CN111539768B - Investigation method and device based on behavior path - Google Patents

Investigation method and device based on behavior path Download PDF

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Publication number
CN111539768B
CN111539768B CN202010339731.4A CN202010339731A CN111539768B CN 111539768 B CN111539768 B CN 111539768B CN 202010339731 A CN202010339731 A CN 202010339731A CN 111539768 B CN111539768 B CN 111539768B
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target
behavior
path
information
research
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CN111539768A (en
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谢益平
丁靓子
杜宏路
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Alipay Hangzhou Information Technology Co Ltd
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Alipay Hangzhou Information Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • G06Q30/0203—Market surveys; Market polls

Abstract

The embodiment of the specification provides a research method and a device based on a behavior path, wherein the method comprises the following steps: acquiring path information of a target behavior path configured for a research target by a configuration platform; monitoring operation behavior information of a user to be investigated for executing operation at a client; detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information; and if the operation behavior path of the user to be investigated is matched with the target behavior path, carrying out the investigation operation aiming at the investigation target.

Description

Investigation method and device based on behavior path
Technical Field
The application relates to the technical field of internet, in particular to an investigation method and device based on a behavior path.
Background
With the rapid development of computer and internet technologies, online services, such as online shopping, online money transfer, online payment, etc., are widely applied and developed. However, with the continuous development of online services, competition between service platforms and merchants is intensified. In order to improve competitiveness, a business platform or a merchant needs to continuously optimize own products and services, and at the moment, the use experience and the opinion of a user on the products or the services need to be acquired.
Currently, a common method for obtaining user experience and opinion is to investigate the user of a product or service. Different research objectives, such as satisfaction research, business interruption reason research, etc., need to be set for different purposes of optimizing products or services, and users who meet corresponding research conditions need to be researched for different research objectives.
Therefore, a technical solution is needed to perform research on users meeting the research conditions.
Disclosure of Invention
The embodiment of the specification provides a research method based on a behavior path. The investigation method based on the behavior path comprises the following steps: and acquiring path information of a target behavior path configured for the research target by the configuration platform. The target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object. And monitoring the operation behavior information of the operation executed by the user at the client to be investigated. The operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object. And detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information. And if so, executing the investigation operation aiming at the investigation target.
The embodiment of the specification also provides a research device based on the behavior path. Wherein, the investigation device based on the behavior path comprises: the acquisition module acquires the path information of the target behavior path configured by the configuration platform for the research target. The target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object. And the monitoring module is used for monitoring the operation behavior information of the operation executed by the user to be investigated at the client. The operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object. And the detection module is used for detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information. And the execution module is used for executing the investigation operation aiming at the investigation target if the operation behavior path is matched with the target behavior path.
The embodiment of the present specification further provides a research apparatus based on a behavior path, where the research apparatus based on a behavior path includes: a processor. And a memory arranged to store computer executable instructions that, when executed, cause the processor to: and acquiring path information of a target behavior path configured for the research target by the configuration platform. The target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object. And monitoring the operation behavior information of the operation executed by the user at the client to be investigated. The operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object. And detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information. And if so, executing the investigation operation aiming at the investigation target.
The embodiment of the specification also provides a storage medium. The storage medium is used for storing computer executable instructions, and the executable instructions realize the following processes when executed: and acquiring path information of a target behavior path configured for the research target by the configuration platform. The target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object. And monitoring the operation behavior information of the operation executed by the user at the client to be investigated. The operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object. And detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information. And if so, executing the investigation operation aiming at the investigation target.
Drawings
In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings can be obtained by those skilled in the art without creative efforts.
FIG. 1 is a flowchart of a method for a behavioral path-based research method according to an embodiment of the present disclosure;
FIG. 2 is a second flowchart of a method for behavioral path-based research according to an embodiment of the present disclosure;
FIG. 3 is a block diagram of a behavioral path-based research apparatus according to an embodiment of the present disclosure;
fig. 4 is a schematic structural diagram of a research apparatus based on a behavior path according to an embodiment of the present disclosure.
Detailed Description
In order to make those skilled in the art better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The idea of the embodiment of the present specification is that different operations of a user in different products are abstracted into a uniform behavior path through a configuration platform as a trigger condition for executing a research operation for a research target, so that when a research operation for some research targets needs to be performed for some products, only a corresponding target behavior path needs to be configured through the configuration platform, a client does not need to separately develop the trigger condition for the research, the operation is simple and convenient, and the usage of the behavior path as the trigger condition has high universality. Based on this, the embodiments of the present specification provide a method, an apparatus, a device, and a storage medium for research based on behavior paths, which will be described in detail below.
The behavior path refers to an operation behavior performed by a user on an operation object of the client. For example, an exposure operation is performed on the operation object, an operation of closing the operation object, a button is clicked, the operation object is slid, and the like.
