CN111709843A

CN111709843A - Client portrait generation method and device and electronic equipment

Info

Publication number: CN111709843A
Application number: CN202010387146.1A
Authority: CN
Inventors: 王洁
Original assignee: Peoples Insurance Company of China
Current assignee: Peoples Insurance Company of China
Priority date: 2020-05-09
Filing date: 2020-05-09
Publication date: 2020-09-25
Anticipated expiration: 2040-05-09
Also published as: CN111709843B

Abstract

The embodiment of the invention discloses a method and a device for generating a client portrait and electronic equipment, wherein the method comprises the following steps: receiving a client representation generation request for triggering generation of a target client representation; wherein, the client portrait generation request comprises identification information of a target service; responding to a client portrait generation request, acquiring each target client portrait component required for generating a target client portrait, each sub-database operation interface corresponding to each target client portrait component and a client portrait frame constructed in advance from a database of a server according to the identification information; the database of the server comprises a pre-constructed client portrait frame, a set of pre-constructed client portrait assemblies under various services and sub-database operation interfaces corresponding to the client portrait assemblies; and rendering each acquired target client portrait component on a client portrait frame, and associating each rendered target client portrait component with each sub-database operation interface to generate a target client portrait.

Description

Client portrait generation method and device and electronic equipment

Technical Field

The invention relates to the technical field of computers, in particular to a method and a device for generating a client portrait and electronic equipment.

Background

In internet insurance business, developers generally need to generate customer images according to customer information corresponding to each business in order to meet business requirements of the insurance business. In the related art, when the client information required for generating the client representation is acquired, the client information is generally required to be switched back and forth among a plurality of different databases, so that the efficiency of generating the client representation is low.

Therefore, how to improve the efficiency of generating a client figure is a technical problem that needs to be solved by those skilled in the art.

Disclosure of Invention

An embodiment of the invention provides a method and a device for generating a client portrait and an electronic device, so as to solve the problem of low efficiency in generating a client portrait in the prior art.

To solve the above technical problem, the embodiment of the present invention is implemented as follows:

in a first aspect, an embodiment of the present invention provides a method for generating a client representation, where the method includes:

receiving a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request comprises identification information of a target service;

responding to a client portrait generation request, acquiring each target client portrait component required for generating a target client portrait, each sub-database operation interface corresponding to each target client portrait component and a client portrait frame constructed in advance from a database of a server according to identification information of a target service; the database of the server comprises a pre-constructed client portrait frame, a set of pre-constructed client portrait assemblies under various services and sub-database operation interfaces corresponding to the client portrait assemblies;

and rendering each acquired target client portrait component on a client portrait frame, and associating each rendered target client portrait component with each sub-database operation interface to generate a target client portrait.

In an alternative embodiment, before obtaining, from the database of the server, each target client representation component required to generate the target client representation, each sub-database operation interface corresponding to each target client representation component, and the pre-built client representation framework according to the identification information of the target service, the method further includes:

respectively obtaining various client information required for generating a client portrait from each sub-database for storing client information corresponding to each service;

packaging the obtained various client information into various client portrait assemblies corresponding to the various client information respectively, and taking a database operation interface of each sub-database as a sub-database operation interface of each client portrait assembly;

the collection of various client representation components, and the sub-data operational interfaces of the various client representation components are stored in a database of the server.

In an alternative embodiment, obtaining, from a database of a server, each target client representation component required to generate a target client representation, each sub-database operation interface corresponding to each target client representation component, and a pre-built client representation frame according to identification information of a target service includes:

acquiring each target customer portrait component from a database of a server according to the identification information of the target service and a preset mapping relation, wherein each sub-database operation interface corresponds to each target customer portrait component; the mapping relation comprises the service, a client portrait component required by generating a client portrait corresponding to the service and the relation between sub-database operation interfaces of the client portrait component;

a pre-built client representation frame is retrieved from a database of a server.

In an alternative embodiment, obtaining, from a database of a server, each target client representation component required to generate a target client representation, each sub-database operation interface corresponding to each target client representation component, and a pre-built client representation framework according to identification information of a target service includes:

acquiring component identifications of target customer portrait components matched with the target service from a database of a server through presetting a first script according to the identification information and the mapping relation of the target service;

acquiring target customer portrait assemblies matched with the assembly identifications and sub-database operation interfaces corresponding to the target customer portrait assemblies;

and acquiring a pre-constructed client portrait frame from a database of the server by presetting a second script.

In an alternative embodiment, prior to rendering each of the retrieved target client representation components on the client representation frame, comprising:

configuring location information for each target customer representation component separately to determine the location of each target customer representation component in the customer representation frame;

rendering each of the retrieved target client representation components on the client representation frame based on the location information for each of the target client representation components.

