CN111210042A - Reservation order dispatching method, device, equipment and storage medium - Google Patents
Reservation order dispatching method, device, equipment and storage medium Download PDFInfo
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Abstract
The embodiment of the application provides a reservation dispatching method, a reservation dispatching device, reservation dispatching equipment and a storage medium, wherein the method comprises the following steps: receiving a reservation application from a user terminal; screening out target medical care personnel within a preset range according to the appointment application and the medical care database; and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel. This application has realized the automatic group list of nursing at home, for the user provides convenience, has improved the work efficiency of hospital.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a reservation dispatching method, device, apparatus, and storage medium.
Background
With the change of disease spectrum and the acceleration of aging process in China and the improvement of family care concept, the family care service is increasingly paid attention. Community sick individuals, patients after discharge from hospital, and chronic patients, handicapped persons, mental handicapped persons, etc. who have long-term home rehabilitation require convenient, flexible, economical, and long-term home care.
At present, aiming at the nursing requirements of patients, nursing applications can be initiated to corresponding hospitals only by depending on the manual work of the patients, and the efficiency is low.
Disclosure of Invention
An object of the embodiments of the present application is to provide an appointment-making order-assigning method, device, apparatus, and storage medium, so as to implement automatic order assignment for home care, provide convenience for users, and improve the work efficiency of hospitals.
A first aspect of an embodiment of the present application provides a reservation order dispatching method, including: receiving a reservation application from a user terminal; screening out target medical care personnel within a preset range according to the appointment application and the medical care database; and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel.
In an embodiment, the screening out the target medical care person within a preset range according to the appointment application and the medical care database includes: analyzing the reservation application to obtain the position information of the user terminal; acquiring a set of all medical staff with the distance to the position information within the preset range from the medical database; selecting the target healthcare worker from the set of all healthcare workers.
In one embodiment, the selecting the target healthcare worker from the set of all healthcare workers includes: analyzing the reservation application to obtain application information and reservation time corresponding to the reservation application; acquiring professional information and scheduling information of all medical staff in the medical care database; screening out a first medical staff set with the professional information matched with the application information from all the medical staff sets according to the professional information; screening a second medical staff set with the scheduling information including the appointment time from the first medical staff set according to the scheduling information; selecting the target healthcare worker from the second set of healthcare workers.
In an embodiment, said selecting said target healthcare worker from said second healthcare worker set includes: determining whether the number of second healthcare workers in the second healthcare worker set is equal to 1; and if the number of the second medical personnel is equal to 1, selecting the second medical personnel as the target medical personnel.
In an embodiment, said selecting said target healthcare worker from said second healthcare worker set further includes: if the number of the second medical staff is less than 1, marking the appointment application as a dispatching failure; if the number of the second medical staff is larger than 1, acquiring historical work order information of all the second medical staff in the second medical staff set in the medical care database; judging whether an appointment record which belongs to the same account as the appointment application exists in the historical work order information or not; if the historical work order information contains the reservation record, marking the second medical personnel corresponding to the reservation record as the target medical personnel; and if the historical work order information does not have the reservation record, selecting one second medical staff according to a preset rule and marking the second medical staff as the target medical staff.
In an embodiment, the selecting one of the second medical care personnel according to a preset rule and marking as the target medical care personnel includes: judging whether the patient information has an incapability mark or not according to the patient information in the reservation application; if the patient information does not have the incapability mark, selecting the second medical staff in the second medical staff set, which is closest to the position information, and marking the second medical staff as the target medical staff; and if the patient information contains the incapability identification, selecting the second medical staff with the highest professional grade in the second medical staff set, and marking the second medical staff as the target medical staff.
A second aspect of the embodiments of the present application provides an appointment scheduling apparatus, including: the receiving module is used for receiving a reservation application from a user terminal; the screening module is used for screening out target medical care personnel within a preset range according to the appointment application and the medical care database; and the sending module is used for sending the appointment application to the target medical care terminal corresponding to the target medical care personnel.
In one embodiment, the screening module includes: the analysis unit is used for analyzing the reservation application to obtain the position information of the user terminal; the acquisition unit is used for acquiring all medical staff sets with the distances to the position information within the preset range from the medical database; a selection unit for selecting the target medical staff from the set of all medical staff.
