CN111369770A - Alarm processing method and device - Google Patents
Alarm processing method and device Download PDFInfo
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- CN111369770A CN111369770A CN202010181733.5A CN202010181733A CN111369770A CN 111369770 A CN111369770 A CN 111369770A CN 202010181733 A CN202010181733 A CN 202010181733A CN 111369770 A CN111369770 A CN 111369770A
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- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/18—Status alarms
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Abstract
The embodiment of the application provides an alarm processing method and device, relates to the technical field of Internet of things, and solves the technical problem that an existing alarm processing method is low in efficiency. The method comprises the following steps: after the alarm processing device receives the alarm information sent by the terminal, if a target alarm level is stored in the database, the target alarm receiving server is determined according to the corresponding relation between the target alarm level and the alarm information and the corresponding relation between the target alarm level and the identification of the target alarm receiving server, and the alarm information and the indication information used for indicating and processing the alarm condition shown by the alarm information are sent to the target alarm receiving server.
Description
Technical Field
The invention relates to the technical field of Internet of things, in particular to an alarm processing method and device.
Background
Along with the development of internet of things, the intelligent terminal can send alarm information to the alarm receiving server of the alarm mechanism in time when an alarm occurs (for example, the intelligent door lock sends the alarm information when determining that a non-white list user opens the intelligent door lock), so that a worker can rapidly process the alarm.
After receiving the alarm information sent by the terminal, the alarm receiving server of the alarm issuing mechanism usually needs to monitor a worker of the alarm receiving server to manually verify the alarm information, and then allocates corresponding human resources and material resources to the alarm information according to a verification result. However, when the alarm information is too much, the existing method wastes time and labor and has low efficiency.
Disclosure of Invention
The application provides an alarm processing method and device, and solves the technical problem that an existing alarm processing method is low in efficiency.
In order to achieve the purpose, the technical scheme is as follows:
in a first aspect, an alarm processing method is provided, including: after the alarm processing device receives the alarm information sent by the terminal, if a target alarm level is stored in the database, the target alarm receiving server is determined according to the corresponding relation between the target alarm level and the alarm information and the corresponding relation between the target alarm level and the identification of the target alarm receiving server, and the alarm information and the indication information used for indicating and processing the alarm condition shown by the alarm information are sent to the target alarm receiving server.
The database of the alarm processing device stores the corresponding relation between the target alarm level and the alarm information and the corresponding relation between the target alarm level and the identifier of the target alarm receiving server, so that the alarm processing device can send the indication information for indicating the alarm condition represented by the alarm information to the alarm receiving server corresponding to the alarm level of the received alarm information according to the corresponding relation stored in the database. Compared with the prior art, the alarm level of the alarm information can be rapidly determined, the corresponding alarm receiving server is prompted to process the alarm information, and the alarm processing efficiency is improved.
In a second aspect, an alarm processing apparatus is provided, including: a receiving unit, a determining unit and a transmitting unit; the receiving unit is used for receiving alarm information sent by the terminal; the determining unit is used for determining a target alarm receiving server and acquiring the indicating information if the target alarm level is stored in the database; the target alarm level and the indication information respectively correspond to the alarm information received by the receiving unit, and the target alarm level corresponds to the identification of the target alarm receiving server; the indication information includes: at least one of a number of people, a processing time, or processing equipment; and the sending unit is used for sending the alarm information and the indication information corresponding to the alarm information to the target alarm receiving server determined by the determining unit and indicating the alarm condition represented by the processed alarm information.
In a third aspect, an alarm processing apparatus is provided that includes a memory and a processor. The memory is used for storing computer execution instructions, and the processor is connected with the memory through a bus. When the alarm processing device is operated, the processor executes computer-executable instructions stored in the memory to cause the alarm processing device to execute the alarm processing method of the first aspect.
The alarm processing device may be a network device, or may be a part of a device in the network device, such as a system on chip in the network device. The system on chip is configured to support the network device to implement the functions involved in the first aspect and any one of the possible implementations thereof, for example, to receive, determine, and shunt data and/or information involved in the alarm processing method. The chip system includes a chip and may also include other discrete devices or circuit structures.