In an alternative embodiment, after rendering each of the obtained target client representation components on a client representation frame and associating each of the rendered target client representation components with each of the sub-database operation interfaces to generate a target client representation if the target client representation includes a client tag of the target client, the method further comprises:

and classifying the target customers according to the customer labels of the target customers.

In an alternative embodiment, after rendering each of the retrieved target client representation components on a client representation frame and associating each of the rendered target client representation components with each of the sub-database operation interfaces to generate a target client representation, the method further comprises:

receiving an adjustment operation instruction for each target customer representation component;

and adjusting each target customer portrait component based on the adjustment operation instruction.

In a second aspect, an embodiment of the present invention provides an apparatus for generating a client representation, where the apparatus includes:

a receiving module for receiving a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request comprises identification information of a target service;

the acquisition module is used for responding to the client portrait generation request, and acquiring each target client portrait component required for generating the target client portrait, each sub-database operation interface corresponding to each target client portrait component and a client portrait frame constructed in advance from a database of the server according to the identification information of the target service; the database of the server comprises a pre-constructed client portrait frame, a set of pre-constructed client portrait assemblies under each service and each sub-database operation interface corresponding to each client portrait assembly;

and the processing module is used for rendering each acquired target client portrait component on the client portrait frame and associating each rendered target client portrait component with each sub-database operation interface to generate a target client portrait.

In an alternative embodiment, the apparatus further comprises:

the client information acquisition module is used for respectively acquiring various client information required for generating the client image from each sub-database for storing the client information corresponding to each service;

the packaging module is used for respectively packaging the acquired various client information into various client image components corresponding to the various client information, and taking the database operation interface of each sub-database as the sub-database operation interface of each client image component;

and the storage module is used for storing the set formed by various client portrait components and the sub-data operation interfaces of the various client portrait components into a database of the server.

In an optional implementation, the obtaining module is configured to:

In an alternative embodiment, the processing module is configured to:

In an alternative embodiment, if the target customer representation includes a customer tag of the target customer, the apparatus further comprises:

and the classification module is used for classifying the target client according to the client label of the target client.

In an alternative embodiment, the apparatus further comprises:

the instruction receiving module is used for receiving an adjusting operation instruction aiming at each target customer portrait component;

and the adjusting module is used for adjusting each target customer portrait component based on the adjusting operation instruction.

In a third aspect, an embodiment of the present invention provides an electronic device, which includes a processor, a memory, and a computer program stored on the memory and executable on the processor, where the computer program, when executed by the processor, implements the steps of the method for generating a client representation provided in the first aspect.

In a fourth aspect, an embodiment of the present invention provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and the computer program is executed by a processor to implement the steps of the client representation generation method provided in the first aspect.

As can be seen from the technical solutions provided by the above embodiments of the present invention, by storing the pre-constructed client representation frame, the client representation components required for generating the client representation corresponding to each service, and the sub-database operation interfaces of the client representation components into the database of the server, when a client representation generation request for triggering generation of a target client representation corresponding to a target service is received, the pre-constructed client representation frame, the target client representation components required for generating the target client representation, the sub-database operation interfaces corresponding to the target client representation components, and the pre-constructed client representation frame can be obtained from the database of the server according to the request, then the obtained target client representation components are rendered on the client frame, and the rendered target client representation components are associated with the sub-database operation interfaces, and generating the target customer portrait corresponding to the target service, so that the problem that in the related art, each piece of customer information required by generating the customer portrait can be acquired only by switching back and forth in different databases is solved, the time required by acquiring the customer information is reduced, and the generation efficiency of the customer portrait is improved.

Drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only some embodiments described in the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.

Fig. 1 is a schematic flowchart of a method for acquiring customer information in the related art;

FIG. 2 is a schematic diagram of a method for generating a client representation according to the present invention;

FIG. 3 is a schematic diagram of a database of a server according to an embodiment of the invention;

FIG. 4 is a diagram illustrating a component for retrieving a target client representation from a database in accordance with an embodiment of the present invention;

FIG. 5 is a schematic diagram of a client representation provided by an embodiment of the present invention;

FIG. 6 is a schematic diagram of a client portrait creation apparatus according to the present invention;

FIG. 7 is a schematic diagram of an electronic device for generating a client representation according to the present invention.

Detailed Description

The embodiment of the invention provides a method and a device for generating a client portrait and electronic equipment, which are used for solving the problem of low efficiency of generating the client portrait in the prior art.

In order to make those skilled in the art better understand the technical solution of the present invention, the technical solution in the embodiment of the present invention will be clearly and completely described below with reference to the drawings in the embodiment of the present invention, and it is obvious that the described embodiment is only a part of the embodiment of the present invention, and not all embodiments. All other embodiments, which can be obtained by a person skilled in the art without inventive efforts, based on the embodiments of the present invention shall fall within the scope of protection of the present invention.

