CN111679810A - Method, device, equipment and storage medium for distributing business objects and business standards - Google Patents
Method, device, equipment and storage medium for distributing business objects and business standards Download PDFInfo
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- G06Q40/03—Credit; Loans; Processing thereof
Abstract
The invention relates to the technical field of cloud, and discloses a method, a device, equipment and a storage medium for distributing business objects and business standards, which are used for butt joint with a plurality of business objects through a unified preset application programming interface, so that the business objects and the business standards are distributed for target personnel, and the working efficiency is improved. The method for distributing the business objects and the business standards comprises the following steps: acquiring information data of a target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person; acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data into screening standard vectors of the business objects; acquiring a target business object, and distributing target personnel to the target business object; obtaining the rating level of the target personnel according to the information vector of the target personnel; and distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
Description
Technical Field
The present invention relates to the field of cloud technologies, and in particular, to a method, an apparatus, a device, and a storage medium for allocating a service object and a service standard.
Background
With the development of science and technology, online and offline service modes are applied to various industries, and most of financial companies open online loan transaction services for facilitating the transaction of clients, so that users do not need to transact online, and can apply for loans and corresponding loan amounts only by initiating loan applications on the internet and uploading personal data.
The loan process in the current market generally acquires the personal information of a user, acquires the credit information of the user according to the personal information of the user, and allocates the loan amount according to the credit information of the user after a loan application of the user is received by a loan platform.
In the prior art, target loan markets are widely dispersed, and users need to register and download a plurality of loan software for application when needing to apply for a plurality of loan products, so that an aggregate loan platform is produced, but the loan standards of a plurality of loan companies are not uniform, and the work efficiency of the aggregate loan platform is extremely low when processing user application information.
Disclosure of Invention
The invention mainly aims to solve the problem of low working efficiency when a loan sponsor and a loan amount are allocated.
The first aspect of the present invention provides a method for allocating a service object and a service standard, including: acquiring information data of a target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person; acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects; acquiring a target business object according to a preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object; ranking the target personnel according to the information vectors of the target personnel to obtain the ranking of the target personnel; and distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
Optionally, in a first implementation manner of the first aspect of the present invention, the reading, by a preset application programming interface, the screening standard data of a plurality of business objects, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects includes: acquiring service data of a plurality of service objects through a preset application programming interface; standardizing the service data of the plurality of service objects to obtain screening standard data of the plurality of service objects; and vectorizing the screening standard data of the plurality of business objects through a preset vector model to obtain screening standard vectors of the plurality of business objects.
Optionally, in a second implementation manner of the first aspect of the present invention, the normalizing the service data of the plurality of service objects to obtain the screening standard data of the plurality of service objects includes: reading a standard interface document of a preset application programming interface, wherein the standard interface document comprises an interface address standard, an interface description standard and an interface parameter standard; based on the interface address standard, the service data of the plurality of service objects are standardized to obtain address standard data of the plurality of service objects; standardizing the address standard data of the plurality of business objects based on the interface description standard to obtain description standard data of the plurality of business objects; and standardizing the description standard data of the plurality of business objects based on the interface parameter standard to obtain screening standard data of the plurality of business objects.
Optionally, in a third implementation manner of the first aspect of the present invention, the obtaining information data of the target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person includes: segmenting the information data of the target personnel to obtain segmented data of the target personnel; and converting the word segmentation data of the target person into an information vector of the target person based on a preset vector model.
Optionally, in a fourth implementation manner of the first aspect of the present invention, the obtaining a target business object according to a preset allocation engine, the information vector of the target person, and the filtering standard vectors of the multiple business objects, and allocating the target person to the target business object includes: calculating cosine similarity between the information vector of the target person and the screening standard vectors of the plurality of service objects in a preset distribution engine according to a preset similarity formula to obtain a plurality of cosine similarity; comparing the plurality of cosine similarities to obtain the maximum cosine similarity; extracting the screening standard vector of the service object corresponding to the maximum cosine similarity from the screening standard vectors of the plurality of service objects to obtain the screening standard vector of the target service object; and confirming the target business object according to the screening standard vector of the target business object, and distributing target personnel to the target business object according to a preset distribution engine.
