make a call;

or the like, or, alternatively,

when the communication instruction comprises a telephone number, the voice recognition module recognizes the communication instruction to obtain the telephone number;

and the home gateway initiates a voice call through the acquired telephone number so as to make a call.

Preferably, the communication instruction is a key-based communication instruction, the detecting the communication instruction, and the determining the type of the communication instruction includes:

detecting a communication instruction based on a key;

if the communication instruction comprises a telephone number, establishing a communication link to dial a call;

if the answer key or any key is triggered, a call link is established to answer the call.

Preferably, when the phone is called, the communication method further includes:

after receiving an incoming call, the home gateway triggers the phone to play an incoming call reminder;

and triggering the telephone set to establish a call link in a voice mode or a key pressing mode so as to answer the call.

Preferably, the telephone is a telephone without off-hook and on-hook circuit.

Preferably, the telephone is a telephone with an off-hook circuit and an on-hook circuit, the home gateway is provided with a ringing circuit, and the communication method further includes:

after the call is finished, the home gateway judges whether the phone is hung up;

if the telephone is hung up, triggering a ringing circuit of the home gateway to ring so as to prompt a user to hang up;

and when the phone is detected to be in an off-hook state, the home gateway plays a prompt message through the phone to remind a user of placing the phone in the off-hook state.

According to another aspect of the present invention, a communication system is provided, which includes a phone, a home gateway, and at least one smart device, wherein the phone is connected to a voice port of the home gateway, and the smart device is connected to the home gateway;

the phone is used for receiving a communication instruction;

the home gateway is used for realizing the communication method of the invention.

Generally, compared with the prior art, the technical scheme of the invention has the following beneficial effects: the invention provides a phone-based intelligent household communication method and a communication system, wherein a phone is connected with a voice port of a home gateway, the home gateway is connected with at least one intelligent device, and the communication method comprises the following steps: the home gateway receives a communication instruction from the telephone; detecting the communication instruction and determining the type of the communication instruction; and establishing a corresponding communication link based on the type of the communication instruction so as to carry out conversation or control the corresponding intelligent equipment.

In the invention, the phone is used as the voice input device and the voice output device of the intelligent home, the voice interaction requirement of the intelligent home is met, the existing hardware and networking of the home gateway are fully utilized, and the voice interaction requirement of the intelligent home scene can be met by using a common phone on the premise of not influencing the communication service. In actual use, the utilization rate of the voice port of the home gateway is increased, on one hand, the phone is used as a new reference of the smart home, the application scene of the phone is widened, on the other hand, the cost of the phone is low, and the cost of the voice interaction equipment of the smart home is greatly reduced.

Drawings

Fig. 1 is a schematic flow chart of a communication method based on phone call in the prior art according to an embodiment of the present invention;

fig. 2 is a schematic structural diagram of a communication system according to an embodiment of the present invention;

fig. 3 is a schematic flowchart of a first communication method for a phone-based smart home according to an embodiment of the present invention;

fig. 4 is a schematic flowchart of a second communication method for a phone-based smart home according to an embodiment of the present invention;

fig. 5 is a schematic flowchart of a third communication method for a phone-based smart home according to an embodiment of the present invention;

fig. 6 is a schematic flowchart of a fourth communication method for a phone-based smart home according to an embodiment of the present invention;

fig. 7 is a schematic flowchart of a fifth communication method for a phone-based smart home according to an embodiment of the present invention;

fig. 8 is a schematic flowchart of a sixth communication method for smart home based on a phone set according to an embodiment of the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. In addition, the technical features involved in the embodiments of the present invention described below may be combined with each other as long as they do not conflict with each other.

Referring to fig. 1, in an actual application scenario, when a phone is used for voice call, the corresponding call flow is as follows:

step 10: the phone is in an on-hook state.

In an actual application scenario, after a call is completed, the phone is in an on-hook state, and the phone is triggered to be in an off-hook state or a hands-free state only when the call is carried out.

Step 11: the trigger telephone is in off-hook state or hand-free state, and the voice application layer plays dial tone.

When the telephone is in off-hook state or hands-free state, the voice application layer plays the dial tone to prompt the user to dial.

