CN111341046A - Emergency alarm notification processing method and device, computer equipment and medium - Google Patents
Emergency alarm notification processing method and device, computer equipment and medium Download PDFInfo
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- CN111341046A CN111341046A CN202010079660.9A CN202010079660A CN111341046A CN 111341046 A CN111341046 A CN 111341046A CN 202010079660 A CN202010079660 A CN 202010079660A CN 111341046 A CN111341046 A CN 111341046A
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
- G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/18—Status alarms
- G08B21/24—Reminder alarms, e.g. anti-loss alarms
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B3/00—Audible signalling systems; Audible personal calling systems
- G08B3/10—Audible signalling systems; Audible personal calling systems using electric transmission; using electromagnetic transmission
Abstract
The application relates to a method and a device for processing an emergency alarm notification, computer equipment and a medium, wherein the method comprises the following steps: when an emergency alarm exists, the alarm source reports the alarm and the alarm information is uploaded; the alarm module judges whether an unremoved alarm exists; and when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm. The invention has two alarm modes when the emergency occurs, can alarm and remind in time, is convenient for users to use, and has simple realization and high reliability.
Description
Technical Field
The present application relates to the field of emergency scheduling technologies, and in particular, to a method and an apparatus for processing an emergency alert notification, a computer device, and a readable storage medium.
Background
In dispatch systems, telephony is a commonly used and indispensable operation. And (4) the user calls the dispatching desk, the dispatcher picks up the telephone and answers the telephone, and the call is normally carried out. However, there are also scenarios where user a dials an emergency number to queue up, the dispatcher is busy or out of position, when an emergency has occurred, how can the dispatcher be informed of the situation? At this time, an alarm is required.
In the prior art, the alarm mode generated when an emergency occurs is single, and sometimes alarm reminding cannot be timely performed.
Therefore, the prior art is in need of improvement.
Disclosure of Invention
The invention provides an emergency alarm notification processing method and device, computer equipment and a readable storage medium aiming at solving the technical problems that the alarm mode generated when an emergency occurs is single and sometimes the alarm cannot be timely warned.
The technical scheme of the invention is as follows:
an emergency alert notification processing method, wherein the method comprises:
when an emergency alarm exists, the alarm source reports the alarm and the alarm information is uploaded;
the alarm module judges whether an unremoved alarm exists;
and when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
The emergency alarm notification processing method, wherein the step of judging whether the unremoved alarm exists by the alarm module further comprises:
when the alarm which is not eliminated exists, loading the alarm which is not processed;
comparing the unprocessed alarm with the undeleted alarm;
and processing alarm and broadcasting the comparison result.
The emergency alarm notification processing method comprises the following steps that the alarm notification is connected with external equipment and alarms through an audible and visual alarm and/or a sound voice broadcast, and the steps comprise:
the alarm notification connection external device provides two alarm modes: firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call.
The emergency alarm notification processing method, wherein when there is an emergency alarm, the alarm source reports the alarm, and the step of uploading the alarm information includes:
receiving a state quantity to identify the generation and elimination of the alarm, and performing corresponding processing through the state quantity;
and processing the alarm reported by the external alarm source and the internal alarm source, reporting the alarm and uploading alarm information.
The emergency alarm notification processing method comprises the following steps that the alarm sources comprise door switches, equipment disconnection, and multi-type content alarms with some technical indexes exceeding standards;
the audible and visual alarm gives an alarm: the emergency plan management system is connected to a cloud scheduling system host through an alarm box, so that visual and auditory management of the emergency plan is realized; when a registered user in the system is connected to the dispatching center through an emergency call, the audible and visual alarm gives out an emergency alarm sound, and the alarm lamp continuously flickers until a dispatcher receives the alarm and stops.
The emergency warning notification processing method comprises the following steps that: when an emergency call occurs, acquiring an audio file from a server disk according to a path set in a program; and invoking the self-contained audio class of Windows, and carrying out voice broadcast on the content of the audio file through external sound equipment.
An emergency alert notification processing apparatus, wherein the apparatus comprises:
the alarm generation and uploading module is used for reporting an alarm by an alarm source when an emergency alarm exists and uploading alarm information;
the judging module is used for controlling the alarming module to judge whether the unremoved alarm exists or not;
and the alarm module is used for processing and broadcasting the alarm when the alarm which is not eliminated exists, and the alarm informs the external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
The emergency alert notification processing apparatus further includes:
the loading module is used for loading the alarm which is not processed when judging that the alarm which is not eliminated exists;
the comparison module is used for comparing the unprocessed alarm with the undeleted alarm; and processing alarm and broadcasting the comparison result.