Example one

Before describing the method for generating a client portrait in detail, the application scenarios related to the embodiments of the present disclosure will be briefly described.

In internet insurance business, developers generally need to generate customer images according to customer information corresponding to each business in order to meet business requirements of the insurance business. In the related art, when generating a client figure, it is generally necessary to acquire client information related to insurance services from a storage system storing the client information, and then generate the client figure based on the acquired client information.

However, in practical applications, there may be a case where the client information related to the insurance service includes a plurality of kinds of client information, and the plurality of kinds of client information are stored in a plurality of storage systems, respectively.

For example, as shown in fig. 1, taking internet insurance as an example of marketing business, it is assumed that the customer information related to marketing business includes eight kinds of information, such as customer basic information, customer life cycle information, vehicle information, price information of customers, latest policy information, three-party insurance promotion information, product recommendation information, and renewal probability promotion information, and the eight kinds of information are respectively stored in a plurality of storage systems, such as a vehicle insurance underwriting system, a customer master data system, a branch personalized system, and financial transaction data.

Alternatively, for example, in the case of a customer service, the internet insurance service is assumed to include nine kinds of customer information, such as customer basic information, customer label information, service ticket usage information, customer life cycle information, complaint information, WeChat interaction information, vehicle information, cost and rescue information, and customer value information, and the nine kinds of customer information are stored in a plurality of storage systems, such as a customer main data system, a vehicle insurance claim system, an 95518 customer service system, and financial transaction data.

In practical applications, in the above-mentioned cases, when the client information required for generating the client figure is acquired, it is generally necessary to switch between a plurality of different storage systems, which results in a low efficiency of generating the client figure.

In order to solve the above problem, an embodiment of the present invention provides a method for generating a client portrait, where an execution subject of the method may be, but is not limited to, at least one of a mobile phone, a tablet Computer, a Personal Computer (PC), and a user terminal capable of being configured to execute the method provided by the embodiment of the present invention, or an execution subject of the method may also be an operating system or an Application (APP), or an execution subject of the method may also be a server, and the like.

For the convenience of clearly describing the method provided by embodiment 1 of the present invention, the following takes the execution subject of the method as an example, and details the method provided by the embodiment of the present invention. Those skilled in the art will appreciate that the execution subject of the method is a server, which is only an exemplary illustration and is not a specific limitation of the execution subject of the method.

The method for generating a client image according to the embodiments of the present invention will be described in detail below with reference to the accompanying drawings.

As shown in fig. 2, an implementation flow diagram of a method for generating a client representation according to an embodiment of the present invention may include the following steps:

in step S21, the server receives a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request includes identification information of the target service.

In an alternative embodiment, the target service may be understood as a specific service determined by the internet insurance service provider/developer according to the program product to be developed; for example, in the internet insurance industry, internet insurance products may include, but are not limited to, accident insurance, travel insurance, health insurance, financing insurance, major insurance, endowment insurance, and the like; accordingly, the target service may include a marketing service of the internet insurance product or a customer service, a service, etc. of the internet insurance product.

The target customer portrait can be understood as a target page generated for a target business, wherein the target page includes all customer information required by an internet insurance business worker when the target business is processed.

In an alternative embodiment, since it is also possible to subsequently interact with the database storing the customer information, for example, add, delete, modify, query, etc. the customer information of each database, the target customer image may further include database operation interface information of each sub-database storing the customer information, etc.

In an alternative embodiment, the client representation generation request may be understood as an access and acquisition request for various client information input by the internet insurance business staff at the client when the internet insurance business staff needs to access and acquire various client information of the client, and the client representation generation request may carry identification information of the target service.

The identification information of the target service may be understood as information for identifying the target service, and the target service may be determined by the identification information. In an alternative embodiment, the identification information of the target service may include, for example, a name of the target service, a keyword of the target service, an identification symbol of the target service, a type of the target service, and the like.

In step S22, in response to the client representation generation request, each target client representation component required to generate the target client representation, each sub-database operation interface corresponding to each target client representation component, and a pre-built client representation frame are obtained from the database of the server according to the identification information of the target service.

For convenience of understanding, before step S22 is described in detail below, related concepts and terms and the like involved in step S22 will be briefly described.

The database of the server may include a pre-constructed client representation frame, a pre-constructed set of client representation components under each service, and sub-database operation interfaces corresponding to the client representation components.