Step 12: and receiving a key event of the user, and stopping playing the dial tone by the voice application layer.

In practical use, after the phone receives a key event of a user, the voice application layer stops playing the dial tone, and establishes a communication link according to a telephone number triggered by the key.

Step 13: the voice application layer plays the ring back tone and waits for the called party to pick up the phone.

After the communication link is successfully established through the telephone number, the voice application layer plays the ring back tone and waits for the called party to pick up the phone.

Step 14: after the called party picks up the phone, the voice application layer stops the ring back tone and starts the call.

In practical use, after the called party is off-hook, the voice application layer stops playing the ring back tone and starts to talk.

Step 15: and when the call is finished, the called party hangs up, and the voice application layer plays a busy tone for 40 seconds.

In this embodiment, when the called party is detected to hang up, the call is ended, and the voice application layer plays a 40-second busy tone to prompt the user that the call is ended, and then the call is hung up.

Step 16: and if the voice application layer detects the hang-up, stopping playing the busy tone, and if not, continuing playing the 60-second hangup voice after playing the 40-second busy tone.

And step 17: and after the voice application layer detects the hang-up event, stopping playing the hangup prompting, and otherwise, continuously playing the hangup prompting until the user hangs up.

In this embodiment, when the voice application layer detects an on-hook event, the busy tone stops playing, otherwise, after playing the busy tone for 40 seconds, the 60-second on-hook tone continues to be played. And then continuously detecting whether the phone is hung up, stopping playing the hangup when an on-hook event is detected, and otherwise, continuously playing the hangup until the user hangs up or stopping playing overtime after 60 seconds.

In the above described communication flow, after the communication is finished, the telephone needs to be hung up, and when the communication is performed, the telephone is triggered to be in an off-hook state; if the conversation is over, the calling party can play a harsh hangup sound without hanging up to remind the user to hang up.

The invention is improved based on the existing call flow, and the phone is used as the voice input device and the voice output device of the smart home on the premise of not influencing the call function of the phone, so that the voice interaction requirement of the smart home is met. In practical application scenarios, there are at least two different types of phones that can be applied to the communication method of the present invention, type one: the telephone is a telephone without an off-hook circuit and an on-hook circuit, the telephone of the type is always in an off-hook state, the home gateway used in cooperation with the telephone of the type can be provided with no ringing circuit, so that the cost is saved, and certainly, in actual use, the home gateway used in cooperation with the telephone of the type can also be provided with a ringing circuit; the second method comprises the following steps: the telephone is provided with an off-hook circuit and an on-hook circuit, the telephone of the type needs to trigger the telephone to be in an off-hook state, the home gateway used by matching with the telephone of the type is provided with a ringing circuit, so that after the telephone is on-hook, a user is reminded of the off-hook state through ringing, and then a prompt is played through the telephone to place the telephone in the off-hook state. The following specifically describes the technical means of the present invention with reference to fig. 2 to 8.

Example 1:

referring to fig. 2, the present embodiment provides a communication system, where the communication system includes a home gateway, a phone and at least one intelligent device, where the phone is connected to a voice port of the home gateway, and each intelligent device is connected to a device interface of the home gateway. The number of intelligent devices which can be carried by the device interface of the home gateway depends on the carrying capacity of the home gateway.

In an actual application scene, a telephone is connected with the voice port of the home gateway through a telephone line; the intelligent device is connected with the device interface of the home gateway in a wired or wireless manner, which is determined according to the actual situation, and is not limited specifically here.

In one embodiment, the telephone is a telephone with off-hook and on-hook circuits, and the telephone is placed in an off-hook state and can be used as a voice input or output device of a smart home all year round.

In another embodiment, the phone may be a telephone without off-hook circuit or on-hook circuit, and such phone is in an off-hook state by default and may be used as a voice input or output device for a smart home all year round.