In a fourth aspect, a computer-readable storage medium is provided, which comprises computer-executable instructions, which, when executed on a computer, cause the computer to perform the alarm processing method of the first aspect.
In a fifth aspect, a computer program product is provided, which comprises computer instructions that, when run on a computer, cause the computer to perform the alarm handling method as described in the first aspect and its various possible implementations.
It should be noted that all or part of the above computer instructions may be stored on the first computer readable storage medium. The first computer readable storage medium may be packaged with the processor of the alarm processing device, or may be packaged separately from the processor of the alarm processing device, which is not limited in this application.
For the description of the second, third, fourth and fifth aspects of the present invention, reference may be made to the detailed description of the first aspect; in addition, for the beneficial effects described in the second aspect, the third aspect, the fourth aspect and the fifth aspect, reference may be made to beneficial effect analysis of the first aspect, and details are not repeated here.
In the present application, the names of the above-mentioned alarm processing means do not limit the devices or functional modules themselves, and in actual implementation, these devices or functional modules may appear by other names. Insofar as the functions of the respective devices or functional blocks are similar to those of the present invention, they are within the scope of the claims of the present invention and their equivalents.
These and other aspects of the invention will be more readily apparent from the following description.
Drawings
Fig. 1 is a schematic structural diagram of an alarm processing system according to an embodiment of the present application;
fig. 2 is a schematic hardware structure diagram of an alarm processing apparatus according to an embodiment of the present disclosure;
fig. 3 is a schematic hardware structure diagram of another alarm processing apparatus according to an embodiment of the present application;
fig. 4 is a schematic flowchart of an alarm processing method according to an embodiment of the present application;
fig. 5 is a schematic flowchart of another alarm processing method according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of an alarm processing apparatus according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of another alarm processing apparatus according to an embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that in the embodiments of the present application, words such as "exemplary" or "for example" are used to indicate examples, illustrations or explanations. Any embodiment or design described herein as "exemplary" or "e.g.," is not necessarily to be construed as preferred or advantageous over other embodiments or designs. Rather, use of the word "exemplary" or "such as" is intended to present concepts related in a concrete fashion.
For the convenience of clearly describing the technical solutions of the embodiments of the present application, in the embodiments of the present application, the terms "first" and "second" are used to distinguish the same items or similar items with basically the same functions and actions, and those skilled in the art can understand that the terms "first" and "second" are not used to limit the quantity and execution order.
At present, after an alarm receiving server of an alarm issuing mechanism receives alarm information sent by a terminal, a worker who needs to monitor the alarm receiving server usually checks the alarm information manually, and then allocates corresponding human resources and material resources to the alarm information according to a checking result. However, when the alarm information is too much, the existing method wastes time and labor and has low efficiency.
In view of the above problem, an embodiment of the present application provides an alarm processing method, where an alarm processing device sends, according to an alarm level of received alarm information, indication information for indicating to process the alarm information to an alarm receiving server corresponding to the alarm level, so as to improve efficiency of alarm processing.
The alarm processing method provided by the embodiment of the application is suitable for the alarm processing system 10. FIG. 1 shows one configuration of the alarm processing system 10. As shown in fig. 1, the alarm processing system 10 includes: two terminals 11, an alarm processing device 12 and two alarm receiving servers 13. One end of the alarm processing device 12 is connected to the two terminals 11 through a communication network, and the other end of the alarm processing device 12 is connected to the two alarm receiving servers 13 through a communication network.
Two terminals 11 and two alarm receiving servers 13 are shown in fig. 1. It should be noted that the two terminals 11 and the two alarm receiving servers 13 shown in fig. 1 are only one implementation manner provided in the embodiment of the present application, and in practical applications, the alarm processing device 12 may further connect a plurality of terminals 11 and a plurality of alarm receiving servers 13, which is not limited in this application.
Optionally, the terminal 11 may be various handheld devices, vehicle-mounted devices, wearable devices, computers, smart home devices, or smart office devices with a communication function, which is not limited in this embodiment of the present application. For example, the handheld device may be a smartphone. The in-vehicle device may be an in-vehicle navigation system. The wearable device may be a smart bracelet. The computer may be a Personal Digital Assistant (PDA) computer, a tablet computer, and a laptop computer. The intelligent household equipment can be an intelligent curtain and an intelligent water meter. The intelligent office equipment may be an intelligent printer.
