CN111858250A

CN111858250A - Monitoring problem checking method and device, computer equipment and storage medium

Info

Publication number: CN111858250A
Application number: CN202010710103.2A
Authority: CN
Inventors: 叶家明
Original assignee: Ping An Securities Co Ltd
Current assignee: Ping An Securities Co Ltd
Priority date: 2020-07-22
Filing date: 2020-07-22
Publication date: 2020-10-30
Anticipated expiration: 2040-07-22
Also published as: CN111858250B

Abstract

The application relates to a data processing technology and provides a monitoring problem checking method, a monitoring problem checking device, computer equipment and a storage medium. The method comprises the following steps: acquiring batch monitoring problem mails; distributing the monitoring problem mails to corresponding inspection threads through distribution threads according to the topic keywords in each monitoring problem mail; determining a target inspection item corresponding to the distributed target monitoring problem mails through each inspection thread, acquiring a parameter value corresponding to the target inspection item, and performing monitoring problem inspection on the target monitoring problem mails according to the parameter value and inspection operation corresponding to the target inspection item; and after the monitoring problem is checked in parallel through the plurality of checking threads, corresponding target checking results are respectively generated. By adopting the method, the inspection efficiency of the monitoring problem can be improved. In addition, the invention also relates to a block chain technology, and the generated target check result can be stored in the block chain.

Description

Monitoring problem checking method and device, computer equipment and storage medium

Technical Field

The present application relates to the field of computer technologies, and in particular, to a monitoring problem checking method and apparatus, a computer device, and a storage medium.

Background

With the development of computer technology, online service systems are gradually appeared, and in order to ensure the reliability of the online service systems, the online service systems need to be monitored. Usually, a monitoring system monitors the system state, data flow, and the like of the online service system, and sends the monitored problems to operation and maintenance personnel for inspection and disposal.

At present, the operation and maintenance personnel usually carry out manual inspection on the monitoring problems, a large amount of manpower and material resources are consumed, the operation and maintenance personnel are limited by own experience and efficiency, and the problem of low monitoring problem inspection efficiency exists.

Disclosure of Invention

In view of the above, it is necessary to provide a monitoring problem checking method, a monitoring problem checking apparatus, a computer device, and a storage medium, which can improve the efficiency of monitoring problem checking.

A monitoring problem checking method, the method comprising:

acquiring batch monitoring problem mails;

distributing the monitoring problem mails to corresponding inspection threads through distribution threads according to the topic keywords in each monitoring problem mail;

determining a target inspection item corresponding to the distributed target monitoring problem mails through each inspection thread, acquiring a parameter value corresponding to the target inspection item, and performing monitoring problem inspection on the target monitoring problem mails according to the parameter value and inspection operation corresponding to the target inspection item;

And after the monitoring problem is checked in parallel through the plurality of checking threads, corresponding target checking results are respectively generated.

In one embodiment, the determining the target check item corresponding to the allocated target monitoring problem mail includes:

matching the distributed target monitoring problem mails with judgment conditions corresponding to each pre-configured check item respectively;

and determining the successfully matched check item as a target check item corresponding to the target monitoring problem mail.

In one embodiment, the matching the assigned target monitoring problem mails with the judgment conditions corresponding to each pre-configured check item respectively includes:

traversing the preconfigured check terms;

respectively comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items;

and determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

In one embodiment, the obtaining the parameter value corresponding to the target inspection item includes:

acquiring inspection parameters corresponding to the target inspection items;

Determining the region of the inspection parameter in the target monitoring problem mail;

and extracting corresponding parameter values from the target monitoring problem mail according to the affiliated area.

In one embodiment, the performing, according to the inspection operation corresponding to the target inspection item, the inspection of the monitoring problem on the target monitoring problem email according to the parameter value includes:

determining the checking operation corresponding to the target checking item;

and calling a checking function corresponding to the checking operation, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value.

In one embodiment, the invoking a checking function corresponding to the checking operation, and performing monitoring problem checking on the target monitoring problem email according to the corresponding parameter value includes:

determining a checking type corresponding to the checking operation;

querying a function interface pre-configured for the examination type;

and calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail through the checking function according to the corresponding parameter value.

In one embodiment, after the monitoring problem is checked in parallel by the plurality of check threads, and corresponding target check results are generated respectively, the method further includes:

Generating a corresponding inspection mail according to the target inspection result;

acquiring a pre-configured mail feedback mode and a mail receiver;

and feeding the check mail back to the terminal logged with the account of the mail receiver according to the mail feedback mode.

A surveillance problem inspection device, the device comprising:

the acquisition module is used for acquiring batch monitoring problem mails;

the distribution module is used for distributing the monitoring problem mails to corresponding inspection threads according to the topic keywords in each monitoring problem mail through distribution threads;

the inspection module is used for determining a target inspection item corresponding to the distributed target monitoring problem mail through each inspection thread, acquiring a parameter value corresponding to the target inspection item, and performing monitoring problem inspection on the target monitoring problem mail according to the parameter value according to inspection operation corresponding to the target inspection item;

and the generating module is used for respectively generating corresponding checking results after the monitoring problems are checked by the plurality of checking threads in parallel.