First, the embodiments of the present specification provide a behavioral path-based research method, which is applied to each application client, that is, the execution subject of the method is an application client, and specifically, the method may be a behavioral path-based research apparatus installed on the application client.
Fig. 1 is a flowchart of a method of an investigation method based on a behavior path according to an embodiment of the present disclosure, where the method shown in fig. 1 at least includes the following steps:
102, acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an operation object identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object.
The investigation target can be product satisfaction investigation, service interruption reason investigation and the like. The configuration platform may be a server. In specific implementation, the investigation operation is executed on the user only if the operation behavior path of the user executing the operation on the client side meets the trigger condition for executing the investigation operation.
Optionally, the operation object may be a page, a control, and the like.
In this embodiment of the present specification, when a research operation of a certain research target needs to be performed on a certain service scenario, a target behavior path for the research target needs to be configured by a configuration platform according to the service scenario and the research target. Generally, the path of the target behavior path needs to include each operation object that needs to be passed through in order to trigger execution of the investigation operation, and the operation behavior executed on the operation object. Wherein the operation behavior may be exposure, click, slide, etc.
For ease of understanding, the following will exemplify the path information of the above-described target behavior path.
For example, in one embodiment, one possible path information for the target behavior path configured for the research target is as follows:
step1 (step 1): page 1: page identification, behavior: exposure method
step 2: control 1: control identification, operation behavior: click on
step 3: and (4) control 2: control identification, operation behavior: click on
step 4: and (3) control part: control identification, operation behavior: click on
step 5: page 2: page identification, operation behavior: exposure method
step 6: and (4) control: control identification, operation behavior: click on
For example, in another embodiment, if the research user leaves a certain page, one possible path information of the target behavior path configured for the research target is as follows:
step 1: page 1: page identification, behavior: exposure method
Step 2: page 2: page identification, behavior: click on
Step 3: page 3: page identification, behavior: click on
Step 4: page 4: page identification, behavior: return to
For example, if the research user stays on a certain page for a long time, one possible path information of the target behavior path configured for the research target is as follows:
step 1: page 2: page identification; behavior: exposing;
step 2: duration: XXX; behavior: and (4) staying.
Optionally, in an embodiment of this specification, in step 102, the obtaining path information of the target behavior path configured by the configuration platform for the research target specifically includes:
when detecting that the application program or the appointed function module of the application program is started, acquiring the path information from the configuration platform; and the configuration platform configures a target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
The service scene can be a transfer service, an online payment service, a shopping service, a game service and the like.
104, monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information includes an identifier of each operation object for performing the operation and an operation behavior performed for each operation object.
Step 106, detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information; if yes, go to step 108.
And step 108, performing the investigation operation aiming at the investigation target.
Specifically, in the embodiment of the present specification, the step 108 performs a research operation on the research target, and the specific implementation steps are as follows:
acquiring a research questionnaire for researching a research target under a current service scene; and displaying the questionnaire so that the user to be researched fills out the questionnaire.
Optionally, in this embodiment of the present specification, a questionnaire corresponding to the research target in the service scenario may be configured in advance through a configuration platform, and the service scenario, the research target, and the questionnaire are stored on the configuration platform correspondingly. And when the operation behavior path currently executed by the user to be investigated meets the investigation trigger condition, acquiring the investigation questionnaire corresponding to the investigation target in the current service scene from the configuration platform, and displaying the investigation questionnaire on a display screen of the client so as to enable the investigation user corresponding to the client to fill in the questionnaire survey.
In the investigation method based on the behavior path provided in the embodiment of the present specification, when an investigation operation of a certain investigation target needs to be performed in a certain service scenario, path information of a target behavior path corresponding to the investigation target is configured in advance through a configuration platform, so that when the investigation needs to be performed, the path information of the target behavior path corresponding to the investigation target is directly obtained from the configuration platform, and the operation is simple and convenient; in addition, in the embodiment of the present specification, only the corresponding target behavior path needs to be configured through the configuration platform, and the client does not need to separately develop the trigger condition of the research, so that the operation is simple and convenient, and the universality is high by using the behavior path as the trigger condition.
Optionally, in an embodiment of this specification, in the step 106, detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path according to the path information and the operation behavior information, specifically including the following steps:
matching the operation behavior information with the path information; and if the matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information comprises the path information, and the execution sequence of each target operation object in the path information is consistent with the execution sequence of the corresponding operation object in the operation behavior information, determining that the operation behavior path is matched with the target behavior path.
Specifically, the correspondence between the operation behavior information and the path information may be understood as that an operation object corresponding to each step in the operation behavior information is identical to a target operation object of a step corresponding to the path information, and an operation behavior corresponding to each operation object is identical to an operation behavior corresponding to a target operation object of a step corresponding to the path information.
For ease of understanding, the following description will be given by way of example.
