CN111325364B - Automatic output method and system for intelligent restaurant dish reservation - Google Patents
Automatic output method and system for intelligent restaurant dish reservation Download PDFInfo
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- CN111325364B CN111325364B CN201911300536.4A CN201911300536A CN111325364B CN 111325364 B CN111325364 B CN 111325364B CN 201911300536 A CN201911300536 A CN 201911300536A CN 111325364 B CN111325364 B CN 111325364B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/02—Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]
Abstract
The embodiment of the invention provides an intelligent restaurant dish automatic output method, which comprises the steps of receiving a reservation request sent by a mobile terminal, generating a dish information list according to the reservation request, and sending the dish information list to the mobile terminal; receiving dish selection information in the dish information list provided by the mobile terminal; generating a payment reminding instruction according to the dish selection information, and sending the payment reminding instruction to the mobile terminal; if a successful payment instruction is received before dining time, the dish selection information is sent to a catering terminal of a restaurant; and generating dining information of the user and sending the dining information to the mobile terminal. Therefore, the user can know dishes in the restaurant and reserve the dishes selected by the user on the mobile terminal. When a user enters a restaurant, the two-dimension code can be directly scanned to take the meal, so that the processes of queuing to order, taking the meal and paying the fee are greatly reduced.
Description
Technical Field
The invention relates to the technical field of intelligent restaurant control, in particular to an intelligent restaurant dish reservation automatic output method and system.
Background
With the silent rising of the catering industry, the industry is unmanned and the equipment automation trend is obvious. In order to realize quick delivery of the catering to the consumer, operators reduce time and economic loss in the operation and production processes as much as possible, and provide more convenient services for the consumer.
In the conventional dining assembly line, generally, a worker places tableware at a designated position, or the tableware distributing device unifies a tableware outlet. The staff member holds the specified dishes according to the selection of the customer, then walks to the checkout area, and another staff member checks out the dishes. Therefore, the assembly line of big meal one by one needs three staff at least, and the cost of labor rises, and the diet environment is easy to bring the bacterium, and customer experience is also poor.
In addition, customers can only play food in the restaurant, and can not advance or pay food in the restaurant in a certain area, and after the customer arrives at the restaurant, the customer can queue, select food and pay fees.
In order to eliminate the above pain points in the catering industry, a customer approval is urgently needed to be withdrawn, and a new dining mode is adopted to realize a high-efficiency mode of customer self-selection, automatic checkout and time compression.
Disclosure of Invention
The embodiment of the invention provides an intelligent restaurant dish reservation automatic output method and system, which are used for realizing a high-efficiency mode of customer self-selection, automatic checkout and time compression.
The embodiment of the invention provides an automatic intelligent restaurant dish output method, which comprises the following steps:
receiving a reservation request sent by a mobile terminal, wherein the reservation request comprises: restaurant information and dining time;
generating a dish information list according to the reservation request and sending the dish information list to the mobile terminal;
receiving dish selection information provided by the mobile terminal and in the dish information list, wherein the dish selection information is associated with user information of the mobile terminal;
generating a payment reminding instruction according to the dish selection information, and sending the payment reminding instruction to the mobile terminal;
if a successful payment instruction is received before dining time, the dish selection information is sent to a catering terminal of a restaurant;
generating user dining information and sending the user dining information to a mobile terminal, wherein the mobile terminal is used for converting the user dining information into a two-dimensional code after receiving the user dining information; and the catering terminal is used for outputting the meal for the user according to the dish selection information in the meal information of the user after scanning the two-dimensional code information displayed by the mobile terminal.
Optionally, if the instruction of successful payment is not received before the dining time, deleting the dish selection information.
Optionally, the user dining information includes restaurant location, dining time and dish selection information.
Optionally, the generating a list of dish information according to the reservation request, and sending the list of dish information to the mobile terminal includes: and receiving the information of the remaining quantity of the dishes sent by the side dish terminal in real time, wherein if the remaining quantity of the first dishes in the dish information list is lower than a threshold value, the first dishes in the dish information list cannot be selected.