In this embodiment, the home gateway further includes a Voice application layer module, a Voice recognition module, a network channel module, an IVR (Interactive Voice Response, abbreviated as IVR) module, and an encoding and decoding module, where the encoding and decoding module is a CODEC module. Specifically, the coding and decoding module is connected with the voice port, the coding and decoding module is further connected with the network channel module, the coding and decoding module is further connected with the IVR module, and the network channel module is further connected with the voice application layer module and the voice recognition module respectively. The voice coding and decoding module is connected with the voice port and is responsible for the mutual conversion of voice signals and PCM (Pulse Code Modulation, abbreviated as PCM) data, the network channel module is responsible for the mutual conversion of PCM data and network messages, and the IVR module outputs the voice data converted into the PCM format to the phone through the CODEC module. The voice recognition module is responsible for monitoring the voice content from the CODEC. The voice application layer module processes normal voice call and coordinates the work of the IVR module and the voice recognition module according to the voice instruction.

In this embodiment, the input to the speech recognition module is PCM data from the codec module. After the voice recognition module recognizes the key field and needs the cloud platform to recognize voice, the PCM data from the coding and decoding module is sent to the cloud platform.

In an optional embodiment, the voice recognition module sends data to the cloud platform through a network channel, where the network channel module may be an RTP (Real-time Transport Protocol, abbreviated as RTP) module, and the following description will use the network channel module as an RTP module. In other embodiments, the network channel module may also be a communication module based on an http protocol.

The voice application layer module is used for adapting to a common call flow, triggering a voice calling state after receiving a dialing event, and recovering a normally off-hook state after the call is finished. The voice application layer module is also used for normally processing a voice called flow, after receiving a key event or a call answering instruction of the voice recognition module, the voice application layer module is used for connecting the call, and after the call is finished, the voice application layer module is used for recovering the normal off-hook state. The voice recognition module monitors the voice input of the phone and is used for triggering different services, such as dialing 110, voice message mailbox playing and calling a corresponding intelligent home interface through a recognized voice command to control home equipment.

The IVR module is used for voice interaction, such as playing of arrearage reminding, alarm clock playing, network music playing, story playing, human-computer interaction prompting of the voice control intelligent device and the like. In a practical application scenario, the audio source of the IVR module may be from the network or from the local.

In a preferred embodiment, the home gateway is further connected to a cloud platform, wherein a voice recognition module of the home gateway is configured to send the obtained voice to the cloud platform, and the cloud platform analyzes the voice to obtain an analysis result and returns the analysis result to the home gateway.

Based on the communication system in fig. 2, the present embodiment provides a communication method for a smart home based on a phone, as shown in fig. 3, the communication method includes the following steps:

step 20: and triggering the telephone to be in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 20 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state (i.e., a voice interaction state), and step 20 is not required to be performed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation.

Step 21: and the home gateway receives a communication instruction from the telephone.

The communication instruction can be triggered by a key or by voice, and is specifically determined according to actual conditions.

Step 22: and detecting the communication instruction and determining the type of the communication instruction.

In this embodiment, the phone has a normal voice call function, and can also serve as a voice input device and a voice output device of the smart home, so that the communication instruction includes a call dialing instruction, a call answering instruction and a control instruction of the smart home, and after receiving the communication instruction, the communication instruction needs to be detected, and the type of the communication instruction is determined, so as to implement a corresponding function.

Step 23: and establishing a corresponding communication link based on the type of the communication instruction so as to carry out conversation or control the corresponding intelligent equipment.

In this embodiment, when the communication instruction is a call dialing instruction or a call answering instruction, a communication link needs to be established to dial or answer a call; and when the communication instruction is a control instruction of the intelligent home, a control link needs to be established so as to control the corresponding intelligent equipment according to the communication instruction.

Specifically, when the communication instruction is a voice-based communication instruction, voice recognition is performed on the communication instruction through a voice recognition module; acquiring keywords in the communication instruction to determine the type of the communication instruction; when the communication instruction contains information of any intelligent device, a control link is established so as to control the corresponding intelligent device according to the communication instruction; and when the communication instruction comprises a telephone number or the character information in the address list, establishing a communication link to make a call.

When the communication instruction is a key-based communication instruction, detecting the key-based communication instruction; if the communication instruction comprises a telephone number, establishing a communication link to dial a call; if the answer key or any key is triggered, a call link is established to answer the call. The answering key can be preset by the home gateway through software.

In an actual application scenario, a voice message can be left through a phone, and the communication method further includes: carrying out voice message leaving through the telephone; the home gateway receives the voice message and stores the voice message; and when the reminding time is up, the home gateway plays the voice message through the phone.

