CN111563814B

CN111563814B - Information processing method, device, system and electronic equipment

Info

Publication number: CN111563814B
Application number: CN202010385744.5A
Authority: CN
Inventors: 徐佳佳; 李立华; 王珺焜; 赵可嘉
Original assignee: Industrial and Commercial Bank of China Ltd ICBC
Current assignee: Industrial and Commercial Bank of China Ltd ICBC
Priority date: 2020-05-09
Filing date: 2020-05-09
Publication date: 2024-03-12
Anticipated expiration: 2040-05-09
Also published as: CN111563814A

Abstract

The disclosure provides an information processing method, an information processing device, an information processing system and electronic equipment. The method comprises the following steps: in response to the designated service being triggered, determining a service information set corresponding to the designated service, the service information set being stored in the second server side; and transmitting each service information of the service information set to the third server side based on a predetermined rule so that each service information is processed by the third server side.

Description

Information processing method, device, system and electronic equipment

Technical Field

The present disclosure relates to the field of internet technologies, and in particular, to an information processing method, an apparatus, a system, and an electronic device.

Background

With the continuous development of information technology, various automation tools are presented in the automation field to improve the business processing efficiency.

In the process of implementing the disclosed concept, the inventor finds that the related art has at least the following problems: many business processing flows relate to a plurality of business systems, and a better automatic processing method is lacking in a scene of crossing the plurality of business systems, so that the business processing of crossing the plurality of business systems needs to be manually processed, thereby not only causing huge workload, but also being easy to make mistakes and influencing user experience.

Disclosure of Invention

In view of the above, the present disclosure provides an information processing method, apparatus, system and electronic device that can effectively improve the convenience and accuracy of service processing.

One aspect of the present disclosure provides an information processing method performed by a first server side, including determining a set of service information corresponding to a specified service in response to the specified service being triggered, the set of service information being stored in a second server side, and then transmitting each service information of the set of service information to a third server side based on a predetermined rule to process each service information by the third server side.

According to the information processing method provided by the embodiment of the disclosure, as the first server side can acquire the service information set corresponding to the specified service from the second server side, and then send each service information of the service information set to the third server side based on the preset rule to process each service information, inconvenience of service processing work such as account report and backup and the like which are operated across a plurality of systems is effectively solved, the complexity of manual operation is low, the production value is low, the labor cost of repeated operation is high, and pain points such as mistakes are caused by intensive operation of manual operation are effectively solved. In addition, the labor cost is reduced, the success rate of information processing is improved by reducing the operation error rate, and the user experience is effectively improved.

One aspect of the present disclosure provides an information processing method performed by a second server side, including transmitting a service information set to a first server side in response to a service information set request, the service information set request being generated by the first server side in response to a specified service being triggered. And then, receiving processing feedback information from the first server side, wherein the processing feedback information is generated by the first server side sending each service information of the service information set to the third server side based on a preset rule so as to process each service information by the third server side.

One aspect of the present disclosure provides an information processing method performed by an information processing system including a first server side and a second server side connected, the method including: first, the first server side responds to the designated service being triggered, and sends a service information set request for the designated service to the second server side. Then, the second server side responds to the service information set request and sends the service information set corresponding to the service information set request to the first server side. Then, the first server side sends each service information of the service information set to the third server side based on a predetermined rule, so that each service information is processed by the third server side. Then, the first server receives the processing feedback information from the third server. Then, the first server side transmits the processing feedback information to the second server side so as to determine whether to execute the specified service.

One aspect of the present disclosure provides an information processing apparatus including: an information determining module and a first transmitting module. The information determining module is used for determining a service information set corresponding to the specified service in response to the triggering of the specified service, and the service information set is stored in the second server side. The first sending module is used for sending each service information of the service information set to the third server side based on a preset rule so that each service information is processed by the third server side.

One aspect of the present disclosure provides an information processing apparatus including: a second transmitting module and a first receiving module. The second sending module is used for responding to a service information set request, sending a service information set to the first server side, wherein the service information set request is generated by the first server side in response to the triggering of the designated service. The first receiving module is configured to receive processing feedback information from the first server, where the processing feedback information is generated by the first server sending each service information of the service information set to the third server based on a predetermined rule, so that the third server processes each service information.

One aspect of the present disclosure provides an information processing system including: the first server side and the second server side are connected. Wherein the first server side and the second server side are configured to: the method comprises the steps that a first server side responds to the fact that a specified service is triggered, and a service information set request for the specified service is sent to a second server side; the second server responds to the service information set request and sends a service information set corresponding to the service information set request to the first server; the first server end sends each service information of the service information set to the third server end based on a preset rule so that each service information is processed by the third server end; the first server receives the processing feedback information from the third server; and the first server side transmits the processing feedback information to the second server side so as to determine whether to execute the specified service.

Another aspect of the present disclosure provides an electronic device comprising one or more processors and a storage device for storing executable instructions that, when executed by the processors, implement the method as described above.

Another aspect of the present disclosure provides a computer-readable storage medium storing computer-executable instructions that, when executed, are configured to implement a method as described above.

Another aspect of the present disclosure provides a computer program comprising computer executable instructions which, when executed, are adapted to carry out the method as described above.

