CN111553497A - Equipment working state detection method and device of multimedia terminal - Google Patents
Equipment working state detection method and device of multimedia terminal Download PDFInfo
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- CN111553497A CN111553497A CN202010359243.XA CN202010359243A CN111553497A CN 111553497 A CN111553497 A CN 111553497A CN 202010359243 A CN202010359243 A CN 202010359243A CN 111553497 A CN111553497 A CN 111553497A
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- G06Q10/20—Administration of product repair or maintenance
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The invention relates to the technical field of equipment state detection, and discloses a method and a device for detecting the equipment working state of a multimedia terminal, wherein the method for detecting the equipment working state of the multimedia terminal comprises the following steps: acquiring at least one image, and carrying out image recognition on the at least one image to obtain the equipment state of the multimedia terminal; generating a work order according to the equipment state; and sending the work order to a client so that a maintainer of the multimedia terminal maintains the multimedia terminal according to the work order. Through the steps, the running state of the multimedia terminal can be detected in real time, the real-time identification of the state of the multimedia terminal equipment is realized, the labor cost of a media operation company is greatly reduced, the abnormal state of the advertisement media equipment can be found in time and maintained, the running reliability of the advertisement media equipment is greatly improved, the failure rate is reduced, and the timeliness of advertisement putting is ensured.
Description
Technical Field
The invention relates to the technical field of equipment state detection, in particular to a method and a device for detecting an equipment working state of a multimedia terminal.
Background
With the rapid development of economy, the urban construction process is accelerated, the urban population density is continuously increased, the maximum utilization of urban land becomes more important, and therefore high-rise buildings become symbolic achievement of the maximum utilization of urban land.
The elevator is one of the indispensable equipment in modern society high-rise building, and the elevator reserve will be growing in the future, simultaneously along with 4G, 5G and the emergence of internet of things technique, the multimedia advertisement medium of new generation is gradually walking into people's daily life. The elevator obtains huge amount of possession and flow of people by virtue of its unique use scene, simultaneously, still relies on its inside characteristics that have the enclosure space for carry out advertisement broadcast's interference in its inside far away is less than outdoor advertisement broadcast, so, live circle media advertisement with elevator TV, elevator poster, elevator frame etc. as the representative rises rapidly, becomes advertisement market growth new engine, and the increase trend is fiercely.
The media operator and the advertisement publisher need the advertisement media device to be in good state, and can effectively release the advertisement in time. Therefore, maintenance of the advertising media device becomes particularly important. At present, the running state of the advertising media equipment is mainly checked through manual field inspection (namely, personnel are dispatched to the field to check the state of the equipment), but the checking mode needs to invest a large amount of manpower, the labor cost is high, the efficiency is low, the equipment can not be found to be failed in time, the timeliness is poor, and the advertising effect is greatly influenced.
Disclosure of Invention
In order to solve the problems of large manpower, high cost and low efficiency in the existing advertisement medium equipment state detection technology, the invention aims to provide the equipment working state detection method and device, the server and the computer readable storage medium of the multimedia terminal, which do not need to adopt large manpower to detect the equipment state and have high efficiency and good timeliness.
In a first aspect, the present invention provides a method for detecting a device operating state of a multimedia terminal, including:
the method comprises the steps that a server obtains at least one image, wherein the coverage area of each image in the at least one image is the area where a multimedia terminal is located, and the at least one image is sent by a monitoring terminal or obtained by processing a working video stream of the multimedia terminal through the server;
the server carries out image recognition on the at least one image to obtain the equipment state of the multimedia terminal;
the server generates a work order according to the equipment state;
and the server sends the work order to the client so that maintenance personnel of the multimedia terminal can maintain the multimedia terminal according to the work order.
Based on the invention content, the working state (whether a fault occurs, whether the fault occurs or not, and the like) of the multimedia terminal can be identified by identifying the image containing at least one image of the multimedia terminal, so that the equipment state of the multimedia terminal is obtained, and meanwhile, the server can generate a work order according to the equipment state of the multimedia terminal and send the work order to the client, so that a maintainer of the multimedia terminal can maintain the multimedia terminal according to the work order. Through the design, the running state of the multimedia terminal can be detected in real time, timely and effective processing is carried out when a fault occurs, the whole detection process is automatic, a large amount of manpower is not required to be deployed, the labor cost is reduced, the detection efficiency is improved, and the timeliness and the reliability of advertisement release are ensured.
In a possible design, the server performs image recognition on the at least one image to obtain a device status of the multimedia terminal, including:
acquiring a training data set, wherein training data in the training data set at least comprises video streams and photos when the multimedia terminal works normally and video streams and photos when the multimedia terminal fails;
training an image recognition model by using the training data set to obtain a trained image recognition model;
and identifying the at least one image by using the trained image identification model to obtain the equipment state of the multimedia terminal.
Based on the invention content, the state detection of the multimedia terminal can be realized through the trained image recognition model, and the equipment state of the multimedia terminal is obtained, which is essentially to compare and recognize the trained training data and the acquired image. It will be appreciated that the training process given above is only one way to train the image recognition model.
In one possible design, the server generates a work order based on the device status, including:
acquiring equipment information of the multimedia terminal;
and generating the work order according to the equipment information and the equipment state.