A computer device comprising a memory and a processor, the memory storing a computer program, the processor implementing the following steps when executing the computer program:

Acquiring batch monitoring problem mails;

A computer-readable storage medium, on which a computer program is stored which, when executed by a processor, carries out the steps of:

acquiring batch monitoring problem mails;

According to the monitoring problem inspection method, the monitoring problem inspection device, the computer equipment and the storage medium, the monitoring problem mails obtained in batches are allocated to the corresponding inspection threads through the allocation threads according to the topic keywords in each monitoring problem mail, so that the monitoring problem inspection is carried out on the target monitoring problem mails allocated by the inspection threads in parallel, and the inspection efficiency of the monitoring problems can be improved. And respectively determining the target inspection items corresponding to the respectively distributed target monitoring problem mails through each inspection thread, acquiring the parameter values corresponding to the determined target inspection items, and performing monitoring problem inspection on the distributed target monitoring problem mails according to the corresponding parameter values according to the inspection operation corresponding to the determined target inspection items, so that the inspection accuracy can be improved while the inspection efficiency of the monitoring problems is improved, and the respective corresponding inspection results are generated through the plurality of inspection threads based on the monitoring problem inspection operation executed in parallel, so that the operation and maintenance personnel can quickly and accurately position the corresponding monitoring problems based on the inspection results, and the inspection efficiency of the monitoring problems can be further improved.

Drawings

FIG. 1 is a diagram of an exemplary implementation of a monitoring problem checking method;

FIG. 2 is a flow diagram illustrating a monitoring problem checking method according to one embodiment;

FIG. 3 is a flow diagram that illustrates the flow of a monitoring problem check performed on an assigned target monitoring problem email by each check thread in one embodiment;

FIG. 4 is a block diagram showing the structure of a monitoring problem checking apparatus according to an embodiment;

FIG. 5 is a diagram illustrating an internal structure of a computer device according to an embodiment.

Detailed Description

In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.

The monitoring problem checking method provided by the application can be applied to the application environment shown in fig. 1. Wherein the terminal 102 communicates with the monitoring problem checking device 104 through a network. The monitoring problem inspection equipment 104 acquires a batch of monitoring problem mails, allocates the monitoring problem mails to corresponding inspection threads through allocation threads according to the topic keywords in each monitoring problem mail, determines the target inspection items corresponding to the allocated target monitoring problem mails through each inspection thread, acquires the parameter values corresponding to the target inspection items, performs monitoring problem inspection on the target monitoring problem mails according to the parameter values according to inspection operations corresponding to the target inspection items, and generates corresponding inspection results after performing monitoring problem inspection through a plurality of inspection threads in parallel. The monitoring problem checking device 104 may be a terminal or a server, and may specifically be an operation and maintenance bastion machine, which is a server for operation and maintenance to manage other servers. The terminal may be, but is not limited to, various personal computers and notebook computers, and the server may be implemented by an independent server or a server cluster formed by a plurality of servers.

In one embodiment, as shown in fig. 2, a monitoring problem checking method is provided, which is described by taking the method as an example applied to the monitoring problem checking apparatus in fig. 1, and includes the following steps:

step 202, obtain a batch of monitoring problem mails.

The monitoring problem mail is a mail which is generated and sent by the monitoring system when the monitoring system monitors that the service system has problems. The problem of triggering the monitoring problem mail in the business system includes, but is not limited to, system status abnormality, data volume abnormality, business data abnormality, and the like.

Specifically, when the monitoring problem check condition is satisfied, the monitoring problem check device acquires a batch of monitoring problem mails. The monitoring problem checking condition is a condition or basis for triggering a monitoring problem checking operation, and specifically may be that a preset time length is reached since a previous monitoring problem checking operation was triggered, or a monitoring problem mail to be checked is newly added. The monitoring problem inspection equipment can also acquire a monitoring problem mail to be inspected in real time.

In one embodiment, the monitoring problem checking device circularly reads the monitoring problem mails in an unread state from the bound mailboxes as the monitoring problem mails to be checked. The monitoring problem checking device can specifically read the monitoring problem mails in an unread state from the specified folder under the bound mailbox. The monitoring problem checking equipment binds the mailbox through a preset information exchange protocol according to the preconfigured authority parameters and can also bind a specified folder under the mailbox. Authority parameters such as a user name, a password, a domain name, and authentication certificates provided by a group, and a preset information Exchange protocol such as an EWS protocol (Exchange WebService, a protocol for exchanging information between a client and a server).

In one embodiment, one mailbox can bind a plurality of monitoring systems, and one monitoring system can be connected and monitored with a plurality of service systems, so that one mailbox can receive monitoring problem mails pushed by one or more bound monitoring systems in real time in batches.

In an embodiment, if the monitoring problem checking device acquires one or more monitoring problem mails to be checked from the bound mailboxes, it can still perform corresponding monitoring problem checking operations on the acquired monitoring problem mails according to the monitoring problem checking method provided by the application.

And step 204, distributing the monitoring problem mails to corresponding inspection threads through the distribution threads according to the topic keywords in each monitoring problem mail.

The subject keywords refer to keywords in the mail subject of the monitoring question mail. The allocation thread is a thread for allocating a corresponding inspection thread to each of the monitoring problem mails to be inspected. The check thread is a thread for performing monitoring problem check on the assigned monitoring problem mail. Threads are basic units that can run and schedule independently. A thread is a single sequential control flow in a computer program.

Specifically, the monitoring problem inspection equipment respectively extracts corresponding topic keywords from each acquired monitoring problem mail, and allocates the corresponding monitoring problem mail to an inspection thread corresponding to the topic keyword according to the extracted topic keywords, so as to instruct the inspection thread to perform corresponding monitoring problem inspection operation on the allocated monitoring problem inspection mail.

In one embodiment, the monitoring problem inspection equipment queries a preconfigured hash table according to a subject keyword extracted from each monitoring problem email by allocating threads to obtain a target hash value corresponding to the subject keyword, determines a corresponding inspection thread according to the target hash value, and allocates the corresponding monitoring problem email to the determined inspection thread. The hash table stores the corresponding relationship between the topic keywords and the hash values, one hash value may correspond to one or more topic keywords, and correspondingly, one hash value corresponds to one inspection thread.