Drawings

The above and other objects, features and advantages of the present disclosure will become more apparent from the following description of embodiments thereof with reference to the accompanying drawings in which:

fig. 1 schematically illustrates application scenarios of an information processing method, apparatus, system and electronic device according to an embodiment of the present disclosure;

FIG. 2 schematically illustrates an exemplary system architecture to which information processing methods, apparatuses, systems, and electronic devices may be applied, according to embodiments of the present disclosure;

FIG. 3 schematically illustrates a flow chart of an information processing method according to an embodiment of the present disclosure;

FIG. 4 schematically illustrates a schematic diagram of a first mapping, a second mapping, and a third mapping according to an embodiment of the present disclosure;

FIG. 5 schematically illustrates a schematic diagram of display interface information according to an embodiment of the present disclosure;

FIG. 6 schematically illustrates a flow chart of an information processing method according to another embodiment of the present disclosure;

FIG. 7 schematically illustrates a flow chart of an information processing method according to another embodiment of the present disclosure;

fig. 8 schematically illustrates a logic diagram of an information processing method according to an embodiment of the present disclosure;

fig. 9 schematically illustrates a structural diagram of an information processing apparatus according to an embodiment of the present disclosure;

fig. 10 schematically illustrates a structural diagram of an information processing apparatus according to another embodiment of the present disclosure;

FIG. 11 schematically illustrates a structural diagram of an information handling system according to another embodiment of the present disclosure; and

fig. 12 schematically illustrates a block diagram of an electronic device according to an embodiment of the disclosure.

Detailed Description

Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. It should be understood that the description is only exemplary and is not intended to limit the scope of the present disclosure. One or more embodiments may be practiced without these specific details. In the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present disclosure.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. The terms "comprises," "comprising," and/or the like, as used herein, specify the presence of stated features, steps, operations, and/or components, but do not preclude the presence or addition of one or more other features, steps, operations, or components.

All terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art, and the terms used herein should be interpreted as having a meaning consistent with the context of this specification and not in an idealized or overly formal sense.

Where expressions like at least one of "A, B and C, etc. are used, the expressions should generally be interpreted in accordance with the meaning as commonly understood by those skilled in the art (e.g.," a system having at least one of A, B and C "shall include, but not be limited to, a system having a alone, B alone, C alone, a and B together, a and C together, B and C together, and/or A, B, C together, etc.). The terms "first," "second," and the like are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defining "a first" or "a second" may explicitly or implicitly include one or more features.

In order to facilitate understanding of the technical scheme of the present disclosure, account opening business handling in the financial field is taken as an example for explanation. The newly registered business needs to open an unit bank settlement account at a commercial bank, which needs to be filed or approved at a people's bank (abbreviated as a pedestrian). According to the management method of the people bank accounts, each account needs to be recorded on the day of opening. In the related art, the settlement account of the unit bank needs to be manually recorded or approved by a banking staff on a people banking platform. The labor costs for manual filing or approval are too high and the time costs are easily too high due to operational errors. In addition, in the account opening business handling process, a plurality of financial entities such as banking outlets, banking business platforms, business information platforms, people banks and the like are involved, so that automatic processing based on automatic tools in the related art is inconvenient.

The embodiment of the disclosure provides an information processing method, an information processing device, an information processing system and electronic equipment. The information processing method comprises a service information set determining process and a service information transmitting process. In the service information set determining process, in response to the designated service being triggered, a service information set corresponding to the designated service is determined, and the service information set is stored in the second server side. After the service information set determining process is completed, a service information sending process is performed, and each service information of the service information set is sent to a third server side based on a preset rule, so that each service information is processed by the third server side, and the problems that the service processing work is inconvenient, the manual operation complexity is low, the production value is low, the repeated operation has high labor cost, and errors are caused by intensive operation are solved. In addition, the labor cost is reduced, the success rate of information processing is improved by reducing the operation error rate, and the user experience is effectively improved.

Fig. 1 schematically illustrates an application scenario of an information processing method, apparatus, system and electronic device according to an embodiment of the present disclosure.

As shown in fig. 1, a scenario of account reporting is taken as an example, and network site collection information, such as name, registration place, telephone, industry attribution, etc., of transacting the account opening service needs to be received. However, the information cannot meet the requirement of the people for account reporting, for example, the people need business information of enterprises, such as business license registration number and validity period, organization code, registration currency, registration funds, operation range, national tax registration number, etc., when the people conduct account reporting audit, which results in that the account reporting process involves a plurality of entities such as a website server, a banking platform, a business information platform, a people business platform (such as a people account association system), etc., and the account automatic reporting is not easy to realize. In addition, the names of the banking platform and the pedestrian service platform aiming at the same object may be different, for example, a "business license registration number" in the banking platform is named as a "business license number" in the pedestrian service platform, and the banking platform comprises various services, so that the banking platform is inconvenient to be matched with the pedestrian service platform by adjusting the names, and the difficulty of automatically reporting and preparing accounts is further increased. According to the information processing method, the information processing device, the information processing system and the electronic equipment, initial service information can be acquired from a website server by a banking service platform, information for reporting and preparing for meeting the service is acquired from an industrial and commercial information platform based on the initial service information, the initial service information is supplemented to obtain service information, and the service information is stored in a service information set mode. After the process of service backup is started, each service information is automatically sent to a pedestrian service platform to process the service information based on a preset rule, such as backup reporting, auditing and the like, so that the problem that the account backup reporting service involves a plurality of entities and is difficult to automatically report the backup is effectively solved, and the manual error rate can be reduced.

Fig. 2 schematically illustrates an exemplary system architecture to which information processing methods, apparatuses, systems, and electronic devices may be applied according to embodiments of the present disclosure. It should be noted that fig. 2 is only an example of a system architecture to which embodiments of the present disclosure may be applied to assist those skilled in the art in understanding the technical content of the present disclosure, but does not mean that embodiments of the present disclosure may not be used in other devices, systems, environments, or scenarios.

As shown in fig. 2, the system architecture 200 according to this embodiment may include terminal devices 201, 202, a network 203, and servers 204, 205, 206. The network 203 may include a number of gateways, hubs, network lines, etc. to provide a medium for communication links between the terminal devices 201, 202 and the servers 204, 205, 206. The network 203 may include various connection types such as wired, wireless communication links, or fiber optic cables, among others.