In one embodiment, the selection unit is configured to: analyzing the reservation application to obtain application information and reservation time corresponding to the reservation application; acquiring professional information and scheduling information of all medical staff in the medical care database; screening out a first medical staff set with the professional information matched with the application information from all the medical staff sets according to the professional information; screening a second medical staff set with the scheduling information including the appointment time from the first medical staff set according to the scheduling information; selecting the target healthcare worker from the second set of healthcare workers.
In one embodiment, the selection unit is configured to: determining whether the number of second healthcare workers in the second healthcare worker set is equal to 1; and if the number of the second medical personnel is equal to 1, selecting the second medical personnel as the target medical personnel.
In one embodiment, the selection unit is further configured to: if the number of the second medical staff is less than 1, marking the appointment application as a dispatching failure; if the number of the second medical staff is larger than 1, acquiring historical work order information of all the second medical staff in the second medical staff set in the medical care database; judging whether an appointment record which belongs to the same account as the appointment application exists in the historical work order information or not; if the historical work order information contains the reservation record, marking the second medical personnel corresponding to the reservation record as the target medical personnel; and if the historical work order information does not have the reservation record, selecting one second medical staff according to a preset rule and marking the second medical staff as the target medical staff.
In one embodiment, the selection unit is configured to: judging whether the patient information has an incapability mark or not according to the patient information in the reservation application; if the patient information does not have the incapability mark, selecting the second medical staff in the second medical staff set, which is closest to the position information, and marking the second medical staff as the target medical staff; and if the patient information contains the incapability identification, selecting the second medical staff with the highest professional grade in the second medical staff set, and marking the second medical staff as the target medical staff.
A third aspect of embodiments of the present application provides an electronic device, including: a memory to store a computer program; a processor configured to perform the method of the first aspect of the embodiments of the present application and any of the embodiments of the present application.
A fourth aspect of embodiments of the present application provides a non-transitory electronic device-readable storage medium, including: a program which, when run by an electronic device, causes the electronic device to perform the method of the first aspect of an embodiment of the present application and any embodiment thereof.
The appointment ordering method, the appointment ordering device, the appointment ordering equipment and the storage medium automatically match suitable medical workers according to the appointment application of the user terminal, so that automatic ordering of home care is realized, convenience is provided for users, and the working efficiency of hospitals is improved.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments of the present application will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and that those skilled in the art can also obtain other related drawings based on the drawings without inventive efforts.
Fig. 1 is a schematic structural diagram of an electronic device according to an embodiment of the present application;
fig. 2 is a schematic flow chart illustrating a reservation dispatching method according to an embodiment of the present application;
fig. 3 is a schematic flow chart illustrating a reservation dispatching method according to an embodiment of the present application;
fig. 4 is a schematic flow chart illustrating a reservation dispatching method according to an embodiment of the present application;
FIG. 5 is a flowchart illustrating the sub-steps of step 480 according to an embodiment of the present application;
FIG. 6 is a flowchart illustrating the sub-steps of step 480 according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an appointment dispatch device according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of a reservation dispatch system according to an embodiment of the present application.
Reference numerals:
100-electronic equipment, 110-bus, 120-processor, 130-memory, 700-reservation dispatching device, 710-receiving module, 720-screening module, 721-analyzing unit, 722-obtaining unit, 723-selecting unit, 730-sending module, 800-reservation dispatching system, 810-user terminal, 820-background server, 830-medical database and 840-medical terminal.
Detailed Description
The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.
In the description of the present application, the terms "first," "second," and the like are used for distinguishing between descriptions and do not denote an order of magnitude, nor are they to be construed as indicating or implying relative importance.
Please refer to fig. 1, which is a schematic structural diagram of an electronic device 100 according to an embodiment of the present application, and includes at least one processor 120 and a memory 130, where fig. 1 illustrates one processor as an example. The processors 120 and the memory 130 are coupled by a bus 110, and the memory 130 stores instructions executable by the at least one processor 120, the instructions being executable by the at least one processor 120 to cause the at least one processor 120 to perform a reservation delegation method as in the embodiments described below.
Fig. 2 is a flowchart illustrating a method for appointment assignment according to an embodiment of the present invention, which can be executed by the electronic device 100 shown in fig. 1 to implement automatic assignment of home care services. The method comprises the following steps:
step 210: receiving a subscription application from a user terminal.
In the above step, a reservation request is received from the user terminal, the reservation request being generated from information filled in by the user at the terminal and including location information, application information, reservation time of the user terminal, basic information of a care service subject, and the like.