The target client representation component may refer to elements such as input boxes, buttons, drop-down boxes, time controls, etc. that are required based on the client representation framework. In an alternative embodiment, the component files may be pre-written and packaged to build the target customer representation component. The component file may be used to render a corresponding target client representation component upon execution, through which corresponding client information may be obtained.

When the customer information is updated, the component file is updated and repackaged to reconstruct the target customer representation component, and then the reconstructed target customer representation component is updated to various target customer representation components that are previously constructed.

The client representation framework may include various areas, such as a search area, a presentation area, an editing area, and the like. In actual practice, the customer representation frame may be, for example, a Vue, AngularJS, fact, or like frame.

The sub-database operation interface can be understood as a communication interface of the sub-database, and can be a service interface for performing operations such as adding, deleting, modifying, querying and the like on the client information of the sub-database through the interface.

In practice, since the target client image component, client image frame, and sub-database operation interface for each target client image are required to be obtained from the server data when step S22 is executed, it is necessary to obtain a set of various client image components, a database operation interface for each sub-database, a client image frame, and the like before step S22 is executed.

In an alternative embodiment, the following method may be used to obtain the set of various client image components, the database operation interface of each sub-database, and the client image framework:

first, various kinds of customer information necessary for generating a customer image are acquired from each sub-database storing customer information corresponding to each service.

The sub-database may be understood as a storage system for storing client information corresponding to each service, and taking the internet insurance service as an example, the sub-database may include an underwriting system, a marketing system, a claim settlement system, an e-commerce system, a financial system, a customer service system, a branch personalized system, a big data prediction system, and the like.

Secondly, packaging the obtained various client information into various client image components corresponding to the various client information respectively, and taking the database operation interface of each sub-database as the sub-database operation interface of each client image component.

Finally, the set of various client representation components and the sub-data operation interfaces of the various client representation components are stored in a database of the server.

The database of the server may be understood as a client representation platform that aggregates client information corresponding to all internet insurance services in this embodiment.

For example, as shown in fig. 3, assuming that the sub-database storing the customer information includes a plurality of systems (abbreviated as insurance acceptance, marketing, e-commerce, finance, customer service, branch individuality, big data forecast in fig. 3) such as an underwriting system, a marketing system, a claim settlement system, an e-commerce system, a finance system, a customer service system, a branch individuality system, and a big data forecast system, various customer information required for generating a customer image may be acquired from each storage system storing the customer information by a nationwide centralized customer center.

The customer information may be, for example, customer basic information, customer life cycle information, vehicle information, customer value information, latest policy information, transaction information, claim information, last three years of insurance history information, violation information, credit worthiness rating information, complaint information, cost and rescue information, service ticket use information, WeChat interaction information, three-part insurance promotion information, product recommendation information, and renewal probability promotion information, customer label information, product recommendation information, and the like.

After various client information required by generating the client portrait is acquired, the acquired various client information can be respectively packaged into various client portrait components corresponding to the various client information, a database operation interface of each sub-database is used as a sub-database operation interface of each client portrait component, a set formed by the various client portrait components and the sub-database operation interfaces of the various client portrait components are stored in a database of a server, and the client portrait platform is formed.

Step S22 will be described in detail below in conjunction with the above description of related concepts.

Step S221, according to the identification information of the target service and the preset mapping relation, obtaining each target customer portrait component from the database of the server, and each sub-database operation interface corresponding to each target customer portrait component.

The mapping relation comprises the relation between the service and a client image component and a sub-database operation interface of the client image component, wherein the client image component is required for generating a client image corresponding to the service.

Step S222, a client portrait frame which is constructed in advance is obtained from a database of the server.

In an alternative embodiment, the mapping between the services and the client representation component, the sub-database operating interface of the client representation component, required to generate a client representation corresponding to the services may be as shown in Table 1 below:

table 1:

in an alternative embodiment, for example, assuming that the business is a marketing business, and the client representation components required for generating a client representation corresponding to the business include a client basic information component, a client lifecycle component, a vehicle information component, a client value information component, a latest policy information component, a three-part insurance promotion information component, a product recommendation information component, and a renewal probability promotion information component, the mapping relationship may be as shown in table 2 below:

TABLE 2

Alternatively, in an alternative embodiment, scripts may also be pre-written to enable automated acquisition of target client representation components, sub-database operation interfaces corresponding to the target client representation components, and pre-built client representation frames required to generate a target client representation, in the following specific manner:

and acquiring the component identifier of each target customer portrait component matched with the target service from a database of the server through presetting the first script according to the identifier information and the mapping relation of the target service.

And acquiring each target customer portrait component matched with the component identifier and each sub-database operation interface corresponding to each target customer portrait component.

