CN111784512A - Bank-enterprise reconciliation flow processing method and device and electronic equipment - Google Patents
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Abstract
The invention provides a bank-enterprise reconciliation flow processing method, a bank-enterprise reconciliation flow processing device and electronic equipment, and relates to the technical field of automation, wherein the bank-enterprise reconciliation flow processing method comprises the following steps: counting operation failure information of different reconciliation flows; determining a target account checking flow with the failure times reaching a preset value according to the operation failure information; and updating the target reconciliation flow. According to the invention, the account checking process that the updating failure times reach the preset value is adopted, so that the operation failure condition in the account checking process is reduced, and the account checking rate is improved.
Description
Technical Field
The invention relates to the technical field of automation, in particular to a bank-enterprise reconciliation flow processing method and device and electronic equipment.
Background
Bank-enterprise account checking is a regular work of commercial bank internal control, with the rapid development of network technology and modern communication technology, more and more customers use electronic banks to complete daily banking business, and online account checking and self-service account checking are increasingly popular.
The account checking comprises monthly account checking, quarterly account checking and semiannual account checking, and the balance on the account at the end of the last month is checked. The reconciliation is generally required to be completed within 15 or 20 working days. In order to improve the account checking efficiency, an automatic account checking system is generally adopted, but the account checking process of the system is generally complicated and is easy to generate errors, so that the account checking rate is not high.
Disclosure of Invention
The invention aims to provide a bank-enterprise reconciliation flow processing method, a bank-enterprise reconciliation flow processing device and electronic equipment, so as to solve the technical problems that the reconciliation flow of the existing automatic reconciliation system is usually more complicated, is easy to generate errors and has low reconciliation rate.
The invention provides a bank-enterprise reconciliation flow processing method, which comprises the following steps:
counting operation failure information of different reconciliation flows;
determining a target account checking flow with the failure times reaching a preset value according to the operation failure information;
and updating the target reconciliation flow.
Further, the reconciliation process includes a plurality of operation steps, and the step of counting operation failure information of different reconciliation processes includes:
and respectively counting operation failure information of different operation steps of each account checking flow.
Further, the step of determining a target reconciliation flow with the failure times reaching a preset value according to the operation failure information includes:
generating failure times display diagrams of different operation steps of each reconciliation flow according to the operation failure information;
and determining the target account checking flow when the failure times reach a preset value through the failure time display graph.
Further, the failure times display diagram at least includes one of the following:
failure number stacking chart and failure number arrangement chart.
Further, the target reconciliation flow comprises a payment outstanding account item flow, and the step of updating the target reconciliation flow comprises the following steps:
checking the funds in transit through an automatic account checking platform;
and establishing an intelligent monitoring platform to collect the in-transit funds.
Further, the method further comprises:
and monitoring the target account checking flow to acquire the operation information of the target account checking flow.
The invention provides a bank-enterprise reconciliation flow processing device, which comprises:
the statistical module is used for counting operation failure information of different reconciliation flows;
the determining module is used for determining a target account checking process with the failure times reaching a preset value according to the operation failure information;
and the updating module is used for updating the target reconciliation flow.
Further, the reconciliation process includes a plurality of operation steps, and the statistics module is further configured to:
and respectively counting operation failure information of different operation steps of each account checking flow.
The invention provides an electronic device comprising a processor and a machine-readable storage medium storing machine-executable instructions executable by the processor, the processor executing the machine-executable instructions to implement the method as described above.
The present invention provides a machine-readable storage medium having stored thereon machine-executable instructions which, when invoked and executed by a processor, cause the processor to implement a method as described above.
The invention provides a bank-enterprise reconciliation flow processing method and device, which are used for counting operation failure information of different reconciliation flows; determining a target account checking flow with the failure times reaching a preset value according to the operation failure information; and updating the target reconciliation flow. The account checking process that the updating failure times reach the preset value reduces the operation failure condition of the account checking process, thereby improving the account checking rate.
Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.
In order to make the aforementioned and other objects, features and advantages of the present invention comprehensible, preferred embodiments accompanied with figures are described in detail below.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and other drawings can be obtained by those skilled in the art without creative efforts.