In one embodiment, the monitoring problem inspection apparatus traverses each acquired monitoring problem mail by the allocation thread and allocates the currently traversed monitoring problem mail to the corresponding inspection thread in the manner described above.

In one embodiment, the monitoring problem inspection equipment reads the monitoring problem mails to be inspected through at least one mail reading thread, extracts the subject keywords from the monitoring problem mails to be inspected in parallel through a plurality of distribution threads, and distributes the corresponding monitoring problem mails to the corresponding inspection threads according to the extracted subject keywords. Therefore, the monitoring problem mails obtained in batches are distributed to the corresponding inspection threads in parallel through the plurality of distribution threads, and the distribution efficiency can be improved.

And step 206, determining a target inspection item corresponding to the distributed target monitoring problem mail through each inspection thread, acquiring a parameter value corresponding to the target inspection item, and performing monitoring problem inspection on the target monitoring problem mail according to the parameter value according to the inspection operation corresponding to the target inspection item.

The target check item refers to a check item required to be carried out aiming at the corresponding target monitoring problem mail. The check item refers to a check item or a check type, such as a missing list check, an XP queue check, and the like. The check operation refers to an operation item required to be executed when the monitoring problem mail is subjected to monitoring problem check, such as performing list missing check on a database of a transaction system.

Specifically, for each inspection thread to which a monitoring problem mail to be inspected is assigned, the monitoring problem inspection device determines, through the inspection thread, a target inspection item corresponding to a target monitoring problem mail assigned to the monitoring problem inspection device, and an inspection parameter and an inspection operation corresponding to the target inspection item, and obtains a parameter value corresponding to each determined inspection parameter, and further performs monitoring problem inspection on the corresponding target monitoring problem mail according to the obtained corresponding parameter value according to the determined inspection operation. It can be understood that the monitoring problem inspection device performs monitoring problem inspection on the monitoring problem mails distributed respectively in parallel according to the monitoring problem inspection flow through each inspection thread distributed with the target monitoring problem mail, and the inspection efficiency of the monitoring problem can be improved.

In one embodiment, when the number of the acquired monitoring problem mails is large, the monitoring problem inspection device performs monitoring problem inspection on the target monitoring problem mails respectively allocated by each inspection thread in the process of performing inspection thread allocation on the acquired monitoring problem mails through the allocation thread, so as to further improve the inspection efficiency of the monitoring problems.

In one embodiment, for a single inspection thread to which monitoring problem mails to be inspected are allocated, when there are a plurality of target monitoring problem mails allocated by the inspection thread, the monitoring problem inspection device prioritizes the plurality of target monitoring problem mails, and sequentially performs monitoring problem inspection on the plurality of target monitoring problem mails according to the prioritization. The priority ordering mode may be priority ordering according to the service system corresponding to the target monitoring problem mail, for example, the priority of the monitoring problem mail corresponding to the service system with the higher priority is also higher, and the monitoring problem inspection device is preconfigured with the corresponding priority ordering for each service system, for example, the priority of the service system with the more important service or the service system with the higher requirement on the timeliness of data processing is set higher.

In one embodiment, the monitoring problem checking device is preconfigured with a plurality of check items. The monitoring problem inspection apparatus filters a target inspection item corresponding to the assigned target monitoring problem mail from a plurality of inspection items preconfigured through each inspection thread. It can be understood that the monitoring problem inspection device may pre-configure a corresponding inspection item for each inspection thread, and store each pre-configured inspection item in a classified manner according to the inspection thread, so that the inspection thread can filter the target inspection item corresponding to the target monitoring problem mail from the inspection items corresponding to the inspection thread, thereby improving the filtering efficiency of the target inspection item.

And step 208, after the monitoring problems are checked in parallel through a plurality of checking threads, generating corresponding target checking results respectively.

Wherein, the target inspection result is an inspection result obtained by inspecting one or more monitoring problem mails for monitoring problems. The target inspection result may include possible problems inspected for the corresponding service system, and may further include related information corresponding to the problems, such as service data or log data. The target inspection result may include at least one of a text, a table, a picture, and the like.

Specifically, the monitoring problem inspection device performs monitoring problem inspection on the target monitoring problem mails respectively allocated in parallel through a plurality of inspection threads according to the monitoring problem inspection flow provided in one or more embodiments of the present application, so as to obtain an inspection result corresponding to each target monitoring problem mail. The monitoring problem inspection device determines a corresponding target inspection result according to an inspection result obtained for the assigned target monitoring problem mail through each of the plurality of inspection threads.

It can be understood that, through each inspection thread, when the execution of the monitoring problem inspection operation currently executed for a single target monitoring problem mail is completed, the monitoring problem inspection device may generate a corresponding target inspection result according to the inspection result corresponding to the target monitoring problem mail, may also perform monitoring problem inspection for the next target monitoring problem mail to obtain the inspection result corresponding to the next target monitoring problem mail, and so on, until a result generation condition is satisfied, generate a corresponding target inspection result according to the obtained inspection result. The result generation condition is, for example, greater than or equal to a specified time since the previous time the target inspection result generation process was triggered, or, for example, the number of times of the monitoring problem inspection operation performed in an accumulated manner is greater than or equal to a preset number threshold. A specified time period, such as 30 seconds, and a preset number threshold, such as 10 times.

In one embodiment, the forms of the sub-results of the checks corresponding to the checking operations of different check types are different, for example, the sub-result of the check of the database is in a table form, the sub-result of the check of the windows host is in a picture form, and the like.

