CN111326008A - Intelligent travel riding-assisting service system and method - Google Patents

Intelligent travel riding-assisting service system and method Download PDF

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Publication number
CN111326008A
CN111326008A CN202010068210.XA CN202010068210A CN111326008A CN 111326008 A CN111326008 A CN 111326008A CN 202010068210 A CN202010068210 A CN 202010068210A CN 111326008 A CN111326008 A CN 111326008A
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information
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travel
vehicle
riding
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CN111326008B (en
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陈建明
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    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/123—Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services

Abstract

The invention discloses an intelligent travel riding-assisting service system and method, wherein the system comprises: the system comprises information acquisition equipment, an intelligent travel riding assisting service platform, receiving equipment and reminding equipment; the method comprises the steps that information acquisition equipment acquires travel request information of a target client and sends the travel request information to an intelligent travel riding-assisting service platform; the intelligent travel riding assisting service platform determines a target vehicle according to travel request information and vehicle running information, and generates a riding information code and a travel riding assisting service task according to the target vehicle and the travel request information; the receiving equipment determines a target travel riding-assisting service task according to the riding information code; the reminding device carries out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task, so that the travel riding-assisting service task can be issued to the target vehicle through the riding information code, and the reminding device on the target vehicle carries out getting-on and getting-off reminding on a user according to the travel riding-assisting service task.

Description

Intelligent travel riding-assisting service system and method
Technical Field
The invention relates to the field of intelligent transportation, in particular to an intelligent travel riding-assisting service system and method.
Background
At present, a user mainly obtains travel navigation services through travel navigation software and a public transportation system platform. However, although public information is provided for the travel navigation software and the public transportation system platform in the prior art, the systems operate independently, and due to the fact that heterogeneous systems do not have an information consensus basis, information exchange is difficult, and therefore a user is inconvenient to use the travel navigation software and the public transportation system platform for travel, and various problems exist, for example: 1. the user must actively inquire through travel navigation software, and the operation is complicated; 2. when the user uses the get-off reminding function, the travel navigation software is required to be kept in a working state, and the software working cost exists; 3. the travel navigation software carries out positioning according to the position information of the user, when the user is positioned in an information blind area such as a subway, the user cannot be effectively tracked, and information service interruption can occur; 4. due to the fact that heterogeneous systems do not have the basis of information consensus between the travel navigation software and the public transport system platform, real-time information of the public transport vehicles and information of passengers on the vehicles cannot be effectively transmitted, and therefore existing intelligent travel navigation is not comprehensive in service, and the service is difficult to achieve; 6. the intelligent travel service platform mainly provides riding and route information services, and does not establish travel riding-assisting tasks and real-time travel records in the journey, so that the intelligent travel system is not an active service behavior and cannot effectively solve the requirement that pedestrians are continuously transferred to take assistance; 7. the bus is not provided with a bus end, the existing bus information receiving equipment is only used for one-way charging, the bus code is only used as a payment code, and the associated behaviors of a bus rider and a bus are not recorded and associated, so that the real-time information of the bus cannot be effectively combined and associated into a trip task, and the information depends on the trip position; 8. the existing intelligent travel system only provides an active request behavior of a trip person, so that a client must be started to track and record position information to provide get-off reminding, and the trip person does not have a service of passively receiving riding reminding information after customizing a travel task; 9. the conventional intelligent travel system cannot be configured in a combined mode and finish a travel task list, mainly does not combine vehicle real-time information, cannot effectively record in-transit information if position information response of pedestrians is not obtained, and cannot actively provide riding assistance service; 10. the environment is complex in the riding process, general reminding information service is adopted, a traveling person has difficulty in sensing, reminding information cannot be effectively acquired, a reminding information acquiring mode after awakening in a calling mode is not provided, and a measure for acquiring the reminding information provided by a vehicle is not provided. Therefore, how to construct an information exchange consensus system of the bus, the traveler and the intelligent travel-assisting platform to provide travel service for the user is a technical problem to be solved urgently.
The above is only for the purpose of assisting understanding of the technical aspects of the present invention, and does not represent an admission that the above is prior art.
Disclosure of Invention
The invention mainly aims to provide an intelligent travel riding-assisting service system and method, and aims to solve the technical problem that how to combine travel navigation software and a bus system to provide travel service for a user in the prior art is urgent to solve.
In order to achieve the above object, the present invention provides an intelligent travel service system, including: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle;
the information acquisition equipment is used for acquiring travel request information of a target client and sending the travel request information to the intelligent travel riding-assisting service platform;
the intelligent travel riding assisting service platform is used for acquiring vehicle operation information and determining a target vehicle according to the travel request information and the vehicle operation information;
the intelligent travel riding-assisting service platform is further used for acquiring vehicle information of a target vehicle and generating a riding information code and a travel riding-assisting service task according to the vehicle information and the travel request information;
the receiving equipment is used for acquiring the riding information code and determining a target travel riding-assisting service task according to the riding information code;
the reminding device is used for acquiring the vehicle position information of the target vehicle and carrying out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task.
Preferably, the travel request information includes: identity identification information, line request information and reminding request information;
the intelligent travel riding-assisting service platform is further used for determining a target client according to the identity identification information and judging whether the target client sets a target travel route according to the route request information;
the intelligent travel riding-assisting service platform is further used for sending the vehicle running information to the target client when the target client does not set a target travel route, so that the target client determines the target travel route according to the vehicle running information and feeds back the target travel route;
the intelligent travel riding-assisting service platform is further used for determining a target vehicle according to the target travel route and the vehicle running information.
