CN111348499A - Elevator control method, elevator control device, electronic equipment and computer-readable storage medium - Google Patents

Elevator control method, elevator control device, electronic equipment and computer-readable storage medium Download PDF

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Publication number
CN111348499A
CN111348499A CN202010137645.5A CN202010137645A CN111348499A CN 111348499 A CN111348499 A CN 111348499A CN 202010137645 A CN202010137645 A CN 202010137645A CN 111348499 A CN111348499 A CN 111348499A
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CN
China
Prior art keywords
user
floor
elevator
voice
controlling
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Pending
Application number
CN202010137645.5A
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Chinese (zh)
Inventor
王超
陈孝良
冯大航
常乐
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Beijing SoundAI Technology Co Ltd
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Beijing SoundAI Technology Co Ltd
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Priority to CN202010137645.5A priority Critical patent/CN111348499A/en
Publication of CN111348499A publication Critical patent/CN111348499A/en
Pending legal-status Critical Current

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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/02Control systems without regulation, i.e. without retroactive action
    • B66B1/06Control systems without regulation, i.e. without retroactive action electric
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/3415Control system configuration and the data transmission or communication within the control system
    • B66B1/3423Control system configuration, i.e. lay-out
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/3415Control system configuration and the data transmission or communication within the control system
    • B66B1/3446Data transmission or communication within the control system
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/3415Control system configuration and the data transmission or communication within the control system
    • B66B1/3446Data transmission or communication within the control system
    • B66B1/3453Procedure or protocol for the data transmission or communication
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/3415Control system configuration and the data transmission or communication within the control system
    • B66B1/3446Data transmission or communication within the control system
    • B66B1/3461Data transmission or communication within the control system between the elevator control system and remote or mobile stations
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00Control systems of elevators in general
    • B66B1/34Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46Adaptations of switches or switchgear
    • B66B1/468Call registering systems
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/0006Monitoring devices or performance analysers
    • B66B5/0012Devices monitoring the users of the elevator system
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/10Details with respect to the type of call input
    • B66B2201/102Up or down call input
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B66HOISTING; LIFTING; HAULING
    • B66BELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00Aspects of control systems of elevators
    • B66B2201/40Details of the change of control mode
    • B66B2201/46Switches or switchgear
    • B66B2201/4607Call registering systems
    • B66B2201/4638Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646Wherein the call is registered without making physical contact with the elevator system using voice recognition
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223Execution procedure of a spoken command

Abstract

The embodiment of the disclosure discloses an elevator control method, an elevator control device, electronic equipment and a computer-readable storage medium. The elevator control method comprises the following steps: identifying a target voice in a first voice instruction of a user; responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction; obtaining the living floor of the user according to the voiceprint information; and controlling the elevator to run according to the current position of the user and the living floor of the user. According to the method, the living floor of the user is judged through the voiceprint information, then the operation of the elevator is controlled by combining the current position of the user, and the technical problems that the elevator cannot operate and the safety is low when the operation of the elevator is controlled through a voice command in the prior art are solved.

Description

Elevator control method, elevator control device, electronic equipment and computer-readable storage medium
Technical Field
The present disclosure relates to the field of elevator control, and in particular, to an elevator control method, an elevator control apparatus, an electronic device, and a computer-readable storage medium.
Background
As a man-machine interaction means, the voice recognition acquisition technology is significant in the aspect of liberation of both hands of human beings. With the emergence of various intelligent sound boxes, voice interaction becomes a new value of an internet entrance, more and more intelligent devices are added with a voice awakening trend, and the voice awakening trend becomes a bridge for communication between people and devices.
More and more devices are currently available for control using speech, such as typical smart phones, smart speakers, etc. Besides the intelligent terminal devices, many large-scale devices can be controlled by voice, such as elevators. In the prior art, a voice acquisition device in an elevator receives a voice instruction sent by a user, a recognition module in a processor recognizes the voice instruction of the user, if the voice instruction is 'please go to the nth floor', the recognition module recognizes the instruction and then sends a control instruction to a transmission control system of the elevator, and the transmission control system controls the elevator to go to the nth floor.
However, in the prior art, the voice control of the elevator is used, and the command of the user may not be accurately recognized in some cases. If the user carries the mask, the voice sent by the user is not easy to be identified possibly due to the influence of the mask, so that the elevator cannot run; or anyone can control the elevator through voice to reach any floor, and if the person has an infectious disease source during the epidemic situation of the infectious disease, the person can leave the hidden danger of the infectious disease on any floor theoretically; or the personnel have the tendency of crime, which brings potential safety hazard to the users of the whole building.