Fig. 1 is a flowchart of a bank-enterprise reconciliation flow processing method according to an embodiment of the present invention;
FIG. 2 is a stack of failure times provided by an embodiment of the present invention;
FIG. 3 is a diagram illustrating an example of failure frequency arrangement;
fig. 4 is a schematic diagram of a bank-enterprise reconciliation flow processing apparatus according to an embodiment of the present invention;
fig. 5 is a schematic diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The account checking comprises monthly account checking, quarterly account checking and semiannual account checking, and the balance on the account at the end of the last month is checked. The reconciliation is generally required to be completed within 15 or 20 working days. In order to improve the account checking efficiency, an automatic account checking system is generally adopted, but the account checking process of the system is generally complicated and is easy to generate errors, so that the account checking rate is not high. Based on this, the bank-enterprise reconciliation flow processing method, the bank-enterprise reconciliation flow processing device and the electronic equipment provided by the embodiment of the invention reduce the operation failure condition of the reconciliation process by updating the reconciliation flow with the failure times reaching the preset value, thereby improving the reconciliation rate.
In order to facilitate understanding of the embodiment, a bank-enterprise reconciliation flow processing method disclosed by the embodiment of the invention is first described in detail.
Fig. 1 shows a flowchart of a bank-enterprise reconciliation flow processing method according to an embodiment of the present invention.
As shown in fig. 1, a bank-enterprise reconciliation flow processing method provided in an embodiment of the present invention can be executed by a server, and includes the following steps:
step S101, counting operation failure information of different reconciliation flows;
step S102, determining a target account checking process with failure times reaching a preset value according to the operation failure information;
and step S103, updating the target reconciliation flow.
In this embodiment, the reconciliation process may include four stages of reconciliation information uploading, reconciliation instruction issuing, account outstanding item clearing, and port information uploading, and the operation failure information in different stages is respectively counted, where the operation failure information includes specific operations and failure times in different stages. And determining a stage when the failure times reach a preset value according to the specific operations and the failure times of different stages, namely a target reconciliation flow. Specifically, the preset value may be set according to specific situations, and is not limited herein. In addition, operation failure information of different reconciliation flows within a period of time can be counted, and the preset value can be adjusted according to different durations.
Optionally, because different reconciliation flows respectively include a plurality of operation steps, if there are a plurality of reconciliation flows in which the failure times reach the preset value, in order to save resources, a target reconciliation flow can be used in which there are a plurality of failure times in the plurality of reconciliation flows, that is, a main flow affecting the reconciliation rate.
When the operation steps of the target reconciliation flow are updated, the operation steps in the target reconciliation flow with operation failure can be adjusted, for example, the reason of the operation failure is analyzed, and the operation failure reason is optimized or updated.
According to the bank-enterprise reconciliation flow processing method provided by the embodiment of the invention, operation failure information of different reconciliation flows is counted; determining a target reconciliation flow with the failure times reaching a preset value according to the operation failure information; and adjusting the operation steps of the target reconciliation flow. Therefore, the operation failure condition of the account checking process is reduced, and the account checking rate is improved.
In an optional embodiment, the reconciliation process includes a plurality of operation steps, and when the operation failure information of different reconciliation processes is counted, the operation failure information of different operation steps of each reconciliation process can be counted respectively.
In practical application, the reconciliation process may include a reconciliation information uploading stage, a reconciliation instruction issuing stage, a pending account settlement stage, and a port information uploading stage. Specifically, the reconciliation information uploading stage comprises the following operation steps: the reader-writer reads and writes account checking information, the account checking information is uploaded to a server, the server processes the account checking information, and the processed account checking information is displayed on a screen of an operator; the account checking instruction issuing stage comprises the following operation steps: an operator selects a proper port, issues an account checking instruction, transmits the account checking instruction to a server and reads the instruction by a shared server; the account clearing stage comprises the following operation steps: the method comprises the steps of transferring account cancellation data, taking the account cancellation data away by a sharing server, positioning the sharing server to an account item, transferring in-transit funds into a process, taking out an account checking file, initiating an account cancellation request, storing the in-transit funds into an account, and sending a package to a service system by the sharing server. The port information uploading stage comprises the following operation steps: the port information is uploaded to the service system, the terminal machine processes the port information, and the processed port information is displayed to an operator screen.
Illustratively, as shown in table 1, the reconciliation information uploading stage includes failure steps 1, 2, 3 and 4, the reconciliation instruction issuing stage includes failure steps 5, 6, 7 and 8, the outstanding account clearing stage includes failure steps 9, 10, 11, 12, 13.1, 13.2, 13.3, 14 and 15, and the port information uploading stage includes failure steps 16, 17 and 18. Wherein 13.1-13.3 can be summarized as the in-transit fund deposit process, and 10-15 steps need to be circulated once in the one-time account checking process. Table 1 counts the number of failures of each procedure from day 1 month 6 to day 1 month 12.