For example, in one embodiment, if the path information is:
step 1: page 1: page identification, behavior: exposure method
Step 2: page 2: page identification, behavior: click on
Step 3: page 3: page identification, behavior: click on
Step 4: page 4: page identification, behavior: return to
If the operation behavior information is:
step 1: page 1: page identification, behavior: exposure method
Step 2: page 2: page identification, behavior: click on
Step 3: page 3: page identification, behavior: click on
Step 4: page 4: page identification, behavior: return to
The operation object corresponding to each step in the operation behavior information is consistent with the target operation object of the corresponding step in the path information, and the operation behavior corresponding to each operation object in the operation behavior information is also consistent with the operation behavior corresponding to the target operation object of the corresponding step in the path information. Therefore, the operation behavior information described above coincides with the path information.
In addition, although the operation behavior information includes path information and the execution order of each target operation object in the path information coincides with the execution order of the corresponding operation object in the operation behavior information, it is understood that the operation behavior information includes more operation objects than the target operation objects included in the path information, each target operation object in the path information exists in the operation behavior information, the operation behavior corresponding to each target operation object coincides with the operation behavior of the corresponding operation object in the path information, and the execution order of the target operation object in the path information coincides with the execution order of the corresponding operation object in the operation behavior information.
For ease of understanding, the following description will be given by way of example.
For example, in a specific embodiment, if the operation behavior information of the user executing the operation is:
step 1: page 1: page identification, behavior: exposure to light
Step 2: page 2: page identification, behavior: click on
Step 3: page 3: page identification, behavior: click on
Step 4: page 4: page identification, behavior: return to
The path information of the target behavior path configured by the configuration platform is as follows:
step 1: page 1: page identification, behavior: exposure method
Step 2: page 3: page identification, behavior: click on
Comparing the operation object and the operation behavior corresponding to Step1 in the path information with the target operation object and the operation behavior corresponding to Step1 in the operation behavior information; the operation object and the operation behavior corresponding to Step2 in the path information are consistent with the target operation object and the operation behavior corresponding to Step3 in the operation behavior information; in addition, since Step1 is executed first and Step3 is executed second in the operation behavior information, and Step1 is executed first and Step2 is executed second in the path information, that is, the execution order of both is the same, it can be considered that the operation behavior path matches the target behavior path in this case.
Optionally, in an embodiment of the present specification, after the user to be investigated performs an operation on the client, matching operation behavior information of the user to be investigated with the path information; each time the user to be investigated executes an operation on an operation object, the currently monitored operation object for executing the operation, the operation behavior executed on the operation object, and the path information may be matched once.
Specifically, in a specific embodiment, the matching the operation behavior information with the path information specifically includes the following processes:
when monitoring that the user to be investigated executes one operation, respectively matching the identifier of each target operation object which is not successfully matched currently in the path information with the identifier of the current operation object; if the matching result indicates that the path information has a target operation object matched with the current operation object, matching the operation behavior executed aiming at the current operation object with the corresponding operation behavior in the path information; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
It is understood that when the user to be investigated performs the first operation, "each target operation object that is not successfully matched currently in the path information" may be understood as all target operation objects in the path information.
For ease of understanding, the following description will be given by way of example.
For example, in one embodiment, the path information of the target behavior path configured by the configuration platform is as follows:
step 1: page 1: page identification; behavior: exposure method
Step 3: page 3: page identification; behavior: click on
When matching is carried out, after an operation page to be investigated and researched for the first time of operation of a user and an operation behavior executed on the operation page are obtained, if the operation page is marked as Step1, the operation page in the Step1 is respectively matched with pages corresponding to Step1 and Step3 in path information, if the operation page is consistent with the page corresponding to Step1 in the path information, and then whether the operation behavior corresponding to the Step1 is consistent with the operation behavior corresponding to Step1 in the path information is detected; if the operation behavior information is consistent with the operation behavior information corresponding to Step1 in the path information, determining that the operation behavior information of the first operation of the user to be investigated is matched with the operation behavior information corresponding to Step1 in the path information; after an operation page to be investigated and researched for the second operation of the user and an operation behavior executed on the operation page are obtained, if the operation page is marked as Step2, matching the operation page in the Step2 with a page corresponding to Step3 in the path information, assuming that the operation page is consistent with the page corresponding to Step3 in the path information, and then detecting whether the operation behavior corresponding to the Step2 is consistent with the operation behavior corresponding to Step3 in the path information; and if the operation behavior information is consistent with the operation behavior information corresponding to Step3 in the path information, determining that the operation behavior information of the first operation of the user to be researched is matched with the operation behavior information corresponding to Step3 in the path information. If the user to be investigated also executes the step1 first and then executes the step2, whether the subsequent user to be investigated still executes the operation or not can be determined that the operation behavior path of the user is matched with the target behavior path.
