CN111680042A - Method, device, equipment and storage medium for managing and early warning of bad asset process - Google Patents

Method, device, equipment and storage medium for managing and early warning of bad asset process Download PDF

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Publication number
CN111680042A
CN111680042A CN202010501320.0A CN202010501320A CN111680042A CN 111680042 A CN111680042 A CN 111680042A CN 202010501320 A CN202010501320 A CN 202010501320A CN 111680042 A CN111680042 A CN 111680042A
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China
Prior art keywords
early warning
information
prompt
item
service
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Chinese (zh)
Inventor
林宜领
朱富荣
李木海
庄佳和
何易超
陈文森
林凯
吴博
林妙真
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China Construction Bank Corp
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China Construction Bank Corp
CCB Finetech Co Ltd
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Priority to CN202010501320.0A priority Critical patent/CN111680042A/en
Publication of CN111680042A publication Critical patent/CN111680042A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/22Indexing; Data structures therefor; Storage structures
    • G06F16/2228Indexing structures
    • G06F16/2264Multidimensional index structures
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/28Databases characterised by their database models, e.g. relational or object models
    • G06F16/283Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

Abstract

The embodiment of the invention discloses a method, a device, equipment and a storage medium for managing and early warning a poor asset process. The method comprises the following steps: acquiring current early warning item information and early warning object information; constructing an early warning prompt object information table according to the current early warning item information and the early warning object information; and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state. The technical scheme of the embodiment of the invention solves the problem of reduced early warning accuracy caused by different early warning personnel and different early warning time efficiency in different early warning links in the process management of the undesirable assets, can ensure that the prompt information can be timely and effectively received by the business personnel to be reminded, ensures the time efficiency in the process management of the undesirable assets, improves the recovery value of the undesirable assets, reduces the working pressure of the business personnel and improves the working efficiency.

Description

Method, device, equipment and storage medium for managing and early warning of bad asset process
Technical Field
The embodiment of the invention relates to the technical field of asset management, in particular to a method, a device, equipment and a storage medium for managing and early warning a bad asset process.
Background
The value of undesirable assets is commonly known as the "hockey effect," i.e., the value decreases over time. Therefore, once the bank assets become the bad assets, the tracking processing is needed as soon as possible, the recovery value is improved, and otherwise, great loss is brought.
At present, the whole life cycle management of the poor assets is established, in the actual management process, a plurality of links are involved, the timeliness of each link is different, and objects needing to be reminded are different. In the prior art, bank business personnel need to set an early warning detection regulation for a customer according to information of the customer, so that after the customer triggers the early warning detection regulation, early warning information is sent to bank employees.
In a plurality of links of the full life cycle management, objects to be reminded and the time efficiency corresponding to each link are different, the workload required by customizing early warning detection regulations for different links is huge, and once the management requirement changes, the modification cost is high, the accuracy of early warning reminding is difficult to ensure, so that service personnel cannot obtain effective and timely early warning prompts, and the recovery value of poor assets is reduced.
Disclosure of Invention
The invention provides a method, a device, equipment and a storage medium for managing and early warning a bad asset process, which are used for realizing timely reminding of business personnel, improving the recovery value of the bad asset, relieving the working pressure of the business personnel and improving the working efficiency.
In a first aspect, an embodiment of the present invention provides a method for managing and warning an undesirable asset process, including:
acquiring current early warning item information and early warning object information;
constructing an early warning prompt object information table according to the current early warning item information and the early warning object information;
and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state.
Further, acquiring the information of the early warning object comprises:
acquiring early warning prompt rule configuration information, and constructing an early warning rule multidimensional table according to the early warning prompt rule configuration information;
the method comprises the steps of obtaining early warning personnel information, constructing an early warning object multi-dimensional table according to the early warning personnel information and an early warning rule multi-dimensional table, and taking the early warning object multi-dimensional table as early warning object information, wherein the early warning personnel information comprises role information and user information corresponding to the role information.
Further, obtaining current warning item information includes:
acquiring a plurality of service fact tables, wherein when the service fact tables contain a plurality of service types and/or client information, different service fact tables correspond to different service types and/or client information;
constructing an early warning item multidimensional table according to each business fact table and the early warning rule multidimensional table;
and updating the historical early warning item information by using the early warning item multidimensional table, and taking the updated early warning item information as the current early warning item information.
Further, constructing an early warning item multidimensional table according to each business fact table and the early warning rule multidimensional table, wherein the early warning item multidimensional table comprises the following steps:
acquiring a service completion state in a service fact table at a preset period;
and constructing an early warning item multidimensional table for the uncompleted service fact table and the early warning rule multidimensional table according to the service completion state.
