CN111596833A - Skill art winding processing method and device - Google Patents
Skill art winding processing method and device Download PDFInfo
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- CN111596833A CN111596833A CN201910131136.9A CN201910131136A CN111596833A CN 111596833 A CN111596833 A CN 111596833A CN 201910131136 A CN201910131136 A CN 201910131136A CN 111596833 A CN111596833 A CN 111596833A
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- 238000004804 winding Methods 0.000 title claims abstract description 36
- 238000003672 processing method Methods 0.000 title abstract description 9
- 230000002452 interceptive effect Effects 0.000 claims abstract description 61
- 230000003993 interaction Effects 0.000 claims abstract description 43
- 238000000034 method Methods 0.000 claims abstract description 43
- 238000005516 engineering process Methods 0.000 claims abstract description 16
- 238000012545 processing Methods 0.000 claims description 19
- 238000004590 computer program Methods 0.000 claims description 7
- 238000013135 deep learning Methods 0.000 claims description 4
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- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/16—Sound input; Sound output
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Abstract
The application provides a technical skill winding processing method and device, wherein the method comprises the following steps: when data information sent by interactive equipment is received, skill information identification is carried out; and when determining that the skill information identification result has a skill winding, if determining that the identified skill information sets a skill priority for the user identifier in the data information, selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interaction device. The method can solve the problem of skill and technology winding according to the actual application scene, and improves the user experience.
Description
Technical Field
The invention relates to the technical field of information processing, in particular to a technical skill winding processing method and device.
Background
With the rapid development of the internet and internet of things technology, the application field of artificial intelligence is more and more extensive, and the technical innovation tends to be mature. Natural language processing is currently the most mature technique in the fields of artificial intelligence.
Hardware devices such as traditional household appliances, automobiles, education auxiliary products, various emerging robots and the like are in urgent need of adding a voice interaction function to improve user experience.
Various interactive open platforms are produced accordingly. The interactive equipment interacting with the interactive open platform mainly has the following two aspects:
on one hand, processing various service devices, such as services of music, take-out and the like, wherein each service is referred to as skill information; and on the other hand, the device is connected with hardware equipment of different manufacturers. And (4) selecting related skills on an open platform by the manufacturer according to the product characteristics of the manufacturer.
There are two ways that an open platform provides skill information access:
the first method comprises the following steps: entering skills through a wake word;
and the second method comprises the following steps: skills are accessed by partial conversational techniques.
For the second approach, the platform needs to meet the requirements of different manufacturers for the same technology to enter different skills. Such as "i want to hear the white snow princess", skill information recognized as a story telling is required on the child education apparatus, and skill information recognized as a music is required on the speaker apparatus.
This can lead to the problem of mythology entanglement, which is currently solved by setting a skill wake-up word or attributing mythology default to certain skill information.
According to the technical scheme, the user experience is poor, the skill awakening words are required to be spoken first by the user in a mode of setting the skill awakening words when certain skill information interaction is started every time, a lot of unnecessary words are spoken, and a large number of awakening words are required to be memorized when the skill information is increased; the mode platform without the awakening words can classify certain skill information by default, identify the user who is too rigid and cannot really understand the intention of the user.
Disclosure of Invention
In view of this, the application provides a technical skill winding processing method and device, which can solve the technical skill winding problem according to an actual application scenario, and improve user experience.
In order to solve the technical problem, the technical scheme of the application is realized as follows:
in one aspect, a method for treating a technical skill winding is provided, the method comprising:
when data information sent by interactive equipment is received, skill information identification is carried out;
and when determining that the skill information identification result has a skill winding, if determining that the identified skill information sets a skill priority for the user identifier in the data information, selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interaction device.
Wherein the method further comprises:
and if the recognized skill information is determined not to set the skill and technology priority aiming at the user identification in the data information, and the recognized skill information is determined to set the skill and technology priority aiming at the interaction equipment, selecting the skill information with the highest priority set aiming at the interaction equipment from the recognized skill information to respond to the interaction equipment.
Wherein the method further comprises:
and if the recognized skill information is determined not to set the skill and technology priority aiming at the user identification in the data information and the recognized skill information is determined not to set the skill and technology priority aiming at the interactive equipment, respectively matching the slot value extracted from the data information with the vocabulary corresponding to the recognized skill information, and selecting the skill information corresponding to the vocabulary with the highest matching degree to respond to the interactive equipment.