Based on the disclosure, the server can quickly know the equipment model, the installation address, the fault occurrence time and the like of the multimedia terminal by acquiring the equipment information of the multimedia terminal, and record the equipment model, the installation address, the fault occurrence time and the like in the work order, so that maintenance personnel can accurately position the multimedia terminal according to the work order, and timely maintenance of the multimedia terminal is realized.
In one possible design, the method further includes:
the server also generates a maintenance suggestion of the multimedia terminal according to the equipment state, wherein the maintenance suggestion and the work order are generated simultaneously;
the server sends the maintenance recommendation to the client.
Based on the disclosure, the server can generate maintenance suggestions according to the equipment states, so that maintenance personnel can maintain the multimedia terminal according to the maintenance suggestions, and the maintenance efficiency is improved.
In one possible design, before the server sends the work order to the client, the method further includes:
judging whether the equipment state corresponding to the work order needs to be manually confirmed or not;
and if so, sending prompt information to the client to prompt the maintenance personnel to manually confirm the equipment state.
Based on the above disclosure, after the device status is obtained, in order to ensure the accuracy of device status identification, the device status can be manually confirmed, so as to avoid the problem of identification error (such as error identification due to failure).
In one possible design, after sending the work order to the client, the server further includes:
receiving a maintenance log of the multimedia terminal sent by the client;
and generating a device state statistical report according to the maintenance log.
Based on the above disclosure, the server realizes online recording of the device state of each multimedia terminal by counting the device state of each multimedia terminal, and enables the working personnel to monitor the operating state of the multimedia terminal in real time.
In a possible design, after receiving the work order sent by the server, the client further includes:
the client selects an equipment maintenance mode according to the work order, wherein the equipment maintenance mode comprises remote debugging and field processing;
and the client generates a maintenance log of the multimedia terminal after the maintenance is finished according to the equipment maintenance mode and sends the maintenance log to the server so that the server generates an equipment state statistical report according to the maintenance log.
Based on the invention, the equipment maintenance mode can be reasonably selected, and if the equipment can be debugged and maintained remotely, the manual field processing is not needed, so that the equipment maintenance efficiency is greatly improved.
In a second aspect, the present invention provides another method for detecting a device operating state of a multimedia terminal, including:
the method comprises the steps that a monitoring terminal obtains at least one image, and image recognition is carried out on the at least one image to obtain the equipment state of the multimedia terminal;
the monitoring terminal sends the equipment state to a server;
the server receives the equipment state sent by the monitoring terminal and generates a work order according to the equipment state;
and the server sends the work order to the client so that maintenance personnel of the multimedia terminal can maintain the multimedia terminal according to the work order.
Based on the invention content, the invention can identify the state of the multimedia terminal at the monitoring terminal and directly output the equipment state of the multimedia terminal to the server. By the design, image transmission can be avoided, the time required by transmission is saved, the identification efficiency can be improved, and the identification way can be increased.
In a third aspect, the present invention provides an apparatus for detecting a device operating state of a multimedia terminal, including an obtaining unit, an image recognizing unit, a processing unit and a sending unit;
the acquiring unit is used for acquiring at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located;
the image identification unit is in communication connection with the acquisition unit and is used for identifying the at least one image to obtain the equipment state of the multimedia terminal;
the processing unit is in communication connection with the image recognition unit and is used for generating a work order according to the equipment state;
and the sending unit is in communication connection with the processing unit and is used for sending the work order to a client so as to enable maintenance personnel of the multimedia terminal to maintain the multimedia terminal according to the work order.
In a possible design, the obtaining unit is further configured to obtain a training data set, where training data in the training data set at least includes video streams and photos when the multimedia terminal is in normal operation and video streams and photos when the multimedia terminal is in failure;
the device for detecting the working state of the equipment of the multimedia terminal further comprises a training unit;
the training unit is in communication connection with the acquisition unit and is used for training the image recognition model by using the training data set to obtain a trained image recognition model;
the image recognition unit is also in communication connection with the training unit, and specifically recognizes the at least one image by using the trained image recognition model to obtain the device state of the multimedia terminal.
In one possible design, the obtaining unit is further configured to obtain device information of the multimedia terminal;
the processing unit is further configured to generate the work order according to the device information and the device status.
In a possible design, the processing unit is further configured to generate a maintenance recommendation of the multimedia terminal according to the device status; the sending unit is further configured to send the maintenance suggestion to the client.
In one possible design, the device operating state detecting apparatus of the multimedia terminal further includes a confirming unit;
the confirming unit is in communication connection with the processing unit and is used for judging whether the equipment state corresponding to the work order needs to be manually confirmed or not, and if so, sending prompt information to the client to prompt the maintenance personnel to manually confirm the equipment state;
the sending unit is also in communication connection with the confirming unit and is used for sending the prompt information to the client.
In a possible design, the obtaining unit is further configured to obtain a maintenance log of the multimedia terminal sent by the client;
the device for detecting the working state of the equipment of the multimedia terminal further comprises a statistical unit;
and the statistical unit is in communication connection with the acquisition unit and is used for generating an equipment state statistical report according to the maintenance log.