The invention provides an intelligent dish reservation and automatic output system, which comprises:
a reservation request receiving module, configured to receive a reservation request sent by a mobile terminal, where the reservation request includes: restaurant information and dining time;
the dish information generation module is used for generating a dish information list according to the reservation request;
a dish selection information receiving module, configured to receive dish selection information provided by the mobile terminal and in the dish information list, where the dish selection information is associated with user information of the mobile terminal;
the payment reminding module generates a payment reminding instruction according to the dish selection information and sends the payment reminding instruction to the mobile terminal; if the instruction of successful payment is received before dining time, the dish selection information is sent to a dining terminal of a restaurant;
the meal distribution module is used for generating meal information of the user, sending the meal information to the mobile terminal, and outputting meal to the user according to the dish selection information in the meal information of the user after the two-dimensional code information displayed by the mobile terminal is scanned.
Optionally, the payment reminding module is further configured to: and if the instruction of successful payment is not received before the dining time, deleting the dish selection information.
Optionally, the dining information of the user comprises restaurant position, dining time and dish selection information.
Optionally, the dish information generating module is further configured to receive, in real time, information about a remaining amount of a dish sent by the side dish terminal, and if the remaining amount of a first dish in the dish information list is lower than a threshold, the first dish cannot be selected in the dish information list.
Embodiments of the present application include the following advantages:
in the embodiment of the application, a reservation request sent by a mobile terminal is received, where the reservation request includes: restaurant information and dining time; generating a dish information list according to the reservation request and sending the dish information list to the mobile terminal; receiving dish selection information provided by the mobile terminal and in the dish information list, wherein the dish selection information is associated with user information of the mobile terminal; generating a payment reminding instruction according to the dish selection information, and sending the payment reminding instruction to the mobile terminal; if a successful payment instruction is received before dining time, the dish selection information is sent to a catering terminal of a restaurant; generating user dining information and sending the user dining information to a mobile terminal, wherein the mobile terminal is used for converting the user dining information into a two-dimensional code after receiving the user dining information; and the catering terminal is used for outputting the meal for the user according to the dish selection information in the meal information of the user after scanning the two-dimensional code information displayed by the mobile terminal. Therefore, the user can know dishes in the restaurant and reserve the dishes selected by the user on the mobile terminal. When a user enters a restaurant, the two-dimension code can be directly scanned to take the meal, so that the processes of queuing to order, taking the meal and paying the fee are greatly reduced.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description, serve to explain the principles of the disclosure.
FIG. 1 is a flow chart of steps of an automatic output method for reserving dishes in an intelligent restaurant according to the present application;
FIG. 2 is a block diagram of a catering terminal of the present application;
FIG. 3 is a diagram showing an example of the structure of a cutlery dispensing intelligent control module according to the present application;
fig. 4 is a block diagram of a system for automatically outputting a reservation of a dish in an intelligent restaurant.
Specific embodiments of the present disclosure have been shown by way of the above drawings and will be described in more detail below. These drawings and the written description are not intended to limit the scope of the disclosed concepts in any way, but rather to illustrate the disclosed concepts to those skilled in the art by reference to specific embodiments.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present disclosure as detailed in the accompanying claims.
The key concept of the embodiment of the application is that a customer sends a reservation request to a scheduling center through a mobile terminal, the scheduling center generates a dish information list according to restaurant information and dining time in the reservation request, and returns to the mobile terminal; and the customer selects and pays on the dish information list, and when the payment is successful, the dispatching center sends the information of the dish selected by the customer and the dining time to the catering terminal, generates dining information of the user and sends the dining information to the mobile terminal. When the user finds a corresponding catering terminal, the two-dimension code information is displayed to the catering terminal, and after the catering terminal scans the two-dimension code information displayed by the mobile terminal, the user is given a meal according to the dish selection information in the dining information of the user.