Wherein the method further comprises:
a user interface is provided for inputting corresponding skill information for the interactive device and configuring skill conversational priority for the interactive device and the user corresponding skill information.
Another aspect provides a technical skill winding processing apparatus, comprising: the device comprises a receiving unit, an identification unit, a determination unit and a processing unit;
the receiving unit is used for receiving data information;
the identification unit is used for identifying skill information when the receiving unit receives data information sent by the interactive equipment;
the determining unit is used for determining whether the skill information recognition result recognized by the recognizing unit has a skill winding or not and determining whether the recognized skill information sets a skill priority or not aiming at the user identification in the data information;
and the processing unit is used for selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interaction equipment if the identified skill information is determined to set the skill and talk priority for the user identifier in the data information when the determining unit determines that the skill information identification result has the talk tangle.
Wherein the content of the first and second substances,
the determining unit is further used for determining whether the identified skill information sets a skill technical priority for the interactive device;
the processing unit is further configured to select, from the identified skill information, skill information with a highest priority set for the interaction device to respond to the interaction device if the determining unit determines that the identified skill information does not set a skill-speaking priority for the user identifier in the data information and determines that the identified skill information sets a skill-speaking priority for the interaction device.
Wherein the content of the first and second substances,
the processing unit is further configured to, if the determining unit determines that the recognized skill information does not set a skill and speech priority for the user identifier in the data information, and the recognized skill information does not set a skill and speech priority for the interaction device, match the vocabulary corresponding to the recognized skill information with the slot value extracted from the data information, and select the skill information corresponding to the vocabulary with the highest matching degree to respond to the interaction device.
Wherein the content of the first and second substances,
the determining unit is further used for providing a user interface for inputting corresponding skill information aiming at the interactive equipment and configuring the skill and skill priority of the interactive equipment and the corresponding skill information of the user.
An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of the method of skilled dialog winding processing when executing the program.
A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the skilled-art-tangle processing method.
According to the technical scheme, the matching word list is set for each skill information by configuring the skill priority for different interaction devices and users, and the most accurate skill information is selected to respond to the interaction devices when the skill entanglement occurs in the recognition result of the recognition of the data information sent by the interaction devices. The technical skill winding problem can be solved according to the practical application scene, and the user experience is improved.
Drawings
FIG. 1 is a schematic flow chart of a skilled dialog winding process in an embodiment of the present application;
FIG. 2 is a schematic diagram of a process flow of a skilled dialog winding process implemented in an embodiment of the present application;
fig. 3 is a schematic structural diagram of an apparatus applied to the above-described technology in the embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more clearly apparent, the technical solutions of the present invention are described in detail below with reference to the accompanying drawings and examples.
The embodiment of the application provides a skill winding processing method, which is characterized in that through configuring skill priorities aiming at different interaction devices and users, when a plurality of skill information are identified aiming at data information sent by the interaction devices, the skill information with high priority is selected to respond to the interaction devices. The technical skill winding problem can be solved according to the requirements of the interaction equipment by the scheme, and the user experience is improved.
The technical skill winding processing method provided by the embodiment of the application is applied to an interactive open platform, the interactive open platform can comprise one device or a plurality of devices, and the functions to be realized by the interactive open platform can be interactively realized by the plurality of devices.
The interactive open platform configures corresponding word lists aiming at each skill information in advance; the vocabulary configured for each skill includes keywords corresponding to the skill information, and the number of the keywords may be one or multiple.
In the embodiment of the application, in the specific implementation, the interactive open platform may be set in advance, or may be set to set a skill and skill priority for the interactive device in the interactive process with the interactive device, for example, for the sound box, the skill of the music may be set to have a higher priority than the technology of telling a story, for example, on the child education device, the skill of the telling story may be set to have a higher priority than the skill of the music.
In specific implementation, the interactive device identifier with priority set for the identifier of one skill information may be saved:
as skill information 1: interactive device 1, skills priority 5; interactive device 2, skills priority 3; in specific implementation, the larger the value of the priority is, the lower the priority is, and this may be configured according to actual application, which is not limited in this embodiment of the application.