The alarm receiving server 13 in fig. 1 may be one server in a server cluster (composed of a plurality of servers), may also be a chip in the server, may also be a system on chip in the server, and may also be implemented by a Virtual Machine (VM) deployed on a physical machine, which is not limited in this embodiment of the present application.
It should be noted that the alarm receiving servers 13 in the alarm processing system 10 may be respectively deployed in different police departments, such as a public security bureau, a fire department, a community security department, and the like.
The basic hardware structures of the plurality of terminals 11, the alarm processing apparatus 12 and the plurality of alarm receiving servers 13 in the alarm processing system 10 are similar and include elements included in the alarm processing apparatus shown in fig. 2. The hardware configuration of the plurality of terminals 11, the alarm processing device 12, and the plurality of alarm receiving servers 13 in the alarm processing system 10 will be described below by taking the alarm processing device shown in fig. 2 as an example.
Fig. 2 shows a hardware structure diagram of an alarm processing apparatus provided in an embodiment of the present application. As shown in fig. 2, the alarm processing device includes a processor 21, a memory 22, a communication interface 23, and a bus 24. The processor 21, the memory 22 and the communication interface 23 may be connected by a bus 24.
The processor 21 is a control center of the alarm processing device, and may be a single processor or a collective term for a plurality of processing elements. For example, the processor 21 may be a Central Processing Unit (CPU), other general-purpose processors, or the like. Wherein a general purpose processor may be a microprocessor or any conventional processor or the like.
For one embodiment, processor 21 may include one or more CPUs, such as CPU 0 and CPU 1 shown in FIG. 2.
The memory 22 may be, but is not limited to, a read-only memory (ROM) or other type of static storage device that can store static information and instructions, a Random Access Memory (RAM) or other type of dynamic storage device that can store information and instructions, an electrically erasable programmable read-only memory (EEPROM), a magnetic disk storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer.
In a possible implementation, the memory 22 may exist separately from the processor 21, and the memory 22 may be connected to the processor 21 via a bus 24 for storing instructions or program codes. The processor 21 can implement the alarm processing method provided by the embodiment of the present invention when it calls and executes the instructions or program codes stored in the memory 22.
In another possible implementation, the memory 22 may also be integrated with the processor 21.
And a communication interface 23 for connecting with other devices through a communication network. The communication network may be an ethernet network, a radio access network, a Wireless Local Area Network (WLAN), or the like. The communication interface 23 may include a receiving unit for receiving data, and a transmitting unit for transmitting data.
The bus 24 may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, an extended ISA (enhanced industry standard architecture) bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one thick line is shown in FIG. 2, but it is not intended that there be only one bus or one type of bus.
It is to be noted that the configuration shown in fig. 2 does not constitute a limitation of the alarm processing device. In addition to the components shown in FIG. 2, the alarm processing device may include more or fewer components than shown, or some components may be combined, or a different arrangement of components.
Fig. 3 shows another hardware configuration of the alarm processing device in the embodiment of the present application. As shown in fig. 3, the alarm processing means may comprise a processor 31 and a communication interface 32. The processor 31 is coupled to a communication interface 32.
The function of the processor 31 may refer to the description of the processor 21 above. The processor 31 also has a memory function, and the function of the memory 22 can be referred to.
The communication interface 32 is used to provide data to the processor 31. The communication interface 32 may be an internal interface of the alarm processing device or an external interface (corresponding to the communication interface 23) of the alarm processing device.
It should be noted that the configuration shown in fig. 2 (or fig. 3) does not constitute a limitation of the alarm processing device, which may include more or less components than those shown, or combine some components, or a different arrangement of components than those shown in fig. 2 (or fig. 3).
The following describes in detail an alarm processing method provided by the embodiment of the present application, with reference to the alarm processing system shown in fig. 1 and the alarm processing apparatus shown in fig. 2 (or fig. 3).