In the embodiment, a common phone is always in a voice interaction state, the phone is used as a voice input device and a voice output device of a smart home, the voice interaction requirement of the smart home is met, existing hardware and networking of a home gateway are fully utilized, and the voice interaction requirement of a smart home scene can be met by using the common phone on the premise of not influencing a communication service. In actual use, the utilization rate of the voice port of the home gateway is increased, on one hand, the phone is used as a new reference of the smart home, the application scene of the phone is widened, on the other hand, the cost of the phone is low, and the cost of the voice interaction equipment of the smart home is greatly reduced.

Example 2:

based on embodiment 1, an implementation manner of dialing a phone call by pressing a key when a phone is in an off-hook state is specifically described with reference to fig. 4. In this embodiment, the communication method for the phone-based smart home includes the following steps:

step 30: and triggering the telephone to be in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 30 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state (i.e., a voice interaction state), and step 30 is not required to be executed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation.

Step 31: and stopping the voice recognition module and the IVR module when the key event is detected.

In an actual application scene, a voice recognition module and an IVR module of the home gateway are in working states, and when a key event is detected, the voice recognition module and the IVR module are stopped to respond to the key event.

Step 32: and receiving the telephone number triggered by the key press and establishing a call link.

In this embodiment, the home gateway receives a telephone number based on a key, establishes a call link through the telephone number, and after a VOIP (Voice over Internet Protocol, abbreviated as VOIP) Voice call is established, the Voice application layer module plays a ring back tone to wait for the called party to pick up the phone.

After receiving the feedback information of the called off-hook, the voice application layer module stops playing the ring back tone and starts the communication.

Step 33: and after the call is finished, the voice application layer module plays busy tone of preset time.

In this embodiment, after detecting that the called party hangs up, the call is ended, and the voice application layer plays a busy tone for a preset time to prompt the user that the call is ended, and then the call-up action is executed. The preset time is generally 40 seconds, or other time values are set, and herein, the preset time is not limited specifically.

In an actual application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, after a call is finished, the phone is in a voice interaction state, and can receive a next communication instruction at any time without executing subsequent steps 34 to 38, and after the call is finished, step 39 is executed, and a voice recognition module is started.

In another practical application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, steps 34 to 38 need to be executed to ensure that the phone is in an off-hook state after the call is ended to receive the next communication instruction.

Step 34: and judging whether the phone is hung up or not.

In this embodiment, it is determined whether the phone is on-hook, and if the phone is on-hook, step 35 is executed; if the phone is not on-hook, step 38 is performed.

Step 35: and the voice application layer stops playing busy tones, triggers a ringing circuit of the home gateway to ring, and reminds the user of off-hook.

When the phone is detected to be on-hook, the voice application layer stops playing busy tone, triggers a ringing circuit of the home gateway to ring, and reminds a user of off-hook, so that the phone is in a normal off-hook state.

Step 36: and judging whether the telephone is off-hook or not.

Then, judging whether the telephone is off-hook, if the telephone is detected to be off-hook, executing step 37; if the phone is detected to be still in the on-hook state, the ringing circuit of the home gateway is continuously triggered to ring until the user is off-hook.

Step 37: and based on the IVR module, a prompt is played through the telephone to remind the user of placing the telephone in a normally off-hook state.

After the user is off-hook, a prompt is played through the telephone based on the IVR module to remind the user to place the telephone in a normally off-hook state.

Step 38: and stopping playing the busy tone after the busy tone is overtime.

In this embodiment, after the busy tone is over time, the busy tone is stopped from being played, and step 37 is executed to remind the user to place the telephone in a normally off-hook state by playing a prompt through the telephone based on the IVR module. In this embodiment, the hangup playing of the ordinary voice call flow is eliminated, so that the user experience is improved.

Step 39: and starting the voice recognition module.

And after the phone is in a voice interaction state, the voice recognition module is started to receive voice information at any time.

In this embodiment, a communication instruction is generated by triggering a key of the phone to make a call.