In a fourth aspect, the present invention provides a system for detecting a device operating state of a multimedia terminal, including a monitoring terminal, a server and a client;
the monitoring terminal is used for sending at least one image to the server, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located;
the server is in communication connection with the monitoring terminal and is used for receiving the at least one image sent by the monitoring terminal, performing image recognition on the at least one image to obtain the equipment state of the multimedia terminal, generating a work order according to the equipment state and sending the work order to the client;
and the client is in communication connection with the server and is used for receiving the work order sent by the server.
In one possible design, the monitoring terminal is further configured to send a working video stream of the multimedia terminal to the server;
and the server is further used for processing the working state video stream after receiving the working state video sent by the monitoring terminal to obtain at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
In one possible design, the monitoring terminal is further configured to send the device status of the multimedia terminal to the server;
and the server is also used for generating a work order and sending the work order to the client according to the equipment state after receiving the equipment state sent by the monitoring terminal.
In one possible design, the client is further configured to generate a maintenance log after the maintenance of the multimedia terminal is completed;
the server is also used for receiving the maintenance log and generating a device state statistical report according to the maintenance log.
In a fifth aspect, the present invention provides a server, comprising a memory, a processor and a transceiver, which are sequentially connected in communication, wherein the memory is used for storing a computer program, the transceiver is used for transceiving a message, and the processor is used for reading the computer program and executing the method for detecting the device operating state of the multimedia terminal according to the above aspect or any one of the first aspects.
In a sixth aspect, the present invention provides a computer-readable storage medium, which stores instructions that, when executed on a computer, perform the method for detecting the device operating status of the multimedia terminal according to any of the above aspects.
In a seventh aspect, the present invention provides a computer program product comprising instructions which, when run on a computer, cause the computer to perform the method for detecting the device operating state of a multimedia terminal according to any of the above aspects.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a flow chart illustrating a first method for detecting a device operating state of a multimedia terminal according to the present invention.
Fig. 2 is a flowchart illustrating a second method for detecting the device operating status of the multimedia terminal according to the present invention.
Fig. 3 is a flowchart illustrating a third method for detecting the device operating status of the multimedia terminal according to the present invention.
Fig. 4 is a schematic structural diagram of an apparatus operating state detecting device of a multimedia terminal according to the present invention.
Fig. 5 is a schematic structural diagram of a device operating state detection system of a multimedia terminal provided by the present invention.
Fig. 6 is a block diagram of a server provided by the present invention.
Detailed Description
The invention is further described with reference to the following figures and specific embodiments. It should be noted that the description of the embodiments is provided to help understanding of the present invention, but the present invention is not limited thereto. Specific structural and functional details disclosed herein are merely illustrative of example embodiments of the invention. This invention may, however, be embodied in many alternate forms and should not be construed as limited to the embodiments set forth herein.
It will be understood that, although the terms first, second, etc. may be used herein to describe various elements, these elements should not be limited by these terms. These terms are only used to distinguish one element from another. For example, a first element could be termed a second element, and, similarly, a second element could be termed a first element, without departing from the scope of example embodiments of the present invention.
It should be understood that, for the term "and/or" as may appear herein, it is merely an associative relationship that describes an associated object, meaning that three relationships may exist, e.g., a and/or B may mean: a exists alone, B exists alone, and A and B exist at the same time; for the term "/and" as may appear herein, which describes another associative object relationship, it means that two relationships may exist, e.g., a/and B, may mean: a exists independently, and A and B exist independently; in addition, for the character "/" that may appear herein, it generally means that the former and latter associated objects are in an "or" relationship.
It will be understood that when an element is referred to herein as being "connected," "connected," or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may be present. Conversely, if a unit is referred to herein as being "directly connected" or "directly coupled" to another unit, it is intended that no intervening units are present. In addition, other words used to describe the relationship between elements should be interpreted in a similar manner (e.g., "between … …" versus "directly between … …", "adjacent" versus "directly adjacent", etc.).
It is to be understood that the terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of example embodiments of the invention. As used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises," "comprising," "includes" and/or "including," when used herein, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, numbers, steps, operations, elements, components, and/or groups thereof.
It should also be noted that, in some alternative implementations, the functions/acts noted may occur out of the order noted in the figures. For example, two figures shown in succession may, in fact, be executed substantially concurrently, or the figures may sometimes be executed in the reverse order, depending upon the functionality/acts involved.
It should be understood that specific details are provided in the following description to facilitate a thorough understanding of example embodiments. However, it will be understood by those of ordinary skill in the art that the example embodiments may be practiced without these specific details. For example, systems may be shown in block diagrams in order not to obscure the examples in unnecessary detail. In other instances, well-known processes, structures and techniques may be shown without unnecessary detail in order to avoid obscuring example embodiments.
Examples
As shown in fig. 1, the method for detecting the device operating status of the multimedia terminal according to the first aspect of the present embodiment is suitable for being executed on the monitoring terminal, the server, and the client side.
In this embodiment, the server obtains at least one image including an area where the multimedia terminal is located by processing a working video stream of the multimedia terminal, but not limited to, the following steps S101 to S107 may be included.
S101, the monitoring terminal sends a working video stream of the multimedia terminal to the server.