Fig. 4 is a schematic flowchart of an alarm processing method according to an embodiment of the present application. As shown in fig. 4, the alarm processing method includes the following S401 to S406.
S401, the terminal sends alarm information to an alarm processing device.
And when the terminal determines that the alarm condition occurs, the terminal sends alarm information to the alarm processing device.
Illustratively, when the intelligent door lock determines that a non-white list user opens the intelligent door lock, alarm information is sent out; when the current position of the intelligent well lid is determined not to be within the preset position range, alarm information is sent out; when determining that the current gas use condition is larger than a preset range, the intelligent gas valve can send alarm information.
S402, the alarm processing device inquires whether a target alarm level is stored in the database.
In the embodiment of the application, the database in the alarm processing device stores the alarm information, the alarm level, the identifier of the alarm receiving server and the corresponding relation among the three. Each alarm information corresponds to at least one alarm level, and each alarm level corresponds to the identification of at least one alarm receiving server.
Optionally, the alarm level may be a unique identifier of the alarm condition represented by the alarm information, and may also be used to represent a degree of harm and a priority of the alarm condition represented by the alarm information, which is not limited herein.
The embodiment of the present application takes the alarm level as an example of the degree of danger and the priority of the alarm condition indicated by the alarm information. Illustratively, the alarm level of the alarm information sent by the intelligent well lid is set to be one level if the alarm condition harm degree represented by the alarm information sent by the intelligent well lid is low; the warning condition harm degree that intelligence gas valve sent alarm information and shows is higher, then sets up the alarm level that intelligence gas valve sent alarm information into tertiary.
Illustratively, the alarm information, the alarm level, and the identification of the alarm receiving server in the database include: the intelligent well lid sends alarm information, the alarm level of the alarm information sent by the intelligent well lid is first level, and the corresponding identification of the alarm receiving server is the identification of the alarm receiving server of the urban construction bureau; the intelligent door lock sends alarm information, the alarm level of the alarm information sent by the intelligent door lock is two-level, and the corresponding identification of the alarm receiving server is the identification of the alarm receiving server of the community security department and the identification of the alarm receiving server of the public security bureau; the intelligent gas valve sends alarm information, the alarm level of the alarm information sent by the intelligent gas valve is three-level, and the corresponding identification of the alarm receiving server is the identification of the alarm receiving server of the community security department and the identification of the alarm receiving server of the fire department. The database in the alarm processing device may be as shown in table 1.
TABLE 1
Specifically, after the alarm information sent by the terminal is received, because a database in the alarm processing device stores a plurality of alarm information, an alarm level uniquely corresponding to each alarm information in the plurality of alarm information, and an identifier of an alarm receiving server corresponding to each alarm level, the alarm processing device queries whether a target alarm level is stored in the database. If the target alarm level is stored in the database, S403 and S404 are executed. If the target alarm level is not stored in the database, S405 and S406 are performed.
And S403, the alarm processing device acquires the identification and the indication information of the target alarm receiving server.
After inquiring that the target alarm level is stored in the database, the alarm processing device acquires the identifier of the alarm receiving server corresponding to the target alarm level, namely acquires the identifier of the target alarm receiving server. The target alarm level corresponds to the alarm information received by the alarm processing device, and the target alarm level corresponds to the identifier of the target alarm receiving server.
In the embodiment of the application, a database in the alarm processing device also stores a plurality of indication information. Wherein, indicating information corresponds with alarm information, and indicating information includes: at least one of a number of people, a processing time, or processing equipment. The indication information is used for indicating the alarm condition represented by the processing alarm information according to at least one of the number of persons, the processing time or the processing equipment.
S404, the alarm processing device sends alarm information and indication information to the target alarm receiving server according to the identification of the target alarm receiving server.
After the alarm processing device determines the target alarm receiving server, alarm information and indication information are sent to the target alarm receiving server, so that a worker can process the alarm in time according to specific alarm conditions in the alarm information and at least one of the number of people, the processing time or the processing equipment indicated in the indication information.