In one embodiment, the monitoring problem inspection equipment generates a corresponding inspection mail according to the generated target inspection result, and feeds the generated inspection mail back to a corresponding mail receiver. The monitoring problem inspection device can specifically form an inspection mail with better readability, such as a mail in an HTML format, according to the target inspection result, and feed the formed inspection mail back to the added mail receiver.

According to the monitoring problem inspection method, the monitoring problem mails obtained in batches are allocated to the corresponding inspection threads through the allocation threads according to the topic keywords in each monitoring problem mail, so that the monitoring problem inspection is performed on the target monitoring problem mails allocated by the inspection threads in parallel, and the inspection efficiency of the monitoring problem can be improved. And respectively determining the target inspection items corresponding to the respectively distributed target monitoring problem mails through each inspection thread, acquiring the parameter values corresponding to the determined target inspection items, and performing monitoring problem inspection on the distributed target monitoring problem mails according to the corresponding parameter values according to the inspection operation corresponding to the determined target inspection items, so that the inspection accuracy can be improved while the inspection efficiency of the monitoring problems is improved, and the respective corresponding inspection results are generated through the plurality of inspection threads based on the monitoring problem inspection operation executed in parallel, so that the operation and maintenance personnel can quickly and accurately position the corresponding monitoring problems based on the inspection results, and the inspection efficiency of the monitoring problems can be further improved.

In one embodiment, determining the target check item corresponding to the allocated target monitoring problem mail comprises: matching the distributed target monitoring problem mails with judgment conditions corresponding to each pre-configured check item respectively; and determining the successfully matched check item as a target check item corresponding to the target monitoring problem mail.

The judgment condition is a condition or basis for judging whether the target monitoring problem mail carries out monitoring problem inspection according to the corresponding inspection item. A corresponding judgment condition is preconfigured for each preconfigured check item.

Specifically, the monitoring problem inspection device traverses each pre-configured inspection item through each inspection thread, matches the allocated target monitoring problem mail with the judgment condition corresponding to the currently traversed inspection item, and screens the target inspection item from the pre-configured inspection items according to the matching result. And when the judgment condition corresponding to the currently traversed check item is successfully matched with the target monitoring problem mail, the monitoring problem checking equipment determines the currently traversed check item as the target check item corresponding to the target monitoring problem mail. And when the matching of the judgment condition corresponding to the currently traversed check item and the target monitoring problem mail fails, the monitoring problem checking equipment continues to traverse the next check item and executes the matching operation aiming at the next check item until the target check item is screened out or all the check items are traversed.

In the above embodiment, according to the matching relationship between the judgment condition corresponding to each inspection item and the target monitoring problem mail, the target inspection item corresponding to the target monitoring problem mail is screened from the plurality of preconfigured inspection items, so that the screening efficiency and accuracy of the target inspection item can be improved, and when the monitoring problem mail is subjected to monitoring problem inspection based on the screened target inspection item, the inspection efficiency and accuracy can be improved.

In one embodiment, matching the assigned target monitoring problem mails with the judgment conditions corresponding to each pre-configured check item respectively comprises: traversing the preconfigured check terms; respectively comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items; and determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

The judgment element is an element used for judging the matching relationship between the check item and the target monitoring problem mail, and specifically may include an element name and a judgment content, the judgment content includes a main body, a result and a judgment action, the main body includes a subject, a text, a receiver and a sender, and the judgment action includes equaling and containing. For example, a judgment element named cond1 is defined, and the judgment content is: the subject matter includes a centralized transaction system. The judgment rule is a combination rule or policy of judgment elements, and a combination of judgment elements can be performed by "and", "or", etc., for example, cond1 and cond2 indicate that two judgment elements of cond1 and cond2 must be satisfied at the same time, the judgment result can be recombined with other judgment elements as a sub-judgment, the judgment rule judges in order, and the final result is a matching result.

Specifically, the monitoring problem inspection device is preconfigured with corresponding judgment conditions for each inspection item, and each judgment condition comprises at least one judgment element and a corresponding judgment rule. The monitoring problem inspection equipment traverses the corresponding preconfigured inspection items through each inspection thread, compares each judgment element in the judgment condition corresponding to the currently traversed inspection item with the allocated target monitoring problem mail to obtain a comparison result corresponding to each judgment element, and determines a matching result between the currently traversed inspection item and the target monitoring problem according to the comparison result corresponding to each judgment element and the logic relationship between the judgment elements specified by the judgment rule corresponding to the currently traversed inspection item, so as to screen the target inspection item according to the matching result.

For example, assuming that the determination condition corresponding to the check item a includes the determination elements cond1 and cond2, it is determined that the target monitoring problem mail satisfies the determination content corresponding to the determination element cond1 and does not satisfy the determination content corresponding to the determination element cond2, that is, the comparison result corresponding to the determination element cond1 is satisfied, and the comparison result corresponding to the determination element cond2 is not satisfied, if the determination rule corresponding to the check item a is "cond 1 and cond 2", it is determined that the matching result between the check item a and the target monitoring problem mail fails according to the logical relationship specified by the determination rule, and if the determination rule corresponding to the check item a is "cond 1 or cond 2", it is determined that the matching result between the check item a and the target monitoring problem mail succeeds according to the logical relationship specified by the determination rule.

In one embodiment, when the judgment rule corresponding to the check item is empty and the check item corresponds to only one judgment element, the monitoring problem inspection device directly determines the matching result of the check item and the target monitoring problem mail according to the comparison result of the judgment element and the target monitoring problem mail.

In the above embodiment, according to the judgment element and the judgment rule corresponding to each inspection item, the matching result between the inspection item and the target monitoring problem mail is determined, and the target inspection item is screened according to the matching result, so that the screening efficiency and accuracy of the target inspection item can be improved.