Step 220: and screening out the target medical personnel within a preset range according to the appointment application and the medical care database.
In the above steps, the medical care database stores the position, professional information, scheduling information, historical work order information and other data of the medical care personnel, and the most suitable target medical care personnel are screened out from the medical care personnel with the distance from the user terminal within the preset range according to the appointment application and the data in the medical care database.
Step 230: and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel.
In the steps, the appointment application is sent to the target medical care terminal corresponding to the target medical care personnel, and the target medical care personnel provide nursing service for the user according to the appointment application on the target medical care terminal.
Fig. 3 is a flowchart illustrating a method for appointment assignment according to an embodiment of the present invention, which can be executed by the electronic device 100 shown in fig. 1 to implement automatic assignment of home care services. The method comprises the following steps:
step 310: receiving a subscription application from a user terminal. See the description of step 210 in the above embodiments for details.
Step 320: and analyzing the reservation application to obtain the position information of the user terminal.
In the above steps, the position information of the user terminal in the reservation application may be obtained by GPS (global positioning System) positioning, or may be manually input by the user when the user performs the reservation application operation.
Step 330: and acquiring all medical staff sets with the distances from the position information within a preset range in the medical database.
In the above steps, according to the data stored in the medical care database, all the medical care personnel whose distance from the position information of the user is within the preset range are obtained, and a set of all the medical care personnel is formed.
Step 340: a target healthcare worker is selected from the set of all healthcare workers.
In the above steps, according to the application information, the appointment time, the patient information and the like in the appointment application, the medical staff whose professional information, scheduling information and the like are all in line with the appointment application are selected from all the medical staff sets as the target medical staff.
Step 350: and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel. See the description of step 230 in the above embodiments for details.
Fig. 4 is a flowchart illustrating a method for appointment assignment according to an embodiment of the present invention, which can be executed by the electronic device 100 shown in fig. 1 to implement automatic assignment of home care services. The method comprises the following steps:
step 410: receiving a subscription application from a user terminal. See the description of step 210 in the above embodiments for details.
Step 420: and analyzing the reservation application to obtain the position information of the user terminal. See the description of step 320 in the above embodiments for details.
Step 430: and acquiring all medical staff sets with the distances from the position information within a preset range in the medical database. See the description of step 330 in the above embodiments for details.
Step 440: and analyzing the reservation application to obtain application information and reservation time corresponding to the preset application.
In the above steps, the application information includes the type of nursing service subscribed by the user, the gender requirement for the medical staff, and the like.
Step 450: and acquiring professional information and scheduling information of all medical personnel in the medical care database.
Step 460: and screening out a first medical staff set with the professional information matched with the application information from all the medical staff sets according to the professional information.
In the above steps, it is determined whether the professional information and the application information of each medical care worker in all the medical care worker sets have the same type identifier, and if the professional information and the application information have the same type identifier, the medical care worker corresponding to the professional information is used as a first medical care worker, and the first medical care worker set is added.
In an embodiment, if the application information obtained by parsing the appointment application in step 440 includes a gender requirement for the medical care personnel, the first medical care personnel in the first medical care personnel set that do not meet the gender requirement is deleted.
Step 470: and screening out a second medical staff set of which the scheduling information comprises the appointment time from the first medical staff set according to the scheduling information.
In the above steps, it is determined whether the scheduling time of each first medical staff in the first medical staff set covers the appointment time, and if the scheduling time of the first medical staff covers the appointment time, the first medical staff is used as a second medical staff and added into the second medical staff set.
Step 480: selecting a target healthcare worker from the second set of healthcare workers.
In the above step, the second medical staff closest to the location information or the second medical staff with the highest professional grade is selected from the second medical staff set as the target medical staff.
Step 490: and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel. See the description of step 230 in the above embodiments for details.
Fig. 5 is a schematic flow chart illustrating the sub-steps of step 480 according to an embodiment of the present invention. Step 480: selecting a target healthcare worker from a second set of healthcare workers may include:
step 501: it is determined whether the number of second healthcare workers in the second healthcare worker set is equal to 1.
In the above step, it is determined whether the number of the second medical staff in the second medical staff set is equal to 1, if the number of the second medical staff is equal to 1, step 502 is executed, and if the number of the second medical staff is not equal to 1, step 503 is executed.
Step 502: selecting the second medical personnel label as the target medical personnel.