Step S101 is a process in which the monitoring terminal collects a video of the multimedia terminal during actual operation, and sends the video as a working video stream of the multimedia terminal to the server.
In this embodiment, the mode of acquiring the actual working video of the multimedia terminal by the monitoring terminal may be, but is not limited to: and a recording or real-time monitoring mode is adopted.
In this embodiment, the example multimedia terminal may be, but is not limited to: electronic multimedia advertising screens, picture frames and posters.
In this embodiment, for example, the monitoring terminal and the multimedia terminal may be installed in a matching manner, for example, if the multimedia terminal is installed in an elevator, the monitoring terminal may also be installed in the elevator, and the working video or the picture of the multimedia terminal may be collected in real time. In this embodiment, the example monitoring terminal may be, but is not limited to: an Artificial Intelligence (AI) camera.
S102, a server receives a working video stream sent by a monitoring terminal and obtains at least one image according to the working video stream, wherein the coverage area of each image in the at least one image is the area where a multimedia terminal is located.
Step S102 is a process in which the server performs video processing on the working video stream of the multimedia terminal to obtain an image containing the multimedia terminal, and is used to provide an identification object for image identification of a subsequent server.
In this embodiment, the manner in which the server processes the working video stream of the multimedia terminal may be, but is not limited to: and processing the working video stream frame by frame. By processing the video stream frame by frame, an image of each frame in the video stream can be obtained, and further, the image can be used as an identification image of the multimedia terminal, and image identification is performed in step S103.
Here, it is explained that: one frame is a single image frame of the smallest unit in the image, and one frame is a still image, and one frame is default to be equal to one tenth of a second.
And S103, the server performs image recognition on the at least one image to obtain the equipment state of the multimedia terminal.
In step S103, the working state of the multimedia terminal is identified through image identification, so as to obtain the device state of the multimedia terminal.
In this embodiment, the manner of performing image recognition on an image may be, but is not limited to: and performing image recognition by using the trained image recognition model.
In this embodiment, the example image recognition model may include, but is not limited to: a universal object detection model (SSD) or a Single neural network-based target detection system (YOLO) proposed by Joseph Redmon and Ali faradai et al in 2015.
In this embodiment, the training of the example image recognition model may be, but is not limited to, the following steps:
the method comprises the following steps of firstly, obtaining a training data set, wherein training data in the training data set at least comprise video streams and photos when a multimedia terminal works normally and video streams and photos when the multimedia terminal fails.
In this embodiment, the video stream and the photo when the multimedia terminal is working normally and the video stream and the photo when the multimedia terminal is failed may be, but are not limited to: the appearance photos and/or videos of the multimedia terminal when the multimedia terminal is normal; appearance photos and/or videos when the multimedia terminal fails; the multimedia terminal normally plays photos and/or videos during advertisement; the multimedia terminal cannot normally play photos and/or videos during advertisement.
And secondly, training an image recognition model by using the training data set to obtain a trained image recognition model.
Through the steps, the training of the image recognition model can be realized, so that the image recognition model can be used for carrying out image recognition on the image acquired by the server, and the equipment state of the multimedia terminal can be obtained. The essence of the identification is to compare the image with the images of the multimedia terminal in normal and fault states, so as to realize the function of real-time detection of the state of the multimedia terminal.
In this embodiment, the types of device states may include, but are not limited to: equipment loss, screen damage, electronic multimedia media black screen, screen splash, playing advertising card pause, crash and the like.
And S104, the server generates a work order according to the equipment state.
After the equipment state of the multimedia terminal is obtained, the server can generate a work order according to the equipment state of the multimedia terminal and send the work order to the client, so that maintenance personnel can maintain the multimedia terminal according to the work order.
Since the number of the multimedia terminals generally reaches hundreds of thousands or even millions, in order to accurately obtain the installation position, the machine model, and the like of each multimedia terminal after obtaining the device state, in this embodiment, the server also obtains the device information of the multimedia terminal before generating the work order, wherein the device information at least includes the codes, the installation addresses, the model types, the failure times, and the failure photos of the multimedia terminals.
After the server acquires the equipment information of the multimedia terminal, the server can be combined with the equipment state to generate a work order with more complete information and send the work order to the client, so that maintenance personnel can timely maintain the multimedia terminal according to the information in the work order.
In this embodiment, the device information may be acquired by the monitoring terminal after the multimedia terminal is identified. For example, the monitoring terminal and the multimedia terminal are installed in a matching manner, the monitoring terminal can store the device information of the corresponding multimedia terminal, and meanwhile, the device information such as a fault photo can be directly obtained by directly shooting the multimedia terminal through the monitoring terminal.
In this embodiment, the server generates the work order and also generates a maintenance suggestion of the multimedia terminal according to the device state of the multimedia terminal, and the maintenance suggestion and the work order are sent to the client together for guiding maintenance personnel to maintain the multimedia terminal.
In this embodiment, the maintenance advice may also be directly recorded in the work order, and the maintenance advice at least includes maintenance time, a maintenance method, and a maintenance method, for example, the latest time is specified or all multimedia terminals are concentrated and maintained at the specified time in a background debugging or field debugging manner, and a specific maintenance method for the multimedia terminal may be selected according to the device state (the maintenance methods corresponding to various fault types are preset in the server), or a maintenance method used when the same device state or similar device state occurs in the past may be selected in the device state statistical report.