In one embodiment, obtaining the parameter value corresponding to the target inspection item includes: acquiring inspection parameters corresponding to the target inspection items; determining the region of the inspection parameter in the target monitoring problem mail; and extracting corresponding parameter values from the target monitoring problem mail according to the region to which the corresponding parameter values belong.

The inspection parameters are parameters to be inspected when the monitoring problem inspection is performed. The inspection parameters include dynamic parameters and static parameters, the static parameters are parameters shared by each monitoring problem mail, such as date, and the dynamic parameters are parameters that need to be dynamically acquired from the monitoring problem mail, such as order number of missed order, address of KCXP (a message middleware), and the like. The area to which the inspection parameter belongs refers to an area or a position where a parameter value corresponding to the inspection parameter is located in the monitoring problem mail, and specifically includes a subject, a text, a table and the like of the mail.

Specifically, the monitoring problem inspection device acquires, through each inspection thread, an inspection parameter preconfigured for a target inspection item after determining the target inspection item corresponding to the allocated target monitoring problem mail, determines an affiliated area of each inspection parameter in the target monitoring problem mail, and extracts a parameter value corresponding to the corresponding inspection parameter from the target monitoring problem mail according to the determined affiliated area.

In one embodiment, the monitoring problem inspection device is preconfigured with a respective inspection parameter for each inspection item and a respective belonging area for each parameter. The monitoring problem checking equipment determines corresponding checking parameters and the affiliated areas according to the target checking items corresponding to the distributed target monitoring problems through each checking thread, and extracts the parameter values corresponding to the checking parameters from the corresponding areas of the target monitoring problem mails according to the affiliated areas of the checking parameters.

In one embodiment, the monitoring problem checking device pre-configures a corresponding parameter value extraction manner for each belonging area. And the monitoring problem inspection equipment extracts corresponding parameter values from the target monitoring problem mail according to the parameter value extraction mode corresponding to the affiliated area through each inspection thread and the affiliated area of each inspection parameter. The parameter value extracting manner is a manner of extracting the parameter value of the corresponding inspection parameter from the belonging region in the target monitoring problem mail, for example, extracting the parameter value from the subject according to the start character and the end character.

In one embodiment, for the inspection parameter whose belonging area is the subject, the monitoring problem inspection device extracts the parameter value corresponding to the inspection parameter from the subject according to the pre-configured starting character and ending character. And for the inspection parameter of which the region is the text, the monitoring problem inspection equipment extracts the parameter value corresponding to the inspection parameter from the text according to the preset key word, the initial character and the end character. And for the inspection parameters of the table with the text belonging to the area, the monitoring problem inspection equipment acquires the parameter values corresponding to the inspection parameters from the text table according to the pre-configured table serial number, line number and column number.

When the start and end characters are pure numbers, the absolute position is characterized, indicating that the beginning or end is from the first character. When the initial character is a number and a character, the corresponding number is added on the basis of the character as the actual initial character. If there are multiple starting characters, the number of times of marking is taken as the starting character. And for the checking parameters in the text, reading the text according to lines, performing keyword matching on the read text, and if the keyword matching is successful, acquiring the characters between the initial characters and the end characters as parameter values. For the inspection parameters in the text table, data of multiple rows and multiple columns can be acquired according to the number of rows and columns. An IP Address (Internet Protocol Address) may also be obtained from the text or the subject.

In the above embodiment, the parameter value corresponding to each inspection parameter is extracted from the target monitoring problem email according to the region to which each inspection parameter belongs in the monitoring problem email, so as to avoid obtaining the parameter value corresponding to each inspection parameter by traversing the whole target monitoring problem email, and thus, the obtaining efficiency of the parameter value can be improved.

In one embodiment, according to the inspection operation corresponding to the target inspection item, the inspection of the monitoring problem is performed on the target monitoring problem mail according to the parameter value, and the inspection method includes: determining the checking operation corresponding to the target checking item; and calling a checking function corresponding to the checking operation, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value.

The checking function is a function for implementing a corresponding checking operation, and may specifically be a computer program capable of implementing a corresponding checking operation.

Specifically, the monitoring problem inspection apparatus pre-configures a corresponding one or more inspection operations for each target inspection item, and pre-configures a corresponding inspection function for each inspection operation. The monitoring problem inspection equipment determines each inspection operation and an inspection function corresponding to each inspection operation, which are pre-configured for the target inspection item, after determining the target inspection item corresponding to the distributed target monitoring problem mail through each inspection thread, and calls the inspection function corresponding to the inspection operation to execute the inspection operation on the target monitoring problem mail according to the parameter value corresponding to each inspection operation, so as to realize the monitoring problem inspection on the target monitoring problem mail.

In one embodiment, the monitoring problem inspection device calls, through each inspection thread, an inspection function corresponding to each inspection operation corresponding to the determined target inspection item, executes a corresponding inspection operation on the target monitoring problem mail to obtain a corresponding inspection sub-result, and determines an inspection result corresponding to the target inspection item according to the inspection sub-result corresponding to each inspection operation.

In one embodiment, the monitoring problem inspection device stores one or more inspection operations pre-configured for each inspection item in the form of an inspection operation list. The monitoring problem inspection equipment traverses each inspection operation in the inspection operation list corresponding to the corresponding target inspection item through each inspection thread, determines the inspection parameters, parameter values and inspection functions corresponding to the currently traversed inspection operation, and then calls the corresponding determined inspection functions to execute the corresponding inspection operations on the target monitoring problem mails according to the determined inspection parameters and the corresponding parameter values.