The user may interact with other terminal devices and servers 204, 205, 206 via the network 203 using the terminal devices 201, 202 to receive or transmit information, etc., such as to transmit service requests, to transmit information requests, to receive processing results, etc. The terminal devices 201, 202 may be installed with various communication client applications, such as a banking application, an operation and maintenance application, a web browser application, a search application, an office application, an instant messaging tool, a mailbox client, social platform software, etc. applications (by way of example only) are installed on a website terminal.

Terminal devices 201, 202 include, but are not limited to, self-service transaction machines, smartphones, virtual reality devices, augmented reality devices, tablet computers, laptop portable computers, and the like.

The server 204 may receive a request, such as a service request (e.g., an account opening request, a sales request, an audit request, a record request, etc.), and send the request to the server 205 for processing, where the server 205 may process service information related to the request to satisfy the service information processing requirements of the server 206, and then send the service information to the server 206 for service processing. For example, the servers 204, 205, 206 may be background management servers, server clusters, and the like. The background management server can analyze and process the received service request, information request, database update instruction and the like, and feed back the processing result (such as the requested information, the processing result and the like) to the terminal equipment.

It should be noted that, the information processing method provided by the embodiments of the present disclosure may be generally executed by the servers 204, 205. The information processing method provided by the embodiments of the present disclosure may also be performed by a server or a server cluster that is different from the servers 204, 205, 206 and is capable of communicating with the terminal devices 201, 202 and/or the servers 204, 205, 206.

It should be understood that the number of terminal devices, networks and servers is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.

Fig. 3 schematically shows a flowchart of an information processing method according to an embodiment of the present disclosure.

As shown in fig. 3, the information processing method includes operations S301 to S303.

In operation S301, in response to the designated service being triggered, a set of service information corresponding to the designated service is determined, the set of service information being stored in the second server side.

In this embodiment, the specified services include, but are not limited to: account opening, account selling, backup reporting, auditing and the like, and account opening services are described below as examples.

For example, a service information set corresponding to a specified service may be directly acquired. Or acquiring all or part of service information, and then determining a service information set corresponding to the specified service by screening, matching and other modes.

In one embodiment, in response to a specified service being triggered, determining a set of service information corresponding to the specified service may include the following operations.

First, a second server side is logged in based on second login account information.

Then, a service information set corresponding to the specified service is downloaded from the second server side.

For example, the intelligent module automatically logs in the second server, and in the interactive interface provided by the second server, according to the selection of the menu of "unit bank account management" - "automatic record of account opening", the selection of the date of account opening: the basic user selects T to push forward for one month, and the general user selects T-1 to push forward for one month, so that the state of opening the account and recording is selected: after the automatic record is made, click "query" and then click "export". T is the date. Clicking on the save in the pop-up saves the manifest to the specified (e.g., default) path. If the service information set is encrypted, decryption is needed, and the service information set is converted into a format which is convenient for automatic processing, such as a user using a service operation internal management platform, the encrypted service information set (such as a manifest file) is opened, and decrypted service information is copied into a non-encrypted excel form for preprocessing data to be processed. The pre-processing includes, but is not limited to: screening, searching, sorting, format adjustment, etc. It should be noted that operations such as clicking, selecting, inputting, etc. may be implemented based on, for example, robotic process automation technology.

In operation S303, each service information of the service information set is transmitted to the third server side based on a predetermined rule, so that each service information is processed by the third server side.

In this embodiment, the predetermined rule may be a rule for enabling the service information sent by the first server side to be convenient for the third server side to perform service processing, such as a sending sequence and a data format of each information in the service information, matching with a currently selected information category to be input, and automatically generating by the third server side based on the service information. The predetermined rule may be determined according to the information input sequence, the information format, the information category to be input, and the like of the third server side.

In another embodiment, the set of business information has attribute information, and a first mapping relationship exists between the attribute information and the first login account information. Wherein the attribute information includes, but is not limited to: local business, remote business, basic deposit account, general deposit account, etc. The first mapping relation can be respectively stored in a first server side and a third server side so as to realize identity authentication, operation authority authentication and the like of a login user.

Accordingly, the above method may further include the following operations.

First, after determining a service information set corresponding to a specified service, determining first login account information corresponding to attribute information based on a first mapping relationship, where the first login account information is used for logging in a third server.

Then, the third server side is logged in based on the first login account information.

For example, according to the mapping relation between the account attribute and the operator (account) of the personal account management system, the user name and the password of the corresponding basic user four-level operator are read, and after the login interface of the personal account management system is input, the login is clicked.

Such account-based login access may make the restricted access content vulnerable to attacks. For example, when the user name and the password of the fourth-level operator are revealed, the security mechanism of the third server cannot be guaranteed. If the above-mentioned level four operator user name, password is obtained by an unauthorized entity, the unauthorized entity can implement access to the restricted access content and even operate on the restricted access content.

In another embodiment, to improve security of the third server side, the first server side (e.g., the bank server identifier and/or the website server identifier) and the login account information may be bound. Specifically, the first server side has first end identification information, and a second mapping relationship exists between the first end identification information and the first login account information, so that the following can be realized: according to the network number (namely the first end identification information) of the account data to be automatically recorded in the opening record list and the first mapping relation, the first login account information is determined, and the account management system of the person can also determine whether the current login person is an imposter or not based on the first mapping relation.

In another embodiment, in order to implement the refined management of the access rights, the specified service has service identification information, and a third mapping relationship exists between the service identification information and the first login account information. Such as a pedestrian account management system, comprises an account opening service function, a sales service function, an audit service function and a record service function. For example, one login account information may be used to implement one or a portion of the account opening service functions, the account closing service functions, the audit service functions, and the record service functions (by establishing a mapping relationship to implement binding of the service functions with the login account information). If the operation of the super right is expected after the login account information is used for login, the service function of the super right cannot be realized, and the safety of the third server side is further improved.

Fig. 4 schematically illustrates a schematic diagram of a first mapping relationship, a second mapping relationship, and a third mapping relationship according to an embodiment of the present disclosure.