Preferably, the reminding device is further configured to obtain vehicle position information of a target vehicle, and determine whether the target client arrives at a destination according to the vehicle position information and the travel service task;
the reminding device is also used for sending preset reminding information to the target client when the target client arrives at the destination, and detecting whether the target client receives the preset reminding information;
the reminding device is further used for acquiring user position information of the target client on the target vehicle when the target client does not receive the preset reminding information, determining a target reminding strategy according to the user position information, and reminding the target client of getting on or off the vehicle according to the target reminding strategy.
Preferably, the intelligent travel assistant service system further comprises a verification device;
the verification equipment is further used for acquiring current position information of a target user side and judging whether the target user side is on the target vehicle or not according to the current position information and the vehicle position information of the target vehicle;
the verification device is further used for sending preset alarm information to the target client when the target client is not located on the target vehicle.
Preferably, the intelligent travel riding assisting service platform is further configured to generate a waiting service task according to the travel request information, and send the waiting service task to the reminding device;
and the reminding device is used for generating reminding information according to the waiting service task so that the target vehicle can judge whether waiting for passengers needs to be stopped according to the reminding information.
Further, to achieve the above object, the present invention further provides an intelligent travel service method, which is applied to an intelligent travel service system, and the system includes: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle; the method comprises the following steps:
the information acquisition equipment acquires travel request information of a target client and sends the travel request information to the intelligent travel riding-assisting service platform;
the intelligent travel riding assisting service platform acquires vehicle operation information and determines a target vehicle according to the travel request information and the vehicle operation information;
the intelligent travel riding assisting service platform acquires vehicle information of a target vehicle, and generates a riding information code and a travel riding assisting service task according to the vehicle information and the travel request information;
the intelligent travel riding assisting service platform establishes a corresponding relation between the riding information code and the travel riding assisting service task, and sends the riding information code to the target client;
the receiving equipment acquires the riding information code and determines a target travel riding assisting service task according to the riding information code;
the reminding device acquires the vehicle position information of the target vehicle and carries out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task.
Preferably, the travel request information includes: identity identification information, line request information and reminding request information;
the intelligent travel riding assisting service platform determines a target vehicle and a travel riding assisting service task according to the travel request information and the vehicle operation information, and sends the travel riding assisting service task to a reminding device of the target vehicle, and the intelligent travel riding assisting service platform specifically comprises the following steps:
the intelligent travel riding-assisting service platform determines a target client according to the identity identification information and judges whether the target client sets a target travel route according to the route request information;
when the target client side is not provided with a target travel route, the intelligent travel riding assisting service platform sends the vehicle running information to the target client side, so that the target client side determines a target travel route according to the vehicle running information and feeds back the target travel route;
and the intelligent travel riding assisting service platform determines a target vehicle according to the target travel route and the vehicle running information.
Preferably, the reminding device obtains vehicle position information of the target vehicle, and performs getting-on/off reminding according to the vehicle position information and the target travel riding-assisting service task, and specifically includes:
the reminding device acquires vehicle position information of a target vehicle and judges whether the target client side reaches a destination or not according to the vehicle position information and the travel riding assisting service task;
when the target client reaches the destination, the reminding device sends preset reminding information to the target client and detects whether the target client receives the preset reminding information;
and when the target client side does not receive the preset reminding information, the reminding equipment acquires the user position information of the target client side on the target vehicle, determines a target reminding strategy according to the user position information, and carries out getting-on and getting-off reminding on the target client side according to the target reminding strategy.
Preferably, before the step of obtaining the vehicle position information of the target vehicle and reminding getting on or off the vehicle according to the vehicle position information and the target travel assistant service task, the reminding device further includes:
the reminding device acquires current position information of a target client and judges whether the target client is on the target vehicle or not according to the current position information and the vehicle position information of the target vehicle;
and when the target client is not on the target vehicle, the reminding device sends preset warning information to the target client.
Preferably, after the step of obtaining the vehicle operation information and determining the target vehicle according to the trip request information and the vehicle operation information, the method further includes:
the intelligent travel riding assisting service platform generates a waiting service task according to the travel request information and sends the waiting service task to the reminding device;
and the reminding equipment generates reminding information according to the waiting service task so that the target vehicle judges whether waiting for passengers needs to be stopped or not according to the reminding information.
In the invention, the information acquisition equipment acquires the travel request information of a target client and sends the travel request information to the intelligent travel riding-assistant service platform, the intelligent travel riding-assistant service platform acquires the vehicle running information, and determining a target vehicle according to the travel request information and the vehicle operation information, the intelligent travel assistant service platform obtaining vehicle information of the target vehicle, generating a riding information code and a travel service-assisting task according to the vehicle information and the travel request information, acquiring the riding information code by the receiving equipment, and determines a target travel riding-assisting service task according to the riding information code, the reminding device acquires the vehicle position information of the target vehicle, reminding getting on or off the vehicle according to the vehicle position information and the target travel riding-assisting service task; therefore, the travel riding assisting service task can be issued to the target vehicle through the riding information code, and the vehicle position information of the target vehicle is obtained, so that the reminding device on the target vehicle can remind a user of getting on or off the vehicle through the vehicle position information and the travel riding assisting service task.
