CN111626610B - Order scheduling method, system and electronic equipment - Google Patents
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Abstract
The invention relates to an order scheduling method, a system and electronic equipment, which are characterized in that grid keywords and a person taking person are preset for each grid, then the acquired order address of the order is matched with the grid keywords in a target GIS layer, when the target grid keywords are not obtained, the order address of the order is corrected through an address correction algorithm, the corrected order address is matched with the grids in the target GIS layer to obtain a target grid, and then the order is divided into the person taking person of the target grid, so that intermediate links such as correction of the order address of the order by a middle-platform person and scheduling of each scheduling system are completely avoided, the order can be accurately matched with the person taking person, and the scheduling efficiency can be improved.
Description
Technical Field
The present invention relates to the field of business management technologies, and in particular, to an order scheduling method, system, and electronic device.
Background
The construction of the novel Internet marketing network is an important strategic deployment for deepening Internet operation transformation and promoting online and offline integration of China Unicom. The method is an important ring and key measure for constructing an Internet-based novel marketing network by relying on a middle platform to make a best-made strong delivery network. The diversified delivery is realized through the delivery network, the customer perception and the enterprise operation efficiency are improved, and different competitive advantages are gradually formed, but in the construction and implementation process, the following problems are found:
when a user makes self-help ordering through various contact systems such as a mobile phone business hall App, an online business hall, a Walker marketing, a UNICOM mall, a light touch point two-dimensional code, code purchase, weChat public numbers, a network alliance foreground and the like, the user can input the installed address information of the user such as province, city, county, district and the like by himself, the problems that the user address is not standard, incomplete, redundant error characters and the like are difficult to solve due to the randomness of the user input, the specific order receiving personnel are difficult to be accurately matched, at the moment, secondary transfer processing is performed after the middle personnel are required to confirm manually, and the workload is large and the efficiency is not high;
in addition, the system for receiving orders of the business and the business have an order scheduling system in each province, the business has a set of construction order scheduling system in each province, the cutting of each scheduling system is not beneficial to scheduling, and each order cannot be accurately matched with a specific order receiving person.
Disclosure of Invention
The invention aims to solve the technical problem of providing an order scheduling method, an order scheduling system and electronic equipment aiming at the defects of the prior art.
The technical scheme of the order scheduling method is as follows:
establishing a plurality of GIS layers for a preset area according to the order type, dividing each GIS layer into a plurality of grids, and receiving grid keywords and order receiving personnel respectively set for each grid by a business provider;
obtaining a target GIS layer according to the order type corresponding to the obtained order;
matching the order address of the acquired order with grid keywords in the target GIS layer;
and if the target grid keywords matched with the order addresses cannot be obtained, correcting the order addresses through an address correction algorithm, matching the corrected order addresses with grids in the target GIS layer to obtain target grids, and dividing the orders to order receiving personnel of the target grids.
The order scheduling method has the beneficial effects that:
through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
On the basis of the scheme, the order scheduling method can be improved as follows.
Further, the method further comprises the following steps:
and if the target grid keywords matched with the order addresses can be obtained, dividing the orders to the order receiving personnel of the grids corresponding to the target grid keywords.
The beneficial effects of adopting the further scheme are as follows: when the target grid keywords are obtained, the orders are divided into the order receiving personnel of the grids corresponding to the target grid keywords, the orders can be accurately matched with the order receiving personnel, and the dispatching efficiency is improved.
Further, the matching the corrected order address with the grid in the target GIS layer to obtain a target grid includes:
matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
and obtaining the target grid from the target GIS layer through a point-to-plane intersection algorithm according to the longitude and latitude of the first target interest point.
The beneficial effects of adopting the further scheme are as follows: the process of matching the corrected order address with the grid in the target GIS layer to obtain the target grid is described.
Further, the method further comprises the following steps:
when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
and obtaining the target grid from the target GIS layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
The beneficial effects of adopting the further scheme are as follows: when the order address after error correction does not match the first target interest point, the electronic map is called to match the second target interest point from a plurality of second interest points preset in the electronic map, so that a target grid is obtained.