Step 503: determining whether the number of second healthcare workers in the second healthcare worker set is less than 1.
In the above steps, it is determined whether the number of second medical staff in the second medical staff set is less than 1, if the number of second medical staff is less than 1, step 504 is executed, and if the number of second medical staff is greater than 1, step 505 is executed.
Step 504: the reservation application is marked as a dispatch failure.
In the above steps, the dispatch flow may be executed again after a preset time for the reservation application marking the dispatch failure, and if the dispatch failure is repeated, a prompt message of the reservation failure is sent to the user terminal.
Step 505: and acquiring historical work order information of all second medical staff in the second medical staff set in the medical care database.
Step 506: and judging whether the historical work order information has a reservation record belonging to the same account as the reservation application.
In the above steps, it is determined whether there is a reservation record belonging to the same account as the reservation application in the history work order information, if there is a reservation record in the history work order information, step 507 is executed, and if there is no reservation record in the history work order information, step 508 is executed.
Step 507: and marking the second medical personnel corresponding to the reservation record as target medical personnel.
Step 508: and selecting a second medical staff according to a preset rule and marking the second medical staff as the target medical staff.
Fig. 6 is a schematic flow chart illustrating the sub-steps of step 480 according to an embodiment of the present invention. Step 480: selecting a target healthcare worker from a second set of healthcare workers may include:
step 601: it is determined whether the number of second healthcare workers in the second healthcare worker set is equal to 1.
In the above step, it is determined whether the number of the second medical staff in the second medical staff set is equal to 1, if the number of the second medical staff is equal to 1, step 602 is executed, and if the number of the second medical staff is not equal to 1, step 603 is executed.
Step 602: selecting the second medical personnel label as the target medical personnel.
Step 603: determining whether the number of second healthcare workers in the second healthcare worker set is less than 1.
In the above steps, it is determined whether the number of second medical staff in the second medical staff set is less than 1, if the number of second medical staff is less than 1, step 604 is executed, and if the number of second medical staff is greater than 1, step 605 is executed.
Step 604: the reservation application is marked as a dispatch failure. See the description of step 504 in the above embodiments for details.
Step 605: and acquiring historical work order information of all second medical staff in the second medical staff set in the medical care database. See the description of step 505 in the above embodiments for details.
Step 606: and judging whether the historical work order information has a reservation record belonging to the same account as the reservation application.
In the above steps, it is determined whether there is a reservation record belonging to the same account as the reservation application in the history work order information, if there is a reservation record in the history work order information, step 607 is executed, and if there is no reservation record in the history work order information, step 608 is executed.
Step 607: and marking the second medical personnel corresponding to the reservation record as target medical personnel.
Step 608: and judging whether the incapability identification exists in the patient information or not according to the patient information in the reservation application.
In the above steps, it is determined whether the disabling flag exists in the patient information, if the disabling flag does not exist in the patient information, step 609 is executed, and if the disabling flag exists in the patient information, step 610 is executed.
Step 609: and selecting a second medical staff closest to the position information in the second medical staff set, and marking the second medical staff as a target medical staff.
Step 610: and selecting the second medical personnel with the highest professional grade in the second medical personnel set, and marking the second medical personnel as the target medical personnel.
As shown in fig. 7, which is a schematic structural diagram of a reservation dispatching device 700 according to an embodiment of the present application, the reservation dispatching device can be applied to the electronic device 100 shown in fig. 1, and includes: a receiving module 710, a screening module 720, and a sending module 730. The principle relationship of the modules is as follows:
a receiving module 710, configured to receive a subscription application from a user terminal;
the screening module 720 is used for screening out the target medical staff within a preset range according to the appointment application and the medical database;
a sending module 730, configured to send the appointment application to the target medical care terminal corresponding to the target medical care worker.
In one embodiment, the screening module 720 includes: parsing unit 721, obtaining unit 722, and selecting unit 723. An analyzing unit 721 configured to analyze the reservation application to obtain location information of the user terminal; the obtaining unit 722 is configured to obtain, in the medical care database, a set of all medical care personnel whose distance from the location information is within a preset range; a selecting unit 723 for selecting a target healthcare worker among the set of all healthcare workers.