Drawings
Fig. 1 is a block diagram illustrating a first embodiment of an intelligent travel-assisting service system according to the present invention;
FIG. 2 is a block diagram of a second embodiment of the intelligent travel-assisting service system of the present invention;
FIG. 3 is a block diagram of a third embodiment of the intelligent travel-assisting service system of the present invention;
FIG. 4 is a schematic flow chart illustrating a first embodiment of the intelligent travel-assisting service method according to the present invention;
FIG. 5 is a schematic flow chart illustrating a second embodiment of the intelligent travel-assisting service method according to the present invention;
fig. 6 is a flowchart illustrating a third embodiment of the intelligent travel-assisting service method according to the present invention.
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Referring to fig. 1, fig. 1 is a block diagram illustrating a first embodiment of an intelligent travel-assisting service system according to the present invention. The intelligent travel riding-assisting service system comprises: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle.
The information obtaining device 10 is configured to obtain travel request information of a target client, and send the travel request information to the intelligent travel riding assisting service platform.
The information acquiring apparatus 10 may be an electronic apparatus such as a mobile phone and a computer, which has a man-machine interaction function and a network connection function. The information acquisition device can acquire the trip request information input by the user through software installed in the information acquisition device, and can also directly acquire the trip request information of the client through functions such as voice recognition and the like. The travel request information may be identification information, route request information, reminding request information, and the like. In practical application, the identification information may be an identification token, an information encryption key, an encryption algorithm, a callback function, an identification tag, and the like, the route request information may be a travel destination, a travel mode, and the like input by the client, and the reminding request information may be information set by the client whether a reminding service is required or not.
It should be understood that the information obtaining device 10 may send the travel request information to the intelligent travel riding assisting service platform through network transmission methods such as 5G, internet of things, internet of vehicles and the like.
The intelligent travel riding assisting service platform 20 is configured to obtain vehicle operation information, and determine a target vehicle according to the travel request information and the vehicle operation information.
It should be noted that the vehicle operation information may be information such as a vehicle position, a vehicle speed, vehicle carrier information, and estimated arrival time of the vehicle at each station of each public vehicle in the public transportation system, and the intelligent travel assistant service platform may acquire the vehicle operation information by acquiring data in the public transportation and network appointment system, or may configure a vehicle end of the intelligent travel assistant in the vehicle.
It can be understood that the intelligent travel platform 20 determines, according to the travel request information and the vehicle operation information, that the target vehicle may be a travel route generated according to a travel destination and a travel mode input by a user, obtains vehicle operation information of the vehicle on the travel route, and calculates, according to the vehicle operation information, a vehicle that the client may take, and uses the vehicle as the target vehicle; the intelligent travel platform can also send the vehicle running information to the client after the vehicle running information of the vehicles on the travel route is obtained, so that the client can select the travel route meeting the user requirements according to the vehicle running information.
The intelligent travel riding assisting service platform 20 is further configured to obtain vehicle information of a target vehicle, generate a riding information code according to the vehicle information and the travel request information, and configure a travel riding assisting service task.
It should be noted that the vehicle information may be vehicle identity information, for example: the vehicle identification code, the serial number of the vehicle in the public transport system, the license plate number of the vehicle and the like are used for identifying the identity information of the vehicle, and the intelligent travel riding assisting service platform can directly read the vehicle information of the target vehicle from the public transport system.
It can be understood that, the generating of the riding information code by the intelligent traveling platform 20 according to the vehicle information and the traveling request information may be writing the vehicle information and the user identification information into the riding information code, and when the receiving device of the public transportation vehicle reads the riding information code, it may be determined whether the user takes the target vehicle by reading the vehicle information and the user identification information in the riding information code.
It should be understood that the intelligent travel platform 20 may generate the travel service task according to the vehicle information and the travel request information by integrating the vehicle information and the travel request information, so as to generate a travel service task including: the method comprises a route and a method for obtaining information of a destination, a riding vehicle, user information, a travel riding assisting service task of a reminding service and the like by a heterogeneous system through a data block consensus mechanism.
The intelligent travel riding assisting service platform 20 is further configured to establish a corresponding relationship between the riding information code and the travel riding assisting service task, and send the riding information code to the target client.
It should be understood that the smart travel platform 20 may set up a public area in the smart travel service platform for storing the mapping table set up according to the correspondence between the travel information codes and the travel service tasks, and the public area may be a data intermediate exchange unit set up in the smart travel platform.
The receiving device 30 is configured to obtain the riding information code, and determine a target travel assistance service task according to the riding information code.
It can be understood that the receiving device 30 disposed on the target vehicle may obtain the riding information code by obtaining the identity of the electronic bus card of the passenger through the electronic identification charging system on the target vehicle, in a specific implementation, the identity of the electronic bus card may be a bus card, a riding information code, and the like, and the embodiment is exemplified by the riding information code.
It should be understood that the receiving device 30 may determine the target travel service task according to the riding information code by looking up, in a preset mapping relation table in a common region of the smart travel platform, the travel service task corresponding to the received riding information code by the receiving device, and taking the travel service task as the target travel service task.
The reminding device 40 is configured to obtain vehicle position information of the target vehicle, and remind a user of getting on or off the vehicle according to the vehicle position information and the target travel riding assisting service task.
It can be understood that the reminding device 40 arranged on the target vehicle may acquire the vehicle position information of the target vehicle from a public transportation system, or acquire the position information of the target vehicle through a navigation device arranged on the target vehicle, or intelligently identify the position of the passenger in the vehicle through proximity detection networking communication technology.
It should be understood that, the reminding device 40 can perform getting-on/off reminding according to the vehicle position information and the target travel riding-assistant service task by judging whether the customer arrives at the destination according to the destination position in the target travel task and the vehicle position information, searching whether the customer sets a reminding service in the target travel task if the customer arrives at the destination, and performing getting-off reminding for the customer if the customer sets the reminding service.