Illustratively, when the alarm processing device determines that the target alarm receiving server is an alarm receiving server of a city building office, the alarm processing device sends alarm information and corresponding indication information to the alarm receiving server of the city building office, wherein the indication information is: a worker is sent out to carry a new intelligent well lid, and the new intelligent well lid is replaced to the preset position of the intelligent well lid which sends alarm information within ten minutes.
Optionally, when one alarm level corresponds to the identifiers of the plurality of alarm receiving servers, the alarm processing device may send alarm information and indication information to the plurality of target alarm receiving servers, so as to improve the alarm processing efficiency.
Illustratively, when the alarm information is sent by the intelligent door lock, the alarm level is two levels, and the corresponding identifier of the alarm receiving server is the identifier of the alarm receiving server of the community security department and the identifier of the alarm receiving server of the public security bureau. Under the condition, the security of the community security department and the police of the public security department can find the police situation at the same time, and process the alarm information at the same time, thereby improving the efficiency of alarm processing.
S405, the alarm processing device outputs alarm information.
If the alarm processing device does not inquire the target alarm level in the database, alarm information is output, so that a worker can artificially judge the alarm level of the alarm information according to the output alarm information.
Optionally, the alarm processing device may display the alarm information (the alarm information may be displayed in a text or graphic manner), may also play the alarm information (the alarm information may be played in a form of playing corresponding content of the alarm information in voice, or in a form of playing a buzzer sound), and may also alarm in other manners, which is not limited herein.
S406, responding to the operation of the worker, and sending alarm information and indication information to the target alarm receiving server by the alarm processing device.
The staff can be according to the alarm information of output to make the artificial judgement, confirm the target alarm rank of this alarm information to input target alarm rank and the sign of target server of receiving police to the alarm processing device, alarm processing device responds to staff's operation, receives the sign of server and sends alarm information and instruction information to the target server of receiving police according to the target.
Optionally, after receiving the target alarm level and the identifier of the target alarm receiving server input by the staff, the alarm processing device may further periodically update the database according to the target alarm level and the identifier of the target alarm receiving server, so as to further improve the efficiency of alarm processing.
Further optionally, after the worker has processed the alarm condition, the worker may archive and store the specific process of processing the alarm condition, so as to facilitate subsequent review, or provide a basis for optimizing the alarm processing flow. In conjunction with fig. 4, as shown in fig. 5, after S404 or S406, the alarm processing method may further include the following S501-S502.
S501, the fault early warning device receives and stores alarm processing information sent by the target alarm receiving server.
Wherein the alarm processing information includes: at least one of an actual number of people, an actual processing time, or an actual processing equipment.
Optionally, the fault early warning device further receives and stores a processing result sent by the target alarm receiving server, so as to facilitate subsequent review, or provide a basis for optimizing an alarm processing flow.
And S502, judging whether the alarm processing information is the same as the indication information by the fault early warning device.
And after receiving and storing the alarm processing information sent by the target alarm receiving server, the fault early warning device judges the alarm processing information and the indication information. If the alarm processing information is different from the instruction information, S503 is executed. And if the alarm processing information is the same as the indication information, not executing any operation.
And S503, the fault early warning device updates the indication information into alarm processing information.
If the alarm processing information received by the fault early warning device is different from the indication information, the alarm processing information is updated according to the indication information, and the alarm processing efficiency is further improved.
Illustratively, when alarm information sent alarm information for intelligent well lid, city construction office's alarm receiving server received this alarm information after, dispatched staff A and a car and handled to require staff A to remove intelligent well lid to predetermineeing the position within ten minutes. When the worker handles the alarm condition, the worker B is required to be dispatched to complete the alarm condition processing, and therefore the urban construction bureau dispatches the worker B to handle the alarm condition. Subsequently, an alarm receiving server of the urban construction office sends alarm processing information (namely two workers, one vehicle and the intelligent well lid is moved to a preset position within ten minutes) to the fault early warning device. Because alarm processing information is different from indicating information (namely, the alarm processing information is two workers, and the indicating information is one worker), the fault early warning device updates the indicating information into the alarm processing information so as to process alarm information sent by the intelligent well lid more quickly in the follow-up process.