Further, the electronic map is a hundred-degree map or a high-altitude map.
The technical scheme of the order scheduling system is as follows:
the method comprises a dividing module, an acquisition module, a matching module and an allocation module;
the establishing and dividing module is used for establishing a plurality of GIS layers for a preset area according to the order type, dividing each GIS layer into a plurality of grids, and receiving grid keywords and order receiving personnel respectively set for each grid by a business provider;
the acquisition module is used for acquiring a target GIS image layer according to the type of the order corresponding to the acquired order;
the matching module is used for: matching the order address of the acquired order with grid keywords in the target GIS layer;
the distribution module is used for:
and if the matching module cannot obtain the target grid keywords matched with the order address, correcting the order address by an address correction algorithm, matching the corrected order address with grids in the target GIS layer to obtain a target grid, and dividing the order to order receiving personnel of the target grid.
The order scheduling system has the beneficial effects that:
through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
Further, the allocation module is further configured to: and if the matching module can obtain the target grid keywords matched with the order addresses, dividing the order to the order receiving personnel of the grid corresponding to the target grid keywords.
The beneficial effects of adopting the further scheme are as follows: when the target grid keywords are obtained, the orders are divided into the order receiving personnel of the grids corresponding to the target grid keywords, the orders can be accurately matched with the order receiving personnel, and the dispatching efficiency is improved.
Further, the allocation module is specifically configured to:
matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
and obtaining the target grid from the target GIS layer through a point-to-plane intersection algorithm according to the longitude and latitude of the first target interest point.
The beneficial effects of adopting the further scheme are as follows: the process of matching the corrected order address with the grid in the target GIS layer to obtain the target grid is described.
Further, the allocation module is further configured to:
when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
and obtaining the target grid from the target GIS layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
The beneficial effects of adopting the further scheme are as follows: when the order address after error correction does not match the first target interest point, the electronic map is called to match the second target interest point from a plurality of second interest points preset in the electronic map, so that a target grid is obtained.
Further, the electronic map is a hundred-degree map or a high-altitude map.
The technical scheme of the electronic equipment is as follows:
comprising a memory, a processor and a program stored on said memory and running on said processor, characterized in that said processor implements the steps of a scheduling assignment method as claimed in any one of the preceding claims when executing said program.
The electronic equipment has the beneficial effects that:
through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
Drawings
FIG. 1 is a flow chart of an order scheduling method according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of a system for scheduling orders according to an embodiment of the present invention;
Detailed Description
As shown in fig. 1, an order scheduling method in an embodiment of the present invention includes the following steps:
s1, establishing a plurality of GIS layers for a preset area according to order types, dividing each GIS layer into a plurality of grids, and receiving grid keywords and order receiving personnel respectively set for each grid by a business vendor;
s2, obtaining a target GIS layer according to the order type corresponding to the obtained order;
s3, matching the order address of the acquired order with grid keywords in the target GIS layer;
and S4, if the target grid key word matched with the order address cannot be obtained, correcting the order address through an address correction algorithm, matching the corrected order address with the grid in the target GIS layer to obtain a target grid, and dividing the order to order receiving personnel of the target grid.
Through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
The order type includes opening a new broadband, opening a network television, etc., and the preset area may be a certain province or city, such as the Hebei province or Beijing city, etc., and the GIS layer is described by taking Beijing city as an example:
GIS represents geographic information system, generally, according to the information of railway LRRL, highway, urban road, rural road etc. divide into different GIS layers, and the GIS layer in this application is relative to order type, for example, open the order of new broadband for corresponding one GIS layer, open the order of network television for another GIS layer. Then, each GIS layer is divided into a plurality of grids, specifically:
for example, in a GIS layer corresponding to an order for opening a new broadband, beijing can be divided into a plurality of grids in a range of 10km×10km, or beijing can be divided into a plurality of grids according to the street of beijing.
