CN111724287A - Community intelligent management method, system and computer readable storage medium - Google Patents
Community intelligent management method, system and computer readable storage medium Download PDFInfo
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B1/00—Control systems of elevators in general
- B66B1/02—Control systems without regulation, i.e. without retroactive action
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B1/00—Control systems of elevators in general
- B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
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- B66B1/3461—Data transmission or communication within the control system between the elevator control system and remote or mobile stations
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- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
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- B66B2201/4653—Call registering systems wherein the call is registered using portable devices
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Abstract
The invention provides a community intelligent management method, a community intelligent management system and a computer readable storage medium, wherein the method comprises the following steps: when a request instruction sent by an intelligent terminal is received, acquiring household information corresponding to the intelligent terminal; and executing the operation corresponding to the request instruction according to the resident information. Different operations are executed by receiving different request instructions sent by the intelligent terminal, so that the functionality of the community management system is greatly expanded.
Description
Technical Field
The present invention relates to the field of intelligent community management, and in particular, to an intelligent community management method, an intelligent community management system, and a computer-readable storage medium.
Background
The community management system in the prior art is too single in function, and hardware equipment installation is inflexible, and for example, the visual intercom system of trade mainstream is mostly the digital type, and the mounting means is mostly door hanging mode, and can only carry out voice conversation, and current community management system can not satisfy modernized community service.
Disclosure of Invention
The invention mainly aims to provide a community intelligent management method, a community intelligent management system and a computer readable storage medium, and aims to solve the problem that the community management system in the prior art is too single in function.
In order to achieve the above object, the present invention provides a method for intelligent management of a community, the method comprising the steps of:
when a request instruction sent by an intelligent terminal is received, acquiring household information corresponding to the intelligent terminal;
and executing the operation corresponding to the request instruction according to the resident information.
Optionally, the step of executing an operation corresponding to the request instruction according to the household information includes:
when the request instruction is an elevator call instruction, acquiring the position of the resident in the resident information;
and sending a control command containing the resident position to an elevator control system so that the elevator control system controls the elevator corresponding to the resident position to stop to the floor corresponding to the resident position.
Optionally, the step of executing an operation corresponding to the request instruction according to the household information includes:
when the request instruction is a defense deploying instruction or a defense withdrawing instruction, acquiring the position of the resident in the resident information;
and sending a control instruction containing the position of the resident to a security control system so that the security control system controls a security subsystem corresponding to the position of the resident to perform arming or disarming.
Optionally, the arming instruction or the disarming instruction is sent after the intelligent terminal receives the operation of the resident, or sent after detecting that the resident leaves the residence or enters the residence.
Optionally, the step of executing an operation corresponding to the request instruction according to the household information includes:
when the request instruction is a query instruction, sending the resident information to a property management system according to the query instruction so that the property management system queries feedback information corresponding to the query instruction according to the resident information;
and receiving feedback information which is sent by the property management system and corresponds to the query instruction, and sending the feedback information to the intelligent terminal.
Optionally, characterized in that the method further comprises:
receiving a first door opening request sent by an access control management system, and acquiring a resident number in the first door opening request;
inquiring an intelligent terminal corresponding to the resident number in an intelligent terminal record table;
and sending a second door opening request to the intelligent terminal corresponding to the household number.
Optionally, after the step of sending the second door opening request to the intelligent terminal corresponding to the household number, the method includes:
when a video instruction sent by the intelligent terminal is received, sending a video acquisition instruction to the access control management system so that the access control management system feeds back an access control image shot by a camera at an access control position;
and sending the access control image to an intelligent terminal corresponding to the household number.
Optionally, after the step of sending the second door opening request to the intelligent terminal corresponding to the household number, the method further includes:
and receiving a first door opening instruction sent by the intelligent terminal, and sending a second door opening instruction to the access control management system to open the access control corresponding to the first door opening request.
To achieve the above object, the present invention further provides a community intelligent management system, which includes a memory, a processor and a computer program stored on the memory and operable on the processor, wherein the computer program, when executed by the processor, implements the steps of the community intelligent management method as described above.
To achieve the above object, the present invention also provides a computer-readable storage medium having a computer program stored thereon, where the computer program is executed by a processor to implement the steps of the community intelligent management method as described above.