In this embodiment, the information acquiring device acquires travel request information of a target client, and sends the travel request information to the intelligent travel assistant service platform, the intelligent travel assistant service platform acquires vehicle operation information, and determining a target vehicle according to the travel request information and the vehicle operation information, the intelligent travel assistant service platform obtaining vehicle information of the target vehicle, generating a riding information code and a travel service-assisting task according to the vehicle information and the travel request information, acquiring the riding information code by the receiving equipment, and determines a target travel riding-assisting service task according to the riding information code, the reminding device acquires the vehicle position information of the target vehicle, reminding getting on or off the vehicle according to the vehicle position information and the target travel riding-assisting service task; therefore, the travel riding assisting service task can be issued to the target vehicle through the riding information code, and the vehicle position information of the target vehicle is obtained, so that the reminding device on the target vehicle can remind a user of getting on or off the vehicle through the vehicle position information and the travel riding assisting service task.
Referring to fig. 2 and fig. 2 are block diagrams illustrating a second embodiment of the intelligent travel assistant service system according to the present invention, and the second embodiment of the intelligent travel assistant service system according to the present invention is provided based on the embodiment shown in fig. 1.
The intelligent travel riding-assisting service platform 20 further comprises a judging module 201, a feedback module 202 and a target vehicle determining module 203;
the judging module 201 is configured to determine a target client according to the identity information, and judge whether the target client sets a target travel route according to the route request information.
It should be understood that the customer may not input the travel route through the information acquisition setting when traveling, and the travel route is set when the customer gets in the vehicle. Therefore, the intelligent travel riding assisting service platform can be provided with a judgment module, the judgment module can determine a target client through identity identification information, and then judge whether the target client sets a travel route according to route request information.
The feedback module 202 is configured to send the vehicle operation information to the target client when the target client does not set a target travel route, so that the target client determines a target travel route according to the vehicle operation information and feeds back the target travel route.
It can be understood that, when the client does not set the target travel route, the feedback module 202 may send the vehicle operation information to the target client, so that the target client determines the target travel route according to the vehicle operation information and feeds back the target travel route.
It should be understood that when the user sets the target travel route, the intelligent travel assistant service platform 20 may determine the target vehicle directly according to the travel request information input by the client and the vehicle operation information.
The target vehicle determining module 203 is configured to determine a target vehicle according to the target travel route and the vehicle operation information.
It should be understood that the target vehicle determining module 203 determines, according to the target trip route and the vehicle operation information, that the target vehicle may be a vehicle that is determined to be possible for the user to ride on the target trip route according to the vehicle operation information, and takes the vehicle as the target vehicle, where the target vehicle may be one vehicle or multiple vehicles, and the embodiment is not limited.
The reminding device 40 further comprises a destination judging module 401, a detecting module 402 and a reminding strategy module 403;
the destination determining module 401 is configured to obtain vehicle position information of a target vehicle, and determine whether the target client arrives at a destination according to the vehicle position information and the target travel service task.
It should be noted that the destination determining module 401 may obtain the vehicle position information of the target vehicle from the public transportation system, or obtain the vehicle position information of the target vehicle through a navigation device disposed on the target vehicle.
It should be understood that, the determination of whether the target client arrives at the destination by the destination determination module 401 according to the vehicle position information and the travel service task may be a determination of whether the target vehicle position coincides with the destination position in the travel service task or whether the target vehicle position is around the destination position according to the vehicle position information.
The detecting module 402 is configured to send a preset reminding message to the target client when the target client arrives at the destination, and detect whether the target client receives the preset reminding message.
It should be understood that the preset reminding message may be a mobile phone calling the target client end by ringing to remind the passenger to look up attention, or a reminding message of preset content may be sent to the target client end, such as "you have arrived at the station and please get off the vehicle in time! "and the like.
The reminding strategy module 403 is configured to, when the target client does not receive the preset reminding information, obtain user location information of the target client on the target vehicle, determine a target reminding strategy according to the user location information, and remind the target client of getting on or off the vehicle according to the target reminding strategy.
It can be understood that, when the target client does not receive the preset reminding message, the reminding policy module 403 may remind the user to get off the vehicle according to the position of the target client in the vehicle, for example, when the user sits on a seat, the display or the voice broadcaster closest to the target client may be awakened to remind the user to get off the vehicle; when the user is in the car, different codes can be used to distinguish different users, such as the last four digits of the mobile phone of the user or the nickname of the user.
In this embodiment, the intelligent travel assistant service platform determines a target client according to the identification information and judges whether the target client sets a target travel route according to the route request information, when the target client does not set the target travel route, the intelligent travel assistant service platform sends the vehicle operation information to the target client, so that the target client determines the target travel route according to the vehicle operation information and feeds back the target travel route, and the intelligent travel assistant service platform determines a target vehicle according to the target travel route and the vehicle operation information, so that when a user does not input travel request information through the information acquisition device, the user does not need to open travel software on the information acquisition device, and only needs to feed back the vehicle operation information sent by the intelligent travel assistant service platform, which is simple, And a target travel route is conveniently set.