Disclosure of Invention
This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the detailed description. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.
In a first aspect, an embodiment of the present disclosure provides an elevator control method, including:
identifying a target voice in a first voice instruction of a user;
responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction;
obtaining the living floor of the user according to the voiceprint information;
and controlling the elevator to run according to the current position of the user and the living floor of the user.
Further, the recognizing the target voice in the first voice command of the user includes:
inputting the first voice instruction into a target voice recognition model;
when the confidence coefficient of the output result of the target voice recognition model is smaller than a preset confidence coefficient threshold value, sending a prompt voice to prompt the user to speak a first voice instruction again;
receiving a new first voice instruction input again by the user;
and inputting the new first voice command into a target voice recognition model to recognize the target voice in the new first voice command.
Further, the obtaining of the living floor information of the user according to the voiceprint information includes:
inquiring the registration information of the user according to the voiceprint information;
and acquiring the living floor of the user from the registration information.
Further, the controlling the elevator to run according to the current position of the user and the living floor of the user comprises:
responding to the situation that the user is located outside the elevator, and acquiring the current floor of the user;
controlling the elevator to run to the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the living floor of the user in response to the user entering the elevator.
Further, the controlling the elevator to run according to the current position of the user and the living floor of the user comprises:
responding to the situation that the user is located in the elevator, and acquiring the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the residential floor of the user.
Further, the controlling the elevator to operate according to the current floor of the user and the residential floor of the user includes:
when the current floor of the user is the living floor of the user, controlling the elevator to run to one floor; alternatively, the first and second electrodes may be,
when the current floor of the user is one floor, controlling the elevator to run to the living floor of the user; alternatively, the first and second electrodes may be,
receiving a second voice instruction of the user when the current floor of the user is neither the living floor of the user nor a floor;
controlling operation of the elevator according to the floor indicated in the second voice command.
Further, before identifying the target voice in the first voice command of the user, the method further includes:
recognizing voiceprint information of a first voice instruction of a user;
and responding to the fact that the voiceprint information is unregistered information, and sending first prompt information to the user.
Further, after the target voice in the first voice instruction of the user is identified, the method further includes:
in response to identifying a target voice from the first voice command, controlling the elevator to operate according to the floor indicated in the target voice.
In a second aspect, an embodiment of the present disclosure provides an elevator control apparatus, including:
the target voice recognition module is used for recognizing target voice in a first voice instruction of a user;
the voiceprint information acquisition module is used for responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction;
the living floor acquisition module is used for acquiring the living floor of the user according to the voiceprint information;
and the elevator operation control module is used for controlling the elevator to operate according to the current position of the user and the living floor of the user.
Further, the target speech recognition module is further configured to:
inputting the first voice instruction into a target voice recognition model;
when the confidence coefficient of the output result of the target voice recognition model is smaller than a preset confidence coefficient threshold value, sending a prompt voice to prompt the user to speak a first voice instruction again;
receiving a new first voice instruction input again by the user;
and inputting the new first voice command into a target voice recognition model to recognize the target voice in the new first voice command.
Further, the living floor acquiring module is further configured to:
inquiring the registration information of the user according to the voiceprint information;
and acquiring the living floor of the user from the registration information.
Further, the elevator operation control module is further configured to:
responding to the situation that the user is located outside the elevator, and acquiring the current floor of the user;
controlling the elevator to run to the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the living floor of the user in response to the user entering the elevator.
Further, the elevator operation control module is further configured to:
responding to the situation that the user is located in the elevator, and acquiring the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the residential floor of the user.
Further, the elevator operation control module is further configured to:
when the current floor of the user is the living floor of the user, controlling the elevator to run to one floor; alternatively, the first and second electrodes may be,
when the current floor of the user is one floor, controlling the elevator to run to the living floor of the user; alternatively, the first and second electrodes may be,
receiving a second voice instruction of the user when the current floor of the user is neither the living floor of the user nor a floor;
controlling operation of the elevator according to the floor indicated in the second voice command.
Further, the elevator control apparatus further includes:
the prompt message sending module is used for identifying the voiceprint message of the first voice command of the user; and responding to the fact that the voiceprint information is unregistered information, and sending first prompt information to the user.