Optionally, in a fifth implementation manner of the first aspect of the present invention, before the obtaining information data of a target person through a preset aggregation interface and converting the information data of the target person into an information vector of the target person, the method for allocating a business object and a business standard further includes: reading the processing flows of a plurality of business objects, and setting a preset aggregation interface according to the processing flows of the business objects, wherein the preset aggregation interface is used for acquiring information data of target personnel; and setting a preset application programming interface, wherein the preset application programming interface is used for acquiring the screening standard data of a plurality of business objects.
Optionally, in a sixth implementation manner of the first aspect of the present invention, the setting a preset application programming interface, where the preset application programming interface is configured to obtain screening standard data of a plurality of service objects, includes: setting a preset address format as an address standard of an initial application programming interface to obtain a first application programming interface; setting a preset description name as a description standard of the first application programming interface to obtain a second application programming interface; and setting the preset parameter type and the preset parameter value as the parameter standard of the second application programming interface to obtain the preset application programming interface.
A second aspect of the present invention provides an apparatus for allocating a service object and a service standard, including: the information vector conversion module is used for acquiring information data of a target person through a preset aggregation interface and converting the information data of the target person into an information vector of the target person; the standard vector conversion module is used for acquiring screening standard data of a plurality of business objects through a preset application programming interface and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects; the business processing module is used for acquiring a target business object according to a preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object; the ranking module is used for ranking the target personnel according to the information vectors of the target personnel to obtain the ranking of the target personnel; and the business allocation module is used for allocating the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
Optionally, in a first implementation manner of the second aspect of the present invention, the standard vector conversion module specifically includes: the reading unit is used for reading the service data of a plurality of service objects through a preset application programming interface; the standardization processing unit is used for carrying out standardization processing on the service data of the plurality of service objects to obtain screening standard data of the plurality of service objects; and the vectorization processing unit is used for vectorizing the screening standard data of the plurality of business objects through a preset vector model to obtain the screening standard vectors of the plurality of business objects.
Optionally, in a second implementation manner of the second aspect of the present invention, the normalization processing unit is specifically configured to: reading a standard interface document of a preset application programming interface, wherein the standard interface document comprises an interface address standard, an interface description standard and an interface parameter standard; based on the interface address standard, the service data of the plurality of service objects are standardized to obtain address standard data of the plurality of service objects; standardizing the address standard data of the plurality of business objects based on the interface description standard to obtain description standard data of the plurality of business objects; and standardizing the description standard data of the plurality of business objects based on the interface parameter standard to obtain screening standard data of the plurality of business objects.
Optionally, in a third implementation manner of the second aspect of the present invention, the information vector conversion module is specifically configured to: segmenting the information data of the target personnel to obtain segmented data of the target personnel; and converting the word segmentation data of the target person into an information vector of the target person based on a preset vector model.
Optionally, in a fourth implementation manner of the second aspect of the present invention, the service processing module is specifically configured to: calculating cosine similarity between the information vector of the target person and the screening standard vectors of the plurality of service objects in a preset distribution engine according to a preset similarity formula to obtain a plurality of cosine similarity; comparing the plurality of cosine similarities to obtain the maximum cosine similarity; extracting the screening standard vector of the service object corresponding to the maximum cosine similarity from the screening standard vectors of the plurality of service objects to obtain the screening standard vector of the target service object; and confirming the target business object according to the screening standard vector of the target business object, and distributing target personnel to the target business object according to a preset distribution engine.
Optionally, in a fifth implementation manner of the second aspect of the present invention, the apparatus for allocating a service object and a service standard specifically further includes: the system comprises an aggregation inlet setting module, a preset aggregation interface setting module and a processing module, wherein the aggregation inlet setting module is used for reading the processing flows of a plurality of business objects and setting the preset aggregation interface according to the processing flows of the business objects, and the preset aggregation interface is used for acquiring information data of target personnel; and the application programming interface setting module is used for setting a preset application programming interface, and the preset application programming interface is used for acquiring the screening standard data of the plurality of business objects.
Optionally, in a sixth implementation manner of the second aspect of the present invention, the api setting module is specifically configured to: setting a preset address format as an address standard of an initial application programming interface to obtain a first application programming interface; setting a preset description name as a description standard of the first application programming interface to obtain a second application programming interface; and setting the preset parameter type and the preset parameter value as the parameter standard of the second application programming interface to obtain the preset application programming interface.
