CN111490883A - System for problem-oriented true-of-fact query by means of communication software - Google Patents
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- 238000012790 confirmation Methods 0.000 claims abstract description 15
- 239000013589 supplement Substances 0.000 claims abstract description 9
- 208000035473 Communicable disease Diseases 0.000 claims description 27
- 208000015181 infectious disease Diseases 0.000 claims description 21
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- 238000011160 research Methods 0.000 claims description 8
- 208000035126 Facies Diseases 0.000 claims description 4
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/903—Querying
- G06F16/9032—Query formulation
- G06F16/90332—Natural language query formulation or dialogue systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
Abstract
The invention relates to a problem oriented based system for searching for true facts by means of communication software, which comprises: a question point acquisition unit: acquiring events in a group chat, forming a basic summary of the events based on the discussion of more than two persons, and confirming a question point; information and answer gathering unit: for the question, traversing the browser, the video software and the audio software to find relevant information and answers for the question of the event; a confirmation unit: the group members discuss based on the found information and answers and confirm and supplement the answers; an upgrading unit: repeating the query point acquisition unit, the query point acquisition unit and the information and answer collection unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic summary of the event; through confirming the question point, by means of other application software and relay of group chat, the answer meeting the requirement is formed for unknown events efficiently.
Description
Technical Field
The invention relates to the technical field of information management, in particular to a problem oriented system for searching true facts by means of communication software.
Background
With the advent of such intelligent terminals, communication software has become an important communication tool for people.
The communication software comprises chat software, conference software and the like, in the prior art, the intelligent degree of the chat software is low, chat groups are used as an important network platform for people to communicate and exchange, various true and false indistinguishable information can be frequently generated while people communicate and communicate conveniently, people discuss problems continuously, and answers meeting requirements are difficult to form in a short time due to the fact that time is limited, energy of group members is limited, and the number of group members participating in discussion is limited.
Disclosure of Invention
The invention aims to provide a system for searching true facts by means of communication software based on problem oriented, and answers meeting requirements can be efficiently formed for unknown events in group chat software.
A problem-oriented system for factual facies solicitation via communications software, comprising:
a question point acquisition unit: acquiring events in a group chat, forming a basic summary of the events based on the discussion of more than two persons, and confirming a question point; new events that typically occur include both human known and unknown components, which we define as the point of question.
Information and answer gathering unit: for the question, traversing the browser, the video software and the audio software to find relevant information and answers for the question of the event; after a question point is determined, information is collected by means of other application software of an intelligent terminal, sometimes a video solution exists in a question discussed in a group, and if the video solution can be found, the efficiency of group discussion can be greatly improved; of course, sometimes, information found by other software is difficult to form into a standard answer and can only be used for reference;
a confirmation unit: the group members discuss based on the found information and answers and confirm and supplement the answers; the group members discuss the information found by other application software and the information provided by other group members, and relatively complete implementation outlines and question answers are formed.
An upgrading unit: and repeating the query point acquisition unit, the query point acquisition unit and the information and answer gathering unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic outline of the event. On the basis of the query point acquisition unit, the query point acquisition unit and the information and answer collecting unit, relay is carried out among all chat software groups and in different time periods of the groups, so that the understanding and the summary of events are continuously deepened and upgraded.
Preferably, the communication software is common chat software or conference software; the chat software can be common chat software such as WeChat, QQ, strange or other software, and the conference software can be a staple for a plurality of enterprise applications or the chat software owned by the enterprise; the communication software may also be software known to be capable of professional type discussions.
Preferably, the information and answer gathering unit further comprises:
information and answer gathering unit 1: for the question, decomposing the question, and dividing the work of group members; some unknown events may involve knowledge in multiple domains, requiring experts in different domains to answer.
Information and answer gathering unit 2: each group member receives the partially decomposed questioning points, and information collection and question answering of the questioning points are carried out on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information.
Preferably, the information and answer gathering unit 1 further includes:
portraying the group members, wherein the portraying content comprises: the domain in which the group member excels, the specialty the group member learned, the work the group member was engaged in, or the enthusiasm and enthusiasm of the group member to participate in group discussions;
the query is decomposed to obtain sub-queries, and the sub-queries are assigned to members of the group who are good in the field preferentially by dividing the field to which the sub-queries belong.