Further, the elevator operation control module is further configured to:
in response to identifying a target voice from the first voice command, controlling the elevator to operate according to the floor indicated in the target voice.
In a third aspect, an embodiment of the present disclosure provides an electronic device, including: at least one processor; and the number of the first and second groups,
a memory communicatively coupled to the at least one processor; wherein the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of any one of the preceding first aspects.
In a fourth aspect, the present disclosure provides a non-transitory computer-readable storage medium, wherein the non-transitory computer-readable storage medium stores computer instructions for causing a computer to execute the method of any one of the foregoing first aspects.
The embodiment of the disclosure discloses an elevator control method, an elevator control device, electronic equipment and a computer-readable storage medium. The elevator control method comprises the following steps: identifying a target voice in a first voice instruction of a user; responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction; obtaining the living floor of the user according to the voiceprint information; and controlling the elevator to run according to the current position of the user and the living floor of the user. According to the method, the living floor of the user is judged through the voiceprint information, then the operation of the elevator is controlled by combining the current position of the user, and the technical problems that the elevator cannot operate and the safety is low when the operation of the elevator is controlled through a voice command in the prior art are solved.
The foregoing is a summary of the present disclosure, and for the purposes of promoting a clear understanding of the technical means of the present disclosure, the present disclosure may be embodied in other specific forms without departing from the spirit or essential attributes thereof.
Drawings
The above and other features, advantages and aspects of various embodiments of the present disclosure will become more apparent by referring to the following detailed description when taken in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numbers refer to the same or similar elements. It should be understood that the drawings are schematic and that elements and features are not necessarily drawn to scale.
Fig. 1 is a schematic view of an application scenario of an embodiment of the present disclosure;
fig. 2 is a schematic flow chart of an elevator control method provided in an embodiment of the present disclosure;
fig. 3 is a schematic diagram of a specific implementation manner of step S201 of an elevator control method provided by an embodiment of the disclosure;
fig. 4 is a schematic diagram of a specific implementation manner of step S204 of an elevator control method provided by an embodiment of the disclosure;
fig. 5 is a schematic diagram of another specific implementation manner of step S204 in the elevator control method provided in the embodiment of the present disclosure;
fig. 6 is a schematic structural diagram of an embodiment of an elevator control device provided in an embodiment of the present disclosure
Fig. 7 is a schematic structural diagram of an electronic device provided according to an embodiment of the present disclosure.
Detailed Description
Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it is to be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein, but rather are provided for a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the disclosure are for illustration purposes only and are not intended to limit the scope of the disclosure.
It should be understood that the various steps recited in the method embodiments of the present disclosure may be performed in a different order, and/or performed in parallel. Moreover, method embodiments may include additional steps and/or omit performing the illustrated steps. The scope of the present disclosure is not limited in this respect.
The term "include" and variations thereof as used herein are open-ended, i.e., "including but not limited to". The term "based on" is "based, at least in part, on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one additional embodiment"; the term "some embodiments" means "at least some embodiments". Relevant definitions for other terms will be given in the following description.
It should be noted that the terms "first", "second", and the like in the present disclosure are only used for distinguishing different devices, modules or units, and are not used for limiting the order or interdependence relationship of the functions performed by the devices, modules or units.
It is noted that references to "a", "an", and "the" modifications in this disclosure are intended to be illustrative rather than limiting, and that those skilled in the art will recognize that "one or more" may be used unless the context clearly dictates otherwise.
The names of messages or information exchanged between devices in the embodiments of the present disclosure are for illustrative purposes only, and are not intended to limit the scope of the messages or information.
Fig. 1 is a schematic view of an application scenario of the embodiment of the present disclosure. As shown in fig. 1, a user 101 inputs voice to an elevator 102, and the elevator 102 is connected with a voice recognition device 103 through a network, wherein the voice recognition device 103 can be a computer or an intelligent terminal or the like; the network on which the elevator 102 communicates with the voice recognition device 103 may be a wireless network, such as a 5G network and a wifi network, or a wired network, such as an optical fiber network. In the application scenario, the user 101 speaks a voice, the elevator 102 collects the voice and sends the voice to the voice recognition device 103, and if the voice recognition device 103 segmentally recognizes a target voice (i.e., a specific command), the elevator 102 executes a function corresponding to the target voice.