In one embodiment, there are one or more check operations among the plurality of check operations preconfigured for each check item corresponding to the same check type, and a corresponding check function is preconfigured for each check type. And the monitoring problem checking equipment traverses the checking operation pre-configured for the determined target checking item through each checking thread, and calls a corresponding checking function to execute the corresponding checking operation on the target monitoring problem according to the checking type corresponding to the currently traversed checking operation. Therefore, the corresponding check function is pre-configured for each check type, when each check operation belonging to the check type needs to be executed, the check function corresponding to the check type can be directly called to execute the corresponding check operation, and the corresponding check function does not need to be pre-configured for each check operation, so that the configuration complexity of the check function can be reduced and the data volume of the check function required to be stored can be reduced under the condition of ensuring the check accuracy and the check efficiency.

In the above embodiment, by calling the preconfigured check function, the corresponding check operation is performed on the target monitoring problem email, so that the monitoring problem check on the target monitoring problem email is realized, the execution efficiency of each check operation can be improved, and the check efficiency of the monitoring problem can be improved.

In one embodiment, invoking a checking function corresponding to the checking operation, and performing monitoring problem checking on the target monitoring problem mail according to the corresponding parameter value includes: determining a checking type corresponding to the checking operation; querying a function interface pre-configured for the check type; and calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value through the checking function.

The check type refers to a type of check operation, and may specifically include database check, Linux (an operating system) machine check, Windows (an operating system) host check, KCXP check, and the like.

Specifically, the monitoring problem inspection device is preconfigured with a corresponding function interface for each inspection type, and encapsulates an inspection function that executes an inspection operation corresponding to the inspection type in the function interface. The monitoring problem inspection equipment traverses each inspection operation pre-configured for the corresponding target inspection item through each inspection thread, determines the inspection type corresponding to the currently traversed inspection operation and the function interface corresponding to the inspection type, calls the inspection function corresponding to the inspection type through the determined function interface, and executes the corresponding inspection operation on the target monitoring problem mail through the called inspection function.

In one embodiment, one or more check operations preconfigured for each check item correspond to a check condition. In the process of monitoring problem inspection of the corresponding target monitoring problem mail according to the determined target inspection item through each inspection thread, if the inspection operation specified by the target inspection item is judged to correspond to the inspection condition, the parameter value corresponding to the inspection operation is compared with the inspection condition, and the inspection operation is executed when the parameter value meets the inspection condition, or the corresponding inspection operation is executed according to the comparison result of the parameter value and the inspection condition, and if the inspection operation is judged to have no corresponding inspection condition, the corresponding inspection operation is directly executed.

For example, when the missed order check is performed on the databases of the transaction system and the reporting system, the check condition may be set for the region, for example, when the current transaction data includes the transaction order in shanghai, the missed order check is performed on the transaction order in shanghai.

In one embodiment, the monitoring problem checking device needs to establish connection with a database and then execute a query script when the checking operation that the checking type is database checking is executed in the process of checking the monitoring problem of the allocated target monitoring problem mail through a checking thread; when the execution check type is the check operation of the Linux machine check, logging in a Linux server according to a user name and a password, and then executing a check script; when the execution check type is the check operation of Windows host check, using mstsc to log in a Windows server and executing corresponding operation; when the checking operation with the checking type of KCXP checking is executed, an XPCC tool is used for butting KCXP service, disp commands are executed, and information such as xp queues is checked.

In one embodiment, the monitoring problem checking device counts the number of times of establishing the same connection within a preset time period in real time, keeps the currently established connection when the counted number of times of establishing is greater than or equal to the preset number of times, counts the duration of maintaining the connection in real time, and releases the maintained connection when the duration of maintaining reaches the preset duration. The preset times are, for example, 2 times, the preset time period is, for example, a time range of one day with a zero point as a starting time, and the time length is, for example, 1 hour. Thus, the connection memory function is arranged to save the initialization time of connection, thereby improving the checking efficiency.

In the above embodiment, a corresponding check function is preconfigured for each check type, and the preconfigured check function is encapsulated in a corresponding function interface, so that the check thread directly calls the corresponding check function through the function interface, and performs a corresponding check operation on the target monitoring problem email, thereby avoiding problems such as complexity of check function configuration and maintenance workload of the check function being increased for each check operation corresponding to each check item, and improving configuration efficiency and maintenance efficiency.

In one embodiment, after step 208, the monitoring problem checking method further includes: generating a corresponding inspection mail according to the target inspection result; acquiring a pre-configured mail feedback mode and a mail receiver; and feeding back the check mail to a terminal logged with an account of a mail receiver according to a mail feedback mode.

The mail feedback mode refers to a mode for feeding back the check mail to the mail recipient, and may specifically include reply, all reply and forwarding, and the like. The mail receiver is a preset person for checking and checking the mail, such as an operation and maintenance person, and one or more mail receivers can be provided and can be customized according to the actual situation.

Specifically, after respective corresponding target inspection results are generated in parallel through a plurality of inspection threads, the monitoring problem inspection equipment generates corresponding inspection mails according to the generated target inspection results, acquires a pre-configured mail feedback mode and a mail receiver, determines a terminal logged in with an account of the acquired mail receiver, and further feeds back the generated inspection mails to the determined terminal according to the acquired mail feedback mode.

In one embodiment, the monitoring problem checking device generates a corresponding single checking mail according to a plurality of target checking results generated in parallel through a plurality of checking threads, and feeds the generated checking mail back to the terminal according to the mode so as to indicate a mail receiver to process corresponding monitoring problems in time based on the checking mail, and the timeliness of monitoring problem processing can be ensured under the condition of reducing the feedback times of the checking mail.