Referring to fig. 1, a step flow chart of an automatic output method for intelligent restaurant dish reservation is shown, which specifically includes the following steps:
step S101, receiving a reservation request sent by a mobile terminal, where the reservation request includes: restaurant information and dining time.
In the embodiment of the application, the restaurant cancels the meal mode of on-site dish selection and payment and adopts the mobile payment charging mode without movement. Customers who need a meal need to issue reservations to a dispatch center through an APP on a mobile terminal.
Optionally, the scheduling center may know all dish information of all restaurants in the preset area. When a customer opens the APP, restaurant information in the preset area is provided for the customer, and the customer selects the restaurant information and the dining time and the mobile terminal identification on the dispatching center.
Step S102, a dish information list is generated according to the reservation request and is sent to the mobile terminal.
The dispatching center receives restaurant information and dining time selected by customers, and provides a dish information list of the corresponding restaurant for the selected restaurant to the corresponding mobile terminal. All the dish information of the corresponding restaurant and the preset price information associated with the dish information are included in the list.
Step S103, receiving dish selection information in the dish information list provided by the mobile terminal, wherein the dish selection information is associated with user information of the mobile terminal;
after receiving the dish information list sent by the dispatching center, the mobile terminal can browse information in the list, select corresponding dishes when the dishes which want to be eaten are seen, and finally generate selection information and send the selection information to the dispatching center.
Step S104, generating a payment reminding instruction according to the dish selection information and sending the payment reminding instruction to the mobile terminal;
and after receiving the dish selection information in the dish information list provided by the mobile terminal, the dispatching center generates a payment interface, and displays the payment amount and the payment prompt.
Step S105, if a successful payment instruction is received before dining time, the dish selection information is sent to a catering terminal of a restaurant;
after the dispatching center sends the payment reminding instruction, a timer for counting down the meal time is generated, and after the successful payment is received before the meal time, the success of the appointment meal is indicated. And when the order of successful payment is not received yet after the meal time is reached, deleting the dish selection information.
Step S106, user dining information is generated and sent to a mobile terminal, wherein the mobile terminal is used for converting the user dining information into a two-dimensional code after receiving the user dining information; and the catering terminal is used for outputting the meal for the user according to the dish selection information in the meal information of the user after scanning the two-dimensional code information displayed by the mobile terminal.
In the embodiment of the application, a customer sends a reservation request to a scheduling center through a mobile terminal, and the scheduling center generates a dish information list according to restaurant information and dining time in the reservation request and returns to the mobile terminal; and the customer selects and pays on the dish information list, and when the payment is successful, the dispatching center sends the information of the dish selected by the customer and the dining time to the catering terminal, generates dining information of the user and sends the dining information to the mobile terminal. When the user finds a corresponding catering terminal, the two-dimension code information is displayed to the catering terminal, and after the catering terminal scans the two-dimension code information displayed by the mobile terminal, the user is given a meal according to the dish selection information in the dining information of the user.
In some embodiments, as in fig. 2, the catering terminal 3 includes a dish dispensing intelligent control module 31, a dish delivery module 32, a dish holding module 33, and a meal outlet 34.
Referring to fig. 3, in some embodiments, the intelligent control module for distributing tableware specifically includes a camera 49, a face/iris recognition payment area 41, a multimedia playing area 42, a card swiping payment area 43, a code scanning sensing area 44, a fingerprint sensing area 45, and a tableware outlet 46 at a position 1m above the cabinet bottom on the front of the integrated machine shell 48.