It will be appreciated that the above-described speech recognition device 103 and the elevator 102 may be arranged together, i.e. the elevator 102 may be integrated with speech recognition functionality, so that the speech input of the user can be recognized directly in the elevator 102. After the speech is recognized, the elevator 102 can perform a function related to the speech based on the speech.
Fig. 2 is a flowchart of an embodiment of an elevator control method provided in the embodiment of the present disclosure, where the elevator control method provided in this embodiment may be executed by an elevator control device, the elevator control device may be implemented as software, or implemented as a combination of software and hardware, and the elevator control device may be integrated in some device in an elevator control system, such as an elevator control server or an elevator control terminal device. As shown in fig. 2, the method comprises the steps of:
step S201, identifying a target voice in a first voice instruction of a user;
it will be appreciated that when the user is waiting for or in an elevator, speech can be given to control the elevator. At this time, the user may send a first voice command, where the first voice command includes a target voice, for example, a target floor of the user is included in the target voice. Illustratively, to ensure the safety of the floor, the target floor is generally the floor or floor where the user lives, so as to ensure that the user cannot freely go to other floors.
It is understood that, when the user wears the mask, the target voice in the first voice command may not be easily recognized, and thus, in this case, the step S201 includes:
step S301, inputting the first voice command into a target voice recognition model;
step S302, when the confidence of the output result of the target voice recognition model is smaller than a preset level, sending a prompt voice to prompt a user to speak a first voice command again;
step S303, receiving a new first voice instruction input again by the user;
step S304, inputting the new first voice command into a target voice recognition model to recognize the target voice in the new first voice command.
In the above steps S301 to S304, a first voice command is input into a pre-trained target voice recognition model, where the target voice recognition model may be any voice recognition model, and the target voice recognition model inputs a recognition result, where the recognition result may be a confidence that the first voice command includes a certain target voice, such as a probability that a user speaks "to layer 10"; if the confidence of the output result is smaller than a preset confidence threshold, for example, 80%, sending a prompt voice to the user through the voice broadcasting device to prompt the user to speak a first voice instruction, for example, "ask you to go to the layer of the second? And then receiving a new first voice command input again by the user, and recognizing the new first voice command by using the target voice recognition model again. And if the target voice is recognized, controlling the elevator to run directly according to the indication in the target voice. It is understood that when the target voice is directly recognized in step S301, the operation of the elevator can be directly controlled according to the target voice recognized in step S301.
As can be understood, the step S301 further includes: framing a first voice instruction of a user to obtain a plurality of first voice instruction frames; extracting voice features of the plurality of first voice instruction frames to obtain first voice features; performing first-order difference processing on the located first voice feature to obtain a second voice feature; performing first-order difference processing on the second voice feature to obtain a third voice feature; forming a feature vector by the first voice feature, the second voice feature and the third voice feature; and inputting the feature vector into a target voice recognition model. Illustratively, the first speech feature is a mel-frequency cepstral coefficient and is a static feature of speech, the second speech feature is a first-order difference value of the mel-frequency cepstral coefficient, and the third speech is also a second-order difference value of the mel-frequency cepstral coefficient, and the three features are combined into a feature vector to be used as an input of the target speech recognition model. The target recognition model comprises a coding part and a decoding part, wherein the coding part is illustratively a deep neural network, the state of each frame can be obtained through the neural network, a state network is constructed, and then in the decoding part, a Viterbi algorithm is used for searching a global optimal path in the state network to obtain a voice recognition result. The result may be a confidence that the target speech is present in the first speech instruction.
Step S202, responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction;
in step S201, the target speech is not recognized, which may be recognized for the first time or for the second time according to different embodiments. In this case, voiceprint information in the first voice instruction is acquired.
As can be understood, the acquiring the voiceprint information in the first voice instruction includes: and inputting the first voice command into a voiceprint extraction model to obtain the voiceprint information. Specifically, a first voice instruction of a user is subjected to framing processing to obtain a plurality of first voice instruction frames; extracting voice features of the plurality of first voice instruction frames to obtain first voice features; performing first-order difference processing on the located first voice feature to obtain a second voice feature; performing first-order difference processing on the second voice feature to obtain a third voice feature; forming a feature vector by the first voice feature, the second voice feature and the third voice feature; and inputting the characteristic vector into a voiceprint extraction model to obtain the voiceprint information. It is to be understood that the above-described process of obtaining the feature vector is the same as the process of obtaining the feature vector in step S201, and thus the two processes may share the processing procedure. After obtaining the feature vector of each frame, several feature vectors at preset positions in the feature vector may be input into the voiceprint extraction model, which is, for example, a deep neural network, and the voiceprint extraction model extracts a first feature vector of the several feature vectors, and uses the first feature vector to represent pronunciation features of a user who issues a first voice instruction.