Of course, continuing with the above example, if the user to be investigated executes Step3 after executing Step1 (where the operation behavior information corresponding to Step1 matches the information corresponding to Step1 in the path information), but the operation behavior information corresponding to Step3 does not match the information corresponding to Step3, and Step2 is executed after executing Step3, the operation behavior information corresponding to Step2 executed by the user to be investigated is matched with the information corresponding to Step3, if it is determined that the operation behavior information corresponding to Step2 matches the information corresponding to Step3, and if the execution sequence of steps 1 and 2 is consistent with the execution sequence of steps 1 and Step3, it may be determined that the operation behavior path of the user matches the target behavior path.
In the embodiment of the present specification, each time the user to be investigated executes an operation, a matching operation is executed, that is, the operation is executed while the matching is performed, and the operation and the matching are performed simultaneously, so that the time consumed by the investigation can be reduced, and the work efficiency can be improved.
To facilitate understanding of the method provided by the embodiment of the present specification, the following will describe the method provided by the embodiment of the present specification by taking an investigation of the reason of service termination when the service 1 is executed on the client of the application 1 as an example. Fig. 2 is a second flowchart of a method for an investigation method based on a behavior path according to an embodiment of the present disclosure, where the method shown in fig. 2 at least includes the following steps:
step 202, when detecting that the application program 1 is started, obtaining the path information of the target behavior path investigated by the service 1 termination reason from the configuration platform.
Step 204, monitoring the operation behavior information of each operation of the user to be investigated when the application program 1 executes the service 1.
Step 206, matching the identifier of each target operation object which is not successfully matched currently in the path information with the identifier of the current operation object every time the user to be investigated is monitored to execute an operation, so as to determine whether a target operation object matched with the current operation object exists in each target operation object which is not successfully matched currently in the path information; if so, step 208 is performed.
And step 208, matching the operation behavior executed aiming at the current operation object with the corresponding operation behavior in the path information.
And the corresponding operation behavior is matched with the operation behavior corresponding to the target operation object matched with the current operation object.
Step 210, if the matching result indicates that each target operation object and the corresponding operation behavior in the path information are executed by the user to be investigated and the execution sequence is consistent, determining that the operation behavior path of the user to be investigated matches with the target behavior path.
And step 212, performing investigation operation aiming at the investigation of the service 1 termination reason on the user to be investigated.
In addition, in the embodiment of the present specification, the questionnaire may be acquired while acquiring the route information of the target behavior route; or when it is determined that the user to be investigated meets the investigation condition, the questionnaire may be acquired from the configuration platform, and the specific acquisition timing of the questionnaire is not limited in the embodiments of the present specification.
Of course, in another specific embodiment, the matching of the operation behavior information and the path information may also be implemented by the following processes:
according to the execution sequence of each target operation object in the target behavior path, starting from the first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, matching the monitored operation behavior information of the current operation of the user to be investigated each time with the sub-path information corresponding to each target operation object in sequence until the matching is successful or the matching is performed with all the current target operation objects which are not successfully matched; the sub-path information includes an identifier of the target operation object and an operation behavior executed for the target operation object.
That is, in the embodiment of the present specification, matching is performed according to the execution order of each target operation object in the target behavior path.
For ease of understanding, the following description will be given by way of example.
For example, in one embodiment, the path information of the target behavior path configured by the configuration platform is as follows:
step 1: page 1: page identification; behavior: exposure method
Step 2: page 2: page identification, behavior: click on
Step 3: page 3: page identification; behavior: click on
Wherein, "page 1: page identification; behavior: exposure "is sub-path information corresponding to" page 1 ", and" page 2: page identification, behavior: clicking the sub-path information corresponding to the 'page 2'; "Page 3: page identification; behavior: and clicking the sub-path information corresponding to the page 3.
When matching is carried out, after operation behavior information of the first operation of a user to be investigated is obtained, if the operation behavior information is recorded as operation behavior information A, matching the operation behavior information A with sub-path information corresponding to Step 1;
if the matching of the operation behavior information A and the sub-path information corresponding to the Step1 fails, after the operation behavior information B of the second operation of the user to be investigated is obtained, the operation behavior information B is matched with the sub-path information corresponding to the Step 1;
if the matching between the operation behavior information B and the sub-path information corresponding to Step1 fails, after the operation behavior information C of the third operation of the user to be researched is obtained, matching the operation behavior information C with the sub-path information corresponding to Step1, and so on until the operation behavior information of the user to be researched for performing the operation at a certain time is matched with the sub-path information corresponding to Step1 or the user to be researched performs all the operations;
if the operation behavior information A is successfully matched with the sub-path information corresponding to Step 1; after the operation behavior information of the second operation of the user to be investigated is obtained, if the operation behavior information is recorded as operation behavior information B, matching the operation behavior information B with the sub-path information corresponding to Step 2;
if the operation behavior information B is successfully matched with the sub-path information corresponding to the Step2, after the operation behavior information C of the third operation of the user to be investigated is obtained, matching the operation behavior information C with the sub-path information corresponding to the Step 3; if the matching between the operation behavior information B and the sub-path information corresponding to the Step2 fails, after the operation behavior information C of the third operation of the user to be investigated is obtained, the operation behavior information C is matched with the sub-path information corresponding to the Step2, and so on until the matching of each target operation object in the target behavior path is completed or all the operations executed by the user to be investigated are matched.