The third aspect of the present invention provides a device for allocating service objects and service standards, including: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line; the at least one processor calls the instructions in the memory to enable the distribution equipment of the business objects and the business standards to execute the distribution method of the business objects and the business standards.
A fourth aspect of the present invention provides a computer-readable storage medium, which stores instructions that, when executed on a computer, cause the computer to execute the method for allocating business objects and business standards as described above.
In the technical scheme provided by the invention, information data of a target person is obtained through a preset aggregation interface, and the information data of the target person is converted into an information vector of the target person; acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects; acquiring a target business object according to a preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object; ranking the target personnel according to the information vectors of the target personnel to obtain the ranking of the target personnel; and distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel. In the embodiment of the invention, the unified preset application programming interface is in butt joint with the plurality of business objects, and the corresponding business objects and the business standards are distributed for the target personnel, so that the working efficiency is improved, and the customers can be reasonably distributed.
Drawings
FIG. 1 is a schematic diagram of an embodiment of a method for allocating business objects and business standards according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of another embodiment of a method for allocating business objects and business criteria in an embodiment of the present invention;
FIG. 3 is a schematic diagram of an embodiment of a device for distributing business objects and business standards according to an embodiment of the present invention;
FIG. 4 is a schematic diagram of another embodiment of an apparatus for distributing business objects and business criteria in an embodiment of the present invention;
fig. 5 is a schematic diagram of an embodiment of a device for allocating service objects and service standards according to an embodiment of the present invention.
Detailed Description
The embodiment of the invention provides a method, a device, equipment and a storage medium for distributing business objects and business standards, wherein the business objects and the business standards are butted through a unified preset application programming interface, corresponding business objects are distributed to target personnel, the corresponding business standards are distributed according to the grades of the target personnel, and the working efficiency is improved.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims, as well as in the drawings, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It will be appreciated that the data so used may be interchanged under appropriate circumstances such that the embodiments described herein may be practiced otherwise than as specifically illustrated or described herein. Furthermore, the terms "comprises," "comprising," or "having," and any variations thereof, are intended to cover non-exclusive inclusions, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
For convenience of understanding, a specific flow of the embodiment of the present invention is described below, and referring to fig. 1, an embodiment of a method for allocating service objects and service standards in the embodiment of the present invention includes:
101. acquiring information data of a target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person;
it is to be understood that the execution subject of the present invention may be a distribution device of a service object and a service standard, and may also be a terminal or a server, which is not limited herein. The embodiment of the present invention is described by taking a server as an execution subject.
When a target person uses the terminal, the server acquires information data of the target person through a preset aggregation interface of the terminal, performs word segmentation on the information data of the target person, and converts the information data of the segmented target person into an information vector of the target person based on a preset vector model.
Because the information data of the target personnel is required to be matched with the screening standards of a plurality of business objects subsequently, the server is required to convert the information data of the target personnel into the information vector of the target personnel, and the subsequent matching is facilitated.
102. And acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects.
After the information data of the target person is acquired through the preset aggregation interface, the server acquires the screening standard data of the plurality of service objects through an Application Programming Interface (API), and then converts the screening standard data of the plurality of service objects into screening standard vectors of the plurality of service objects for subsequent matching with the information data of the target person.
It should be noted that the server obtains a plurality of screening information from different parties through a preset application programming interface, and therefore, when obtaining screening information of different parties, the server needs to unify the screening information of different parties into one standard. Screening standard data of a plurality of business objects are obtained through a preset application programming interface, and screening information of different parties can be standardized.
103. And acquiring the target business object according to the preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object.
And the server adopts a preset similarity formula in a preset distribution engine to match the target business object for the target personnel. The server performs cosine similarity calculation based on the information vector of the target person and the screening standard vectors of the plurality of service objects to obtain a plurality of cosine similarities, selects the largest cosine similarity from the plurality of cosine similarities, takes the service object corresponding to the largest cosine similarity as the target service object, and finally allocates the target person to the target service object.