After each GIS layer is divided into grids, a business provider sets grid keywords and order receiving personnel for each grid, wherein the business provider can be China mobile, china Union, china telecom and the like, and the grid keywords can be commonly used addresses, such as 'Beijing eastern urban southern gong-drum lane and He', 'Nannong-drum lane', 'Beijing municipal sea lake area double clear road No. 30', 'Qinghua university';
after analyzing the text information in the acquired order, the order type corresponding to the order can be obtained, for example, if the acquired order is an order for opening a new broadband, a GIS layer corresponding to the new broadband is opened to obtain a target GIS layer;
the order address of the order can be matched with the grid keywords in the target GIS layer in the following way:
1) The matching is carried out by adopting a Boolean matching mode, in particular: the grid key that is identical to the order address is the target grid key, for example: the order address is 'the same in the south gong and drum lane of the east urban area of Beijing city', the grid keyword is also 'the same in the south gong and drum lane of the east urban area of Beijing city', and the grid keyword is the target grid keyword;
2) Matching is carried out by adopting a fuzzy matching mode, in particular: for example, the order address is "Qinghua university", only "Beijing university of sea lake area double clear road 30 # Qinghua university" is adopted in the preset keywords, then the "Beijing university of sea lake area double clear road 30 # Qinghua university" is obtained through matching, namely the target grid keywords, wherein some common area names can be identified, for example, the area names of Qinghua university, beijing university, gong drum roadway and the like are identified in a fuzzy matching mode, and when the order address of the order contains information of the Qinghua university, beijing university, gong drum roadway and the like, the fuzzy matching mode is adopted.
The address correction algorithm may adopt a chinese text correction algorithm, remove non-address WORDs in order addresses of orders by non-address attribute identification, modify wrongly written WORDs input by a user by WORD correction, match order addresses of orders with known aliases by alias identification, and refer to a technology corresponding to a WORD text document "proofreading" function, which will not be described herein.
Preferably, in the above technical solution, the method further includes:
s5, if the target grid keywords matched with the order addresses can be obtained, dividing the orders to the order receiving personnel of the grids corresponding to the target grid keywords.
When the target grid keywords are obtained, the orders are divided into the order receiving personnel of the grids corresponding to the target grid keywords, the orders can be accurately matched with the order receiving personnel, and the dispatching efficiency is improved.
Preferably, in the above technical solution, in S4, the matching the corrected order address with the grid in the target GIS layer to obtain a target grid includes:
s40, matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
s41, obtaining the target grid from the target GIS image layer through a point-surface intersection algorithm according to the longitude and latitude of the first target interest point.
The business may also set a plurality of first interest points, where the first interest points are also addresses of a cell, a Hu and a school or a hospital, and referring to the boolean matching mode and the fuzzy matching mode, the corrected order addresses are matched in a preset plurality of first interest points to obtain a first target interest point, and the description is given by taking the university of bloom as the first target interest point as an example:
the longitude of the university of bloom is 116.3263, and the latitude of the university of bloom is 40.0038, it is understood that the longitude and the latitude of the university of bloom represent a point on a map, a target GIS layer is taken as a surface, and a target grid is obtained from the target GIS layer through a point-surface intersection algorithm, wherein specific technical details of the point-surface intersection algorithm are known to those skilled in the art, and are not described herein.
When the target grid is not obtained from the target GIS map layer through the point-face intersection algorithm, the point representing the university of bloom on the map is taken as the circle center, the preset distance is taken as the radius, a circle is formed, and the grid which the circle falls into is calculated through the face-face intersection algorithm, namely the target grid, wherein the position of the business hall of the business is marked on the target GIS map layer, the target business hall closest to the circle center is found, the distance between the target business hall and the circle center is taken as the preset distance, and the preset distance is also other specified distance, wherein it can be understood that the position of the business hall can be marked in each GIS map layer.