Example 3:

based on embodiment 1, an implementation of making a call by voice when a phone is in an off-hook state is specifically described with reference to fig. 5. In this embodiment, the communication method for the phone-based smart home includes the following steps:

step 40: and triggering the telephone to be in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 40 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state, and step 40 is not required to be executed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation.

Step 41: and the home gateway receives a communication instruction from the telephone.

Step 42: and carrying out voice recognition on the communication instruction through a voice recognition module.

Step 43: and acquiring a keyword in the communication instruction to determine the type of the communication instruction.

After receiving a communication instruction based on voice, carrying out voice recognition on the communication instruction through a voice recognition module.

In practical use, a control instruction can be input into the phone through a preset keyword to dial or answer a call, for example, the keyword is "dial call", when the voice recognition module recognizes "dial call", a call link is opened, and an instruction is output through the phone to guide a user to input a telephone number in a voice form.

In an actual application scene, the telephone number is not easy to remember, and in order to facilitate a user to make a call, the address book can be imported into the home gateway or the cloud platform. The address book comprises character information and corresponding telephone numbers, wherein the character information comprises names, nicknames or relatives and the like. When a call is made, the person information of the called person can be input through the telephone, and the call can be made.

In an optional embodiment, when the address book is stored in the cloud platform, the home gateway analyzes the communication instruction, and when the communication instruction includes the character information in the address book, the communication instruction is forwarded to the cloud platform to obtain a corresponding phone number, and the specific implementation process is as shown in step 44; when the address book is stored in the home gateway, the home gateway analyzes the communication instruction, and when the communication instruction contains the character information in the address book, the corresponding telephone number is obtained from the address book based on the character information.

Step 44: when the communication instruction contains the figure information in the address list, the voice recognition module sends the analyzed figure information to the cloud platform.

In an actual application scene, when the communication instruction contains the personal information in the address list, the voice recognition module sends the analyzed personal information to the cloud platform.

In another optional embodiment, the home gateway establishes an RTP channel with a cloud platform, and initiates a voice recognition request to the cloud platform through the RTP channel, wherein the cloud platform recognizes a phone number matched with the communication instruction according to a pre-prepared address book. Step 45: and the home gateway receives the phone number returned from the cloud platform and initiates a voice call to make a call.

In an actual application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, after the call is ended, the phone is in a voice interaction state, and can receive a next communication instruction at any time without performing the subsequent steps 46 to 48.

In another practical application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, steps 46 to 48 need to be executed to ensure that the phone is in an off-hook state after the call is ended to receive the next communication instruction.

Step 46: and after the call is finished, the home gateway judges whether the phone is hung up.

In this embodiment, after detecting that the called party hangs up, the call is ended, and the voice application layer plays a busy tone for a preset time to prompt the user that the call is ended, and then the call-up action is executed. The preset time is generally 40 seconds, or other time values are set, but not limited herein.

Then, whether the phone is hung up is judged, and if the phone is hung up, step 47 is executed; and if the telephone is not hung up, stopping playing the busy tone after the busy tone is overtime, and reminding the user to place the telephone in a normally-off state through playing a prompt word by the telephone based on the IVR module.

Step 47: and if the telephone is hung up, triggering a ringing circuit of the home gateway to ring so as to prompt the user to hang up.

Judging whether the telephone is off-hook or not in the ringing process of a ringing circuit of the home gateway, and if the telephone is detected to be off-hook, executing step 48; if the phone is detected to be still in the on-hook state, the ringing circuit of the home gateway is continuously triggered to ring until the user is off-hook.

And 48: and when the phone is detected to be in an off-hook state, the home gateway plays a prompt message through the phone to remind a user of placing the phone in the off-hook state.

After the call is finished, the called party is detected to hang up, and the voice application layer module plays busy tone for 40 seconds. And detecting whether the telephone is hung up, if the telephone is hung up, stopping playing busy tone by the voice application layer module, starting ringing, and prompting a user to pick up the telephone. After detecting that the user is off-hook, the IVR module plays a prompt message through the telephone to remind the user not to hang up and keep the telephone in a normal off-hook state. And starting the voice recognition module after the telephone is in the off-hook state.