For example, the screening standard vectors of the plurality of business objects are a screening standard vector a of the business object, a screening standard vector B of the business object, and a screening standard vector C of the business object, respectively. The server calculates cosine similarity according to the information vector of the target person and the screening standard vectors of the plurality of service objects based on a preset similarity formula to obtain the cosine similarity A of 0.9, the cosine similarity B of 0.75 and the cosine similarity C of 0.7, determines the service object corresponding to the cosine similarity A as the target service object by comparing the cosine similarity, and distributes the target person to the target service object.
104. And carrying out rating evaluation on the target personnel according to the information vector of the target personnel to obtain the rating grade of the target personnel.
After the server obtains the target business object, the server grades the target personnel based on the information vector of the target personnel, so that the grade of the target personnel is obtained.
In this embodiment, the server performs rating evaluation on the target person according to the information vector of the target person, the rating level of the target person determines the business standard allocated to the target person, and the server may perform rating evaluation by referring to the credit information vector, the work information, and the like in the information vector of the target person, which is not specifically described in this embodiment.
105. And distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
The server allocates corresponding service standards to the target personnel according to the rating levels of the target personnel, wherein the service standards are a numerical value, higher service standards are allocated to the target personnel with high rating levels, and lower service standards are allocated to the target personnel with low rating levels.
In this embodiment, the value may represent a credit line, and if the target person is rated high, for example, the target person is rated 10 in total, the target person a is rated 8, the target person is assigned a higher credit line, and if the target person is rated 2, the server assigns a lower credit line to the target person.
In the embodiment of the invention, the unified preset application programming interface is in butt joint with the plurality of business objects, and the corresponding business objects and the business standards are distributed for the target personnel, so that the working efficiency is improved, and the customers can be reasonably distributed.
Referring to fig. 2, another embodiment of the method for allocating service objects and service standards according to the embodiment of the present invention includes:
201. and reading the processing flows of the plurality of business objects, and setting a preset aggregation interface according to the processing flows of the plurality of business objects, wherein the preset aggregation interface is used for acquiring the information data of the target personnel.
The server firstly reads the processing flows of the plurality of business objects, and then sets a preset aggregation interface for acquiring the information data of the target personnel according to the processing flows of the plurality of business objects.
For example, the mainline processing flow of multiple business objects includes: information comprehensive authorization, face recognition, credit investigation authorization and line allocation. The branch line processing flow comprises the following steps: and the server sets a preset aggregation interface according to the processing flow.
202. Setting a preset application programming interface, wherein the preset application programming interface is used for acquiring screening standard data of a plurality of business objects;
the server sets a preset application programming interface for acquiring the screening standard data of the plurality of business objects.
The server sets the application programming interface from the interface address, the interface description and the interface parameter. The server can also set the application interfaces of a plurality of business objects into a uniform application page, and set the same short message entry reminding and uniform short message file for the plurality of business objects.
Specifically, the server sets a preset address format as an address standard of an initial application programming interface, wherein the preset address format can be a name of a sponsor plus request content to obtain a first application programming interface; the server sets the preset description name as the description standard of the first application programming interface, and the preset description name can be a loan to obtain the description standard of the second application programming interface; the server sets the preset parameter type and the preset parameter value as the parameter standard of the second application programming interface, and the preset parameter type and the preset parameter value can be the user ID and 123456, so as to obtain the preset application programming interface.
203. Acquiring information data of a target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person;
it is to be understood that the execution subject of the present invention may be a distribution device of a service object and a service standard, and may also be a terminal or a server, which is not limited herein. The embodiment of the present invention is described by taking a server as an execution subject.
When a target person uses the terminal, the server acquires information data of the target person through a preset aggregation interface of the terminal, performs word segmentation on the information data of the target person, and converts the information data of the segmented target person into an information vector of the target person based on a preset vector model.
Specifically, the server first takes n characters of the information data of the target person from left to right as a matching field, wherein n is the longest number of entries in the large machine dictionary. Then, searching a large machine dictionary and matching; if the matching is successful, the matching field is segmented as word segmentation data. And if the matching is unsuccessful, removing the last character of the matching field, taking the rest character string as new word segmentation data, matching again, repeating the process until all word segmentation data are segmented, and then inputting the obtained word segmentation data of the target person into the N-gram model by the server to obtain the information vector of the target person.
In this embodiment, the information data of the target person is personal information of the client.
