CN111798048A - Task allocation method and device, storage medium and electronic device - Google Patents
Task allocation method and device, storage medium and electronic device Download PDFInfo
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
Abstract
The invention provides a task allocation method and device, a storage medium and an electronic device, wherein the method comprises the following steps: determining a first operator range according to a preset operation task; determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range; determining a target operator in the range of the second operator according to a first operation evaluation coefficient of the first post type operator and a second operation evaluation coefficient of the second post type operator; and distributing the preset operation task to the target operator. By the method and the system, the problem of poor task allocation mode effect of warehouse management is solved, and the effect of performing task optimization allocation on the operating personnel in the warehouse by adopting intelligent data processing is further achieved.
Description
Technical Field
The invention relates to the field of warehouse management, in particular to a task allocation method and device, a storage medium and an electronic device.
Background
When tasks of personnel in a warehouse are distributed, the situation that the personnel are insufficient or limited often occurs, if operation resources cannot be balanced, the efficiency of operation in the warehouse is low, and the cost of operation in the warehouse is increased.
In the process of warehousing management, the workload of the operating personnel in the warehouse needs to be optimized, so that the most suitable personnel is found for task allocation.
Aiming at the problem that the task allocation mode of warehouse management in the related technology has poor effect, no effective solution exists at present.
Disclosure of Invention
The embodiment of the invention provides a task allocation method and device, a storage medium and an electronic device, and aims to at least solve the problem that the task allocation mode of warehouse management in the related art is poor in effect.
According to an embodiment of the present invention, there is provided a task allocation method including:
determining a first operator range according to a preset operation task, wherein the first operator range comprises a first post type operator and a second post type operator, and the priority of the post assigned operation task of the first post type operator is higher than the priority of the post assigned operation task of the second post type operator; determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range, wherein the preset task allocation strategy is used for indicating the allocation proportion of the first position type operators and the second position type operators; determining a target operator in the range of the second operator according to a first operation evaluation coefficient of the first post type operator and a second operation evaluation coefficient of the second post type operator; and distributing the preset operation task to the target operator.
As an option in this embodiment, the method further includes: under the condition that the preset job task is divided into job distribution priorities, distributing the preset job task to the first post type operator; and determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope.
As an option in this embodiment, when the preset job task is not prioritized, determining a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset job task and a task load of an operator in the first operator scope includes: reducing the range of a second operator of the target operator according to the balanced distribution strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the balanced distribution strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task evenly.
As an option in this embodiment, when the preset job task is not prioritized, determining a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset job task and a task load of an operator in the first operator scope includes: narrowing down the range of a second operator of the target operator according to the full storage allocation strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the full storage allocation strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task according to the task conformity threshold value.
As an option in this embodiment, before determining the first worker scope according to the preset job task, the method includes: dividing the posts of the operating personnel in the target warehouse according to the types of the operating tasks to obtain post labels; and determining the target operator according to the post label.
As an option in this embodiment, determining a range of first operators according to a preset job task, where the target operators include a first-position-type operator and a second-position-type operator, and a position of the first-position-type operator is assigned a job task with a higher priority than that of the second-position-type operator includes: dividing the authority of the assigned job tasks of the operators in the target warehouse according to the job task types; determining the weight ratio between the first post type operator and the second post type operator according to the authority of the operator to be assigned with the job task; under the condition that the weight proportion between the first post type operator and the second post type operator is the same, the preset operation task is distributed to the first post type operator or the second post type operator; when the weight proportion of the first position type operator is larger than that of the second position type operator, the preset operation task is preferentially distributed to the first position type operator; and under the condition that the weight proportion of the first position type operator is smaller than that of the second position type operator, the preset operation task is preferentially distributed to the second position type operator.
