CN111695956A - Intelligent service management method and system for automobile leasing platform and electronic equipment - Google Patents
Intelligent service management method and system for automobile leasing platform and electronic equipment Download PDFInfo
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0645—Rental transactions; Leasing transactions
Abstract
The invention provides an intelligent service management method for a car rental platform, which comprises the following steps: the position of a user in the vehicle using process is positioned in real time; monitoring the driving mileage and the vehicle speed per hour in the vehicle using process; setting early warning rules, wherein the early warning rules comprise speed per hour early warning rules; judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if not, continuing to monitor; if the rule is violated, executing the next step; and carrying out early warning reminding on the user. According to the method, the vehicle using of the user is monitored and early-warning and reminding are carried out in real time by setting the early-warning rule, so that the accident risk is reduced, the safety of the user is ensured, and the vehicle renting experience of the user can be further improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to an intelligent service management method and system for a car rental platform and electronic equipment.
Background
With the development of mobile internet technology, more and more families and individuals no longer require to own automobiles for a long time due to changes of working environments and labor modes, but use various automobiles in a 'call-for-the-moment' mode, so that service requirements of renting automobiles are provided to automobile renting companies when necessary, and the mobile internet technology becomes widely accepted and accepted behaviors and choices of the public. Driven by the strong social demand, the automobile leasing market has an unprecedented prosperous scene. However, the probability of violation of regulations during the car using process of the user is higher and higher, which brings certain trouble to the merchant and the user and influences the car renting experience.
Therefore, in long-term research and development, the inventor has made a lot of research on the violation during car rental, and has proposed an intelligent service management method and system for car rental platform to solve one of the above technical problems.
Disclosure of Invention
The invention aims to provide an intelligent service management method, an intelligent service management system and electronic equipment for a car rental platform, which can solve at least one technical problem mentioned above. The specific scheme is as follows:
according to the specific implementation mode of the invention, in a first aspect, the invention provides an intelligent service management method for a car rental platform, which comprises the following steps: the position of a user in the vehicle using process is positioned in real time; monitoring the driving mileage and the vehicle speed per hour in the vehicle using process; setting early warning rules, wherein the early warning rules comprise speed per hour early warning rules; judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if not, continuing to monitor; if the rule is violated, executing the next step; and carrying out early warning reminding on the user.
According to a second aspect of the present invention, there is provided an intelligent service management system for a car rental platform, comprising: the positioning module is used for positioning the position of the user in the car using process in real time; the monitoring module is used for monitoring the driving mileage and the vehicle speed per hour in the vehicle using process; the early warning system comprises a setting module, a warning module and a warning module, wherein the setting module is used for setting early warning rules which comprise speed per hour early warning rules; the judging module is used for judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if the user violates the rule, continuing monitoring; if the rule is violated, executing; and the early warning module is used for carrying out early warning reminding on the user.
According to a third aspect of the present invention, there is provided an electronic apparatus including: one or more processors; a storage device for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the intelligent service management method for a car rental platform as described in any one of the above.
Compared with the prior art, the technical scheme of the embodiment of the invention has the advantages that the vehicle utilization of the user is monitored and early-warning reminding is carried out in real time by setting the early-warning rule, so that the accident risk is reduced, and the safety of the user is ensured; and the car renting experience of the user can be further improved.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention. It is obvious that the drawings in the following description are only some embodiments of the invention, and that for a person skilled in the art, other drawings can be derived from them without inventive effort. In the drawings:
FIG. 1 shows a flow diagram of an intelligent service management method for a car rental platform, according to an embodiment of the invention;
FIG. 2 is a flowchart illustrating a method for pushing ambient weather and traffic information to a user during a vehicle using process according to an embodiment of the present invention;
FIG. 3 is a flow chart illustrating a method for pushing a surrounding vehicle service point to a user during a vehicle use according to an embodiment of the present invention;
FIG. 4 is a schematic structural diagram of a smart service management system for a car rental platform according to an embodiment of the present invention;
fig. 5 shows a schematic diagram of an electronic device connection structure according to an embodiment of the invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the present invention will be described in further detail with reference to the accompanying drawings, and it is apparent that the described embodiments are only a part of the embodiments of the present invention, not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terminology used in the embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the examples of the present invention and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise, and "a plurality" typically includes at least two.