204. And acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects.
After the information data of the target personnel are obtained through the preset aggregation interface, the server obtains the screening standard data of the plurality of business objects through the preset application programming interface, and then the server converts the screening standard data of the plurality of business objects into the screening standard vectors of the plurality of business objects for facilitating the subsequent matching with the information data of the target personnel.
In this embodiment, the screening standard data of the plurality of business objects may be screening information of a plurality of parties.
Specifically, the server obtains the service data of the plurality of service objects through a preset application programming interface applicable to the standards of the plurality of service objects. And secondly, the server standardizes the service data of the plurality of service objects which do not meet the standard to obtain screening standard data of the plurality of service objects. And finally, the server inputs the obtained screening standard data into the N-gram model for vectorization processing to obtain screening standard vectors of a plurality of service objects.
The specific steps of the server for acquiring the screening standard data of the plurality of service objects are as follows:
the server standardizes interface address parts of the service data of the plurality of service objects according to an interface address standard to obtain the standardized service data of the plurality of service objects, namely the address standard data of the plurality of service objects; the server standardizes the address standard data of the plurality of business objects according to the interface description standard to obtain standardized address standard data of the plurality of business objects, namely description labeling data of the plurality of business objects; the server standardizes the description labeling data of the plurality of business objects according to the interface parameter standard to obtain the standardized description labeling data of the plurality of business objects, namely the screening standard data of the plurality of business objects.
The standard interface document is called a normative document, the standard interface document has a normative format and content requirements, and the server acquires the standard interface document conforming to a preset application programming interface, in this embodiment, the normative format and content requirements of the annotation interface document include: the interface comprises an interface address, an interface description and interface parameters, wherein the interface parameters comprise parameter types and parameter data.
For example, the interface address of the sponsor A is https:// zifangA/getmoney.do/001, the interface of the sponsor A is described as being borrowed into the bank card A, and the interface parameters of the sponsor A comprise a user ID, an account identifier and a corresponding specific numerical value; the interface address of the sponsor B is https:// zifangB/debits and credit.do/000230, the interface of the sponsor A is described as loan to the bank card B, and the interface parameters of the sponsor B comprise a user ID, an account and corresponding specific numerical values. It can be seen from the above conditions that the standards of the interface addresses, the interface descriptions and the interface parameters of the sponsor A and the sponsor B are different, the server standardizes the interface addresses of the sponsor A and the sponsor B as https:// zifangx/getmeney.do/00X, standardizes the interface descriptions of the sponsor A and the sponsor B as lending money or lending money to the sponsor X, and standardizes the interface parameters of the sponsor A and the sponsor B as user ID, account identification and corresponding numerical values. The server obtains screening standard data of a plurality of service objects which meet the standard specification.
205. And acquiring the target business object according to the preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object.
And the server adopts a preset similarity formula in a preset distribution engine to match the target business object for the target personnel. The server calculates cosine similarity based on the information vector of the target person and the screening standard vectors of the plurality of service objects to obtain a plurality of cosine similarities, selects the largest cosine similarity from the plurality of cosine similarities, and takes the service object corresponding to the largest cosine similarity as the target service object.
For example, the screening standard vectors of the plurality of business objects are a screening standard vector a of the business object, a screening standard vector B of the business object, and a screening standard vector C of the business object, respectively. The server calculates cosine similarity according to the information vector of the target person and the screening standard vectors of the plurality of service objects based on a preset similarity formula to obtain the cosine similarity A of 0.9, the cosine similarity B of 0.75 and the cosine similarity C of 0.7, determines the service object corresponding to the cosine similarity A as the target service object by comparing the cosine similarity, and distributes the target person to the target service object.
The preset similarity formula is as follows:
in the formula, a is an information vector of a target person, B is a screening standard vector of one of the screening standard vectors of the plurality of business objects, a · B is a point product of the information vector of the target person and the screening standard vector of one of the screening standard vectors of the plurality of business objects, | a | | | | | B | | | is a product of the information vector L2 of the target person and the screening standard vector L2 of one of the screening standard vectors of the plurality of business objects, L2 is a norm, cos θ is a cosine similarity, and the larger the value of cos θ, the more similar the information vector of the target person and the screening standard vector of one of the screening standard vectors of the plurality of business objects. And the server confirms the target business object through the maximum cosine similarity and distributes the target personnel to the target business object.