According to another embodiment of the present invention, there is provided a task assigning apparatus including: the system comprises a first determination module, a second determination module and a third determination module, wherein the first determination module is used for determining a first operator scope according to a preset operation task, the first operator scope comprises a first post type operator and a second post type operator, and the priority of the post assigned operation task of the first post type operator is higher than the priority of the post assigned operation task of the second post type operator; a second determining module, configured to determine a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset operation task and a task load of an operator in the first operator scope, where the preset task allocation policy is used to indicate an allocation ratio of the first post type operator and the second post type operator; a third determining module, configured to determine a target operator in the second operator range according to a first operation evaluation coefficient of the first post-type operator and a second operation evaluation coefficient of the second post-type operator; and the first distribution module is used for distributing the preset operation tasks to the target operators.
As an option in this embodiment, the apparatus further includes: the second distribution module is used for distributing the preset job task to the first post type operator under the condition that the preset job task is divided into job distribution priorities; and the fourth determining module is used for determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope.
According to a further embodiment of the present invention, there is also provided a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
According to yet another embodiment of the present invention, there is also provided an electronic device, including a memory in which a computer program is stored and a processor configured to execute the computer program to perform the steps in any of the above method embodiments.
According to the method and the device, after the first operator range is determined according to the preset operation tasks, the second operator range is determined from the first operator range according to the preset task allocation strategy configured for the preset operation tasks and the task load of the operators in the first operator range, so that the target operators can be determined from the second operator range. Therefore, the problem of poor task allocation mode effect of warehouse management can be solved, and the effect of performing task optimization allocation on the operating personnel in the warehouse by using intelligent data processing is achieved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
FIG. 1 is a block diagram of a network architecture for a task allocation method according to an embodiment of the present invention;
FIG. 2 is a flow diagram of a task allocation method according to an embodiment of the invention;
FIG. 3 is a block diagram of a task assigning apparatus according to an embodiment of the present invention;
FIG. 4 is a block diagram of a task assigning apparatus according to an embodiment of the present invention;
FIG. 5 is a flow diagram of a task assignment methodology, according to an alternative embodiment of the present invention.
Detailed Description
The invention will be described in detail hereinafter with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
Example 1
The method provided by the first embodiment of the present application may be executed in a network architecture of a server and a warehousing system. Fig. 1 is a block diagram of a network architecture of a task allocation method according to an embodiment of the present invention. As shown in fig. 1, includes: the server 10 may be a local or cloud server, a warehousing system 20, and a worker 30 to be tasked.
In this embodiment, a task allocation method operating in the network architecture is provided, and fig. 2 is a flowchart of the task allocation method according to the embodiment of the present invention, as shown in fig. 2, the flowchart includes the following steps:
step S202, determining a first operator range according to a preset job task, wherein the first operator range comprises a first post type operator and a second post type operator, and the priority of the post assigned job task of the first post type operator is higher than the priority of the post assigned job task of the second post type operator;
step S204, determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range, wherein the preset task allocation strategy is used for indicating the allocation proportion of the first position type operators and the second position type operators;
step S206, determining a target operator in the range of the second operator according to a first operation evaluation coefficient of the first post type operator and a second operation evaluation coefficient of the second post type operator;
and step S208, distributing the preset job task to the target operator.
Through the steps, after a first operator range is determined according to a preset operation task, a second operator range is determined from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operator in the first operator range, so that a target operator can be determined from the second operator range. Therefore, the problem of poor task allocation mode effect of warehouse management can be solved, and the effect of performing task optimization allocation on the operating personnel in the warehouse by using intelligent data processing is achieved.
In step S202, a preliminary operator range, i.e., a first operator range, is first determined. The first operator range comprises a first post type operator and a second post type operator, and the assigned job tasks of the first post type operator and the second post type operator are different in priority so as to be distinguished.
In step S204, a second operator scope needs to be screened from the first operator scope according to a preset task allocation policy configured for the preset operation task and the task load of the operator in the first operator scope.
It should be noted that the preset task allocation policy is mainly used to indicate an allocation ratio, an allocation priority, an allocation condition, or the like of the first station type operator and the second station type operator, and is not specifically limited in the present invention.
In step S206, a target operator that may exist in the second operator range is determined according to the first job evaluation coefficient for the first post-type operator and the second job evaluation coefficient for the second post-type operator.