If the telephone is not on-hook, after the busy tone is played for 40 seconds by the voice application layer module and is overtime, the busy tone is stopped being played, the IVR module plays a prompt message through the telephone to remind the user of not on-hook, and the telephone is kept in a normally off-hook state. And starting the voice recognition module after the telephone is in the off-hook state.

In this embodiment, the phone is used as a voice input device of an intelligent home to realize voice dialing or answering, which is convenient to use. When the phone generates a voice communication command, the home gateway needs to be woken up first, the name of the home gateway can be defined, and the home gateway is woken up by calling the name of the home gateway. For example, the home gateway is named "majordomo", and the home gateway is woken up by calling "majordomo" and then makes a call by voice.

Example 4:

the foregoing embodiments 2 and 3 mainly describe the process of making a call by using a phone as a calling party, and specifically describe the process of answering the call by using the phone as a called party with reference to fig. 6.

Step 50: the telephone is in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 50 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state, and step 50 is not required to be executed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation.

Step 51: and playing the incoming call prompt.

Step 52: triggering the telephone set to establish a communication link in a key mode or a voice mode so as to answer the call.

In this embodiment, when detecting that there is an incoming call, the home gateway reminds the user of the incoming call by playing music through the IVR module, and after receiving a call answering instruction from the home terminal user, the home gateway connects the call. The call answering command can be triggered by a key, wherein the key can be a designated key or any key, and in addition, the call answering command can also be triggered by voice. In other embodiments, the phone may also be rejected by voice.

In an actual application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, after the call is finished, the phone is in a voice interaction state, and can receive a next communication instruction at any time without executing subsequent steps 53 to 56.

In another practical application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, steps 53 to 56 need to be executed to ensure that the phone is in an off-hook state after the call is ended to receive the next communication instruction.

Step 53: and judging whether the phone is on-hook or not when the call is finished.

In this embodiment, after the call is ended, it is determined whether the phone is on-hook, if yes, step 54 is executed, and if not, a prompt is played through the phone based on the IVR module to remind the user to place the phone in a normally off-hook state.

Step 54: and if the telephone is in an on-hook state, a ringing circuit of the home gateway rings to prompt a user to hook off.

Step 55: and judging whether the telephone is off-hook or not.

In this embodiment, after the user is alerted to go off-hook by ringing, it is continuously determined whether the phone goes off-hook, and if the phone goes off-hook, step 56 is executed.

Step 56: and based on the IVR module, a prompt is played through the telephone to remind the user of placing the telephone in a normally off-hook state.

Example 5:

based on embodiment 1, an implementation manner of controlling an intelligent device by voice when a phone is in an off-hook state is specifically described with reference to fig. 7. In this embodiment, the communication method for the phone-based smart home includes the following steps:

step 60: and triggering the telephone to be in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 60 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway. Step 60 may be understood in conjunction with the foregoing embodiment, that when the phone is used to make or receive a call, after the call is ended, the phone needs to be triggered to be in an off-hook state, otherwise, the phone cannot receive a communication instruction based on a voice signal.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state, and step 60 is not required to be executed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation. Step 61: and the home gateway receives a communication instruction from the telephone.

Step 62: and carrying out voice recognition on the communication instruction through a voice recognition module.

And step 63: and acquiring a keyword in the communication instruction to determine the type of the communication instruction.

Step 64: and when the communication instruction contains the information of any intelligent device, the voice recognition module sends the communication instruction to a cloud platform.

In this embodiment, when the communication instruction includes information of any one of the smart devices, the voice recognition module sends the communication instruction to a cloud platform.

In an optional embodiment, when the communication instruction includes information of any one of the smart devices, the home gateway and the cloud platform establish an RTP channel, and initiate a voice recognition request to the cloud platform through the RTP channel.

In this implementation, first, device information of each smart device is bound to a home gateway or a cloud platform, where the device information includes an identification code of the device, a name of the device, a room where the device is located, a support operation, and the like.

In actual use, a control instruction can be input to the phone through a preset keyword so as to control the corresponding intelligent equipment. For example, the keyword is the device name of a certain intelligent device, and when the voice recognition module recognizes the device name, the control link is opened, and the user is guided to input the next instruction in a voice form by outputting the instruction through the phone.