The investigation method based on the behavior path provided in the embodiment of the present specification abstracts the operation of the user into a describable behavior path, and when performing business investigation under different business scenes for different investigation targets, only the configuration of the platform needs to trigger the execution of the target behavior path of the investigation operation corresponding to each investigation target, if the current operation behavior path of the user to be investigated matches with the target behavior path, the investigation operation is executed for the user to be investigated, and based on the behavior path, the search for the user to be investigated which meets the investigation condition is realized, and any investigation target under any business scene is applicable, that is, the applicability of the method is high. In addition, the configuration platform is used for uniformly configuring the behavior path and sending the behavior path to the client, so that the situation that an application program or an application program module which needs to be investigated is separately developed is avoided, the product development cost is reduced, and the operation is simple and convenient.
Corresponding to the methods provided by the embodiments shown in fig. 1 and fig. 2 in this specification, based on the same idea, an embodiment of this specification further provides a research apparatus based on behavior path, fig. 3 is a schematic diagram of module composition of the research apparatus based on behavior path provided by the embodiment of this specification, and the apparatus shown in fig. 3 at least includes:
an obtaining module 302, configured to obtain path information of a target behavior path configured by the configuration platform for the research target; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
the monitoring module 304 is configured to monitor operation behavior information of an operation executed by a user at a client side to be investigated; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
a detecting module 306, configured to detect whether the operation behavior path of the user to be investigated matches the target behavior path according to the path information and the operation behavior information;
an executing module 308, configured to execute a research operation for the research target if the operation behavior path matches the target behavior path.
Optionally, the detecting module 306 includes:
the matching unit is used for matching the operation behavior information with the path information;
and a determining unit configured to determine that the operation behavior path matches the target behavior path if the matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information includes the path information and an execution sequence of each target operation object in the path information is consistent with an execution sequence of a corresponding operation object in the operation behavior information.
Optionally, the matching unit is specifically configured to:
according to the execution sequence of each target operation object in the target behavior path, starting from a first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, sequentially matching the operation behavior information which is monitored each time and currently operated by the user to be investigated with the sub-path information corresponding to each target operation object until the matching is successful or the matching is performed with all the target operation objects which are not successfully matched currently; the sub-path information includes an identifier of the target operation object and an operation behavior executed for the target operation object.
Optionally, the matching unit is specifically configured to:
matching the identification of each target operation object which is not successfully matched currently in the path information with the identification of the current operation object when the user to be investigated is monitored to execute one operation; if the matching result indicates that a target operation object matched with the current operation object exists in the path information, matching the operation behavior executed aiming at the current operation object with the corresponding operation behavior; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
Optionally, the executing module 308 includes:
the first acquisition unit is used for acquiring a questionnaire for investigating the investigation target in the current service scene;
and the display unit is used for displaying the questionnaire so that the user to be investigated fills in the questionnaire.
Optionally, the obtaining module 302 includes:
the second acquisition unit is used for acquiring the path information from the configuration platform when detecting that the application program or the appointed function module of the application program is started; and the configuration platform configures the target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
The research apparatus based on behavior path in the embodiment of this specification may also execute the method executed by the research apparatus based on behavior path in fig. 1 and fig. 2, and implement the functions of the research apparatus based on behavior path in the embodiment shown in fig. 1 and fig. 2, which are not described herein again.
The investigation device based on the behavior path provided in the embodiment of the present specification abstracts the operation of the user into a describable behavior path, and when performing service investigation under different service scenes for different investigation targets, only the target behavior path of the investigation operation corresponding to each investigation target needs to be configured and triggered to be executed through the configuration platform, if the current operation behavior path of the user to be investigated is matched with the target behavior path, the investigation operation is executed for the user to be investigated, and based on the behavior path, the search for the user to be investigated which meets the investigation conditions is realized, and any investigation target under any service scene is applicable, that is, the applicability of the method is high. In addition, the configuration platform is used for uniformly configuring the behavior path and sending the behavior path to the client, so that the situation that an application program or an application program module which needs to be investigated is separately developed is avoided, the product development cost is reduced, and the operation is simple and convenient.
Further, based on the methods shown in fig. 1 to fig. 2, an embodiment of the present specification further provides a research apparatus based on a behavior path, as shown in fig. 4.