A computer device comprising a memory storing a computer program and a processor, wherein the processor implements the steps of any of the emergency alert notification processing methods when executing the computer program.
A computer readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of any of the emergency alert notification processing methods.
Compared with the prior art, the embodiment of the invention has the following advantages:
the invention provides an emergency alarm notification processing method and device, computer equipment and a readable storage medium. Firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call; the invention can alarm and remind in time, is convenient for users to use, and has simple realization and high reliability.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments described in the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a flowchart illustrating an emergency alert notification processing method according to embodiment 1 of the present invention.
Fig. 2 is a schematic diagram of a flow of generating an alert notification when an emergency occurs in an emergency alert notification processing method according to embodiment 2 of the present invention.
Fig. 3 is a schematic structural diagram of an emergency alert notification processing apparatus according to an embodiment of the present invention.
Fig. 4 is an internal structural diagram of a computer device in an embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The inventor has found that in the prior art, in the dispatch system, the call is a commonly used and indispensable operation. And (4) the user calls the dispatching desk, the dispatcher picks up the telephone and answers the telephone, and the call is normally carried out. However, there are also scenarios where user a dials an emergency number to queue up, the dispatcher is busy or out of position, when an emergency has occurred, how can the dispatcher be informed of the situation? At this time, an alarm is required. The technical problems that the alarm mode generated when an emergency occurs is single and the alarm cannot be timely given in the prior art are solved.
In order to solve the above problems, in the embodiment of the present invention, when there is an emergency alarm, the alarm source reports the alarm and the alarm information is uploaded; the alarm module judges whether an unremoved alarm exists; and when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
Various non-limiting embodiments of the present invention are described in detail below with reference to the accompanying drawings.
Referring to fig. 1, fig. 1 shows a method for processing an emergency alert notification according to an embodiment of the present invention, where the method includes the following steps:
step S1, when there is an emergency alarm, the alarm source reports the alarm and the alarm information is uploaded;
in the embodiment of the invention, a state quantity is received to identify the generation and elimination of the alarm, and corresponding processing is carried out through the state quantity; for example, a user a dials an emergency number to queue, a dispatcher is busy or not at the position, an emergency alarm source is generated when an emergency occurs, when an emergency alarm exists, the alarm reported by an external alarm source and an internal alarm source is processed, the alarm is reported, and alarm information is uploaded.
In the embodiment of the invention, the alarm source comprises the switch of a door, the disconnection of equipment and the overproof multi-type content alarm of some technical indexes;
step S2, the alarm module judges whether there is an unremoved alarm;
in the embodiment of the invention, when the alarm module receives the emergency alarm source, the alarm module judges whether the unremoved alarm exists.
In the embodiment of the invention, when the alarm which is not eliminated exists, the alarm which is not processed is loaded;
comparing the alarm which is not processed with the alarm which is not eliminated, namely eliminating the alarm of the alarm item which is processed, and broadcasting the alarm which is not processed and does not eliminate the alarm signal so as to be convenient for broadcasting in time.
And step S3, when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
In the embodiment of the invention, the alarm notification is connected with the external equipment and alarms through the audible and visual alarm and/or the sound voice broadcast.
In the embodiment of the invention, the alarm notification is connected with the external equipment to provide two alarm modes: firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call.
In the invention, the audible and visual alarm gives an alarm: the emergency plan management system is connected to a cloud scheduling system host through an alarm box, so that visual and auditory management of the emergency plan is realized; when a registered user in the system is connected to the dispatching center through an emergency call, the audible and visual alarm gives out an emergency alarm sound, and the alarm lamp continuously flickers until a dispatcher receives the alarm and stops.
In the invention, the sound voice broadcasting alarm: when an emergency call occurs, acquiring an audio file from a server disk according to a path set in a program; and invoking the self-contained audio class of Windows, and carrying out voice broadcast on the content of the audio file through external sound equipment.