For example, the server recognizes that the device status of the multimedia terminal is: the screen of the electronic screen (multimedia terminal) in the elevator of the A seat 3 and the number 4 in a certain office building is shown as a screen, and then the maintenance suggestions can be but are not limited to: before 10 o 'clock or at 1 o' clock, adopt the mode of background debugging to maintain the electronic screen in A seat 3 # and 4 # elevator, can also be before 10 o 'clock or at 1 o' clock, reach the scene and adopt the mode of on-the-spot debugging to maintain the electronic screen in A seat 3 # and 4 # elevator.
Through the design, the work order can contain the equipment information, the state information and the maintenance suggestions of the multimedia terminal.
In addition, in this embodiment, in order to ensure the accuracy of the state recognition of the multimedia terminal device and avoid the occurrence of false recognition and the waste of manpower and material resources for maintenance, the server further includes a device state confirmation step before sending the work order to the client, such as the following steps S104a to S104 c:
s104a, judging whether the equipment state corresponding to the work order needs to be manually confirmed.
S104b, if necessary, sending prompt information to the client to prompt the maintenance personnel to manually confirm the equipment state.
In this embodiment, the criteria for determining whether manual confirmation is required may include, but are not limited to: the above standards can be preset in the system according to the fault type, grade, source and device priority of the multimedia terminal, and are specifically determined according to the actual use condition of the multimedia terminal.
Finally, the work order is processed according to the manual confirmation result, and the processing process is as follows:
if the manual confirmation result is that the actual device state of the multimedia terminal is not consistent with the identification result, the maintainer uses the client to fill in the method used for confirming the device state, the confirmation result, the reason of error identification and the like, the client generates a maintenance log corresponding to the multimedia terminal according to the information filled in by the maintainer and sends the maintenance log to the server, and the server performs the steps S107 and S108.
Of course, in this embodiment, the maintenance log may further include a detection optimization suggestion, so as to perform improved optimization on the state identification of the multimedia terminal according to the detection optimization suggestion, and reduce the occurrence of the false identification.
If the manual confirmation result is that the actual equipment state of the multimedia terminal is consistent with the identification result, step S105 is performed, the work order is sent to the client, after the client receives the work order, a maintainer is dispatched to maintain the multimedia terminal according to the work order, after the maintenance is completed, the maintainer uses the client to fill in the maintenance method, the reason of the fault and the like, the client generates a maintenance log according to the information filled in by the maintainer and sends the maintenance log to the server, and the server performs step S107 and step S108.
And S105, the server sends the work order to the client so that maintenance personnel of the multimedia terminal can maintain the multimedia terminal according to the work order.
And S106, the client receives the work order sent by the server, generates a maintenance log of the multimedia terminal after the maintenance is finished, and sends the maintenance log to the server.
After the client receives the work order sent by the server, maintenance personnel can be dispatched to maintain the multimedia terminal in time according to the work order, and timeliness and reliability of advertisement delivery of the multimedia terminal are guaranteed.
In this embodiment, after receiving the work order, the client may further perform the following steps:
and S106a, selecting an equipment maintenance mode by the client according to the work order, wherein the equipment maintenance mode comprises remote debugging and field processing.
And S106b, the client generates a maintenance log of the multimedia terminal after the maintenance is finished according to the equipment maintenance mode, and sends the maintenance log to the server so that the server generates an equipment state statistical report according to the maintenance log.
Because the maintenance suggestions comprise processing modes (remote debugging or field debugging), the client can select the processing modes according to the maintenance suggestions, can carry out remote debugging maintenance without reaching the field, not only can the labor cost be saved, but also the maintenance efficiency can be improved. Of course, according to different processing modes, after the maintenance is completed, different maintenance logs are filled, and similarly, the client sends the maintenance logs to the server, and the steps S107 and S108 are performed to update the device state statistical information.
And S107, the server receives the maintenance log of the multimedia terminal sent by the client.
And S108, the server generates an equipment state statistical report according to the maintenance log.
The server can generate the equipment state statistical information of the multimedia terminal according to the maintenance log of the multimedia terminal, realize the online recording of the equipment state of the multimedia terminal and achieve the real-time monitoring of the multimedia terminal.
In this embodiment, the server may display the information in the device status statistics report in a graph form (e.g., a bar graph, a pie graph). The method and the system have the advantages that workers can visually know the type of the fault of the multimedia terminal, the distribution of the fault area, the type of the fault equipment and the like, the workers can master the running state of the multimedia terminal in each area, meanwhile, the multimedia terminal can be optimized and upgraded according to the equipment state of each multimedia terminal, and the reliability of advertisement delivery of the multimedia terminal is guaranteed.
In the present embodiment, various data (such as transmission of data of images, video streams, work orders, maintenance logs, and the like) may be transmitted by, but not limited to, 2G, 3G, 4G, 5G mobile data, wired broadband, and the like.
In this embodiment, the method for identifying the device status further includes that the maintenance personnel checks the device status on site, and sends the device status to the server by using the client.