It will be appreciated that the target speech recognition model and the voiceprint extraction model are stored in the speech recognition device 103 or in a memory device of the elevator 102 itself for performing the above-described target speech recognition step and voiceprint information extraction step.
Step S203, the living floor of the user is obtained according to the voiceprint information;
it can be understood that the voiceprint information and the living floor of the user are both registration information of the user.
The step S203 includes:
inquiring the registration information of the user according to the voiceprint information;
and acquiring the living floor of the user from the registration information.
In the embodiment of the present disclosure, the voiceprint information is associated with identity information of the user, and the identity information may include a name, a gender, an address, and the like of the user, where the address includes a floor where the user lives. This information is stored in the database as registration information and indexed by voiceprint information. In this step, the living floor of the user who issued the first voice command is acquired using the voiceprint information acquired in step S202 as index information.
It can be understood that, before the step S201, information registration is required to be performed in advance, when registering, a user sends out a voice, an elevator may perform voiceprint collection by a voice collection device, and receive information of name, gender, address, and the like of the user to generate registration information, and store the registration information in a storage device or a server of the elevator; or, the user registers information through a program operated on an intelligent terminal such as an intelligent mobile phone, and in the same way, the user sends voice, the program in the intelligent terminal performs voiceprint collection through a sound collection device of the intelligent terminal, the user can input information through the intelligent terminal, and the intelligent terminal generates registration information according to the voiceprint information and the information input by the user and sends the registration information to the server. The server may be the speech recognition device 103 in fig. 1, or other servers, which are not described in detail herein.
And step S204, controlling the elevator to run according to the current position of the user and the living floor of the user.
After the residential floor of the user is obtained, the operation of the elevator can be controlled.
Optionally, the step S204 includes:
step S401, responding to the situation that the user is outside the elevator, and acquiring the current floor of the user;
step S402, controlling the elevator to run to the current floor of the user;
and S403, responding to the user entering the elevator, and controlling the elevator to run according to the current floor of the user and the living floor of the user.
In this embodiment, the elevator may determine the position of the user through a sound collection device, and if the collection device that receives the first voice command is a sound collection device outside the elevator, the user is located outside the elevator, and similarly, if a sound collection device is provided on each floor, the position of the user, that is, the current floor of the user, may be determined according to the position of the sound collection device. After the current floor of the user is obtained, controlling the elevator to run to the current floor of the user so that the user can walk into the elevator, and if the current floor of the user and the current floor of the elevator are the same floor, directly controlling the elevator to open the elevator door; when a user enters the elevator, the user does not need to send out voice under the default condition, and the elevator can determine the target floor of the elevator according to the current floor of the user and the living floor of the user so as to control the operation of the elevator.
Optionally, the step S204 includes:
step S501, responding to the situation that a user is located in an elevator, and acquiring the current floor of the user;
and step S502, controlling the elevator to run according to the current floor of the user and the living floor of the user.
In this embodiment, the user is located in the elevator when sending the first voice command, and the position of the user is the current floor of the elevator at this time, and the target floor of the elevator can be directly judged according to the current floor of the elevator and the living floor of the user to control the operation of the elevator at this time.
Optionally, the controlling the elevator to run according to the current floor of the user and the residential floor of the user includes one or more of the following three conditions:
when the current floor of the user is the living floor of the user, controlling the elevator to run to one floor; alternatively, the first and second electrodes may be,
when the current floor of the user is one floor, controlling the elevator to run to the living floor of the user; alternatively, the first and second electrodes may be,
receiving a second voice instruction of the user when the current floor of the user is neither the living floor of the user nor a floor;
controlling operation of the elevator according to the floor indicated in the second voice command.
Wherein the second voice command is a voice command indicating a target floor received when the elevator cannot confirm the target floor. Illustratively, the second voice command is a voice command for responding to an elevator inquiry, such as an elevator playing voice when the elevator cannot confirm that the user wants to go to a floor or live on a floor: "ask you about which floor to go? ", the user then issues a second voice command: "remove 10 layers".