Preferably, the information and answer gathering unit further comprises:
information and answer gathering unit 3: and (3) the event is subjected to dimension increasing or expansion to an adjacent field, and the event is analyzed and information is collected from a higher dimension and the adjacent field.
Preferably, the upscaling or expansion to a nearby domain is performed by: the events in group chat are the prevention and treatment of infectious diseases, and the fields of dimension raising or expansion to the neighborhood are as follows: the research on the virus performance related to the infectious diseases, the social management structure for infectious disease control, the psychological knowledge for infectious disease control, the individual behavior constraint for infectious disease control, the medical material supply for infectious disease control, the relationship between infectious disease control and production, and the relationship between infectious disease control and daily life of people.
Preferably, the information and answer gathering unit further comprises:
information and answer gathering unit 4: establishing a keyword library aiming at the basic outlines of the question points and the events, sharing keywords of the keyword library to each group, and explaining the keyword library by group members to form a keyword explanation library; the group members explain the keywords based on own knowledge or on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information;
the confirmation unit further includes:
the confirmation unit 1: the group members discuss, confirm and supplement answers for the explanations of the keywords based on the question points.
Preferably, the information and answer gathering unit 4 further comprises:
information and answer gathering unit 41: aiming at the self-built keywords of the event group members, the group members explain the self-built keyword library to form a self-built keyword explanation library;
the group members can make self-built keyword explanation based on self knowledge, or on self intelligent hardware and/or computer through browser, video software, audio software, friend circle information or other related group information.
Preferably, the information and answer gathering unit 4 further comprises:
information and answer gathering unit 42: and (3) performing reverse question deduction aiming at a keyword explanation library self-built by group members, namely combining one keyword explanation or more than two keyword explanations, confirming what question the keyword explanation or the combination of the keyword explanations answers, and establishing a keyword question bar, wherein the plurality of keyword question bars form the keyword question library.
Preferably, the information and answer gathering unit 4 further comprises:
information and answer gathering unit 43: decomposing the question points into question trees containing a plurality of question points;
the confirmation unit 2: and establishing a one-to-one correspondence between the keyword question bars and the question points.
Preferably, the question points in the question tree are child question points, grandchild question points or grandchild question points.
The invention has the beneficial effects that: the invention relates to a problem oriented based system for factual facies searching by means of communication software, comprising: a question point acquisition unit: acquiring events in a group chat, forming a basic summary of the events based on the discussion of more than two persons, and confirming a question point; information and answer gathering unit: for the question, traversing the browser, the video software and the audio software to find relevant information and answers for the question of the event; a confirmation unit: the group members discuss based on the found information and answers and confirm and supplement the answers; an upgrading unit: repeating the query point acquisition unit, the query point acquisition unit and the information and answer collection unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic summary of the event; by confirming the question points, the discussion efficiency is improved, the information of the question points is really collected by means of professional tools such as a search engine, audio and video software, learning, cloud notes and the like, and answers meeting requirements are efficiently formed for unknown events through continuous relay discussion in different time periods in a group of chat software.
Drawings
Fig. 1 is a schematic flow diagram of a system for problem-oriented factual phase retrieval using communication software according to the present invention.
Detailed Description
The invention will be described with reference to fig. 1.
The invention relates to a problem oriented based system for factual facies searching by means of communication software, comprising: a question point acquisition unit: acquiring events in a group chat, forming a basic summary of the events based on the discussion of more than two persons, and confirming a question point; information and answer gathering unit: for the question, traversing the browser, the video software and the audio software to find relevant information and answers for the question of the event; a confirmation unit: the group members discuss based on the found information and answers and confirm and supplement the answers; an upgrading unit: repeating the query point acquisition unit, the query point acquisition unit and the information and answer collection unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic summary of the event; by confirming the question points, the discussion efficiency is improved, the information of the question points is really collected by means of professional tools such as a search engine, audio and video software, learning, cloud notes and the like, and answers meeting requirements are efficiently formed for unknown events through continuous relay discussion in different time periods in a group of chat software.