206. And carrying out rating evaluation on the target personnel according to the information vector of the target personnel to obtain the rating grade of the target personnel.
After the server obtains the target business object, the server grades the target personnel based on the information vector of the target personnel, so that the grade of the target personnel is obtained.
In this embodiment, the server performs rating evaluation on the target person according to the information vector of the target person, the rating level of the target person determines the business standard allocated to the target person, and the server may perform rating evaluation by referring to the credit information vector, the work information, and the like in the information vector of the target person, which is not specifically described in this embodiment.
207. And distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
The server distributes corresponding business standards for the target personnel according to the rating levels of the target personnel, distributes higher business standards for the target personnel with high rating levels, and distributes lower business standards for the target personnel with low rating levels.
In this embodiment, the higher the rating of the target person is, the higher the credit line that can be applied to is, whereas the lower the rating of the target person is, the lower the credit line that can be applied to is. For example, if the target person has a rating of 10 and the target person a has a rating of 8, the target person is assigned a higher credit line, and if the target person has a rating of 2, the server assigns a lower credit line to the target person.
In the embodiment of the invention, the unified preset application programming interface is in butt joint with the plurality of business objects, and the corresponding business objects and the business standards are distributed for the target personnel, so that the working efficiency is improved, and the customers can be reasonably distributed.
In the above description of the method for allocating service objects and service standards in the embodiment of the present invention, an allocation apparatus for service objects and service standards in the embodiment of the present invention is described below with reference to fig. 3, where an embodiment of the allocation apparatus for service objects and service standards in the embodiment of the present invention includes:
the information vector conversion module 301 is configured to obtain information data of a target person through a preset aggregation interface, and convert the information data of the target person into an information vector of the target person;
a standard vector conversion module 302, configured to obtain screening standard data of multiple service objects through a preset application programming interface, and convert the screening standard data of the multiple service objects into screening standard vectors of the multiple service objects;
the service processing module 303 is configured to compare the information vector of the target person with the screening standard vectors of the plurality of service objects based on a preset allocation engine, obtain a target service object, and allocate the target person to the target service object;
the ranking module 304 is configured to perform ranking on the target person according to the information vector of the target person to obtain a ranking level of the target person;
and a business allocating module 305, configured to allocate, according to the rating of the target person, a business standard corresponding to the target business object to the target person.
In the embodiment of the invention, the unified preset application programming interface is in butt joint with the plurality of business objects, and the corresponding business objects and the business standards are distributed for the target personnel, so that the working efficiency is improved, and the customers can be reasonably distributed.
Referring to fig. 4, another embodiment of the apparatus for allocating service objects and service standards according to the embodiment of the present invention includes:
the information vector conversion module 301 is configured to obtain information data of a target person through a preset aggregation interface, and convert the information data of the target person into an information vector of the target person;
a standard vector conversion module 302, configured to obtain screening standard data of multiple service objects through a preset application programming interface, and convert the screening standard data of the multiple service objects into screening standard vectors of the multiple service objects;
the service processing module 303 is configured to compare the information vector of the target person with the screening standard vectors of the plurality of service objects based on a preset allocation engine, obtain a target service object, and allocate the target person to the target service object;
the ranking module 304 is configured to perform ranking on the target person according to the information vector of the target person to obtain a ranking level of the target person;
and a business allocating module 305, configured to allocate, according to the rating of the target person, a business standard corresponding to the target business object to the target person.
Optionally, the standard vector conversion module 302 includes:
a reading unit 3021, configured to read service data of a plurality of service objects through a preset application programming interface;
a standardization processing unit 3022, configured to standardize the service data of the multiple service objects to obtain screening standard data of the multiple service objects;
a vectorization processing unit 3023, configured to perform vectorization processing on the screening standard data of the multiple service objects through a preset vector model, to obtain screening standard vectors of the multiple service objects.
Optionally, the normalization processing unit 3022 may be further specifically configured to:
reading a standard interface document of a preset application programming interface, wherein the standard interface document comprises an interface address standard, an interface description standard and an interface parameter standard;
based on the interface address standard, the service data of the plurality of service objects are standardized to obtain address standard data of the plurality of service objects;
standardizing the address standard data of the plurality of business objects based on the interface description standard to obtain description standard data of the plurality of business objects;
and standardizing the description standard data of the plurality of business objects based on the interface parameter standard to obtain screening standard data of the plurality of business objects.