Setting the current floor of a user as M and the living floor of the user as N, if M is equal to N, indicating that the user gets out from home to take an elevator, defaulting the target floor to be one floor, and directly controlling the elevator to run to the one floor at the moment; if M is 1, the user comes back from other places, the user wants to go home, the target floor is N floors, and the elevator is controlled to run to the N floors; if M ≠ N and M ≠ 1, it indicates that the user is on another floor, and at this time, the user cannot judge whether to go to one floor or to go home, and needs to receive a second voice command of the user to indicate the running direction of the elevator. In this case, the target floor of the user can be queried by playing voice through the playing device, and then the target floor of the user can be judged according to the response voice of the user. Or, when the target floor of the user cannot be determined explicitly, the determination may be made by time, if the current time is morning, the user may want to go to work, and thus the target floor may default to one floor, and if the current time is evening, the user may want to go home, and thus the target floor may default to N floors. It is understood that any other suitable determination logic may be used to determine the target floor of the user without requiring the user to press a floor case or send an additional voice, which is not described herein.
It can be understood that the user can change the target floor of the elevator at any time by voice command during the operation of the elevator, for example, if the user takes the elevator from one floor to N floors, but the user suddenly wants to go back to one floor, the user can modify the target floor of the elevator to one floor by voice command, and the elevator can change the current operation state in the case of conforming to the operation logic of the elevator.
In one embodiment, to improve security, the voiceprint of the user may be verified before the target voice in the first voice command of the user is identified, where before the step S201, the method further includes:
recognizing voiceprint information of a first voice instruction of a user;
and responding to the fact that the voiceprint information is unregistered information, and sending first prompt information to the user.
Wherein the voiceprint information for identifying the first voice command may first extract the voiceprint information of the first voice command by using the method described in step S202, and then compare the extracted voiceprint information with the registered voiceprint information to identify whether the voiceprint information of the first voice command is the registered information; when the user is not a resident of the building where the elevator is located, the voiceprint information is unregistered information, and at the moment, first prompt information is sent to the user to prompt the user not to have authority to take the elevator, so that the unregistered user cannot enter the building, and the safety of the building is guaranteed. It will be appreciated that the prompt may be to prompt the user to contact the user to be visited, or the elevator may also receive the user's visit information, such as the room number or name of the user to be visited, after which the elevator sends a message informing the user that he has a visitor and the floor on which the visitor is located.
It can be understood that in the case of enhancing security, the target floor of the user may be set to be only one floor or the living floor thereof; under the condition of low safety level, besides the default judgment that one floor or the residential floor is the target floor of the user, the voice command of the user can be additionally received to change the target floor, and the details are not repeated herein.
The embodiment of the disclosure discloses an elevator control method, an elevator control device, electronic equipment and a computer-readable storage medium. The elevator control method comprises the following steps: identifying a target voice in a first voice instruction of a user; responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction; obtaining the living floor of the user according to the voiceprint information; and controlling the elevator to run according to the current position of the user and the living floor of the user. According to the method, the living floor of the user is judged through the voiceprint information, then the operation of the elevator is controlled by combining the current position of the user, and the technical problems that the elevator cannot operate and the safety is low when the operation of the elevator is controlled through a voice command in the prior art are solved.
In the above, although the steps in the above method embodiments are described in the above sequence, it should be clear to those skilled in the art that the steps in the embodiments of the present disclosure are not necessarily performed in the above sequence, and may also be performed in other sequences such as reverse, parallel, and cross, and further, on the basis of the above steps, other steps may also be added by those skilled in the art, and these obvious modifications or equivalents should also be included in the protection scope of the present disclosure, and are not described herein again.
Fig. 6 is a schematic structural diagram of an embodiment of an elevator control apparatus provided in an embodiment of the present disclosure, and as shown in fig. 6, the apparatus 600 includes: a target voice recognition module 601, a voiceprint information acquisition module 602, a residential floor acquisition module 603, and an elevator operation control module 604. Wherein the content of the first and second substances,
the target voice recognition module 601 is used for recognizing a target voice in a first voice instruction of a user;
a voiceprint information obtaining module 602, configured to, in response to that a target voice is not recognized from the first voice instruction, obtain voiceprint information in the first voice instruction;
a living floor obtaining module 603, configured to obtain a living floor of the user according to the voiceprint information;
an elevator operation control module 604, configured to control operation of the elevator according to the current location of the user and the living floor of the user.