It should be understood that the term "and/or" as used herein is merely one type of association that describes an associated object, meaning that three relationships may exist, e.g., a and/or B may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter related objects are in an "or" relationship.
It should be understood that although the terms first, second, third, etc. may be used to describe … … in embodiments of the present invention, these … … should not be limited to these terms. These terms are used only to distinguish … …. For example, the first … … can also be referred to as the second … … and similarly the second … … can also be referred to as the first … … without departing from the scope of embodiments of the present invention.
The words "if", as used herein, may be interpreted as "at … …" or "at … …" or "in response to a determination" or "in response to a detection", depending on the context. Similarly, the phrases "if determined" or "if detected (a stated condition or event)" may be interpreted as "when determined" or "in response to a determination" or "when detected (a stated condition or event)" or "in response to a detection (a stated condition or event)", depending on the context.
It is also noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that an article or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such article or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in the article or device in which the element is included.
Alternative embodiments of the present invention are described in detail below with reference to the accompanying drawings.
Example 1
Referring to fig. 1, an embodiment of the present invention provides an intelligent service management method for a car rental platform, which specifically includes the following steps:
and S11, positioning the position of the user in the vehicle using process in real time.
In this step, since each rental car is equipped with a GPS positioning device, the GPS positioning device reports the position of the car to the server in real time. In addition, if the mobile phone of the user is networked, the mobile phone can be positioned in real time through the mobile phone app.
And S12, monitoring the driving mileage and the vehicle speed per hour in the vehicle using process.
In this step, the specific process of monitoring includes: the automobile leasing platform CAN send a monitoring request instruction to a vehicle where a user is located, the vehicle sends a control message through a CAN bus after obtaining the control instruction and realizes control over the vehicle, and finally an operation result is fed back to the automobile leasing platform. And the monitoring request is used for monitoring the driving mileage and the speed per hour of the vehicle.
The driving mileage is calculated through the positioning information, and the vehicle speed per hour is calculated through the driving mileage and the driving time. For example, the user positions are collected every 10 seconds in the monitoring process, and the straight-line distance of the two positions is calculated according to the two user positions before and after 10 seconds, so that the driving mileage can be known; the average speed per second can be calculated from the linear distance and time.
And S13, setting early warning rules, wherein the early warning rules comprise speed per hour early warning rules.
In this step, the early warning rule is used as a basis for determining violation. The speed per hour early warning rule comprises that when the speed per hour of the vehicle exceeds a speed per hour early warning threshold value, the vehicle is considered as a violation of a user. The speed per hour early warning threshold value can be set by the platform, the specific numerical value is not limited, and the speed per hour early warning threshold value is only smaller than the maximum speed limit calibrated by a road bureau. In this embodiment, the speed-per-hour early warning rule includes that when the speed-per-hour of the vehicle exceeds 80 kilometers, the vehicle is considered as a violation of the user.
Further, the speed per hour early warning rule comprises a driving range early warning rule, and the driving range early warning rule comprises that when the vehicle drives beyond a center square early warning range, the vehicle is considered as a violation of a user. Preferably, the location center is a user vehicle starting location. The early warning range can be set by the platform according to the actual condition, and is not limited herein. In this embodiment, the user violation is determined by taking the wuluqie as the center and taking the range exceeding the square circle by 1000 km.
And S14, judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if so, executing the operation.
In the step, the vehicle speed per hour monitored in the step S12 is matched with a speed per hour early warning rule, so as to determine whether the vehicle is overspeed, if overspeed is exceeded, it indicates that the user is out of compliance, and at this time, an early warning prompt needs to be performed on the user; if the vehicle does not overspeed, the speed per hour and the driving mileage in the vehicle using process are continuously monitored.
And further, matching the monitored vehicle mileage with the driving range early warning rule, judging whether the driving mileage exceeds the early warning range, if not, continuing to monitor the vehicle mileage, and if the driving mileage exceeds the early warning range, indicating that the user violates the rule, and at the moment, carrying out early warning and reminding on the user.