In one embodiment, the monitoring problem inspection equipment respectively generates corresponding inspection mails according to target inspection results generated by each inspection thread, and feeds the generated inspection mails back to the terminal where the account of the mail receiver corresponding to the inspection thread is registered according to the mail feedback mode corresponding to the corresponding inspection thread. It can be understood that, if each target inspection result corresponds to one target monitoring problem mail, a corresponding mail feedback mode and a mail receiver can be preconfigured for each inspection item, so that the inspection mail generated according to the corresponding target inspection result is fed back to the mail receiver corresponding to the inspection item according to the mail feedback mode corresponding to the inspection item. Therefore, the classified feedback is carried out on the inspection mails according to the inspection items, and the pertinence of the monitoring problem processing process can be improved.

In the above embodiment, the check mail generated according to the target check result is fed back with the mail recipient according to the pre-configured mail feedback mode, so as to instruct the mail recipient to process the corresponding monitoring problem in time according to the check mail.

Fig. 3 is a schematic flow chart of monitoring problem checking performed on the assigned target monitoring problem mail by each check thread in one embodiment, which specifically includes the following steps:

Step 302, traverse preconfigured check terms.

And step 304, comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items respectively.

And step 306, determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

And step 308, determining the successfully matched check item as a target check item corresponding to the target monitoring problem mail.

Step 310, obtaining the inspection parameters corresponding to the target inspection item.

In step 312, the region of the inspection parameter in the target monitoring problem mail is determined.

And step 314, extracting corresponding parameter values from the target monitoring problem mail according to the areas to which the corresponding parameter values belong.

Step 316, determining the checking operation corresponding to the target checking item.

Step 318, determining the checking type corresponding to the checking operation.

At step 320, a function interface pre-configured for the type of examination is queried.

Step 322, calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value through the checking function.

In the above embodiment, the inspection efficiency of the monitoring problem can be improved by performing the monitoring problem inspection on the target monitoring problem mails respectively allocated by the plurality of inspection threads in parallel, wherein each inspection thread performs the monitoring problem inspection on the target monitoring problem mails allocated by the inspection thread in the above monitoring problem inspection flow, so that the inspection efficiency of the monitoring problem can be further improved, and the inspection accuracy of the monitoring problem can be further improved.

It is emphasized that, in order to further ensure the privacy and security of the target inspection result, the target inspection result may also be stored in a node of a block chain.

In an embodiment, the relevant steps performed by the monitoring problem checking device in the above embodiments may be specifically performed by a monitoring problem checking tool running on the monitoring problem checking device. The monitoring problem checking tool is a computer program that enables a monitoring problem checking operation.

It should be understood that although the various steps in the flow charts of fig. 2-3 are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least some of the steps in fig. 2-3 may include multiple steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, which are not necessarily performed in sequence, but may be performed in turn or alternately with other steps or at least some of the other steps.

In one embodiment, as shown in FIG. 4, there is provided a monitoring problem checking apparatus 400 comprising: an obtaining module 401, an allocating module 402, a checking module 403 and a generating module 404, wherein:

an obtaining module 401, configured to obtain batch monitoring problem mails;

an allocating module 402, configured to allocate the monitoring problem emails to corresponding inspection threads according to the topic keywords in each monitoring problem email through an allocating thread;

the inspection module 403 is configured to determine, through each inspection thread, a target inspection item corresponding to the allocated target monitoring problem email, obtain a parameter value corresponding to the target inspection item, and perform monitoring problem inspection on the target monitoring problem email according to the parameter value according to inspection operations corresponding to the target inspection item;

the generating module 404 is configured to generate corresponding inspection results after the monitoring problem inspection is performed in parallel by the multiple inspection threads.

In one embodiment, the checking module 403 is further configured to match the allocated target monitoring problem mails with the judgment conditions corresponding to each preconfigured inspection item respectively;

In one embodiment, the check module 403 is further configured to traverse the preconfigured check terms; respectively comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items; and determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

In one embodiment, the checking module 403 is further configured to obtain a checking parameter corresponding to the target checking item; determining the region of the inspection parameter in the target monitoring problem mail; and extracting corresponding parameter values from the target monitoring problem mail according to the region to which the corresponding parameter values belong.

In one embodiment, the checking module 403 is further configured to determine a checking operation corresponding to the target checking item; and calling a checking function corresponding to the checking operation, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value.

In one embodiment, the checking module 403 is further configured to determine a checking type corresponding to the checking operation; querying a function interface pre-configured for the check type; and calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value through the checking function.

In one embodiment, the monitoring problem checking apparatus 400 further includes: a feedback module;

the feedback module is used for generating a corresponding check mail according to the target check result; acquiring a pre-configured mail feedback mode and a mail receiver; and feeding back the check mail to a terminal logged with an account of a mail receiver according to a mail feedback mode.

For the specific definition of the monitoring problem checking device, reference may be made to the above definition of the monitoring problem checking method, which is not described herein again. The modules in the monitoring problem checking device can be wholly or partially realized by software, hardware and a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.

In one embodiment, a computer device is provided, which may be a server, the internal structure of which may be as shown in fig. 5. The computer device includes a processor, a memory, and a network interface connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The database of the computer equipment is used for storing the monitoring problem mails and can also be used for storing the corresponding target inspection results. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a monitoring problem checking method.

Those skilled in the art will appreciate that the architecture shown in fig. 5 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.