Therefore, the method for detecting the working state of the multimedia terminal device, which is described in detail in the steps S101 to S108, can detect the running state of the multimedia terminal device in real time, realize real-time identification of the device state, greatly reduce the labor cost of a media operation company, timely and reliably discover the abnormal state of the advertisement media device, greatly improve the running reliability of the advertisement media device, reduce the failure rate, and ensure the timeliness of advertisement delivery.
In a possible design, as shown in fig. 2, a second aspect of the present embodiment provides a device operating state detection method for a second multimedia terminal, which is different from the detection method provided by the first aspect of the present embodiment in that: the image containing the area where the multimedia terminal is located is directly sent to the server by the monitoring terminal, and the steps are as follows:
s201, the monitoring terminal sends at least one image to the server, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
S202, the server receives the at least one image sent by the monitoring terminal, and performs image recognition on the at least one image to obtain the equipment state of the multimedia terminal.
And S203, the server generates a work order according to the equipment state.
And S204, the server sends the work order to a client so that maintenance personnel of the multimedia terminal can maintain the multimedia terminal according to the work order.
S205, the client receives the work order sent by the server, generates a maintenance log of the multimedia terminal after the maintenance is completed, and sends the maintenance log to the server.
S206, the server receives the maintenance log of the multimedia terminal sent by the client.
And S207, the server generates an equipment state statistical report according to the maintenance log.
In the second aspect of this embodiment, steps S202 to S207 are the same as the processing procedure, principle and achieved technical effect of steps S103 to S108 in the first aspect of this embodiment, and are not repeated herein.
In the second aspect of this embodiment, the manner of image recognition is the same as that of the first aspect of this embodiment, and details thereof are not repeated herein.
In the second aspect of this embodiment, the method for acquiring the image including the multimedia terminal may include, but is not limited to: (1) the monitoring terminal directly shoots a picture of the multimedia terminal to form an image of the multimedia terminal; (2) and the monitoring terminal collects the video of the multimedia terminal during actual working as the working video stream of the multimedia terminal, and carries out frame-by-frame processing on the working video stream to obtain an image containing the multimedia terminal.
The detection method provided in the second aspect of the present embodiment has the same technical effects as the detection method provided in the first aspect of the present embodiment, and details are not repeated herein.
In a possible design, as shown in fig. 3, a third aspect of the present embodiment provides a device operating state detecting method for a third multimedia terminal, which is different from the first aspect of the embodiment in that: the image recognition is carried out on the image containing the multimedia terminal at the monitoring terminal, and the steps are as follows:
s301, the monitoring terminal obtains at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
S302, the monitoring terminal performs image recognition on the at least one image to obtain the equipment state of the multimedia terminal.
And S303, the monitoring terminal sends the equipment state to a server.
And S304, the server receives the equipment state sent by the monitoring terminal and generates a work order according to the equipment state.
S305, the server sends the work order to a client side, so that maintenance personnel of the multimedia terminal can maintain the multimedia terminal according to the work order.
S306, the client receives the work order sent by the server, generates a maintenance log of the multimedia terminal after the maintenance is completed, and sends the maintenance log to the server.
And S307, the server receives the maintenance log of the multimedia terminal sent by the client.
And S308, the server generates a device state statistical report according to the maintenance log.
The above steps are to directly adopt the monitoring terminal to perform image recognition on the image to obtain the equipment state, and then send the equipment state to the server, and the server only needs to perform the steps S304-S308.
In the third aspect of this embodiment, a manner of acquiring an image by the monitoring terminal is the same as that of acquiring an image in the second aspect of this embodiment, which is not described herein again.
In the third aspect of the present embodiment, the monitoring terminal identifies the image in the same manner as the image identification in the first aspect of the embodiment. Steps S304 to S308 are consistent with the processing procedures and achieved technical effects of steps S104 to S108 in the first aspect of the embodiment, and are not described herein again.
Through the design, image transmission can be avoided, the time required by transmission is saved, the identification efficiency can be improved, the output of a fault identification result is accelerated, and the way of fault identification can be increased.
In one possible design, as shown in fig. 4, a fourth aspect of the present embodiment provides a hardware apparatus for implementing the server in the first, second, or third aspect of the present embodiment, that is, the server includes an obtaining unit, an image recognizing unit, a processing unit, and a sending unit.
The acquiring unit is used for acquiring at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
The image identification unit is in communication connection with the acquisition unit and is used for identifying the at least one image to obtain the equipment state of the multimedia terminal.
And the processing unit is in communication connection with the image recognition unit and is used for generating a work order according to the equipment state.
And the sending unit is in communication connection with the processing unit and is used for sending the work order to a client so as to enable maintenance personnel of the multimedia terminal to maintain the multimedia terminal according to the work order.
In a possible design, the obtaining unit is further configured to obtain a training data set, where the training data in the training data set at least includes video streams and photos when the multimedia terminal is in normal operation and video streams and photos when the multimedia terminal is in failure.
Wherein the server further comprises a training unit.
The training unit is in communication connection with the acquisition unit and is used for training the image recognition model by using the training data set to obtain the trained image recognition model.
The image recognition unit is also in communication connection with the training unit, and specifically recognizes the at least one image by using the trained image recognition model to obtain the device state of the multimedia terminal.