According to the community intelligent management method, the community intelligent management system and the computer readable storage medium, when a request instruction sent by an intelligent terminal is received, resident information corresponding to the intelligent terminal is obtained; and executing the operation corresponding to the request instruction according to the resident information. By receiving different request instructions which can only be sent by the terminal, different operations are executed, so that the functionality of the community management system is greatly expanded.
Drawings
FIG. 1 is a flowchart illustrating a first embodiment of a community intelligent management method according to the present invention;
FIG. 2 is a detailed flowchart of step S20 of the intelligent community management method according to the second embodiment of the present invention;
FIG. 3 is a schematic diagram of a module structure of the intelligent community management system of the present invention.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The invention provides a community intelligent management method, referring to fig. 1, fig. 1 is a schematic flow chart of a first embodiment of the community intelligent management method of the invention, and the method comprises the following steps:
step S10, when a request instruction sent by an intelligent terminal is received, acquiring resident information corresponding to the intelligent terminal;
the intelligent terminal comprises a mobile phone, a television, a tablet computer, a computer and the like; in this embodiment, the intelligent terminal adopts a tablet computer developed based on a hundred-degree DuerOS voice intelligent interaction technology. The resident information includes the resident position, such as a building number, a unit number, a floor, a resident number, and the like.
The intelligent terminal is provided with a unique SN (Serial Number), and when equipment is installed, the SN of the intelligent equipment and the corresponding household Number are recorded in a community intelligent terminal application system background and are associated. After the intelligent equipment is successfully distributed with the network, automatically downloading the community intelligent terminal application system, automatically starting the community intelligent terminal application system when the intelligent equipment is started, and after the SN is obtained, sending the SN to a community intelligent terminal application system background so that the community intelligent terminal application system background inquires and returns a corresponding household number to the community intelligent terminal application system according to the SN. The community intelligent terminal application system detects the networking state of the intelligent terminal, and if the intelligent terminal is networked but the household number is not acquired, the household number is acquired to the system background at preset intervals. The resident may send the request command by clicking the corresponding operation button, or may send the request command by means of a voice command or the like.
And step S20, executing the operation corresponding to the request instruction according to the resident information.
Through the resident information and the request instruction bound by the intelligent terminal, the system can locate a certain resident to realize the intelligent management of the whole community.
In the embodiment, when a request instruction sent by an intelligent terminal is received, resident information corresponding to the intelligent terminal is obtained; and executing the operation corresponding to the request instruction according to the resident information. By receiving different request instructions which can only be sent by the terminal, different operations are executed, so that the functionality of the community management system is greatly expanded.
Further, referring to fig. 2, in the second embodiment of the community intelligent management method provided based on the first embodiment of the present invention, the step S20 includes the steps of:
step S21, when the request instruction is an elevator call instruction, acquiring the position of the resident in the resident information;
and step S22, sending a control command containing the resident position to an elevator control system, so that the elevator control system controls the elevator corresponding to the resident position to stop at the floor corresponding to the resident position.
The elevator calling method is characterized in that the elevator calling function is set in an intelligent terminal in the embodiment, when a resident needs to go out, the intelligent terminal directly performs calling operation through the intelligent terminal, the intelligent terminal sends an elevator calling instruction after receiving the calling operation of the resident, the resident position in resident information is obtained after receiving the elevator calling instruction, the control instruction containing the resident position is sent to an elevator control system, the elevator control system inquires an elevator corresponding to a building number and a unit number in the resident position after receiving the control instruction containing the resident position, and the elevator is controlled to stay at a floor corresponding to the resident position.
This embodiment is direct to carry out the elevator through intelligent terminal and calls for the resident family need not to press a button at the elevator mouth and wait for the elevator to arrive, and the system can carry out real-time supervision to elevator running state in real time, and the resident family only need carry out "calling elevator" voice operation at intelligent terminal, and this system can avoid turning over the trouble of looking for the card through voice control when stopping long-time elevator and waiting for, for the intelligent life of resident family, provides further facility. The waiting time of the resident is saved.
Further, in a third embodiment of the intelligent community management method according to the present invention proposed based on the first embodiment of the present invention, the step S20 includes the steps of:
step S23, when the request instruction is a arming instruction or a disarming instruction, acquiring the position of the resident in the resident information;
and step S24, sending a control instruction containing the resident position to a security control system so that the security control system controls a security subsystem corresponding to the resident position to perform arming or disarming.