In this embodiment, the reminding device obtains vehicle position information of a target vehicle, and determines whether the target client arrives at a destination according to the vehicle position information and the travel assistant service task, the reminding device sends preset reminding information to the target client when the target client arrives at the destination, and detects whether the target client receives the preset reminding information, the reminding device obtains user position information of the target client on the target vehicle when the target client does not receive the preset reminding information, determines a target reminding strategy according to the user position information, and reminds the target client to get on or off the vehicle according to the target reminding strategy, so that a user can receive the reminding information without opening travel software when using a get-off reminding service, and the reminding information can be changed at any time according to the user state and the user position.
Referring to fig. 3, fig. 3 is a block diagram illustrating a third embodiment of the intelligent travel assistant service system according to the present invention, and the third embodiment of the intelligent travel assistant service system according to the present invention is provided based on the embodiment shown in fig. 1.
In this embodiment, the intelligent travel-assisting service system further includes a verification device 50;
the verification device 50 is further configured to obtain current location information of a target user, and determine whether the target user is located on the target vehicle according to the current location information and the vehicle location information of the target vehicle.
It should be understood that the authentication apparatus may determine whether the target client is on the target vehicle by determining whether the current location information of the target client coincides with the vehicle location information of the target vehicle, and may also determine whether the target client is on the target vehicle by determining whether the target client is around the vehicle location of the target vehicle.
The verification device 50 is further configured to send a preset warning message to the target client when the target client is not located on the target vehicle.
It should be noted that the preset alarm information may be information with a prompt function, such as a telephone or a short message.
The intelligent travel riding assisting service platform 20 is further configured to generate a waiting service task according to the travel request information, and send the waiting service task to the reminding device.
It can be understood that when a client goes out, a travel riding assisting service task can be generated to remind the client of getting on or off the bus at any time, and a bus waiting service task can also be generated to remind a driver on the bus of which station the number of passengers can get on the bus, and when the bus station is expected to arrive, whether the bus station needs to wait or not.
The reminding device 40 is further configured to generate reminding information according to the waiting service task, so that the target vehicle can judge whether waiting for passengers is needed or not according to the reminding information.
It should be noted that the reminding information may be what station has how many passengers to get on the bus, when the passengers are expected to arrive at the bus station, whether the passengers need to wait, and the like.
In this embodiment, the current location information of the target user side is obtained through the verification device, and whether the target client side is on the target vehicle is judged according to the current location information and the vehicle location information of the target vehicle, and when the target client side is not on the target vehicle, the verification device sends preset warning information to the target client side, so that a vehicle error of a client can be avoided.
According to the embodiment, the intelligent travel riding assisting service platform generates the waiting service task according to the travel request information, and sends the waiting service task to the reminding device, and the reminding device generates reminding information according to the waiting service task, so that the target vehicle judges whether to stop for passengers according to the reminding information, and reminding information can be generated at the target vehicle end to remind the target vehicle whether to wait for passengers.
Referring to fig. 4, the intelligent travel service system of the present invention provides an intelligent travel service method, fig. 4 is a schematic flow chart of a first embodiment of the intelligent travel service method of the present invention, and the intelligent travel service system includes: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle;
the intelligent travel riding-assisting service method comprises the following steps:
step S10: the information acquisition equipment acquires travel request information of a target client and sends the travel request information to the intelligent travel riding-assisting service platform.
It should be noted that the information acquiring device may be an electronic device with human-computer interaction and network connection functions, such as a mobile phone and a computer. The information acquisition device can acquire the trip request information input by the user through software installed in the information acquisition device, and can also directly acquire the trip request information of the client through functions such as voice recognition and the like. The travel request information may be identification information, route request information, reminding request information, and the like. In practical application, the identification information may be an identification token, an information encryption key, an encryption algorithm, a callback function, an identification tag, and the like, the route request information may be a travel destination, a travel mode, and the like input by the client, and the reminding request information may be information set by the client whether a reminding service is required or not.
It should be understood that the information acquisition device may send the travel request information to the intelligent travel riding assisting service platform through network transmission methods such as a 5G network, an internet of things network, and an internet of vehicles network.
Step S20: the intelligent travel riding assisting service platform acquires vehicle operation information and determines a target vehicle according to the travel request information and the vehicle operation information.
The vehicle operation information may be information such as a vehicle position, a vehicle speed, vehicle carrier information, and estimated arrival time of the vehicle at each stop of each public vehicle in the public transportation system, and the intelligent travel riding assisting service platform may acquire the vehicle operation information by acquiring data in the public transportation and network appointment system.
The intelligent travel platform can determine that the target vehicle can be a travel route according to a travel destination and a travel mode input by a user according to travel request information and vehicle operation information, then obtain vehicle operation information of the vehicles on the travel route, and finally calculate vehicles which the client may take according to the vehicle operation information, and take the vehicles as the target vehicle; the intelligent travel platform can also send the vehicle running information to the client after the vehicle running information of the vehicles on the travel route is obtained, so that the client can select the travel route meeting the user requirements according to the vehicle running information.
Step S30: the intelligent travel riding assisting service platform acquires vehicle information of a target vehicle, and generates a riding information code and a travel riding assisting service task according to the vehicle information and the travel request information.
It should be noted that the vehicle information may be vehicle identity information, for example: the vehicle identification code, the serial number of the vehicle in the public transport system, the license plate number of the vehicle and the like are used for identifying the identity information of the vehicle, and the intelligent travel riding assisting service platform can directly read the vehicle information of the target vehicle from the public transport system.
It can be understood that the intelligent travel platform generates the riding information code according to the vehicle information and the travel request information, and the vehicle information and the user identification information are written into the riding information code, and when the receiving device of the public transport vehicle reads the riding information code, whether the user takes the target vehicle or not can be judged by reading the vehicle information and the user identification information in the riding information code.