Further, the updating of the historical early warning item information by utilizing the early warning item multidimensional table comprises the following steps:
when the early warning item multi-dimensional table and the historical early warning item information are updated according to the updating conditions, writing the early warning items in the early warning item multi-dimensional table into the historical early warning item information one by one to obtain updated early warning item information;
wherein, the updating condition comprises:
when the early warning date and/or the early warning object of the same service in the early warning item multidimensional table and the historical early warning item information change, eliminating the early warning items of the corresponding service in the historical early warning item information; when a plurality of same early warning items exist in the early warning item multi-dimensional table, combining the same early warning items into one early warning item; and when the historical early warning item information has different services from the early warning item multidimensional table, deleting the early warning items of the different services in the historical early warning item information.
Further, according to the prompt state, the corresponding early warning object of each early warning prompt message is reminded, including:
if the prompt state is an unread state, displaying the unread early warning prompt information on a working interface of the corresponding early warning personnel;
and if the prompt state is a non-sent state, acquiring a pre-warning path of the non-sent pre-warning prompt information, and sending the non-sent pre-warning prompt information to the corresponding pre-warning personnel through the pre-warning path.
Furthermore, after the prompt state of each early warning prompt message in the early warning prompt object information table is taken and the early warning object corresponding to each early warning prompt message is reminded according to the prompt state, the method further comprises the following steps:
and constructing an early warning prompt list according to the early warning prompt information, the current early warning item information and the early warning object information so as to supervise the early warning prompt state.
In a second aspect, an embodiment of the present invention further provides an undesirable asset management process early warning device, where the undesirable asset management process early warning device includes:
the information acquisition module is used for acquiring current early warning item information and early warning object information;
the information table construction module is used for constructing an early warning prompt object information table according to the current early warning item information and the early warning object information;
and the reminding module is used for acquiring the reminding state of each early warning reminding information in the early warning reminding object information table and reminding the early warning object corresponding to each early warning reminding information according to the reminding state.
In a third aspect, an embodiment of the present invention further provides an apparatus, where the apparatus includes:
one or more processors;
storage means for storing one or more programs;
when executed by one or more processors, cause the one or more processors to implement a method of unhealthy asset process management warning as provided in any of the embodiments of the invention.
In a fourth aspect, embodiments of the present invention further provide a storage medium containing computer-executable instructions, which when executed by a computer processor, are configured to perform a method for early warning of process management of undesirable assets according to any of the embodiments of the present invention.
The embodiment of the invention obtains the current early warning item information and the early warning object information; constructing an early warning prompt object information table according to the current early warning item information and the early warning object information; and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state. The time corresponding to the current required early warning items and the personnel information required to be early warned can be determined by acquiring the current early warning item information and the early warning object information. According to an early warning prompting object information table constructed according to the current early warning item information and the early warning object information, the early warning item information corresponds to early warning personnel, and the early warning prompting detailed content is formed by splicing, so that the personnel to be reminded and the reminding content corresponding to different early warning items can be accurately determined. The early warning objects corresponding to the early warning prompt information are reminded according to the prompt states of the early warning prompt information, the prompt states of the early warning prompt information can be monitored in time, the prompt information can be guaranteed to be effectively received by service personnel to be reminded in time, timeliness in the process management of the undesirable assets is guaranteed, the recovery value of the undesirable assets is improved, the working pressure of the service personnel is reduced, and working efficiency is improved.
Drawings
FIG. 1 is a flow chart of a method for managing and warning an undesirable asset process according to a first embodiment of the present invention;
FIG. 2 is a flowchart of a method for managing and warning bad assets in a second embodiment of the invention;
FIG. 3 is a flowchart illustrating a second embodiment of the present invention, wherein the early warning item multidimensional table is constructed according to each business fact table and the early warning rule multidimensional table;
fig. 4 is a schematic structural diagram of an undesirable asset process management early warning device in a third embodiment of the present invention;
fig. 5 is a schematic structural diagram of an apparatus according to a fourth embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures. In addition, the embodiments and features of the embodiments in the present invention may be combined with each other without conflict.
Example one
Fig. 1 is a flowchart of an undesirable asset process management early warning method according to an embodiment of the present invention, where the embodiment is applicable to a situation where early warning is performed on each link in a full lifecycle management of undesirable assets, the method may be executed by an undesirable asset process management early warning device, the undesirable asset process management device may be implemented by software and/or hardware, and the undesirable asset process management early warning device may be configured on a computing device, and specifically includes the following steps:
s101, obtaining current early warning item information and early warning object information.
The current early warning event information can be understood as information corresponding to a service needing early warning in the current early warning period. Illustratively, customer information, executive information, early warning type information, early warning status information, etc. may be included.