The behavioral path-based research device may vary significantly depending on configuration or performance, and may include one or more processors 401 and a memory 402, where the memory 402 may store one or more stored applications or data. Wherein memory 402 may be transient or persistent. The application program stored in memory 402 may include one or more modules (not shown), each of which may include a series of computer-executable instruction information for a behavioral path-based research facility. Still further, the processor 401 may be configured to communicate with the memory 402 to execute a series of computer-executable instruction information in the memory 402 on a behavioral path-based research device. The behavioral path-based research apparatus may also include one or more power supplies 403, one or more wired or wireless network interfaces 404, one or more input-output interfaces 405, one or more keyboards 406, and the like.
In one particular embodiment, the behavior path based research apparatus comprises a memory, and one or more programs, wherein the one or more programs are stored in the memory, and the one or more programs may comprise one or more modules, and each module may comprise a sequence of computer-executable instruction information for the behavior path based research apparatus, and the one or more programs configured to be executed by the one or more processors include computer-executable instruction information for:
acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and if so, executing the investigation operation aiming at the investigation target.
Optionally, when the computer-executable instruction information is executed, the detecting whether the operation behavior path of the user to be investigated matches the target behavior path according to the path information and the operation behavior information includes:
matching the operation behavior information with the path information;
and if the matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information comprises the path information, and the execution sequence of each target operation object in the path information is consistent with the execution sequence of the operation object of the object in the operation behavior information, determining that the operation behavior path is matched with the target behavior path.
Optionally, when executed, the matching the operation behavior information with the path information includes:
according to the execution sequence of each target operation object in the target behavior path, starting from the first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, matching the operation behavior information monitored each time that the current operation of the user to be investigated is performed with the sub-path information corresponding to each target operation object in sequence until the matching is successful or the matching is performed with all the current target operation objects which are not successfully matched; wherein the sub-path information comprises an identification of the target operand and an operation behavior performed for the target operand.
Optionally, when executed, the matching the operation behavior information with the path information includes:
matching the identification of each target operation object which is not successfully matched currently in the path information with the identification of the current operation object when the user to be investigated is monitored to execute one operation; if the matching result indicates that a target operation object matched with the current operation object exists in the path information, matching the operation behavior executed by the current operation object with the corresponding operation behavior in the path information; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
Optionally, when executed, the computer-executable instruction information performs a research operation on the research target, including:
acquiring a questionnaire for investigating the investigation target in the current service scene;
and displaying the questionnaire so that the user to be researched fills out the questionnaire.
Optionally, when the computer executable instruction information is executed, the obtaining path information of the target behavior path configured by the configuration platform for investigating the target includes:
when detecting that an application program or a designated function module of the application program is started, acquiring the path information from the configuration platform; and the configuration platform configures the target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
The investigation equipment based on the behavior path provided in the embodiment of the present specification abstracts the operation of the user into a describable behavior path, and when performing service investigation under different service scenes for different investigation targets, only the target behavior path of the investigation operation corresponding to each investigation target needs to be configured and triggered to be executed through the configuration platform, if the current operation behavior path of the user to be investigated is matched with the target behavior path, the investigation operation is executed for the user to be investigated, and based on the behavior path, the search for the user to be investigated which meets the investigation conditions is realized, and any investigation target under any service scene is applicable, that is, the applicability of the method is high. In addition, the configuration platform is used for uniformly configuring the behavior path and sending the behavior path to the client, so that the situation that an application program or an application program module which needs to be investigated is separately developed is avoided, the product development cost is reduced, and the operation is simple and convenient.
Further, based on the methods shown in fig. 1 and fig. 2, the present specification further provides a storage medium for storing computer-executable instruction information, and in a specific embodiment, the storage medium may be a usb disk, an optical disk, a hard disk, or the like, and when executed by a processor, the storage medium stores the computer-executable instruction information, which can implement the following processes:
acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and if so, executing the investigation operation aiming at the investigation target.
Optionally, when the computer-executable instruction information stored in the storage medium is executed by the processor, the detecting whether the operation behavior path of the user to be investigated matches the target behavior path according to the path information and the operation behavior information includes:
matching the operation behavior information with the path information;
and if the matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information comprises the path information, and the execution sequence of each target operation object in the path information is consistent with the execution sequence of the corresponding operation object in the operation behavior information, determining that the operation behavior path is matched with the target behavior path.
Optionally, the storage medium stores computer-executable instruction information, and when executed by the processor, the matching the operation behavior information with the path information includes:
according to the execution sequence of each target operation object in the target behavior path, starting from the first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, matching the operation behavior information monitored each time that the current operation of the user to be investigated is performed with the sub-path information corresponding to each target operation object in sequence until the matching is successful or the matching is performed with all the current target operation objects which are not successfully matched; wherein the sub-path information comprises an identification of the target operand and an operation behavior performed for the target operand.