Further, the target speech recognition module 601 is further configured to:
inputting the first voice instruction into a target voice recognition model;
when the confidence coefficient of the output result of the target voice recognition model is smaller than a preset confidence coefficient threshold value, sending a prompt voice to prompt the user to speak a first voice instruction again;
receiving a new first voice instruction input again by the user;
and inputting the new first voice command into a target voice recognition model to recognize the target voice in the new first voice command.
Further, the living floor obtaining module 603 is further configured to:
inquiring the registration information of the user according to the voiceprint information;
and acquiring the living floor of the user from the registration information.
Further, the elevator operation control module 604 is further configured to:
responding to the situation that the user is located outside the elevator, and acquiring the current floor of the user;
controlling the elevator to run to the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the living floor of the user in response to the user entering the elevator.
Further, the elevator operation control module 604 is further configured to:
responding to the situation that the user is located in the elevator, and acquiring the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the residential floor of the user.
Further, the elevator operation control module 604 is further configured to:
when the current floor of the user is the living floor of the user, controlling the elevator to run to one floor; alternatively, the first and second electrodes may be,
when the current floor of the user is one floor, controlling the elevator to run to the living floor of the user; alternatively, the first and second electrodes may be,
receiving a second voice instruction of the user when the current floor of the user is neither the living floor of the user nor a floor;
controlling operation of the elevator according to the floor indicated in the second voice command.
Further, the elevator control apparatus 600 further includes:
the prompt message sending module is used for identifying the voiceprint message of the first voice command of the user; and responding to the fact that the voiceprint information is unregistered information, and sending first prompt information to the user.
Further, the elevator operation control module 604 is further configured to:
in response to identifying a target voice from the first voice command, controlling the elevator to operate according to the floor indicated in the target voice.
The apparatus shown in fig. 6 can perform the method of the embodiment shown in fig. 2-5, and the detailed description of this embodiment can refer to the related description of the embodiment shown in fig. 2-5. The implementation process and technical effect of the technical solution refer to the descriptions in the embodiments shown in fig. 2 to fig. 5, and are not described herein again.
Referring now to FIG. 7, shown is a schematic diagram of an electronic device 700 suitable for use in implementing embodiments of the present disclosure. The terminal device in the embodiments of the present disclosure may include, but is not limited to, a mobile terminal such as a mobile phone, a notebook computer, a digital broadcast receiver, a PDA (personal digital assistant), a PAD (tablet computer), a PMP (portable multimedia player), a vehicle terminal (e.g., a car navigation terminal), and the like, and a stationary terminal such as a digital TV, a desktop computer, and the like. The electronic device shown in fig. 7 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present disclosure.
As shown in fig. 7, electronic device 700 may include a processing means (e.g., central processing unit, graphics processor, etc.) 701 that may perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)702 or a program loaded from storage 708 into a Random Access Memory (RAM) 703. In the RAM 703, various programs and data necessary for the operation of the electronic apparatus 700 are also stored. The processing device 701, the ROM 702, and the RAM 703 are connected to each other by a bus 704. An input/output (I/O) interface 705 is also connected to bus 704.
Generally, the following devices may be connected to the I/O interface 705: input devices 706 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 707 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 708 including, for example, magnetic tape, hard disk, etc.; and a communication device 709. The communication means 709 may allow the electronic device 700 to communicate wirelessly or by wire with other devices to exchange data. While fig. 7 illustrates an electronic device 700 having various means, it is to be understood that not all illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided.
In particular, according to an embodiment of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program carried on a non-transitory computer readable medium, the computer program containing program code for performing the method illustrated by the flow chart. In such embodiments, the computer program may be downloaded and installed from a network via the communication means 709, or may be installed from the storage means 708, or may be installed from the ROM 702. The computer program, when executed by the processing device 701, performs the above-described functions defined in the methods of the embodiments of the present disclosure.
It should be noted that the computer readable medium in the present disclosure can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In contrast, in the present disclosure, a computer readable signal medium may comprise a propagated data signal with computer readable program code embodied therein, either in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, optical cables, RF (radio frequency), etc., or any suitable combination of the foregoing.
In some embodiments, the clients, servers may communicate using any currently known or future developed network protocol, such as HTTP (HyperText transfer protocol), and may be interconnected with any form or medium of digital data communication (e.g., a communications network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the Internet (e.g., the Internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed network.
The computer readable medium may be embodied in the electronic device; or may exist separately without being assembled into the electronic device.