Further, the arming instruction or the disarming instruction is sent after the intelligent terminal receives the operation of the resident, or sent after the resident is detected to leave the residence or enter the residence.
The security system in this embodiment is an infrared curtain wall. When the intelligent terminal receives the arming/disarming operation of a resident, an arming instruction or a disarming instruction is sent, after the arming instruction or the disarming instruction is received, the position of the resident in the resident information is acquired, a control instruction containing the position of the resident is sent to the security control system, the security control system inquires a security subsystem corresponding to the resident number in the resident position after receiving the control instruction containing the position of the resident, and controls the placing subsystem to carry out the arming/disarming operation. It should be noted that the arming/disarming operation can be performed not only through the security control system, but also directly associating the intelligent terminal with the corresponding security subsystem, so that the intelligent terminal directly sends an arming instruction or a disarming instruction to the security subsystem to perform the arming/disarming operation. The intelligent terminal can detect a human body through an infrared sensor carried by the security system or a human body sensor arranged in addition, and sends a defense deployment instruction when detecting that a resident is out, and sends a defense withdrawal instruction when detecting that the resident is in the house.
Further, the security subsystem can be arranged together with the lighting system, for example, modes such as home returning, leaving, sleeping and the like are arranged in the intelligent terminal, and under the condition that the current mode is home returning, operations such as starting light, withdrawing defense and the like are realized; under the condition that the current mode is away from home, the operations of closing light, deploying defense and the like are realized; under the condition that the current mode is sleep, the resident can set the states of the light and the security subsystem by himself. It should be noted that the three modes are only examples, and the resident can perform personalized setting according to the needs of the resident.
In the embodiment, the intelligent terminal-security control system is used for butt joint, and the one-key defense deploying and withdrawing functions are realized. The householder can carry out arming/disarming aiming at the indoor security subsystem through the system, and various scene modes are realized. The security subsystem is controlled more conveniently, more quickly and more effectively.
Further, in a third embodiment of the intelligent community management method according to the present invention proposed based on the first embodiment of the present invention, the step S20 includes the steps of:
step S25, when the request instruction is a query instruction, sending the resident information to a property management system according to the query instruction, so that the property management system queries feedback information corresponding to the query instruction according to the resident information;
and step S26, receiving feedback information corresponding to the query instruction sent by the property management system, and sending the feedback information to the intelligent terminal.
The method comprises the steps that the inquiry instruction comprises a cost inquiry instruction such as water, electricity, gas and the like, after the intelligent terminal receives the inquiry instruction of a resident, a resident number is obtained, the resident number is sent to the property management system, the property management system feeds back cost information after inquiring the cost information corresponding to the resident number, and the intelligent terminal displays the cost information after receiving the cost information.
Furthermore, the resident can also select a repair request button, so that the intelligent terminal sends a repair request, after the repair request of the intelligent terminal is received, the corresponding resident number is obtained, whether the repair request contains a video request or not is judged, and if yes, the video request containing the resident number and repair information is sent to the property management system, so that the resident can directly make real-time repair with property management personnel.
The embodiment is butted with a property management system, residents can inquire expenses and report property, and real-time video call can be realized with property management center workers through the combination of a system voice interaction technology and visual talkback. The time of repairing by residents is saved, the complex repairing process is shortened, meanwhile, the working pressure of property is reduced, and the working efficiency is improved.
Further, in a fourth embodiment of the intelligent management method for communities according to the present invention as set forth in the first embodiment of the present invention, the method further includes:
when a first door opening request sent by an access control management system is received, acquiring a resident number in the first door opening request;
inquiring an intelligent terminal corresponding to the resident number in an intelligent terminal record table;
and sending a second door opening request to the intelligent terminal corresponding to the household number.
Further, after the step of sending the second door opening request to the intelligent terminal corresponding to the household number, the method includes:
receiving a video instruction sent by an intelligent terminal, and sending a video acquisition instruction to an access control management system so that the access control management system feeds back an access control image shot by a camera at an access control position;
and sending the access control image to an intelligent terminal corresponding to the household number.
Further, after the step of sending the second door opening request to the intelligent terminal corresponding to the household number, the method further includes:
and receiving a first door opening instruction sent by the intelligent terminal, and sending a second door opening instruction to the access control management system to open the access control corresponding to the first door opening request.