For example, assuming that the customer base information component, customer lifecycle component, and customer value component need to be rendered on a customer representation framework, this can be accomplished by the following script:

<div classa"customer Container">；

<div class＝"customer Header">；

| A -a left side portion;

<div class＝leftBar">；

<！--:custValueInfo＝"custvalueinfo"/>-->；

< | A! -customer basic information- >;

<cust-baseinfo/>；

< | A! -life cycle- >;

<life-cycle/>；

< | A! -customer value- >;

<cust-price/>；

</div>；

it should be noted that the above-mentioned exemplary embodiment is only an exemplary illustration of the embodiment of the present invention, and does not set any limit to the embodiment of the present invention.

For example, as shown in fig. 4, if the target service is a marketing service, after executing a pre-written script, components such as a customer basic information component, a customer life cycle component, a vehicle information component, a customer value information component, a latest policy information component, a three-part insurance promotion information component, a product recommendation information component, and a renewal probability promotion information component may be obtained from the customer imaging platform.

Or, assuming that the target service is customer service, a customer basic information component, a customer life cycle component, a vehicle information component, a customer value information component, a WeChat interaction component, a service ticket using component, a complaint information component, a customer label component, a cost and rescue component and the like can be acquired from the customer imaging platform.

In step S23, the acquired target client representation components are rendered on a client representation frame, and the rendered target client representation components are associated with the sub-database operation interfaces to generate a target client representation.

In an embodiment of the present invention, rendering each of the retrieved target client representation components on a client representation frame may be understood as adding each of the retrieved target client representation components to the client representation frame.

In an alternative embodiment, prior to rendering, each target client representation component may be configured with location information to determine the location of each target client representation component within the client representation frame; each retrieved target client representation component is then rendered on the client representation frame based on the location information for each target client representation component.

In an alternative embodiment, in order to market different insurance products or insurance services to different customers, the generated customer representation may further include customer tags, wherein the display form of the tags is not limited, and may be, for example, a bubble display form, so that the target customers can be classified according to their customer tags.

In order to intuitively understand the customer classification, in an alternative embodiment, the size of the label bubble may be determined according to the customer label weight, for example, the larger the customer label weight of the customer is, the more conspicuous the displayed bubble is.

For example, as shown in fig. 5, assuming that a client figure of a certain client generated for a target service is as shown in fig. 5 below, client tags such as "bottle seat", "age 45", "binding WeChat", "gender Male", and "fruit breaking luxury" shown in fig. 5 may be generated on the client figure. In the client tag, if the weight occupied by the "binding WeChat" is the largest, the generated bubble is the largest.

In an alternative embodiment, after the target customer representation is generated by rendering each of the acquired target customer representation components on a customer representation frame and associating each of the rendered target customer representation components with each of the sub-database operation interfaces, each of the target customer representation components may be further adjusted based on the adjustment operation instructions if the adjustment operation instructions for each of the target customer representation components are received.

The embodiment of the invention provides a method for generating a client portrait, which stores a pre-constructed client portrait frame, client portrait components required by generating a client portrait corresponding to each service and sub-database operation interfaces of the client portrait components into a database of a server, so that when a client portrait generation request for triggering generation of a target client portrait corresponding to a target service is received, each target client portrait component required by generating the target client portrait, each sub-database operation interface corresponding to each target client portrait component and the pre-constructed client portrait frame can be obtained from the database of the server according to the request, then each obtained target client portrait component is rendered on the client portrait frame, and each rendered target client component is associated with each sub-database operation interface, the target customer portrait corresponding to the target service is generated, so that the problem that in the related art, all customer information required by generating the customer portrait can be acquired only by switching back and forth in different databases is solved, the time required by acquiring the customer information is reduced, and the generation efficiency of the customer portrait is improved.

Example two

Based on the same idea, the above-mentioned method for generating a client portrait according to the embodiment of the present invention further provides a device 600 for generating a client portrait, as shown in fig. 6.

The client representation generation apparatus 600 comprises: a receiving module 601, an obtaining module 602, and a processing module 603, wherein:

a receiving module 601, configured to receive a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request includes identification information of the target service.

An obtaining module 602, configured to, in response to a client representation generation request, obtain, from a database of a server, each target client representation component required for generating a target client representation, each sub-database operation interface corresponding to each target client representation component, and a client representation frame constructed in advance, according to identification information of a target service; the database of the server comprises a pre-constructed client portrait frame, a pre-constructed set of each client portrait component under each service and each sub-database operation interface corresponding to each client portrait component.

And the processing module 603 is configured to render each acquired target client representation component on the client representation frame, and associate each rendered target client representation component with each sub-database operation interface to generate a target client representation.