We select the event as a new emerging virus that is infectious and has unknown factors in its pathogenic mortality, infectivity, effective drug and transmission pathways, we discuss only one of these aspects in this example, the transmission pathways, and we know that common transmission pathways include contact transmission, droplet transmission and aerosol transmission; we assume that when a discussion of the virus first appears in the group chat software, we believe that he is only an animal infecting a person and not spreading from person to person, the focus of the discussion will be on which persons have been exposed to the animal, so that timely treatment can be obtained.
Information and answer gathering unit: for the question, traversing the browser, the video software and the audio software to find relevant information and answers for the question of the event; after a question point is determined, information is collected by means of other application software of an intelligent terminal, sometimes a video solution exists in a question discussed in a group, and if the video solution can be found, the efficiency of group discussion can be greatly improved; of course, sometimes, information found by other software is difficult to form into a standard answer and can only be used for reference; with the information gathered, we have found that people with this disease do not have the possibility of contacting the relevant animal, and then two possibilities arise: one is that another animal is also equipped to transmit the virus, and another animal transmits the virus to a human; another possibility is that the virus has the ability of people to transmit people, and the medical staff are found to be infected based on the information obtained from the WeChat crowd;
a confirmation unit: the group members discuss based on the found information and answers and confirm and supplement the answers; the group members discuss the information found by other application software and the information provided by other group members, and relatively complete implementation outlines and question answers are formed. Through the information obtained by the information and answer collecting unit, the basic description in the query point obtaining unit is corrected, and a basic summary that the virus has the human biographical ability is obtained.
An upgrading unit: and repeating the query point acquisition unit, the query point acquisition unit and the information and answer gathering unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic outline of the event. On the basis of the query point acquisition unit, the query point acquisition unit and the information and answer collecting unit, relay is carried out among all chat software groups and in different time periods of the groups, so that the understanding and the summary of events are continuously deepened and upgraded. It is known in the question point acquisition unit, question point acquisition unit and information and answer gathering unit that this kind of virus can be handed over to the man, can go on the question further and go on, the man is handed over to the man and is gone on by which kind of form, whether it is through contact transmission, droplet transmission or aerosol transmission.
In this embodiment, the communication software is common chat software or conference software; the chat software can be common chat software such as WeChat, QQ, strange or other software, and the conference software can be a staple for a plurality of enterprise applications or the chat software owned by the enterprise; the communication software may also be software known to be capable of professional type discussions.
In this embodiment, the information and answer gathering unit further includes:
information and answer gathering unit 1: for the question, decomposing the question, and dividing the work of group members; some unknown events may involve knowledge in multiple domains, requiring experts in different domains to answer. Through the fact that the medical staff is infected, it can be known that the virus can be spread through the droplets; further research shows that the virus can survive on a stainless steel door handle for more than 24 hours and has the capability of contact transmission; further research shows that the virus has aerosol transmission capacity, and the possibility of transmitting the disease in high-airtight spaces such as airplanes and cruise ships is high. The density of aerosol transmission, gas mobility, virus survival conditions, virus mobility, virus attachments and the like become sub-topics of research, and relate to problems in multiple fields such as fluidics, virology, cruise ship space, aerology, airplane space and the like, a plurality of sub-problems exist in each field, the sub-problems may be independent or have a certain relationship, and the sub-problems are distributed to experts in the related fields, or the experts can form an expert group to discuss and answer the problems.
Information and answer gathering unit 2: each group member receives the partially decomposed questioning points, and information collection and question answering of the questioning points are carried out on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information. Each expert carries out research by means of various application software and experimental equipment based on own professional knowledge, and even the relevant experts are required to enter the field for research. For example, in japan, infectious disease experts have studied to prevent and control infectious diseases on isolated cruise ships, and it is suggested that viruses may be transmitted through air conditioning systems and waste water piping systems.