The early warning object information can be understood as information corresponding to different early warning items, information corresponding to business personnel to which the early warning prompt is sent, and information of corresponding relations between the business personnel and the early warning items. Illustratively, the information may include early warning type information, early warning prompting method information, role information of an early warning prompting object, information of specific service personnel corresponding to the role information, and the like.
Specifically, the system acquires detailed information such as client information, business information, type information, and warning state information corresponding to a service that needs to be warned in a current warning period, and uses the detailed information as current warning item information, and simultaneously acquires prompt object role information including a warning rule and corresponding to a warning item that needs to be warned, and specific service personnel information corresponding to the role information, and uses the prompt object role information as warning object information.
S102, constructing an early warning prompt object information table according to the current early warning item information and the early warning object information.
The early warning prompt object information table can be understood as an information table which is obtained by carrying out one-to-one correspondence on detailed information of each service which needs to be early warned in current early warning item information and specific personnel information of service personnel which needs to be reminded and corresponds to each service and contains detailed content of early warning prompt information. Optionally, the early warning prompt object information table may include specific prompt information content, early warning prompt route, and prompt status information of the prompt information in each channel.
Specifically, according to current early warning item information and early warning object information, determining early warning prompting objects, specific service information, early warning levels, early warning prompting dates, early warning prompting channels and other information required to be prompted by the same service, forming early warning prompting detailed information content by using the specific service information, the early warning prompting objects, the early warning levels, the early warning prompting dates and the like, integrating the information, acquiring the prompting states of early warning prompts of the service in different sending ways from a system, generating a table containing all the information as an early warning prompting object information table, enabling the early warning objects and the early warning states of the services to be visually displayed, determining the prompting states of the early warning prompting information, and ensuring that the early warning prompting objects corresponding to the services can timely receive corresponding prompting information.
S103, obtaining the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state.
The prompt state may be understood as a sending state and a reading state of each early warning message in each early warning path, that is, the prompt state may include a successful sending state and an unsent state of the early warning message in the corresponding early warning path, and a read state and an unseen state of whether the prompt message is read by the corresponding service person.
Specifically, the prompt state of each early warning prompt message in the message list is obtained through the early warning prompt object message list, and when the prompt state is a non-sending state, the early warning prompt message is sent to a corresponding service worker through a corresponding early warning way; when the prompt state is a successful sending state and an unread state, sending the early warning prompt information to corresponding service personnel again to remind the corresponding service personnel to read, and ensuring that the early warning prompt information is successfully received by the corresponding service personnel; when the prompt state is the read state, the corresponding service personnel is indicated to receive the early warning prompt information and does not need to send the early warning prompt information again.
The embodiment of the invention obtains the current early warning item information and the early warning object information; constructing an early warning prompt object information table according to the current early warning item information and the early warning object information; and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state. The time corresponding to the current required early warning items and the personnel information required to be early warned can be determined by acquiring the current early warning item information and the early warning object information. According to an early warning prompting object information table constructed according to the current early warning item information and the early warning object information, the early warning item information corresponds to early warning personnel, and the early warning prompting detailed content is formed by splicing, so that the personnel to be reminded and the reminding content corresponding to different early warning items can be accurately determined. The early warning objects corresponding to the early warning prompt information are reminded according to the prompt states of the early warning prompt information, the prompt states of the early warning prompt information can be monitored in time, the prompt information can be guaranteed to be effectively received by service personnel to be reminded in time, timeliness in the process management of the undesirable assets is guaranteed, the recovery value of the undesirable assets is improved, the working pressure of the service personnel is reduced, and working efficiency is improved.
Example two
Fig. 2 is a flowchart of an undesirable asset process management early warning method according to a second embodiment of the present invention. The technical scheme of the embodiment is further refined on the basis of the technical scheme, and specifically comprises the following steps:
s201, obtaining early warning prompt rule configuration information, and constructing an early warning rule multidimensional table according to the early warning prompt rule configuration information.
The early warning prompting rule information can be understood as the early warning prompting rule actually obtained in each link in the whole life cycle management process of the undesirable assets. Specifically, the method mainly comprises the following steps: the early warning asset type, the link of the early warning, the early warning object, the early warning timeliness requirement, the early warning level, the early warning way and other information.
Specifically, business personnel mainly configure the following information according to the rules for prompting and warning related to each link in the process of managing the undesirable assets through a front-end interface: the early warning system comprises early warning asset types (such as the asset types of public, private, small and micro fast credits and the like), early warning links (such as asset receiving, daily management, plan schemes, examination and approval processes and the like), roles of early warning objects (such as roles of customer managers, security managers, row leaders and the like), early warning timeliness requirements (such as timeliness of 1 day, 3 days, 1 month and the like), early warning levels (such as prompts, yellow early warnings, orange early warnings and red early warnings), early warning ways (such as in-station, mails, short messages, WeChat and voice) and the like. The input information of the early warning link, the early warning asset type, the early warning level and the like generates an early warning item configuration information table according to the paradigm requirement and stores the early warning item configuration information table in a database, the information of the early warning timeliness requirement, the early warning way, the role of an early warning object and the like generates an early warning timeliness configuration information table according to the paradigm requirement and stores the early warning item configuration information table in the database, and the early warning rule multidimensional table is obtained according to the mapping of the two tables.
