CN111696671A - Intelligent follow-up system and method adopting voice interaction mode between user and household robot - Google Patents
Intelligent follow-up system and method adopting voice interaction mode between user and household robot Download PDFInfo
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- CN111696671A CN111696671A CN201910190954.6A CN201910190954A CN111696671A CN 111696671 A CN111696671 A CN 111696671A CN 201910190954 A CN201910190954 A CN 201910190954A CN 111696671 A CN111696671 A CN 111696671A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/30—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indices; for individual health risk assessment
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
- H04L12/2816—Controlling appliance services of a home automation network by calling their functionalities
- H04L12/282—Controlling appliance services of a home automation network by calling their functionalities based on user interaction within the home
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
Abstract
The invention relates to an intelligent follow-up system and method adopting a voice interaction mode between a user and a household robot, which is characterized in that: the system includes hospital's backstage module, the subscriber unit, robot at home, and robot backstage module, wherein realize two-way information interaction between subscriber unit and the hospital backstage module, realize two-way information interaction between hospital's backstage module and the robot backstage module, realize two-way information interaction between robot backstage module and the robot at home, realize two-way information interaction through pronunciation between subscriber unit and the robot at home, be convenient for use inside the family at home, not restricted by time and weather, high convenience and fastness, can effectively realize the information interaction between user and the hospital, and then guarantee that the follow-up visit is timely, the feedback is effective, the data is accurate.
Description
Technical Field
The invention relates to the technical field of community and home follow-up, in particular to an intelligent follow-up system and method adopting a voice interaction mode between a user and a home robot.
Background
With the increasing aging of population, the chronic diseases of many patients are stable for a long time, and the illness state can be stably controlled by taking the medicine properly under the existing conditions. The patients need to go to the hospital every week for queuing and registration, queuing for treatment, queuing for payment and queuing for taking medicine, which wastes the energy and time of the patients, wastes a large amount of public resources of the hospital and causes the congestion and disorder of the outpatient treatment order.
On the other hand, common diseases such as cold, fever, diarrhea, cough, rhinorrhea and the like frequently occur in season change every spring and autumn, many diseases can be cured by taking medicines and taking a rest at home only by one diagnosis of a doctor, and then the patient goes to a hospital for medical condition follow-up visit, and the patient goes to the hospital for re-diagnosis at regular intervals, so that the energy and time of the patient are wasted, and a large amount of public resources of the hospital are wasted.
Therefore, it is highly desirable to provide an intelligent follow-up system and method which are convenient for the use in the user community, especially in the home, free from the time and weather restrictions, convenient and fast, and capable of effectively realizing accurate information interaction and follow-up between the user and the hospital.
Disclosure of Invention
The technical scheme adopted by the invention for solving the corresponding technical problems is as follows:
the utility model provides an adopt voice interaction's intelligent follow-up system between user and the robot at home which characterized in that: the system includes hospital's backstage module, subscriber unit, at home robot and robot backstage module, wherein subscriber unit and at home robot set up in user's family, hospital's backstage module sets up in the hospital, robot backstage module sets up in robot cloud service center, just subscriber unit with realize the mutual of two-way information between the hospital's backstage module, hospital's backstage module with realize the mutual of two-way information between the robot backstage module, robot backstage module with realize the mutual of two-way information between the at home robot, subscriber unit with realize the mutual of two-way information through pronunciation between the at home robot.
Further, the invention also provides an intelligent follow-up method between the user and the household robot in a voice interaction mode, which is characterized in that: the method comprises the following steps:
(1) filling out the discharge diagnosis of the user in an electronic medical record system by the medical doctor of the user, and submitting the personal electronic medical record of the user to a hospital background module;
(2) the hospital background synchronously sends the user personal electronic medical record to the robot background module while receiving the user personal electronic medical record;
(3) the hospital background determines a follow-up visit period suitable for the user according to the personal health information of the user recorded on the personal electronic medical record of the user;
(4) the hospital background sends the determined follow-up visit period suitable for the user to the robot background module;
(5) the robot background module generates a follow-up form corresponding to a follow-up period according to the received follow-up period suitable for the user;
(6) the robot background module sends the follow-up form to the household robot;
(7) after receiving the follow-up form, the household robot sends out a light ray prompt;
(8) the user wakes up the household robot to enable the household robot to be in a normal working state;
(9) the household robot broadcasts follow-up visit requests to users through voice;
(10) the user determines whether to accept the follow-up form request within the preset time through the user unit, if so, the next step is carried out, and if not, the step (7) is carried out again;
(11) the information input on the follow-up form is realized one by one through voice interaction between the user and the home robot;
(12) in the process of realizing information entry on the follow-up form item by item through voice interaction between a user and the home robot, the home robot detects whether the information entry is not finished when the user exceeds the preset time, if so, the step (11) is carried out, and if not, the next step is carried out;
(13) the household robot detects whether all the information on the follow-up form is recorded completely, if so, the next step is carried out, and if not, the step (11) is carried out;
(14) the information input is completed, the household robot transmits the input information on the follow-up visit form for the user to the robot background module, and the robot background module sends the input information to the hospital background module after finishing the preliminary examination of the input information.