In one embodiment, the selection unit 723 is configured to: analyzing the reservation application to obtain application information and reservation time corresponding to the preset application; acquiring professional information and scheduling information of all medical personnel in a medical care database; screening out a first medical staff set with professional information matched with the application information from all medical staff sets according to the professional information; screening a second medical staff set with the scheduling information including the appointment time from the first medical staff set according to the scheduling information; selecting a target healthcare worker from the second set of healthcare workers.
In one embodiment, the selection unit 723 is configured to: determining whether a number of second healthcare workers in the second healthcare worker set is equal to 1; and if the number of the second medical personnel is equal to 1, selecting the second medical personnel as the target medical personnel.
In one embodiment, the selection unit 723 is further configured to: if the number of the second medical staff is less than 1, the reservation application is marked to be sent out unsuccessfully; if the number of the second medical staff is larger than 1, acquiring historical work order information of all the second medical staff in the second medical staff set in the medical care database; judging whether an appointment record which belongs to the same account as the appointment application exists in the historical work order information or not; if the historical work order information contains the reservation record, marking the second medical personnel corresponding to the reservation record as the target medical personnel; and if no reservation record exists in the historical work order information, selecting a second medical worker according to a preset rule, and marking the second medical worker as a target medical worker.
In one embodiment, the selection unit 723 is configured to: judging whether the incapability identification exists in the patient information or not according to the patient information in the appointment application; if the incapability identification does not exist in the patient information, selecting a second medical staff in the second medical staff set, which is closest to the position information, and marking the second medical staff as a target medical staff; and if the incapability mark exists in the patient information, selecting a second medical staff with the highest professional grade in the second medical staff set, and marking as a target medical staff.
For a detailed description of the reservation dispatching device 700, please refer to the description of the related method steps in the above embodiment.
Fig. 8 is a schematic structural diagram of a reservation dispatching system 800 according to an embodiment of the present application, including: the system comprises a user terminal 810, a background server 820, a medical care database 830 and a medical care terminal 840, wherein the user terminal 810 and the medical care terminal 840 may be a Personal Computer (PC), a tablet computer, a smart phone, a Personal Digital Assistant (PDA), a vehicle-mounted device, a wearable device, and the like. The user terminal 810 sends the appointment application to the background server 820 through the internet, and the background server 820 acquires data from the medical care database 830 according to the received appointment application, screens out the target medical care personnel, and sends the target medical care personnel to the medical care terminal 840 corresponding to the target medical care personnel through the internet.
In an embodiment, the reservation dispatching system 800 further includes an Application Programming Interface (API) for communication between the user terminal 810 and the medical care terminal 840 and the backend server 820.
An embodiment of the present invention further provides a storage medium readable by an electronic device, including: a program that, when run on an electronic device, causes the electronic device to perform all or part of the procedures of the methods in the above-described embodiments. The storage medium may be a magnetic Disk, an optical Disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a Flash Memory (Flash Memory), a Hard Disk (Hard Disk Drive, abbreviated as HDD), a Solid-State Drive (SSD), or the like. The storage medium may also comprise a combination of memories of the kind described above.
The above are merely preferred embodiments of the present application and are not intended to limit the present application. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.
Claims (14)
1. An appointment dispatch method, comprising:
receiving a reservation application from a user terminal;
screening out target medical care personnel within a preset range according to the appointment application and the medical care database;
and sending the appointment application to a target medical care terminal corresponding to the target medical care personnel.
2. The method of claim 1, wherein said screening target healthcare workers within a predetermined range from said appointment application and healthcare database comprises:
analyzing the reservation application to obtain the position information of the user terminal;
acquiring a set of all medical staff with the distance to the position information within the preset range from the medical database;
selecting the target healthcare worker from the set of all healthcare workers.
3. The method of claim 2, wherein said selecting said target healthcare worker from said set of all healthcare workers comprises:
analyzing the reservation application to obtain application information and reservation time corresponding to the reservation application;
acquiring professional information and scheduling information of all medical staff in the medical care database;
screening out a first medical staff set with the professional information matched with the application information from all the medical staff sets according to the professional information;
screening a second medical staff set with the scheduling information including the appointment time from the first medical staff set according to the scheduling information;
selecting the target healthcare worker from the second set of healthcare workers.
4. The method of claim 3, wherein said selecting said target healthcare worker from said second set of healthcare workers comprises:
determining whether the number of second healthcare workers in the second healthcare worker set is equal to 1;
and if the number of the second medical personnel is equal to 1, selecting the second medical personnel as the target medical personnel.