For example, the mapping relationship of the early warning rule multidimensional table is shown in the following table 1:
TABLE 1
Figure BDA0002524783760000091
S202, acquiring early warning personnel information, constructing an early warning object multi-dimensional table according to the early warning personnel information and the early warning rule multi-dimensional table, and taking the early warning object multi-dimensional table as early warning object information.
The early warning personnel information comprises role information and user information corresponding to the role information. Specifically, the role information may include roles such as a customer manager, a security manager, a captain, a handler, and the like, and an organization to which each role belongs, and each role information may include a plurality of employees having the role identity, and each role information and employee information are embodied in a number form.
Specifically, user information of the system in operation and role information corresponding to the user information are obtained, and according to the role number of the early warning prompt object determined in the early warning rule multi-dimensional table, the early warning prompt object is associated with the role information corresponding to the user information, and an early warning object multi-dimensional table containing information such as an early warning information type, an early warning level, an early warning prompt mode, an early warning role, user number information and the like is correspondingly constructed, so that the early warning information types and the early warning prompt modes received by users with different roles are determined.
For example, the mapping relationship of the multi-dimensional table of the early warning object is shown in the following table 2:
TABLE 2
Figure BDA0002524783760000101
S203, obtaining a plurality of service fact tables, wherein when the service fact tables contain a plurality of service types and/or client information, different service fact tables correspond to different service types and/or client information.
The service fact table may be understood as a table including client information, handling information, service types, service operation facts of one service and early warning link information corresponding to the service operation facts, optionally, services of the same client in different early warning links may be stored in different service fact tables, and services of different clients of the same service type and different early warning links are stored in different service fact tables, which is not limited in this embodiment of the present invention.
Specifically, according to different service types, client information and different early warning links of different services, at least one information service fact table containing a client number, a client name, a contract number, handling information, an early warning date, a client manager number loading the service and the like is obtained. The business operation fact corresponding to the specific early warning link comprises the following steps: in the asset receiving stage, an organization distributes a customer manager according to the service information; the daily management stage comprises operations such as checking reports, property clue searching, conventional discussion, judicial actions, daily monitoring reports, failure maintenance and the like; a project diagnosis stage, including first project diagnosis and daily project diagnosis; planning the scheme stage, including planning the scheme and planning the operation such as scheme reexamination for the first time; and an asset disposal phase comprising a pipelined information maintenance operation.
And S204, constructing an early warning item multi-dimensional table according to each business fact table and the early warning rule multi-dimensional table.
The early warning item multi-dimensional table can be understood as a table which abandons specific service contents in a service fact table, extracts common information in each service fact table, and is generated by being associated with the early warning rule multi-dimensional table according to different corresponding early warning links in the service fact table to represent that each service is used for early warning information. Exemplary, information common to each business fact table may include: the information of the branch number of the bank for carrying the business, the serial number of the organization of the office, the serial number of the customer, the name of the customer, the serial number of the contract, the serial number of the customer manager corresponding to the business, the date of handing over the security, the early warning date and the like.
Specifically, the method comprises the steps of extracting information common to all service fact tables, judging whether the service is in an unfinished state according to early warning dates, associating each unfinished service to an early warning rule multi-dimensional table according to service information and early warning link information of the unfinished service, determining the asset type and the early warning information type of the unfinished service, and combining the service information with the determined asset type and the early warning information type to construct an early warning item multi-dimensional table containing a plurality of unfinished services.
Further, fig. 3 is a flowchart for constructing a multi-dimensional table of early warning items according to each business fact table and the multi-dimensional table of early warning rules, which specifically includes the following steps:
s2041, acquiring the service completion state in the service fact table in a preset period.
The service completion status can be understood as whether the corresponding service in the service fact table has completed asset disposal, has performed early warning prompt or has exceeded an early warning date. Optionally, the service completion status may include a completed status, an expired status, an early-warning status, an uncompleted status, and the like, which is not limited in this embodiment of the present invention.
Specifically, a plurality of service fact tables stored in the system are traversed according to a preset period, and the service completion state is determined according to the early warning date in the service fact tables and the service processing flow information in the service fact tables. The preset period may be preset by a service person, and may be 1 day or 8 hours, etc., so as to update the service completion state of the obtained service fact table, which is not limited in this embodiment of the present invention.