In an alternative embodiment, the apparatus further comprises:

In an alternative embodiment, the obtaining module 602 is configured to:

In an optional implementation, the processing module 603 is configured to:

In an alternative embodiment, the apparatus further comprises:

The embodiment of the invention provides a client portrait generating device, which stores a pre-constructed client portrait frame, client portrait components required by generating client portraits corresponding to various services and sub-database operation interfaces of the client portrait components into a database of a server, so that when a client portrait generating request for triggering generation of target client portraits corresponding to target services is received, the pre-constructed client portrait frame, the target client portrait components required by generating the target client portraits, the sub-database operation interfaces corresponding to the target client portrait components and the pre-constructed client portrait frame can be obtained from the database of the server according to the request, then the obtained target client portrait components are rendered on the client portrait frame, and the rendered target client portrait components are associated with the sub-database operation interfaces, the target customer portrait corresponding to the target service is generated, so that the problem that in the related art, all customer information required by generating the customer portrait can be acquired only by switching back and forth in different databases is solved, the time required by acquiring the customer information is reduced, and the generation efficiency of the customer portrait is improved.

EXAMPLE III

FIG. 7 is a diagram illustrating a hardware configuration of an electronic device for generating a client representation, where the electronic device 700 includes but is not limited to: a radio frequency unit 701, a network module 702, an audio output unit 703, an input unit 704, a sensor 705, a display unit 706, a user input unit 707, an interface unit 708, a memory 709, a processor 710, a power supply 711, and the like. Those skilled in the art will appreciate that the electronic device configuration shown in fig. 7 does not constitute a limitation of electronic devices, which may include more or fewer components than shown, or some components may be combined, or a different arrangement of components. In the embodiment of the present invention, the electronic device includes, but is not limited to, a mobile phone, a tablet computer, a notebook computer, a palm computer, a vehicle-mounted terminal, a wearable device, a pedometer, and the like.

Wherein, the processor 710 is configured to execute the following steps of the client representation generation method:

The embodiment of the invention provides electronic equipment, which stores a pre-constructed client portrait frame, client portrait components required by generating client portraits corresponding to services and sub-database operation interfaces of the client portrait components into a database of a server, so that when a client portrait generation request for triggering generation of target client portraits corresponding to target services is received, the pre-constructed client portrait frame, the sub-database operation interfaces corresponding to the target client portrait components and the target client portrait components required by generating the target client portraits can be obtained from the database of the server according to the request, then the obtained target client portrait components are rendered on the client portrait frame, and the rendered target client components are associated with the sub-database operation interfaces, the target customer portrait corresponding to the target service is generated, so that the problem that in the related technology, all customer information required by the generation of the customer portrait can be obtained only by switching back and forth in different databases is solved, the time required by the acquisition of the customer information is reduced, and the generation efficiency of the customer portrait is improved.

It should be understood that, in the embodiment of the present invention, the radio frequency unit 701 may be used for receiving and sending signals during a message transmission and reception process or a call process, and specifically, receives downlink data from a base station and then processes the received downlink data to the processor 710; in addition, the uplink data is transmitted to the base station. In general, radio unit 701 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like. In addition, the radio frequency unit 701 can also communicate with a network and other electronic devices through a wireless communication system.

The electronic device provides wireless broadband internet access to the user via the network module 702, such as assisting the user in sending and receiving e-mails, browsing web pages, and accessing streaming media.

The audio output unit 703 may convert audio data received by the radio frequency unit 701 or the network module 702 or stored in the memory 709 into an audio signal and output as sound. Also, the audio output unit 703 may also provide audio output related to a specific function performed by the electronic device 700 (e.g., a call signal receiving sound, a message receiving sound, etc.). The audio output unit 703 includes a speaker, a buzzer, a receiver, and the like.

The input unit 704 is used to receive audio or video signals. The input Unit 704 may include a Graphics Processing Unit (GPU) 7041 and a microphone 7042, and the Graphics processor 7041 processes image data of a still picture or video obtained by an image capturing device (e.g., a camera) in a video capturing mode or an image capturing mode. The processed image frames may be displayed on the display unit 706. The image frames processed by the graphic processor 7041 may be stored in the memory 709 (or other storage medium) or transmitted via the radio unit 701 or the network module 702. The microphone 7042 may receive sounds and may be capable of processing such sounds into audio data. The processed audio data may be converted into a format output transmittable to a mobile communication base station via the radio frequency unit 701 in case of a phone call mode.

The electronic device 700 also includes at least one sensor 705, such as a light sensor, a motion sensor, and other sensors. Specifically, the light sensor includes an ambient light sensor that can adjust the brightness of the display panel 7061 according to the brightness of ambient light, and a proximity sensor that can turn off the display panel 7061 and/or a backlight when the electronic device 700 is moved to the ear. As one type of motion sensor, an accelerometer sensor can detect the magnitude of acceleration in each direction (generally three axes), detect the magnitude and direction of gravity when stationary, and can be used to identify the posture of an electronic device (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), and vibration identification related functions (such as pedometer, tapping); the sensors 705 may also include fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, thermometers, infrared sensors, etc., which are not described in detail herein.