It should be noted that the job evaluation coefficient is mainly measured according to the job completion degree, job goodness or job completion performance, and is not limited in the present invention.
In the step S208, after the target operator is determined, a preset job task is allocated to the target operator, and the assignment of issuing a job task is completed.
In an optional embodiment of the present invention, under a condition that the preset job task has been assigned with a job assignment priority, assigning the preset job task to the first post-type worker; and determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope. Whether the job distribution priority is divided or not can be judged firstly, and then the first post type operator can be quickly determined.
In specific implementation, for the preset job tasks with the job allocation priorities divided, the preset job tasks need to be allocated to the first post type operators according to the preset allocation priorities; and determining the range of a second operator according to the preset task allocation strategy of the preset operation task and the task conformity of the first post type operator.
In an optional embodiment of the present invention, when the preset job task is not prioritized, determining, according to a preset task allocation policy configured for the preset job task and a task load of an operator in the first operator scope, a second operator scope from the first operator scope includes: reducing the range of a second operator of the target operator according to the balanced distribution strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the balanced distribution strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task evenly. In general, when the job assignment priority is not assigned to the preset job task, the second operator range is narrowed down according to the task load of the operator.
During specific implementation, according to the preset balanced distribution strategy, task loads capable of being borne by target personnel in the preset operation tasks are evenly distributed, and the task loads of the first post type operators or the task loads of the second post type operators are combined, so that the range of the second operators is narrowed.
In an optional embodiment of the present invention, when the preset job task is not prioritized, determining, according to a preset task allocation policy configured for the preset job task and a task load of an operator in the first operator scope, a second operator scope from the first operator scope includes: narrowing down the range of a second operator of the target operator according to the full storage allocation strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the full storage allocation strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task according to the task conformity threshold value. In general, when the job assignment priority is not assigned to the preset job task, the second operator range is narrowed down according to the task load of the operator.
During specific implementation, according to a preset full-storage allocation strategy, allocating the task load bearable by the target person in the preset operation task according to the task conformity threshold value, combining the task load of the first post type operator or the task load of the second post type operator, and reducing the range of the second operator.
In an optional embodiment of the present invention, before determining the first worker scope according to the preset job task, the method includes: dividing the posts of the operating personnel in the target warehouse according to the types of the operating tasks to obtain post labels; and determining the target operator according to the post label.
In specific implementation, before determining the first operator range of the target operator, the post tag of the post of the operator may be determined, and the target operator may be determined according to the post tag.
In an optional embodiment of the present invention, determining a first operator scope according to a preset job task, wherein the target operator comprises a first position type operator and a second position type operator, and a position of the first position type operator is assigned a job task with a higher priority than a position of the second position type operator comprises: dividing the authority of the assigned job tasks of the operators in the target warehouse according to the job task types; determining the weight ratio between the first post type operator and the second post type operator according to the authority of the operator to be assigned with the job task; under the condition that the weight proportion between the first post type operator and the second post type operator is the same, the preset operation task is distributed to the first post type operator or the second post type operator; when the weight proportion of the first position type operator is larger than that of the second position type operator, the preset operation task is preferentially distributed to the first position type operator; and under the condition that the weight proportion of the first position type operator is smaller than that of the second position type operator, the preset operation task is preferentially distributed to the second position type operator.
In specific implementation, under the condition that the weight proportion between the first post type operator and the second post type operator is the same, the preset job task is allocated to the first post type operator or the second post type operator.
Or, the preset job task is preferentially allocated to the first position type operator when the weight proportion of the first position type operator is greater than the weight proportion of the second position type operator.