As shown in fig. 4, a first mapping relationship exists between the attribute information and the first login account information, a second mapping relationship exists between the first end identification information and the first login account information, and a third mapping relationship exists between the service identification information and the first login account information. The first server side may select the first login account information currently applicable based on the mapping relations. The third server side may determine whether the current registrant is masquerading, whether to perform a superright operation, and the like based on these mappings.

In another embodiment, the above method may further include the following operations: the first login account information is updated or imported. Such as with the updating of the associated information of the first login account information stored in the person's account management system, in order to facilitate the login operation.

In another embodiment, the above method may further include the following operations: the second login account information is updated or imported. Such as with the associated information of the second login account information stored in the second server side, in order to facilitate the login operation.

In another embodiment, the above method may further include the following operations: after each service information of the service information set is sent to the third server side based on a predetermined rule, processing feedback information from the third server side is received. And then, the processing feedback information is sent to a second server side. This facilitates the second server-side to determine whether to initiate subsequent operations for the specified service based on processing the feedback information, such as whether to enable an account, print account information, and the like.

For example, the processing feedback information includes successful recording, the first server may write back the deposit account number, write back "automatic recording" for "record-for-opening flag", supplement the date of the day to "record date", supplement the operation completion time point data to "operation time". And feeding back the processing result to the second server, if logging in the second server again, selecting 'unit bank account management' - 'automatic record of account opening', clicking 'import' and storing the processing result in the second server.

For another example, when the processing feedback information includes a record failure, after clicking a button such as "submit" or "confirm", the first server side captures a prompt field from the failure information and the failure prompt box popped up from the page. Filling the grabbing field into the failure reason of the original to-be-recorded list, and feeding back to the second server side. If the failure cause prompt cannot be grasped, the "failure cause" column is filled with "others".

In another embodiment, the above method may further include the following operations: and after the processing feedback information is sent to the second server side, destroying the service information corresponding to the processing feedback information. Therefore, after the first server side executes the operation shown above, the service information corresponding to the processing feedback information is destroyed, so that the user information safety is improved, for example, hidden danger caused by information leakage related to account opening is reduced.

The above operation S303 is exemplarily described below.

In one embodiment, transmitting each service information of the service information set to the third server side based on a predetermined rule may include the following operations.

First, display interface information from a third server side is received.

Then, the display interface information is identified (such as optical character recognition (Optical Character Recognition, abbreviated as OCR recognition) and the like), and a first information category to be input is determined.

Next, first information to be input corresponding to the first information to be input category is determined.

And then, the first information to be input is sent to a third server side.

Wherein, the names of the second server side and the third server side aiming at the same object may be different, so that the name conversion is needed. Specifically, determining the first information to be input corresponding to the first information to be input category includes: and for each service information, determining a second information category to be input corresponding to the first information category to be input, wherein a fourth mapping relation exists between the first information category to be input and the second information category to be input. Then, information corresponding to the second information category to be input is determined from the service information as the first information to be input.

In another embodiment, sending each service information of the service information set to the third server side based on a predetermined rule includes: for each service information, receiving display interface information from a third server side. Then, the specified information of the service information is sequentially transmitted in the specified order based on the display interface information. Thus, information input based on display interface information (such as interface display interface identification, jump display interface corresponding to operation and the like) and corresponding input sequence is facilitated.

The following describes a flow of issuing a basic deposit account record.

Firstly, according to a local place mark selection menu in an account opening and recording list, if the menu is local, a local account opening is selected in a pedestrian account management system (account management system for short). If the user is at a different place, selecting to open an account at the different place. Wherein, the 'local account opening' enters an 'open local bank settlement account-basic deposit account' interface to input information. The 'remote account opening' selects 'open remote bank settlement account-basic deposit account' interface to input information.

For example, select to open a bank account → open a local bank settlement account → a base deposit account. Recording record information according to the data of the record list of opening an account. The table of the input interface field (first information category to be input) and the record list field (second information category to be input) is shown in table 1.

TABLE 1

The bits 1-10 in Table 1 correspond to the first page in the display interface message sent by the third server, and the bits 11-24 correspond to the second page in the display interface message sent by the third server.

After the first page is input, the user needs to click the page to confirm and submit. If the basic deposit account is not opened by the depositor, the next page of the information input interface of the opening information is entered. If the depositor has already opened the basic deposit account, the third server side prompts "the depositor name is repeated-! The XX depositor has opened a basic deposit account in XX City-! The grabbing prompt is written back to the processing failure reason in the account opening and recording list, the account opening and recording mark is changed into the automatic recording failure, the account opening and recording flow is exited, and the next data work is entered.

Regarding a 17-industry attribution field in the second page, clicking the 'industry attribution', popping up an 'industry attribution input' interface, selecting the corresponding industry according to the account opening record list, and clicking the 'newly added' and then 'submitting'. Clicking the 'return' after submitting, closing the 'industry attribution input' interface, returning the 'account opening information input' interface, and continuing to input.

And (3) finishing the information input, clicking 'determining', entering an information checking interface, and 'determining' below a clicked page. After the determination, the system automatically fills the basic deposit account number to be used.

Wherein, for the individual business opening basic user input without word size is as follows:

after the ' audit and control information input ' page is entered and the category of the deposit person is selected as ' no-word-size individual business, the ' certificate type ' and ' certificate number ' fields appear on the page, and the ' legal representative certificate type ' and the ' legal representative certificate number ' are respectively selected from the ' account opening record list ' to be input.

The mapping relationship between the certificate type in the third server and the certificate type in the second server is shown in table 2.

TABLE 2

Fig. 5 schematically illustrates a schematic diagram of display interface information according to an embodiment of the present disclosure.