It should be understood that, the generating of the travel service task by the intelligent travel platform according to the vehicle information and the travel request information may be integrating the vehicle information and the travel request information, so as to generate a travel service task including: the travel riding-assisting service tasks of the destination, the riding vehicle, the user information and the reminding service can also be obtained in a public information block by a vehicle end in the vehicle through a common identification code in the riding code.
Step S40: the intelligent travel riding assisting service platform establishes a corresponding relation between the riding information code and the travel riding assisting service task, and sends the riding information code to the target client.
It should be understood that the smart travel platform may set up a public area in the smart travel service platform for storing a mapping table set up according to the correspondence between the travel information codes and the travel service tasks, and the public area may be a data intermediate exchange unit set up in the smart travel platform.
Step S50: and the receiving equipment acquires the riding information code and determines a target travel riding assisting service task according to the riding information code.
It can be understood that the receiving device disposed on the target vehicle may obtain the riding information code by obtaining the identity of the electronic bus card of the passenger through the electronic identification charging system on the target vehicle, in a specific implementation, the identity of the electronic bus card may be a bus card, a riding information code, and the like, and the embodiment is exemplified by the riding information code.
The receiving device determines the target travel service task according to the riding information code, and the target travel service task may be a travel service task corresponding to the riding information code, which is searched by the receiving device in a preset mapping relation table in a common region of the intelligent travel platform, and is used as the target travel service task.
Step S60: the reminding device acquires the vehicle position information of the target vehicle and carries out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task.
It can be understood that the reminding device arranged on the target vehicle may acquire the vehicle position information of the target vehicle from the public transportation system, or may acquire the position information of the target vehicle through a vehicle-end navigation device arranged on the target vehicle.
It should be understood that, the reminding device for reminding getting on or off the vehicle according to the vehicle position information and the target travel riding-assistant service task may be to judge whether the customer reaches the destination according to the destination position in the target travel task and the vehicle position information, if the customer reaches the destination, find whether the customer sets a reminding service in the target travel task, and if the customer sets the reminding service, remind the user to get off the vehicle.
In this embodiment, the information acquiring device acquires travel request information of a target client, and sends the travel request information to the intelligent travel assistant service platform, the intelligent travel assistant service platform acquires vehicle operation information, and determining a target vehicle according to the travel request information and the vehicle operation information, the intelligent travel assistant service platform obtaining vehicle information of the target vehicle, generating a riding information code and a travel service-assisting task according to the vehicle information and the travel request information, acquiring the riding information code by the receiving equipment, and determines a target travel riding-assisting service task according to the riding information code, the reminding device acquires the vehicle position information of the target vehicle, reminding getting on or off the vehicle according to the vehicle position information and the target travel riding-assisting service task; therefore, the travel riding assisting service task can be issued to the target vehicle through the riding information code, and the vehicle position information of the target vehicle is obtained, so that the reminding device on the target vehicle can remind a user of getting on or off the vehicle through the vehicle position information and the travel riding assisting service task.
Referring to fig. 5, fig. 5 is a schematic flow chart of a second embodiment of the intelligent travel assistant service method according to the present invention, and a second embodiment of the intelligent travel assistant service method according to the present invention is provided based on the embodiment shown in fig. 4.
In this embodiment, the step S20 includes:
step S201: and the judging module determines a target client according to the identity identification information and judges whether the target client sets a target travel route according to the route request information.
It should be understood that the customer may not input the travel route through the information acquisition setting when traveling, and the travel route is set when the customer gets in the vehicle. Therefore, the intelligent travel riding assisting service platform can be provided with a judgment module, the judgment module can determine a target client through identity identification information, and then judge whether the target client sets a travel route according to route request information.
Step S202: and when the target client side does not set the target travel route, the feedback module sends the vehicle running information to the target client side, so that the target client side determines the target travel route according to the vehicle running information and feeds back the target travel route.
It can be understood that, when the client does not set the target trip route, the feedback module may send the vehicle operation information to the target client, so that the target client determines the target trip route according to the vehicle operation information and feeds back the target trip route.
It should be understood that, when the user sets the target travel route, the intelligent travel riding assisting service platform may determine the target vehicle directly according to the travel request information and the vehicle operation information input by the client.
Step S203: and the target vehicle determining module is used for determining a target vehicle according to the target travel route and the vehicle running information.
It should be understood that the target vehicle determining module determines, according to the target trip route and the vehicle operation information, that the target vehicle may be a vehicle that is determined to be likely to be taken by the user on the target trip route according to the vehicle operation information, and takes the vehicle as the target vehicle, where the target vehicle may be one or more vehicles, or a route that implements trip planning by combining different vehicles along the trip relay.
In this embodiment, the step S60 includes:
step S601: the destination judging module acquires vehicle position information of a target vehicle and judges whether the target client side reaches a destination or not according to the vehicle position information and the target travel riding assisting service task.
The destination determining module may obtain the vehicle position information of the target vehicle from the public transportation system, or obtain the vehicle position information of the target vehicle through a navigation device disposed on a vehicle end of the target vehicle.
It should be understood that the determination of whether the target client arrives at the destination by the destination determination module according to the vehicle position information and the travel service task may be a determination of whether the target vehicle position coincides with the destination position in the travel service task or whether the target vehicle position is around the destination position according to the vehicle position information.
Step S602: and the detection module sends preset reminding information to the target client when the target client arrives at the destination, and detects whether the target client receives the preset reminding information.