In an actual application scenario, the voice recognition function of the home gateway is limited, and in order to accurately analyze the communication instruction, the home gateway sends the communication instruction acquired through the phone to the cloud platform so as to analyze the communication instruction through the cloud platform.

Step 65: and receiving a resolution result of the communication instruction from the cloud platform.

After the cloud platform completes the analysis of the communication instruction in the voice form, an analysis result which can be identified by the home gateway is formed, and the analysis result is fed back to the home gateway.

And step 66: and controlling the corresponding intelligent equipment according to the analysis result.

Step 67: and after the control of the corresponding intelligent equipment is finished based on the communication instruction, transmitting an interaction result to the telephone through an IVR module.

And the home gateway receives the analysis result to control the corresponding intelligent equipment, and transmits the interaction result to the telephone through the IVR module after finishing controlling the corresponding intelligent equipment.

Specifically, when the communication instruction includes information of any one of the smart devices, the home gateway and the cloud platform establish an RTP channel, and initiate a voice recognition request to the cloud platform through the RTP channel. The home gateway is played through the IVR module to remind the user to speak out a next step of instruction, and the home gateway sends voice input by the phone to the cloud platform through the RTP channel for voice recognition. The cloud platform identifies the voice, converts an identification result into an instruction and sends the instruction to the home gateway through the management channel. And after the home gateway acquires the control instruction of the intelligent home, the specified intelligent equipment is controlled through the equipment interface.

After the intelligent equipment controls the interaction, the home gateway outputs the interaction result of the intelligent equipment to the telephone through the IVR module, and then triggers the telephone to enter the voice interaction standby state again.

Example 6:

based on embodiment 1, an implementation manner of prompting a user that an intelligent device has a fault through voice when a phone is in an off-hook state is specifically described with reference to fig. 8. In this embodiment, the communication method for the phone-based smart home includes the following steps:

step 70: and triggering the telephone to be in a normally off-hook state.

In a specific application scenario, when the phone is a phone having an off-hook circuit and an on-hook circuit, step 70 needs to be executed, and after the call is completed, the phone needs to be triggered to be in an off-hook state. Specifically, after the call is ended, the phone is triggered to be in a normally off-hook state, where the phone being in the normally off-hook state can be understood as that the phone is in a voice interactive standby state, and can receive a voice input signal from the outside or a voice output signal from the home gateway. In step 70, it can be understood with the foregoing embodiments that, when the phone is used to make or receive a call, after the call is ended, the phone needs to be triggered to be in an off-hook state, otherwise, the phone cannot receive a communication instruction based on a voice signal.

In another specific application scenario, when the phone is a phone without an off-hook circuit and an on-hook circuit, the phone is always in an off-hook state, and step 70 is not required to be executed. In actual use, when the phone of the type is used as a called party, the phone can be answered or refused through voice; the phone can also be answered by triggering the answering key and refused by the refusing key, wherein the answering key and the refusing key can be set according to the actual situation.

Step 71: and the home gateway monitors the working state of each intelligent device.

In this embodiment, the home gateway monitors the operating state of each of the intelligent devices, and also monitors the operating state of the home gateway.

Step 72: and judging whether the intelligent equipment has fault information.

In this embodiment, whether the intelligent device has the fault information is determined according to the monitoring result, and if yes, step 73 is executed.

Step 73: and triggering the phone to play reminding information when detecting that the intelligent equipment has faults.

In an optional embodiment, when a fault of the intelligent device is detected, music is played in a circulating mode through the IVR module, the phone is triggered to play the music output by the IVR module, and a user is prompted that the fault of the intelligent device exists.

In another optional embodiment, when a fault of the intelligent device is detected, the name, the position information and the fault type of the intelligent device with the fault are obtained, and then the phone is triggered to play the reminding information, wherein the reminding information comprises the name, the position information and the fault type of the intelligent device.

Step 74: and judging whether the fault of the intelligent equipment is relieved.

In an actual application scenario, when the intelligent device has a fault, the home gateway sends a product signal and fault information of the intelligent device to the cloud platform, the cloud platform judges the type of the fault information, if the fault information is a software-type fault, the cloud platform searches for a solution according to the product and the fault information of the intelligent device, and sends the searched solution to the home gateway.