TABLE 1
In an alternative embodiment, step S102 may be implemented in the following manner: generating failure times display diagrams of different operation steps of each reconciliation flow according to the operation failure information; and determining a target account checking flow when the failure times reach a preset value through the failure time display diagram. Therefore, the failure times of different operation steps can be conveniently acquired.
Specifically, the failure number display graph may adopt a failure number stacking graph, and the failure number stacking graph shown in fig. 2 is obtained according to the content and data in table 1; the failure frequency ranking chart shown in fig. 3 can also be obtained from the contents and data in table 1 by using the failure frequency ranking chart. Wherein, the 9 th, the 11 th and the 14 th all belong to the failure of the account cancellation data translation, and are combined and counted during analysis. Of course, other forms of display drawings may also be employed. As can be seen from fig. 2 or fig. 3, the number of operation failures in the process of paying unacknowledged accounts is the largest, which is 956, and accounts for 67.9%.
In an optional embodiment, the flow of paying the unacknowledged account item with the largest number of operation failures may be used as the target reconciliation flow, and step 103 may specifically include: checking the funds in transit through an automatic account checking platform; and establishing an intelligent monitoring platform to collect the funds in transit. Where the funds in transit may be bills to be collected.
The automatic reconciliation platform can comprise a database, an automatic reconciliation system, an account early warning system, a user information acquisition terminal, a data processing server, a data analysis module, a collection management module and the like, so that automatic reconciliation is realized, and a bill to be collected is conveniently checked.
The intelligent monitoring platform can include: the marketing GIS (Geographic Information System) integrated platform has an electronic payment map function in a payment resource visualization module, and accurately maps the service coverage of each service network. The distance (service radius) between adjacent payment network points is measured, points are distributed in a blank area with the service radius exceeding 1km, and the busy condition of the network points is measured in real time every day. The intelligent navigation system of the payment network point guides the user to reasonably utilize the payment resources. The two-dimensional code query module is convenient for a user to quickly search payment resources. Thereby the money in transit is collected for the user who checks the bill to be collected.
In an optional implementation manner, after the operation step of the target reconciliation flow is adjusted, the target reconciliation flow may be monitored to obtain operation information of the target reconciliation flow, so as to determine whether the operation failure information of the updated target reconciliation flow is reduced.
As shown in fig. 4, an apparatus for processing a bank-enterprise reconciliation flow provided in an embodiment of the present invention includes:
the statistical module 21 is configured to count operation failure information of different reconciliation flows;
the determining module 22 is configured to determine, according to the operation failure information, a target reconciliation flow for which the failure times reach a preset value;
and the updating module 23 is used for adjusting the operation steps of the target reconciliation flow.
In an alternative embodiment, the reconciliation process includes a plurality of operation steps, and the statistics module 21 is further configured to:
and respectively counting operation failure information of different operation steps of each reconciliation process.
In an alternative embodiment, the determination module 22 is further configured to:
generating failure times display diagrams of different operation steps of each reconciliation flow according to the operation failure information;
and determining a target account checking flow when the failure times reach a preset value through the failure time display diagram.
Specifically, the failure frequency display diagram at least includes one of the following: failure number stacking chart and failure number arrangement chart.
In an optional embodiment, the target reconciliation process includes a payment outstanding account process, and the update module 23 is further configured to:
checking the funds in transit through an automatic account checking platform;
and establishing an intelligent monitoring platform to collect the funds in transit.
In an alternative embodiment, the apparatus further comprises:
and the monitoring module is used for monitoring the target account checking process so as to acquire the operation information of the target account checking process.
The embodiment of the invention provides a bank-enterprise reconciliation flow processing device, which is used for counting operation failure information of different reconciliation flows through a counting module; the determining module determines a target account checking process with failure times reaching a preset value according to the operation failure information; and the updating module adjusts the operation steps of the target reconciliation flow. Therefore, the operation failure condition of the account checking process is reduced, and the account checking rate is further improved.
It is clear to those skilled in the art that, for convenience and brevity of description, specific implementation procedures of the foregoing method embodiments may be referred to for specific working procedures of the foregoing apparatus embodiments, and are not described herein again.
Referring to fig. 5, an embodiment of the present invention further provides an electronic device 400, including: a processor 401, a memory 402, a bus 403 and a communication interface 404, wherein the processor 401, the communication interface 404 and the memory 402 are connected through the bus 403; the memory 402 is used to store programs; the processor 401 is configured to call a program stored in the memory 402 through the bus 403, and execute the bank-enterprise reconciliation flow processing method according to the above embodiment.