In this embodiment, the information and answer gathering unit 1 further includes: portraying the group members, wherein the portraying content comprises: the domain in which the group member excels, the specialty the group member learned, the work the group member was engaged in, or the enthusiasm and enthusiasm of the group member to participate in group discussions; the query is decomposed to obtain sub-queries, and the sub-queries are assigned to members of the group who are good in the field preferentially by dividing the field to which the sub-queries belong. In the process of problem decomposition and problem distribution through chat software, relevant experts need to be accurately found, and the experts are required to be professional and have enthusiasm and service time.
In this embodiment, the information and answer gathering unit further includes: information and answer gathering unit 3: and (3) the event is subjected to dimension increasing or expansion to an adjacent field, and the event is analyzed and information is collected from a higher dimension and the adjacent field.
In this embodiment, the ascending or expanding to the adjacent field is: the events in group chat are the prevention and treatment of infectious diseases, and the fields of dimension raising or expansion to the neighborhood are as follows: the research on the virus performance related to the infectious diseases, the social management structure for infectious disease control, the psychological knowledge for infectious disease control, the individual behavior constraint for infectious disease control, the medical material supply for infectious disease control, the relationship between infectious disease control and production, and the relationship between infectious disease control and daily life of people. After the infectious disease has the aerosol transmission capacity, the operation of regularly changing the wind in the flight process of the airplane is adopted to reduce the possibility of the existence of viruses in the closed space; after a case is found on the cruise ship, people are quickly evacuated, and the possibility of people in a sealed space is avoided or reduced.
In this embodiment, the information and answer gathering unit further includes:
information and answer gathering unit 4: establishing a keyword library aiming at the basic outlines of the question points and the events, sharing keywords of the keyword library to each group, and explaining the keywords by group members to form a keyword explanation library; the group members explain the keywords based on own knowledge or on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information; the keyword interpretation can provide powerful support for quickly finding answers to questions.
The keyword entries are established through keyword explanation, so that the problem decomposition is facilitated, the emerging unknown objects can be analyzed quickly in the follow-up process, and the cognitive speed of the unknown objects is improved.
And reversely deducing the keyword explanation, establishing question bars aiming at the keyword explanation, wherein the question bars form a question library, if unknown objects appear newly, performing question decomposition on the unknown objects to obtain enough subproblems, and solving some subproblems through the question bars, so that the cognitive speed of the unknown objects can be improved.
Example two
The confirmation unit further includes:
the confirmation unit 1: the group members discuss, confirm and supplement answers for the explanations of the keywords based on the question points.
In this embodiment, the information and answer gathering unit 4 further includes: information and answer gathering unit 41: aiming at the self-built keywords of the event group members, the group members explain the self-built keyword library to form a self-built keyword explanation library;
the group members can make self-built keyword explanation based on self knowledge, or on self intelligent hardware and/or computer through browser, video software, audio software, friend circle information or other related group information.
In this embodiment, the information and answer gathering unit 4 further includes:
information and answer gathering unit 42: and (3) performing reverse question deduction aiming at a keyword explanation library self-built by group members, namely combining one keyword explanation or more than two keyword explanations, confirming what question the keyword explanation or the combination of the keyword explanations answers, and establishing a keyword question bar, wherein the plurality of keyword question bars form the keyword question library.
In this embodiment, the information and answer gathering unit 4 further includes:
information and answer gathering unit 43: decomposing the question points into question trees containing a plurality of question points;
the confirmation unit 2: and establishing a one-to-one correspondence between the keyword question bars and the question points.
In this embodiment, the question points in the question tree are child question points, grandchild question points, or grandchild question points.
The point of questioning may be two, three, four or five generations, depending on the complexity of the problem. The question points may also include only sibling question points and no descendant question points.
The above are merely preferred embodiments of the present invention; the scope of the invention is not limited thereto. Any person skilled in the art should be able to cover the technical scope of the present invention by equivalent or modified solutions and modifications within the technical scope of the present invention.