The embodiment of the application provides an alarm processing method, which comprises the following steps: after the alarm processing device receives the alarm information sent by the terminal, if a target alarm level is stored in the database, the target alarm receiving server is determined according to the corresponding relation between the target alarm level and the alarm information and the corresponding relation between the target alarm level and the identification of the target alarm receiving server, and the alarm information and the indication information used for indicating and processing the alarm condition shown by the alarm information are sent to the target alarm receiving server. As can be seen from the above, since the database stores the corresponding relationship between the target alarm level and the alarm information and the corresponding relationship between the target alarm level and the identifier of the target alarm receiving server, the alarm processing device may send the indication information for indicating the alarm condition indicated by the processed alarm information to the alarm receiving server corresponding to the alarm level of the received alarm information according to the corresponding relationship stored in the database. Compared with the prior art, the alarm level of the alarm information can be rapidly determined, the corresponding alarm receiving server is prompted to process the alarm information, and the alarm processing efficiency is improved.
The scheme provided by the embodiment of the application is mainly introduced from the perspective of a method. To implement the above functions, it includes hardware structures and/or software modules for performing the respective functions. Those of skill in the art will readily appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as hardware or combinations of hardware and computer software. Whether a function is performed as hardware or computer software drives hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the embodiment of the present application, the alarm processing apparatus may be divided into the functional modules according to the method example, for example, each functional module may be divided corresponding to each function, or two or more functions may be integrated into one processing module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. Optionally, the division of the modules in the embodiment of the present application is schematic, and is only a logic function division, and there may be another division manner in actual implementation.
Fig. 6 is a schematic structural diagram of an alarm processing apparatus 60 according to an embodiment of the present disclosure. The alarm processing device 60 is used to improve the efficiency of alarm processing, for example, to execute an alarm processing method shown in fig. 4 or 5, and includes: a receiving unit 601, a determining unit 602, and a transmitting unit 603.
The receiving unit 601 is configured to receive alarm information sent by a terminal. For example, in conjunction with fig. 4, the receiving unit 601 may be configured to perform S401.
A determining unit 602, configured to determine a target alarm receiving server and obtain indication information if a target alarm level is stored in the database; the target alarm level corresponds to the alarm information received by the receiving unit 601, and the target alarm level and the indication information respectively correspond to the identifier of the target alarm receiving server; the indication information includes: at least one of a number of people, a processing time, or processing equipment.
And a sending unit 603, configured to send the alarm information and indication information corresponding to the alarm information to the target alarm receiving server determined by the determining unit 602, and indicate an alarm condition indicated by the processed alarm information. For example, in connection with fig. 4, the sending unit 603 may be configured to execute S404.
Optionally, the receiving unit 601 is further configured to receive and store alarm processing information sent by the target alarm receiving server; the alarm processing information includes: at least one of an actual number of people, an actual processing time, or an actual processing equipment. For example, in conjunction with fig. 5, the receiving unit 601 may be configured to perform S501.
Optionally, as shown in fig. 7, the alarm processing device 60 further includes: an update unit 701.
An updating unit 701, configured to update the indication information to the alarm processing information if the alarm processing information received by the receiving unit 601 is different from the indication information. For example, in conjunction with fig. 5, the updating unit 701 may be configured to execute S503.
Optionally, the updating unit 701 is further configured to periodically update the database.
Embodiments of the present application also provide a computer-readable storage medium, which includes computer-executable instructions. When the computer executes the instructions to run on the computer, the computer is enabled to execute the steps executed by the alarm processing device in the alarm processing method provided by the embodiment.
The embodiments of the present application further provide a computer program product, where the computer program product can be directly loaded into the memory and contains software codes, and after the computer program product is loaded and executed by the computer, the computer program product can implement each step executed by the alarm processing device in the alarm processing method provided in the foregoing embodiments.
In the above embodiments, the implementation may be wholly or partially realized by software, hardware, firmware, or any combination thereof. When implemented using a software program, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. The processes or functions according to the embodiments of the present application are generated in whole or in part when the computer-executable instructions are loaded and executed on a computer. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable device. The computer instructions may be stored on a computer readable storage medium or transmitted from one computer readable storage medium to another computer readable storage medium, for example, the computer instructions may be transmitted from one website, computer, server, or data center to another website, computer, server, or data center via wire (e.g., coaxial cable, fiber optic, Digital Subscriber Line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.). Computer-readable storage media can be any available media that can be accessed by a computer or can comprise one or more data storage devices, such as servers, data centers, and the like, that can be integrated with the media. The usable medium may be a magnetic medium (e.g., floppy disk, hard disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium (e.g., Solid State Disk (SSD)), among others.