The Memory 402 may include a high-speed Random Access Memory (RAM) and may also include a non-volatile Memory (non-volatile Memory), such as at least one disk Memory. The communication connection between the network element of the system and at least one other network element is realized through at least one communication interface 404 (which may be wired or wireless), and the internet, a wide area network, a local network, a metropolitan area network, and the like can be used.
Bus 403 may be an ISA bus, PCI bus, EISA bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one double-headed arrow is shown in FIG. 5, but this does not indicate only one bus or one type of bus.
The memory 402 is used for storing a program, the processor 401 executes the program after receiving an execution instruction, and the method executed by the apparatus defined by the flow process disclosed in any of the foregoing embodiments of the present invention may be applied to the processor 401, or implemented by the processor 401.
The processor 401 may be an integrated circuit chip having signal processing capabilities. In implementation, the steps of the above method may be performed by integrated logic circuits of hardware or instructions in the form of software in the processor 401. The Processor 401 may be a general-purpose Processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; the device can also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable logic device, a discrete Gate or transistor logic device, or a discrete hardware component. The various methods, steps and logic blocks disclosed in the embodiments of the present invention may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present invention may be directly implemented by a hardware decoding processor, or implemented by a combination of hardware and software modules in the decoding processor. The software module may be located in ram, flash memory, rom, prom, or eprom, registers, etc. storage media as is well known in the art. The storage medium is located in the memory 402, and the processor 401 reads the information in the memory 402 and completes the steps of the method in combination with the hardware.
The invention provides a machine-readable storage medium, which stores machine-executable instructions, and when the machine-executable instructions are called and executed by a processor, the machine-executable instructions cause the processor to realize the bank-enterprise reconciliation flow processing method.
In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one logical division, and there may be other divisions when actually implemented, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or units through some communication interfaces, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.
The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a non-volatile computer-readable storage medium executable by a processor. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
Finally, it should be noted that: the above-mentioned embodiments are only specific embodiments of the present invention, which are used for illustrating the technical solutions of the present invention and not for limiting the same, and the protection scope of the present invention is not limited thereto, although the present invention is described in detail with reference to the foregoing embodiments, those skilled in the art should understand that: any person skilled in the art can modify or easily conceive the technical solutions described in the foregoing embodiments or equivalent substitutes for some technical features within the technical scope of the present disclosure; such modifications, changes or substitutions do not depart from the spirit and scope of the embodiments of the present invention, and they should be construed as being included therein. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims.
Claims (10)
1. A bank-enterprise reconciliation flow processing method is characterized by comprising the following steps:
counting operation failure information of different reconciliation flows;
determining a target account checking flow with the failure times reaching a preset value according to the operation failure information;
and updating the target reconciliation flow.
2. The method of claim 1, wherein the reconciliation process comprises a plurality of operation steps, and the step of counting operation failure information of different reconciliation processes comprises:
and respectively counting operation failure information of different operation steps of each account checking flow.
3. The method according to claim 2, wherein the step of determining the target reconciliation flow with the failure times reaching the preset value according to the operation failure information comprises:
generating failure times display diagrams of different operation steps of each reconciliation flow according to the operation failure information;
and determining the target account checking flow when the failure times reach a preset value through the failure time display graph.
4. The method of claim 3, wherein the failure times display graph comprises at least one of:
failure number stacking chart and failure number arrangement chart.
5. The method of claim 2, wherein the target reconciliation procedure comprises a collect outstanding account procedure, and wherein the step of updating the target reconciliation procedure comprises:
checking the funds in transit through an automatic account checking platform;
and establishing an intelligent monitoring platform to collect the in-transit funds.
6. The method according to any one of claims 1-5, further comprising:
and monitoring the target account checking flow to acquire the operation information of the target account checking flow.
7. A bank-enterprise reconciliation flow processing device is characterized by comprising:
the statistical module is used for counting operation failure information of different reconciliation flows;
the determining module is used for determining a target account checking process with the failure times reaching a preset value according to the operation failure information;
and the updating module is used for updating the target reconciliation flow.
8. The apparatus of claim 7, wherein the reconciliation process comprises a plurality of operational steps, and wherein the statistics module is further configured to:
and respectively counting operation failure information of different operation steps of each account checking flow.
9. An electronic device comprising a processor and a machine-readable storage medium storing machine-executable instructions executable by the processor to perform the method of any of claims 1-6.
10. A machine-readable storage medium having stored thereon machine-executable instructions which, when invoked and executed by a processor, cause the processor to implement the method of any of claims 1-6.
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