Or, in the case that the weight duty ratio of the first position type operator is smaller than the weight duty ratio of the second position type operator, the preset job task is preferentially allocated to the second position type operator.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
In this embodiment, a task allocation apparatus is further provided, and the apparatus is used to implement the foregoing embodiments and preferred embodiments, and the description of the apparatus is omitted for brevity. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
FIG. 3 is a block diagram showing the construction of a task assigning apparatus according to an embodiment of the present invention, which includes, as shown in FIG. 3
The first determining module 30 is configured to determine a first operator scope according to a preset job task, where the first operator scope includes a first post type operator and a second post type operator, and a priority of job tasks allocated to posts of the first post type operator is higher than a priority of job tasks allocated to posts of the second post type operator;
a second determining module 32, configured to determine a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset operation task and a task load of an operator in the first operator scope, where the preset task allocation policy is used to indicate an allocation ratio of the first post-type operator and the second post-type operator;
a third determining module 34, configured to determine a target operator in the second operator range according to a first operation evaluation coefficient of the first post-type operator and a second operation evaluation coefficient of the second post-type operator;
a first assigning module 36, configured to assign the preset job task to the target operator.
In the first determination module 30, a preliminary operator range, i.e. a first operator range, is first determined. The first operator range comprises a first post type operator and a second post type operator, and the assigned job tasks of the first post type operator and the second post type operator are different in priority so as to be distinguished.
In the second determining module 32, a second operator scope needs to be screened out from the first operator scope according to a preset task allocation policy configured for the preset operation task and the task load of the operator in the first operator scope.
It should be noted that the preset task allocation policy is mainly used to indicate an allocation ratio, an allocation priority, an allocation condition, or the like of the first station type operator and the second station type operator, and is not specifically limited in the present invention.
And in the third determining module 34, determining a target operator which may exist in the range of the second operator according to the first operation evaluation coefficient for the first position type operator and the second operation evaluation coefficient for the second position type operator.
It should be noted that the job evaluation coefficient is mainly measured according to the job completion degree, job goodness or job completion performance, and is not limited in the present invention.
After the target operator is determined in the first allocation module 36, a preset operation task is allocated to the target operator, and the issuing allocation of the operation task is completed.
FIG. 4 is a block diagram of a task assigning apparatus according to an embodiment of the present invention, as shown in FIG. 4, which includes all the modules shown in FIG. 3 in addition to the modules shown in FIG. 4
The second allocating module 38 is configured to, when the preset job task has been assigned with the job allocation priority, allocate the preset job task to the first post-type worker;
a fourth determining module 310, configured to determine a second operator scope according to a preset task allocation policy of the preset job task and a task load of the first post-type operator in the first operator scope.
When the second allocating module 38 and the fourth determining module 310 are implemented specifically, for the preset job task with the divided job allocation priority, the preset job task needs to be allocated to the first post-type operator according to a preset allocation priority; and determining the range of a second operator according to the preset task allocation strategy of the preset operation task and the task conformity of the first post type operator.
The second determining module 34 is further configured to narrow a second operator scope of the target operator according to the balanced distribution policy of the preset job task and the task load of the first post-type operator or the task load of the second post-type operator, where the balanced distribution policy includes: and distributing the task load which can be borne by the target person in the preset operation task evenly.
The second determining module 34 is further configured to narrow a second operator range of the target operator according to the full storage allocation policy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, where the full storage allocation policy includes: and distributing the task load which can be borne by the target person in the preset operation task according to the task conformity threshold value.
The first determining module 30 is further configured to divide the authority of the worker to be assigned with the job task in the target warehouse according to the job task type;
determining the weight ratio between the first post type operator and the second post type operator according to the authority of the operator to be assigned with the job task;
under the condition that the weight proportion between the first post type operator and the second post type operator is the same, the preset operation task is distributed to the first post type operator or the second post type operator;
when the weight proportion of the first position type operator is larger than that of the second position type operator, the preset operation task is preferentially distributed to the first position type operator;
and under the condition that the weight proportion of the first position type operator is smaller than that of the second position type operator, the preset operation task is preferentially distributed to the second position type operator.
It should be noted that, the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.
In order to better understand the flow of the task allocation method, the following explains the technical solutions with reference to the preferred embodiments, but the technical solutions of the embodiments of the present invention are not limited.
The preferred embodiment of the invention balances the operation capability of the operators in the warehouse by issuing the intelligent tasks, and improves the work efficiency of the operators in the warehouse. Realize different post personnel's work in coordination, promote operation personnel's whole quality, avoid appearing the not enough phenomenon of operation personnel. In addition, by carrying out refined management and control and data statistics on tasks of the operating personnel in the warehouse, a judgment basis is provided for performance management of the operating personnel in the warehouse in the later period.