S2042, establishing an early warning item multidimensional table according to the business fact table and the early warning rule multidimensional table of which the business completion state is incomplete.
Specifically, a service fact table with a service completion state of unfinished is extracted from a plurality of service fact tables in the system, common service information in the service fact table is extracted, the service information and the early warning link information are associated to an early warning rule multi-dimensional table according to the service information, the asset type and the early warning information type of the early warning rule multi-dimensional table are determined, and the early warning item multi-dimensional table is combined and constructed.
For example, the mapping relationship of the multi-dimensional table of the warning items is shown in the following table 3:
TABLE 3
Serial number Target table field names Object table field description Mapping processing rules Source table Chinese name Source table field names
1 LV1_INSID First class division number Direct mapping Business fact table FIRST_BANK
2 LVL2_INSID Second grade division number Direct mapping Business fact table SECOND_BANK
3 RSPBBR_INSID Office organization number Direct mapping Business fact table OPER_BANK
4 CST_ID Customer number Direct mapping Business fact table CUSTOMER_NO
5 CST_NM Name of customer Direct mapping Business fact table CHINESE_NAME
6 CONTRACT_NO Contract number Direct mapping Business fact table CONTRACT_NO
7 HDOV_PRSRVT_DT Hand-over security date Direct mapping Business fact table HAND_OVER_DATE
8 CSTMGR_ID Customer manager numbering Direct mapping Business fact table CCB_EMPID
9 WARN_INF_TP Type of early warning information Direct mapping Early warning rule multidimensional table WARN_INF_TP
10 WARN_DT Date of early warning Direct mapping Business fact table VALID_DATE
11 AST_TPCD Asset type Direct mapping Early warning rule multidimensional table AST_TPCD
S205, updating the historical early warning item information by using the early warning item multi-dimensional table, and taking the updated early warning item information as the current early warning item information.
The historical early warning event information includes the total amount of early warning information, that is, the information includes information corresponding to eliminated and non-eliminated services that need to be early warned, and specifically includes client information, office information, early warning type information, early warning state information, and the like corresponding to each service.
Specifically, the early warning item multidimensional table is a set of early warning item information of services which have not completed early warning in the current early warning period, so that the early warning item information in the historical early warning item information, items in which the early warning items have been completed and the early warning personnel and the early warning date change, are changed or eliminated through the early warning item information in the early warning item multidimensional table, the historical early warning item information is updated, and the updated early warning item information is used as the current early warning item information in the current early warning period.
Further, the updating of the historical early warning item information by utilizing the early warning item multidimensional table comprises the following steps: and after the early warning item multi-dimensional table and the historical early warning item information are updated according to the updating conditions, writing the early warning items in the early warning item multi-dimensional table into the historical early warning item information one by one to obtain the updated early warning item information.
Specifically, after the early-warning item multidimensional table and the historical early-warning item information are updated according to the updating conditions, items in the early-warning item multidimensional table, which are different from the historical early-warning item information, are modified early-warning items or newly added early-warning items, at this time, the early-warning items in the early-warning item multidimensional table are written into the historical early-warning item information one by one, that is, the writing of the newly added early-warning items and the modified early-warning items into the early-warning item information is realized, and the updated early-warning item information includes all the early-warning items, which need to be early-warned in the current early-warning period, and other early-warning items.
Wherein the update condition includes: when the early warning date and/or the early warning object of the same service in the early warning item multidimensional table and the historical early warning item information change, eliminating the early warning items of the corresponding service in the historical early warning item information; when a plurality of same early warning items exist in the early warning item multi-dimensional table, the same early warning items are combined into one early warning item; and when the historical early warning item information has different services from the early warning item multidimensional table, deleting the early warning items of the different services in the historical early warning item information.
Specifically, when the early warning date and/or the early warning object of the same service in the early warning item multidimensional table and the historical early warning item information change, it can be considered that the service processing personnel need to re-plan the early warning reminding time, and at this time, the early warning items stored in the historical early warning item information should not be continuously executed, and the early warning items corresponding to the service in the historical early warning item information are eliminated; when a plurality of same early warning items exist in the early warning item multi-dimensional table, only one piece of historical early warning item information needs to be reserved for the early warning items to be updated, and the same early warning items are combined into one early warning item; when detecting that different services in the multi-dimensional table of the early warning items exist in the historical early warning item information, the services can be considered to be processed and completed, the early warning prompt is not required to be carried out again in the current early warning period, and at the moment, the early warning items corresponding to the different services in the multi-dimensional table of the early warning items in the historical early warning item information are eliminated.