The first door opening request may be a door opening request transmitted from a community door, a unit door, or a resident door. After receiving the second door opening request, the intelligent terminal displays a selection button and sends a request prompt tone, wherein the selection button comprises three buttons of answering, hanging up and opening a door, when the resident selects the answering button, the resident can further select audio answering or video answering, the intelligent terminal sends a corresponding audio or video instruction, when the audio or video call is carried out, the intelligent terminal still displays the hanging up and door opening button, at the moment, when the resident selects the hanging up button, the current audio or video call is directly cut off, the intelligent terminal does not send a first door opening instruction, when the resident selects the door opening instruction, the current audio or video call is cut off, and the intelligent terminal sends a first door opening instruction; when a resident selects a hang-up button, the intelligent terminal closes the request prompt tone and sends a rejection signal, and after the rejection signal sent by the intelligent terminal is received, the rejection signal is sent to the access control system, so that the access control system plays the corresponding prompt tone; when the resident selects the door opening button, the intelligent terminal closes the request prompt tone and sends a first door opening instruction.
Furthermore, when the resident selects the answering button, whether the indoor image is displayed at the entrance guard or not can be selected, and when the resident selects the indoor image to be displayed at the entrance guard, the intelligent terminal opens the camera and sends the image in real time.
This embodiment provides two-way visual communication between visitor and the resident, reaches image, the dual discernment of pronunciation, easily differentiates visitor's identity to increase fail safe nature. And also provides convenience for the life of the resident. Meanwhile, a large amount of time is saved, and the working efficiency is improved.
Referring to fig. 3, the community intelligent management system may include components of a communication module 10, a memory 20, and a processor 30 in a hardware structure. In the community intelligent management system, the processor 30 is connected to the memory 20 and the communication module 10, respectively, the memory 20 stores thereon a computer program, and the computer program is executed by the processor 30 at the same time, and when the computer program is executed, the steps of the above method embodiment are implemented.
The communication module 10 may be connected to an external communication device through a network. The communication module 10 may receive a request from an external communication device, and may also send a request, an instruction, and information to the external communication device, where the external communication device may be another intelligent community management system, a server, or an internet of things device, such as a television.
The memory 20 may be used to store software programs as well as various data. The memory 20 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required by at least one function (for example, after receiving information fed back by the property management system, sending the information to the intelligent terminal), and the like; the storage data area may include a database, and the storage data area may store data or information created according to use of the system, or the like. Further, the memory 20 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.
The processor 30, which is a control center of the community intelligent management system, connects various parts of the entire community intelligent management system by using various interfaces and lines, and performs various functions of the community intelligent management system and processes data by operating or executing software programs and/or modules stored in the memory 20 and calling data stored in the memory 20, thereby performing overall monitoring of the community intelligent management system. Processor 30 may include one or more processing units; alternatively, the processor 30 may integrate an application processor, which primarily handles operating systems, home interfaces, applications, etc., and a modem processor, which primarily handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into the processor 30.
Although not shown in fig. 3, the community intelligent management system may further include a circuit control module, which is used for connecting with a power supply to ensure the normal operation of other components. Those skilled in the art will appreciate that the community intelligence management system architecture shown in FIG. 3 does not constitute a limitation of the community intelligence management system and may include more or fewer components than shown, or some components may be combined, or a different arrangement of components.
The community intelligent management system can further comprise an intelligent terminal, an elevator control system, an access control management system, a security control system, a property management system and the like, and the system adopts a flat design idea, is convenient and highly reliable, and supports high-speed development business expansion. The influence on the original system is reduced to the minimum while the functions are expanded, the account information, important data and transaction information of the resident are comprehensively encrypted for the second time by MD5, and the Sql injection attack is comprehensively prevented. The system framework supports load balancing in the event of a blowout for the number of households. The method is solved and supported by software modularization function splitting, hardware load balancing, hardware physical partitioning, software logical partitioning and the like. And simultaneously, the extreme concurrency condition under large access is solved.