Fig. 5 is a flowchart of a task allocation method in the embodiment of the present application.
Step S500, order creation.
In step S501, a job task is generated.
Step S502, operator scope screening.
Personnel tagging can be performed in advance, the operation capacity of the personnel in the warehouse is divided corresponding to different operation links in the warehouse, and the operators at different posts support post-crossing cooperation, such as dividing full-time or part-time work.
Step S503, determine whether a person meeting the business capability exists? If so, the process proceeds to step S504. If not, returning to step S503.
And setting the personnel capacity types aiming at different operation types of different links in the warehouse, and setting the weight proportion of the full-time personnel and the part-time personnel required under the task.
For example, if the full time is equal to the part time in the task of putting on the shelf, all the persons with the job ability of putting on the shelf can carry out the distribution range; if the full time is greater than the part time in the set job-on-shelf task, the staff with job-on-shelf capacity should be preferentially allocated to the full-time staff.
Step S504, determine whether there are different job priorities for the job type? If not, the process proceeds to step S506, and if so, the process proceeds to step S505.
And step S505, allocating full-time post personnel preferentially.
Step S506, determine what strategy is adopted to narrow down the scope of the issuing personnel?
The task execution policy support is defined according to the current scenario, for example: a balancing strategy; a storage full strategy; specifying a policy, etc.
And step S507, circling the working personnel with different working loads.
And according to the task load of the operator entering the screening range, combining the selected strategy in the task, and reducing the range of the operator again. For example, a worker with a large delineation workload or a worker with a small delineation workload may be identified.
In step S508, scores of the respective workers for the job type are determined.
Comparing the operation scores, and assigning the operator in the range to the operator with the highest comprehensive score of the operation type to perform the operation according to the historical operation performance score
In step S509, the worker designates.
Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
Alternatively, in the present embodiment, the storage medium may be configured to store a computer program for executing the steps of:
s1, determining a first operator range according to a preset job task, wherein the first operator range comprises a first post type operator and a second post type operator, and the priority of the post assigned job task of the first post type operator is higher than the priority of the post assigned job task of the second post type operator;
s2, determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range, wherein the preset task allocation strategy is used for indicating the allocation proportion of the first position type operators and the second position type operators;
s3, determining a target operator in the range of the second operator according to the first operation evaluation coefficient of the first post type operator and the second operation evaluation coefficient of the second post type operator;
and S4, distributing the preset work task to the target operator.
Optionally, the storage medium is further arranged to store a computer program for performing the steps of:
s1, distributing the preset job task to the first post type operator under the condition that the preset job task is divided into job distribution priorities;
and S2, determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope.
Optionally, in this embodiment, the storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.
Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
Optionally, in this embodiment, the processor may be configured to execute the following steps by a computer program:
s1, determining a first operator range according to a preset job task, wherein the first operator range comprises a first post type operator and a second post type operator, and the priority of the post assigned job task of the first post type operator is higher than the priority of the post assigned job task of the second post type operator;
s2, determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range, wherein the preset task allocation strategy is used for indicating the allocation proportion of the first position type operators and the second position type operators;
s3, determining a target operator in the range of the second operator according to the first operation evaluation coefficient of the first post type operator and the second operation evaluation coefficient of the second post type operator;
and S4, distributing the preset work task to the target operator.
Optionally, the specific examples in this embodiment may refer to the examples described in the above embodiments and optional implementation manners, and this embodiment is not described herein again.
It will be apparent to those skilled in the art that the modules or steps of the present invention described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. A task allocation method, comprising:
determining a first operator range according to a preset operation task, wherein the first operator range comprises a first post type operator and a second post type operator, and the priority of the post assigned operation task of the first post type operator is higher than the priority of the post assigned operation task of the second post type operator;
determining a second operator range from the first operator range according to a preset task allocation strategy configured for the preset operation task and the task load of the operators in the first operator range, wherein the preset task allocation strategy is used for indicating the allocation proportion of the first position type operators and the second position type operators;
determining a target operator in the range of the second operator according to a first operation evaluation coefficient of the first post type operator and a second operation evaluation coefficient of the second post type operator;
and distributing the preset operation task to the target operator.