The interaction open platform can be preset, or can be used for setting skill priority corresponding to the skill information for the user in the interaction process with the interaction equipment.
The specific configuration can set the priority according to the preference of the user, and the higher the sensitivity is, the higher the priority set by the skill information which is used more frequently is; and vice versa lower.
In specific implementation, the user identifier with the priority set for the identifier of one skill information may be saved:
as skill information 2: user 1, technical skill priority 1; user 2, technical skills priority 3; in specific implementation, the larger the value of the priority is, the lower the priority is, and this may be configured according to actual application, which is not limited in this embodiment of the application.
In the specific embodiment of the application, the skill information and the configuration of the corresponding priority can be carried out on different interactive devices or users by the interactive open platform;
or a user interface for inputting corresponding skill information for the interactive device and configuring the interactive device or the skill priority of the user corresponding to the skill information can be provided, and the relevant information can be configured by the user. A plurality of skill information may also be provided for selection of corresponding skill information by the user.
The following describes in detail a process of implementing the skills-speaking winding process in the embodiment of the present application with reference to the drawings.
Referring to fig. 1, fig. 1 is a schematic flow chart of a skilled dialog technique winding process in an embodiment of the present application. The method comprises the following specific steps:
and 101, when the interactive open platform receives data information sent by the interactive equipment, identifying skill information.
Wherein, the data information is voice information or text information;
when the data information is voice information, before performing skill information recognition, the method further includes:
and converting the voice information into text information.
That is to say, if the interactive device receives the voice information, the interactive device can convert the voice information into text information and send the text information to the interactive open platform, or directly send the voice information as the data information to the interactive open platform, and the interactive open platform converts the voice information into the text information and then performs skill information recognition.
The skill information recognition in this step includes:
determining an intention corresponding to the data information by adopting a mode of configuration of a dialect template or deep learning, and determining that the dialect winding does not exist in a skill information identification result when the intention corresponds to one skill information; when the intention corresponds to more than two skill information, determining that the skill information identification result has a speech wrap.
The intention (Intent) is to identify the expression of the user, specifically what the user wants to do, and basically, the intention is to use a classifier to classify the user's requirements into a certain type.
And 102, when determining that the skill information identification result is complicated, if the identified skill information sets the skill priority for the user identifier in the data information, selecting the skill information with the highest priority from the identified skill information to respond to the interactive device by the interactive open platform.
The following describes in detail the implementation of the skills-based dialog winding process in the embodiment of the present application with reference to the drawings.
Referring to fig. 2, fig. 2 is a schematic diagram of a process flow of performing skills wrapping in an embodiment of the present application. The method comprises the following specific steps:
The skill information recognition in this step includes:
determining an intention corresponding to the data information by adopting a mode of configuration of a dialect template or deep learning, and determining that the dialect winding does not exist in a skill information identification result when the intention corresponds to one skill information; when the intention corresponds to more than two skill information, determining that the skill information identification result has a speech wrap.
And 204, selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interactive equipment, and ending the process.
The user here refers to a user for the currently transmitted data information, and if a priority is set for other users, and a skill and skill priority is not set for the corresponding skill information for the user for the currently transmitted data information, it is also determined that the skill and skill priority is not set for the user.
In the embodiment of the application, whether the skill and technology priority is set for the user is considered preferentially, and if not, whether the skill and technology priority is set for the interactive equipment is considered; if skill-language priority is not set for either the user or the interactive device, a vocabulary configured for each skill is used to determine which skill information to select in response.
And step 206, selecting the skill information with the highest priority set for the interactive equipment from the identified skill information to respond to the interactive equipment, and ending the process.
And step 207, respectively matching the slot values extracted from the data information with the vocabularies corresponding to the recognized skill information, selecting the skill information corresponding to the vocabularies with the highest matching degree to respond to the interactive equipment, and ending the process.
And (4) slot position: slot (Slot) is a definition for key information in user expressions. Such as departure place, destination, etc. in an air order ticket
Wherein, the groove value: the value extracted for the slot in a sentence. For example, if i want to book an airline ticket from beijing to shanghai, beijing is the slot value corresponding to the slot position of the departure place.
And step 208, responding to the interactive equipment by using the skill information corresponding to the skill identification result.