And S15, carrying out early warning reminding on the user.
In this step, the manner of the early warning reminding is not limited, as long as the user can know that the user has illegal operation. Preferably, the early warning reminding mode comprises short message reminding and voice reminding.
Further, the intelligent service management method for the automobile leasing platform further comprises the step of pushing weather and road condition information of the position where the intelligent service management method is located to the user. Referring to fig. 2, the method for pushing weather and traffic information specifically includes:
s21, positioning the position of the user in real time;
s22, communicating with the weather bureau and the traffic bureau to obtain the weather and road condition information of the position of the user;
and S23, timely pushing the weather and road condition information to the user. The pushing mode is not limited, and the pushing mode can be short message pushing, voice reminding and the like.
Further, the intelligent service management method for the automobile leasing platform further comprises the step of pushing vehicle service points around the position where the intelligent service management method is located to the user. Referring to fig. 3, the method for pushing a vehicle service point specifically includes:
s31, positioning the position of the user in real time;
s32, communicating with the vehicle service points information of the automobile leasing platform to obtain the vehicle service points around the position where the user belongs;
and S33, pushing the vehicle service point to a user. The pushing mode is not limited, and the pushing mode can be short message pushing, voice reminding and the like.
According to the intelligent service management method for the automobile leasing platform, provided by the embodiment of the invention, the automobile using of the user is monitored and early-warned in real time by setting the early-warning rule, so that the accident risk is reduced, and the safety of the user is ensured; in addition, peripheral services such as weather and road condition information and vehicle maintenance point information can be provided for the user, and vehicle renting experience of the user is improved.
Example 2
Referring to fig. 4, an embodiment of the present invention provides an intelligent service management system 40 for a car rental platform, where the system 40 includes: the positioning module 41 is used for positioning the position of the user in the car using process in real time; the monitoring module 42 is used for monitoring the driving mileage and the vehicle speed per hour in the vehicle using process; a setting module 43, configured to set an early warning rule, where the early warning rule includes a speed-per-hour early warning rule; the judging module 44 is configured to judge whether the user violates the rule in the vehicle using process according to the early warning rule, and if the user violates the rule, continue monitoring; if the rule is violated, executing; and the early warning module 45 is used for carrying out early warning reminding on the user.
The positioning module 41 positions the user position by using a GPS positioning method. Specifically, each rental vehicle is provided with a GPS positioning device, and the GPS positioning device reports the position of the vehicle to the server in real time. In addition, if the mobile phone of the user is networked, the mobile phone can be positioned in real time through the mobile phone app.
The specific monitoring process of the monitoring module 42 is as follows: the automobile leasing platform CAN send a monitoring request instruction to a vehicle where a user is located, the vehicle sends a control message through a CAN bus after obtaining the control instruction and realizes control over the vehicle, and finally an operation result is fed back to the automobile leasing platform. And the monitoring request is used for monitoring the driving mileage and the speed per hour of the vehicle.
The driving mileage is calculated through the positioning information, and the vehicle speed per hour is calculated through the driving mileage and the driving time. For example, the user positions are collected every 10 seconds in the monitoring process, and the straight-line distance of the two positions is calculated according to the two user positions before and after 10 seconds, so that the driving mileage can be known; the average speed per second can be calculated from the linear distance and time.
The early warning rule set by the setting module 43 is used as a basis for judging violation. The speed per hour early warning rule comprises that when the speed per hour of the vehicle exceeds a speed per hour early warning threshold value, the vehicle is considered as a violation of a user. The speed per hour early warning threshold value can be set by the platform, the specific numerical value is not limited, and the speed per hour early warning threshold value is only smaller than the maximum speed limit calibrated by a road bureau. In this embodiment, the speed-per-hour early warning rule includes that when the speed-per-hour of the vehicle exceeds 80 kilometers, the vehicle is considered as a violation of the user.