In another embodiment, as shown in fig. 2, this embodiment 2 provides an emergency alert notification processing method. As shown in fig. 2, the emergency alert notification processing method according to embodiment 2 specifically includes the following steps:
in the embodiment of the invention, the alarm source can be various types of contents, and the opening and closing of a door, the disconnection of equipment, the exceeding of some technical indexes and the like can be used as alarms.
in the embodiment of the invention, the main basic requirements of the alarm module are to process the alarms reported by external and internal alarm sources, broadcast the alarms to the outside, and add a behavior management module to perform related operations after receiving the broadcast, thereby realizing the linkage of the alarms and the behaviors.
The alarm module of the invention highly summarizes the alarm reported by the alarm source, namely highly (highly) summarizes the alarm level according to the emergency, receives a state quantity (for example, 1 represents the generation of the alarm, and 0 represents the elimination of the alarm) to identify the generation and elimination of the alarm, and performs corresponding processing through the state quantity. For example, a user a dials an emergency number to queue, a dispatcher is busy or not at the position, an emergency alarm source is generated when an emergency occurs, when an emergency alarm exists, the alarm reported by an external alarm source and an internal alarm source is processed, the alarm is reported, and alarm information is uploaded.
Step 15, judging whether an unremoved alarm exists, if not, entering step 18, and if so, entering step S16;
and step 23, ending.
In the embodiment of the invention, the behavior related to the alarm is a set of a series of discrete behaviors, different behaviors can be customized corresponding to different alarms, for example, a user A dials an emergency number to queue, 120 is an emergency alarm behavior with priority processing, and an alarm module is mainly responsible for processing linkage of the alarm and the behavior.
The description of the alarm method of the invention: in specific implementation, the alarm module can be mainly associated with the following two layers: the external layer is connected with the warning source, the access layer packages the warning of the warning source, and the warning module is responsible for processing the linkage of the warning layer and the behavior layer. After the alarm module broadcasts the alarm, the behavior is not directly related, but a behavior management module can be set to receive the alarm broadcasted by the alarm module and manage the specific behavior. The alarm generation and elimination alarm modules are processed. By adding the alarm types, different alarm requirements can be flexibly met, and behaviors can be correspondingly formulated.
In the embodiment of the invention, the acousto-optic alarm is realized as follows: the equipment is connected to a cloud scheduling system host through an alarm box, and visual and auditory management of emergency plans can be achieved. When registered users (WIFI telephones, voice telephones and video telephones) in the system are connected to the dispatching center through emergency calls (SOS and the like), the audible and visual alarm can give out emergency alarm sound at the moment, and the alarm lamp can continuously flash until a dispatcher receives an alarm and stops.
In the embodiment of the invention, the external sound equipment is realized as follows: sound is a simplified daily word, which is the abbreviation of sound system. I.e. a whole set of devices capable of reproducing and playing audio signals. Namely the sound used in daily life. When an emergency call occurs, the method acquires an audio file (supporting mp3, wav and the like) from a server disk according to a path set in a program. And invoking the self-contained audio class of Windows, and carrying out voice broadcast on the content of the audio file through external sound equipment.
Therefore, the invention provides an emergency alarm notification processing method, and the invention has two alarm modes including two alarm means when the emergency occurs. Firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call; the invention can alarm and remind in time, is convenient for users to use, and has simple realization and high reliability.
In one embodiment, the present invention provides an emergency alert notification processing apparatus, as shown in fig. 3, the apparatus including:
an alarm generation and uploading module 41, which uses an alarm source to report an alarm when there is an emergency alarm, and uploads alarm information;
a judging module 42, configured to control the alarm module to judge whether there is an unremoved alarm;
and the alarm module 43 is used for processing and broadcasting the alarm when the alarm which is not eliminated exists, and informing the external equipment of alarm through an audible and visual alarm and/or audible voice broadcasting alarm.
The loading module 44 is used for loading the alarm which is not processed when judging that the alarm which is not eliminated exists;
a comparison module 45, configured to compare the unprocessed alarm with the undeleted alarm; processing alarm and broadcasting the comparison result; as described above.
In one embodiment, the present invention provides a computer device, which may be a terminal, having an internal structure as shown in fig. 4. The computer device includes a processor, a memory, a network interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a method of generating a natural language model. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
Those skilled in the art will appreciate that the illustration in fig. 4 is merely a block diagram of a portion of the structure associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
The embodiment of the invention provides computer equipment, which comprises a memory and a processor, wherein the memory stores a computer program, and the processor executes the computer program to realize the following steps:
when an emergency alarm exists, the alarm source reports the alarm and the alarm information is uploaded;
the alarm module judges whether an unremoved alarm exists;
and when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
Wherein, the step of the alarm module judging whether there is an unremoved alarm further comprises:
when the alarm which is not eliminated exists, loading the alarm which is not processed;
comparing the unprocessed alarm with the undeleted alarm;
processing alarm and broadcasting the comparison result; as described above.