For example, the mapping relationship of the current warning event information is shown in the following table 4:
TABLE 4
Serial number Target table field names Object table field description Mapping processing rules Source table Chinese name Source table field names
1 WARN_DTL_ITM_ID Number of early warning detail items Serial number
2 LV1_BR_ID First class division number Direct mapping Multidimensional table for early warning items LV1_INSID
3 LV1_BR_NM First-level branch names Direct mapping Middle watch ccbins_chn_shrtnm
4 LV2_BR_ID Second grade division number Direct mapping Multidimensional table for early warning items LVL2_INSID
5 LV2_BR_NM Second level branch names Direct mapping Middle watch ccbins_chn_shrtnm
6 RSPBBR_INSID Office organization number Direct mapping Multidimensional table for early warning items RSPBBR_INSID
7 RSPBBR_INST_NM Office organization name Direct mapping Middle watch ccbins_chn_shrtnm
8 CST_NO Customer number Direct mapping Multidimensional table for early warning items CST_ID
9 CST_NM Name of customer Direct mapping Multidimensional table for early warning items CST_NM
10 CTR_NO Contract number Direct mapping Multidimensional table for early warning items CTR_ID_OR_LN_ACC
11 WARN_LNK Early warning link Direct mapping Multidimensional table for early warning items WARN_LNK
12 WARN_INF_TP Type of early warning information substr Multidimensional table for early warning items WARN_INF_TP
13 WARN_AST_TPCD Early warning asset type Direct mapping Multidimensional table for early warning items WARN_AST_TPCD
14 WARN_FRQ_IND Early warning frequency identification case
15 WARN_EVTRG_DT Trigger date of early warning event Direct mapping Multidimensional table for early warning items WARN_DT
16 WARN_YR Early warning year case
17 WARN_MNUL_CNCL_IND Early warning manual cancellation mark ‘0’
18 WTHR_ALRDY_ELMNT_WAR Whether or not to cancel the warning ‘0’
19 ELMNT_WARN_DT Eliminating the early warning date null
20 RSRV_1 # Reserve one null
21 RSRV_2 # spare two nvl
22 RSRV_3 # spare three Direct mapping Multidimensional table for early warning items CSTMGR_ID
S206, constructing an early warning prompt object information table according to the current early warning item information and the early warning object information.
For example, the mapping relationship of the warning prompt object information table is shown in the following table 5:
TABLE 5
Figure BDA0002524783760000161
And S207, acquiring the prompt state of each early warning prompt message in the early warning prompt object message list.
And S208, if the prompt state is the unread state, displaying the unread early warning prompt information on a working interface of the corresponding early warning personnel.
The unread state can be understood as a state that the system sends the early warning prompt information to the corresponding business personnel receiving the early warning according to the corresponding early warning way, but the business personnel do not click to read.
Specifically, when the prompt state is an unread state, in order to ensure that the corresponding early warning personnel can receive the early warning prompt, the recovery value of the undesirable assets is reduced due to the fact that the prompt cannot be timely acquired, the early warning prompt information sent to the client side of the business personnel who are subjected to early warning is displayed on a working interface of the system, and the early warning prompt information can be received.
S209, if the prompt state is a non-sent state, acquiring a pre-warning path of the non-sent pre-warning prompt information, and sending the non-sent pre-warning prompt information to a corresponding pre-warning person through the pre-warning path.
Specifically, when the prompt state is a non-sent state, it is indicated that the early warning prompt information is not sent to the corresponding service personnel receiving early warning in the current early warning period, at this time, the early warning prompt mode code is obtained from the early warning prompt object information table to clarify the sending path of the early warning prompt information, and the early warning prompt content in the early warning prompt object information table is sent to the corresponding service personnel through the corresponding path, so that the early warning prompt information can be received by the service personnel.
S210, constructing an early warning prompt detail list according to the early warning prompt information, the current early warning item information and the early warning object information so as to supervise the early warning prompt state.
The early warning prompt detail table can be understood as a table containing all early warning item information of early warning prompt early warning items, and is used for performing statistical maintenance on the service information subjected to early warning.
Specifically, after the early warning prompt information corresponding to the early warning item is sent to the corresponding service personnel and read, the early warning item is considered to be early warned and completed, the early warning item information completing the early warning is integrated at this moment, and a table containing all the early warning item information completing the early warning prompt of the early warning item is constructed by combining with the corresponding early warning object information, so that the business information can be subjected to statistical maintenance and audit in the follow-up process.