The display unit 706 is used to display information input by the user or information provided to the user. The Display unit 706 may include a Display panel 7061, and the Display panel 7061 may be configured in the form of a Liquid Crystal Display (LCD), an Organic Light-Emitting Diode (OLED), or the like.

The user input unit 707 may be used to receive input numeric or character information and generate key signal inputs related to user settings and function control of the electronic device. Specifically, the user input unit 707 includes a touch panel 7071 and other input devices 7072. The touch panel 7071, also referred to as a touch screen, may collect touch operations by a user on or near the touch panel 7071 (e.g., operations by a user on or near the touch panel 7071 using any suitable object or accessory such as a finger, a stylus, etc.). The touch panel 7071 may include two parts of a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts the touch information into touch point coordinates, sends the touch point coordinates to the processor 710, receives a command from the processor 710, and executes the command. In addition, the touch panel 7071 can be implemented by various types such as a resistive type, a capacitive type, an infrared ray, and a surface acoustic wave. The user input unit 707 may include other input devices 7072 in addition to the touch panel 7071. Specifically, the other input devices 7072 may include, but are not limited to, a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, and a joystick, which are not described herein again.

Further, the touch panel 7071 may be overlaid on the display panel 7061, and when the touch panel 7071 detects a touch operation on or near the touch panel 7071, the touch operation is transmitted to the processor 710 to determine the type of the touch event, and then the processor 710 provides a corresponding visual output on the display panel 7061 according to the type of the touch event. Although the touch panel 7071 and the display panel 7061 are shown in fig. 7 as two separate components to implement the input and output functions of the electronic device, in some embodiments, the touch panel 7071 and the display panel 7061 may be integrated to implement the input and output functions of the electronic device, which is not limited herein.

The interface unit 708 is an interface for connecting an external device to the electronic apparatus 700. For example, the external device may include a wired or wireless headset port, an external power supply (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device having an identification module, an audio input/output (I/O) port, a video I/O port, an earphone port, and the like. The interface unit 708 may be used to receive input (e.g., data information, power, etc.) from an external device and transmit the received input to one or more elements within the electronic apparatus 700 or may be used to transmit data between the electronic apparatus 700 and the external device.

The memory 709 may be used to store software programs as well as various data. The memory 709 may mainly include a program storage area and a data storage area, where the program storage area may store an operating system, an application program (such as a sound playing function, an image playing function, etc.) required by at least one function, and the like; the storage data area may store data (such as audio data, a phonebook, etc.) created according to the use of the cellular phone, and the like. Further, the memory 709 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.

The processor 710 is a control center of the electronic device, connects various parts of the whole electronic device by using various interfaces and lines, and performs various functions of the electronic device and processes data by operating or executing software programs and/or modules stored in the memory 709 and calling data stored in the memory 709, thereby performing overall monitoring of the electronic device. Processor 710 may include one or more processing units; preferably, the processor 710 may integrate an application processor, which mainly handles operating systems, user interfaces, application programs, etc., and a modem processor, which mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into processor 710.

The electronic device 700 may further include a power supply 711 (e.g., a battery) for providing power to the various components, and preferably, the power supply 711 may be logically coupled to the processor 710 via a power management system, such that functions of managing charging, discharging, and power consumption are performed via the power management system.

Preferably, an embodiment of the present invention further provides an electronic device, which includes a processor 710, a memory 709, and a computer program stored in the memory 709 and capable of running on the processor 710, where the computer program, when executed by the processor 710, implements each process of the data processing method embodiment, and can achieve the same technical effect, and in order to avoid repetition, the details are not repeated here.

Example four

The embodiment of the present invention further provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program implements each process of the data processing method embodiment, and can achieve the same technical effect, and in order to avoid repetition, the detailed description is omitted here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.

Embodiments of the present invention provide a computer-readable storage medium, wherein a pre-constructed client representation frame, client representation components required for generating a client representation corresponding to each service, and sub-database operation interfaces of the client representation components are stored in a database of a server, so that when a client representation generation request for triggering generation of a target client representation corresponding to a target service is received, each target client representation component required for generating a target client representation, each sub-database operation interface corresponding to each target client representation component, and the pre-constructed client representation frame are obtained from the database of the server according to the request, then each obtained target client representation component is rendered on the client representation frame, and each rendered target client representation component is associated with each sub-database operation interface, the target customer portrait corresponding to the target service is generated, so that the problem that in the related art, all customer information required by generating the customer portrait can be acquired only by switching back and forth in different databases is solved, the time required by acquiring the customer information is reduced, and the generation efficiency of the customer portrait is improved.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement the information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include transitory computer readable media (transient media) such as modulated data signals and carrier waves.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

The above description is only an example of the present invention, and is not intended to limit the present invention. Various modifications and alterations to this invention will become apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the scope of the claims of the present invention.