Further, the early warning rules comprise driving range early warning rules, and the driving range early warning rules comprise that when the vehicle runs beyond a central square early warning range, the vehicle is considered as a violation of the user. Preferably, the location center is a user vehicle starting location. The early warning range can be set by the platform according to the actual condition, and is not limited herein. In this embodiment, the user violation is determined by taking the wuluqie as the center and taking the range exceeding the square circle by 1000 km.
The judging module 44 matches the vehicle speed per hour monitored in step S12 with the speed per hour early warning rule, so as to judge whether the vehicle is overspeed, if overspeed is exceeded, it indicates that the user is out of compliance, and at this time, it needs to perform early warning and reminding on the user; if the vehicle does not overspeed, the speed per hour and the driving mileage in the vehicle using process are continuously monitored.
Further, the determining module 44 matches the monitored vehicle mileage with the driving range early warning rule, determines whether the driving mileage exceeds the early warning range, continues to monitor the vehicle mileage if the driving mileage does not exceed the early warning range, and indicates that the user violates the rule if the driving mileage exceeds the early warning range, and at this time, needs to perform early warning and reminding on the user.
The early warning module 45 is not limited to the above-mentioned mode, as long as the user can know that the user has violated the operation. Preferably, the early warning reminding mode comprises short message reminding and voice reminding.
Further, the intelligent service management system 40 further includes an information pushing module 46, where the information pushing module 46 is configured to push weather and road condition information around the location and maintenance point information of surrounding vehicles to the user. Specifically, the pushing process of the information pushing module 46 includes: positioning the position of a user in real time; when weather and road condition information of the position where the user belongs is required to be acquired, the weather and road condition information is communicated with a weather bureau and a traffic bureau, and when peripheral vehicle maintenance point information is required, the weather and road condition information is communicated with vehicle maintenance point information of an automobile rental platform; and pushing the weather and road condition information and the vehicle maintenance point to the user in time. The pushing mode is not limited, and the pushing mode can be short message pushing, voice reminding and the like.
The intelligent service management system 40 for the automobile leasing platform provided by the embodiment of the invention monitors, warns and reminds users of automobiles in real time by setting a prewarning rule, reduces accident risks and ensures the safety of the users; in addition, peripheral services such as weather and road condition information and vehicle maintenance point information can be provided for the user, and vehicle renting experience of the user is improved.
Example 3
An embodiment of the present invention provides an electronic device, including: one or more processors; a storage device for storing one or more programs that, when executed by the one or more processors, cause the one or more processors to implement the method for tourist attraction recommendation for a car rental platform described above.
Referring now to FIG. 5, a block diagram of an electronic device 500 suitable for use in implementing embodiments of the present disclosure is shown. The terminal device in the embodiments of the present disclosure may include, but is not limited to, a mobile terminal such as a mobile phone, a notebook computer, a digital broadcast receiver, a PDA (personal digital assistant), a PAD (tablet computer), a PMP (portable multimedia player), a vehicle terminal (e.g., a car navigation terminal), and the like, and a stationary terminal such as a digital TV, a desktop computer, and the like. The electronic device shown in fig. 5 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present disclosure.
As shown in fig. 5, electronic device 500 may include a processing means (e.g., central processing unit, graphics processor, etc.) 501 that may perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)502 or a program loaded from a storage means 508 into a Random Access Memory (RAM) 503. In the RAM 503, various programs and data necessary for the operation of the electronic apparatus 500 are also stored. The processing device 501, the ROM 502, and the RAM 503 are connected to each other through a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.
Generally, the following devices may be connected to the I/O interface 505: input devices 506 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; output devices 507 including, for example, a Liquid Crystal Display (LCD), speakers, vibrators, and the like; storage devices 508 including, for example, magnetic tape, hard disk, etc.; and a communication device 509. The communication means 509 may allow the electronic device 500 to communicate with other devices wirelessly or by wire to exchange data. While fig. 5 illustrates an electronic device 500 having various means, it is to be understood that not all illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided.
In particular, according to an embodiment of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication means 509, or installed from the storage means 508, or installed from the ROM 502. The computer program performs the above-described functions defined in the methods of the embodiments of the present disclosure when executed by the processing device 501.