In one possible design, the obtaining unit is further configured to obtain device information of the multimedia terminal.
The processing unit is further configured to generate the work order according to the device information and the device status.
In a possible design, the processing unit is further configured to generate a maintenance recommendation of the multimedia terminal according to the device status; the sending unit is further configured to send the maintenance suggestion to the client.
In one possible design, the server further includes a validation unit.
And the confirming unit is in communication connection with the processing unit and is used for judging whether the equipment state corresponding to the work order needs to be manually confirmed or not, and if so, sending prompt information to the client to prompt the maintenance personnel to manually confirm the equipment state.
The sending unit is also in communication connection with the confirming unit and is used for sending the prompt information to the client.
In a possible design, the obtaining unit is further configured to obtain a maintenance log of the multimedia terminal sent by the client.
The device for detecting the working state of the equipment of the multimedia terminal further comprises a statistical unit.
And the statistical unit is in communication connection with the acquisition unit and is used for generating an equipment state statistical report according to the maintenance log.
In one possible design, the obtaining unit is further configured to obtain a working video stream of the multimedia terminal.
The server further comprises a video processing unit, wherein the video processing unit is in communication connection with the acquisition unit and is used for obtaining at least one image according to the working video stream, and the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
In one possible design, the obtaining unit is further configured to obtain a device status of the multimedia terminal.
For the working process, the working details, and the technical effects of the hardware apparatus provided in this embodiment, reference may be made to the server in the first aspect, the second aspect, or the third aspect of the embodiment, which is not described herein again.
In a possible design, as shown in fig. 5, a fifth aspect of this embodiment provides a system for detecting device operating states of a multimedia terminal, where the system includes the monitoring terminal, the server, and the client in the first aspect, the second aspect, or the third aspect of this embodiment, and the detection system corresponds to three detection modes, which correspond to the first aspect, the second aspect, and the third aspect of this embodiment, respectively.
The first method comprises the following steps:
and the monitoring terminal is used for transmitting the working video stream to the server multimedia terminal.
The server is in communication connection with the monitoring terminal and is used for processing the working state video stream after receiving the working state video sent by the monitoring terminal to obtain at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
And the server performs image recognition on the at least one image to obtain the equipment state of the multimedia terminal, generates a work order according to the equipment state and sends the work order to the client.
And the client is in communication connection with the server and is used for receiving the work order, generating a maintenance log of the multimedia terminal after the maintenance of the multimedia terminal is completed, and sending the maintenance log to the server.
The server is also used for receiving the maintenance log and generating a device state statistical report according to the maintenance log.
The first detection mode of the detection system corresponds to the detection method according to the first aspect of the embodiment, and the working process of the detection method according to the first aspect of the embodiment can be referred to.
And the second method comprises the following steps:
the monitoring terminal is further used for sending at least one image to the server, and the coverage area of each image in the at least one image is the area where the multimedia terminal is located.
And the server performs image recognition on the at least one image to obtain the equipment state of the multimedia terminal, generates a work order according to the equipment state and sends the work order to the client.
And the client is in communication connection with the server and is used for receiving the work order, generating a maintenance log of the multimedia terminal after the maintenance of the multimedia terminal is completed, and sending the maintenance log to the server.
The server is also used for receiving the maintenance log and generating a device state statistical report according to the maintenance log.
The second detection mode of the detection system corresponds to the detection method of the second aspect of the embodiment, and the working process of the detection method can be referred to the second aspect of the embodiment.
And the third is that:
the monitoring terminal is also used for sending the equipment state of the multimedia terminal to the server.
And the server receives the equipment state sent by the monitoring terminal, generates a work order according to the equipment state and sends the work order to the client.
And the client is in communication connection with the server and is used for receiving the work order, generating a maintenance log of the multimedia terminal after the maintenance of the multimedia terminal is completed, and sending the maintenance log to the server.
The server is also used for receiving the maintenance log and generating a device state statistical report according to the maintenance log.
The third detection mode of the detection system corresponds to the detection method according to the third aspect of the embodiment, and the working process of the detection method according to the third aspect of the embodiment can be referred to.
In a possible design, as shown in fig. 6, a sixth aspect of this embodiment provides a server for performing the device operating state detection method of the multimedia terminal according to the first, second, or third aspect of this embodiment, and the server includes a memory, a processor, and a transceiver, which are sequentially and communicatively connected, where the memory is used to store a computer program, the transceiver is used to transmit and receive a message, and the processor is used to read the computer program and perform the device operating state detection method of the multimedia terminal according to the first, second, or third aspect of this embodiment.
By way of specific example, the Memory may include, but is not limited to, a Random Access Memory (RAM), a Read Only Memory (ROM), a Flash Memory (Flash Memory), a first-in-first-out Memory (FIFO), a first-in-last-out Memory (FILO), and/or the like; the processor may not be limited to an architecture processor or an integrated NPU using the STM32F105 family of microprocessors, ARM (advanced RISC computers), X86, or the like
A processor of (neural-network processing units); the transceiver may be, but is not limited to, a WiFi (wireless fidelity) wireless transceiver, a bluetooth wireless transceiver, a General Packet Radio Service (GPRS) wireless transceiver, a ZigBee protocol (low power local area network protocol based on ieee802.15.4 standard), a 3G transceiver, a 4G transceiver, and/or a 5G transceiver, etc. In addition, the server may also include, but is not limited to, a power module, a display screen, and other necessary components.