Further, in the step (1), the user unit is disposed in a smart phone, a smart bracelet, a smart watch, a tablet device, or a computer of the user.
Further, the follow-up period of the user in the step (3) is any one of 7 days, 30 days, 3 months and 1 year.
Further, a 7-day follow-up form, a 30-day follow-up form, a 3-month follow-up form, or a 1-year follow-up form corresponding to the follow-up period is generated in the step (5).
Further, the light ray prompting mode in the step (7) is a light flashing prompting mode or an indicator light prompting mode.
Further, in the step (8), the user wakes up the home robot by means of voice or a manual button so that the home robot is in a normal working state.
Further, the preset time in the step (10) is 2-3 min.
Further, the preset time in the step (12) is 3-5 min.
Further, when the home robot detects whether all the information on the follow-up form is recorded in the step (13), the home robot detects whether all the information on the follow-up form is recorded in a reverse order to the step (12) one by one.
The invention has the advantages that;
(1) the household information interaction system is convenient to use at home, free of time and weather limitation, convenient and fast, and capable of effectively achieving information interaction between a user and a hospital, and further guarantees follow-up visit to be timely, feedback to be effective and data to be accurate.
(2) The follow-up visit period of the user can be determined according to the personal electronic medical record of the user sent by the user, so that on one hand, the follow-up visit period is determined according to the actual physical condition of the user, the follow-up visit is timely and in place, the daily life emotion of the user cannot be influenced due to too frequent follow-up visit frequency, on the other hand, the follow-up visit form corresponding to the follow-up visit period is further determined according to the follow-up visit period, the number of information items to be collected on the follow-up visit form at each time is adjusted according to the follow-up visit frequency, the higher the frequency is, the fewer the number of items is, the lower the frequency is, the more the number of items.
(3) Receive the follow-up form through light suggestion house robot, the suggestion is obvious and duration is long, simultaneously because there is not more obvious voice prompt, and then reduces the mood fluctuation that brings for the user when having light suggestion and voice prompt simultaneously and change to influence user's health recovery situation.
(4) The method includes the steps that information entry on a follow-up form is firstly achieved one by one through voice interaction between a user and a home robot, the home robot detects whether all information on the follow-up form is entered or not, the opposite sequence is adopted to detect whether all information on the follow-up form is entered or not one by one, and because in the whole process of information entry under the general condition, information entry behind the sequence is more difficult to complete than information entry ahead the sequence within preset time, detection can be preferentially carried out on information entry behind the sequence during detection, once information entry is found to be incomplete, the detection result is judged that all information on the follow-up form is not entered completely, detection time is saved, and waste is avoided.
Drawings
FIG. 1 is a schematic structural diagram of an intelligent follow-up system using voice interaction between a user and a home robot according to the present invention;
fig. 2 is a flowchart illustrating steps of an intelligent follow-up method using voice interaction between a user and a home robot according to the present invention.
Detailed Description
The present invention will now be described in further detail with reference to the accompanying drawings. These drawings are simplified schematic views illustrating only the basic structure of the present invention in a schematic manner, and thus show only the constitution related to the present invention.
As shown in fig. 1-2, an intelligent follow-up system with voice interaction mode for a user and a household robot, the system comprises a hospital background module, a user unit, the household robot and a robot background module, wherein the user unit and the household robot are arranged in a user family, the hospital background module is arranged in a hospital, the robot background module is arranged in a robot cloud service center, bidirectional information interaction is realized between the user unit and the hospital background module, bidirectional information interaction is realized between the hospital background module and the robot background module, bidirectional information interaction is realized between the robot background module and the household robot, and bidirectional information interaction is realized between the user unit and the household robot through voice.
Specifically, the invention further provides an intelligent follow-up method for the user and the household robot in a voice interaction mode, the intelligent follow-up method is convenient to use in the household, is not limited by time and weather, is convenient and quick, and can effectively achieve information interaction between the user and the hospital, so that follow-up is timely, feedback is effective, and data is accurate.