For example, the mapping relationship of the warning prompt detail table is shown in the following table 6:
TABLE 6
Figure BDA0002524783760000171
Figure BDA0002524783760000181
According to the technical scheme, early warning rules of all links in the process of managing the bad assets are flexibly configured through a front-end interface of business personnel, an early warning prompt object information table is finally constructed by the system according to the configured rules, the information of the early warning personnel and the business information, the early warning prompt information is processed and sent to the corresponding business personnel, the early warning objects can be guaranteed to follow up the management work for processing the bad assets in time, the working pressure of the business personnel is reduced, and the working efficiency is improved. Meanwhile, the early warning prompt object information table is updated timely along with time change, and when corresponding service personnel do not receive the early warning prompt information or do not follow up the management of the bad assets, the early warning prompt information is sent to the corresponding service personnel through a plurality of channels, so that the time effect is prevented from being missed, and the recovery value of the bad assets is improved. Furthermore, an early warning prompt detail list is established for the processed early warning items, so that each early warning item can be monitored at a later period, and the requirements of auditing and auditing of poor asset management are met.
EXAMPLE III
Fig. 4 is a schematic structural diagram of an undesirable asset process management early-warning device according to a third embodiment of the present invention, where the undesirable asset process management early-warning device includes: an information acquisition module 31, an information table construction module 32 and a reminding module 33.
The information acquiring module 31 is configured to acquire current warning item information and warning object information; an information table construction module 32, configured to construct an early warning prompt object information table according to the current early warning item information and the early warning object information; and the reminding module 33 is configured to acquire a reminding state of each early warning prompt information in the early warning prompt object information table, and remind the early warning object corresponding to each early warning prompt information according to the reminding state.
According to the technical scheme, the problem that early warning reminding accuracy is reduced due to the fact that early warning personnel are different in different early warning links in the process management of the undesirable assets and early warning timeliness is different is solved, the personnel to be reminded and reminding contents corresponding to different early warning items can be accurately determined, the guarantee prompt information can be timely and effectively received by business personnel to be reminded, timeliness in the process management of the undesirable assets is guaranteed, the recovery value of the undesirable assets is improved, the working pressure of the business personnel is reduced, and working efficiency is improved.
Optionally, the apparatus further comprises:
and the supervision module is used for constructing an early warning prompt detail list according to the early warning prompt information, the current early warning item information and the early warning object information so as to supervise the early warning prompt state.
Optionally, the information obtaining module 31 includes:
the early warning object information acquisition unit is used for acquiring early warning prompt rule configuration information and constructing an early warning rule multidimensional table according to the early warning prompt rule configuration information; the method comprises the steps of obtaining early warning personnel information, constructing an early warning object multi-dimensional table according to the early warning personnel information and an early warning rule multi-dimensional table, and taking the early warning object multi-dimensional table as early warning object information, wherein the early warning personnel information comprises role information and user information corresponding to the role information.
The early warning item acquisition unit is used for acquiring a plurality of service fact tables, wherein when the service fact tables contain a plurality of service types and/or client information, different service fact tables correspond to different service types and/or client information; constructing an early warning item multidimensional table according to each business fact table and the early warning rule multidimensional table; and updating the historical early warning item information by using the early warning item multidimensional table, and taking the updated early warning item information as the current early warning item information.
Optionally, the reminding module 33 includes:
and the prompt state acquisition unit is used for acquiring the prompt states of the early warning prompt information in the early warning prompt object information table.
The reminding unit is used for displaying the unread early warning prompt information on a working interface of the corresponding early warning personnel if the prompt state is the unread state; and if the prompt state is a non-sent state, acquiring a pre-warning path of the non-sent pre-warning prompt information, and sending the non-sent pre-warning prompt information to the corresponding pre-warning personnel through the pre-warning path.
The bad asset process management early warning device provided by the embodiment of the invention can execute the bad asset process management early warning method provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method.
Example four
Fig. 5 is a schematic structural diagram of an apparatus according to a fourth embodiment of the present invention, as shown in fig. 5, the apparatus includes a processor 41, a storage device 42, an input device 43, and an output device 44; the number of processors 41 in the device may be one or more, and one processor 41 is taken as an example in fig. 5; the processor 41, the storage means 42, the input means 43 and the output means 44 in the device may be connected by a bus or other means, as exemplified by the bus connection in fig. 5.
The storage device 42 is a computer-readable storage medium, and can be used for storing software programs, computer-executable programs, and modules, such as program instructions/modules (for example, the information acquisition module 31, the information table construction module 32, and the reminding module 33) corresponding to the bad asset process management early warning method in the embodiment of the present invention. The processor 41 executes various functional applications and data processing of the device by executing software programs, instructions and modules stored in the storage device 42, so as to implement the above-mentioned method for managing and warning the bad asset process.
The storage device 42 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to the use of the terminal, and the like. Further, the storage 42 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some examples, storage 42 may further include memory located remotely from processor 41, which may be connected to the device over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The input means 43 may be used to receive input numeric or character information and to generate key signal inputs relating to user settings and function control of the device, and may include a touch screen, a keyboard, a mouse, and the like. The output device 44 may include a display device such as a display screen.