Optionally, the storage medium stores computer-executable instruction information, and when executed by the processor, the matching the operation behavior information with the path information includes:
matching the identification of each target operation object which is not successfully matched currently in the path information with the identification of the current operation object when the user to be investigated is monitored to execute one operation; if the matching result indicates that a target operation object matched with the current operation object exists in the path information, matching the operation behavior executed by the current operation object with the corresponding operation behavior in the path information; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
Optionally, the storage medium stores computer-executable instruction information, which when executed by the processor, performs a research operation on the research target, including:
acquiring a research questionnaire for researching the research target in the current service scene;
and displaying the questionnaire so that the user to be researched fills out the questionnaire.
Optionally, when executed by the processor, the obtaining path information of the target behavior path configured by the configuration platform for the research target includes:
when detecting that an application program or a designated function module of the application program is started, acquiring the path information from the configuration platform; and the configuration platform configures the target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
When the computer executable instruction information stored in the storage medium provided in the embodiment of the present specification is executed by a processor, an operation of a user is abstracted into a describable behavior path, and when business research is performed on different research targets in different business scenes, only a configuration platform needs to configure and trigger a target behavior path for executing research operation corresponding to each research target, if a current operation behavior path of the user to be researched is matched with the target behavior path, the research operation is executed on the user to be researched, based on the behavior path, a search for the user to be researched which meets research conditions is realized, and any research target in any business scene is applicable, that is, the applicability of the method is high. In addition, the configuration platform is used for uniformly configuring the behavior path and sending the behavior path to the client, so that the situation that an application program or an application program module which needs to be investigated is separately developed is avoided, the product development cost is reduced, and the operation is simple and convenient.
In the 90 s of the 20 th century, improvements in a technology could clearly distinguish between improvements in hardware (e.g., improvements in circuit structures such as diodes, transistors, switches, etc.) and improvements in software (improvements in process flow). However, as technology advances, many of today's process flow improvements have been seen as direct improvements in hardware circuit architecture. Designers almost always obtain the corresponding hardware circuit structure by programming an improved method flow into the hardware circuit. Thus, it cannot be said that an improvement in the process flow cannot be realized by hardware physical blocks. For example, a Programmable Logic Device (PLD), such as a Field Programmable Gate Array (FPGA), is an integrated circuit whose Logic functions are determined by programming the Device by a user. A digital system is "integrated" on a PLD by the designer's own programming without requiring the chip manufacturer to design and fabricate application-specific integrated circuit chips. Furthermore, nowadays, instead of manually making an Integrated Circuit chip, such Programming is often implemented by "logic compiler" software, which is similar to a software compiler used in program development and writing, but the original code before compiling is also written by a specific Programming Language, which is called Hardware Description Language (HDL), and HDL is not only one but many, such as abel (advanced Boolean Expression Language), ahdl (alternate Hardware Description Language), traffic, pl (core universal Programming Language), HDCal (jhdware Description Language), lang, Lola, HDL, laspam, hardward Description Language (vhr Description Language), vhal (Hardware Description Language), and vhigh-Language, which are currently used in most common. It will also be apparent to those skilled in the art that hardware circuitry that implements the logical method flows can be readily obtained by merely slightly programming the method flows into an integrated circuit using the hardware description languages described above.
The controller may be implemented in any suitable manner, for example, the controller may take the form of, for example, a microprocessor or processor and a computer-readable medium storing computer-readable program code (e.g., software or firmware) executable by the (micro) processor, logic gates, switches, an Application Specific Integrated Circuit (ASIC), a programmable logic controller, and an embedded microcontroller, examples of which include, but are not limited to, the following microcontrollers: ARC 625D, Atmel AT91SAM, Microchip PIC18F26K20, and Silicone Labs C8051F320, the memory controller may also be implemented as part of the control logic for the memory. Those skilled in the art will also appreciate that, in addition to implementing the controller as pure computer readable program code, the same functionality can be implemented by logically programming method steps such that the controller is in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers and the like. Such a controller may thus be considered a hardware component, and the means included therein for performing the various functions may also be considered as a structure within the hardware component. Or even means for performing the functions may be regarded as being both a software module for performing the method and a structure within a hardware component.
The systems, devices, modules or units illustrated in the above embodiments may be implemented by a computer chip or an entity, or by a product with certain functions. One typical implementation device is a computer. In particular, the computer may be, for example, a personal computer, a laptop computer, a cellular telephone, a camera phone, a smartphone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.
For convenience of description, the above devices are described as being divided into various units by function, and are described separately. Of course, the functionality of the units may be implemented in one or more software and/or hardware when implementing the present application.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the specification. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instruction information. These computer program instruction information may be provided to a processor of a general purpose computer, special purpose computer, embedded processor or other programmable data processing apparatus to produce a machine, such that the instruction information executed by the processor of the computer or other programmable data processing apparatus produce a means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instruction information may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instruction information stored in the computer-readable memory produce an article of manufacture including instruction information means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instruction information may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instruction information that is executed on the computer or other programmable apparatus provides steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instruction information, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The application may be described in the general context of computer-executable instruction information, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The application may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims (14)

1. A behavioral path-based research method, the method comprising:
acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and if so, executing the investigation operation aiming at the investigation target.