As shown in fig. 5, the intelligent module may determine information to be recorded based on the mapping relationships in table 1 and table 2, and perform information recording (a part of information is coded). After the input information is finished, printing basic deposit account information, selecting a printing mode, naming the file according to the 'accounting account' in the account opening and recording list and the basic deposit account information, capturing the basic deposit account number in the printing page, and writing the basic deposit account number back to the 'basic deposit account number' field in the account opening and recording list.

The intelligent module clicks 'confirm', prints the depositor inquiry password, selects a mode of printing to a file, and names the file according to 'accounting account number' and password information in an account opening record list.

Page prompt "success of opening an account-! The generated basic deposit account number and the printed virtual (account opening license) number are displayed, the intelligent module clicks on 'complete', the third server automatically returns to the first page 'audit and control information input' interface, and the intelligent module can continue to record the next account.

The following describes an example of the opening of a different basic deposit account.

The local and different places in the account opening and recording list are marked as 'different places', and after the intelligent module logs in the account management system of the person, the bank account is selected to be opened, the bank account is opened, the account is settled in the different places, and the basic deposit account is selected.

After the first page information is input, the intelligent module clicks on "confirm" to continue, the system prompts "the deposit person is a deposit person at different places, the process of opening accounts at different places is performed", and the intelligent module needs to click on "confirm".

The depositor registers (residence) in the province, and the system automatically checks whether the depositor has opened a basic deposit account. The intelligent module writes back 'automatic record failure' in 'record flag' of record list of opening account, and 'fill' the reason of processing failure 'into' opened basic deposit account. The depositor does not open the basic deposit account and will enter the 'open account information entry' interface. The depositor registers (residence) in the out-of-province place, the system will poll and prompt "do you confirm to send the poll? ", the intelligent module needs to click" determine ". Entering the poll interface, the intelligent module only needs to pause waiting. If the enterprise has already opened the basic deposit account, inquire and reply the "the depositor has opened the basic deposit account", after the intelligent module reads the suggestion, "return", withdraw from the open flow, fill "automatic record fail" in "the open record mark" of the open record list, the "process failure reason" is filled "the basic deposit account already opened". And entering the next data processing. If the enterprise does not open the basic deposit account, the enterprise inquires and replies an 'agreeing to open an account', and after the intelligent module reads the prompt, the intelligent module needs to click on an 'continue processing' and enters a second page of 'open account information input' interface.

The intelligent module inputs the information of the account opening data and clicks 'determine'. Entering the information check interface, the intelligent module clicks on the ok. The third server automatically fills the virtual (license) number to be used, and the intelligent module needs to click on "determine". The page prompts the account opening information of the printing account, the intelligent module clicks ' determining ', the printing to the file is selected, the printing to the file mode is selected, the file naming is named according to the accounting account number ' and the basic deposit account information in the account opening record list, the basic deposit account number in the printing page is grabbed, and the basic deposit account number is written back to the field of the basic deposit account number in the account opening record list.

The intelligent module clicks 'confirm', prints the depositor inquiry password, selects a mode of printing to a file, and names the file according to 'accounting account number' and password information in an account opening record list. Display interface information prompt' successful account opening! The generated basic deposit account number and the printed virtual (account opening license) number are displayed, the intelligent module clicks on 'complete', the system automatically returns to a first page 'audit and control information input' interface, and the intelligent module can continue to record the next account.

The following description will be made by taking a general deposit account opening service as an example.

Automatic recording of general deposit account opening (hereinafter referred to as general household batch recording) is carried out in batch according to a preset period (such as 8:00 a.m.), and a basic household automatic recording task is started after the general household batch recording is completed.

The intelligent module determines the corresponding user name and password of the level 2 operator of the general settlement user according to the network number of the manager to be recorded with account data in the list, and clicks 'login' after the user name and password are input into a login interface of the pedestrian account management system.

According to a 'local abnormal mark' mark selection menu in an 'automatic account opening and recording list', if the menu is local, an 'open bank account', 'open local bank account', 'general deposit account', 'open local bank account', 'open abnormal bank account', 'general deposit account' is selected in a personnel account management system, and if the menu is abnormal, the menu is selected.

After the intelligent module enters the menu, the fourth mapping relation is shown in table 3 according to the record list entry information of the opening records.

TABLE 3 Table 3

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The intelligent module inputs the first page record auditing and control information and then clicks 'determining'. Entering an account basic information input page, and clicking "determining" according to the fields of "proving file type rule", "proving file number" and "remark" in the table by the intelligent module. Entering an information check page, clicking 'determining', and submitting a record.

Hereinafter, a case of opening a general settlement house from a different place will be described as an example.

After the intelligent module logs in the account management system, the menu of 'open bank account', 'open foreign bank settlement account', 'general deposit account' is entered. The fourth mapping is shown in table 4.

TABLE 4 Table 4

The intelligent module inputs the first page record auditing and control information and then clicks 'determining'. The depositor registers (residence) in the provincial and foreign places, and needs to enter the inquiry interface. The entering account basic information input page input and information check page is the same as the open local general deposit account, and printing is not needed after the filing is submitted.

The information processing method provided by the embodiment of the disclosure can solve the problems of inconvenient business operation, low manual operation complexity, low production value, high repeated operation labor cost, error caused by manual intensive operation and the like of a plurality of systems such as account report and backup, and improve the success rate of business establishment while reducing the labor cost.

Fig. 6 schematically illustrates a flowchart of an information processing method according to another embodiment of the present disclosure.

As shown in fig. 6, the information processing method performed by the second server side may include operations S601 to S603.

In operation S601, a service information set is transmitted to a first server side in response to a service information set request, which is generated by the first server side in response to a designated service being triggered.

In operation S603, processing feedback information from the first server side is received, where the processing feedback information is generated by the first server side sending each service information of the service information set to the third server side based on a predetermined rule, so that the third server side processes each service information.