Optionally, the information vector converting module 301 may be further specifically configured to:
segmenting the information data of the target personnel to obtain segmented data of the target personnel;
and converting the word segmentation data of the target person into an information vector of the target person based on a preset vector model.
Optionally, the service processing module 303 may be further specifically configured to:
calculating cosine similarity between the information vector of the target person and the screening standard vectors of the plurality of service objects in a preset distribution engine according to a preset similarity formula to obtain a plurality of cosine similarity;
comparing the plurality of cosine similarities to obtain the maximum cosine similarity;
extracting the screening standard vector of the service object corresponding to the maximum cosine similarity from the screening standard vectors of the plurality of service objects to obtain the screening standard vector of the target service object;
and confirming the target business object according to the screening standard vector of the target business object, and distributing target personnel to the target business object according to a preset distribution engine.
Optionally, the apparatus for allocating a service object and a service standard specifically further includes:
the aggregation entry setting module 401 is configured to read processing flows of a plurality of business objects, and set a preset aggregation interface according to the processing flows of the plurality of business objects, where the preset aggregation interface is used to obtain information data of a target person;
an application programming interface setting module 402, configured to set a preset application programming interface, where the preset application programming interface is used to obtain screening standard data of a plurality of business objects.
Optionally, the api setting module 402 is specifically configured to:
setting a preset address format as an address standard of an initial application programming interface to obtain a first application programming interface;
setting a preset description name as a description standard of the first application programming interface to obtain a second application programming interface;
and setting the preset parameter type and the preset parameter value as the parameter standard of the second application programming interface to obtain the preset application programming interface.
In the embodiment of the invention, the unified preset application programming interface is in butt joint with the plurality of business objects, and the corresponding business objects and the business standards are distributed for the target personnel, so that the working efficiency is improved, and the customers can be reasonably distributed.
Fig. 3 and fig. 4 describe in detail the apparatus for distributing the service object and the service standard in the embodiment of the present invention from the perspective of the modular functional entity, and in the following, describe in detail the apparatus for distributing the service object and the service standard in the embodiment of the present invention from the perspective of hardware processing.
Fig. 5 is a schematic structural diagram of a distribution apparatus for business objects and business standards according to an embodiment of the present invention, where the distribution apparatus 500 for business objects and business standards may have relatively large differences due to different configurations or performances, and may include one or more processors (CPUs) 510 (e.g., one or more processors) and a memory 520, and one or more storage media 530 (e.g., one or more mass storage devices) for storing applications 533 or data 532. Memory 520 and storage media 530 may be, among other things, transient or persistent storage. The program stored on the storage medium 530 may include one or more modules (not shown), each of which may include a series of instruction operations in the distribution facility 500 for business objects and business criteria. Further, the processor 510 may be configured to communicate with the storage medium 530, and execute a series of instruction operations in the storage medium 530 on the distribution device 500 for the business objects and the business criteria.
The business object and business standard distribution facility 500 may also include one or more power supplies 540, one or more wired or wireless network interfaces 550, one or more input-output interfaces 560, and/or one or more operating systems 531, such as Windows Server, Mac OS X, Unix, Linux, FreeBSD, and the like. Those skilled in the art will appreciate that the configuration of the distribution facility for business objects and standards illustrated in fig. 5 does not constitute a limitation of the distribution facility for business objects and standards, and may include more or fewer components than those illustrated, or some components may be combined, or a different arrangement of components.
The present invention also provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium, or a volatile computer-readable storage medium, and the computer-readable storage medium stores instructions that, when executed on a computer, cause the computer to execute the steps of the method for allocating business objects and business standards.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for distributing service objects and service standards is characterized in that the method for distributing the service objects and the service standards comprises the following steps:
acquiring information data of a target person through a preset aggregation interface, and converting the information data of the target person into an information vector of the target person;
acquiring screening standard data of a plurality of business objects through a preset application programming interface, and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects;
acquiring a target business object according to a preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object;
ranking the target personnel according to the information vectors of the target personnel to obtain the ranking of the target personnel;
and distributing the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
2. The method of claim 1, wherein the obtaining of the filtering standard data of the plurality of business objects through a preset application programming interface and the converting of the filtering standard data of the plurality of business objects into the filtering standard vectors of the plurality of business objects comprises:
reading the service data of a plurality of service objects through a preset application programming interface;
standardizing the service data of the plurality of service objects to obtain screening standard data of the plurality of service objects;
and vectorizing the screening standard data of the plurality of business objects through a preset vector model to obtain screening standard vectors of the plurality of business objects.