The method comprises the following steps:
(1) filling out the discharge diagnosis of the user in an electronic medical record system by the medical doctor of the user, and submitting the personal electronic medical record of the user to a hospital background module;
(2) the hospital background synchronously sends the user personal electronic medical record to the robot background module while receiving the user personal electronic medical record;
(3) the hospital background determines the follow-up visit period suitable for the user according to the personal health information of the user recorded on the personal electronic medical record of the user, so that the follow-up visit period can be determined according to the actual physical condition of the user, the follow-up visit is timely and in place, and the influence on the daily life emotion of the user due to too frequent follow-up visits is avoided;
(4) the hospital background sends the determined follow-up visit period suitable for the user to the robot background module;
(5) the robot background module generates a follow-up visit form corresponding to a follow-up visit period according to the received follow-up visit period suitable for the user, so that the number of information items to be acquired on the follow-up visit form at each time is adjusted according to the follow-up visit frequency, the higher the frequency is, the fewer the number of items is, the lower the frequency is, the more the number of items is, and the completeness, timeliness and effectiveness of information input at each time are guaranteed;
(6) the robot background module sends the follow-up form to the household robot;
(7) the household robot sends out a light prompt after receiving the follow-up form, the household robot is prompted by the light to receive the follow-up form, the prompt is obvious and long in duration, and meanwhile, due to the fact that no more obvious sound prompt exists, the fluctuation of emotion brought to the user when the light prompt and the sound prompt exist at the same time is reduced, and therefore the health recovery condition of the user is influenced;
(8) the user wakes up the household robot to enable the household robot to be in a normal working state, and when the household robot is not woken up, the household robot is in a standby state, so that the electric power of the household robot is saved, and the household robot is prevented from being in an unexpected position under the instruction of a non-user;
(9) the household robot broadcasts follow-up visit requests to users through voice;
(10) the user determines whether to accept the follow-up form request within the preset time through the user unit, if so, the next step is carried out, and if not, the step (7) is carried out again;
(11) the information input on the follow-up form is realized one by one through voice interaction between the user and the home robot;
(12) in the process of realizing information entry on the follow-up form item by item through voice interaction between a user and the home robot, the home robot detects whether the information entry is not finished when the user exceeds the preset time, if so, the step (11) is carried out, and if not, the next step is carried out;
(13) the household robot detects whether all the information on the follow-up form is recorded completely, if so, the next step is carried out, and if not, the step (11) is carried out;
(14) the information input is completed, the household robot transmits the input information on the follow-up form aiming at the user to the robot background module, and the robot background module completes the preliminary check on the input information to ensure the completeness of the input information and then sends the input information to the hospital background module.
Specifically, in step (1), the user unit is arranged in a smart phone, a smart bracelet, a smart watch, a tablet device or a computer of the user, so that the user can conveniently operate the household robot at home.
Specifically, in step (3), the follow-up period of the user is any one of 7 days, 30 days, 3 months and 1 year, so that different follow-up periods are selected and set according to the health condition information of the user, as a further preference, the follow-up period of the user in step (3) may be any other arbitrary time, for example, the follow-up period may be selected to be any one of 7 days, 30 days and 3 months in the 1 st year of 5 years, and the follow-up period may be set to be 1 year in every 1 year of 2 to 5 years of 5 years.
Specifically, the 7-day follow-up form, the 30-day follow-up form, the 3-month follow-up form, or the 1-year follow-up form corresponding to the follow-up period is generated in step (5) to correspond to the corresponding follow-up period, and as a further preference, the follow-up form corresponding to the follow-up period generated in step (5) may also be a follow-up form of any other time period.
Specifically, the light ray prompting mode in the step (7) is a light flashing prompting mode or an indicator light prompting mode, so that the prompting is obvious and long in duration, the fluctuation of emotion brought to the user when the light ray prompting mode and the voice prompting mode exist simultaneously is reduced, and the health recovery condition of the user is guaranteed.
Specifically, in the step (8), the user wakes up the home robot in a voice or manual button mode so that the home robot is in a normal working state, when the home robot is not woken up, the home robot is in a standby state, the electric power of the robot is saved, meanwhile, the home robot is prevented from being in an unexpected position under an instruction of a non-user, the home robot is woken up conveniently and quickly in a voice mode without a closer distance between the user and the home robot, and the wake-up effect is stable and effective in a manual button mode.
Specifically, the preset time in the step (10) is 2-3 min, so that whether the user receives the follow-up application or not is determined in a short time, and therefore the electricity utilization efficiency of the household robot is guaranteed.
Specifically, the preset time in the step (12) is 3-5 min, so that the whole process of information input is guaranteed to be completed in a short time, and therefore the electricity utilization efficiency of the household robot is guaranteed.