The system is based on the Internet, the Internet of things and a big data technology, and a convenient system combined with intelligent hardware is customized according to various elements such as living habits, consumption levels, cultural degrees and the like of residents. The intelligent elevator realizes basic functions of visual talkback, online intelligent elevator calling, online management and the like, simultaneously supports diversified perfect community service, is combined with property hardware, provides intelligent community life for residents, and lightens intelligent towns. The resident performs equipment intelligent control through unified mobile terminal software, and small town object association, character interaction and object interconnection are realized. Traffic, security protection, energy and the like, and all resources are orderly and coordinately managed and allocated, so that the safety and convenience of life are improved, and the happiness of residents is improved.
The invention also proposes a computer-readable storage medium on which a computer program is stored. The computer-readable storage medium may be the Memory 20 in the community intelligent management system of fig. 3, and may also be at least one of a ROM (Read-only Memory)/RAM (Random Access Memory), a magnetic disk, and an optical disk, where the computer-readable storage medium includes instructions for enabling a terminal device (which may be a television, an automobile, a mobile phone, a computer, a server, a terminal, or a network device) having a processor to execute the method according to the embodiments of the present invention.
In the present invention, the terms "first", "second", "third", "fourth" and "fifth" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance, and those skilled in the art can understand the specific meanings of the above terms in the present invention according to specific situations.
In the description herein, references to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Although the embodiment of the present invention has been shown and described, the scope of the present invention is not limited thereto, it should be understood that the above embodiment is illustrative and not to be construed as limiting the present invention, and that those skilled in the art can make changes, modifications and substitutions to the above embodiment within the scope of the present invention, and that these changes, modifications and substitutions should be covered by the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (10)
1. A method for intelligent management of a community, the method comprising:
when a request instruction sent by an intelligent terminal is received, acquiring household information corresponding to the intelligent terminal;
and executing the operation corresponding to the request instruction according to the resident information.
2. The intelligent community management method according to claim 1, wherein the step of executing the operation corresponding to the request instruction according to the resident information comprises:
when the request instruction is an elevator call instruction, acquiring the position of the resident in the resident information;
and sending a control command containing the resident position to an elevator control system so that the elevator control system controls the elevator corresponding to the resident position to stop to the floor corresponding to the resident position.
3. The intelligent community management method according to claim 1, wherein the step of executing the operation corresponding to the request instruction according to the resident information comprises:
when the request instruction is a defense deploying instruction or a defense withdrawing instruction, acquiring the position of the resident in the resident information;
and sending a control instruction containing the position of the resident to a security control system so that the security control system controls a security subsystem corresponding to the position of the resident to perform arming or disarming.
4. The intelligent community management method according to claim 3, wherein the arming instruction or the disarming instruction is sent after the intelligent terminal receives the operation of the resident, or sent after detecting that the resident leaves the residence or enters the residence.
5. The intelligent community management method according to claim 1, wherein the step of executing the operation corresponding to the request instruction according to the resident information comprises:
when the request instruction is a query instruction, sending the resident information to a property management system according to the query instruction so that the property management system queries feedback information corresponding to the query instruction according to the resident information;
and receiving feedback information which is sent by the property management system and corresponds to the query instruction, and sending the feedback information to the intelligent terminal.
6. The community intelligence management method of any one of claims 1 to 5, wherein the method further comprises:
receiving a first door opening request sent by an access control management system, and acquiring a resident number in the first door opening request;
inquiring an intelligent terminal corresponding to the resident number in an intelligent terminal record table;
and sending a second door opening request to the intelligent terminal corresponding to the household number.
7. The intelligent community management method according to claim 6, wherein the step of sending a second door opening request to the intelligent terminal corresponding to the household number comprises the following steps:
when a video instruction sent by the intelligent terminal is received, sending a video acquisition instruction to the access control management system so that the access control management system feeds back an access control image shot by a camera at an access control position;
and sending the access control image to an intelligent terminal corresponding to the household number.
8. The intelligent community management method according to claim 7, wherein the step of sending a second door opening request to the intelligent terminal corresponding to the household number further comprises:
and receiving a first door opening instruction sent by the intelligent terminal, and sending a second door opening instruction to the access control management system to open the access control corresponding to the first door opening request.
9. A community intelligence management system, comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the computer program when executed by the processor implementing the steps of the community intelligence management method of any of claims 1 to 8.
10. A computer-readable storage medium, having stored thereon a computer program which, when executed by a processor, carries out the steps of the community intelligence management method of any one of claims 1 to 8.
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