After the data information is analyzed and the skill information is determined, the skill related data is retrieved according to the slot value, for example, the shopping skill can be commodity information, and the weather skill can be weather information; and a sentence is assembled according to the skill data information and is used as response content to respond to the interactive equipment, so that the corresponding user can know the response content.
Different from the conventional implementation in the embodiment of the present application, if the skill information corresponding to the response information is determined when the call entanglement occurs, after the skill information is determined, a process of how to assemble the response information is not limited in the embodiment of the present application.
The technical and technical speaking winding problem is solved by introducing the technical and technical priority aiming at the user, the technical and technical priority aiming at the interaction device and the vocabulary aiming at different technical information settings.
Based on the same inventive concept, the embodiment of the application also provides a technical skill winding processing device. Referring to fig. 3, fig. 3 is a schematic structural diagram of an apparatus applied to the above technology in the embodiment of the present application. The device includes: a receiving unit 301, a recognition unit 302, a determination unit 303, and a processing unit 304;
a receiving unit 301, configured to receive data information;
the data information is voice information or text information;
when the data information is voice information, before performing skill information recognition, the method further includes:
and converting the voice information into text information.
An identifying unit 302, configured to perform skill information identification when the receiving unit 301 receives data information sent by an interactive device;
when the skill information is identified, determining the intention corresponding to the data information by adopting a mode of dialect template configuration or deep learning, and when the intention corresponds to one skill information, determining that the skill information identification result is not enwound by the dialect; when the intention corresponds to more than two skill information, determining that the skill information identification result has a speech wrap.
A determining unit 303, configured to determine whether there is a skill tangle in the skill information recognition result recognized by the recognition unit 302, and determine whether the recognized skill information sets a skill priority for the user identifier in the data information;
and the processing unit 304 is configured to, when the determination unit 303 determines that there is a skill entanglement in the skill information identification result, select, from the identified skill information, skill information with the highest priority set for the user to respond to the interaction device if it is determined that the identified skill information sets a skill priority for the user identifier in the data information.
Preferably, the first and second liquid crystal films are made of a polymer,
a determining unit 303, further configured to determine whether the identified skill information sets a skill-speaking priority for the interactive device;
the processing unit 304 is further configured to, if the determining unit 303 determines that the identified skill information does not set a skill interpretation priority for the user identifier in the data information, and determines that the identified skill information sets a skill interpretation priority for the interaction device, select, from the identified skill information, a skill information with the highest priority set for the interaction device to respond to the interaction device.
Preferably, the first and second liquid crystal films are made of a polymer,
the processing unit 304 is further configured to, if the determining unit 303 determines that the recognized skill information does not set a skill and speech priority for the user identifier in the data information, and the recognized skill information does not set a skill and speech priority for the interaction device, match the vocabulary corresponding to the recognized skill information with the slot value extracted from the data information, and select the skill information corresponding to the vocabulary with the highest matching degree to respond to the interaction device.
Preferably, the first and second liquid crystal films are made of a polymer,
the determining unit 303 is further configured to provide a user interface for inputting corresponding skill information for the interactive device and configuring a skill conversational priority of the interactive device and the corresponding skill information of the user.
The units of the above embodiments may be integrated into one body, or may be separately deployed; may be combined into one unit or further divided into a plurality of sub-units.
In addition, an electronic device is further provided in an embodiment of the present application, and includes a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor implements the steps of the method for skilled call winding processing when executing the program.
In addition, a computer-readable storage medium is provided in an embodiment of the present application, and a computer program is stored thereon, and when being executed by a processor, the computer program realizes the steps of the skilled dialog winding processing method.
In summary, according to the technical skill priority configuration method and device, the matching word list is set for each technical skill information by aiming at different interaction devices and users, and when the technical winding occurs to the recognition result of the recognition of the data information sent by the interaction devices, the most accurate technical skill information is selected to respond to the interaction devices. The technical skill winding problem can be solved according to the practical application scene, and the user experience is improved.
The embodiment of the application also provides a user interface mode for setting skill information by the user and setting the skill priority of the user aiming at the interactive equipment, so that the setting mode is more flexible, the requirements of the user can be better met, the customized development is reduced, and the universality of the platform is improved.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (12)
1. A method of skilled-dialect winding processing, the method comprising:
when data information sent by interactive equipment is received, skill information identification is carried out;
and when determining that the skill information identification result has a skill winding, if determining that the identified skill information sets a skill priority for the user identifier in the data information, selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interaction device.