It should be understood that the preset reminding message may be a mobile phone calling the target client end by ringing to remind the passenger to look up attention, or a reminding message of preset content may be sent to the target client end, such as "you have arrived at the station and please get off the vehicle in time! "and the like.
Step S603: and the reminding strategy module acquires the user position information of the target client on the target vehicle when the target client does not receive the preset reminding information, determines a target reminding strategy according to the user position information, and carries out getting-on and getting-off reminding on the target client according to the target reminding strategy.
It can be understood that, when the target client does not receive the preset reminding message, the reminding strategy module can remind the user of getting off the vehicle according to the position of the target client in the vehicle, for example, when the user sits on a seat, a display or a voice broadcaster closest to the target client can be awakened to remind the user of getting off the vehicle; when the user is in the car, different codes can be used to distinguish different users, such as the last four digits of the mobile phone of the user or the nickname of the user.
In this embodiment, the intelligent travel assistant service platform determines a target client according to the identification information and judges whether the target client sets a target travel route according to the route request information, when the target client does not set the target travel route, the intelligent travel assistant service platform sends the vehicle operation information to the target client, so that the target client determines the target travel route according to the vehicle operation information and feeds back the target travel route, and the intelligent travel assistant service platform determines a target vehicle according to the target travel route and the vehicle operation information, so that when a user does not input travel request information through the information acquisition device, the user does not need to open travel software on the information acquisition device, and only needs to feed back the vehicle operation information sent by the intelligent travel assistant service platform, which is simple, And a target travel route is conveniently set.
In this embodiment, the reminding device obtains vehicle position information of a target vehicle, and determines whether the target client arrives at a destination according to the vehicle position information and the travel assistant service task, the reminding device sends preset reminding information to the target client when the target client arrives at the destination, and detects whether the target client receives the preset reminding information, the reminding device obtains user position information of the target client on the target vehicle when the target client does not receive the preset reminding information, determines a target reminding strategy according to the user position information, and reminds the target client to get on or off the vehicle according to the target reminding strategy, so that a user can receive the reminding information without opening travel software when using a get-off reminding service, and the reminding information can be changed at any time according to the user state and the user position.
Referring to fig. 6, fig. 6 is a schematic flow chart of a third embodiment of the intelligent travel assistant service method according to the present invention, and a third embodiment of the intelligent travel assistant service method according to the present invention is provided based on the embodiment shown in fig. 4.
In this embodiment, after the step S20, the method further includes:
step S201': the intelligent travel riding assisting service platform generates a waiting service task according to the travel request information and sends the waiting service task to the reminding equipment.
It can be understood that when a client goes out, a travel riding assisting service task can be generated to remind the client of getting on or off the bus at any time, and a bus waiting service task can also be generated to remind a driver on the bus of which station the number of passengers can get on the bus, and when the bus station is expected to arrive, whether the bus station needs to wait or not.
Step S202': and the reminding equipment generates reminding information according to the waiting service task so that the target vehicle judges whether waiting for passengers needs to be stopped or not according to the reminding information.
It should be noted that the reminding information may be what station has how many passengers to get on the bus, when the passengers are expected to arrive at the bus station, whether the passengers need to wait, and the like.
In this embodiment, before the step S60, the method further includes:
step S601': the verification equipment acquires the current position information of a target client and judges whether the target client is on the target vehicle or not according to the current position information and the vehicle position information of the target vehicle.
It should be understood that the authentication apparatus may determine whether the target client is on the target vehicle by determining whether the current location information of the target client coincides with the vehicle location information of the target vehicle, and may also determine whether the target client is on the target vehicle by determining whether the target client is around the vehicle location of the target vehicle.
Step S602': and when the target client is not on the target vehicle, the verification equipment sends preset alarm information to the target client.
It should be noted that the preset alarm information may be information with a prompt function, such as a telephone or a short message.
In this embodiment, the current location information of the target user side is obtained through the verification device, and whether the target client side is on the target vehicle is judged according to the current location information and the vehicle location information of the target vehicle, and when the target client side is not on the target vehicle, the verification device sends preset warning information to the target client side, so that a vehicle error of a client can be avoided.
According to the embodiment, the intelligent travel riding assisting service platform generates the waiting service task according to the travel request information, and sends the waiting service task to the reminding device, and the reminding device generates reminding information according to the waiting service task, so that the target vehicle judges whether to stop for passengers according to the reminding information, and reminding information can be generated at the target vehicle end to remind the target vehicle whether to wait for passengers.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or system that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) as described above and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.

Claims (10)

1. The utility model provides a wisdom trip helps takes advantage of service system which characterized in that, wisdom trip helps takes advantage of service system includes: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle;
the information acquisition equipment is used for acquiring travel request information of a target client and sending the travel request information to the intelligent travel riding-assisting service platform;
the intelligent travel riding assisting service platform is used for acquiring vehicle operation information and determining a target vehicle according to the travel request information and the vehicle operation information;
the intelligent travel riding-assisting service platform is further used for acquiring vehicle information of a target vehicle and generating a riding information code and a travel riding-assisting service task according to the vehicle information and the travel request information;
the intelligent travel riding assisting service platform is further used for establishing a corresponding relation between the riding information codes and the travel riding assisting service tasks and sending the riding information codes to the target client;
the receiving equipment is used for acquiring the riding information code and determining a target travel riding-assisting service task according to the riding information code;
the reminding device is used for acquiring the vehicle position information of the target vehicle and carrying out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task.