In summary, compared with the prior art, the embodiment of the invention has the following advantages:
the invention provides a processing method and a device for an emergency alarm notification, computer equipment and a readable storage medium, and provides the processing method and the device for the emergency alarm notification, the computer equipment and the readable storage medium. Firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call; the invention can alarm and remind in time, is convenient for users to use, and has simple realization and high reliability.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A method for handling emergency alert notifications, the method comprising:
when an emergency alarm exists, the alarm source reports the alarm and the alarm information is uploaded;
the alarm module judges whether an unremoved alarm exists;
and when the alarm which is not eliminated exists, the alarm is processed and broadcasted, and the alarm informs the connected external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
2. The emergency alert notification processing method of claim 1, wherein the step of the alert module determining whether there are any unapproved alerts further comprises:
when the alarm which is not eliminated exists, loading the alarm which is not processed;
comparing the unprocessed alarm with the undeleted alarm;
and processing alarm and broadcasting the comparison result.
3. The emergency alert notification processing method according to claim 1, wherein the step of connecting the alert notification to an external device for alarming by an audible and visual alarm and/or audible voice broadcasting includes:
the alarm notification connection external device provides two alarm modes: firstly, the audible and visual alarm gives out alarm sound and controls the lamp to be on to prompt that the call is an emergency call; secondly, the dispatching server is provided with a sound box, and a section of alarming voice is directly called to prompt an emergency call.
4. The method of claim 1, wherein the step of reporting the alarm by the alarm source when the emergency alarm occurs comprises:
receiving a state quantity to identify the generation and elimination of the alarm, and performing corresponding processing through the state quantity;
and processing the alarm reported by the external alarm source and the internal alarm source, reporting the alarm and uploading alarm information.
5. The emergency alert notification processing method according to claim 1, wherein the alert sources include a door switch, a disconnection of an equipment, a multi-type content alert of which some technical indicators are out of standard;
the audible and visual alarm gives an alarm: the emergency plan management system is connected to a cloud scheduling system host through an alarm box, so that visual and auditory management of the emergency plan is realized; when a registered user in the system is connected to the dispatching center through an emergency call, the audible and visual alarm gives out an emergency alarm sound, and the alarm lamp continuously flickers until a dispatcher receives the alarm and stops.
6. The emergency alert notification processing method according to claim 1, wherein the audio voice broadcast alarm: when an emergency call occurs, acquiring an audio file from a server disk according to a path set in a program; and invoking the self-contained audio class of Windows, and carrying out voice broadcast on the content of the audio file through external sound equipment.
7. An emergency alert notification processing apparatus, comprising:
the alarm generation and uploading module is used for reporting an alarm by an alarm source when an emergency alarm exists and uploading alarm information;
the judging module is used for controlling the alarming module to judge whether the unremoved alarm exists or not;
and the alarm module is used for processing and broadcasting the alarm when the alarm which is not eliminated exists, and the alarm informs the external equipment to alarm through an audible and visual alarm and/or a sound voice broadcast alarm.
8. The emergency alert notification processing apparatus of claim 7, further comprising:
the loading module is used for loading the alarm which is not processed when judging that the alarm which is not eliminated exists;
the comparison module is used for comparing the unprocessed alarm with the undeleted alarm; and processing alarm and broadcasting the comparison result.
9. A computer device comprising a memory and a processor, the memory storing a computer program, wherein the processor when executing the computer program implements the steps of the emergency alert notification processing method of any of claims 1 to 6.
10. A computer-readable storage medium having a computer program stored thereon, wherein the computer program, when being executed by a processor, implements the steps of the emergency alert notification processing method according to any one of claims 1 to 6.
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| CN202010079660.9A CN111341046A (en) | 2020-02-04 | 2020-02-04 | Emergency alarm notification processing method and device, computer equipment and medium |
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| CN202010079660.9A CN111341046A (en) | 2020-02-04 | 2020-02-04 | Emergency alarm notification processing method and device, computer equipment and medium |
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