In one embodiment, a computer device is provided, comprising a memory and a processor, the memory having a computer program stored therein, the processor implementing the following steps when executing the computer program:

acquiring batch monitoring problem mails; distributing the monitoring problem mails to corresponding inspection threads through the distribution threads according to the topic keywords in each monitoring problem mail; determining a target inspection item corresponding to the distributed target monitoring problem mails through each inspection thread, acquiring a parameter value corresponding to the target inspection item, and performing monitoring problem inspection on the target monitoring problem mails according to the inspection operation corresponding to the target inspection item and the parameter value; and after the monitoring problem is checked in parallel through a plurality of checking threads, corresponding target checking results are respectively generated.

In one embodiment, the processor, when executing the computer program, further performs the steps of: matching the distributed target monitoring problem mails with judgment conditions corresponding to each pre-configured check item respectively; and determining the successfully matched check item as a target check item corresponding to the target monitoring problem mail.

In one embodiment, the processor, when executing the computer program, further performs the steps of: traversing the preconfigured check terms; respectively comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items; and determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

In one embodiment, the processor, when executing the computer program, further performs the steps of: acquiring inspection parameters corresponding to the target inspection items; determining the region of the inspection parameter in the target monitoring problem mail; and extracting corresponding parameter values from the target monitoring problem mail according to the region to which the corresponding parameter values belong.

In one embodiment, the processor, when executing the computer program, further performs the steps of: determining the checking operation corresponding to the target checking item; and calling a checking function corresponding to the checking operation, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value.

In one embodiment, the processor, when executing the computer program, further performs the steps of: determining a checking type corresponding to the checking operation; querying a function interface pre-configured for the check type; and calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value through the checking function.

In one embodiment, the processor, when executing the computer program, further performs the steps of: generating a corresponding inspection mail according to the target inspection result; acquiring a pre-configured mail feedback mode and a mail receiver; and feeding back the check mail to a terminal logged with an account of a mail receiver according to a mail feedback mode.

In one embodiment, a computer-readable storage medium is provided, having a computer program stored thereon, which when executed by a processor, performs the steps of:

In one embodiment, the computer program when executed by the processor further performs the steps of: matching the distributed target monitoring problem mails with judgment conditions corresponding to each pre-configured check item respectively; and determining the successfully matched check item as a target check item corresponding to the target monitoring problem mail.

In one embodiment, the computer program when executed by the processor further performs the steps of: traversing the preconfigured check terms; respectively comparing the distributed target monitoring problem mails with each judgment element in the judgment conditions corresponding to the traversed check items; and determining a corresponding matching result according to the comparison result corresponding to each judgment element and the judgment rule corresponding to the traversed check item.

In one embodiment, the computer program when executed by the processor further performs the steps of: acquiring inspection parameters corresponding to the target inspection items; determining the region of the inspection parameter in the target monitoring problem mail; and extracting corresponding parameter values from the target monitoring problem mail according to the region to which the corresponding parameter values belong.

In one embodiment, the computer program when executed by the processor further performs the steps of: determining the checking operation corresponding to the target checking item; and calling a checking function corresponding to the checking operation, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value.

In one embodiment, the computer program when executed by the processor further performs the steps of: determining a checking type corresponding to the checking operation; querying a function interface pre-configured for the check type; and calling a checking function corresponding to the checking operation through the function interface, and checking the monitoring problem of the target monitoring problem mail according to the corresponding parameter value through the checking function.

In one embodiment, the computer program when executed by the processor further performs the steps of: generating a corresponding inspection mail according to the target inspection result; acquiring a pre-configured mail feedback mode and a mail receiver; and feeding back the check mail to a terminal logged with an account of a mail receiver according to a mail feedback mode.

The block chain is a novel application mode of computer technologies such as distributed data storage, point-to-point transmission, a consensus mechanism, an encryption algorithm and the like. A block chain (Blockchain), which is essentially a decentralized database, is a series of data blocks associated by using a cryptographic method, and each data block contains information of a batch of network transactions, so as to verify the validity (anti-counterfeiting) of the information and generate a next block. The blockchain may include a blockchain underlying platform, a platform product service layer, an application service layer, and the like.

It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware related to instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database or other medium used in the embodiments provided herein can include at least one of non-volatile and volatile memory. Non-volatile memory may include Read-only memory (ROM), magnetic tape, floppy disk, flash memory, optical storage, or the like. Volatile Memory can include Random Access Memory (RAM) or external cache Memory. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others.

The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.

The above examples only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.

Claims

1. A method for monitoring problem inspection, the method comprising:

acquiring batch monitoring problem mails;

2. The method of claim 1, wherein the determining the target check item corresponding to the allocated target monitoring problem mail comprises:

3. The method of claim 2, wherein the matching the assigned target monitoring problem mails with the judgment conditions corresponding to each pre-configured check item respectively comprises:

traversing the preconfigured check terms;

4. The method of claim 1, wherein the obtaining of the parameter value corresponding to the target inspection item comprises:

acquiring inspection parameters corresponding to the target inspection items;

5. The method according to claim 1, wherein the performing the monitoring problem check on the target monitoring problem mail according to the parameter value according to the check operation corresponding to the target check item comprises:

determining the checking operation corresponding to the target checking item;

6. The method according to claim 5, wherein the invoking of the checking function corresponding to the checking operation to check the target monitoring problem email for the monitoring problem according to the corresponding parameter value comprises:

determining a checking type corresponding to the checking operation;

querying a function interface pre-configured for the examination type;

7. The method according to any one of claims 1 to 6, wherein after the monitoring problem inspection is performed in parallel by the plurality of inspection threads, and corresponding target inspection results are respectively generated, the method further comprises:

acquiring a pre-configured mail feedback mode and a mail receiver;

8. A surveillance problem inspection apparatus, said apparatus comprising:

the acquisition module is used for acquiring batch monitoring problem mails;

9. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of any of claims 1 to 7.

10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.