2. The intelligent travel riding assistance service system according to claim 1, wherein the travel request information includes: identity identification information, line request information and reminding request information;
the intelligent travel riding-assisting service platform is further used for determining a target client according to the identity identification information and judging whether the target client sets a target travel route according to the route request information;
the intelligent travel riding-assisting service platform is further used for sending the vehicle running information to the target client when the target client does not set a target travel route, so that the target client determines the target travel route according to the vehicle running information and feeds back the target travel route;
the intelligent travel riding-assisting service platform is further used for determining a target vehicle according to the target travel route and the vehicle running information.
3. The intelligent travel riding assisting service system of claim 1, wherein the reminding device is further configured to obtain vehicle location information of a target vehicle, and determine whether the target client arrives at a destination according to the vehicle location information and the target travel riding assisting service task;
the reminding device is also used for sending preset reminding information to the target client when the target client arrives at the destination, and detecting whether the target client receives the preset reminding information;
the reminding device is further used for acquiring user position information of the target client on the target vehicle when the target client does not receive the preset reminding information, determining a target reminding strategy according to the user position information, and reminding the target client of getting on or off the vehicle according to the target reminding strategy.
4. The intelligent travel assistant service system according to claim 3, wherein the intelligent travel assistant service system further comprises a verification device;
the verification equipment is further used for acquiring current position information of a target user side and judging whether the target user side is on the target vehicle or not according to the current position information and the vehicle position information of the target vehicle;
the verification device is further used for sending preset alarm information to the target client when the target client is not located on the target vehicle.
5. The intelligent travel assistant service system according to any one of claims 1 to 4, wherein the intelligent travel assistant service platform is further configured to generate a waiting service task according to the travel request information, and send the waiting service task to the reminding device;
and the reminding device is used for generating reminding information according to the waiting service task so that the target vehicle can judge whether waiting for passengers needs to be stopped according to the reminding information.
6. An intelligent travel riding assisting service method is applied to an intelligent travel riding assisting service system, and the system comprises: the intelligent travel assisting system comprises information acquisition equipment, an intelligent travel assisting service platform, receiving equipment and reminding equipment, wherein the receiving equipment and the reminding equipment are arranged on a target vehicle; the method comprises the following steps:
the information acquisition equipment acquires travel request information of a target client and sends the travel request information to the intelligent travel riding-assisting service platform;
the intelligent travel riding assisting service platform acquires vehicle operation information and determines a target vehicle according to the travel request information and the vehicle operation information;
the intelligent travel riding assisting service platform acquires vehicle information of a target vehicle, generates a riding information code according to the vehicle information and the travel request information, and sends the riding information code to the target client;
the intelligent travel riding assisting service platform establishes a corresponding relation between the riding information code and the travel riding assisting service task, and sends the riding information code to the target client;
the receiving equipment acquires the riding information code and determines a target travel riding assisting service task according to the riding information code;
the reminding device acquires the vehicle position information of the target vehicle and carries out getting-on and getting-off reminding according to the vehicle position information and the target travel riding-assisting service task.
7. The intelligent travel riding assistance service method according to claim 6, wherein the travel request information includes: identity identification information, line request information and reminding request information;
the intelligent travel riding assisting service platform obtains vehicle operation information and determines a target vehicle according to the travel request information and the vehicle operation information, and the intelligent travel riding assisting service platform specifically comprises the following steps:
the intelligent travel riding-assisting service platform determines a target client according to the identity identification information and judges whether the target client sets a target travel route according to the route request information;
when the target client side is not provided with a target travel route, the intelligent travel riding assisting service platform sends the vehicle running information to the target client side, so that the target client side determines a target travel route according to the vehicle running information and feeds back the target travel route;
and the intelligent travel riding assisting service platform determines a target vehicle according to the target travel route and the vehicle running information.
8. The intelligent travel riding assisting service method according to claim 6, wherein the reminding device obtains vehicle position information of the target vehicle and reminds the driver of getting on or off the vehicle according to the vehicle position information and the target travel riding assisting service task, and the method specifically comprises the following steps:
the reminding device acquires vehicle position information of a target vehicle and judges whether the target client side reaches a destination or not according to the vehicle position information and the target travel riding-assisting service task;
when the target client reaches the destination, the reminding device sends preset reminding information to the target client and detects whether the target client receives the preset reminding information;
and when the target client side does not receive the preset reminding information, the reminding equipment acquires the user position information of the target client side on the target vehicle, determines a target reminding strategy according to the user position information, and carries out getting-on and getting-off reminding on the target client side according to the target reminding strategy.
9. The intelligent travel riding assistance service method of claim 8, wherein the intelligent travel riding assistance service system further comprises a verification device; before the step of acquiring the vehicle position information of the target vehicle and reminding getting on or off the vehicle according to the vehicle position information and the target travel assistant service task by the reminding device, the intelligent travel assistant service method further comprises the following steps:
the verification equipment acquires current position information of a target client and judges whether the target client is on the target vehicle or not according to the current position information and the vehicle position information of the target vehicle;
and when the target client is not on the target vehicle, the verification equipment sends preset alarm information to the target client.
10. The intelligent travel service method according to any one of claims 6 to 9, wherein after the step of obtaining vehicle operation information and determining a target vehicle based on the travel request information and the vehicle operation information, the intelligent travel service method further comprises:
the intelligent travel riding assisting service platform generates a waiting service task according to the travel request information and sends the waiting service task to the reminding device;
and the reminding equipment generates reminding information according to the waiting service task so that the target vehicle judges whether waiting for passengers needs to be stopped or not according to the reminding information.
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