Specifically, in the step (13), when the home robot detects that all information on the follow-up form is recorded, the opposite sequence to the step (12) is adopted to detect that whether all information on the follow-up form is recorded, the user and the home robot firstly realize the information recording on the follow-up form one by one through voice interaction, when the home robot detects that all information on the follow-up form is recorded, the opposite sequence is adopted to detect that all information on the follow-up form is recorded one by one, because in the whole process of information recording under the general condition, the information recording on the back in the preset time is more difficult to be finished than the information recording on the front in the preset time, the detection can be preferentially carried out on the information recording on the back in the detection, and once the detection result is found that all information on the follow-up form is not completely recorded, thereby saving detection time and avoiding waste.
In light of the foregoing description of the preferred embodiment of the present invention, many modifications and variations will be apparent to those skilled in the art without departing from the spirit and scope of the invention. The technical scope of the present invention is not limited to the content of the specification, and must be determined according to the scope of the claims.
Claims (10)
1. The utility model provides an adopt voice interaction's intelligent follow-up system between user and the robot at home which characterized in that: the system includes hospital's backstage module, subscriber unit, at home robot and robot backstage module, wherein subscriber unit and at home robot set up in user's family, hospital's backstage module sets up in the hospital, robot backstage module sets up in robot cloud service center, just subscriber unit with realize the mutual of two-way information between the hospital's backstage module, hospital's backstage module with realize the mutual of two-way information between the robot backstage module, robot backstage module with realize the mutual of two-way information between the at home robot, subscriber unit with realize the mutual of two-way information through pronunciation between the at home robot.
2. An intelligent follow-up method adopting a voice interaction mode between a user and a household robot is characterized in that: the method comprises the following steps:
(1) filling out the discharge diagnosis of the user in an electronic medical record system by the medical doctor of the user, and submitting the personal electronic medical record of the user to a hospital background module;
(2) the hospital background synchronously sends the user personal electronic medical record to the robot background module while receiving the user personal electronic medical record;
(3) the hospital background determines a follow-up visit period suitable for the user according to the personal health information of the user recorded on the personal electronic medical record of the user;
(4) the hospital background sends the determined follow-up visit period suitable for the user to the robot background module;
(5) the robot background module generates a follow-up form corresponding to a follow-up period according to the received follow-up period suitable for the user;
(6) the robot background module sends the follow-up form to the household robot;
(7) after receiving the follow-up form, the household robot sends out a light ray prompt;
(8) the user wakes up the household robot to enable the household robot to be in a normal working state;
(9) the household robot broadcasts follow-up visit requests to users through voice;
(10) the user determines whether to accept the follow-up form request within the preset time through the user unit, if so, the next step is carried out, and if not, the step (7) is carried out again;
(11) the information input on the follow-up form is realized one by one through voice interaction between the user and the home robot;
(12) in the process of realizing information entry on the follow-up form item by item through voice interaction between a user and the home robot, the home robot detects whether the information entry is not finished when the user exceeds the preset time, if so, the step (11) is carried out, and if not, the next step is carried out;
(13) the household robot detects whether all the information on the follow-up form is recorded completely, if so, the next step is carried out, and if not, the step (11) is carried out;
(14) the information input is completed, the household robot transmits the input information on the follow-up visit form for the user to the robot background module, and the robot background module sends the input information to the hospital background module after finishing the preliminary examination of the input information.
3. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: and (2) the user unit in the step (1) is arranged in a smart phone, a smart bracelet, a smart watch, a tablet device or a computer of the user.
4. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: the follow-up period of the user in the step (3) is any one of 7 days, 30 days, 3 months and 1 year.
5. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: and (5) generating a 7-day follow-up form, a 30-day follow-up form, a 3-month follow-up form or a 1-year follow-up form corresponding to the follow-up period.
6. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: and (4) selecting a light flashing prompting mode or an indicator light prompting mode as the light prompting mode in the step (7).
7. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: and (8) the user wakes up the household robot in a voice or manual button mode so as to enable the household robot to be in a normal working state.
8. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: the preset time in the step (10) is 2-3 min.
9. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: the preset time in the step (12) is 3-5 min.
10. The intelligent follow-up method based on voice interaction between the user and the household robot as claimed in claim 2, wherein: and (3) when the home robot detects whether all the information on the follow-up form is recorded, detecting whether all the information on the follow-up form is recorded one by one in a sequence opposite to the sequence in the step (12).
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2022070751A1 (en) * | 2020-09-29 | 2022-04-07 | ソニーグループ株式会社 | Information processing device, information processing system, information processing method, and information processing program |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2022070751A1 (en) * | 2020-09-29 | 2022-04-07 | ソニーグループ株式会社 | Information processing device, information processing system, information processing method, and information processing program |
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Application publication date: 20200922 |