2. The method of claim 1, further comprising:
under the condition that the preset job task is divided into job distribution priorities, distributing the preset job task to the first post type operator;
and determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope.
3. The method of claim 1,
under the condition that the preset job tasks are not divided into job distribution priorities, determining a second operator range from the first operator range according to a preset task distribution strategy configured for the preset job tasks and the task load of operators in the first operator range comprises:
reducing the range of a second operator of the target operator according to the balanced distribution strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the balanced distribution strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task evenly.
4. The method of claim 1, wherein the determining a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset job task and a task load of an operator in the first operator scope in a case where the preset job task is not prioritized for job allocation comprises:
narrowing down the range of a second operator of the target operator according to the full storage allocation strategy of the preset operation task and the task load of the first-position-type operator or the task load of the second-position-type operator, wherein the full storage allocation strategy comprises the following steps: and distributing the task load which can be borne by the target person in the preset operation task according to the task conformity threshold value.
5. The method of claim 1, wherein prior to determining the first worker scope based on the pre-set job task, comprising:
dividing the posts of the operating personnel in the target warehouse according to the types of the operating tasks to obtain post labels;
and determining the target operator according to the post label.
6. The method of claim 1, wherein determining a first operator scope based on a preset job task, wherein the target operators include a first post type operator and a second post type operator, wherein the first post type operator has a higher priority assigned job task than the second post type operator comprises:
dividing the authority of the assigned job tasks of the operators in the target warehouse according to the job task types;
determining the weight ratio between the first post type operator and the second post type operator according to the authority of the operator to be assigned with the job task;
under the condition that the weight proportion between the first post type operator and the second post type operator is the same, the preset operation task is distributed to the first post type operator or the second post type operator;
when the weight proportion of the first position type operator is larger than that of the second position type operator, the preset operation task is preferentially distributed to the first position type operator;
and under the condition that the weight proportion of the first position type operator is smaller than that of the second position type operator, the preset operation task is preferentially distributed to the second position type operator.
7. A task assigning apparatus, comprising:
the system comprises a first determination module, a second determination module and a third determination module, wherein the first determination module is used for determining a first operator scope according to a preset operation task, the first operator scope comprises a first post type operator and a second post type operator, and the priority of the post assigned operation task of the first post type operator is higher than the priority of the post assigned operation task of the second post type operator;
a second determining module, configured to determine a second operator scope from the first operator scope according to a preset task allocation policy configured for the preset operation task and a task load of an operator in the first operator scope, where the preset task allocation policy is used to indicate an allocation ratio of the first post type operator and the second post type operator;
a third determining module, configured to determine a target operator in the second operator range according to a first operation evaluation coefficient of the first post-type operator and a second operation evaluation coefficient of the second post-type operator;
and the first distribution module is used for distributing the preset operation tasks to the target operators.
8. The apparatus of claim 7, further comprising:
the second distribution module is used for distributing the preset job task to the first post type operator under the condition that the preset job task is divided into job distribution priorities;
and the fourth determining module is used for determining a second operator scope according to a preset task allocation strategy of the preset operation task and the task load of the first post type operator in the first operator scope.
9. A storage medium, in which a computer program is stored, wherein the computer program is arranged to perform the method of any of claims 1 to 6 when executed.
10. An electronic device comprising a memory and a processor, wherein the memory has stored therein a computer program, and wherein the processor is arranged to execute the computer program to perform the method of any of claims 1 to 6.
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| CN113434276A (en) * | 2021-06-29 | 2021-09-24 | 平安养老保险股份有限公司 | Task allocation processing method and device, computer equipment and storage medium |
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| CN113434276A (en) * | 2021-06-29 | 2021-09-24 | 平安养老保险股份有限公司 | Task allocation processing method and device, computer equipment and storage medium |
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