Claims

1. A method of generating a client representation, the method comprising:

receiving a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request comprises the identification information of the target service;

responding to the client portrait generation request, and acquiring each target client portrait component required for generating the target client portrait, each sub-database operation interface corresponding to each target client portrait component and a pre-constructed client portrait frame from a database of a server according to the identification information of the target service; the database of the server comprises a pre-constructed client portrait frame, a pre-constructed set of client portrait assemblies under each service and each sub-database operation interface corresponding to each client portrait assembly;

and rendering each acquired target client representation component on the client representation frame, and associating each rendered target client representation component with each sub-database operation interface to generate the target client representation.

2. The method of claim 1, wherein prior to obtaining, from a database of a server, each target client representation component required to generate the target client representation, each sub-database operation interface corresponding to the each target client representation component, and a pre-built client representation framework based on the identification information of the target service, the method further comprises:

respectively obtaining various client information required for generating client images from various sub-databases storing client information corresponding to various services;

respectively packaging the obtained various client information into various client portrait assemblies corresponding to the various client information, and taking a database operation interface of each sub-database as a sub-database operation interface of each client portrait assembly;

and storing the set formed by the various client representation components and the sub-data operation interfaces of the various client representation components into a database of the server.

3. The method of claim 1, wherein obtaining, from a database of a server, each target client representation component required to generate the target client representation, each sub-database operation interface corresponding to each target client representation component, and a pre-built client representation framework based on the identification information of the target service comprises:

acquiring each target customer portrait component from the database of the server according to the identification information of the target service and a preset mapping relation, wherein each sub-database operation interface corresponding to each target customer portrait component; the mapping relation comprises a service, a client portrait component required for generating a client portrait corresponding to the service and a relation between sub-database operation interfaces of the client portrait component;

obtaining the pre-built client representation framework from the database of the server.

4. The method of claim 3, wherein obtaining, from a database of a server, each target client representation component required to generate the target client representation, each sub-database operation interface corresponding to each target client representation component, and a pre-built client representation framework based on the identification information of the target service comprises:

acquiring component identifications of the target customer portrait components matched with the target service from the database of the server through a preset first script according to the identification information and the mapping relation of the target service;

acquiring each target customer portrait component matched with the component identifier and each sub-database operation interface corresponding to each target customer portrait component;

and acquiring the pre-constructed client portrait frame from the database of the server through presetting a second script.

5. The method of claim 1, wherein rendering the acquired target customer representation components on the customer representation frame comprises:

configuring location information for each of said target client representation components separately to determine the location of each of said target client representation components within said client representation frame;

rendering each of the retrieved target client representation components on the client representation frame in accordance with the location information for each of the target client representation components.

6. The method of claim 1, wherein if the target client representation includes a client tag of a target client, after rendering the acquired target client representation components on the client representation frame and associating the rendered target client representation components with the sub-database operations interfaces to generate the target client representation, the method further comprises:

and classifying the target customer according to the customer label of the target customer.

7. The method of claim 1, wherein after rendering the retrieved target client representation components on the client representation frame and associating the rendered target client representation components with the sub-database operation interfaces to generate the target client representation, the method further comprises:

receiving an adjustment operation instruction aiming at each target client portrait component;

8. An apparatus for generating a client representation, the apparatus comprising:

a receiving module for receiving a client representation generation request for triggering generation of a target client representation corresponding to a target service; wherein, the client portrait generation request comprises the identification information of the target service;

an obtaining module, configured to respond to the client representation generation request, and according to the identification information of the target service, obtain, from a database of a server, each target client representation component required for generating the target client representation, each sub-database operation interface corresponding to each target client representation component, and a client representation frame constructed in advance; the database of the server comprises a pre-constructed client portrait frame, a pre-constructed set of client portrait assemblies under each service and each sub-database operation interface corresponding to each client portrait assembly;

and the processing module is used for rendering the acquired target client portrait components on the client portrait frame, associating the rendered target client portrait components with the sub-database operation interfaces and generating the target client portrait.

9. An electronic device comprising a processor, a memory, and a computer program stored on the memory and executable on the processor, the computer program, when executed by the processor, implementing the steps of the method of generating a client representation as claimed in any one of claims 1 to 7.

10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of a method of generating a client representation as claimed in any one of claims 1 to 7.