And the home gateway receives the solution from the cloud platform and recovers the intelligent equipment according to the solution. Then, the home gateway determines whether the fault of the intelligent device has been resolved, and if the fault of the intelligent device has been resolved, step 76 is executed to stop playing the reminding message and trigger the phone to be in the normal off-hook state again. If not, go to step 75.

In another specific application scenario, if the fault information is a hardware type fault, the cloud platform searches a solution according to the product of the intelligent device and the fault information, and sends the searched solution to the home gateway.

The home gateway receives the solution from the cloud platform, and guides the user to repair the intelligent device through the phone playing of the solution so as to remove the fault.

Step 75: and judging whether an instruction for stopping reminding is received or not.

And when the fault is not relieved, judging whether a reminding stopping instruction is received or not, stopping playing the reminding information after receiving the reminding stopping instruction of the user, and triggering the telephone to be in a normal off-hook state again.

Step 76: and stopping playing the reminding information.

Based on the foregoing embodiments, it should be noted that, in a normal voice flow for a phone with an off-hook circuit and an on-hook circuit, if the phone is always in an off-hook state, the phone cannot be called in. In the invention, when a voice application layer in the home gateway detects that the telephone is in a normally off-hook state, the voice application layer feeds back the current voice line to the voice server as an on-hook state. Specifically, after detecting that the off-hook state of the phone is maintained for a specified time, the voice application layer of the home gateway feeds back to the voice server that the current voice line is in an on-hook state, so as to switch the current voice line to the on-hook state. Aiming at a telephone without an off-hook circuit and an on-hook circuit, a call ending key is arranged on the telephone, and after a voice application layer in the home gateway detects that the call ending key is triggered, the voice application layer feeds back the current voice line to a voice server to be in an on-hook state.

In the embodiment, the phone is placed in a voice interaction state, the phone is used as a voice input device and a voice output device of a smart home, the voice interaction requirement of the smart home is met, existing hardware and networking of a home gateway are fully utilized, and the voice interaction requirement of a smart home scene can be met by using a common phone on the premise of not influencing a communication service. In actual use, the utilization rate of the voice port of the home gateway is increased, on one hand, the phone is used as a new reference of the smart home, the application scene of the phone is widened, on the other hand, the cost of the phone is low, and the cost of the voice interaction equipment of the smart home is greatly reduced.

It will be understood by those skilled in the art that the foregoing is only a preferred embodiment of the present invention, and is not intended to limit the invention, and that any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims

1. A communication method of intelligent home based on a phone is characterized in that the phone is connected with a voice port of a home gateway, the home gateway is connected with at least one intelligent device, and the communication method comprises the following steps:

the home gateway receives a communication instruction from the telephone;

2. The communication method according to claim 1, further comprising:

the home gateway monitors the working state of each intelligent device;

3. The communication method according to claim 1, wherein the communication command is a voice-based communication command, the detecting the communication command, and the determining the type of the communication command comprises:

4. The communication method according to claim 3, wherein the establishing a control link when the communication instruction includes information of any one of the smart devices to control the corresponding smart device according to the control instruction comprises:

or the like, or, alternatively,

5. The communication method according to claim 3, wherein the establishing a call link to make a call when the communication command includes a phone number or personal information in an address book comprises:

or the like, or, alternatively,

6. The communication method according to claim 1, wherein the communication command is a key-based communication command, the detecting the communication command, and the determining the type of the communication command comprises:

detecting a communication instruction based on a key;

7. The communication method according to claim 1, wherein when the telephone is called, the communication method further comprises:

8. The communication method according to any one of claims 1 to 7, wherein the telephone is an off-hook-less, on-hook circuit telephone.

9. The communication method according to any one of claims 1 to 7, wherein the telephone is a telephone having an off-hook circuit and an on-hook circuit, and the home gateway has a ringing circuit, and the communication method further comprises:

10. A communication system is characterized by comprising a phone, a home gateway and at least one intelligent device, wherein the phone is connected with a voice port of the home gateway, and the intelligent device is connected with the home gateway;

the phone is used for receiving a communication instruction;

the home gateway is used for realizing the communication method according to any one of claims 1 to 9.