It should be noted that the computer readable medium in the present disclosure can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In contrast, in the present disclosure, a computer readable signal medium may comprise a propagated data signal with computer readable program code embodied therein, either in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, optical cables, RF (radio frequency), etc., or any suitable combination of the foregoing.
The computer readable medium may be embodied in the electronic device; or may exist separately without being assembled into the electronic device.
The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: acquiring at least two internet protocol addresses; sending a node evaluation request comprising the at least two internet protocol addresses to node evaluation equipment, wherein the node evaluation equipment selects the internet protocol addresses from the at least two internet protocol addresses and returns the internet protocol addresses; receiving an internet protocol address returned by the node evaluation equipment; wherein the obtained internet protocol address indicates an edge node in the content distribution network.
Alternatively, the computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: receiving a node evaluation request comprising at least two internet protocol addresses; selecting an internet protocol address from the at least two internet protocol addresses; returning the selected internet protocol address; wherein the received internet protocol address indicates an edge node in the content distribution network.
Computer program code for carrying out operations for aspects of the present disclosure may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in the embodiments of the present disclosure may be implemented by software or hardware. Where the name of a unit does not in some cases constitute a limitation of the unit itself, for example, the first retrieving unit may also be described as a "unit for retrieving at least two internet protocol addresses".
Claims (10)
1. An intelligent service management method for a car rental platform is characterized by comprising the following steps:
the position of a user in the vehicle using process is positioned in real time;
monitoring the driving mileage and the vehicle speed per hour in the vehicle using process;
setting early warning rules, wherein the early warning rules comprise speed per hour early warning rules;
judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if not, continuing to monitor; if the rule is violated, executing the next step;
and carrying out early warning reminding on the user.
2. The intelligent service management method according to claim 1, wherein the speed-per-hour warning rules include that a user violation is considered when the vehicle speed-per-hour exceeds a speed-per-hour warning threshold.
3. The intelligent service management method of claim 1, wherein the early warning rules further comprise driving range early warning rules.
4. The intelligent service management method according to claim 3, wherein the driving range warning rule comprises that when the vehicle drives beyond a central square warning range, the vehicle is considered as a user violation.
5. The intelligent service management method according to claim 1, further comprising pushing weather and traffic information around the location and vehicle service point information to the user.
6. An intelligent service management system for a car rental platform, comprising:
the positioning module is used for positioning the position of the user in the car using process in real time;
the monitoring module is used for monitoring the driving mileage and the vehicle speed per hour in the vehicle using process;
the early warning system comprises a setting module, a warning module and a warning module, wherein the setting module is used for setting early warning rules which comprise speed per hour early warning rules;
the judging module is used for judging whether the user violates the rule in the vehicle using process according to the early warning rule, and if the user violates the rule, continuing monitoring; if the rule is violated, executing;
and the early warning module is used for carrying out early warning reminding on the user.
7. The intelligent service management system of claim 6, wherein the speed-per-hour warning rules include a user violation being deemed when a vehicle speed-per-hour exceeds a speed-per-hour warning threshold.
8. The intelligent service management system of claim 6, wherein the warning rules further comprise driving range warning rules.
9. The intelligent service management system according to claim 8, wherein the driving range warning rules include that when the vehicle is driving beyond a central square warning range, then a user violation is considered.
10. An electronic device, comprising:
one or more processors;
storage means for storing one or more programs which, when executed by the one or more processors, cause the one or more processors to implement the intelligent service management method of any one of claims 1 to 5.
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| CN111967950A (en) * | 2020-10-13 | 2020-11-20 | 南京闻航汽车科技有限公司 | Method for interacting with vehicle, computing device and computer-readable storage medium |
| CN114401241A (en) * | 2022-01-18 | 2022-04-26 | 北京悟空出行科技有限公司 | Vehicle early warning information processing method and device, electronic equipment and storage medium |
| CN115035703A (en) * | 2022-06-08 | 2022-09-09 | 北京悟空出行科技有限公司 | Vehicle early warning method and device, storage medium and electronic equipment |
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Application publication date: 20200922 |