In one embodiment, the second server side is connected to at least one mesh point server. Accordingly, the set of traffic information comprises traffic information from the at least one mesh point server. In addition, referring to fig. 1, the service information set may further include information that is captured and supplemented by the second server from the business information platform, so as to meet the requirement of the third server for processing the service information.

In another embodiment, the above method may further include the following operations: after receiving the processing feedback information from the first server, if the processing feedback information is determined to pass, the processing feedback information is sent to the website server corresponding to the processing feedback information, so that the website server corresponding to the processing feedback information starts a designated service and/or responds to a service information output request to output the service information corresponding to the processing feedback information. For example, initiating a specified service may include: the account is automatically enabled. Outputting the service information corresponding to the processing feedback information may include displaying the service information corresponding to the processing feedback information or printing the service information corresponding to the processing feedback information.

In another embodiment, the above method may further include the following operations: after receiving the processing feedback information from the first server, if it is determined that the processing feedback information includes processing failure, the processing feedback information is sent to a website server corresponding to the processing feedback information, and service supplementary information from the website server corresponding to the processing feedback information is received, so as to request the third server to process the service supplementary information. The request for the third server to process the service supplementary information may be implemented by manual operation (e.g. by logging in the third server by a website service person or a bank headquarter service person), or implemented by the first server, which is not limited herein.

In another embodiment, the above method may further include the following operations: after receiving the processing feedback information from the first server side, if it is determined that the processing feedback information includes processing passing, outputting service information corresponding to the processing feedback information.

It should be noted that, the information processing method executed by the second server may refer to the content of the relevant part of the information processing method executed by the first server, which is not described herein again.

Fig. 7 schematically illustrates a flowchart of an information processing method according to another embodiment of the present disclosure. The information processing method is executed by an information processing system, which includes a first server side and a second server side connected to each other.

As shown in fig. 7, the information processing method may include operations S701 to S709.

In operation S701, the first server side transmits a service information set request for a specified service to the second server side in response to the specified service being triggered.

In operation S703, the second server side responds to the service information set request and transmits the service information set corresponding to the service information set request to the first server side.

In operation S705, the first server side transmits each service information of the service information set to the third server side based on a predetermined rule, so that each service information is processed by the third server side.

In operation S707, the first server receives the processing feedback information from the third server.

In operation S709, the first server side transmits the processing feedback information to the second server side in order to determine whether to execute the designated service.

Fig. 8 schematically illustrates a logic diagram of an information processing method according to an embodiment of the present disclosure.

As shown in fig. 8, the information processing method involves at least four entities: the system comprises a website, a second server side, a first server side and a third server side. A second server may correspond to multiple sites, such as multiple branches, self-service points, etc. The first server side may be communicatively coupled to the second server side and the third server side, respectively.

The first server side has a login account information management module to import or update operator information from the website (which may be relayed from the second server side) and operator information from the third server side.

When the first server receives an instruction for executing the specified service or is triggered by a preset period to execute the specified service, the second login account information of the second server is read from the login account information management module, the second server is logged in, the overhead account information and the business grabbing supplementary information are downloaded from the second server, and the overhead account information comprises a current overhead account list and information pushed to the second server in real time by a website. The intelligent starting module determines first login account information to log in a third server according to the attribute information, the website identification and other information, then sends the account opening and recording information and the sales and recording bill to the third server for information processing, receives account opening and recording bill feedback and/or sales and recording bill feedback generated based on information processing results, and then transmits the account opening and recording bill feedback and the sales and recording bill feedback to the second server. The intelligent module at the first server splits the feedback information and notifies the corresponding network point. In addition, the intelligent module can destroy (such as destroying every day) the processed files.

And the second server determines whether the record is successful or not according to the account opening and selling list and the information. If the proposal is successful, the host account is automatically started. If the record is identified, a prompt message is sent to prompt a customer service manager to manually record the record. After the manual recording, the information of the second server needs to be updated based on the recording information. The order module of the second server side can acquire the account opening and account closing list and information, so that the website receipt machine can acquire the basic account information and the memory card password through the order module, and the website receipt machine can print the basic account information and the memory card password. In addition, the second server side supports the enterprise network banking to display the basic account information and supports printing. In addition, the business processing center or the business operation center can print information such as basic account information, memory card passwords and the like in a centralized way through the order module.

It should be noted that, the information processing method executed by the information processing system may refer to the content of the relevant part of the information processing method executed by the first server side and/or the second server side, which is not described herein again.

Another aspect of the present disclosure provides an information processing apparatus.

Fig. 9 schematically illustrates a structural diagram of an information processing apparatus according to an embodiment of the present disclosure.

As shown in fig. 9, the information processing apparatus 900 includes: information determining module 910, first transmitting module 920.

Wherein, the information determining module 910 is configured to determine, in response to the designated service being triggered, a service information set corresponding to the designated service, where the service information set is stored in the second server side.

The first sending module 920 is configured to send each service information of the service information set to the third server based on a predetermined rule, so that the third server processes each service information.

Fig. 10 schematically illustrates a structural diagram of an information processing apparatus according to another embodiment of the present disclosure.

As shown in fig. 10, the information processing apparatus 1000 includes: a second transmitting module 1010 and a first receiving module 1020.

The second sending module 1010 is configured to send a service information set to the first server in response to a service information set request, where the service information set request is generated by the first server in response to a specified service being triggered.

The first receiving module 1020 is configured to receive processing feedback information from the first server, where the processing feedback information is generated by the first server sending each service information of the service information set to the third server based on a predetermined rule, so that the third server processes each service information.

Another aspect of the present disclosure provides an information processing system.

Fig. 11 schematically illustrates a structural diagram of an information processing system according to another embodiment of the present disclosure.

As shown in fig. 11, the information processing apparatus 1100 includes:

a first server side 1110 and a second server side 1120 connected, wherein the first server side 1110 and the second server side 1120 are configured to:

the first server side 1110 transmits a service information set request for a specified service to the second server side 1120 in response to the specified service being triggered.