In some embodiments, the first work module processes the status of the instruction to be received when the camera detects that the user is a distance into the cutlery dispensing intelligent control module. When a user places two-dimensional codes on the mobile terminal in the code scanning induction area 44, information of dishes selected by the user is presented in the multimedia playing area, after receiving a command of confirming food taking of the user, the intelligent tableware distribution control module sends out tableware from a tableware outlet, the intelligent tableware distribution control module is placed in the tableware conveying module 32, the tableware conveying module moves the rotating shaft in parallel to enable the dishes to move towards the direction of the tableware outlet, meanwhile, the dish containing module contains the corresponding dishes in the dishes according to the dish information command issued by the dispatching center, and finally, a customer takes the dishes away at the tableware outlet.
Referring to fig. 4, a block diagram of a smart restaurant menu reservation automatic output system according to the present application is shown, which specifically includes:
a reservation request receiving module, configured to receive a reservation request sent by a mobile terminal, where the reservation request includes: restaurant information and dining time;
the 52 dish information generation module is used for generating a dish information list according to the reservation request;
a dish selection information receiving module, configured to receive dish selection information provided by the mobile terminal and in the dish information list, where the dish selection information is associated with user information of the mobile terminal;
54, a payment reminding module generates a payment reminding instruction according to the dish selection information and sends the payment reminding instruction to the mobile terminal; if the instruction of successful payment is received before dining time, the dish selection information is sent to a dining terminal of a restaurant;
and 55 the meal allocation module is used for generating the meal information of the user, sending the meal information to the mobile terminal and outputting the meal for the user according to the dish selection information in the meal information of the user after the two-dimensional code information displayed by the mobile terminal is scanned.
In some embodiments, the payment reminder module is further for: and if the instruction of successful payment is not received before the dining time, deleting the dish selection information.
In some implementations, the user dining information includes restaurant location, dining time, and menu selection information.
In some embodiments, the dish information generating module is further configured to receive, in real time, dish remaining amount information sent by the side dish terminal, and if a remaining amount of a first dish in the dish information list is lower than a threshold, the first dish in the dish information list cannot be selected.
In the several embodiments provided by the present invention, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical or other form.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment. In addition, each functional unit in the embodiments of the present invention may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in hardware plus software functional units.
The integrated modules, which are implemented in the form of software functional modules, may be stored in a computer readable storage medium. The software functional module is stored in a storage medium, and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (english: processor) to perform some steps of the methods of the embodiments of the present application.
It should be understood that the above processor may be a central processing unit (english: central Processing Unit, abbreviated as CPU), or may be other general purpose processors, digital signal processors (english: digital Signal Processor, abbreviated as DSP), application specific integrated circuits (english: application Specific Integrated Circuit, abbreviated as ASIC), or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of a method disclosed in connection with the present invention may be embodied directly in a hardware processor for execution, or in a combination of hardware and software modules in a processor for execution.
The memory may comprise a high-speed RAM memory, and may further comprise a non-volatile memory NVM, such as at least one magnetic disk memory, and may also be a U-disk, a removable hard disk, a read-only memory, a magnetic disk or optical disk, etc.
The bus may be an industry standard architecture (Industry Standard Architecture, ISA) bus, an external device interconnect (Peripheral Component, PCI) bus, or an extended industry standard architecture (Extended Industry Standard Architecture, EISA) bus, among others. The buses may be divided into address buses, data buses, control buses, etc. For ease of illustration, the buses in the drawings of the present application are not limited to only one bus or one type of bus.
The computer-readable storage medium described above may be implemented by any type or combination of volatile or non-volatile memory devices, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk. A storage media may be any available media that can be accessed by a general purpose or special purpose computer.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the corresponding technical solutions from the scope of the technical solutions of the embodiments of the present application.