The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: identifying a target voice in a first voice instruction of a user; responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction; obtaining the living floor of the user according to the voiceprint information; and controlling the elevator to run according to the current position of the user and the living floor of the user.
Computer program code for carrying out operations for the present disclosure may be written in any combination of one or more programming languages, including but not limited to an object oriented programming language such as Java, Smalltalk, C + +, and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in the embodiments of the present disclosure may be implemented by software or hardware. Where the name of an element does not in some cases constitute a limitation on the element itself.
The functions described herein above may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), systems on a chip (SOCs), Complex Programmable Logic Devices (CPLDs), and the like.
In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
The foregoing description is only exemplary of the preferred embodiments of the disclosure and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the disclosure herein is not limited to the particular combination of features described above, but also encompasses other embodiments in which any combination of the features described above or their equivalents does not depart from the spirit of the disclosure. For example, the above features and (but not limited to) the features disclosed in this disclosure having similar functions are replaced with each other to form the technical solution.

Claims (11)

1. An elevator control method, comprising:
identifying a target voice in a first voice instruction of a user;
responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction;
obtaining the living floor of the user according to the voiceprint information;
and controlling the elevator to run according to the current position of the user and the living floor of the user.
2. The elevator control method of claim 1, wherein the identifying the target voice in the user's first voice command comprises:
inputting the first voice instruction into a target voice recognition model;
when the confidence coefficient of the output result of the target voice recognition model is smaller than a preset confidence coefficient threshold value, sending a prompt voice to prompt the user to speak a first voice instruction again;
receiving a new first voice instruction input again by the user;
and inputting the new first voice command into a target voice recognition model to recognize the target voice in the new first voice command.
3. The elevator control method of claim 1, wherein the obtaining resident floor information of the user according to the voiceprint information comprises:
inquiring the registration information of the user according to the voiceprint information;
and acquiring the living floor of the user from the registration information.
4. The elevator control method of claim 1, wherein said controlling the elevator operation based on the user's current location and the user's residential floor comprises:
responding to the situation that the user is located outside the elevator, and acquiring the current floor of the user;
controlling the elevator to run to the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the living floor of the user in response to the user entering the elevator.
5. The elevator control method of claim 1, wherein said controlling the elevator operation based on the user's current location and the user's residential floor comprises:
responding to the situation that the user is located in the elevator, and acquiring the current floor of the user;
and controlling the elevator to run according to the current floor of the user and the residential floor of the user.
6. The elevator control method of any one of claims 4 or 5, wherein the controlling the elevator operation according to the current floor of the user and the residential floor of the user comprises:
when the current floor of the user is the living floor of the user, controlling the elevator to run to one floor; alternatively, the first and second electrodes may be,
when the current floor of the user is one floor, controlling the elevator to run to the living floor of the user; alternatively, the first and second electrodes may be,
receiving a second voice instruction of the user when the current floor of the user is neither the living floor of the user nor a floor;
controlling operation of the elevator according to the floor indicated in the second voice command.
7. The elevator control method of claim 1, wherein prior to identifying the target voice in the first voice command of the user, further comprising:
recognizing voiceprint information of a first voice instruction of a user;
and responding to the fact that the voiceprint information is unregistered information, and sending first prompt information to the user.
8. The elevator control method according to claim 1 or 7, wherein after the recognizing the target voice in the first voice command of the user, further comprising:
in response to identifying a target voice from the first voice command, controlling the elevator to operate according to the floor indicated in the target voice.
9. An elevator control apparatus, comprising:
the target voice recognition module is used for recognizing target voice in a first voice instruction of a user;
the voiceprint information acquisition module is used for responding to that target voice is not recognized from the first voice instruction, and acquiring voiceprint information in the first voice instruction;
the living floor acquisition module is used for acquiring the living floor of the user according to the voiceprint information;
and the elevator operation control module is used for controlling the elevator to operate according to the current position of the user and the living floor of the user.
10. An electronic device, comprising:
a memory for storing computer readable instructions; and
a processor for executing the computer readable instructions such that the processor when executed implements the elevator control method of any of claims 1-8.
11. A non-transitory computer-readable storage medium storing computer-readable instructions that, when executed by a computer, cause the computer to perform the elevator control method of any of claims 1-8.
CN202010137645.5A 2020-03-02 2020-03-02 Elevator control method, elevator control device, electronic equipment and computer-readable storage medium Pending CN111348499A (en)

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Application publication date: 20200630