The second server-side 1120 transmits a service information set corresponding to the service information set request to the first server-side 1110 in response to the service information set request.

The first server side 1110 transmits each service information of the service information set to the third server side based on a predetermined rule, so that each service information is processed by the third server side.

The first server side 1110 receives the processing feedback information from the third server side.

The first server side 1110 transmits the processing feedback information to the second server side 1120 in order to determine whether to perform the specified service.

It should be noted that, the implementation manner, the solved technical problem, the realized function, and the obtained technical effect of each module in the apparatus portion embodiment are the same as or similar to the implementation manner, the solved technical problem, the realized function, and the obtained technical effect of each corresponding step in the method portion embodiment, and are not described in detail herein.

Any number of the modules, or at least some of the functionality of any number, according to embodiments of the present disclosure may be implemented in one module. Any one or more of the modules according to embodiments of the present disclosure may be implemented as split into multiple modules. Any one or more of the modules according to embodiments of the present disclosure may be implemented at least in part as a hardware circuit, such as a Field Programmable Gate Array (FPGA), a Programmable Logic Array (PLA), a system-on-chip, a system-on-a-substrate, a system-on-a-package, an Application Specific Integrated Circuit (ASIC), or in hardware or firmware in any other reasonable manner of integrating or packaging the circuits, or in any one of or in any suitable combination of three of software, hardware, and firmware. Alternatively, one or more of the modules according to embodiments of the present disclosure may be at least partially implemented as computer program modules, which when executed, may perform the corresponding functions. For example, any number of the information determination module 910, the first transmission module 920 may be combined or implemented separately, implemented in hardware or software, etc.

Another aspect of the present disclosure provides an electronic device.

Fig. 12 schematically illustrates a block diagram of an electronic device according to an embodiment of the disclosure. The electronic device shown in fig. 12 is merely an example and should not be construed to limit the functionality and scope of use of the disclosed embodiments.

As shown in fig. 12, an electronic device 1200 according to an embodiment of the present disclosure includes a processor 1201, which can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 1202 or a program loaded from a storage section 1208 into a Random Access Memory (RAM) 1203. The processor 1201 may include, for example, a general purpose microprocessor (e.g., a CPU), an instruction set processor and/or an associated chipset and/or special purpose microprocessor (e.g., an Application Specific Integrated Circuit (ASIC)), or the like. Processor 1201 may also include on-board memory for caching purposes. The processor 1201 may include a single processing unit or multiple processing units for performing the different actions of the method flows according to embodiments of the disclosure.

In the RAM 1203, various programs and data required for the operation of the electronic apparatus 1200 are stored. The processor 1201, the ROM 1202, and the RAM 1203 are communicatively connected to each other via a bus 1204. The processor 1201 performs various operations of the method flow according to the embodiments of the present disclosure by executing programs in the ROM 1202 and/or RAM 1203. Note that the program may be stored in one or more memories other than the ROM 1202 and the RAM 1203. The processor 1201 may also perform various operations of the method flow according to embodiments of the present disclosure by executing programs stored in one or more memories.

According to an embodiment of the disclosure, the electronic device 1200 may also include an input/output (I/O) interface 1205, the input/output (I/O) interface 1205 also being connected to the bus 1204. The electronic device 1200 may also include one or more of the following components connected to the I/O interface 1205: an input section 1206 including a keyboard, a mouse, and the like; an output portion 1207 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, a speaker, and the like; a storage section 1208 including a hard disk or the like; and a communication section 1209 including a network interface card such as a LAN card, a modem, or the like. The communication section 1209 performs communication processing via a network such as the internet. The drive 1210 is also connected to the I/O interface 1205 as needed. A removable medium 1211 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is installed as needed on the drive 1210 so that a computer program read out therefrom is installed into the storage section 1208 as needed.

According to embodiments of the present disclosure, the method flow according to embodiments of the present disclosure may be implemented as a computer software program. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable storage medium, the computer program comprising program code for performing the method shown in the flowcharts. In such an embodiment, the computer program can be downloaded and installed from a network via the communication portion 1209, and/or installed from the removable media 1211. The above-described functions defined in the system of the embodiments of the present disclosure are performed when the computer program is executed by the processor 1201. The systems, devices, apparatus, modules, units, etc. described above may be implemented by computer program modules according to embodiments of the disclosure.

The present disclosure also provides a computer-readable storage medium that may be embodied in the apparatus/device/system described in the above embodiments; or may exist alone without being assembled into the apparatus/device/system. The computer-readable storage medium carries one or more programs which, when executed, implement methods in accordance with embodiments of the present disclosure.

According to embodiments of the present disclosure, the computer-readable storage medium may be a non-volatile computer-readable storage medium, which may include, for example, but is not limited to: a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this disclosure, a computer-readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. For example, according to embodiments of the present disclosure, the computer-readable storage medium may include the ROM 1202 and/or the RAM 1203 and/or one or more memories other than the ROM 1202 and the RAM 1203 described above.

Those skilled in the art will appreciate that the features recited in the various embodiments of the disclosure and/or in the claims may be combined in various combinations and/or combinations, even if such combinations or combinations are not explicitly recited in the disclosure. These examples are for illustrative purposes only and are not intended to limit the scope of the present disclosure. Although the embodiments are described above separately, this does not mean that the measures in the embodiments cannot be used advantageously in combination. The scope of the disclosure is defined by the appended claims and equivalents thereof. Various alternatives and modifications can be made by those skilled in the art without departing from the scope of the disclosure, and such alternatives and modifications are intended to fall within the scope of the disclosure.