5. The method of claim 4, wherein said selecting said target healthcare worker from said second set of healthcare workers further comprises:
if the number of the second medical staff is less than 1, marking the appointment application as a dispatching failure;
if the number of the second medical staff is larger than 1, acquiring historical work order information of all the second medical staff in the second medical staff set in the medical care database;
judging whether an appointment record which belongs to the same account as the appointment application exists in the historical work order information or not;
if the historical work order information contains the reservation record, marking the second medical personnel corresponding to the reservation record as the target medical personnel;
and if the historical work order information does not have the reservation record, selecting one second medical staff according to a preset rule and marking the second medical staff as the target medical staff.
6. The method of claim 5, wherein said selecting one of said second healthcare workers, labeled as said target healthcare worker, according to a predetermined rule comprises:
judging whether the patient information has an incapability mark or not according to the patient information in the reservation application;
if the patient information does not have the incapability mark, selecting the second medical staff in the second medical staff set, which is closest to the position information, and marking the second medical staff as the target medical staff;
and if the patient information contains the incapability identification, selecting the second medical staff with the highest professional grade in the second medical staff set, and marking the second medical staff as the target medical staff.
7. An appointment ordering device, comprising:
the receiving module is used for receiving a reservation application from a user terminal;
the screening module is used for screening out target medical care personnel within a preset range according to the appointment application and the medical care database;
and the sending module is used for sending the appointment application to the target medical care terminal corresponding to the target medical care personnel.
8. The apparatus of claim 7, wherein the screening module comprises:
the analysis unit is used for analyzing the reservation application to obtain the position information of the user terminal;
the acquisition unit is used for acquiring all medical staff sets with the distances to the position information within the preset range from the medical database;
a selection unit for selecting the target medical staff from the set of all medical staff.
9. The apparatus of claim 8, wherein the selection unit is configured to:
analyzing the reservation application to obtain application information and reservation time corresponding to the reservation application;
acquiring professional information and scheduling information of all medical staff in the medical care database;
screening out a first medical staff set with the professional information matched with the application information from all the medical staff sets according to the professional information;
screening a second medical staff set with the scheduling information including the appointment time from the first medical staff set according to the scheduling information;
selecting the target healthcare worker from the second set of healthcare workers.
10. The apparatus of claim 9, wherein the selection unit is configured to:
determining whether the number of second healthcare workers in the second healthcare worker set is equal to 1;
and if the number of the second medical personnel is equal to 1, selecting the second medical personnel as the target medical personnel.
11. The apparatus of claim 10, wherein the selection unit is further configured to:
if the number of the second medical staff is less than 1, marking the appointment application as a dispatching failure;
if the number of the second medical staff is larger than 1, acquiring historical work order information of all the second medical staff in the second medical staff set in the medical care database;
judging whether an appointment record which belongs to the same account as the appointment application exists in the historical work order information or not;
if the historical work order information contains the reservation record, marking the second medical personnel corresponding to the reservation record as the target medical personnel;
and if the historical work order information does not have the reservation record, selecting one second medical staff according to a preset rule and marking the second medical staff as the target medical staff.
12. The apparatus of claim 11, wherein the selection unit is configured to:
judging whether the patient information has an incapability mark or not according to the patient information in the reservation application;
if the patient information does not have the incapability mark, selecting the second medical staff in the second medical staff set, which is closest to the position information, and marking the second medical staff as the target medical staff;
and if the patient information contains the incapability identification, selecting the second medical staff with the highest professional grade in the second medical staff set, and marking the second medical staff as the target medical staff.
13. An electronic device, comprising:
a memory to store a computer program;
a processor to perform the method of any one of claims 1 to 6.
14. A non-transitory electronic device readable storage medium, comprising: program which, when run by an electronic device, causes the electronic device to perform the method of any one of claims 1 to 6.
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| CN111652394A (en) * | 2020-06-07 | 2020-09-11 | 国网宁夏电力有限公司营销服务中心(国网宁夏电力有限公司计量中心) | Work order processing method, device and equipment |
| CN113241160A (en) * | 2021-04-29 | 2021-08-10 | 佛山市第一人民医院（中山大学附属佛山医院） | Intelligent medical care service management method and system based on intelligent terminal |
| CN113449988A (en) * | 2021-06-28 | 2021-09-28 | 肖光秀 | Nurse home-arriving service control method, system, terminal and medium |
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