2. The method of claim 1, further comprising:
and if the recognized skill information is determined not to set the skill and technology priority aiming at the user identification in the data information, and the recognized skill information is determined to set the skill and technology priority aiming at the interaction equipment, selecting the skill information with the highest priority set aiming at the interaction equipment from the recognized skill information to respond to the interaction equipment.
3. The method of claim 2, further comprising:
and if the recognized skill information is determined not to set the skill and technology priority aiming at the user identification in the data information and the recognized skill information is determined not to set the skill and technology priority aiming at the interactive equipment, respectively matching the slot value extracted from the data information with the vocabulary corresponding to the recognized skill information, and selecting the skill information corresponding to the vocabulary with the highest matching degree to respond to the interactive equipment.
4. The method of claim 1, further comprising:
a user interface is provided for inputting corresponding skill information for the interactive device and configuring skill conversational priority for the interactive device and the user corresponding skill information.
5. The method of claim 1, wherein the performing skill information identification comprises:
determining an intention corresponding to the data information by adopting a mode of configuration of a dialect template or deep learning, and determining that the dialect winding does not exist in a skill information identification result when the intention corresponds to one skill information; when the intention corresponds to more than two skill information, determining that the skill information identification result has a speech wrap.
6. The method according to any one of claims 1-4, wherein the data information is voice information or text information;
when the data information is voice information, before performing skill information recognition, the method further includes:
and converting the voice information into text information.
7. A technical skill winding processing device, comprising: the device comprises a receiving unit, an identification unit, a determination unit and a processing unit;
the receiving unit is used for receiving data information;
the identification unit is used for identifying skill information when the receiving unit receives data information sent by the interactive equipment;
the determining unit is used for determining whether the skill information recognition result recognized by the recognizing unit has a skill winding or not and determining whether the recognized skill information sets a skill priority or not aiming at the user identification in the data information;
and the processing unit is used for selecting the skill information with the highest priority set for the user from the identified skill information to respond to the interaction equipment if the identified skill information is determined to set the skill and talk priority for the user identifier in the data information when the determining unit determines that the skill information identification result has the talk tangle.
8. The apparatus of claim 7,
the determining unit is further used for determining whether the identified skill information sets a skill technical priority for the interactive device;
the processing unit is further configured to select, from the identified skill information, skill information with a highest priority set for the interaction device to respond to the interaction device if the determining unit determines that the identified skill information does not set a skill-speaking priority for the user identifier in the data information and determines that the identified skill information sets a skill-speaking priority for the interaction device.
9. The apparatus of claim 8,
the processing unit is further configured to, if the determining unit determines that the recognized skill information does not set a skill and speech priority for the user identifier in the data information, and the recognized skill information does not set a skill and speech priority for the interaction device, match the vocabulary corresponding to the recognized skill information with the slot value extracted from the data information, and select the skill information corresponding to the vocabulary with the highest matching degree to respond to the interaction device.
10. The apparatus according to any one of claims 7 to 9,
the determining unit is further used for providing a user interface for inputting corresponding skill information aiming at the interactive equipment and configuring the skill and skill priority of the interactive equipment and the corresponding skill information of the user.
11. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the processor implements the method according to any of claims 1-6 when executing the program.
12. A computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, is adapted to carry out the method of any one of claims 1 to 6.
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CN108877800A (en) * | 2018-08-30 | 2018-11-23 | 出门问问信息科技有限公司 | Voice interactive method, device, electronic equipment and readable storage medium storing program for executing |
CN109243431A (en) * | 2017-07-04 | 2019-01-18 | 阿里巴巴集团控股有限公司 | A kind of processing method, control method, recognition methods and its device and electronic equipment |
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US20120290300A1 (en) * | 2009-12-16 | 2012-11-15 | Postech Academy- Industry Foundation | Apparatus and method for foreign language study |
CN109243431A (en) * | 2017-07-04 | 2019-01-18 | 阿里巴巴集团控股有限公司 | A kind of processing method, control method, recognition methods and its device and electronic equipment |
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