Preferably, in the above technical solution, further, the method further includes:
s410, when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
s420, obtaining the target grid from the target GIS image layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
When the order address after error correction does not match the first target interest point, the electronic map is called to match the second target interest point from a plurality of second interest points preset in the electronic map, so as to obtain a target grid, wherein the electronic map is a hundred-degree map or a high-altitude map, and the electronic map is illustrated by taking the high-altitude map as an example:
a large number of second interest points are prestored in the Goldmap, and application program interfaces matched with the second interest points are reserved, so that a business operator can input an order address after error correction by applying for the Goldmap to open the application program interfaces, and the business operator can match with the second interest points prestored in the Goldmap, wherein the specific matching mode refers to the Boolean matching mode and the fuzzy matching mode and is not described in detail herein;
and then obtaining the target grid from the target GIS layer through a point-plane intersection algorithm according to the longitude and latitude of the second target interest point, wherein the description is omitted herein, and when the target grid is not obtained from the target GIS layer through the point-plane intersection algorithm, the description is omitted herein, and the description is omitted herein.
In the above embodiments, although the steps S1, S2, etc. are numbered, it is only a specific embodiment given in the present application, and those skilled in the art may adjust the execution sequence of S1, S2, etc. according to the actual situation, which is also within the scope of the present invention.
As shown in fig. 2, an order scheduling system 200 according to an embodiment of the present invention includes a setup dividing module 210, an obtaining module 220, a matching module 230, and an allocation module 240;
the establishing and dividing module 210 is configured to establish a plurality of GIS layers for a preset area according to an order type, divide each GIS layer into a plurality of grids, and receive grid keywords and order receiving personnel set by a business vendor for each grid respectively;
the acquiring module 220 is configured to obtain a target GIS layer according to an order type corresponding to the acquired order;
the first determining module 230 is configured to: matching the order address of the acquired order with grid keywords in the target GIS layer;
the allocation module 240 is configured to:
if the matching module 230 cannot obtain the target grid keyword matched with the order address, correcting the order address by an address correction algorithm, matching the corrected order address with the grid in the target GIS layer to obtain a target grid, and dividing the order to the order receiving personnel of the target grid.
Through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
Preferably, in the above technical solution, the allocation module 240 is further configured to:
if the matching module 230 can obtain the target grid keyword matched with the order address, the order is divided into order receiving personnel of the grid corresponding to the target grid keyword.
When the target grid keywords are obtained, the orders are divided into the order receiving personnel of the grids corresponding to the target grid keywords, the orders can be accurately matched with the order receiving personnel, and the dispatching efficiency is improved.
Preferably, in the above technical solution, the allocation module 240 is specifically configured to:
matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
and obtaining the target grid from the target GIS layer through a point-to-plane intersection algorithm according to the longitude and latitude of the first target interest point.
The process of matching the corrected order address with the grid in the target GIS layer to obtain the target grid is described.
Preferably, in the above technical solution, the allocation module 240 is further configured to:
when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
and obtaining the target grid from the target GIS layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
When the order address after error correction does not match the first target interest point, the electronic map is called to match the second target interest point from a plurality of second interest points preset in the electronic map, so that a target grid is obtained.
Preferably, in the above technical solution, the electronic map is a hundred-degree map or a high-german map.
The above steps for implementing corresponding functions by using each parameter and each unit module in the order scheduling system 200 according to the present invention may refer to each parameter and each step in the above embodiment of an order scheduling method, which are not described herein.
The electronic equipment comprises a memory, a processor and a program stored in the memory and running on the processor, wherein the processor realizes the steps of an order scheduling method implemented by any one of the above when executing the program.
Through the grid keywords and the operator receiving personnel set for each grid in advance, then the acquired order addresses of the orders are matched with the grid keywords in the target GIS layer, when the target grid keywords are not obtained, the order addresses of the orders are corrected through an address correction algorithm, the corrected order addresses are matched with the grids in the target GIS layer to obtain target grids, and then the orders are separated to the operator receiving personnel of the target grids, so that intermediate links such as correction of the order addresses of the orders by the center personnel and scheduling of each scheduling system are completely avoided, the orders can be accurately matched with the operator receiving personnel, and scheduling efficiency can be improved.