2. The method of claim 1, wherein the detecting whether the operation behavior path of the user to be investigated matches the target behavior path according to the path information and the operation behavior information comprises:
matching the operation behavior information with the path information;
and if the matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information comprises the path information, and the execution sequence of each target operation object in the path information is consistent with the execution sequence of the corresponding operation object in the operation behavior information, determining that the operation behavior path is matched with the target behavior path.
3. The method of claim 2, the matching the operational behavior information with the path information, comprising:
according to the execution sequence of each target operation object in the target behavior path, starting from the first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, matching the operation behavior information monitored each time that the current operation of the user to be investigated is performed with the sub-path information corresponding to each target operation object in sequence until the matching is successful or the matching is performed with all the current target operation objects which are not successfully matched; wherein the sub-path information comprises an identification of the target operand and an operation behavior performed for the target operand.
4. The method of claim 2, the matching the operational behavior information with the path information, comprising:
matching the identification of each target operation object which is not successfully matched currently in the path information with the identification of the current operation object when the user to be investigated is monitored to execute one operation;
if the matching result indicates that the target operation object matched with the current operation object exists in the path information, matching the operation behavior executed by the current operation object with the corresponding operation behavior in the path information; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
5. The method of claim 1, the performing a survey operation directed at the survey objective, comprising:
acquiring a research questionnaire for researching the research target in the current service scene;
and displaying the questionnaire so that the user to be researched fills out the questionnaire.
6. The method of claim 1, wherein the obtaining path information of the target behavior path configured by the configuration platform for the research target comprises:
when detecting that an application program or a designated function module of the application program is started, acquiring the path information from the configuration platform; and the configuration platform configures the target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
7. A behavioral path-based research apparatus, the apparatus comprising:
the acquisition module is used for acquiring the path information of the target behavior path configured by the configuration platform for the research target; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
the monitoring module is used for monitoring the operation behavior information of the operation executed by the user to be investigated at the client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
the detection module is used for detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and the execution module is used for executing the investigation operation aiming at the investigation target if the operation behavior path is matched with the target behavior path.
8. The apparatus of claim 7, the detection module comprising:
the matching unit is used for matching the operation behavior information with the path information;
and a determining unit, configured to determine that the operation behavior path matches the target behavior path if a matching result indicates that the operation behavior information is consistent with the path information, or the operation behavior information includes the path information, and an execution sequence of each target operation object in the path information is consistent with an execution sequence of a corresponding operation object in the operation behavior information.
9. The apparatus of claim 8, wherein the matching unit is specifically configured to:
according to the execution sequence of each target operation object in the target behavior path, starting from the first target operation object in the target operation objects which are not successfully matched currently in the target behavior path, matching the operation behavior information monitored each time that the current operation of the user to be investigated is performed with the sub-path information corresponding to each target operation object in sequence until the matching is successful or the matching is performed with all the current target operation objects which are not successfully matched; wherein the sub-path information comprises an identification of the target operand and an operation behavior performed for the target operand.
10. The apparatus of claim 8, wherein the matching unit is specifically configured to:
matching the identification of each target operation object which is not successfully matched currently in the path information with the identification of the current operation object when the user to be investigated is monitored to execute one operation;
if the matching result indicates that the target operation object matched with the current operation object exists in the path information, matching the operation behavior executed by the current operation object with the corresponding operation behavior; and the corresponding operation behavior is the operation behavior corresponding to the target operation object matched with the current operation object.
11. The apparatus of claim 7, the execution module comprising:
the first acquisition unit is used for acquiring a questionnaire for investigating the investigation target in the current service scene;
and the display unit is used for displaying the questionnaire so that the user to be investigated fills in the questionnaire.
12. The apparatus of claim 7, the acquisition module comprising:
the second acquisition unit is used for acquiring the path information from the configuration platform when detecting that the application program or the appointed function module of the application program is started; and the configuration platform configures the target behavior path for the investigation target in advance according to the investigation target and the service scene applied by the investigation target.
13. A behavioral path-based research apparatus comprising:
a processor; and
a memory arranged to store computer executable instructions that, when executed, cause the processor to:
acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and if so, executing the investigation operation aiming at the investigation target.
14. A storage medium storing computer-executable instructions that, when executed, implement the following:
acquiring path information of a target behavior path configured for a research target by a configuration platform; the target behavior path is a trigger condition for executing a research operation on the research target, and the path information includes an identifier of each target operation object corresponding to the target behavior path and an operation behavior executed on each target operation object;
monitoring operation behavior information of a user to be investigated for executing operation at a client; the operation behavior information comprises identification of each operation object for executing operation and operation behavior executed aiming at each operation object;
detecting whether the operation behavior path of the user to be investigated is matched with the target behavior path or not according to the path information and the operation behavior information;
and if so, executing the investigation operation aiming at the investigation target.
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