EXAMPLE five
An embodiment of the present invention further provides a storage medium containing computer-executable instructions, which when executed by a computer processor, are configured to perform a method for managing and warning an undesirable asset process, the method including:
acquiring current early warning item information and early warning object information;
constructing an early warning prompt object information table according to the current early warning item information and the early warning object information;
and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state.
Of course, the storage medium provided by the embodiment of the present invention contains computer executable instructions, and the computer executable instructions are not limited to the above method operations, and may also perform related operations in the bad asset process management early warning method provided by any embodiment of the present invention.
From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which may be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the methods according to the embodiments of the present invention.
It should be noted that, in the embodiment of the above-mentioned bad asset process management and early warning apparatus, each included unit and module are only divided according to functional logic, but are not limited to the above division, as long as the corresponding function can be realized; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims (10)

1. An undesirable asset process management early warning method is characterized by comprising the following steps:
acquiring current early warning item information and early warning object information;
constructing an early warning prompt object information table according to the current early warning item information and the early warning object information;
and acquiring the prompt state of each early warning prompt message in the early warning prompt object information table, and reminding the early warning object corresponding to each early warning prompt message according to the prompt state.
2. The method of claim 1, wherein the obtaining pre-warning object information comprises:
acquiring early warning prompt rule configuration information, and constructing an early warning rule multidimensional table according to the early warning prompt rule configuration information;
the method comprises the steps of obtaining early warning personnel information, constructing an early warning object multi-dimensional table according to the early warning personnel information and the early warning rule multi-dimensional table, and taking the early warning object multi-dimensional table as the early warning object information, wherein the early warning personnel information comprises role information and user information corresponding to the role information.
3. The method of claim 2, wherein the obtaining current warning item information comprises:
acquiring a plurality of service fact tables, wherein when the service fact tables contain a plurality of service types and/or client information, different service fact tables correspond to different service types and/or client information;
constructing an early warning item multidimensional table according to each business fact table and the early warning rule multidimensional table;
and updating historical early warning item information by using the early warning item multidimensional table, and taking the updated early warning item information as the current early warning item information.
4. The method of claim 3, wherein constructing the early warning item multidimensional table according to each of the business fact tables and the early warning rule multidimensional table comprises:
acquiring a service completion state in the service fact table according to a preset period;
and constructing an early warning item multidimensional table according to the service fact table and the early warning rule multidimensional table, wherein the service completion state is unfinished.
5. The method of claim 3, wherein the updating historical warning item information using the warning item multi-dimensional table comprises:
when the early warning item multidimensional table and the historical early warning item information are updated according to the updating conditions, writing the early warning items in the early warning item multidimensional table into the historical early warning item information one by one to obtain the updated early warning item information;
wherein the update condition includes:
when the early warning date and/or the early warning object of the same service in the early warning item multidimensional table and the historical early warning item information change, eliminating the early warning item corresponding to the service in the historical early warning item information; when a plurality of same early warning items exist in the early warning item multi-dimensional table, combining the same early warning items into one early warning item; and when the historical early warning item information has different services from the early warning item multi-dimensional table, deleting the early warning items of the different services from the historical early warning item information.
6. The method according to claim 1, wherein the reminding the early-warning object corresponding to each early-warning prompt message according to the prompt state comprises:
if the prompt state is an unread state, displaying the unread early warning prompt information on a working interface of a corresponding early warning worker;
and if the prompt state is a non-sent state, acquiring a pre-warning path of the non-sent pre-warning prompt information, and sending the non-sent pre-warning prompt information to corresponding pre-warning personnel through the pre-warning path.
7. The method according to claim 1, wherein after obtaining the prompt state of each early warning prompt message in the early warning prompt object information table and reminding the early warning object corresponding to each early warning prompt message according to the prompt state, the method further comprises:
and constructing an early warning prompt detail list according to the early warning prompt information, the current early warning item information and the early warning object information so as to supervise the early warning prompt state.
8. An undesirable asset process management early warning device, comprising:
the information acquisition module is used for acquiring current early warning item information and early warning object information;
the information table construction module is used for constructing an early warning prompt object information table according to the current early warning item information and the early warning object information;
and the reminding module is used for acquiring the reminding state of each early warning reminding information in the early warning reminding object information table and reminding the early warning object corresponding to each early warning reminding information according to the reminding state.
9. An apparatus, characterized in that the apparatus comprises:
one or more processors;
storage means for storing one or more programs;
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-7.
10. A storage medium containing computer executable instructions for performing the method of any one of claims 1-7 when executed by a computer processor.
CN202010501320.0A 2020-06-04 2020-06-04 Method, device, equipment and storage medium for managing and early warning of bad asset process Pending CN111680042A (en)

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