Claims (9)
1. A problem oriented based system for factual facies solicitation via communication software, comprising:
a question point acquisition unit: acquiring events in a group chat, forming a basic summary of the events based on the discussion of more than two persons, and confirming a question point;
information and answer gathering unit: for the question, traversing a browser, video software and audio software for the question of the event to find relevant information and answers;
a confirmation unit: the group members discuss based on the found information and answers, and confirm and supplement the answers;
an upgrading unit: and repeating the query point acquisition unit, the query point acquisition unit and the information and answer gathering unit among all the groups and in different time periods of the groups, and upgrading and perfecting the basic outline of the event.
2. The problem-oriented-based factual phase retrieval system using communication software as recited in claim 1, wherein the communication software is general chat software or conference software;
the information and answer gathering unit further comprises:
information and answer gathering unit 1: decomposing the question points and dividing the group members into work according to the question points;
information and answer gathering unit 2: each group member receives the partially decomposed questioning points, and information collection and question answering of the questioning points are carried out on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information.
3. The question-oriented system for factual phase retrieval using communication software as claimed in claim 2, wherein said information and answer gathering unit 1 further comprises:
portraying the group members, wherein the portraying content comprises: the domain in which the group member excels, the specialty the group member learned, the work the group member was engaged in, or the enthusiasm and enthusiasm of the group member to participate in group discussions;
the query is decomposed to obtain sub-queries, and the sub-queries are assigned to members of the group who are good in the field preferentially by dividing the field to which the sub-queries belong.
4. The question-oriented system for factual phase retrieval via communications software of claim 3, wherein the information and answer gathering unit further comprises:
information and answer gathering unit 3: and (3) performing dimension raising or expansion on the event to an adjacent field, and performing analysis and information collection on the event from a higher dimension and the adjacent field.
5. Problem-oriented factual phase retrieval system with the aid of communication software, as claimed in claim 4,
the method for performing dimension increasing or expanding to the adjacent field is as follows: the events in group chat are the prevention and treatment of infectious diseases, and the fields of dimension raising or expansion to the neighborhood are as follows: the research on the virus performance related to the infectious diseases, the social management structure for infectious disease control, the psychological knowledge for infectious disease control, the individual behavior constraint for infectious disease control, the medical material supply for infectious disease control, the relationship between infectious disease control and production, and the relationship between infectious disease control and daily life of people.
6. The question-oriented system for factual phase retrieval via communications software of claim 1, wherein the information and answer gathering unit further comprises:
information and answer gathering unit 4: establishing a keyword library aiming at the query points and the basic outlines of the events, sharing keywords of the keyword library to each group, and explaining the keyword library by group members to form a keyword explanation library; the group members explain the keywords based on own knowledge or on own intelligent hardware and/or computer through a browser, video software, audio software, friend circle information or other related group information;
the confirmation unit further includes:
the confirmation unit 1: the group members discuss the explanations of the key words based on the question points, and confirm and supplement the answers.
7. The question-oriented system for factual phase retrieval using communication software as claimed in claim 6, wherein said information and answer gathering unit 4 further comprises:
information and answer gathering unit 41: aiming at the event group member self-built keywords, the group member explains the self-built keyword library to form a self-built keyword explanation library;
the group members can make self-built keyword explanation based on self knowledge, or on self intelligent hardware and/or computer through browser, video software, audio software, friend circle information or other related group information.
8. The question-oriented system for factual phase retrieval using communication software as claimed in claim 7, wherein said information and answer gathering unit 4 further comprises:
information and answer gathering unit 42: and performing reverse question deduction aiming at the keyword explanation library self-built by the group members, namely combining one keyword explanation or more than two keyword explanations, confirming what questions are answered by the keyword explanation or the combination of the keyword explanations, and establishing a keyword question bar, wherein the plurality of keyword question bars form the keyword question library.
9. The question-oriented system for factual phase retrieval using communication software as claimed in claim 8, wherein said information and answer gathering unit 4 further comprises:
information and answer gathering unit 43: decomposing the question points into question trees containing a plurality of question points;
the confirmation unit 2: and establishing a one-to-one correspondence between the keyword question bars and the question points.
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| CN1427969A (en) * | 2000-05-01 | 2003-07-02 | 网际运行公司 | Large group interactions via mass communication network |
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