Through the above description of the embodiments, it is clear to those skilled in the art that, for convenience and simplicity of description, the foregoing division of the functional modules is merely used as an example, and in practical applications, the above function distribution may be completed by different functional modules according to needs, that is, the internal structure of the device may be divided into different functional modules to complete all or part of the above described functions.
In the embodiments provided in the present invention, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the modules or units is only one logical function division, and there may be other division ways in actual implementation. For example, various elements or components may be combined or may be integrated into another device, or some features may be omitted, or not implemented. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form. Units described as separate parts may or may not be physically separate, and parts displayed as units may be one physical unit or a plurality of physical units, may be located in one place, or may be distributed to a plurality of different places. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit. The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a readable storage medium. Based on such understanding, the technical solutions of the embodiments of the present application may be essentially or partially contributed to by the prior art, or all or part of the technical solutions may be embodied in the form of a software product, where the software product is stored in a storage medium and includes several instructions to enable a device (which may be a single chip, a chip, or the like) or a processor (processor) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a U disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk.
The above description is only for the specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (8)
1. An alarm processing method, comprising:
receiving alarm information sent by a terminal;
if the target alarm level is stored in the database, determining a target alarm receiving server and acquiring indication information; the target alarm level and the indication information respectively correspond to the alarm information, and the target alarm level corresponds to the identifier of the target alarm receiving server; the indication information includes: at least one of a number of people, a processing time, or processing equipment;
and sending the alarm information and the indication information to the target alarm receiving server, and indicating to process the alarm condition represented by the alarm information.
2. The alarm processing method according to claim 1, wherein after the sending the alarm information and the indication information to the target alarm receiving server, the alarm processing method further comprises:
receiving and storing alarm processing information sent by the target alarm receiving server; the alarm processing information includes: at least one of an actual number of people, an actual processing time, or an actual processing equipment;
and if the alarm processing information is different from the indication information, updating the indication information into the alarm processing information.
3. The alarm processing method of claim 1, further comprising:
the database is periodically updated.
4. An alarm processing apparatus, comprising: a receiving unit, a determining unit and a transmitting unit;
the receiving unit is used for receiving alarm information sent by the terminal;
the determining unit is used for determining a target alarm receiving server and acquiring indicating information if the target alarm level is stored in the database; the target alarm level and the indication information respectively correspond to the alarm information received by the receiving unit, and the target alarm level corresponds to the identifier of the target alarm receiving server; the indication information includes: at least one of a number of people, a processing time, or processing equipment;
and the sending unit is used for sending the alarm information and the indication information corresponding to the alarm information to the target alarm receiving server determined by the determining unit, and indicating and processing the alarm condition represented by the alarm information.
5. The alarm processing device of claim 4,
the receiving unit is also used for receiving and storing the alarm processing information sent by the target alarm receiving server; the alarm processing information includes: at least one of an actual number of people, an actual processing time, or an actual processing equipment;
the alarm processing apparatus further includes: an update unit;
the updating unit is configured to update the indication information to the alarm processing information if the alarm processing information received by the receiving unit is different from the indication information.
6. The alarm processing device of claim 5,
the updating unit is further configured to periodically update the database.
7. An alarm processing device is characterized by comprising a memory and a processor; the memory is used for storing computer execution instructions, and the processor is connected with the memory through a bus;
the processor executes the computer-executable instructions stored by the memory to cause the alarm processing device to perform the alarm processing method of any one of claims 1-3 when the alarm processing device is operating.
8. A computer-readable storage medium comprising computer-executable instructions that, when executed on a computer, cause the computer to perform the alarm processing method of any of claims 1-3.
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| CN202010181733.5A CN111369770A (en) | 2020-03-16 | 2020-03-16 | Alarm processing method and device |
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