For the working process, the working details, and the technical effects of the server provided in this embodiment, reference may be made to the first aspect, the second aspect, or the third aspect of the embodiment, which is not described herein again.
In a possible design, a seventh aspect of the present embodiment provides a computer-readable storage medium storing instructions for implementing the method for detecting the device operating state of the multimedia terminal according to the first, second, or third aspect, that is, the computer-readable storage medium stores instructions that, when executed on a computer, perform the method for detecting the device operating state of the multimedia terminal according to the first, second, or third aspect. The computer-readable storage medium refers to a carrier for storing data, and may include, but is not limited to, floppy disks, optical disks, hard disks, flash memories, flash disks and/or Memory sticks (Memory sticks), etc., and the computer may be a general-purpose computer, a special-purpose computer, a computer network, or other programmable devices.
For the working process, the working details, and the technical effects of the computer-readable storage medium provided in this embodiment, reference may be made to the first aspect, the second aspect, or the third aspect of the embodiment, which are not described herein again.
In a possible design, an eighth aspect of the present embodiment provides a computer program product including instructions, which, when executed on a computer, cause the computer to perform the method for detecting the device operating state of the multimedia terminal according to the first aspect, the second aspect, or the third aspect of the present embodiment, where the computer may be a general-purpose computer, a special-purpose computer, a computer network, or other programmable apparatus.
The embodiments described above are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device to perform the methods described in the embodiments or some portions of the embodiments.
The invention is not limited to the above alternative embodiments, and any other various forms of products can be obtained by anyone in the light of the present invention, but any changes in shape or structure thereof, which fall within the scope of the present invention as defined in the claims, fall within the scope of the present invention.
Claims (10)
1. A method for detecting the working state of equipment of a multimedia terminal is characterized by comprising the following steps:
acquiring at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located;
performing image recognition on the at least one image to obtain the equipment state of the multimedia terminal;
generating a work order according to the equipment state;
and sending the work order to a client so that a maintainer of the multimedia terminal maintains the multimedia terminal according to the work order.
2. The method of claim 1, wherein performing image recognition on the at least one image to obtain the device status of the multimedia terminal comprises:
acquiring a training data set, wherein training data in the training data set at least comprises video streams and photos when the multimedia terminal works normally and video streams and photos when the multimedia terminal fails;
training an image recognition model by using the training data set to obtain a trained image recognition model;
and identifying the at least one image by using the trained image identification model to obtain the equipment state of the multimedia terminal.
3. The method of claim 1 or 2, wherein generating a work order based on the device status comprises:
acquiring equipment information of the multimedia terminal;
and generating the work order according to the equipment information and the equipment state.
4. The method of claim 1 or 2, wherein the method further comprises:
generating a maintenance suggestion of the multimedia terminal according to the equipment state;
and sending the work order and the maintenance suggestion to the client.
5. The method of claim 1 or 2, wherein prior to sending the work order to a client, the method further comprises:
judging whether the equipment state corresponding to the work order needs to be manually confirmed or not;
and if so, sending prompt information to the client to prompt the maintenance personnel to manually confirm the equipment state.
6. The method of claim 1 or 2, after sending the work order to a client, further comprising:
receiving a maintenance log of the multimedia terminal sent by the client;
and generating a device state statistical report according to the maintenance log.
7. The device for detecting the working state of the equipment of the multimedia terminal is characterized in that: the system comprises an acquisition unit, an image recognition unit, a processing unit and a sending unit;
the acquiring unit is used for acquiring at least one image, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located;
the image identification unit is used for carrying out image identification on the at least one image to obtain the equipment state of the multimedia terminal;
the processing unit is used for generating a work order according to the equipment state;
and the sending unit is used for sending the work order to a client so that a maintainer of the multimedia terminal can maintain the multimedia terminal according to the work order.
8. A system for detecting the working state of equipment of a multimedia terminal is characterized in that: the system comprises a monitoring terminal, a server and a client;
the monitoring terminal is used for sending at least one image to the server, wherein the coverage area of each image in the at least one image is the area where the multimedia terminal is located;
the server is in communication connection with the monitoring terminal and is used for receiving the at least one image sent by the monitoring terminal, performing image recognition on the at least one image to obtain the equipment state of the multimedia terminal, generating a work order according to the equipment state and sending the work order to the client;
and the client is in communication connection with the server and is used for receiving the work order sent by the server.
9. A server, comprising: the device comprises a memory, a processor and a transceiver which are sequentially connected in a communication manner, wherein the memory is used for storing a computer program, the transceiver is used for receiving and sending messages, and the processor is used for reading the computer program and executing the device working state detection method of the multimedia terminal as claimed in any one of claims 1 to 6.
10. A computer-readable storage medium characterized by: the computer-readable storage medium has stored thereon instructions for executing the method for detecting the device operating state of the multimedia terminal according to any one of claims 1 to 6 when the instructions are executed on a computer.
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