Claims

1. An information processing method performed by a first server side, the method comprising:

determining a service information set corresponding to a specified service in response to the triggering of the specified service, wherein the service information set is stored in a second server side, and comprises service information required by executing the specified service, and part of the service information in the service information set is from service information of at least one website server connected with the second server side; and

Transmitting each service information of the service information set to a third server side based on a preset rule, so that each service information is processed by the third server side, wherein the preset rule is determined according to display interface information of the third server side, and the preset rule is used for determining the transmission sequence of each service information;

the information processing method executed by the first server side further includes:

after the service information set corresponding to the appointed service is determined, determining first login account information for logging in the third server according to the first mapping relation, the second mapping relation and the third mapping relation;

the service information set is provided with attribute information, and the first mapping relation exists between the attribute information and the first login account information; the first server side is provided with first end identification information, and the second mapping relation exists between the first end identification information and the first login account information; the specified service has service identification information, and the third mapping relation exists between the service identification information and the first login account information.

2. The method of claim 1, wherein the sending each service information of the service information set to the third server based on a predetermined rule comprises:

Receiving display interface information from the third server side;

identifying the display interface information and determining a first information category to be input;

determining first information to be input corresponding to the first information to be input category; and

and sending the first information to be input to the third server side.

3. The method of claim 2, wherein the determining the first information to be input corresponding to the first information to be input category comprises: for each piece of service information,

determining a second information category to be input corresponding to the first information category to be input, wherein a fourth mapping relation exists between the first information category to be input and the second information category to be input; and

and determining information corresponding to the second information category to be input from the service information to serve as the first information to be input.

4. The method of claim 1, wherein the sending each service information of the service information set to the third server based on a predetermined rule comprises: for each piece of service information,

receiving display interface information from the third server side; and

and based on the display interface information, sequentially sending the specified information of the service information according to a specified sequence.

5. The method of claim 1, wherein the determining, in response to a specified service being triggered, a set of service information corresponding to the specified service comprises:

logging in a second server side based on the second login account information; and

and downloading a service information set corresponding to the appointed service from the second server side.

6. The method of claim 1 or 5, further comprising:

updating or importing the first login account information; or alternatively

The second login account information is updated or imported.

7. The method of claim 1, further comprising: after transmitting each service information of the service information set to the third server side based on a predetermined rule,

receiving processing feedback information from the third server side; and

and sending the processing feedback information to the second server side.

8. The method of claim 7, further comprising: and after the processing feedback information is sent to the second server, destroying service information corresponding to the processing feedback information.

9. An information processing method performed by a second server side, the method comprising:

transmitting a service information set to a first server side in response to a service information set request, wherein the service information set request is generated by the first server side in response to a designated service being triggered, the service information set comprises service information required by executing the designated service, and part of the service information in the service information set is from service information of at least one website server connected with the second server side; and

Receiving processing feedback information from the first server, wherein the processing feedback information is generated by the first server sending each service information of the service information set to a third server based on a preset rule, and each service information is processed by the third server, and the preset rule is determined according to display interface information of the third server, and the preset rule is used for determining the sending sequence of each service information;

10. The method of claim 9, further comprising: after receiving the processing feedback information from the first server side,

and if the processing feedback information is determined to pass, sending the processing feedback information to a website server corresponding to the processing feedback information, so that the website server corresponding to the processing feedback information starts the specified service and/or responds to a service information output request to output the service information corresponding to the processing feedback information.

11. The method of claim 9, further comprising: after receiving the processing feedback information from the first server side,

and if the processing feedback information is determined to comprise processing failure, sending the processing feedback information to a website server corresponding to the processing feedback information, and receiving business supplementary information from the website server corresponding to the processing feedback information so as to request the third server side to process the business supplementary information.

12. The method of claim 9, further comprising: after receiving the processing feedback information from the first server side,

And outputting service information corresponding to the processing feedback information if the processing feedback information is determined to comprise processing passing.

13. An information processing method performed by an information processing system including a first server side and a second server side connected, the method comprising:

the first server side responds to the triggering of the appointed service and sends a service information set request aiming at the appointed service to the second server side;

the second server side responds to the service information set request and sends a service information set corresponding to the service information set request to the first server side, wherein the service information set comprises service information required by executing the specified service, and part of the service information in the service information set is from the service information of at least one website server connected with the second server side;

the first server side sends each service information of the service information set to a third server side based on a preset rule, so that each service information is processed by the third server side, wherein the preset rule is determined according to the display interface information of the third server side, and the preset rule is used for determining the sending sequence of each service information;

The first server receives processing feedback information from the third server; and

the first server side sends the processing feedback information to the second server side so as to determine whether to execute the specified service;

14. An information processing apparatus comprising:

an information determining module, configured to determine, in response to a designated service being triggered, a service information set corresponding to the designated service, where the service information set is stored in a second server, where the service information set includes service information required for executing the designated service, and part of service information in the service information set is service information from at least one website server connected to the second server; and

The first sending module is used for sending each service information of the service information set to a third server side based on a preset rule so as to process each service information by the third server side, wherein the preset rule is determined according to the display interface information of the third server side, and the preset rule is used for determining the sending sequence of each service information;

15. An information processing apparatus comprising:

the second sending module is used for responding to a service information set request, sending a service information set to a first server side, wherein the service information set request is generated by the first server side in response to a designated service being triggered, the service information set comprises service information required by executing the designated service, and part of service information in the service information set is from service information of at least one website server connected with a second server side; and

the first receiving module is configured to receive processing feedback information from the first server, where the processing feedback information is generated by the first server sending each service information of the service information set to a third server based on a predetermined rule, where the predetermined rule is determined according to display interface information of the third server, and the predetermined rule is used to determine a sending sequence of each service information;

16. An information processing system, comprising: the system comprises a first server side and a second server side which are connected, wherein the first server side and the second server side are configured to:

17. An electronic device, comprising:

one or more processors;

storage means for storing executable instructions which when executed by the processor implement the method according to any one of claims 1 to 12.