3. The method according to claim 2, wherein the step of normalizing the service data of the plurality of service objects to obtain the screening standard data of the plurality of service objects comprises:
reading a standard interface document of a preset application programming interface, wherein the standard interface document comprises an interface address standard, an interface description standard and an interface parameter standard;
based on the interface address standard, the service data of the plurality of service objects are standardized to obtain address standard data of the plurality of service objects;
standardizing the address standard data of the plurality of business objects based on the interface description standard to obtain description standard data of the plurality of business objects;
and standardizing the description standard data of the plurality of business objects based on the interface parameter standard to obtain screening standard data of the plurality of business objects.
4. The method for distributing business objects and business standards according to claim 1, wherein the obtaining information data of a target person through a preset aggregation interface and converting the information data of the target person into an information vector of the target person comprises:
segmenting the information data of the target personnel to obtain segmented data of the target personnel;
and converting the word segmentation data of the target person into an information vector of the target person based on a preset vector model.
5. The method of claim 1, wherein the obtaining a target business object according to a preset allocation engine, the information vector of the target person, and the screening standard vector of the plurality of business objects, and allocating the target person to the target business object comprises:
calculating cosine similarity between the information vector of the target person and the screening standard vectors of the plurality of service objects in a preset distribution engine according to a preset similarity formula to obtain a plurality of cosine similarity;
comparing the plurality of cosine similarities to obtain the maximum cosine similarity;
extracting the screening standard vector of the service object corresponding to the maximum cosine similarity from the screening standard vectors of the plurality of service objects to obtain the screening standard vector of the target service object;
and confirming the target business object according to the screening standard vector of the target business object, and distributing target personnel to the target business object according to a preset distribution engine.
6. The method for distributing business objects and business standards according to any one of claims 1 to 5, wherein before the obtaining of the information data of the target person through the preset aggregation interface and the conversion of the information data of the target person into the information vector of the target person, the method for distributing business objects and business standards further comprises:
reading the processing flows of a plurality of business objects, and setting a preset aggregation interface according to the processing flows of the business objects, wherein the preset aggregation interface is used for acquiring information data of target personnel;
and setting a preset application programming interface, wherein the preset application programming interface is used for acquiring the screening standard data of a plurality of business objects.
7. The method according to claim 6, wherein the setting a preset application programming interface, the preset application programming interface being configured to obtain the screening standard data of the plurality of business objects includes:
setting a preset address format as an address standard of an initial application programming interface to obtain a first application programming interface;
setting a preset description name as a description standard of the first application programming interface to obtain a second application programming interface;
and setting the preset parameter type and the preset parameter value as the parameter standard of the second application programming interface to obtain the preset application programming interface.
8. An apparatus for distributing service objects and service standards, comprising:
the information vector conversion module is used for acquiring information data of a target person through a preset aggregation interface and converting the information data of the target person into an information vector of the target person;
the standard vector conversion module is used for acquiring screening standard data of a plurality of business objects through a preset application programming interface and converting the screening standard data of the plurality of business objects into screening standard vectors of the plurality of business objects;
the business processing module is used for acquiring a target business object according to a preset distribution engine, the information vector of the target person and the screening standard vectors of the plurality of business objects, and distributing the target person to the target business object;
the ranking module is used for ranking the target personnel according to the information vectors of the target personnel to obtain the ranking of the target personnel;
and the business allocation module is used for allocating the business standard corresponding to the target business object to the target personnel according to the rating level of the target personnel.
9. A distribution device of business objects and business standards is characterized in that the distribution device of business objects and business standards comprises: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line;
the at least one processor invokes the instructions in the memory to cause the business object and business standard assignment device to perform the business object and business standard assignment method of any of claims 1-7.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, implements the method for assigning business objects and business criteria according to any one of claims 1-7.
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