The electronic device may be a computer, a mobile phone, or the like, and the program is corresponding to computer software or mobile phone APP, and the parameters and steps in the electronic device of the present invention may refer to the parameters and steps in the embodiment of an order scheduling method, which are not described herein.
In the present disclosure, the terms "first," "second," and "second" are used for descriptive purposes only and are not to be construed as indicating or implying a relative importance or implying a number of technical features being indicated. Thus, a feature defining "a first" or "a second" may explicitly or implicitly include at least one such feature. In the description of the present invention, the meaning of "plurality" means at least two, for example, two, three, etc., unless specifically defined otherwise.
In the description of the present specification, a description referring to terms "one embodiment," "some embodiments," "examples," "specific examples," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present invention. In this specification, schematic representations of the above terms are not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, the different embodiments or examples described in this specification and the features of the different embodiments or examples may be combined and combined by those skilled in the art without contradiction.
While embodiments of the present invention have been shown and described above, it will be understood that the above embodiments are illustrative and not to be construed as limiting the invention, and that variations, modifications, alternatives and variations may be made to the above embodiments by one of ordinary skill in the art within the scope of the invention.
Claims (7)
1. An order scheduling method, comprising:
establishing a plurality of GIS layers for a preset area according to the order type, dividing each GIS layer into a plurality of grids, and receiving grid keywords and order receiving personnel respectively set for each grid by a business provider;
obtaining a target GIS layer according to the order type corresponding to the obtained order;
matching the order address of the acquired order with grid keywords in the target GIS layer;
if the target grid key word matched with the order address cannot be obtained, correcting the order address through an address correction algorithm, matching the corrected order address with grids in the target GIS layer to obtain a target grid, and dividing the order to order receiving personnel of the target grid;
further comprises:
and if the target grid keywords matched with the order addresses can be obtained, dividing the orders to the order receiving personnel of the grids corresponding to the target grid keywords.
2. The method for scheduling orders according to claim 1, wherein said matching the corrected order address with the grid in the target GIS layer to obtain the target grid comprises:
matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
and obtaining the target grid from the target GIS layer through a point-to-plane intersection algorithm according to the longitude and latitude of the first target interest point.
3. The order scheduling method of claim 2, further comprising:
when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
and obtaining the target grid from the target GIS layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
4. An order scheduling system is characterized by comprising a establishment dividing module, an acquisition module, a matching module and an allocation module;
the establishing and dividing module is used for establishing a plurality of GIS layers for a preset area according to the order type, dividing each GIS layer into a plurality of grids, and receiving grid keywords and order receiving personnel respectively set for each grid by a business provider;
the acquisition module is used for acquiring a target GIS image layer according to the type of the order corresponding to the acquired order;
the matching module is used for: matching the order address of the acquired order with grid keywords in the target GIS layer;
the distribution module is used for: if the matching module cannot obtain the target grid keywords matched with the order address, correcting the order address through an address correction algorithm, matching the corrected order address with grids in the target GIS layer to obtain a target grid, and dividing the order to order receiving personnel of the target grid;
the allocation module is further configured to: and if the matching module can obtain the target grid keywords matched with the order addresses, dividing the order to the order receiving personnel of the grid corresponding to the target grid keywords.
5. The order dispatch system of claim 4, wherein the allocation module is specifically configured to:
matching the order address after error correction with a plurality of preset first interest points to obtain a first target interest point;
and obtaining the target grid from the target GIS layer through a point-to-plane intersection algorithm according to the longitude and latitude of the first target interest point.
6. The order dispatch system of claim 5, wherein the allocation module is further configured to:
when the order address after error correction is not matched with a plurality of preset first interest points, an electronic map is called, and the order address after error correction is matched in a plurality of preset second interest points in the electronic map to obtain a second target interest point;
and obtaining the target grid from the target GIS layer through a point-surface intersection algorithm according to the longitude and latitude of the second target interest point.
7. An electronic device comprising a memory, a processor and a program stored on the memory and running on the processor, wherein the processor, when executing the program, implements the steps of an order scheduling method according to any one of claims 1 to 3.
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