Claims (10)
1. The intelligent restaurant dish reservation automatic output method is characterized by being applied to a dispatching center, wherein the dispatching center is used for being in communication connection with a mobile terminal and a catering terminal, and comprises the following steps:
receiving a reservation request sent by the mobile terminal, wherein the reservation request comprises: restaurant information and dining time, and a mobile terminal identifier;
generating a dish information list according to the reservation request, and sending the dish information list to the corresponding mobile terminal according to the mobile terminal identifier;
receiving dish selection information provided by the mobile terminal and in the dish information list, wherein the dish selection information is associated with user information of the mobile terminal;
generating a payment reminding instruction according to the dish selection information, and sending the payment reminding instruction to the mobile terminal;
if a successful payment instruction is received before dining time, the dish selection information is sent to the catering terminal of the restaurant;
generating user dining information and sending the user dining information to a mobile terminal, wherein the mobile terminal is used for converting the user dining information into a two-dimensional code after receiving the user dining information; the meal distribution terminal is used for outputting meal for the user according to the dish selection information in the meal information of the user after scanning the two-dimensional code information displayed by the mobile terminal; wherein, the liquid crystal display device comprises a liquid crystal display device,
the generating a dish information list according to the reservation request and sending the dish information list to the mobile terminal comprises the following steps:
and receiving the information of the remaining quantity of the dishes sent by the catering terminal in real time, wherein if the remaining quantity of the first dishes in the dish information list is lower than a threshold value, the first dishes in the dish information list cannot be selected.
2. The method of claim 1, wherein a payment reminding instruction is generated according to the dish selection information and sent to the mobile terminal;
and if the instruction of successful payment is not received before the dining time, deleting the dish selection information.
3. The method of claim 1, wherein the user dining information includes restaurant location, dining time, and dish selection information.
4. The method of claim 1, wherein the meal dispensing terminal includes a dish dispensing intelligent control module, a dish delivery module, a dish holding module, and a meal outlet.
5. The method of claim 4, wherein the intelligent tableware dispensing control module specifically comprises a camera, a face/iris recognition payment area, a multimedia playing area, a card swiping payment area, a code scanning sensing area, a fingerprint sensing area, and a tableware outlet arranged at a preset height above the cabinet bottom on the front surface of the integrated machine shell.
6. An intelligent dish reservation and automatic output system, the system including being applied to a dispatch center, the dispatch center is used for being communicatively connected with a mobile terminal and a catering terminal, the system is characterized by comprising:
a reservation request receiving module, configured to receive a reservation request sent by the mobile terminal, where the reservation request includes: restaurant information and dining time;
the dish information generation module is used for generating a dish information list according to the reservation request;
a dish selection information receiving module, configured to receive dish selection information provided by the mobile terminal and in the dish information list, where the dish selection information is associated with user information of the mobile terminal;
the payment reminding module generates a payment reminding instruction according to the dish selection information and sends the payment reminding instruction to the mobile terminal; if the instruction of successful payment is received before dining time, the dish selection information is sent to a dining terminal of a restaurant;
the meal allocation module is used for generating meal information of the user, sending the meal information to the mobile terminal, and outputting meal to the user according to the dish selection information in the meal information of the user after scanning the two-dimensional code information displayed by the mobile terminal,
the dish information generation module is further used for receiving dish remaining amount information sent by the catering terminal in real time, and if the remaining amount of a first dish in the dish information list is lower than a threshold value, the first dish cannot be selected in the dish information list.
7. The intelligent dish reservation and automatic output system according to claim 6, wherein the payment reminder module is further configured to: and if the instruction of successful payment is not received before the dining time, deleting the dish selection information.
8. The intelligent dish reservation and automatic output system according to claim 6, wherein the user dining information comprises restaurant location, dining time and dish selection information.
9. The intelligent dish reservation and automatic output system according to claim 6, wherein the meal dispensing terminal comprises a dish dispensing intelligent control module, a dish delivery module, a dish holding module, and a meal outlet.
10. The intelligent dish reservation and automatic output system according to claim 9, wherein the intelligent tableware distribution control module specifically comprises a camera, a face/iris recognition payment area, a multimedia playing area, a card swiping payment area, a code scanning induction area, a fingerprint induction area, and a tableware outlet arranged at a preset height above the cabinet bottom on the front surface of the integrated machine shell.
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